CMA PROfiles Winter 2018

PROFILES









A PUBLICATION OF THE CABINET MAKERS ASSOCIATION



















































ASSOCIATE OF THE QUARTER:
PREMIER EUROCASE


FEATURED SHOP:

PREMIER BUILDERS


20 ANNIVERSARY SPECIAL SECTION
th








VOL 18 ISSUE 1 WINTER 2018

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2 PROFILES WINTER 2018



Untitled-6 1 12/10/2015 2:10:47 PM
115_DCDistributing_FP_FINAL.indd 1 12/5/2014 11:43:00 AM

Matt Krig, President
Northland Woodworks CONTENTS
Blaine, MN (763) 786-4783
[email protected]
Leland Thomasset, Vice President
Taghkanic Woodworking
Pawling, New York (845) 855-5018
[email protected] 2 THE PRESIDENT’S THE CMA FALL
James Fox, Treasurer MESSAGE 32 “ROAD SHOW”
Fox Woodworking
Phoenixville, PA (484) 393-1785 Long Island
[email protected] & New York
Monika Soos, Secretary
Sofo Kitchens Lancaster, PA
Maple Ridge, BC (604) 476-0267 4 NEWS
[email protected] ROUNDUP
Keith Smith, Board Member
Keith Smith Builders CABINET MAKERS
Greer, SC (864) 801-9701 36 ASSOCIATION
[email protected] MEMBERS LIST
Chris Dehmer, Board Member 8 ASSOCIATE
Dark Horse Woodworks OF THE QUARTER:
Atlanta, GA (404) 798-9829 Premier EuroCase
[email protected] EXECUTIVE
Matt Wehner, Board Member 42 DIRECTOR’S
Cabinet Concepts by Design MESSAGE
Springfield, MO (417) 880-1747
[email protected]
Associations need excellent leadership FEATURED SHOP:
in order to remain healthy and grow, 12 Premier Builders

and the Cabinet Makers Association is
fortunate to have stellar leaders from
across the U.S. and Canada. The Board
of Directors has been established not
20
only to direct the course of the asso-
Anniversar 20 YEARS 20 YEARS
ciation, but also to meet your needs,
act as a point of contact, and answer
GOING
GOING
th
association-related questions. Please
STRONG
Anniversar
get in touch if we can be of help.
STRONG
Past Presidentsing
Celebrat
Tracy Yarborough – Coward, SC Celebrating ON THE COVER
1998 2018
1998 2018
Joe Knobbe – Waukegan, IL
Sean Benetin – Bernardsville, NJ Premier EuroCase
Adam Rose – Sterling, CO Photo credit: kabi Modern Kitchens
th
Charles Wilson – Cedar City, UT 20 ANNIVERSARY and Baths
Keith Hill – Apex, NC 20 SPECIAL SECTION
Brad Phelps – Cedar City, UT
Executive Director A CMA history lesson Editor
Amanda Conger Carla Atkinson — atkinsonwords.com
47 W. Polk Street Now and then: Art Direction and Design
Suite 100-145 Leland Thomasset Catherine Arnold — colorpopping.com
Chicago, IL 60605-2085
(866) 562-2512 Paul Downs: The very
[email protected]
versatile woodworker
Visit the CMA online:
CABINETMAKERS.ORG



CABINET MAKERS ASSOCIATION 1

THE PRESIDENT’S MESSAGE












For me, each new year in business

is a little like this holiday memory.







Are we there yet?





One of my most vivid holiday memories the subsequent brush with starvation, to do it all again for a whole year.
from childhood is of long car rides to things always got better.
see relatives I had no (initial) interest For me, each new year in business is a
in visiting. After dinner, we were finally allowed little like this holiday memory.
to dress down and go play in the many
Oddly, even though I’d have much pre- buildings on the farm; see which of us At the beginning, there’s the discomfort
ferred to stay home and play with my city cousins was bravest around the bull; and uncertainty that comes with the
neighborhood friends, I always asked shoot BB guns; ride on a four-wheeler or feeling of a clean slate. Soon enough,
my parents the classic question: Are we go sledding. you get into the swing of things a bit.
there yet? Then, you really get going, and it’s
I could usually be found enjoying my
It always seemed as if it took forever to new-found freedom by riding around on a fun – you’re making lasting memories,
get there, and once we got there, we had sputtering old four-wheeler with cousins executing challenging projects, building
another long wait for the holiday meal. stacked like cordwood on the front and relationships, making some money and
then BAM!: It’s over until the new year.
Slowly, my sister and I would get reac- back bumpers, or shooting rusty cans
quainted with our more distant cousins on the scrap pile with a BB gun. This was And what are those holiday road trips
while sticking close to the ones we saw Valhalla! I had arrived in paradise, and I like now that I’m one of the grownups?
regularly. For many of these trips, our never wanted to leave this place. These days, I’m the driver and usually
destination was the home of one of my have someone yelling at me to “wake up
dad’s relatives – a big old house on a dairy However, soon enough, the sun managed and watch the road so you don’t get us
farm. The classic white clapboard house to sink low enough in the sky that it all killed!”
had about a million additions to it, and to sent a message to the moms and dads. Makes me long for the days when I could
us, it seemed big enough to house a small They would emerge from the warmly lit fall asleep in the car and dream of four-
country’s worth of people. farmhouse into our outdoor realm of
straw- and manure-flecked bliss. Under wheeling, BB guns and sledding, all the
It wasn’t a fancy house –just a few protest, we were corralled, brushed clean way home.
square feet to sit and eat and a few oddly as best as possible (short of hosing us
furnished drafty rooms where we could down) and herded into the back seats for
sneak away to share secrets and stories the ride home.
with our cousins.
That was the toughest part – getting back Matt Krig
After the grueling morning car ride (that in the car to leave, knowing this great President
was in truth not much over an hour) and place existed and I likely wouldn’t be back Cabinet Makers Association

precision. unmatched.
TM




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CABINET MAKERS ASSOCIATION 3

CMA NEWS ROUNDUP








The MiLL




welcomes



its first




students


























The Manufacturing Industry Learning enrolled in the MiLL’s first semester industry partners. Machines include a
Labs – aka “the MiLL” – that we wrote courses, Beginning Cabinet Manufac- Weeke CNC router, Stiles edgebander,
about in the PROfiles summer issue is turing 1/2 (first of two semesters) and Timesavers sander, Altendorf table
up and running! second-year Cabinet Manufacturing saw, SCM case clamp, Striebig panel
3/4 (the third semester of a total of 4 saw, JLT clamping systems, eight
The 46,000-square-foot training for the entire course).
center in Colorado Springs, designed TigerStops, many Kreg products,
to provide manufacturing training for “In early October, the MiLL welcomed Bessey clamps and Rikon machinery.”
high schools, colleges and industry, industry partners, educators and To read more about this inspiring
began classes in August, Woodworking students to see the rapid progress of venture, go to woodworkingnetwork.
Network (WWN) reported recently on the training center at a special open com and read the full feature. To
its website. house event that demonstrated the
industry’s support,” WWN says in its find it, just type the article title in
About 100 beginning students from feature article on the new facility. the search box on the home page:
Widefield and Fort Carson school “The shop floor is filled with equip- “Industry machines in place for MiLL
districts in Colorado Springs are ment and signs to recognize the many training center.”






4 PROFILES WINTER 2018

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CABINET MAKERS ASSOCIATION 5

CMA NEWS ROUNDUP








Woodworking Network has released the
2017 version of its annual WOOD 100
WOOD 100 report, which details the ways that 100

North American secondary wood and
panel products manufacturers grew
their businesses in the wood industry

over the course of a year.




The following CMA members were featured in this year’s “Online promotions as well as traditional marketing
prestigious list of WOOD 100 companies: efforts are among the ways these WOOD 100 companies
are keeping their names at the forefront of customers'
Bella IMC minds,” Woodworking Network says in its coverage of
the 2017 report. “This year's class includes cabinet and
Centorbi Cabinetry casework manufacturers, residential and office furniture
producers, architectural woodworkers, store fixture
Drawer Box Specialties manufacturers, wood component manufacturers, closet
companies and more.”
JB Cutting
The companies featured were profiled in a special edition
Lockdowel of Woodworking Network/FDMC.

Walker Woodworking To read more about the CMA companies featured in the
WOOD 100, go to WoodworkingNetwork.com and search
Wilco Cabinet Makers
“WOOD100 2017.”





Brown Wood Inc.’s Katherine Constantine honored




Katherine Constantine, vice president wood products industry, I was often for the National Kitchen & Bath Assn.
of Brown Wood Inc., a CMA Associate asked ‘whose wife are you?’ the as- and chair the Associates Committee
Member, has been honored as a 2017 sumption being that I could only be on for the Kitchen Cabinet Manufacturers
Wood Industry Market Leader in the a plant tour or attending an industry Association, but this year, I became
Leadership edition of FDMC. Wood- event as a spouse, not as an actual only the second woman in the history
working Network (WWN) interviewed industry person,” she told WWN. of the KCMA to be asked to become a
Constantine after she was honored. “Here it is, 28 years later, and not only member of the Board of Directors.”

“When I first began working in the do I sit on the KBIS Advisory Council Congratulations, Katherine!





6 PROFILES WINTER 2018

How Improved My Business

“The locking function of the Clamex

fastener has greatly decreased production
time during glue ups because we no longer
have to fumble around with cumbersome

bar clamps”.

Jonathan & Michael Buell
Wright Architectural Millwork,
Northampton, MA

























Learn more about Lamello from the industry experts at Lamello USA,
a division of Colonial Saw. www.csaw.com/lam  800.252.6355





































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Toll Free-866-432-0699
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www.pollmeier.com

CABINET MAKERS ASSOCIATION 7

ASSOCIATE OF THE QUARTER:
Premier EuroCase







BY CARLA ATKINSON

It’s fitting that we’re featuring Premier EuroCase in our 20th
Anniversary kickoff issue, as the company will be hosting one

of our two plant tours during our anniversary conference in
Denver in March!



8 PROFILES WINTER 2018

Photo Credit: Manor House Custom Woodwork. Photo Credit: EuroCraft Cabinets.

