E- Book Emergency Response Plan and Preparedness Training

EMERGENCY
RESPONSE PLAN &
PREPAREDNESS
TRAINING E-BOOK

EMERGENCY RESPONSE PLAN AND
PREPAREDNESS TRAINING

Content in Accordance to The current outbreak
Deliver by pandemic situation is
affecting the whole world
in many ways such as
national response and
action plan, economical
and finance, behaviour
and emotion also
especially health and
mortality rate. These
unexpected event has
open many eyes in the
importance of response
plan from many level
including organisation
since we never think of it
before.

This course is
designed to introduce
the trainee to the duties
and responsibilities of ERT
team member including
with current situation and
to obtain the necessary
skill of handling a fire,
injury and emergencies.



IN CASE OF EMERGENCY,
WE NEED TO

Dalam keadaan kecemasan, kita perlu untuk

Safeguard People

Melindungi Manusia

Protect the Environment

Melindungi Persekitaran

Protect Company Assets

Melindungi Aset

Protect Company Reputation

Melindungi Reputasi

“A model approach to the emergency
preparedness and response plan” (Peter
A.Jensen, 2014)

ARE YOU
PREPARED?

Adakah anda bersedia?

People System Facility Equipment

Manusia Sistem Fasiliti Peralatan

What is Staff Response Plan?

Apa itu Pelan Tindakan Pekerja?

PHASES OF EMERGENCY

FASA KECEMASAN

Staff Response Plan

Recognition
Initiation

ERT Response Plan

Activation
Escalation
Transfer of Command

EOC Response Plan

Authorization

BCP Response Plan

Stand Down

Pelan Tindakan PEKERJA

Mengenalpasti
Permulaan

Pelan Tindakan ERT

Pengaktifan
Peningkatan
Pertukaran arahan

Pelan Tindakan EOC

Kebenaran

Pelan Tindakan BCP

Berhenti Operasi

Staff Response Plan

Pelan Tindakan Pekerja

A plan develop for all staffs to function
as a bridge / closing the huge gap

between the witness and ERT/ authority

Satu pelan yang dibuat untuk semua staff yang
berfungsi sebagai penghubung / menutup jurang

besar antara saksi dan ERT / pihak berkuasa

Element in Staff Response Plan

Elemen dalam Pelan Tindakan Pekerja

IDENTIFICATION

Mengenaplasti

WHAT STAFF NEED TO DO?

Apa pekerja perlu lakukan?

AUTHORIZATION

Kebenaran

Negligible Minor Moderate Major Catastrophic

Severity Boleh First Aid Clinic / Warded Fatality
Vs Diabaikan Pertolongan Outpatient (4) Kematian

Probability (1) Cemas (3) (5)

(2)

Rare

Jarang

1 2 3 4 5(1)

Unlikely

Tak
Berapa

2 4 6 8 10Mungkin
(2)
Possible

Mungkin

3 6 9 12 15(3)

Likely 4 8 12 16 20

Sangat
Mungkin

(4)

Almost

Certain
Nyata

5 10 15 20 25(5)

Example of Staff Response Plan

Snake Threat
Isolate the area
Observe the snake

Call 999

Slipped

Conscious Unconscious
Ask victim to not move Don’t move the vitim

Call First Aider

Contoh Pelan Tindakan Pekerja

Ancaman Ular
Isolasi Kawasan
Perhatikan Ular

Telefon 999

Tergelincir

Sedar Tidak Sedar
Jangan bagi mangsa Jangan alihkan

bergerak mangsa

Panggil First Aider

BUILDING EVACUATION PLAN

PELAN PENGUNGSIAN BANGUNAN

Empty the building during emergency, that is, to
leave the building and proceed to safe area,
using the emergency route, emergency exit
door, staircase etc.

Mengosongkan bangunan iaitu keluar dari
bangunan tersebut dan menuju ke tempat yang
selamat semasa kecemasan atau kebakaran
dengan menggunakan kelengkapan keselamatan
yang ada dalam bangunan tersebut seperti
laluan kecemasan, pintu kecemasan, tangga
keselamatan dan lain-lain.

BUILDING EVACUATION PLAN

PELAN PENGUNGSIAN BANGUNAN

Total Evacuation Partial Evacuation

Evacuation which Evacuation which
involves all occupants involves selected

who are in the sections of the
building, without building

exceptional Pengungsian yang
melibatkan hanya
Pengungsian yang bahagian-bahagian
melibatkan semua tertentu sahaja yang
penghuni yang berada telah dipilih dan tidak
di dalam bangunan meliputi semua

tersebut. Tidak bahagian
seorang pun yang

terkecuali

Total Evacuation / Evakuasi penuh

Involve all occupant in all area
Melibatkan semua penghuni dari

setiap kawasan

Partial Evacuation / Evakuasi Separa

Involve selected area
Melibatkan Kawasan yang terpilih

sahaja

PREPARATION BEFORE EVACUATION

PERSEDIAAN SEBELUM PENGUNGSIAN

Prepare floor plan and action plan

Menyediakan pelan lantai dan rancangan
bertindak

Decide the location of assembly area

Menentukan lokasi tempat berkumpul

Ensure no obstruction to route/exit and
emergency staircase

Tentukan jalan/laluan keluar, pintu keluar
dan tangga keselamatan tidak dihalang

Ensure the fire suppression system is
functioning

Tentukan sistem kebombaan berfungsi

Instructions for officials and building
occupants

Arahan-arahan untuk petugas dan
penghuni bangunan

Inform the Bomba – Observer

Pihak Bomba diberitahu – Pemerhati

It is important to note that immediately after the occupants
report their presence, they are not allowed to return into the
building on any circumstances until the incidence is fully
under control, or with the Fire Officer permission.

