AirCARE1 Digital Brochure and company information

Providing Peace of Mind for our Patients
Compassion, Comfort, Superior CARE




Welcome to a different kind


of air ambulance service



A compassionate, holistic approach to patient CARE



CARE with a Purpose

Our purpose and passion is to provide the highest quality
medical care and comfort for all our patients — from the
tiniest neonates to critically ill adults.

Our aircraft are equipped and staffed to handle even
the most complicated medical issues, and our specially
engineered loading ramp ensures smooth loading and
unloading even for bariatric patients.

AirCARE1 International also offers medical escort services
worldwide to those who qualify, as a cost-effective
“It’s not just what we do – it’s how we do it” alternative to air ambulance.

CARE you can Trust
“ Our team of highly trained professionals
AirCARE1 International is accredited by both CAMTS and
EURAMI. These accreditations cover all aspects of medical is committed to ensuring the best
transports from aircraft safety to patient care. Obtaining possible outcome for each patient”
dual accreditations from two of the oldest and most
established accrediting organizations worldwide is rarely
achieved in this industry and demonstrates our passion in
providing patient care to the highest standards.
Our commitment to superior care also extends to our
aircraft — a fleet of company-owned, executive quality
Learjets, equipped as airborne intensive care units. Owning
our jets allow us to ensure they are well-maintained and
exceed safety standards, at all times. In fact, AirCARE1
International has a perfect safety record that provides an
additional level of security during the transport experience.

Patients and their family members can trust they will be
cared for in an advanced and safe medical environment.

“Our unique, holistic approach


provides peace of mind for


patients and their families”








CARE with Comfort

Every aspect of AirCARE1 International’s operation is
focused on patient comfort and safety. Our team of highly
trained and specialized professionals are dedicated to
ensuring a seamless transition of care from bedside to
bedside.

In addition to superior medical care, our team embraces
a holistic approach that reduces patients’ anxieties during
flight. Research has shown that music and touch are powerful
stress relievers. We offer our patients the opportunity to
listen to therapeutic music through noise cancelling headsets
and receive calming hand massages with aromatherapy.
These soothing measures reduce patient stress and
contribute to peace of mind during flight, leading to Denise Waye- Critical Care Nurse/Founder, AirCARE1 International
better outcomes.
“My vision is of a different approach to medical
“We provide the highest level of air transport – one founded on the belief
compassion, comfort and care that that providing the highest level of medical
adds to a sense of well-being for attention, combined with compassion and

our patients” a holistic approach to care can transform
the experience for my patients.”


AirCARE1 International was founded as an Air Ambulance
provider in 2005 by a critical care nurse. She believed her
approach would lead to the best medical outcomes that
would make a difference in the lives of her patients and
their families.

Through this vision, AirCARE1 International has earned a
reputation as one of the most trusted providers in the Air
Ambulance industry worldwide.




Reach out to our 24/7 communications team for any questions
US 877-760-7760 Int’l 505-242-7760 www.aircareone.com
Aircraft professionally owned and operated by Critical Air Response Enterprises, LLC, QXQA624M

THE AIRCARE1 STORY
































The AirCARE1 Story




AirCARE1 was co-founded by Denise Waye, a critical AirCARE1 achieved many milestones over the next
care nurse who had a vision and passion for providing decade, including purchasing a fleet of company-owned
a different approach to medical air transport. Denise Learjet aircraft, successfully attaining their own FAA Part
believed providing the highest quality medical attention, 135 operating certificate, and obtaining highly coveted
combined with compassion and a holistic approach dual accreditations from CAMTS and EURAMI. These
to patient care, would transform the air ambulance milestones provide the foundation for delivering the
experience for patients and families. highest quality medical care for their patients in a safe
and comfortable flight environment. In 2014, AirCARE1
Having worked in the air ambulance industry for several became a 100% certified woman-owned company.
years as a flight nurse, Denise knew there was a better
way to provide patient care during an air ambulance AirCARE1 has continued to grow through its expansion
transport. Rather than keeping with the status quo of into Commercial Medical Escorts. This service
the industry, her passion propelled her to start an air provides the ability to transport non-critical patients
ambulance company of her own, to make a difference on commercial airlines throughout the world, while
in the lives of her patients. continuing to provide the excellent level of medical
care, holistic techniques, and compassion for which
Established in 2004, AirCARE1 performed its first AirCARE1 has become known.
flight out of Albuquerque, New Mexico. Her different
approach to patient care was quickly recognized by Throughout the years, AirCARE1 has safely transported
the medical community as a more compassionate and thousands of patients via air ambulance and commercial
medically effective way to transport patients over long medical escorts to domestic and international locations
distances. In less than two years the company opened and has earned a reputation as one of the most trusted
another base of operations in Phoenix, Arizona to meet providers in the air ambulance industry worldwide.
the increased requests from her clients.