Take a tour of the Premier EuroCase website, and you’ll quickly EuroCase is in the big leagues. But like so many entrepreneurial
get a sense of just how high-profile this Denver-based company businesses that the CMA partners with and has featured in these
has become. pages, the company had modest
beginnings.
The full-service panel processor
works with some of the world’s best- What began as Premier What began as Premier Custom
known companies, and photos of Custom Cabinetry in 1987 Cabinetry in 1987 with one employee,
its creations in beautiful homes and one table saw and 900 square feet of
businesses are jaw-dropping. with one employee, one work space is now a 300,000-square-
table saw and 900 square foot, modern manufacturing campus
Among the case studies featured – complete with an automated
on the company website, you’ll find feet of work space is now warehouse, melamine press, three
photos of a slick, modern party a 300,000-square-foot, laser edgebanders, and a PUR line
space created on an episode of modern manufacturing inside a Class 100 cleanroom.
HGTV’s home renovation show
“Elbow Room.” What did host Chip campus. Founder Andy Wilzoch took his
Wade and the show’s crew use entrepreneurial and self-starter skills,
to turn the homeowner’s garage paired them with an uncompromising
into an amazing entertainment room? dedication to quality and attention
Premier EuroCase’s Reflekt high-gloss acrylic and Roücke HD to detail, and created one of the leading panel processing
textured melamine panels! companies in North America.

“As you enter the room, your eye immediately catches the In its role providing components for the woodworking industry,
sleek surface of the white and metallic beige high-gloss panels Premier EuroCase is always looking at ways to improve the
that line the walls,” the case study notes. “You’ll also notice the products it brings to market – customized store fixtures; door
innovative approach Chip and his design team used to build and drawer fronts (slab, three-piece, five-piece); complex custom
furniture and shelving out of Basalt Roücke HD.” components; and high-gloss acrylic for luxury applications.

HUMBLE BEGINNINGS “We’re constantly innovating with new materials, technology and
Landing on HGTV is just one of many signs that Premier products that keep us ahead of our competition and customer



CABINET MAKERS ASSOCIATION 9

ASSOCIATE OF THE QUARTER: PREMIER EUROCASE



















We’re constantly
innovating with new
materials, technology

and products that
keep us ahead of

our competition and
customer expectations.
























expectations,” says Wilzoch. “We’re also “We focus on building relationships industry and is an excellent networking
looking to expand our distribution to because our agility, inventory and platform.”
areas currently not represented.” comprehensive custom capabilities allow
us to meet the needs of several different
In addition to the Reflekt High-Gloss types of customers,” Wilzoch says. Interested in
Acrylic and Roücke HD Textured Melamine learning more?
product lines used in the HGTV “Elbow CMA
Room” projects, Premier EuroCase also Premier EuroCase is a valued CMA part- Attend the 20 Anniversary Conference
th
produces four others: UltraMatte Soft- ner, and Wilzoch says that the company to get a firsthand look at the Premier
Touch Matte Acrylic, Ion Decorative was happy to become an associate mem- EuroCase manufacturing facility in Denver.
High-Gloss Film, Roücke Thermofused ber because it supports the CMA’s goals.
Laminate and High Pressure Laminates. GO TO
“We’re proud to support an organization www.cabinetmakers.org/denver
Premier EuroCase values the long-term with the mission to educate woodworking TO REGISTER.
relationships it has with customers in a professionals,” says. “The CMA is a great
variety of markets. way for us to stay connected to the



10 PROFILES WINTER 2018

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CABINET MAKERS ASSOCIATION 11

FEATURED SHOP:

PREMIER BUILDERS




Instinctive

Success











BY CARLA ATKINSON





12 PROFILES WINTER 2018

Ken Kumph has
had many career
accomplishments CMA PERKS
in the course
of building a Premier Builders is a big fan of the
highly successful CMA and its programs.
construction and
cabinetry business “The CMA helps bring another
in Massachusetts level of professionalism to our
over more than trade,” Kumph says. “Being able to
three decades.
connect with other business owners
But one of the is excellent. We can relate to each
Ken Kumph and his son Matthew
singular qualities
that strikes you in talking with Kumph about his career is a more other and talk about business and
subtle one: He has always listened to his instincts and made technology.”
bold decisions about changing directions, both personally and
in his business. He is also proud that the company
has won a Wood Diamond award
For Kumph, that pattern began early. After high school, he signed
up for computer repair school, but he soon figured out that this every year since 2010.
might not be the best career path for him. In high school, he had “It’s great to get awards from your
skills in cabinetry shop, and had also built and sold picnic tables
and other wood projects; Kumph realized he would be happiest industry peers,” he notes, adding
doing “hands-on” work building things. that he recently had poster-size
It’s easy to dismiss what you love to do in favor of what’s prac- prints made of the company’s
tical, but Kumph decided he didn’t have to pick one path over winning projects and hung them in
another; he went to work for a local remodeling contractor as an the shop. “The guys like seeing that
apprentice. After two years on the job, his mentor recommended
that he study at Wentworth Institute of Technology in Boston. stuff, and so do I.”
Kumph earned his college degree in building construction
technology while doing small carpentry and building projects
on the side.

After graduation, Kumph began working with two of his close
college friends. “They had a house to build that summer,” he
recalls, “and we embraced the opportunity. It was exciting
and I learned so much.” He worked as a project manager for
a couple more years before starting his own construction
business in 1986.

BUILDING A BUSINESS AND A REPUTATION
As the company explains on its website, when Kumph chose
the name “Premier” for his construction firm, “it represented a
single-minded focus to become just that—Premier Builders.”
A saddle stand he made for his wife as a Christmas
Thirty-one years later, the construction business has helped gift was recognized with first place in the “Furniture:
scores of happy clients with high-end residential projects and Creative Solution Under $25K” category.
commercial interiors.



CABINET MAKERS ASSOCIATION 13

FEATURED SHOP: PREMIER BUILDERS


































On the residential side, projects range “One of our long-term relationships with the negatives, ideas, complaints, and
from ocean-front custom homes to large- a Boston-based company has allowed individual suggestions,” Kumph says.
and small-scale remodeling to custom us to build all of the interior offices, “We asked for honesty and promised
kitchens and baths, and home repairs. boardroom furnishings and millwork at anonymity. No blame.”
Commercial work includes high-end their locations from Boston to Florida for The result of this collaboration is a
custom office construction, medical and the past 18 years,” he adds. framed, five-line document signed
dental offices and unique interior spaces.
PEOPLE POWER by each employee:
Eleven years in, Kumph made another What does Kumph love most about
strategic decision: Adding a cabinetry his work? He doesn’t hesitate with his
shop to the business, spurred in large answer. “The relationships,” he says. THE PBI WAY
part by Premier’s residential work. It “I thrive on them.” (PREMIER BUILDERS INC.)
started with one shop guy in a barn next Kumph enjoys building solid ties with
door to Kumph’s house. Today Premier clients, architects, design firms and – 1 WE RESPECT EVERYONE
Builders’ cabinet shop is housed in a most of all – with his employees. WE WORK WITH.
15,000-square-foot facility across the
street from his main office in “I work hard to keep them together,” he 2 WE ARE UNITED
Georgetown, MA. says. “There are always going to be lots AS A COMPANY.
of personalities and frustrations in a
The custom architectural millwork business, and you have to navigate that.” 3 WE ARE DEDICATED
division fabricates, finishes and installs At one point, the entire team gathered TO OUR CLIENT’S
both residential and commercial cabin- in a conference room for three days to HAPPINESS.
etry, corporate furniture, kitchens, bars, openly discuss the challenges Premier
wine cellars, curved construction and was facing. Some of the issues had 4 WE LEAD BY EXAMPLE.
specialty furniture. been pushed aside or were not being
dealt with. 5 WE SOLVE PROBLEMS
Kumph is gratified that many clients TOGETHER.
have chosen to work with Premier for “We literally had 100 yellow sticky notes
the long haul. plastering the walls with the positives,




14 PROFILES WINTER 2018

What does Kumph love

most about his work?

He doesn’t hesitate
with his answer.


“The relationships –
I thrive on them.”

















Kumph will occasionally take the framed Returning to a leaner operation meant manager with a large commercial builder
document off the wall and pass it around that he could go back to being seen to rejoin Premier and provide a bridge to
the room at company meetings as a around the company and setting the the new generation.
reminder that this is the big picture for direction as well as staying in touch with
Premier Builders. New hires are invited to the clients. To stay connected, he likes “It’s rewarding to work with my son,” he
sign the PBI Way at their 60-day review. to walk through the shop and go to the says. “There’s so much that I know innate-
work sites. ly, and as a leader, I need to be able to
During an extremely hot week last share that with him and my employees.”
summer, tensions were rising among the Premier has not yet been faced with the
crews, Kumph recalls. “I pulled everyone challenge of needing to find the work- LEAPS OF FAITH
back to the office one afternoon for an force of the future, “but I think it’s com- A couple of years back, Kumph had to
immediate, mandatory meeting,” he says. ing,” Kumph says. “We talk about it a lot. overcome quite a bit of anxiety among
“We had an ice cream party – it’s hard to We know we need to make a game plan.” his team members about adding a
be upset when you’re eating ice cream.” CNC machine.
They plan to develop relationships
BIGGER ISN’T ALWAYS BETTER with Wentworth, where he and his son, “Our shop manager, Kurt Slevoski, had
previous CNC experience and was
At one point, the company had 28 Matthew, earned their degrees, as well positive about the idea, but some of us,
employees on board, and it didn’t feel as with The Bennett Street School in including me, were hesitant,” Kumph says.
right; again, he listened to his instincts. Boston (a well-respected carpentry and “The thinking was, ‘We’re a custom shop,
While increasing numbers – of staff or furniture-making trade school) and and a CNC is made for big production
square feet or clients – might indicate other local trade schools. He and his shop with big numbers. We’re craftsmen
success to some, Kumph realized a bigger employees also get the word out among — we don’t need this.’
staff wasn’t a good fit for Premier. their personal contacts when they are
looking for more talent. “Over time, I was convinced that this was
“With 28 people, we started to feel the future of our shop,” he says.
disconnected,” he explains. Now, he keeps Premier has employees who have been
the total number of employees, in the 18- with the company for as long as 24 years They looked at various machines and
22 range; the cabinet shop has a full-time and many others who fall in the 10-15 decided to invest in a high-quality
staff of six employees, and the rest work year range. Kumph is happy that his son C.R. Onsrud machine, a decision he is
in the construction side of the business. Matthew left his position as a project happy with.




