SUNPLUS ACCOUNTING SOFTWARE AND USER SATISFACTION
In this study, the relationships between SunPlus software features, training program, and
customer service have been examined in relation to user satisfaction. The respondents in this
study were from different countries in Southeast Asia such as Cambodia, Laos, Thailand,
Singapore, and Malaysia. All users were working in Seventh-day Adventist organizations. The
purpose of the study was to provide meaningful information to SunPlus in order to improve
satisfaction levels among its users.
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