Reach out to our 24/7 Communication Center for a non-obligatory quote
US 877-760-7760 Int’l 001-505-242-7760 www.aircareone.com

NEONATE PATIENT SERVICES
































Neonate Patient Services



We consider it our mission—our passion—to protect the tiniest patients with a level of care at least
equal to what they receive in the hospital.

AirCARE1 transports the most fragile of neonatal patients with specialized medical care and
equipment in safety and comfort. Our neonate team transports tiny patients throughout North,
Central, and South America, as well as destinations worldwide.
We recognize the extreme anxiety parents feel when they realize their newborn needs to be
transported by air ambulance. In order to offer the safest environment for the baby and most
comforting solution for family members, we transport critically ill newborns with expert neonate
teams utilizing specialized transport systems that emulate the hospital’s neonatal intensive care
environment. This permits an unsurpassed standard of care from the referring facility to the
receiving hospital.

AirCARE1 transports fragile patients to their destination faster, safer, and more comfortably than
competitive services utilizing the most advanced life flight technology and aircraft, holistic methods,
and industry-renowned compassion. We also encourage one parent to accompany their newborn
during transport to further reduce anguish and stress for parents and for the child.

“ Our team of highly trained professionals are



some of the most caring and compassionate
healthcare providers in the industry. “

Neonate Patient Services




TEAM AND TRAINING QUALIFICATIONS with utmost comfort and safety. Each Learjet is owned
and operated by AirCARE1 to ensure the neonatal
Our team is staffed with highly skilled Neonate
Practitioners, Neonatal Nurses, and Respiratory patient is transported in a well maintained and safe
Therapists who have in-depth training in the specific medical environment. The result is an unparalleled air
needs of neonatal patients. Each team member has ambulance service with a perfect safety record and a
many years of Neonatal Intensive Care experience reputation for excellence in patient care.
and is trained to take care of the smallest, most AirCARE1 utilizes the most sophisticated flight
fragile of neonates while in flight. Additionally, two environment, fully equipped as a Medical Level 3
highly skilled and experienced pilots transport the Neonatal Airborne Intensive Care Unit. Our specialized
tiny patient, prioritizing the safety and comfort of our medical transport system includes an Isollete or Baby
passengers at all times.
Pod, neonate ventilator, Propaq monitor and Syringe
Pumps, all combined to create a neonatal patient
care system that transports the patient safely and
TYPE OF EQUIPMENT AND SUPPLIES
compassionately to their destination hospital.
USED IN TRANSPORT
Our fleet of Learjets is specially designed to
accommodate neonatal patients and a family member






At AirCARE1 we think differently for those we serve, challenging the industry status quo by providing the highest quality medical
attention, combined with compassion and a holistic approach to patient care. This transforms the air ambulance experience from
a difficult and frightening hardship to a journey designed to decrease stress, provide comfort, and facilitate recovery.
AirCARE1 is a long-range Air Ambulance company that transports patients in executive-quality Learjets specially designed to
meet the needs of any medical case, as well as a Commercial Medical Escort service for stable, non-critical patients during their
travels on commercial airline flights



Reach out to our 24/7 Communication Center for a non-obligatory quote
US 877-760-7760 Int’l 001-505-242-7760 www.aircareone.com

HOLISTIC CARE
































Holistic CARE



We think differently, challenging the industry status quo by creating an environment of peace
and comfort during flight to foster a sense of well-being and facilitate the healing process. Our
unique approach to patient care utilizes holistic methods during transport to decrease stress and
support recovery. Combining exemplary medical care with the calming influence of music and
gentle human touch provides a pleasant and restorative flight environment, offering benefits far
beyond merely treating the patient’s medical condition

Patients experience a multitude of stressors related to the flight environment, which can have a
negative impact on an already medically-compromised person. Using a holistic approach allows
our team to focus on the whole patient and their well-being, not just their medical condition.
Our patients are provided noise-cancelling headsets, soothing music, and hand massages
utilizing aromatherapy to reduce the stressors of flight. This promotes a more comfortable and
therapeutic flight for the patient, as well as greater peace of mind for loved ones.