CABINET MAKERS ASSOCIATION 15

FEATURED SHOP: PREMIER BUILDERS














“Believe me, we

haven’t given up

the craftsmanship

part of our job!”













“I visited the manufacturing plant in North Carolina,” he says. become “our CNC guy,” Kumph says. “He understands the
“I met the men and women that build the machines and saw the software programs and is always willing to learn more.” They are
pride they take in their work. I saw firsthand how my machine was currently using Cabinet Vision, alpha Cam and KCD Software.
going to be made and how I was to be treated. And I love that it is
made in America by fine craftsmen, similar to my own shop. Slevoski, the shop manager who had encouraged Kumph to bring
the technology on board, was trained on the new machine, too.
“The machine has been a huge game changer,” he adds. “We may “It’s nice to have two people up to speed,” Kumph says.
not use it daily, but it’s made a big impact on what we build and
how much we can produce — time-wise and quality-wise. There’s Premier has six dedicated shop employees, each with a distinct
so much potential.” set of skills and responsibilities. Besides Slevoski and LaFollette,
mentioned above, Mike Gaudette, Bill Botte and Pete Brett do
But as many CMA members know, transitioning to life with a the majority of the fabrication and assembly while Gary Desiletes
CNC doesn’t stop with making the purchase. manages the spray booth and all finishes. The shop guys work

“What I didn’t know out of the gate was exactly what we needed with the field crew for the installations. “I am so lucky to have
to do for set up and training.” Kumph recalls. “Software choices such a talented team,” says Kumph.
were also overwhelming.” It turned out that a recent hiring “We had a site meeting for a very substantial millwork project
decision would be key in getting up and running.
recently, and I brought the whole crew,” he adds. “It’s always
Ken had hired Zach LaFollette, a young man who was getting out good for guys in the shop and the field to evaluate the project
of the military and moving back to the area. “Though he had no together. It’s great to see everyone pulling as a team and bounc-
cabinetmaking experience when he was hired, Zach has done ing ideas off of each other as they walk through the space.”
an amazing job growing and learning,” Kumph says. “He is an
integral part of the cabinet shop now.” Two years in, he has no regrets about incorporating his C.R.
Onsrud machine and CNC technology into Premier’s operations.
And, as it turned out, his new employee was tech-savvy. So
when they purchased the CNC, Premier sent LaFollette to the “Believe me, we haven’t given up the craftsmanship part
manufacturer in North Carolina for training, and he has now of our job!”





16 PROFILES WINTER 2018

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CABINET MAKERS ASSOCIATION 17

FEATURED SHOP: PREMIER BUILDERS







On a sales call the other

day, someone said,

‘You really love this,

don’t you?’ And I do. I
really get excited about

this part of the job —

finding solutions.































































18 PROFILES WINTER 2018

“IT’S STILL FUN”
Ken Kumph is happy that the newer members of the team bring
so much to the table, but he isn’t going anywhere any time soon. Cabinetry Components

All these years after he listened to his gut about picking a career Whether you are refacing or
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“It’s still fun,” he says. “I do the sales for the company, and on a orders of 30 or more 5 piece doors
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finding solutions. I get caught up in the moment when I’m out
looking at these jobs.”

In addition to his older son, Kumph and his wife of 30 years, Lisa,
have a daughter who is a manager in the medical field, and a son
who is in college. He and his wife live close to his office and shop
in Georgetown.

“Through the ups and downs, this business has provided so
much to me and my family,” he says. “I feel so fortunate to have
my family and my friends to work alongside and to be able to
count on each other.”

So if you need a role model who embodies that old saying about
the wisdom of “following your bliss” – not to mention your gut
instincts – Ken Kumph is your guy.
Quality Committed, Timely Delivered,
Environmentally Driven
1-800-665-0623
www.eliaswoodwork.com CABINET MAKERS ASSOCIATION 19




Elias WW 2017 - CMA - Quality Cabinetry Components2
Tuesday, September 12, 2017 9:43:05 AM

20
Anniversar 20 20
YEARS
YEARS
GOING
GOING
th
Anniversar
STRONG
STRONG
Celebrating
Celebrating

1998 2018
1998 2018







HAPPY 20 ANNIVERSARY, CMA!
th


Until 1998, the Cabinet Makers Association had existed only as
a great idea. At a snowy-day meeting in January, that idea became
a reality.

We’re pleased to bring you a special package of 20 Anniversary
th
features, including the story ofthat historic first meeting, where
the foundation was laid for an organization that has connected
cabinet makers across North America for idea-sharing, mentorship
and camaraderie. Included in the package is a visit with CMA
mainstay Leland Thomasset, who takes a look back at his PROfiles
feature in 2014 and catches us up on what has happened with his
business since then.

Finally, we introduce you to Paul Downs, our keynote speaker for
our 20 Anniversary conference in Denver March 1-2. Downs will
th
speak on the “The Struggles of Running a Small Shop,” something
all CMA members can relate to.


We’ve now finalized our conference lineup and included it here;
we’re confident that you’ll find this gathering invaluable.








20 PROFILES WINTER 2018

ELEVATE

20 ANNIVERSARY CONFERENCE AGENDA
th
(We plan to conclude by 4 pm on Friday.)



it all – selection, negotiation, financing, panel discussion will share what others are
moving, set-up, processes, compressed air, doing to develop their future workforce.
power, dust collection, tooling, the learning You’ll take away key tactics you can imple-
curve and all of the surprises that come with ment in your own business.
integrating a CNC machine into your shop.
BUSINESS INFORMATION SESSION :
WEDNESDAY, FEBRUARY 28 BUSINESS INFORMATION SESSION : The Art of Pricing Profitably
Building a Valuable Business This session with Sean Benetin of Mill-work
OPENING RECEPTION Are you thinking about your exit strategy? & More addresses the nuts and bolts of how
Do you know what your business is worth? to make a profit. Many veteran and new
THURSDAY, MARCH 1 Often, shop owners who are ready to get business owners say it was the turning point
out of the business just opt for selling off in finally realizing the profits they hoped
their equipment at auction and leaving it at for when they created their businesses.
OPENING KEYNOTE ADDRESS:
The Struggles of Running a Small Shop that – this presentation will get you thinking Attendees will leave with spreadsheets and
about how to set your woodworking busi- pricing structures that past attendees have
Paul Downs started his business from a ness up for eventual sale and maximizing used as a springboard to profitability.
wish to “just make furniture” in 1986. Since its value. Expert attorney Jim Thomas will
then, Paul has grown his company from a discuss what banks and buyers will be look- PANEL DISCUSSION:
single-man shop to 19 employees – and he’s ing for; how to get it all in order; valuation The Cabinet Industry Supply Chain
never made a kitchen. He will tell you what methods; timelines; real-world expectations — A Look Ahead
factors have led to his success, including and common pitfalls. Retail – how people buy things – is chang-
how to market over the Internet, how he ing, and we need to change our market-
hires, what he pays and how much money PLANT TOURS OF PREMIER EUROCASE ing channels. This lively panel discussion
he takes home. AND TRUSTILE DOORS features cabinet industry suppliers who will
share their vision for the future of the supply
PANEL DISCUSSION: chain. The group will address known issues
The CMA — Glancing Back FRIDAY, MARCH 2 with the current state of the supply chain
and Surging Ahead
BUSINESS INFORMATION SESSION : and share the ways that they are trying to
The “founding fathers” of the CMA will look resolve those issues and keep pace with the
back to that cold, January day in Chicago Technology Tools for changing marketplace.
when the CMA was created. They will share Today’s Woodworker
their initial vision for the CMA and how Mission Bell is a high-end architectural CLOSING KEYNOTE ADDRESS:
well we’ve met their expectations over woodworking company in the heart of From Estimate to Implementation
the years. Finally, they will suggest ways Silicon Valley, where it has access to and – Improved Communications for
we can meet the demands of today and awareness of a wide variety of technology Presenting Fact-Based Materials
tomorrow’s workforce. tools. Christian Zorio will share what tools Learn how to communicate effectively
they are currently using, as well as what they throughout the entire sales process. Henry
CASE STUDY: are researching for future implementation. “Dutch” Hempel will help business owners
Transitioning to CNC gain a better understanding of their cus-
PANEL DISCUSSION:
Chris Dehmer share what he learned when tomers, develop a business and marketing
investing in a CNC, what he wishes he had Practical Solutions for Finding Employees strategy to communicate their unique value,
known and what he'd do differently if he We all are aware that there is a nation-wide and develop the leadership skills needed to
had to do it again. This session will cover challenge in finding skilled workers. This see the job through to completion.

CABINET MAKERS ASSOCIATION 21

20
Anniversar 20 YEARS 20 YEARS 20TH ANNIVERSARY CMA HISTORY LESSON
GOING
GOING
th
STRONG
Anniversar
STRONG
Celebrating
Celebrating
1998 2018
1998 2018
CMA history lesson:


A snowy day outside Chicago








IDEA TO REALITY
That snowy day meeting of the original
To help kick off our 20th Anniversary celebration, we board members on January 9, 1998
asked William Sampson, one of the founders of the CMA, was the official beginning of what is

to share his memories of how the organization came now the CMA.
to be. Enjoy! Mike Langenderfer came in from Ohio;

