RET0473 Employee Newsletter Feb-May 2015_S4

CONTACT PAYROLL
INFORMATION
Marylyn Noel - Senior Payroll Officer
HR Tel: (02) 9794 1210
Email: [email protected]
Natalie Kotela - HR Manager
Mobile: 0414 181 044 STORE SUPPORT
Email: [email protected]
Erika Geffroy - HR Advisor Steve Spicer - Inventory & System
Mobile: 0477 762 650 Administrator
Email: [email protected] Tel: (02) 9794 1222
Kylie Gates – Talent Attraction Specialist Email: [email protected]
Mobile: 0477 388 033 Brent Rogers – Stores Support Coordinator
Email: [email protected] Tel: (02) 9794 1564
Email: [email protected]
EH&S Sharon Whitton – Stores Support Officer
Administrator
Michael Humphrey - EH&S Distribution Tel: (02) 9794 1323
Manager - Field Sales & Store Staff Email: [email protected]
Mobile: 0459 836 367
Email: [email protected] PPG EMPLOYEE
Tim Burton NEWSLETTER
EHS Manager – Villawood
Tel: (02) 9794 1357 ARCHITECTURAL COATINGS ANZ
Email: [email protected] December 2014 - May 2015
Edition 6

13 16 86

www.ppg.com

9 Birmingham Ave, Villawood NSW 2163

PPG EMPLOYEE NEWSLETTER

GENERAL MANAGER MESSAGE 01 12MILESTONESName Years MEET
Function
Dear Architectural Team, MICHAEL SIMPSON
Leigh Kelly Operations 25
TERRITORY MANAGER
I hope each of you enjoyed happy and safe • Safety: Developing a Safety 365 culture David Williamson Trade Sales 25
holidays and are energized to meet the throughout every part of our business that Q. What were you doing before PPG?
opportunities in 2015. Before discussing this year, I engages every employee will ensuring we Muu Dang Operations 20 A. Before PPG I was a Dept. Manager
want to thank each of you for doing your part to reduce hazards and prevent all injuries
deliver a successful result in 2014. We continued Janina Bocian Operations 20 at Bunnings Warehouse, 20 years in the
to improve our profitability and grew our sales These are BIG goals but we will achieve them hardware industry.
by 4.9% for the full year. I would like to provide through sticking to our Vision and improving our John Laing Operations 20
special recognition to our company stores team operating discipline. Let’s work together to make Q. What does your “day to day” job involve?
that delivered 10.7% sales growth. This is a result 2015 another successful year! Matt Gray Trade Sales 20 A. My job involves dealing with both
that required the work of many people in the
business and you should all be proud of it. To be Sincerely, Bruce Thompson Retail Sales 20 corporate and independent accounts in
fair and balanced, we must also note that our the architectural retail sector under the
EHS performance needs improvement and that Mark Aspeculo Stores 20 sub brands of Taubmans and White Knight
we lost volume market share for the first time paints. I’m directly involved with
since 2010. We can improve these areas through Wimal Amaratunga Technical 20 influencing of sales at store levels
improving our customer focus and taking personal encompassing standards, brand
responsibility for the safety of ourselves and our Darren Hynes Operations 15 recognition, new product roll out,
co-workers. product training, customer satisfaction
Robert Norton Operations 15 and innovation.

Christopher Miles Retail Sales 15 Q. What do you enjoy about working at PPG?
A. I love working for PPG because they are
Ian Johnson Stores 15
not only the market leaders but are a fun,
Scott Stanford Operations 15 dynamic and progressive company. They
are first to market with exciting technology
Joshua Gallagher Operations 10 and the recognition programme
encourages you to be engaged with an
Craig Johnston Operations 10 emotional buy in to your job role.

Chris Noel Operations 10 Q. What do you enjoy doing outside of work?
A. I’m a musician outside of work and I find
Marc Raison Operations 10
myself applying many of my PPG skills
Jon Matthews Trade Sales 10 effectively in my personal life.

Craig Counsel Stores 10

Phil Drummond Retail Sales 5

In 2015, we have BIG goals and I challenge each Nick Lattin Retail Sales 5
of you to do your part in achieving them because
they can only be achieved by working together. BRIAN ROBERSON Brent Rogers Stores Support 5
GENERAL MANAGER
• Growth: Achieving 5.7% revenue growth will PPG INDUSTRIES Scott Smith Trade Sales 5
require each of us to remain 100% focused on
servicing the customer to ensure we retain Anthony Langham Stores 5
existing customers and win new ones
Jeffrey Ho Operations 5

Andrew Milligan Retail Sales 5

Ahmad Afifi Stores 5

Justin Penneyston Trade Sales 5

David Bunt Trade Sales 5

Renee Gordon Retail Sales 5

• Cost: We must dedicate ourselves to a relentless Alan Tomkins Trade Sales 5
pursuit of continuous improvement in all areas
of our business to eliminate waste and improve Daniel Hartland Stores 5
productivity
Hare Singh Stores 5

