Sample+Trust+Index+Questionnaire+2023

Great Place to Work® Trust Index©

Great Place to Work® Trust Index©

Dear Participant,
Welcome to the Great Place to Work® Institute’s Trust Index© Survey.

The Great Place to Work® survey is the world's premier employee survey, developed by the Great Place
to Work® Institute, which does research and consulting in the area of workplace culture and studies and
recognizes great workplaces.

Great Place to Work® Institute invites you to participate in this employee survey to seek feedback on
the quality of your workplace experience. Great Place to Work® has the consent of your organization
for conducting this survey. Your feedback is very valuable and will enable your organization to
benchmark itself with other Organizations in the country, compare with the best people practices in the
industry, identify specific workplace strengths and opportunities for improvement & help your
organization in identifying an action agenda.
The results of this survey will be used to evaluate your organization in ‘India’s Best Companies to Work
For’ - a Study conducted by Great Place to Work®

Please respond to the survey statements openly and honestly. There is no right or wrong answer. Your
responses shall directly come to us (Great Place to Work® Institute, India) for analysis. No one within
your organization will be privy to your individual responses. Your responses will be treated as
anonymous, and with complete confidentiality.

To ensure honest responses to this survey, no one in your organization should try to influence you in any
way before or while you are filling up the survey. Should you have any observations about the way the
survey is being or has been administered in your organization, please write in strict confidence to
[email protected]

Your participation is very important for the success of this project. It should take about 20 minutes to
complete the survey. For your feedback to be included in the results, please submit your survey no later
than the date indicated to you by your Organization. When you have completed the survey, place and
seal it in the accompanying envelope and hand it over to the designated person.

Thank you for your participation in this survey. In case of any clarifications, please do not hesitate to
contact the survey coordinator at [email protected] or call +91-22-66105544

Yeshasvini Ramaswamy
CEO, Great Place to Work® Institute, India

Copyright © Great Place to Work® Institute, Inc. All Rights Reserved.

Great Place to Work® Trust Index©

Marking Instructions
For each statement, there is an answer column containing 5 possible responses. Choose the one
response that most accurately reflects your opinion of your Organization as a whole. If you cannot
answer for any reason, leave the option blank.

Organization refers to your Organization as a group. Management of the organization refers to the
management team/leadership team of your organization.

1 = Almost always untrue
2 = Often untrue
3 = Sometimes untrue/sometimes true
4 = Often true
5 = Almost always true

• Use a pencil or a blue or black pen only
• Do not use pens with ink that soaks through the paper
• Make solid marks that fill the response completely
• Make no stray marks on this form

Incorrect Marks:     Correct Mark: 

If you cannot answer for any reason, leave the option blank.

12 3 4 5

1. I am given the resources and equipment to do my job.
2. This is a physically safe place to work.
3. Everyone has an opportunity to get special recognition.
4. People here are willing to put in extra effort to get the job done.
5. You can count on people to cooperate.
6. Management makes its expectations clear.
7. I can ask management any reasonable question and get a straight answer.
8. I am offered training or development to further myself professionally.
9. Management shows appreciation for good work and extra effort.
10. People here are paid fairly for the work they do.
11. My work has special meaning: this is not 'just a job'.
12. When people change jobs or work units, they are made to feel right at home.
13. Management is approachable, easy to talk with.
14. Management recognizes honest mistakes as part of doing business.
15. Management genuinely seeks and responds to suggestions and ideas.
16. When I look at what we accomplish, I feel a sense of pride.
17. I feel I receive a fair share of the profits made by this organization.
18. Management keeps me informed about important issues and changes.
19. Management has a clear view of where the organization is going and how to get
there.
20. Management trusts people to do a good job without watching over their
shoulders.
21. Management involves people in decisions that affect their jobs or work
environment.
22. Managers avoid playing favourites.
23. I feel good about the ways we contribute to the society.
24. Management does a good job of assigning and coordinating people.

Copyright © Great Place to Work® Institute, Inc. All Rights Reserved.