Jim McDermott from New York; Bob
Buckley from Tennessee; Keith Hill from
This January marks the 20 anniversary Then, a few years later, one of my com- North Carolina, and I flew in from Con-
th
of the official birth of the Cabinet Makers petitors, CabinetMaker magazine, started necticut. Tom Austin from Texas joined
Association, but the organization’s roots to get the ball rolling on the idea of an us by telephone. Langenderfer became
date back even farther than that snowy association. Bruce Plantz, editor of Cabi- the CMA’s first president; McDermott,
January day just outside Chicago. netMaker, suggested the association idea the first vice-president; Buckley, inaugural
in both FDM and CabinetMaker. He also treasurer, and Hill, inaugural secretary.
The tale involves a handful of cabinet posted about it in an online forum and Austin became our first board member
shop owners who had never met before got nearly 100 responses, mostly from at large, and I became the association’s
and a couple of magazine editors who smaller shops. first executive director. CabinetMaker
started out as competitors and quickly magazine was named as the management
became colleagues. At the same time, their management was company for the group.
negotiating to buy my magazine, and
IN THE BEGINNING Bruce invited me to Des Plaines, Illinois, In our two days together, we worked
I originally floated the idea of an to conclude our magazine negotiations out the basics of incorporation, bylaws,
association for small shop professional and help spearhead the launch of the dues and all the trappings that go with a
woodworkers in 1995 in the first issue of association we had both talked about. national association. None of us had any
WoodshopBusiness magazine. I had pre- During our meeting in Des Plaines, we real previous experience with this kind
viously worked as editor of Fine Wood- determined that I would take over as of thing, but we were all enthusiastic
working magazine, and I had launched editor of CabinetMaker (incorporating and hopeful.
this new publication after meeting lots my WoodshopBusiness readership) and
of spectacular woodworkers who were also take the lead in trying to get the new McDermott said at the time he hoped the
struggling because they had no formal cabinet shop association off the ground. association would improve the profes-
business training. But I confess I was sionalism of small shop cabinetmakers.
too busy trying to grow my magazine Bruce invited five shop owners to join us,
to put any serious effort into the and I joined four of them at a face-to-face “There are guys who are not real busi-
association idea. meeting in Chicago. nessmen who compete and take jobs




22 PROFILES WINTER 2018

away from us, and they’re not even really Tom Austin remained active in the CMA
making money,” he said, suggesting the until his untimely death some years later.
association could improve everyone’s None of us had any real
business skills. “Then we can all make previous experience with Jim McDermott eventually served as
more money.” this kind of thing, but we president of the association and later as
its executive director.
LEGACY were all enthusiastic and
Everyone from those early hopeful. Mike Langenderfer shifted his business
days brought a lot of enthusiasm, great from cabinets to countertops, but con-
ideas and loyalty to the CMA. tinues to be an advocate for the value of
small business associations
Bob Buckley was excited as an officer on the board
about providing networking of the International Surface
opportunities. He wanted Fabricators Association.
to create lots of meetings
that included face-to-face After a number of years
roundtable opportunities managing the CMA,
to share ideas. CabinetMaker stepped aside
to allow the organization to
“We’re going to offer mem- grow. Even after I was no
bers of the association the longer executive director,
opportunity to sit and talk I actively supported the
with other cabinetmakers organization at regional
who they don’t compete with tradeshows and with
to help all of us solve prob- education sessions and
lems,” he said at the time. publicity through my current
Keith Hill echoed Buckley’s emphasis role as editor of FDMC.
Long after serving out his term as trea- on networking and sharing information
surer, Buckley has remained active in between non-competing shops. He also Today, I applaud how the association has
the organization. He eventually closed wanted to spearhead an active online grown and am frankly amazed at what
his shop and retired from cabinetmaking, forum, and he trumpeted CMA events at became of an idea hatched by a couple
but he couldn’t stay away. He has re- trade shows and regional get-togethers. of editors and five shop owners.
cently returned to the industry, helping While he has left the industry, he still
Cabinotech develop its new line of maintains contact with many of his Happy anniversary, CMA!
frameless cabinetry. CMA colleagues. — William Sampson




CABINET MAKERS ASSOCIATION 23

20
Anniversar 20 YEARS 20 YEARS 20TH ANNIVERSARY THE VERY VERSATILE WOODWORKER
GOING
GOING
th
STRONG
Anniversar
STRONG
Celebrating
Celebrating
1998 2018
1998 2018

The very versatile woodworker










In addition to running his business, Downs writes about running
a business. He began his writing career via The New York Times’
In March, CMA members are set “You’re The Boss” blog, and is the author of Boss Life: Surviving

to gather for our 20th Anniversary My Own Small Business, published in 2015 by Blue Rider Press.
He currently blogs on forbes.com.
Conference in Denver, and we’re
excited that the multi-talented Paul THE VERY PICKY CUSTOMER
When we asked Downs about the writing side of his work, he
Downs will be our keynote speaker. shared one of his favorite posts written for “You’re the Boss.”
To give you a taste of Downs’ perspective on running a small,
In anticipation of his keynote craftsmanship-f0cused business and his talent at extracting les-

appearance, we’re happy to introduce sons (and great discussions) from his experiences on the job, we
him in the pages of the Winter issue. thought we’d share a bit of the story he tells in “The Very Picky
Customer” and the follow-up post.

To set the scene: A woman called Downs’ shop one day with
pointed questions and an air of challenge in her voice. After
While Paul Downs has only one line on his résumé, he has a
wide variety of skills gained in the 30 years he has been running asking to speak to Downs specifically, she told him about her
his business. After getting an engineering degree from the research on the work of one of his competitors, as he recounted
University of Pennsylvania, he began making custom furniture in in his post:
1986 in a small shop in Philadelphia. These days, his Bridgeport, “I went to visit their factory,” she continued, “and I was very
PA-based company, Paul Downs Custom Conference Tables, disappointed with their work. Very, very disappointed. Is
works with clients ranging from individuals and small businesses your work good?”
to Fortune 500 companies, all branches of the military and
foreign governments. Now, that’s kind of a rude question. When you walk into a
restaurant, do you ask the hostess, “Does your food taste
The company specializes in large conference tables and creden-
zas, mostly for commercial clients, but Downs and his staff take good or is it going to make me vomit?”
on a few residential jobs every year, too. What could I possibly say except, “Yes, I believe our work is

“We grew from me and some cheap tools to 19 highly skilled as good as any of my competitors.” Which, as far as I have
craftspeople, an array of the most modern computer-controlled seen, is true. I get out in the world now and then and look at
equipment, and a 33,000-square-foot shop,” Downs writes in a other people’s products. What I see is consonant with my
letter on his website. “But some things never change: the best own experience of running a factory. In the world of custom
furniture is made one piece at a time with skilled hands and love fabrication, people get what they pay for, with the occasion-
of the craft.” al deviation from the norm, for better and for worse.



24 PROFILES WINTER 2018

Difficult people often deliver information

that you would rather not receive, but it
doesn’t mean that they should be ignored.





brow furrowed, and said to me, “Oh, I don’t like this.
What happened here?” I imagine that everyone has
experienced a version of this moment. I was trapped.
No matter what I said, it was going to sound bad,
because the real explanation was that the work simply
AIMING TO PLEASE wasn’t perfect, that it was hard to do and we had come
Downs soldiered on with his unusually combative caller. After close, but we hadn’t nailed it.
he fielded a number of technical questions that the woman Furthermore, we weren’t going to do it over because we
asked in what he considered to be a distrustful tone, Downs couldn’t guarantee that it would be any better the next
decided to invite her to come to his shop for a tour. While time (leaving aside that we didn’t have time and that it
she didn’t agree right away, he got an email two hours later would cost quite a lot of money). I directed her attention
suggesting a day for her visit. to all of the parts of the table that were, in fact, perfect,
She showed up with her company’s CFO, and Downs gave and I guess she decided that it would have to do, because
her the shop tour, which took about an hour and covered the we then proceeded to move on to the specifics of her
company’s process in detail, including the types of wood used project, and when she left I was under the impression
and the shop’s major equipment pieces. It was at the end of that we had passed the test. Squeaked through, maybe,
her visit that Downs experienced the conundrum that led him but we made it.
to write the column. Downs took this single, striking encounter and used it as a

They finished the tour with a stop in the photography area, learning experience for himself, his team and the readers of
where a completed table was waiting to be documented his NYT column.
before being shipped out to its new home. The complex “I had the weekend to mull over this experience,” he told his
design featured an oval top with solid maple edge, plain readers. “I was, frankly, spooked that a client had anything
maple top and an oval curly maple center panel. other than raves for our work. We have had almost no

“The plain maple was set at an angle across the top to form negative feedback regarding our craftsmanship from our
a giant X-pattern,” Downs explained in the post. “The grain clients for the last couple of years, while we regularly get
continued across the dataport lids.” These complex features emails saying how much better the work is than the client
were not easy to execute, and there was one small issue he had expected.”
had noted: But of course, things sometimes do go wrong, and he

There was a very slight misalignment between the oval decided to share the story of the Very Picky Customer at his
center panel and the adjacent maple panel. It was less Monday staff meeting. He suggested that they go and see
than 1/64th of an inch, but you could feel it if you ran the table, and he told his employees the story as they stood
your hand over it. It wasn’t bad, but it wasn’t perfect. I around it.
had no qualms about shipping this table, as it was within Several important pieces of information came out of the
the bounds of what I consider acceptable, although meeting, as he described in his post:
closer to the edge than I like to be.
• “It turned out that it was the shape of the center panel
Of course, our very picky client found the flaw that had caused the problem. The pointy oval didn’t allow
immediately. She ran her hands over it repeatedly, the guides on our machines to function with their usual



CABINET MAKERS ASSOCIATION 25

20
Anniversar 20 YEARS 20 YEARS 20TH ANNIVERSARY THE VERY VERSATILE WOODWORKER
GOING
GOING
th
STRONG
Anniversar
STRONG
Celebrating
Celebrating
1998 2018
1998 2018




























Most people fell into one of two camps.
Camp 1: The customer was bad news and he shouldn’t do
In the end, the lesson learned was: don’t business with her.
sell tables with pointy oval centers. If a Camp 2: The table had a flaw, her expectations are “entirely

client doesn’t ask for it, and isn’t paying for reasonable, and you made a mistake trying to pass it off
it, and it might cause trouble, don’t do it. to her.”

Both of the reactions were valid, he wrote in a follow-up column,
and they weren’t mutually exclusive. “Difficult people often deliv-
er information that you would rather not receive, but it doesn’t
accuracy. Is there a better way to build that design next time? mean that they should be ignored,” he wrote.
No, it’s just a difficult detail, and there’s no better way to do it As for the Very Picky Customer, while Downs took issue with the
than we had tried the first time.”
attitude she had brought to their exchanges, he gave her high
• With that question answered, they turned to the sales marks in other respects. “She did one thing perfectly: she let her
department. “Why was the table designed that way? Did the standards be known from the beginning,” he wrote. “She was
client ask for it? Not really, it turned out: the salesman just entirely honest about her expectations and crystal clear about
thought it looked cool. Did we get extra money for all of that where she thought we had fallen down.”
extra coolness? No, but we did get the sale. Which beats not
having any work to do at all.”
Join us in Denver in March
• “In the end, the lesson learned was: don’t sell tables with
pointy oval centers. If a client doesn’t ask for it, and isn’t Hear more of Paul Downs’ take on
paying for it, and it might cause trouble, don’t do it.” running a small business.