• Brands: We will build stronger brands through 20+ years Milestones Lunch
better marketing campaigns and each
employee representing the values of our
company in everything we do

Jon Matthews - Sponsor Bipin Chavda, 20 years
Ellen Adams, 20 years Dianne Scott, 25 years
Sam Magro, 25 years Nina Bocian, 20 years
Khuong Hau, 20 years Barry Carling, 25 years
Muu Dang, 20 years

Photo from the 20+ Years of service Miletone Lunch

PPG EMPLOYEE NEWSLETTER

PERFORMANCE EHS 02 03NZ RETAIL SALES

11RECOGNITION WHAT IS SAFETY 365? 2014 WAS A FANTASTIC YEAR FOR PPG
ARCHITECTURAL - NEW ZEALAND.
PPG ANZ PERFORMANCE RECOGNITION PROGRAM • PPG’s global employee safety awareness Our small team stayed focused and worked
and communications initiative that empowers diligently to exceed our budget by over 5%. Given
The PPG Performance Recognition Program Introducing a new employees to speak up or take action that the budget was almost a 20% increase on the
is an all-employee reward and recognition regarding safety previous year, this was no mean feat. Sales both
program designed to make it easy for managers Talent Referral into and out of our customer network hit record
and employees to recognize colleagues, in a Program • A mindset that we all have a responsibility to levels. By the end of 2015 sales are expected to
meaningful and fun way, for the efforts that help each other to be safe, every hour of be triple what they were in 2012.
help make PPG a great company. The PPG every day
Performance Recognition Program is intended Training was a particular focus for the team in
to be used with frequency and consistency at all • A step toward achieving and maintaining a 2014. Over 200 Bunnings Team members were
levels of the organization and across geographies. culture where safety is valued – at work and trained in off-site 1 day courses. This coupled with
This program has been established to recognize at home a strong showing at Bunnings Expo and the road
behaviours that align with the PPG Success Factors shows that were held, helped PPG Architectural
& Behaviours and exemplify the PPG values and • A complement to the PPG EHS Management New Zealand grow its market share to 28.5%, up
brand - Focus On Results, Promote Teamwork, System by more than 3% from the start of the year and
Understand Customer and Market Perspective, more than 7% growth in the important exterior
Build Trust and Respect, Drive Change, and paint sector.

There are 6 different levels of recognition and the Our new talent referral program rewards employees who refer quality applicants Our team of Territory Managers have consistently
higher the level of recognition the more stars you for employment vacancies. Once a successful candidate is employed with PPG and successfully utilized information from PPG
will receive. Some of these you can nominate a Architectural Australia to make fact based
colleague for and there are some higher level It’s not just about doing your job, it’s about goingfor 6 months, the employee who referred and recommended that candidate will presentations to key Bunnings people that have
awards that a manager can nominate people receive an allocation of Stars through our online Recognition Program. resulted in; store relays, better shelf placement,
for. Any award with a star value needs manager better and more off site selling sites, and an
approval. abovLoeginatonyodur abcceouyntoatnpdpg.wthereecocgnaizell.coomf tdo lueatrnym–orethat is overall cultural shift in the store with respect
whaatbowutitlhlisgneewtpryogoraum! recognised and nominated for to PPG.
When you get stars, you can choose to use them recognition.
immediately or you can store them until you Whilst still rather small compared to other players
have enough stars to redeem an item of higher Your login ID is your PPG ID number or email in the market our brand awareness continues to
value. There are hundreds of items to choose address. There is a generic password that grow, due primarily to well executed media plans.
from – movie or Coles vouchers to electronics to everyone will use to login for the first time. After NZ always experiences challenges in getting
kitchenware. The list is long. that you can change your password and set up stock to market, however a big thank you must
a security question just in case you forget your go to the product and marketing team, as well as
password. supply chain; who always assist us in delivering the
product to our customers.
Once you are logged in your can check your own
stars balance, you can nominate someone for 2015 will be an exciting year with the introduction
recognition and you can browse the gallery. You of a number of new products including never
do not need to have an email address to use this before seen products such as Renew It. Plans to
site. You can login at home or at work from the further develop relationships with trade painting
Kiosk computers. community and a number of new store openings
will help make 2015 another successful year.
More detail of the PPG ANZ Performance
Recognition Program can be located on the
ANZ HR Sharepoint.