“ Listening to music during a medical transport



can have a calming influence and aid recovery,
while scents can evoke pleasant memories

that provide a sense of well-being. “

Holistic CARE




SILENCING THE STORM
Taking a patient out of a controlled hospital
environment exposes them to a variety of noises
and stressors. To answer this challenge, AirCARE1
medical team members place noise-cancelling
headsets on our patients to offer relief from the
cacophony of sounds that occur during the transport
process. Taking this small step allows our patients to
experience a comfortable and peaceful transport, THE HUMAN TOUCH
thus improving the overall flight experience. Human touch is a powerful connection and hand
massages are an amazing way we connect with
our patients to reduce their stress while providing
THE POWER OF MUSIC
peace of mind and comfort during transport. Hand
Music is powerful medicine and influential in helping massage is also an effective way to reduce pain,
to improve emotional and physical health in stressful improve circulation, and increase range of motion.
situations. Music is known to help reduce anxiety and
provide a calming influence for patients, especially Aromatherapy during hand massage enhances the
when leaving a controlled hospital environment. experience by utilizing the powerful sense of smell.
Therapeutic music stimulates the brain and creates Scents stimulate the limbic system of the brain which
a relaxation response that smooths respirations, regulates heart rate, blood pressure, stress, memory,
reduces heart rates, and lowers blood pressure. hormone balance, and breathing.










At AirCARE1 we think differently for those we serve, challenging the industry status quo by providing the highest quality medical
attention, combined with compassion and a holistic approach to patient care. This transforms the air ambulance experience from
a difficult and frightening hardship to a journey designed to decrease stress, provide comfort, and facilitate recovery.
AirCARE1 is a long-range Air Ambulance company that transports patients in executive-quality Learjets specially designed to
meet the needs of any medical case, as well as a Commercial Medical Escort service for stable, non-critical patients during their
travels on commercial airline flights



Reach out to our 24/7 Communication Center for a non-obligatory quote
US 877-760-7760 Int’l 001-505-242-7760 www.aircareone.com

COMMERCIAL MEDICAL ESCORT SERVICES
































Commercial Medical Escort Services




Getting patients and loved ones home after a medical incident is a challenge, especially when
home is in another region of the country or world. A ground ambulance or car ride simply isn’t
adequate for some medical conditions, though private air ambulance transportation may not
be the most cost-effective choice. Yet, many patients may still need medical assistance as they
travel, and for this reason AirCARE1 has a division called Commercial Medical Escorts.

This service provides highly trained medical staff experienced in emergency and critical care
situations to travel with stable, non-critical patients during their travels on commercial flights.
Each Commercial Medical Escort team is equipped with patient-specific medical equipment
needed for safe travel to destinations throughout the world.

Above and beyond providing stellar medical care, our escort teams continue to provide the stress-
relieving holistic methods, customer service, and compassion that make us unique throughout
the medical transport industry. Patients and family members don’t need to worry. We take care
of all the details, leaving them to relax, enjoy the flight, and get home safely.




“ We provide an affordable alternative to our air



ambulance services for patients in non-critical
conditions needing long distance transport to

worldwide destinations on commercial airlines. “

Commercial Medical Escort Services




COMPLETE MEDICAL ESCORT SOLUTIONS
• Booking of all worldwide airline flights to transport the patient, including:
o Arrangement of special assistance needs and medical clearances prior to flight
o First/Business Class seating for greater comfort during travel
o Travel arrangements for accompanying family members
• 24/7 Communication Center for around-the-clock flight following and updates

• Ambulance or Private sedan ground transportation between each hospital and airport

PATIENT CRITERIA FOR COMMERICAL TRAVEL
• Patient is medically cleared by the treating physician to fly commercial with an accompanying
medical companion
• Patient’s supplemental oxygen therapy does not exceed 5 liters per minute
• Patient is free of contagious disease

• Patient is free from conditions involving trapped gases (pneumothorax, bowel obstruction,
gas embolism, etc.)
• Patient is able to sit secured and upright in aircraft seating during taxi, takeoff and landing
(unless being transported by stretcher)
• Patient is non-combative












At AirCARE1 we think differently for those we serve, challenging the industry status quo by providing the highest quality medical
attention, combined with compassion and a holistic approach to patient care. This transforms the air ambulance experience from
a difficult and frightening hardship to a journey designed to decrease stress, provide comfort, and facilitate recovery.
AirCARE1 is a long-range Air Ambulance company that transports patients in executive-quality Learjets specially designed to
meet the needs of any medical case, as well as a Commercial Medical Escort service for stable, non-critical patients during their
travels on commercial airline flights



Reach out to our 24/7 Communication Center for a non-obligatory quote
US 877-760-7760 Int’l 001-505-242-7760 www.aircareone.com