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Published by , 2018-06-18 18:19:16

June Newsletter

June Newsletter

Newsletter

Valley Regional Family Matters

June 2018

The CEO Corner

Art Garza, Chief Executive Officer

Great news!

Valley Regional Medical Center has received the Mission: Lifeline® Upcoming Events
Bronze Plus Receiving Quality Achievement Award for implementing
June 28th | 1:00 p.m.—2:00 p.m.
specific quality improvement measures outlined by the American Heart Association Community Doc Talk
for the treatment of patients who suffer severe heart attacks.
Topic: Testicular Cancer
Every year, more than 250,000 people experience an ST elevation myocardial Presented by Balesh Sharma, M.D.
infarction (STEMI), the deadliest type of heart attack, caused by a blockage of blood
flow to the heart that requires timely treatment. To prevent death, it’s critical to June 28th | 2:00 p.m.—6:00 p.m.
restore blood flow as quickly as possible, either by mechanically opening the blocked Blood Drive
vessel or by providing clot-busting medication. Mini Mall

The American Heart Association’s Mission: Lifeline® program’s goal is to reduce July 14th | 9:00 a.m.
system barriers to prompt treatment for heart attacks, beginning with the 9-1-1 call, ICC Day of Service: Prayer for employees,
to EMS transport and continuing through hospital treatment and discharge. The
initiative provides tools, training and other resources to support heart attack care patients and families
following protocols from the most recent evidence-based treatment guidelines. Main Lobby

We earned the award by meeting specific criteria and standards of performance for July 24th | 3:00 p.m.—4:00 p.m.
quick and appropriate treatment through emergency procedures to re-establish blood Employee of the Quarter
flow to blocked arteries in heart attack patients coming into the hospital directly or by Cafeteria
transfer from another facility.
July 21st | 8:30 a.m.
We are dedicated to providing optimal care for heart attack patients and we should all Third Annual Chess Tournament
be excited to be recognized for our dedication
and achievements in cardiac care through Texas Mexico Room
Mission: Lifeline®.
Employee Town Halls
I am proud of the significant institutional July 24th | 2:00 p.m. & 10:00 p.m.
commitment to our critical role in the system of
care for quickly and appropriately treating our July 25th | 9:30 a.m.
heart attack patients. July 27th | 11:00 a.m. & 3:30 p.m. (Spanish)

Thank you for all you do for our hospital and our July 30th | 8:00 a.m. & 11:30 a.m.
community.
Nursing Town Halls
July 25th | 7:30 a.m.
July 26th | 10:00 a.m.

Until next time…echale ganas!
Art Garza, CEO

Above all else, we are committed to the care and improvement of human life.

Chief Nursing Officer Ethics and Compliance

Corner Corner

Frank Acevedo, BSN, RN, Chief Nursing Officer Michael La Coste, Chief Operating Officer

