2022 Impact Awards Program

EVENT AGENDA

12:00 OPENING REMARKS THANK YOU SPONSORS

Ryan Hundt GOLD SPONSORS
Chief Executive Officer SILVER SPONSORS
Michigan Works! Association
BRONZE SPONSORS
The Honorable Garlin Gilchrist II,
Lieutenant Governor of Michigan
(invited)

U.S. Senator Debbie Stabenow (video)

U.S. Senator Gary Peters (video)

Stephanie Beckhorn
Director, LEO - Employment & Training

12:45 AWARDS CEREMONY
Chris Holman -- Emcee
Founder & CEO
Michigan Business Network
Michigan Works! Association
Board Member


2:00 CLOSING REMARKS

Ryan Hundt

EVENT GUIDE SPONSORS

RISE Center for Autism
Michigan Works! West Central



MICHIGAN WORKS! NETWORK

The 16 multi-faceted and diverse Michigan Works! organizations cover the state with
efficient, effective tools capable of building jobs, leveraging careers and developing core
talent.

Michigan Works! is building—and leading—strong networks that boost community, economic and tal-
ent development

Michigan Works! organizations are proud partners of the network.

TABLE OF CONTENTS

I Capital Area Michigan Works!...........................................................................................................6
M Detroit Employment Solutions Corporation, a Michigan Works! Agency............................................8
G Great Lakes Bay Michigan Works!................................................................................................10
H GST Michigan Works!......................................................................................................................12
N Macomb/St. Clair Michigan Works! ...............................................................................................14
J Michigan Works! Berrien, Cass, Van Buren powered by Kinexus...................................................16
C Michigan Works! Northeast Consortium..........................................................................................18
D Michigan Works! Region 7B Consortium........................................................................................20
L Michigan Works! Southeast............................................................................................................22
K Michigan Works! Southwest...........................................................................................................24
E Michigan Works! West Central........................................................................................................26
B Networks Northwest / Northwest Michigan Works!.........................................................................28
O Oakland County Michigan Works!....................................................................................................30
P Southeast Michigan Community Alliance (SEMCA) Michigan Works!.............................................32
A UPWARD Talent Council Michigan Works!......................................................................................34
F West Michigan Works!.....................................................................................................................36

March 24, 2022

Dear Friends,

I'd like to extend my warmest greetings to everyone attending the 2022 Michigan Works! Impact
Awards hosted by the Michigan Works! Association.

On behalf of the state of Michigan and myself, I would like to extend our gratitude for the
Michigan Works! Association’s commitment to strengthening and improving Michigan’s
workforce development system through providing valuable resources, support, and training for
employers and job seekers. Despite unprecedented challenges, the association and staff have
consistently gone above and beyond, working diligently to ensure our residents have the tools
they need to get back to work. Through their efforts over the last 35 years, Michigan has excelled
in creating sustainable jobs and has continued to make strides in becoming an economically
strong and competitive state.

I would also like to congratulate this year’s awardees who have made critical contributions to
transforming and uplifting our state’s economy. There is no doubt their insight, talent, and
devotion to building a skilled and adaptable workforce will continue to positively impact our
state.

Again, welcome to the 2022 Michigan Works! Impact Awards. Please accept my best wishes for
an enjoyable and memorable celebration.

Sincerely,

Gretchen Whitmer
Governor of Michigan

LETTER FROM CEO & BOARD CHAIRPERSON

Dear Colleagues:
Welcome to the 2022 Michigan Works! Association Impact Awards!
In every region, remarkable accomplishments are setting the pace for new job development
and growth opportunities across the state. Today we will hear from lawmakers, talent leaders,
Michigan Works! organizations, employers and – most importantly – the people who have
overcome a variety of barriers to create amazing careers for themselves.
This year’s award recipients, individuals, businesses, and institutions, represent the best
examples of Michigan’s workforce. They were chosen because the impact of their work
transforms lives and contributes to our thriving communities.
We offer our thanks to the policy leaders, lawmakers, community partners, and others in the
private, nonprofit, and education sectors who have helped make today’s achievements possible.
The 2022 Impact Awards are not only an acknowledgement of significant accomplishments,
but also a sign of opportunities to come. We look forward to continued commitment and
dedication to building a skilled workforce in Michigan, opening doors and changing lives.
Congratulations to all and best wishes for a prosperous future!
Best Wishes,