PPG EMPLOYEE NEWSLETTER

WHITE KNIGHT, 05CONCUR UPDATE 10OPERATIONS Safety, site presentation, customer service, quality
(RFT and SSPL), machine reliability and line fill
04RENEW IT From 1st February you will notice a new My, how time passes. I have now been with rates are just a few areas we can improve. Then
look and feel to the Concur Expense PPG for 3 months, my time has flown by. there is the comprehensive ACT program to aid
We are pleased to recognise a new category Claim website. productivity and quality efficiencies – to support
in a timber and concrete “resurfacing” product I now understand our agenda to reduce our conversion cost
introduced to the Australian market. Available The basic functionality of the site remains the and deliver long term sustained success for the
in Bunnings, Mitre 10 and other paint stores, same, however change will improve navigation many of our plant business and employees of the Villawood site.
“Renew It!” is a rescue product for tired old timber and provide some additional information to the
decks and concrete surfaces. Leveraging Global end user. and process We have much to do… I believe we can do it.
technology, our technical team modified the
formula for our local conditions and preferences paint making - Steven Blake
paving the way for a smooth textured resurfacing
finish to apply onto timber and concrete. fundamentals.
There are deck lovers and then there are deck
neglectors! Renew It! caters for those of the I have met
deck neglectors as it is a resurfacer and
restoration product. many willing

and committed

employees with a

genuine desire to

promote positive

change to our

plant. It is pleasing Steven Blake
to hear so many
Some of the features and benefits of Renew It! are:
• The ultimate remedy for worn or weathered operators talk about their experiences – the days

wood and concrete surfaces all went well, “we exceeded target “ 48000 litres
• 100% acrylic coating that provides outstanding
on TFL or completed MBM and Specialty batches
elasticity, Fill cracks and locks down splinters
• Provides a finely textured, slip resistant finish that for the week. We have also had consecutive

is barefoot friendly • Introduction to a Quick Task Bar weeks without failed product.
• Provides waterproof protection • Introduction of My Tasks
• Tintable to a range of colours • Returning to HOME feature Being the “new kid on the block” – I am also
• Suitable for decks, patios and paths • Expense page has been fully redesigned about listening to the teams, understanding their
• New Approvals page frustrations, encouraging suggestions on how
• New Menus we improve our ourselves and approach to our
• Profile, Sign out, Delegate, Proxy have daily routines. I am about facilitating programs
to challenge and deliver sustainable solutions
been moved to our improvement programs. I advocate
• Attendee Tables has been rearranged cross functional support for engineering,
safety, production, supply chain, quality and
For further information, please view the Concur technical teams – to take an active interest in
Enhanced UI – Transition Highlights document broader site issues – to support our peers, to
on Sharepoint. work collaboratively, to support our business
improvement agenda.

The next stage in this category may include I hold passionate views on structure,
different surface finishes positioned at mid tier manufacturing discipline, procedural compliance
or ultra premium level and additional bases to and consistent predictable results. To minimise
encompass more of a selection in tintable colours. waste – materials, time and cost. We need to
This is a new category that has been highly support our employees with the tools, training and
successful in global markets and we expect the materials to achieve their best. To set expectations
same reception in Australia. and assist to the best of our ability to succeed.