The delivery of care at Valley Regional Medical Center puts Security is Everyone’s Responsibility
the patient and their family at the center of the care Responding to an Active Shooter
provided. We provide a service to our patients and focus Stay Alert. Be aware of your surroundings.
on serving our patients. Every individual that works at
Valley Regional Medical Center has a huge responsibility to Planning ahead, and
always put the patient first and this is demonstrated in knowing the landscape of
many ways. your surroundings goes a
long way in case of an
The first is in the quality of care we provide. As healthcare emergency. Whether at
providers we are obligated to reduce the amount of work or at home, situational
hospital acquired infections via washing our hands. We awareness is paramount.
must ensure that we are compliant and correct those that React quickly to warning
don’t. Reducing the hospital acquired infections also signs and take action. If
requires using the proper personal protective equipment something doesn’t seem
and using a new pair of gloves with every patient. Our right, say something. Call security or law enforcement. In the rare
patients are aware of their surroundings and take notice instance of an active situation, the Physical Security Program
of the precautions we take. The quality of the care we recommends the “Run, Hide, Fight” principles from the U.S.
provide includes proactive rounding with a purpose. This Department of Homeland Security. DHS states, “Because active
includes ensuring our patients are not in pain, that the shooter situations are often over within 10 to 15 minutes, before
position of the patient whether sitting or lying down is law enforcement arrives on the scene, individuals must be
ideal, that the patients’ possessions or call bell are within prepared both mentally and physically to deal with an active
reach, and lastly that the patient has been encouraged to shooter situation.”
go to the bathroom. This purposeful rounding will help
reduce falls and elevate the quality of care we deliver. Run. Leave your belongings behind and escape as quickly as
possible. Help others evacuate, but get out, regardless if others
The next facet in our delivery of care is the patients’ agree to follow.
experience. Overall how did we make the patient feel
during their stay at Valley Regional? The patients’ Hide. Stay low against a wall, out of the shooter’s view. If you are
perspective is how we are being graded with our HCAHPS in a hallway, get into a room and secure the door. Avoid hiding in
scores. We need to hardwire bedside report to ensure our groups with other people, and make sure you have an escape
patients’ are well informed of their care. Nurses must readily available. Silence your cell phone in case your device rings
ensure that patient hourly rounding is completed to foster or beeps.
a proactive approach to the delivery of care. We must be
educated on the data of our respective units and know Fight. As a last resort, fight like your life depends on it. Use
what Press Ganey has prioritized as focus areas to help anything you can to stop the shooter, including throwing
refine our patient experience approach. Every patient surrounding objects.
deserves our commitment in the delivery of care we
provide. Be prepared. Increased preparedness and awareness helps us
improve critical thinking and personal crisis decision making skills.
The delivery of care we provide at Valley Regional Medical It is difficult to understand or predict violence in any situation.
Center has to be the number one priority for the sake of Each person must have the mentality to say, “I will survive this, no
our patients. Our patients are our community, our friends, matter what!” Everyone has the inherent right to protect
and our family. We must commit to the care and themselves. Some occupations, such as first responders, include a
improvement of human life. It all starts with the delivery DUTY to protect others. Other occupations include an
of care we provide every single day to every patient. I will OPPORTUNITY to protect others with associated risks to self. It is
inspire the desire to elevate our care much higher! NOT patient abandonment to escape during an active shooting.

Everyone's top priority is to protect our patients, people, systems,
and facilities.

Our mission is to treat our community as family by providing quality, compassionate care. 2

Patient Safety Corner

Miriam S. Montalvo, Patient Safety Director

Who is the new woman walking around the halls at all hours of the day looking around our
areas? What is she responsible for? Why is she constantly rounding on us? I am sure these
are questions from some inquiring minds of the staff at Valley Regional Medical Center
(VRMC).

For those I have not had the pleasure of meeting, my name is Miriam S. Montalvo, Patient
Safety Director (PSD). I was born and raised in Brownsville. I left the Valley eighteen years
ago to start my journey in life, and a career in healthcare with the federal government. I
accomplished my undergraduate studies at Wayland Baptist University and my graduate
studies through the University of Incarnate Word in San Antonio. I was fortunate enough to unite my life in marriage with my
husband Roberto. I have the privilege and honor to be called Mom by three beautiful children. With their support, I have come
back to my hometown to be part of the VRMC family.

My role as the PSD is to help grow a culture of safety in partnership with our clinical and executive leaders and you. The goal with
patient safety rounds is to identify and decrease any patient safety risks in order to prevent any possible harm to the patients we
treat, our family. An important part of my job is to facilitate employee-protected forums where we can evaluate frameworks that
we can advance or redesign to ensure a safer method of healthcare delivery. As a leader in our organization, I engage our
beneficiaries and their families to inquire how we can serve them better and be aware of the great things you all are already doing.
If you have any ideas or suggestions, I welcome and value your input, please contact me at (956) 350-7179 or send me an e-mail at
[email protected]. I am committed to you, to our organization, to our patients. Together with your
collaboration, we can improve the delivery of quality care each time to every patient by building an environment of accountability,
teamwork, and trust.