Adalah perlu difahamkan sebaik sahaja kakitangan /
penghuni melapor diri, mereka tidak dibenarkan kembali ke
dalam bangunan apa jua keadaan sehingga insiden tersebut
telah dapat dikawal sepenuhnya ataupun dengan kebenaran
pihak Bomba.

REMINDER!!!

Do & Don’t During
Evacuation

• Use staircase

Menggunakan tangga

• Walk fast

Berjalan laju

• Wait at assembly point until everything
declared as safe

Tunggu di Tempat Berkumpul sehingga keadaan
selamat

• Use lift/elevator

Mengunakan lif / elevator

• Bring all belonging

Bawa semua barang

• Run

Berlari

• Get back to office until everything is declared
as safe

Masuk semula ke pejabat sebelum keadaan selamat

Roles and Responsibilities

Peranan dan tanggungjawab

FLOOR
WARDEN 1

(FW I)

Announce evacuate and gather at the
Assembly Point

Umumkan evakuasi dan berkumpul di
Tempat Berhimpun

Take Name list with handphone number and
Signage Board

Ambil senarai nama yang beserta nombor
telefon bimbit dan Papan Tanda

Start headcount process ASAP

Mulakan pengiraan secepat mungkin

Wait for Floor Warden II to report  once
completed, report to Evacuation Controller

Tunggu Floor Warden II lapor diri  setelah
selesai,laporkan kepada Ketua Tempat
Berhimpun

FLOOR
WARDEN 2

(FW II)

Sweep everyone out to the Assembly Point

Halau semua orang keluar menuju ke
Tempat Berhimpun

Do 360o on every single area in the
designated zone

Lakukan pemeriksaan menyeluruh di
kawasan berkaitan yang ditugaskan

Close the door but DON’T LOCK!

Tutup pintu tetapi JANGAN KUNCI!

Go to Assembly Point and report to Floor
Warden I

Menuju ke Tempat Berhimpun dan lapor
kepada Floor Warden I

Example of Evacuation Map

Contoh peta pengungsian

Arrow (Direction to go)

Assembly Point
Signage

Signage/signboard/
Zoning according to
department /division

(if possible)

Updated Name
Contact
Number

Evacuation Flow

SINGLE EVACUATION PHASED EVACUATION

Alarm Alarm
Ring Ring

Isolate Alarm & send
someone to check

Once confirm:
Re-Activate Alarm & announcement

Floor Evacuation Floor
Warden I Started Warden II

1. Notify staff and ask to 1. Act as sweeper
gather at Assembly (chase people out)
Point (Don’t wait)
1. Do 360o checking at the
2. Bring together Name floor
list consist of Contact
No. and Dept/Zone 2. Close the door BUT
Sign. DON’T LOCK IT !

3. Start Headcount 3. Report to FW I once
process once arrived arrived at AP
ASAP.

4. Once FW II report to AP
 inform to Evacuation
Controller

Aliran Pengungsian

PENGUNGSIAN PENGUNGSIAN
TUNGGAL BERFASA

Penggera Penggera
berbunyi berbunyi

Penggera dimatikan dan seseorang
dihantar untuk memeriksa kawasan

Pengungsian Apabila disahkan:
bermula Aktifkan semula penggera &

Floor pengumuman
Warden I
Floor
Warden II

1. Beritahu kakitangan 1. Bertindak sebagai orang
dan minta berkumpul di terakhir
Tempat Berkumpul
(Jangan tunggu) 2. Lakukan pemeriksaan
360 darjah
2. Bawa sekali senarai
nama dan nombor 3. Tutup pintu dan JANGAN
telefon pekerja KUNCI!

3. Mulakan proses 4. Lapor kepada FWI
mengira bilangan setelah tiba di Tempat
pekerja sebaik tiba Berkumpul

4. Sebaik sahaja FWII
melapor di Tempat
Berkumpul, lapor terus
kepada Evacuation
Controller

ERT Chart

Command

Historian

Evacuation Incident Security
Controller Controller Controller

Floor Traffic
Warden
Security
First Aider

Fire Search & Hazmat Maintenance
Fighting Rescue

7 Critical Task

7 Tugas Kritikal

1 Announce command

Umumkan arahan

2 Communication

Komunikasi

3 Hot area

Kawasan panas / kejadian

4 Perimeter

Perimeter

5 Staging area

Kawasan staging

6 Command post

Pos arahan

7 Resources

Sumber

Self Rescue

Self Rescue Technique

Precaution when moving in smoke & darkness

Peringatan apabila bergerak dalam keadaan
berasap dan gelap

• Stay under the smoke

Sentiasa berada di bawah lapisan asap

• Protect Face

Melindungi muka

• Leave the Scene

Tinggalkan Tempat Kejadian

• Sign of heat

Tanda-tanda Haba

Self Rescue Technique

Drop
One direction
Sweep
Escape

THANK YOU FOR
YOUR ATTENTION

Academy of Safety and Emergency Care Sdn Bhd (ASEC)
D-03-02 & D-03-03, Garden Shoppe One City,
Jalan USJ 25/1A, 47650 Subang Jaya, Selangor

1 300 - 88 - ASEC (2732)
[email protected]