Great Place to Work® Trust Index©

25. People here are given a lot of responsibility.
26. This is a psychologically and emotionally healthy place to work.
27. People here are treated fairly regardless of their age.
28. Promotions go to those who best deserve them.
29. People look forward to coming to work here.
30. I can be myself around here.
31. Management delivers on its promises.
32. People here are treated fairly regardless of their race or caste.
33. People care about each other here.
34. Management's actions match its words.
35. Our facilities contribute to a good working environment.
36. People here are treated fairly regardless of their gender.
37. I'm proud to tell others I work here.
38. People celebrate special events around here.
39. I believe management would lay people off only as a last resort.
40. People avoid politicking and backstabbing as ways to get things done.
41. People are encouraged to balance their work life and their personal life.
42. People here are treated fairly regardless of their sexual orientation.
43. Management is competent at running the business.
44. If I am unfairly treated, I believe I'll be given a fair hearing if I appeal.
45. We have special and unique benefits here.
46. Management is honest and ethical in its business practices.
47. Management shows a sincere interest in me as a person, not just an employee.
48. I want to work here for a long time.
49. I am treated as a full member here regardless of my position.
50. I am able to take time off from work when I think it's necessary.
51. I feel I make a difference here.
52. When you join the organization, you are made to feel welcome.
53. This is a fun place to work.
54. Management hires people who fit in well here.
55. I would strongly endorse my company to friends and family as a great place to
work.
56. Our customers would rate the service we deliver as "excellent".
57. Our executives fully embody the best characteristics of our company.
58. We celebrate people who try new and better ways of doing things, regardless of
the outcome.
59. People here quickly adapt to changes needed for our organization’s success.
60. Management does a good job of developing managers for leadership positions.
61. Management does a good job of attracting talent for key positions.
62. People here understand how their role contributes to the organization's goals.
63. There are opportunities here for my career growth.
64. Performance of employees here is fairly evaluated.
65. Management takes action on feedback gathered from employees.
66. If you have read and understood this statement, please select "3" as your
response.
67. Taking everything into account, I would say this is a great place to work.

Copyright © Great Place to Work® Institute, Inc. All Rights Reserved.

Great Place to Work® Trust Index©

Demographics

To better understand your workplace, we need some additional information to classify participants into general
categories. Individual responses will be kept strictly confidential and will not be shared with anyone within your
organization. To prevent identification average scores will not be given for any category where the number of
respondents is less than five. Please fill in one answer for each question.

A. Which option best describes your role? F. How much confidence do you have in your executive
1. Below Supervisory team's judgement?
2. Supervisory 1. Great deal
3. Managerial 2. Fair amount
4. Senior Managerial 3. Just some
4. Very little or none
B. What is your gender?
1. Female G. Over the last year, how many meaningful
2. Male opportunities have you had to develop new and better
3. Another gender not listed ways of doing things at work?
3.1 I Identify as: _______________________________ 1. A lot
2. Some
C. What is your age? 3. Just a few
1. 25 years or younger 4. None
2. 26 years to 34 years
3. 35 years to 44 years
4. 45 years to 54 years
5. 55 years or older

D. How long have you been with this company?
1. Upto 6 months
2. More than 6 months upto 1 year
3. More than 1 year upto 2 years
4. More than 2 years upto 5 years
5. More than 5 years upto 10 years
6. More than 10 years upto 15 years
7. More than 15 years to 20 years
8. Over 20 years

E. What is your work status?
1. Full-time

2. Part-time

Copyright © Great Place to Work® Institute, Inc. All Rights Reserved.

Great Place to Work® Trust Index©
The following demographics are being captured purely for research purpose. While the aggregate responses will be
shared with your Organization, you have the option not to respond if you do not want.

A. What is your highest Educational Qualification?
1. School-Under Graduate
2. Graduate (or Equivalent)
3. Post Graduate
4. Professional
B. Which city (hometown) do you hail from?
1. Metro (Delhi/NCR, Mumbai, Bangalore,
Hyderabad, Chennai, Kolkata, Pune)
2. Non-Metro
C. When were you born?

1. 1945 or earlier
2. Between 1946 and 1964
3. Between 1965 and 1980
4. Between 1981 and 1997

Copyright © Great Place to Work® Institute, Inc. All Rights Reserved.

Great Place to Work® Trust Index©
1. Is there anything unique or unusual about this organization that makes it a great place to work?
Please give specific examples.

2. If you could change one thing about this company to make it a better place to work, what would it be?

3. Did anyone try to influence or put pressure on you to respond to this survey in a particular way ? If Yes,
please share details.

Copyright © Great Place to Work® Institute, Inc. All Rights Reserved.

Great Place to Work® Trust Index©
Please note: Q4 & Q5 are to be answered by women employees only.

4. As a woman, what are top 3 challenges that you have personally faced at your current workplace in
building your professional career?

5. What are the top 3 policies of your current employer that you think make it a great place to work for
women?

THANK YOU FOR COMPLETING THE SURVEY

Note: If you wish to provide any additional comments you can put them on blank sheets and attach the sheets with the
survey.
Copyright © Great Place to Work® Institute, Inc. All Rights Reserved.