Why a Digital Hotel Compendium is Viable Today

Why a digital hotel
compendium is viable
today

Updated October 2020

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Why hotels use paper
and TV for compendiums

Most hotels, motels, serviced apartments and resorts (properties)
are currently using a paper- or TV-based solution to inform guests
with details for their property and the local area.
Here at App IT Byte, we believe that most properties have not yet
converted to a digital hotel compendium service due to concerns
of accessibility across all human demographics.
We understand that if anyone is going to develop a digital hotel
compendium, it is only worthwhile doing if you can create a
solution that works for all demographics.

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Use of Connected
Devices

A connected device is any electronic device that communicates
with other devices via the internet, such as:
• Smartphones (e.g. iPhone or Samsung Galaxy Phones)
• Tablets (e.g. iPad or Samsung Galaxy Tablets)
• Laptops (e.g. Windows 7/8/10 Laptop or MacBook)

Each of these devices among others can run apps and have an
internet web browser (e.g. Google Chrome, Safari, Firefox,
Microsoft Edge).

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How we use our Devices

Each of these mobile connected devices that we use today can do
many tasks for us in the real-world. These include, but are not
limited too:

Smartphones

• Phone Calls
• SMS Messaging
• Apps (24 categories on Apple App Store)
• Mobile Web Browser
• Social Media
• Instant Messaging
• Video Calling (e.g. FaceTime)
• Music
• Digital Camera (including selfies)
• Video Recorder
• Games
• Navigation, requesting an Uber etc.
• News
• Weather (e.g. current, forecast and rain

radar)
• Emails, Calendar, Reminders and Notes
• Streaming and Offline Video Playback
• Augmented Reality
• Mobile Payments, Online Banking
• Store our tickets for movies etc.
• Online Shopping
• Controlling your Smart Home (e.g. lights

and thermostat)

Did You Know
In 2017, there were 178.1 billion app downloads worldwide.
That’s 5,647 per second and does not include re-downloads or
updates. (1)

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Tablets
• Apps (24 categories on Apple

App Store)
• Desktop and Mobile Web

Browser
• Social Media
• Instant Messaging
• Music
• Games
• News
• Emails, Calendar, Reminders

and Notes
• Streaming and Offline Video

Playback
• Productivity Apps (e.g.

Microsoft Office, iMovie and
Garageband).
• Video Calling (e.g. FaceTime)
• Digital Camera
• Video Recorder
• Augmented Reality
• Online Shopping
• Control your Smart Home (e.g.
lights and thermostat)

Did You Know
• People on average spend 50% of their time consuming digital

media, on their smartphone and in an app. (2)
• The number of hours on an average day that people spend in

apps is 2.3 hours. (3)
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Laptops
• Desktop and

Mobile Web
Browser
• Storing large
quantities of data
• News
• Multitasking
• Social Media
• Instant Messaging
• Music
• Games
• Emails, Calendar,
Reminders and
Notes
• Streaming and
Offline Video
Playback
• Productivity
Software (e.g.
Microsoft Office).
• Video Calling (e.g.
FaceTime)
• Online Shopping
• Multimedia
Creation (e.g.
Images, Music,
Videos, Apps etc.)

6

Why can’t our devices
do more for us?

People love their portable devices including smartphones, tablets
and laptops. Not just because they serve a purpose, but because
they are devices that can-do multiple things for us and in some
cases, at the same time.
So now the question must be asked:
Why can’t guests use their own portable devices to view
your compendium information?

7

Best Solution for 100%
of Guests

For a digital hotel compendium solution to become popular, you
must create a solution that works best for most guests and have a
backup solution to cater for the occasional guest, so 100% of
guests receive the best compendium experience possible.
Our digital hotel compendium solution, comes with a printable
PDF for the occasional guest that does not have access to a smart
device, and you can receive an updated copy, every time your
property provides us information updates.

8

Introducing Hinfo

Here at App IT Byte, we have developed Hinfo, which is the
portable digital hotel compendium service.
It is designed to run on your guests own smartphones, tablets and
laptop computers via a mobile app and website.

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Guests are prompted on check-in to download the Hinfo app,
either by:
• Searching for Hinfo on the Apple or Google Play App Stores,
• Scan the QR code on the provided instruction sheet, or
• Visit hinfo.com/app on your guests’ smart devices.

Once the small app is downloaded, guests will enter via current
location or by search. Now guests can take your valuable hotel
compendium information, anywhere, anytime.

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Hinfo fits perfectly into your property.

Hinfo is designed to:
• Take the compendium information, wherever your guests go

with their own smartphones and tablets.
• Have the most up to date information downloaded, when your

guests initially access your property details.
• Allow each guest to have their own access to the compendium

information.
• Removes the need to enter details from other compendium

solutions into guests' smartphones, such as for calling or
getting directions etc.

To learn more about Hinfo, please visit
https://www.hinfo.com

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Website
https://www.hinfo.com

Phone
+61 1300 890 402

Email
[email protected]

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