THE PUBLIC WEIGHS IN YOU CAN REGISTER NOW AT
For Downs, the discussion continued after his post was www.cabinetmakers.org/denver
published, and the comments rolled in.



26 PROFILES WINTER 2018

The mystery



of making stuff






In his follow-up post, “Further Thoughts on the Very Picky
Customer,” Paul Downs also reflected on the perceptions
that those in the business have to combat, and we thought
his comments would resonate with CMA members:

… Many people don’t realize how difficult it is to build
physical objects. Making stuff used to be far more furniture was made entirely of solid wood and used
familiar. Almost everything a Colonial farmer owned was traditional joinery throughout. When we started making
either homemade or made by someone close by. These big tables, we had to change the way we made things
kinds of objects have a simplicity that we enjoy, and the because the market demanded a different product than
processes that produce them are easy to understand, those techniques and materials could provide. Today,
and, with some effort, duplicate ourselves. But there is in a business environment, the tables need to look
another class of objects that are ubiquitous in our lives polished and refined in order to fit in with tech-heavy
that cannot be made at home. These products require interiors. This meant more machine work, less hand
sophisticated systems of machines and highly refined work. Aspects of the project that used to be irrelevant,
materials, and draw on global supply chains that no like fabrication speed and ease of shipment, became
one person could master. Obvious examples are our paramount.
cars, airplanes, and everything electronic: computers, Now, the things we make require a combination of
phones, cameras — even mundane objects like the plas- extremely sophisticated design and manufacturing
tic bottle that holds your soda or water. along with highly skilled hand work. I have had to design

a work flow, from initial phone call to delivery, that
So many of the things we hold and use are designed
and built to standards that are unachievable by human solves a long list of problems aside from how to get
hands. And their existence alters our perception of the the top to sit perfectly flat. Some of these solutions are
things that are still handmade. Commonplace variations mutually exclusive, and the need to deliver our products
now look like defects. If you go to a museum and take at a competitive price means that oversolving one can
a careful look at the furniture there, you will see that shortchange another. A lot of the value we deliver to
what you take for straight lines and flat surfaces are our clients is in the space between the edge of the table
actually not straight or flat at all. The tools, materials, and the wall. Getting that distance right is as important
and techniques that gave birth to those things don’t as making the top perfectly flat.
allow for perfect geometry. Now go to your local store The challenge, of course, is to complete the list before
and look at a stack of plastic deck chairs, the cheap ones you run out of money. Clients have budgets and
that nest on each other. You will see complex curves expectations, and it is the job of the manufacturer to
and near-perfect geometric shapes, with no evidence balance the two. Sometimes that means educating
whatsoever that humans made them. clients as to why their expectations are unrealistic.

My own business, making huge conference tables, spans Quoted from the blog post “Further Thoughts on the Very
this divide. In the last century, I was making things that Picky Customer,” by Paul Downs, published in The New York
a good craftsman could make in a home workshop. Our Times on August 5, 2011


CABINET MAKERS ASSOCIATION 27

20
Anniversar 20 YEARS 20 YEARS 20TH ANNIVERSARY NOW AND THEN
GOING
GOING
th
Anniversar
STRONG
STRONG
Celebrating
Celebrating
1998 2018
1998 2018



Now and then







20 -Anniversary interviews with CMA members
th
profiled in the magazine in years past







We were just starting to look at the idea
In each issue of 2018, we’ll mark our 20th anniversary of introducing our own line of closet sys-
by checking back in with members whose shops have tems and storage solutions, and in 2015,
we officially launched our new endeavor
been featured (or you might say, PROfiled?) in the as Pawling Closet Company. The objective
magazine. was to increase our cash flow with quick-
er, smaller jobs to fill in the idle time for

First up is Leland Thomasset – Thomasset and his both our CNC machine and our installers.
shop Taghkanic Woodworking in upstate New York This move turned out to be very
were featured in the Summer issue of 2014. profitable for the company. Not too
far down the road, we needed to add
a person to help with sales, drafting
and project management, and we hired
lined up. We were doing mostly luxury Nicollete McGinley.
residential work with a small amount of
commercial work mixed in. We also started doing a couple of spring
home shows, which turned out to be
We were also providing CNC machining very successful, and began promoting
services to other companies, and this Pawling Closet Company on Houzz. These
was proving to be our most profitable marketing efforts helped us produce
work. Our custom cabinetry arm of more than $100k in revenue the first year,
the business provided a significant and we remained very busy through the
contribution to the bottom line, but rest of 2015.
was not the large net profit percentage
winner. In 2014, a full 50 percent of our From late 2015 through most of 2016, we
work came from my business partner’s had several nice-size cabinet jobs, which
In 2014, we were just getting back in the construction company; I was grateful, included several closets systems, laundry
groove after the Great Recession of 2008. but I was trying to increase what we had rooms and garage systems to help round
We were hiring and had plenty of work coming in beyond that work. things out.




28 PROFILES WINTER 2018

I gained the ability to truly read my
financial statements and understand how
The Cabinet Makers Association has directly contribut- to use them to forecast our growth –

ed to both my company’s growth and my own personal using a couple of financial models as well
growth as a business owner and CEO. as dashboards with meaningful metrics to
check my plan against.
— Leland Thomasset So, what has changed? In the first quarter

of 2017, we began to change our focus
from doing single homes to installing
our closet and storage systems in luxury
MOVING FORWARD into six months and was a great
In fall 2016, I was accepted into the opportunity for my business. multifamily units and small boutique
Goldman Sachs 10000 Small Business hotels. Our first project was a 40-unit
program, which several other CMA During this period, the shop remained condo, where we were machining kitchens
members have also taken part in. It is steady as I dove into the program, where and vanities all using the Lockdowel
basically the Babson College Graduate I learned so much, including how to system; this job was a collaboration with
Entrepreneurship program condensed develop an idea into an opportunity. Bella IMC, which took care of the majority




CABINET MAKERS ASSOCIATION 29

20
Anniversar 20 YEARS 20 YEARS 20TH ANNIVERSARY NOW AND THEN
GOING
GOING
th
Anniversar
STRONG
STRONG
Celebrating
Celebrating
1998 2018
1998 2018






























of the Lockdowel, as we do not have the the avenues to grow my business; through
specialized machine in our shop yet. the CMA, I’ve been able to network with
The CMA has been an other member shops on jobs that my
The transition to Lockdowel has had the shop alone would not have been able
biggest impact on our business, allowing invaluable source of to do on its own. The CMA has also
our cabinet assembly to become a education. been an invaluable source of education,
standardized process. We are no longer introducing me to programs such as the
using the traditional assembly methods – Goldman Sachs 10000 (by the way, if you
blind dado, Rafix for closets, and Lamello, We’re just wrapping up a hotel with 132 get accepted into the national program,
to name a few. closets and 200 bath room vanities, 100 percent of the costs are covered,
and it has gone well with only a few including travel and lodging).
We did end up flipping our business on its
head for a few months during the change. hiccups. Moving forward, we will continue The CMA networking events alone
I knew some employees would not buy our brand growth for Pawling Closet are worth the price of membership.
into the new assembly process, and they Company and hone in on the customers During one event this fall, two fellow
left or were let go. At one point, the shop we want to engage with for our luxury members spent a weekend at my shop,
staff was down to myself and Nicolette custom cabinetry. both learning from me and giving me
doing everything from machining to A TALENTED AND GENEROUS invaluable ideas and contributions.
finishing and installing, which punched a COMMUNITY
bit of a hole in our schedule and revenues The Cabinet Makers Association If you have a cabinet shop of any size,
for the third quarter. has directly contributed to both my and you want to be actively involved
company’s growth and my own personal in learning more about the business of
Things are settling down now, and we growth as a business owner and CEO. running a cabinet shop, as well as giving
have hired back some of the people who back to a community of talented and
left; we don’t need as many employees Without the relationships formed in the generous cabinet makers, then the CMA
now, and our net is in much better shape. organization, I would never have found is your best resource.




30 PROFILES WINTER 2018

A GREAT JOINING SYSTEM
JUST GOT BETTER!










MU-3PD Bench-top Routing Machine










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CABINET MAKERS ASSOCIATION 31

THE FALL "ROAD SHOW"
















THE FALL







Road Show















A TASTE OF LONG ISLAND AND THE BIG APPLE
Our two-day regional event in New York October 5-6 was
The CMA has been hosting packed with great site tours and networking opportunities.
regional events since 1998 We began Day 1 with a stop at Premium Woodworking.

as a means of connecting Premium is a small operation with three to four employees
similar-sized shops around (based on the season and workloads); it does commercial work

North America to share but is considering expanding into residential work. We toured
its new building, bought a year ago, and enjoyed hearing the
best practices and business story of owner Neil Persaud.
acumen. Although they A native of Guyana, Persaud originally studied mechanical

are dubbed “regional," engineering in school and then went to work for Lear. He hated
these events typically draw it, so he went back to school for another degree so he could

attendees from across the change gears and get into woodworking. Persaud worked
in another woodworking shop as a project manager before
country as well as Canada. starting his own business; he told us that he’s very happy with
his decision and loves coming in every day because it doesn’t
This fall, events brought feel like work.

CMA members to both New We also visited Roberts Plywood, a family business with an
York and Pennsylvania. amazing inventory of exotic hardwoods. Owner Norm Roberts
told us “this business is about relationships,” and we couldn’t
agree more.






32 PROFILES WINTER 2018

Next up was Ciuffo Cabinetry,
a company that does high-end
residential work. A few interesting
takeaways: The company guaran-
tees finish for “life,” has multiple
CNC machines so they can keep
working if one goes down, and
everything is on wheels.
Gary Ciuffo talked a lot about pro-
viding pricing estimates up front
and getting a 10 percent deposit
before doing any design work.

INTO THE CITY
On Day 2, we headed into the Big
Apple to take in two New York
showrooms.