Ryan Hundt John Kaczynski,
CEO Chairperson, Board of Directors
Michigan Works! Association Michigan Works! Association
Director of Governmental Affairs,
Saginaw Valley State University

5

CAPITAL AREA
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR customizing recruiting strategies and expanding
their reach into the job seeker market.

AWARD WINNER
EMPLOYER: KTM Industries

Established in 2002, KTM Industries is a producer of Green Cell Foam, a unique, natural, environmentally friendly
packaging. Thermal insulating and shock absorbing, Green Cell Foam has replaced polystyrene packaging in
industries ranging from pharmaceutical to automotive. It is compostable, water soluble and made of annually
renewable, non-GMO, U.S.-grown cornstarch, proving it is possible to be “green” and make money. In addition to
being an environmental steward and an industry leader, KTM Industries is an Employer of Excellence in
greater Lansing.
KTM Industries has worked with the Capital Area Michigan Works! (CAMW!) Business Services Team for many
years to customize recruiting strategies and expand their reach into the job seeker market. Through postings on
Pure Michigan Talent Connect, social media, and job fairs held onsite virtually, KTM Industries grew from 20
employees to 75 between 2017 and 2018. KTM then more than doubled the size of their Lansing-based workforce
to 160 in 2019-20.

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TWEET YOUR CONGRATS TO @CAMWJOBS, @GREENCELLFOAM USE
#MIWORKSIMPACT

Many of these new employees have been New Americans and young workers. This increasingly diverse and
growing workforce brought with it a change in the mechanics of training, supporting their growing workforce
and business.

In 2019, KTM Industries became one of the founding members of the CAMW! Business Resource Network.
Through this partnership, KTM provides concrete support to assist with barriers such as reliable transportation,
locating affordable housing, strategies to get caught up on bill payment, teaching debt management, and even
offering help navigating health and retirement benefits. This all has led to increased retention for KTM and job
stability for the employees.

“KTM has been working with CAMW! for over 20 years, from when we only had a dozen employees,” said
president and CEO of KTM Industries Tim Colonnese. “Originally, we looked to CAMW! to help us fill open
positions and for information on the local employment market. Since then, we have expanded our reliance on
CAMW! for advice on best employment practices, assistance with training grants, and, most recently, entering
into their Business Resource Network (BRN) program as a valuable additional tool in helping and retaining
employees. Throughout the years, our interactions with CAMW! – from the account manager to the CEO – have
been consistently professional, cordial and facilitative. Now, with over 200 local employees, we consider CAMW!
an important, strategic partner to KTM’s current and future success.”

Through three Going PRO Talent Fund independent applications, 47 KTM employees are now better prepared to
assist with both solving the problems of an exponentially growing business and providing the effective leadership
required to support a growing workforce. As KTM Industries has expanded and grown in market share, they have
shared that success with employees, reinvesting in the workforce by raising wages twice in the past year.

“CAMW! and greater Lansing are fortunate to have the leadership of Tim Colonnese and KTM Industries,” said
CAMW! CEO Carrie Rosingana. “We could not ask for a better workforce development partner to collaborate
with than KTM.”

“Throughout the years, our interactions with CAMW! – from the

account manager to the CEO – have been consistently professional,

cordial and facilitative. Now, with over 200 local employees, we

consider CAMW! an important, strategic partner to KTM’s current

and future success.”

-- Tim Colonnese, CEO of KTM Industries

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DETROIT EMPLOYMENT
SOLUTIONS CORPORATION

IMPACT AWARD PRESENTED FOR recruiting Detroit residents to a new
apprenticeship program that creates robust, skilled trades career opportunities.