ONE CAN June 11th through June 22nd

MAKE A DIFFERENCE All donations benefit Cameron, Willacy
and Hidalgo counties via Food Bank RGV

Drop off locations:

Valley Regional Medical Center
100 E. Alton Gloor Blvd | Brownsville

Most needed items: For more information, contact:
Canned Beans * Canned Fruits * Peanut Butter * Mariana at (956) 350-7745

Canned Meat, Fish, & Poultry Donations due by
* Canned Vegetables (low/no sodium)
10:00 a.m.
* Dry Goods: Beans, Rice, & Cereal
Friday, June 22nd
Please, no homemade meals,
expired goods or perishable items.

Above all else, we are committed to the care and improvement of human life.

HCA recognizes the Compassionate Nurse
intrinsic value of the Elisabeth Gonzalez, RN
nursing practice in A compassionate nurse who demonstrates
accomplishing our exceptional nursing knowledge and expert
company’s mission skills, and consistently applies both with
or providing the highest quality care to the compassion and integrity so that the
patients and community we serve. While many of quality of the care experience and the care
our nurses have been recognized as Frist outcomes are improved for patients in any
Humanitarian Award recipients in previous years, clinical setting or nursing specialty.
the Excellence in Nursing Award program honors
their exceptional work in a more direct and Mentoring Nurse
formal capacity. Gene Danugrao, RN
A mentoring nurse who advances nursing
The Excellence in Nursing Award recognizes two practice in any clinical setting or nursing
individuals including: Compassionate Nurse and specialty by guiding or supporting career
Mentoring Nurse. The 2017 HCA Excellence in development for individuals or groups of
Nursing Award Winners are: Elisabeth Gonzalez, nurses or by advancing evidence-based
RN, and Gene Danugrao, RN. nursing knowledge.

THE LEGACY OF DR. FRIST, SR.

Dr. Frist’s concern for the well-being of others went beyond his day-to-day work at HCA. In addition to building a successful
corporation, he served his community in a variety of ways. In 1982, he founded the Frist Foundation, a philanthropic organization
that has donated millions of dollars in support of health programs, the performing arts and education. He was also a founder of
the Cumberland Heights facility for alcohol and drug treatment, the Park Manor Presbyterian Apartments for the elderly and the
Medical Benevolence Foundation for Presbyterian Medical Missionaries. He served on the Health, Education and Welfare
Advisory Committee on Older Americans and as President of the Tennessee Heart Association. Throughout his life, Dr. Frist
embraced the value of the human spirit and the duty of each of us to work diligently to improve ourselves and others. He
remained true to his beliefs about the value of kindness, happiness, thankfulness, giving, integrity and living a life of gentle
morality.

HCA created the Frist Humanitarian Award 1971 to honor outstanding individuals for their humanitarian and volunteer activities.
Named in honor of Dr. Thomas F. Frist, Sr., this award recognizes individuals who serve the community and those in need and
whose daily dedication and caregiving epitomize the highest standards of quality and personal commitment.

Each HCA hospital recognizes three individuals every year. One recognizes an employee who goes beyond day-to-day
responsibilities and their overall service to the community. Another recognizes a volunteer who gives unselfishly in their service
to the facility. The third award recognizes a physician who best epitomizes Dr. Thomas Frist, Sr.’s commitment to the
communities in which we serve.

Frist Employee Frist Volunteer Frist Physician
Janet Zuniga, RN Tharunkumar Arulselvam Gerardo J. Sanchez, M.D.

Surgical Unit Junior Auxiliary President Neonatologist

Our mission is to treat our community as family by providing quality, compassionate care. 4

Hospital Week
Employee Kickball Tournament
EMS Week

Above all else, we are committed to the care and improvement of human life.

Congratulations EVS Team!

Best Bed Dirty to Bed Clean Performance in HCA

The EVS department has now meet/exceeded the GCD goal of 60 minutes or less for 12 consecutive months. This past
May they were the best in the HCA family. Way to go EVS team.

