PFP Digital Overview

INTRODUCTION & OVERVIEW:

Passion for Patients™ Helps You Minimize
Staff Turnover and Maximize Profit Potential…

8776 E Shea Blvd Suite 106-479 | SCOTTSDALE, AZ 85260 T: 602.677.1614 HTTP://PASSIONFORPATIENTS.NET

INTRODUCTION & OVERVIEW:

Passion for Patients™ Helps You Minimize
Staff Turnover and Maximize Profit Potential…

The Benefit of Our Services 81% of Physicians Are Overextended, Burnt Out, or at Full Capacity
20% of An Employee’s Annual Salary Is The Cost To Replace Each Employee
Bringing Medical Etiquette Back to Healthcare! 84% of Practitioners Are Financially Worse Off Than 1 Year Ago
70% of Physicians Spend More Than 1 Day Per Week On Paperwork
At Passion for Patients™ our goal is
to help you recruit and retain the most
talented staff, boost your patient
satisfaction scores, and increase your
profit potential.

8776 E Shea Blvd Suite 106-479 | SCOTTSDALE, AZ 85260 T: 602.677.1614 HTTP://PASSIONFORPATIENTS.NET

INTRODUCTION & OVERVIEW:

Passion for Patients™ Helps You Minimize
Staff Turnover and Maximize Profit Potential…

What We Do.

Are your patients as happy with your staff as they are with you?

Passion for Patients™ is a customized, on-site and interactive Happy Staff = Happy Patients
consulting program that helps you and your staff discover simpler Happy Patients = More Referrals
ways to create an Off-the-Chart Medical Etiquette for every patient, More Referrals = More Business Revenue
at every visit. Your staff will receive innovative, thought-provoking
training to help them:

- Discover effective interpersonal communication skills with other team members & patients
- Diffuse difficult situations that could result in low patient satisfaction scores
- Connect immediately and efficiently with patients and each other

8776 E Shea Blvd Suite 106-479 | SCOTTSDALE, AZ 85260 T: 602.677.1614 HTTP://PASSIONFORPATIENTS.NET

INTRODUCTION & OVERVIEW:

Passion for Patients™ Helps You Minimize
Staff Turnover and Maximize Profit Potential…

How We Do It. Innovative
Forward Thinking
Here’s How You Can Increase Staff Retention, Patient Satisfaction, and Profit Potential! Problem Solvers
Great Support
Through a strategy discussion with leadership, each session is designed to provide your
team with the tools that are tailored to address the specific needs of the practice or the
organization. Passion for Patients™ teaches your staff the most up-to-date and effective
techniques to deal with difficult, frightened, or reactive patients. This consulting program
is the most impactful training available to your staff to facilitate Off-the-Chart Medical
Etiquette for every patient, at every visit. Passion for Patients™ helps your staff:

- Improve their communication style- Use trust-building language
- Develop an interpersonal power of kindness
- Recognize the effective use of body language
- Understand the personal space code

8776 E Shea Blvd Suite 106-479 | SCOTTSDALE, AZ 85260 T: 602.677.1614 HTTP://PASSIONFORPATIENTS.NET

INTRODUCTION & OVERVIEW:

Passion for Patients™ Helps You Minimize
Staff Turnover and Maximize Profit Potential…

The Right Thing to Do.

Ready To Minimize Hassles & Maximize Profit Potential?

Take the first step to happier patients, happier staff, Got Complaining Patients?
and a happier you now. It’s the Right Thing to Do! Got Patient/Staff Conflict?
Passion For Patients™ Do Patients understand what’s been advised?

- Provides the tools, skill set, and support needed to affect patient engagement. We Can Help!

- Galvanizes staff loyalty through team building, reciprocal respect, and empowerment.
- Builds an environment of dedication to patient healing and an allegiance to best patient outcomes.

8776 E Shea Blvd Suite 106-479 | SCOTTSDALE, AZ 85260 T: 602.677.1614 HTTP://PASSIONFORPATIENTS.NET

INTRODUCTION & OVERVIEW:

Passion for Patients™ Helps You Minimize
Staff Turnover and Maximize Profit Potential…

How to Get Started.

We’re not talking great customer service. We’re talking PASSION FOR PATIENTS™

Contact us today to take our free assessment “I would highly recommend this class for
and to schedule a free, no-obligation consult to those looking to improve their customer
see how we can get you back to a culture that service delivery skills.”
truly demonstrates a Passion for Patient™
Jeremiah
Local Firefighter/EMS Trainer

8776 E Shea Blvd Suite 106-479 | SCOTTSDALE, AZ 85260 T: 602.677.1614 HTTP://PASSIONFORPATIENTS.NET

INTRODUCTION & OVERVIEW:

Passion for Patients™ Helps You Minimize
Staff Turnover and Maximize Profit Potential…

About Gina W. Ore.

Gina W. Ore is a Dynamic Visionary Consultant for Respectful Communication with a Masters Degree in The content of her program is full
Innovative Leadership. Through her Passion for Patients™ consulting program she teaches healthcare of ‘ah ha’ moments and reminders
professionals more effective ways to engage and communicate with staff and patients so that they can alike. The ‘blueprint’ she shares
increase profit margins, recruit and retain the best and most talented staff and boost patient satisfaction
scores. Gina has enjoyed a successful 25-year career in relationship engagement and successful is transferable across medical
fundraising. She has worked closely with and developed deep connections with medical professionals, specialties and other areas of
generous donors, and dedicated volunteers who have supported healthcare, human services and medical patient care. I would highly
research. recommend Passion for Patients™.

In addition, she has worked in the largest physician-owned practice in the state of Arizona and participated Kara Schell, Practice Adm at
in health system acquisitions. Through these interactions, affiliations, and experiences, Gina has come to Mosharrafa Plastic Surgery
understand the powerful impact that surrounding patients with high-touch care can have on the healing
process. Gina is dedicated to helping clients find simple and effective ways to inspire their team to create
an Off-the-Chart Medical Etiquette for every patient, at every visit!

8776 E Shea Blvd Suite 106-479 | SCOTTSDALE, AZ 85260 T: 602.677.1614 HTTP://PASSIONFORPATIENTS.NET

[email protected]
602-677-1614

8776 E Shea Blvd Suite 106-479 | SCOTTSDALE, AZ 85260 T: 602.677.1614 HTTP://PASSIONFORPATIENTS.NET