AWARD WINNERS

EMPLOYER: Kappen Tree Service

WORKER: DeMarcus Cleveland

PARTNERS: DTE Energy
IBEW Local 17
Focus: HOPE
U.S. Truck Drivers Training School

DeMarcus Cleveland is a lifelong Detroiter, husband of five years and a father to two kids, with another on the way!
He left his career of six years as a United States Postal Service (USPS) letter carrier to pursue a stable, skilled-trades
career to provide for his family. Cleveland came to Detroit Employment Solutions Corporation (DESC) for assistance
in finding a job in the skilled trades.

Skilled trades jobs are in high demand and, in light of climate-related changes, line clearance tree trimmers are
highly sought after by energy companies such as DTE. Their work increases customer energy reliability by more than
60 percent, which is critical to our communities amid the ongoing pandemic.

Through Detroit At Work, DESC assisted Cleveland with the sign-up process and provided funding for him to take
part in the DTE/IBEW Tree Trim Academy, of which Cleveland is now a graduate. He is now working in a full-time
position with Kappen Tree Service and has started his union apprenticeship.

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TWEET YOUR CONGRATS TO @DETROITATWORK AND @DTE_ENERGY, USE
#MIWORKSIMPACT

Detroit At Work partnered with DTE Energy, IBEW Local 17, Focus: HOPE and U.S. Truck Drivers Training
School (USTDTS) to engage and recruit City of Detroit residents, including Cleveland, to join DTE’s newly
opened Tree Trim Academy that upskills and trains those seeking a union, skilled trades career in Line
Clearance Tree Trimming.

Since opening in mid-April 2021, the DTE/IBEW Tree Trim Academy has hosted five cohorts, totaling 59 program
participants. Eighteen Detroiters joined the program with 16 completing and enjoying immediate placement
with DTE tree trimming vendors such as Davey Tree, Kappen Tree Service and Urban Tree Trimming. Upon
completion, graduates begin their IBEW apprenticeship with a starting wage of $15.92 per hour, which quickly
jumps to almost $18 per hour within their first 500 hours on the job. A tree trim apprenticeship takes between
two and two-and-a-half years to complete, at which time, journeyman tree trimmers make $29 per hour with
full union benefits for themselves and their families.

“The Tree Trim Academy equips Detroiters with the skills they will need for high-paying and in-demand skilled
trades careers,” said president at Detroit at Work/DESC Terri Weems. “It also provides them a direct pathway
to financial and socioeconomic growth and stability. For many participants, these have been life-changing
opportunities and, with more cohorts planned, there will be further opportunities for Detroiters to take part.”

The DTE/IBEW Tree Trim Academy provides a great pathway to a good paying career for Detroit residents and
infuses the line clearance tree trimming industry with local, diverse talent to serve their communities through a
robust, skilled trades career.

“Tree Trim jobs bring prosperity to people who pursue them

and also offer a strong pipeline to opportunities such as

overhead line work. And, I can tell you, these are really

high-paying jobs that allow people to provide nicely for

their families.”

-- Jerry Norcia, CEO of DTE Energy

9

GREAT LAKES BAY
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR dedication to the community and to educating
young people to provide opportunities for personal growth and advancement.

AWARD WINNER
EMPLOYER: Isabella Bank

Isabella Bank’s over 118 years of service to the community began in Mount Pleasant, Michigan. With the support
of the local communities, they have been able to grow their partnerships to serve in seven Michigan counties
which include Clare, Gratiot, Isabella, Mecosta, Midland, Montcalm, and Saginaw.
The Bank’s demand-driven commitment to the workforce development of their staff has earned them respect and
appreciation among their 400 employees. The bank’s philosophy of helping their customers and communities
grow through their ability to diagnose and deliver the financial products and services needed has allowed this
collaboration to grow.
A great example of Isabella Bank’s dedication to the community is their Fall Service Day event. The bank closes
and their 400 employees help by volunteering to make a difference in the community. In 2019, the bank partnered
with a food bank in Greenville where a third of their employees helped prepare over 50,000 meals. Two-thirds of
the staff was dedicated to helping Habitat for Humanity with many projects in the Midland and Mount Pleasant
communities.