PPG EMPLOYEE NEWSLETTER

08TRADE - MARKETING 09TRADE - SALES 06AUS RETAIL SALES • We also had improved presence with our
Paint Academy – where we launched a new
The V8 Supercars is Australia’s premiere motorsport Trade finished 2014 with sales and profit above It was a big year for PPG Architectural Retail brand identity. Bunnings provided additional
category and one of the most exciting sporting the previous year. Thank you to everyone who sales team in 2014. accreditation for a new Paving module,
championships in the world. The legendary contributed to the result. now providing PPG with 4 accredited courses
Supercheap Auto Bathurst 1000 is the pinnacle V8 The sales team experienced a challenging year – Taubmans Interior & Exterior, White Knight
Supercars event and sees thousands of race fans Some of the highlights in 2014 included: linked with strong competition from competitors Specialty, Colour Trends, Paving. We trained
making their way to Mount Panorama each year, and very challenging market conditions. over 800 Bunnings Team Members in 2014,
with millions tuning in from home. • 99 New Home Builder Agreements renewed which was 25% more than prior year.
A few highlights for the Retail Sales team:
In late 2014 Taubmans entered into deal with the • 33 New Home Builder Agreements won • In the last 12 months we have launched PPG wins Best Large Exhibitor of the Year 2015 at Mitre 10 Expo
Brad Jones Racing team to sponsor Jason Bright’s Photo of the PPG team plus Mark Laidlaw (CEO), Tony Matteo (Business
BOC Holden. Our Taubmans brand received some • A key supply agreement with Melbourne Inner 300+ new or refreshed SKU’s linked with our Unit Manager), Jacki Kersting (Business Unit Manager) from Mitre 10
great on-air TV time across the 3 day event. The City Management, which control over 80 strategic objective of operating under the
logo featured prominently on the dashboard as buildings in the CBD one Taubmans Master Brand and ensuring our The entire business worked feverishly in 2014 to
Jason Bright completed a hot lap in the Top10 customers have the Best Brand/Feature/Price bring together product launches, media, POS,
shoot out, with over 1.2 million TV viewers tuning in • Conversion of a large Valspar Trade Dealer in in the market. This is almost 90% more than production of product and supply chain for
to watch the nail biting ride. Great coverage was Canberra to Taubmans the year prior. delivering product to our customers!! It was a
also achieved on race day Sunday with 2.1million fantastic year, where many departments played
TV viewers kept on the edge of their seats for an • 10% sales growth in our Company Owned Stores • We have brought new technology to the a key role in delivering our many wonderful
action packed race. However the weekend was market - Alkyd enamel, Anti-dust ceiling, achievements. Thank you for all your efforts and
an opportunity lost for Team BOC. With Jason just • Over 40 new product ranging opportunities into DuraTough Paving, Renew It wood and contributions.
outside the top 10, disaster struck, with his own the Independent Paint Specialist stores concrete resurfacer
team mate Dale Wood spearing into the back of 2015 looks to be our biggest year yet!
a slowing umber 8, who had just caught the tail • Dennis Cadorin our NSW Residential Manager • 27 new store openings in the Corporate
end of the pack behind the safety car at the top won the Asia Pacific Rainmaker Award. This award channel
of the mountain. The rear end was significantly recognises outstanding achievement & significant
damaged… with the Taubmans logo one of the contribution to our business. • We refitted and updated on almost the
few items still intact. same number
On the down side we did not have a good
year on EH&S with Trade reporting more Vehicle • We re-launched EasyCoat – our largest
Infringements & “at fault” accidents than the prior sub-brand. Our field team did an
year. This was a disappointing result and we will be extraordinary job executing over 250 relays
working towards much improvement this year. in over 6 weeks – with no injuries. Everyone
Looking forward in 2015 our business should benefit on the team contributed to the project that
from some strong growth in construction of both started with challenges and experienced
homes & commercial buildings. Low interest rates is many changes during execution
helping this and our team is well positioned to make
the most of our opportunities. • We had greater involvement in 2014 with
customer and consumer trade events –
Mitre 10 Expo, Bunnings Paint Roadshow,
Bunnings Expo, Herald Sun Home Show
Melbourne

Chaz Mostert won the race in dramatic
circumstances, passing Jamie Whincup - who
started to run out of fuel - on the very last lap. It
will be a weekend long remembered by many,
including the Taubmans painters in the thick of it
on the mountain.

PPG EMPLOYEE NEWSLETTER

07RETAIL - MARKETING Let’s Go Paint:
SCeHlAlRinLIgE AHLBoONuEse AustrAaNlDiaRE:W WINTER SHAYNNA BLAZE 2015 marks a step change in our approach to

branding and advertising. Moving forward we’re

going to be all about painting, not just paint.

The real physical act of painting in all its messy,

colourful, goopy, wonderful, squishy glory. We

of want to give people permission to unleash their
tee. inner painter. To make their little part of the

world a better place. And we’re going to inspire,

& motivate and congratulate them every step of
s of the way. So let’s have fun. Let’s add a splash of

colour. Let’s try something new. Let’s Go Paint.

d

with The campaign will kick off on 4th February with

For the SIXTH year in a row, Taubmans is partnering a brand new Masterbrand TV commercial, and

vides with the Lifestyle channels most popular home will be supported by a range of other media and
ming activations throughout Easter and Spring 2014.
s with renovation TV show Selling Houses Australia for

their seventh and BIGGEST season yet!

Selling Houses Australia is an award-winning
program which delves into the real issues faced

colour

by property owners and provides current and

tprarancstfiocraml iandgTvHtihEcYee’LirLfohDorOemWvHeeAsTryEthVdEaaRtyITnAToAu-KosEtnSra.eliwanasnts to

BbRuAyN,DinNEtoW SsEaAlSeOaNble properties with spectacular
Wlrifeesetsydule.8clto.3ms0.asAPuEoM/DsTeSlilisntagahrotsuspFeseebrf4ect fit for Taubmans.

on theThLeifeLisfetystlyeleCchhaannnneell rferaocmhe4stohvFeer 2b.42m01ill5ion

Australians each week which (WHEREBY) 50% of
Lifestyle channel viewers are aged between 25-
54. Across 2014, Selling Houses Australia reached
more viewers than any other program on the
channel reaching a total of 3,588,954.

Host and property expert Andrew Winter will again
be joined by landscape designer, Charlie Albone,
and interior designer and Taubmans Brand
Ambassador Shaynna Blaze. Together the team
will delve into the real issues faced by property
owners today and provide current and practical
advice for Australians navigating their way
through the real estate market. The team really
have their work cut out for them in this series,
with 13 episodes.