First stop was transFORM’s
7,000-square-foot showroom in
Manhattan, an impressive space
filled with vignettes that show how
a finished transFORM project will
look and feel. Since they special-
ize in closets and custom storage
throughout the home, their show-
room featured a little bit of every-
thing they offer. One of the owners,
Andreas Messis, graciously gave us
a personal tour of the space.

We finished up the New York
event at Hafele America’s new
showroom for their Oktoberfest
gathering. The hardware
distributor recently opened a new
New York City showroom location
featuring the latest in LED lighting,
kitchen organization, architectural
sliding, functional hardware and
much more. The Oktoberfest
was extremely well-attended and
featured prize giveaways along with
German food and beverages.






CABINET MAKERS ASSOCIATION 33

THE FALL "ROAD SHOW"


































































LEAN IN LANCASTER
A couple of weeks after the New York Kitchenview Custom Cabinets — "We embrace Lean principles in our
event, the CMA held a one-day regional as well as access to the Wood Pro operations and management to give
event on Oct. 18 in Lancaster, PA, tying Expo show. our clients the best value we can
the event in with the Wood Pro Expo and place in high regard the value
taking place Oct. 19-20 in Lancaster. Everyone enjoyed the first stop at of each person we encounter," the
Lancaster Cabinet Co., which creates company told Woodworking Network
The CMA event package included high-end custom cabinetry; the in an article about the CMA event.
tours of three CMA member shops company uses an elaborate finishing
— Lancaster Cabinet Company, technique and does a lot of intricate At Keystone Wood Specialties,
Keystone Wood Specialties and work without CNC equipment. CMA members toured an impressive




34 PROFILES WINTER 2018

production facility for doors and
drawer boxes and learned about
some of the company’s manu-
facturing techniques. The group
also enjoyed a nice lunch, which
Keystone provided for the tour
attendees and their employees.

The last stop was Kitchenview
Custom Cabinets, an Amish family
business that operates all of
its equipment using hydraulics;
electricity is produced with a
diesel engine and solar panels.
Kitchenview is also undergoing a
Lean transition.

Wood Pro Expo began the next
morning with a keynote by Will
Sampson (one of the founders
of the CMA; see his article about
CMA history in this issue); after
the keynote, participating CMA
members had a chance to explore
the offerings on the show floor.










































CABINET MAKERS ASSOCIATION 35

CMA MEMBERS

57TH STREET BOOKCASE CHICAGO IL HTTP://WWW.57THSTREETBOOKCASES.COM
A & I DEVELOPMENT SAINT THOMAS VI HTTP://WWW.AIDEVELOPMENTVI.COM/
A WARD DESIGN WINTER HAVEN FL HTTP://WWW.AWARDDESIGN.NET CENTURY CLUB
ALPINE CUSTOM HOMES GREAT FALLS MT HTTP://WWW.ALPINECUSTOMHOMES.NET/
AMBERLEAF CABINETRY CHICAGO IL HTTP://AMBERLEAFCABINETRY.COM/ CENTURY CLUB
AMERICAN YACHT RESTORATION / AMERICAN CABINETRY
AND INTERIORS RIVIERA BEACH FL HTTP://WWW.AMERICANYACHTRESTORATION.COM
ANCHOR AND CANVAS SOLUTIONS INC. BROOKLYN NY HTTP://WWW.ANCHORANDCANVAS.COM
ANCOM CUSTOM CABINETS AYER MA HTTP://WWW.ANCOMCABINETS.COM
ANLIKER CUSTOM WOOD FORREST IL HTTP://WWW.ANLIKERCUSTOMWOOD.COM/
AZURE CABINETS NASHVILLE TN HTTP://WWW.AZURECABINETS.COM/
BAYNHAM CUSTOM CABINETS SHELBURNE VT HTTP://BAYNHAMWOOD.COM/
BEACON CABINETRY DUMONT NJ HTTP://WWW.BEACONCABINETRY.COM
BEACON CUSTOM WOODWORK / ATLANTA CLOSET ATLANTA GA HTTP://BEACONCUSTOMWOODWORK.COM
& STORAGE SOLUTIONS
BICKEL VENTURES (DBA SHADE TREE FABRICATION) FRISCO TX HTTP://WWW.SHADETREEFABRICATION.COM
BILL WATTERS OAKLAND NJ
BLOOMFIELD ORIGINALS LLC NASHVILLE TN HTTPS://WWW.BLOOMFIELDORIGINALSLLC.COM/
BOB GOEB CUSTOM CABINET WILTON CA HTTP://WWW.BOBGOEBCUSTOMCABINETS.COM/
BRAD'S WOODSHOP KANARRAVILLE UT LIFETIME
BURGER BOAT COMPANY MANITOWOC WI HTTP://BURGERBOAT.COM/
C & C CUSTOM BUILDERS GREEN BAY WI HTTP://CANDCCUSTOMBUILDERS.COM/
C-V CUSTOM COUNTER TOPS & CABINETS INC. BLUE ISLAND IL HTTP://WWW.CVCUSTOM.COM
CABFAB RONKS PA HTTP://WWW.CABFAB.COM
CABINET CONCEPTS BY DESIGN SPRINGFIELD MO HTTP://CABINETCONCEPTSBYDESIGN.COM/
CABINET DESIGNS GALLATIN MO HTTP://WWW.CABDES.COM/
CABINET ONE INC. CLARKSTON MI HTTP://CABINETONEINC.COM/
CABINETCRAFT ATLANTA GA HTTP://WWW.CABINETCRAFT.NET
CABINETRY BY DESIGN / CIUFFO CABINETRY DEER PARK NY HTTP://WWW.CABINETRYBYDESIGN.BIZ
CABINETS BY TUBBS HILTON HEAD ISLAND SC HTTPS://WWW.FACEBOOK.COM/TUBBSINC/
CARASEL CABINETS KINGSPORT TN
CARPENTER'S FINE WOODWORKING VISTA CA HTTP://WWW.4CARPENTER.COM
CARRIAGE HILL CABINET CO. FREDERICK MD HTTP://WWW.CARRIAGEHILLCABINETS.COM/
CASE BY CASE CABINETS NORWOOD MA HTTP://WWW.CASEBYCASECABINETS.COM/ CENTURY CLUB
CASTLEMAN CARPENTRY BERRYVILLE VA HTTPS://CASTLEMANCARPENTRY.COM/ CENTURY CLUB
CEDAR RIVER CABINETRY BISMARCK ND HTTP://CEDARRIVERCABINETRY.COM
CENTORBI CABINETRY ST. CHARLES MO HTTP://WWW.CENTORBI.COM
CHANDLER CABINETS PILOT POINT TX HTTP://CHANDLERCABINETS.NET/
CHISHOLM TRAIL CARPENTRY WAUKOMIS OK HTTP://WWW.SPENCERSCABINETS.COM/
CHOICE REMODELING SERVICE SYKESVILLE MD
CHRIS KOVACS DESIGNS GROTON MA HTTP://WWW.CHRISKOVACSDESIGNS.COM/
CHW CABINETRY LEXINGTON SC HTTP://WWW.CHWCABINETRY.COM/
CK VALENTI DESIGNS CHANDLER AZ HTTP://WWW.CKVALENTIDESIGNS.COM
CLANCY WOODWORKING SHERMAN CT HTTP://WWW.CLANCYWOODWORKING.COM/
CLARK'S WOOD SHOP MACON IL HTTPS://WWW.FACEBOOK.COM/CLARKS-WOOD-
SHOP-597924273741808/
CLASSIC WOODWORKS SABETHA KS
COASTLINE WOODWORKING COUPEVILLE WA
COBRA CABINETRY CORP BRONX NY HTTP://WWW.COBRACC.COM CENTURY CLUB
COLLIER WOODWORKING ROSEBURG OR HTTP://WWW.COLLIERWOODWORKS.COM
CONESTOGA VALLEY CUSTOM KITCHENS NARVON PA HTTP://WWW.CVCK.COM
COUNTERPOINT CABINETRY WILMETTE IL HTTP://COUNTERPOINTCABINETRY.COM/
COUNTRY CABINETS NORTHFIELD MN HTTP://WWW.COUNTRYCABINETS.COM
COVENANT MILLWORK LOUISVILLE GA HTTP://WWW.COVENANTMILLWORK.COM/
CRAIG BLEND JARRETTSVILLE MD
CREATIVE CABINETRY PLUS CRESTWOOD KY HTTPS://WWW.FACEBOOK.COM/CREATIVE-CABINETRY-PLUS-
LLC-207037569341809/
CREATIVE WOODWORKING ILIFF CO HTTP://WWW.CWW-CUSTOMCABINETS.COM LIFETIME
CRISTOFIR BRADLEY CABINETRY MEMPHIS TN HTTP://WWW.CRISTOFIRBRADLEYCABINETRY.COM
CROW WING CABINETS, INC. BRAINERD MN HTTP://WWW.CROWWINGCABINETS.COM
CURTIS CABINETRY GEORGETOWN MA HTTP://WWW.CURTISCABINETRY.COM CENTURY CLUB
CUSTOM CABINETS BY LAWRENCE CONSTRUCTION KANSAS CITY KS HTTP://WWW.CUSTOMCABINETSBYLAWRENCE.COM/
CUSTOM CREATIONS NICHOLASVILLE KY HTTP://CUSTOMCREATIONSINC.NET/
CUSTOM CREATIVE FURNITURE LAWRENCEVILLE GA HTTP://CABINETSBYTOM.COM/ CENTURY CLUB
DANZO GROUP BALDWIN PARK CA HTTP://WWW.DANZOGROUP.COM
DARK HORSE WOODWORKS ATLANTA GA HTTP://DARKHORSEWOODWORKS.COM/DH1/ CENTURY CLUB
36 PROFILES WINTER 2018