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TWEET YOUR CONGRATS TO @GLBMIWORKS, @ISABELLABANK USE
#MIWORKSIMPACT

Isabella Bank firmly believes that educating young people is a crucial part of providing opportunities for
personal growth and advancement. Eleven scholarships are awarded each year to young professionals to
advance their education.

“Great Lakes Bay Michigan Works! Business Services Team truly enjoys assisting Isabella Bank with their
recruitment and training needs,” said Great Lakes Bay Michigan Works! CEO Chris Rishko. “Isabella Bank’s
commitment to building the talent pipeline of our youth is one of many reasons why Great Lakes Bay Michigan
Works! is proud to support this nomination for the 2022 Michigan Works! Impact Award.”

The Great Lakes Bay Michigan Works! Business Services Team (GLBMW BST) has assisted Isabella Bank with
their FY2021 and FY2022 Going PRO Talent Fund grant application and process. Supporting Isabella Bank’s
unique nontraditional leadership training and talent needs has been exciting. The banking/financial industry
is extremely competitive and small banks must continuously strive to stay relevant. The trainings have helped
support Isabella Bank’s mission of maintaining high quality, personalized service to their customers, enhancing
shareholder value through strategic growth and being an employer of choice.

The GLBMW BST also assists Isabella Bank with job postings on Pure Michigan Talent Connect, social media
sites, and college career portals. Using recruitment efforts like in-person and virtual job fairs have also proven to
be successful tools to assist with staffing needs.

“The Great Lakes Bay Michigan Works! Business Services Team does a great job of helping employers with
much-needed, valued resources,” said Senior Vice President of Isabella Bank Patrick Mease. “Their assistance
with the Going PRO Talent Fund grant award has helped strengthen relationships with our customers. The
Going PRO Talent Fund program has been vital for our bank to continue our growth through employee develop-
ment. We look forward to continuing this relationship with Great Lakes Bay Michigan Works! in FY2022.”

“The Great Lakes Bay Michigan Works! Business Services Team
truly enjoys assisting Isabella Bank with their recruitment and
training needs. Isabella Bank’s commitment to building the talent
pipeline of our youth is one of the many reasons why Great Lakes
Bay Michigan Works! is proud to support this nomination for the
2022 Michigan Works! Impact Award.”

-- Chris Rishko, CEO of Great Lakes Bay Michigan Works!

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GST MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR dedication to providing good-paying job
opportunities in the community and to helping workers succeed in their career endeavors.

AWARD WINNERS
EMPLOYER: Port Austin Level & Tool
WORKER: Carmen Rivera
PARTNERS: Tuscola County MDHHS

Carmen Rivera and her family arrived in Michigan in spring of 2019 from Puerto Rico, on an employment
opportunity, after Puerto Rico was heavily hit by Hurricane Maria. GST Michigan Works! was able to partner with a
local employer to provide transportation, employment, and housing to the Rivera’s.
Rivera participated in English as a Second Language (ESL) classes and embraced her new community. Sadly, the
following year, Rivera and her husband lost their jobs. She continued to look for employment and housing but with
no steady income, they wondered how they would make it. Going back to Puerto Rico was not an option as there
were fewer jobs than ever.
Ronaldo Gomez, from the Michigan Department of Health and Human Services (DHHS), connected the family to
much needed benefits and resources. Once again, they had healthcare coverage, assistance to pay for their basic
needs, and support while they found new employment. It was the light at the end of the tunnel that gave them the
strength and encouragement to not give up.

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TWEET YOUR CONGRATS TO @GSTJOBS, USE #MIWORKSIMPACT

Rivera connected with the PATH program and GST Michigan Works! in December of 2020. Public transportation
was limited, and Rivera would start walking early in the cold winter days in search of work. It wasn’t long before
her dedication paid off.