Education Corner Crucial Conversations

ACLS Provider Course Friday, 07/13/18 0800 – 1200 Galaxy Bowling
06/26/18 and 06/27/18 0800 – 1700 Galaxy Bowling
MOB 100 Friday, 07/13/18 1300 – 1700
Texas-Mexico
Leading Change in a Dynamic Climate
MOB 100
BLS Skills/ACLS Mega-Code Check Off Friday, 07/20/18 1300 – 1700
(must complete BLS Heart Code/ACLS HeartCode on MOB 100
HealthStream) Charge Nurse Leadership Fundamentals
Wednesday, 06/20/18 0700 – 1900 MOB 100
Wednesday, 06/25/18 0700 – 1900 MOB 100 Friday, 07/20/18 0800 – 1200
Wednesday, 07/25/18 0700 – 1900 MOB 100
Leading Change in a Dynamic Climate

Friday, 07/20/18 1300 – 1700

Nursing Orientation/Core Measures Review

2018 Charge Nurse Leadership Certificate Program Session Thursday, 07/19/18 0800 – 1700 MOB 100

Coaching for Excellence PALS Provider Course
07/26/18 and 07/27/18 0800 – 1700
Friday, 06/22/18 0800 – 1200 MOB 100

Patient Experience @ HCA

Friday, 06/22/18 1300 – 1700 NEW! 2018 Ancillary Refresher Course

Charge Nurse Leadership Fundamentals Tuesday, 07/31/18 0700 – 1400

Friday, 07/20/18 0800 – 1200 Texas-Mexico Wednesday, 08/01/18 0700 – 1400

Mini-Mall & Texas-Mexico Rooms

Our mission is to treat our community as family by providing quality, compassionate care. 6

StaRN Graduation

Standing O’s

Ashley Perez, RN Memo Guajardo, RN Sylvia Hinojosa, IT&S

Valley Regional Medical Center Summer Chess Tournament

Saturday, July 21, 2018

Valley Regional Medical Center | Texas/Mexico Meeting Room
Contact: Frank Acevedo | [email protected] or (956) 466-9181

This will be a non-rated tournament. USCF rules and regulations will be strictly adhered to. Participants must provide
their own equipment (boards, pieces, pencils, clocks, etc.) Three sections: Open (rated ) & unrated (game/30).

The rated section will have class prizes for the top 5 in Open, U750 & U500. Please note no electronic devices other
than approved USCF notation devices will be allowed in playing areas.

 Individual trophies to top 5 finishers in all sections  First round starts at 9:00 a.m.
 Individual medals to all participants
 Lunch provided to all participants  Time control is GAME 30.
 5 rounds of fun
 Adults & children are welcome to play  Registrations due no later than 5:00 p.m. Friday, July 20,
2018. (DEADLINE)

 All proceeds to Benefit the: VRMC Hope Fund to help
employees in times of need.

 Tournament benefits the VRMC Hope Fund  Minimum donation $10-no max.

Above all else, we are committed to the care and improvement of human life.

Community Recognition

Hello Mr. Hatley,

Just a brief note to congratulate your staff! Last Thursday
I was at the radiology center in VRMC for my annual
mammogram screen, and I had a pleasant experience
with the administrative and technical employees. They
were courteous, efficient and professional, and I did not
have to wait long like in previous appointments.

Please share with them my compliments.

Thank you.

4/19/18 Yelp Review
My review is towards the Women's Pavillon side - I had my baby
back in Nov. (Emg. C-Section). And I have to say my experience
there was great! The nurses were really nice to me and my
husband. The NICU nurses are AMAZING and made me and my
son feel nice and safe. I cant thank them enough for taking care
of us in such short notice. My due date was Jan. 2018 but baby
decided to come Nov. 2017 - so I truly appreciate everything
they did for me. Thank you VRMC.

5/9/18 Facebook Review
Doctors and nurses are very nice really good hospital.

5/17/18 Facebook Review
The nurse we had was EXCELLENT ! Thank you
for going above and beyond Mr. Bobby King and making us feel
reassured and answering all our questions. Thank you
for taking care of my brother and making him comfortable as can
be.

5/17/18 Facebook Review
Literally feel like our family member is in such good hands. Rn in
PCU ,Bobby King has helped reassure our family with
his knowledge and has shown so much compassion that the days
here go by a little easier.

Our mission is to treat our community as family by providing quality, compassionate care. 8


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