CMA MEMBERS

DESIGN WOODWORKING LAWRENCE MA
DIBBLEVILLE WOODWORKS LLC FENTON MI HTTP://WWW.DIBBLEVILLEWOODWORKS.COM
DK CABINETS ACTON CA HTTP://WWW.DKCABINETS.NET
DOUGLAS CABINET CO. INC. RUSTON LA HTTP://WWW.DOUGLASCABINETS.COM
ELEGANT INTERIORS COMMACK NY HONORARY
EVERETT CUSTOM WOODWORKING HOPKINTON MA HTTP://WWW.EVERETTCUSTOMWOOD.COM
EXCLUSIVE WOODWORKING WAUKEGAN IL HTTP://WWW.EXWOOD.NET LIFETIME
FAIRLY FINE DESIGN SOLON OH HTTP://WWW.FAIRLYFINE.COM
FEUCHT'S CUSTOM CABINETS LARCHWOOD IA HTTP://WWW.FEUCHTSCABINETS.COM/
FIDELIS WOODWORKS FALLBROOK CA HTTP://WWW.FIDELISWOOD.COM
FINE BASS FINISHES LLC PIERRE SD HTTP://WWW.FINEBASSFINISHES.COM
FINE WOOD DESIGN NORTH RIDGEVILLE OH HTTP://WWW.FINEWOODDESIGNINC.COM CENTURY CLUB
FOOTHILL CABINETWORKS VISTA CA HTTP://FOOTHILLCABINETWORKS.COM/
FOX WOODWORKING KIMBERTON PA HTTP://WWW.FOXWOODWORKING.COM/ CENTURY CLUB
GARDNER INTERIORS SALISBURY NC HTTP://WWW.GARDNERINTERIORS.COM
GASTON & WYATT LLC CHARLOTTESVILLE VA HTTP://WWW.GASTONWYATT.COM
GLENN POPE WOODWORKING INC. CALISTOGA CA HTTP://GPWOODWORKINGINC.COM/
GREEN POINT CONCEPTS HILLSBOROUGH NJ HTTP://WWW.GREENPOINTCONCEPTS.COM
TOWNSHIP
GREGORY PAOLINI DESIGN LLC CANTON NC HTTP://WWW.GPDWOODSHOP.COM
HALLS EDGE INC STAMFORD CT HTTP://WWW.HALLSEDGE.COM
HIS CABINETRY LLC CLUTIER IA HTTP://WWW.HISCABINETRYLLC.COM
HOFFMANN CUSTOM DESIGNS MUNDELEIN IL HTTP://WWW.HCDCABINETS.COM
HOMEPROS BEULAH ND HTTPS://THEHOME.PRO/
HUB CUSTOM WOODWORK INC POMPANO BEACH FL HTTP://WWW.HUBWOODWORKS.COM
HWC CUSTOM CABINETRY NORTH CHARLESTON SC HTTP://WWW.HWCCUSTOMCABINETRY.COM/
IDEAL DRAWER BOX INC HUNTINGTON BEACH CA HTTP://WWW.IDEALDRAWERS.COM/ CENTURY CLUB
IMAGE BUILDERS ST JOHN VI
INTERIOR WOOD SYSTEMS COTATI CA CENTURY CLUB
IPSWICH CABINETRY INC IPSWICH MA HTTP://WWW.IPSWICHCABINETRY.COM
IRA'S CUSTOM CABINETS, INC. KINDRED ND HTTP://IRASCABINETS.COM/
IRWIN'S FURNITURE RESTORATION PHOENIX AZ HTTP://WWW.IRWINFURNITURE.COM
IVC CABINET ANAHEIM CA HTTP://WWW.IVCCABINET.COM
J & L TRIMWORKS MORRISON CO
JOHN C HAMMANN CONTRACTOR WILLIAMSTOWN MA
JOHN GILLIS CABINETRY TUPPER LAKE NY HTTP://WWW.ADIRONDACKCABINETMAKER.COM
KEITH D. HILL APEX NC LIFETIME
KEITH SMITH BUILDERS GREER SC HTTP://WWW.KEITHSMITHBUILDERS.COM CENTURY CLUB
KEL'S CUSTOM CABINETS WATERTOWN MN HTTP://WWW.KELSCUSTOMCABINETS.COM/
KITCHENVIEW CUSTOM CABINETS LLC PARADISE PA
KMA CARPENTRY LLC/KMA STORAGE SOLUTIONS WEST FARGO ND
KOMPONENTS LAMINATED PRODUCTS, INC. OCONOMOWOC WI HTTP://WWW.KOMPONENTS.COM
LANCASTER CABINET COMPANY LEOLA PA HTTP://WWW.LANCASTERCABINETCOMPANY.COM CENTURY CLUB
LETENDRE CUSTOM WOODWORKS HOBE SOUND FL HTTP://WWW.LETENDREWOODWORKS.COM
LONE PINE CABINETS WEST JORDAN UT HTTP://LONEPINECABINET.COM/
LUKACH INTERIORS CLIFTON NJ HTTP://LUKACHINTERIORS.COM/
MACLEOD AND SONS LLC GREER SC
MAPLE RIVER WOODWORKS COWARD SC HTTP://MAPLERIVERWOODWORKS.COM/PROSITE/ LIFETIME
MAPLE TREE CABINETMAKERS CHESTER CT HTTP://WWW.MAPLETREECABINETS.COM
MARZILLI CONSTRUCTION, DBA DILEGNO CABINETRY HAMMONTON NJ HTTP://WWW.DILEGNOCABINETRY.COM
MAWULI WOODWORKING OAKLAND CA
METRO KITCHENS KLEINBURG ON HTTPS://WWW.METROKITCHENS.CA/
MEYER CUSTOM WOODWORKING DUBOIS IN HTTP://WWW.MEYERCUSTOMWOODWORKING.COM/
MI-KIN CREATIONS CANTON GA HTTP://WWW.MI-KINCREATIONS.COM/ CENTURY CLUB
MIDDLE BRANCH WOODWORKING OLD FORGE NY HTTP://WWW.MIDDLEBRANCHWOODWORKING.COM/
MILLER WOODWORKS WASILLA AK
MILLWORK & MORE BERNARDSVILLE NJ HTTP://WWW.MILLWORKANDMORE.COM LIFETIME
MINT HILL CABINET SHOP MONROE NC HTTP://WWW.MINTHILLCABINETS.COM
MODERN DESIGNS INC AKRON OH HTTP://WWW.MODERNDESIGNSINC.COM
MODERN STORE EQUIPMENT BURLINGTON NJ HTTPS://WWW.MODERNSTOREEQUIPMENT.COM/
MTB ARTISANS WILMINGTON DE HTTP://WWW.MTBARTISANS.COM/ CENTURY CLUB
NELSON CABINETS INC LONG BEACH CA HTTP://WWW.NELSONSCABINETS.COM
NEWWOODWORKS SHORTSVILLE NY HTTP://WWW.NEWWOODWORKS.COM
NEWYORKHANDMADE LLC MT TREMPER NY HTTP://WWW.NEWYORKHANDMADE.COM
CABINET MAKERS ASSOCIATION 37