Jennifer Upthegrove, from Port Austin Level & Tool, saw in Rivera the dedication she wanted in a worker and
offered her a job where she started immediately. Knowing it was winter and that Rivera was walking to work,
Upthegrove offered to pick her up and drive her home. Things started to really turn around for this family and
their success became contagious as opportunities started pouring in. GST Michigan Works! was able to help
with a car, registration, and the first few months of insurance coverage. An opening at Port Austin Level & Tool
allowed Rivera’s husband to join the team and finally, there were two incomes to stabilize the family.

“I am very grateful to GST Michigan Works! and the services they provide for workers,” said Upthegrove.
“Without the help Carmen received, she would have gone back to Puerto Rico and we may have had to close
our doors. Carmen learned her job quickly and does excellent work. Having good workers on your team makes
all the difference.”

With the help of the community, she was able to rent a house near her place of employment where she
continues to live. Rivera considers Michigan her new home and will never forget how the community came
together to help her family when they needed it most.

“I am very thankful, and emotional, for the support I received through GST Michigan Works! and their
assistance in helping me purchase a vehicle to get to and from work,” said Rivera.

“I am very grateful to GST Michigan Works! and the services they
provide for workers. Without the help Carmen received, she would
have gone back to Puerto Rico and we may have had to close our
doors. Carmen learned her job quickly and does excellent work.
Having good workers on your team makes all the difference.”

-- Jennifer Upthegrove, Port Austin Level & Tool

13

MACOMB/ST. CLAIR
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR perserverance, passion for service and willingness
to learn a new skillset through on-the-job training.

AWARD WINNER
WORKER: Melissa Etue

Melissa Etue had been working in the makeup industry for 20 years when she decided to pursue opportunities in
a different industry. Due to the pandemic, the beauty industry, and retail, in which Etue worked, was heavily
impacted. In the fall of 2020, Etue officially parted ways with her employer when she was laid off. Etue wanted to
find a career that reignited her passion for service, building a brilliant team, and a strong foundational base for a
business to thrive.
Etue strived to work for a company that aligned with her values and desired a mission statement she could support.
One day, she saw a posting for a District Manager at Achatz Handmade Pie Company. She fit many of the skills at this
position but did not have experience in the food industry. Although Etue did not have experience in the industry,
skills could be taught, and she knew she had the passion to bring to Achatz Pies.

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TWEET YOUR CONGRATS TO @MIWORKMSC, USE #MIWORKSIMPACT
“I am grateful that Achatz Pies took a chance on me because together we are innovating and building a stronger
business, and I am becoming a great baker in the process,” said Etue. “I am now developing a new
training program for the next group hiring into the company. I am taking my experience, and making it teachable
for an overall stronger, and an even more passionate team driven by skills and knowledge.”

She interviewed for the District Manager position and clicked with leadership and the founder of the company.
She felt like she had found her place until they asked about her knowledge of the food industry. Etue admitted she
did not know food safety, quality assessment, and how to bake.

In partnership with Michigan Works!, Achatz Pies decided to hire Etue into the leadership role for their retail
operations. They saw her passion for service and willingness to learn something new. She received 480 hours
of on-the-job training as a District Manager for Achatz Pies with training funds provided by COVID-19 Recovery
Project Funds.

“The USDOL awarded funds to the State of Michigan in May 2020 to provide disaster relief employment and
included additional dislocated worker funding to accommodate the expected rise in unemployment during
the pandemic,” said executive director of Macomb/St. Clair Michigan Works! Justin Al-Igoe. “Our nominee is an
example of the thousands of local workers who lost their job due to the impact of the pandemic. With the
support of this employment and training assistance, our nominee became reemployed in a new industry in a
high-demand occupation.”

“I am grateful that Achatz Pies took a chance on me because
together we are innovating and building a stronger business,
and I am becoming a great baker in the process. I am now
developing a new training program for the next group hiring into the
company. I am taking my experience, and making it teachable for
an overall stronger, and even more passionate team driven by skills
and knowledge.”

-- Melissa Etue, Achatz Handmade Pie Company

15

BERRIEN, CASS, VAN BUREN
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR establishing three Registered Apprenticeships in
clinical healthcare roles focused on recruitment from underrepresented populations.