CMA MEMBERS

NIGHTENGALE CABINETS LELAND MS HTTP://WWW.NIGHTENGALECABINETS.COM/ CENTURY CLUB
NOLAN STRADLING CONTRACTING MARICOPA AZ HTTP://NOLANSTRADLINGCONTRACTING.COM/
NORTHLAND WOODWORKS BLAINE MN HTTP://WWW.NORTHLANDWOODWORKSINC.COM/ LIFETIME
NORTHSHORE CUSTOM WOODWORKING IPSWICH MA HTTP://CURRANCONSTRUCTION.NET/NORTHSHORE-CUSTOM-
WOODWORKING/
NORTHWEST CRAFTERS TUALATIN OR HTTP://NWCRAFTERS.NET
NOW.BUILD INC. SAN FRANCISCO CA HTTP://NOW.BUILD
OAK MOUNTAIN CUSTOM WOODWORK GREAT MEADOWS NJ HTTP://WWW.OAKMTN.NET
OGB ARCHITECTURAL MILLWORK ALBUQUERQUE NM HTTP://WWW.OGB-AM.COM CENTURY CLUB
OLDE SARATOGA MILLWORK SOUTH GLENS FALLS NY HTTP://WWW.OLDESARATOGAMILLWORK.COM/
OSBORNS MILL FARMINGDALE NJ HTTP://WWW.OSBORNSMILL.COM/
PARIS FURNISHINGS, INC. COCONUT CREEK FL HTTP://WWW.PARISFURNISHINGS.NET
PARKS CUSTOM CABINETS CHELSEA OK
PARTS CUTTER CNC DANBURY CT HTTP://WWW.PARTSCUTTERCNC.COM/
PATZER WOODWORKING MITCHELL SD HTTP://WWW.PATZERWOODWORKING.COM CENTURY CLUB
PAUL DOWNS CABINETMAKERS BRIDGEPORT PA HTTP://WWW.PAULDOWNS.COM
PEARCY CABINETRY APOPKA FL HTTP://WWW.PEARCYCABINETRY.COM CENTURY CLUB
PHOENIX WOODWORKING CORP. WOODSTOCK IL HTTP://WWW.PHOENIXWOODWORKING.COM/
PLYMOUTH CUSTOM CLOSETS (FKA COASTLINE CABINETRY) PLYMPTON MA HTTP://WWW.COASTLINECABINETRY.COM
PREMIER BUILDERS GEORGETOWN MA HTTP://WWW.PREMIERBUILDERSINC.NET
PREMIER WOODWORKING BRICK NJ HTTPS://PREMIERWOODWORKINGUSA.COM/
PREMIUM WOODWORKING WEST BABYLON NY HTTP://WWW.PREMIUM-WOODWORKING.COM
PRIEBE'S CREATIVE WOODWORKING BENTON HARBOR MI HTTP://WWW.PRIEBESWOODWORKING.COM/
PROCTER CUSTOM WOODWORKING MISSOURI CITY TX HTTP://WWW.PROCTERWOODWORKING.COM/
PROGRESSIVE WOOD WORKS RYE NY HTTP://WWW.PROGRESSIVEWOODWORKS.COM
PROWOOD BROOKLYN NY HTTP://WWW.CABINETMAKERNYC.COM/
RAMSEY CABINETS INC. AMHERST VA HTTP://WWW.RAMSEYCABINETS.COM CENTURY CLUB
REGIER CUSTOM WOODWORKING CHADRON NE HTTP://WWW.WARMTHOFWOOD.COM
RENAISSANCE WOODWORKS, INC. KEYMAR MD STANNDARD
RIVENDELL WOODWORKS CONCORD CA HTTP://RIVENDELLWOODWORKS.COM/
ROCKWELL DIVERSIFIED WOODWORKS SHERIDAN IN HTTP://WWW.RDWOODWORKS.COM/
ROY LAMBRECHT WOODWORKING KAILUA-KONA HI HTTP://ROYLAMBRECHTWOODWORKING.COM/
ROY SMITH SIGNATURE FURNITURE BARRINGTON IL HTTP://ROYSMITHSIGNATUREFURNITURE.COM
ROYAL CABINET COMPANY INC. BOUND BROOK NJ HTTP://WWW.ROYALCABINET.COM/
RP WOODCRAFT SPARKS MD HTTP://WWW.RPWOODCRAFT.COM
RUSTERHOLZ WOODWORKING FREEHOLD NJ HTTP://WWW.RWCUSTOM.COM/
SALON INTERIORS SOUTH HACKENSACK NJ HTTP://WWW.SALONINTERIORS.COM/
SAWDUST ALTADENA CA HTTP://WWW.SAWDUSTLTD.COM
SCHILLER ENTERPRISES FREDERICKSBURG VA HTTP://WWW.BUILTINS.COM
SCHMIDT CARPENTRY FOREST JUNCTION WI
SCHROCK CUSTOM WOODWORKING TOLEDO IL
SE CONSTRUCTION RICHMOND TX HTTP://WWW.SECONSTRUCTIONINC.COM
SEATING CONCEPTS ROCKDALE IL HTTP://WWW.SEATING-CONCEPTS.COM
SEVILLE WOODWORKS COLUMBIA MO HTTP://SEVILLEWOODWORKS.COM/ CENTURY CLUB
SOFO KITCHENS MAPLE RIDGE BC HTTP://WWW.SOFOKITCHENS.COM/
SPENCER LLC (DBA SPENCER CABINETRY) MONROE WA HTTP://WWW.SPENCERCABINETRY.COM
STANISCI DESIGN & MANUFACTURING OXFORD MI HTTP://WWW.WOOD-HOOD.COM CENTURY CLUB
STILLWATER CUSTOM CABINETRY PETOSKEY MI HTTP://STILLWATERCABINETRY.COM/
STUTLER CABINETS KINGMAN AZ HTTP://WWW.STUTLERCABINETS.COM/
SUPERIOR MILLWORK WILMINGTON NC HTTP://WWW.SUPERIORMILLWORKLLC.COM
SUPERIOR WOOD PRODUCTS LEAVENWORTH KS HTTP://WWW.SUPERIORWOOD.NET
SWAN CREEK CABINET CO. BOONE IA HTTP://WWW.SWANCREEK.NET/
SYMPHONY KITCHENS TORONTO ON HTTP://WWW.SYMPHONYKITCHENS.CA/ CENTURY CLUB
SYSTEMS 32 INTERIORS INGLEWOOD CA HTTP://SYSTEMS32.NET/
TAGHKANIC WOODWORKING HOLMES NY HTTP://WWW.TAGHKANICWW.COM/ CENTURY CLUB
TED PANCOAST WOODWORKING KETTLE FALLS WA
THARP-HAMILTON WOODWORKING OAKLAND CA
THE ARTISAN SHOP LOVELAND CO HTTP://WWW.THEARTISANSHOP.COM
THE CABINET GUY LLC COLORADO SPRINGS CO HTTP://WWW.THECABINETGUY.NET
THE CABINET MAKER NEW BERLIN WI HTTP://WWW.THECABINETMAKERWI.COM
THE COUNTRY CRAFTSMEN CHICO CA
THE OLD COUNTRY WORKSHOP ONALASKA WI HTTP://THEOLDCOUNTRYWORKSHOP.COM
THE REFINED CRAFTSMAN MURRIETA CA HTTP://WWW.THEREFINEDCRAFTSMAN.COM
THE WOODWORKING SHOP MAIMSBURG OH HTTP://WWW.THEWOODWORKINGSHOP.COM
38 PROFILES WINTER 2018

CMA MEMBERS

THOMAS CHARLES CABINETRY LONG BRANCH NJ
TIM LUCAS CUSTOM WOODWORKS LLC BELL FL HTTP://WWW.TLCW.US/ CENTURY CLUB
TIPLADY FINE WOODWORKING HYDE PARK NY HTTPS://TIPLADYFINEWOODWORKING.COM/
TRADEMARK CUSTOM BUILDING & WOODWORKING PAWLING NY HTTP://WWW.TRADEMARK-CUSTOM.COM/
TRADITIONAL WOODWORKING LLC PIERMONT NH HTTP://TRADITIONAL-WOODWORKING.COM
TRADITIONS 18THC FURNITURE GLENDALE AZ HTTP://TRADITIONS18CFURNITURE.COM
TRANSFORM NEW ROCHELLE NY HTTP://WWW.TRANSFORMHOME.COM/ CENTURY CLUB
TRUEGRAIN BURBANK CA HTTP://TGCABINETS.COM/
V-LINE CORPORATION PITTSBURGH PA HTTP://WWW.VLINECORP.COM
VAUGHN INTERIOR CONCEPTS DAYTON OH HTTP://WWW.VAUGHNINTERIORCONCEPTS.COM
VERSATILE CABINET & SOLID SURFACE INC. LOGANSPORT IN HTTP://WWW.VERSATILECABINET.NET/
VISION KITCHEN & BATH TAMPA FL HTTP://VISIONKITCHENBATH.COM/
VSI CUSTOM CABINETS INC. LYNWOOD CA HTTP://HOME.VSIINC.BIZ/
WALKER WOODWORKING SHELBY NC HTTP://WALKER-WOODWORKING.COM/
WARE RIVER WOODWORKS PALMER MA
WAYNE WOODWORKS MIDDLETON MA HTTP://WWW.WAYNEWOODWORKS.COM
WEST HUDSON MILLWORK KEARNY NJ
WESTCHESTER WOODWORKING COLCHESTER CT HTTP://WWW.WESTCHESTERWOODWORKING.COM
WHISPERING PINES WOODCRAFT LLC PENN YAN NY HTTP://WWW.WHISPERINGPINESPENNYAN.COM
WHITNEY WOODWORK AMAGANSETT NY HTTP://WHITNEYWOODWORK.COM CENTURY CLUB
WILCO CABINET MAKERS INC. GREEN BAY WI HTTP://WWW.WILCOCABINETS.COM CENTURY CLUB
WING CABINET COMPANY POCASSET MA HTTPS://WINGCABINETS.COM/
WJ HOMOLKA CABINETRY & FINE FURNITURE MANCHESTER VT
WM ORR FINE CUSTOM CABINETS AND MILLWORK NORCROSS GA HTTP://WWW.WMORRINC.COM
WOLTER'S CUSTOM CABINETS EVANSVILLE IL HTTP://WWW.WOLTERSCUSTOMCABINETS.COM/
WOODPERFECT CUSTOM CABINETRY FORNEY TX HTTP://WWW.WOODPERFECTCABINETS.COM/ CENTURY CLUB
WOODTRONICS MILLWORK CORP. YORKTOWN HEIGHTS NY HTTP://WWW.WOODTRONICSNY.COM
WOODWORK SOLUTIONS INC. MISSION VIEJO CA HTTP://WWW.WOODWORKDSOLUTIONOC.COM






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CABINET MAKERS ASSOCIATION 39

EXECUTIVE DIRECTOR’S MESSAGE







From our humble beginnings on a (Source: U.S. Census Bureau, Statistics
cold winter night in 1998, the CMA of U.S. Businesses)
has grown to include hundreds of
small- to medium-sized cabinet Twenty years ago, it was clear
shops, millworkers and furniture that smaller shops needed a voice.
makers, as well as their distributors Today, because of the CMA, our
and suppliers throughout the USA members are being heard. They
and Canada. have an incredible amount of value
to add to the industry, and through
TWENTY YEARS. our organization, they have a forum
What was the historical context for for sharing that knowledge. We
the decision by a group of custom hear from our members regu-
cabinet makers who thought our larly that the combined expertise
industry needed a group for the Admittedly, the CMA did have of our nationwide network of
small- to mid-size shops to network professionals is powerful. We know
and help each other grow profitably? ‘founding fathers’ in that all of that collaboration, not competition,
Twenty years ago, Bill Clinton was them were men, and today the is the best way to improve our own
the U.S. President, and the nation industry is still predominant- individual companies, as well as the
learned the definition of sex during ly male. But did you know that industry as a whole.
the Monica Lewinsky scandal. The
last episode of Seinfeld on NBC aired the current CMA board has one But there’s a crucial step you have
with commercials priced at $2 million female member? Also if you’ve to take in order to take full advantage
for 30 seconds. Google.com was read the featured shops in PRO- of the CMA: Members love to offer
registered as a domain name. advice, but you have to ask. That is
files magazine lately, you know the best piece of advice I can give:
The founding fathers of the CMA that women are among the Ask questions. Ask more questions.
realized a need, and that need still Repeat. The answers you'll get may
exists today. It’s no secret that CMA leadership at a number of CMA not always be exactly what you’d
members are experts at their craft, member companies. expected or hoped for, but I can
but they are the first to admit that assure you it's the best way to gain
they need help with the business thousands of years of collective
side of owning their own company. insights from woodworkers all over
Running your own business requires North America. Feedback from
a complex skill set. other members has opened doors and helped many other shop
owners advance their businesses.
THE POWER OF SMALL.
The National Association for Manufacturers has reported And we all know that knowledge is power.
that the vast majority of manufacturing firms in the United
States are quite small. In 2014, there were 251,901 firms in
the manufacturing sector, with all but 3,749 firms considered Amanda Conger
to be small (i.e., having fewer than 500 employees). In fact, Executive Director
three-quarters of these firms have fewer than 20 employees. Cabinet Makers Association





40 PROFILES WINTER 2018

MODERN DESIGN MADE EASY.


Custom cabinet doors delivered.



Matte is where it’s at.
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FENIX NTM – nanotech matte material Timber & Tulip showroom | Nic Frost Cabinetry | Minneapolis, MN
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©
REHAU 2017
CABINET MAKERS ASSOCIATION 41

CMA ad Sept 2017.indd 1 9/8/17 9:03 AM

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YOUR SUCCESS IS OUR BUSINESS
42 616.698.7500 | www.stilesmachinery.com
WINTER 2018
PROFILES