AWARD WINNERS

EMPLOYER: Spectrum Health Lakeland

WORKER: Dr. Lowell Hamel &
Dr. Lynn Todman

PARTNERS: Lake Michigan College

Spectrum Health Lakeland is a nonprofit community-owned health system in Southwest Michigan, serving
roughly 237,000 in their service area. Lakeland is a division of Spectrum Health comprising over 31,000 team
members, 14 hospitals (including Helen DeVos Children’s Hospital), a robust network of care facilities, teams
of nationally recognized doctors and providers, and the nation’s third-largest provider-sponsored health plan,
Priority Health, currently serving over one million members across the state of Michigan.

The hospitals of Lakeland have always offered essential health care services to everyone, regardless of their
ability to pay. Lakeland continually works to create an integrated system of care that is accessible, affordable,
compassionate, and responsible.

Spectrum Health Lakeland has demonstrated an outstanding example of demand-driven, community-based
initiatives. Throughout 2021, they have established three Registered Apprenticeships in clinical healthcare roles
focusing on recruitment from underrepresented populations in the surrounding areas. The three programs are
for Medical Assistants, Pharmacy Technicians, and Phlebotomists. Their vision is to create career pathways for
residents, along with having excellent patient care with staff that represent the community they are serving.

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TWEET YOUR CONGRATS TO @MICHIGANWORKS AND @LAKEMICHCOLLEGE, USE
#MIWORKSIMPACT

“We have appreciated the knowledge, support, and expertise that Michigan Works! has provided in
launching three apprenticeship programs,” said Dr. Lowell Hamel, COO, Spectrum Health Lakeland.
“They have been a true partner in this new adventure as we grow these opportunities for our organization
and community.”

Their need for these programs stems from an ongoing talent shortage, along with the desire to narrow the
health inequities experienced in employee demographics and access to healthcare.

Spectrum Health Lakeland identified more than 850 team members operating in less skilled labor roles.
Through this data analysis of the employee base and assistance from Michigan Works! Berrien, Cass, Van
Buren, there is certainty in ensuring career pathways for incumbent workers and new recruitment incentives
for the talent pool. The quality programming and small pilot cohorts have created significant opportunities
for lessons learned and best practices. Additionally, Spectrum Health Lakeland increased their base pay for all
employees to $15 per hour, following suit with all occupations receiving applicable increases. This extensive
analysis, and actions taken, are sure to highlight Spectrum Health Lakeland for innovation and creativity in
accomplishing their goals.

“The Health Sciences team members at Lake Michigan College were super excited to partner with Michigan
Works! for an apprenticeship offering with Spectrum Health Lakeland,” said Marla Clark, Dean, Health
Sciences, Lake Michigan College. “Rick, Erin, and the rest of the team at Michigan Works! jumped right
in and shared their knowledge of an apprenticeship and all the particulars to getting one started. They
continue to provide great support and are a strong partner to work with, which is certainly a benefit for us
and this community.”

“We have appreciated the knowledge, support, and expertise that
Michigan Works! has provided in launching three apprenticeship
programs. They have been a true partner in this new adventure as
we grow these opportunities for our organization and community.”

-- Dr. Lowell Hamel, CEO, Spectrum Health Lakeland

17

MICHIGAN WORKS!
NORTHEAST CONSORTIUM

IMPACT AWARD PRESENTED FOR investing in young talent and offering good-paying
job opportunities in the community.

AWARD WINNERS

EMPLOYER: Monarch Millwork

WORKER: Dakota Diem

Monarch Millwork, located in Grayling, Michigan, operates in the hardwood veneer and plywood manufacturing
industry. Their sister company, Michigan Wood Pellet is a solid fuels specialist and one-stop-shop for all heating
needs, and offers everything from grills to stoves and boilers to coal and pellets. Their business began in 1976 in
the Grayling Industrial Park, and they moved into a newly built plant in 1992. Currently, their business is expanding
into the sawmill industry and they are planning on increasing their staff size.

Dakota Diem was working at Monarch Millwork in an entry-level position and the management knew quickly that
he was a stand-out employee with great potential. The Michigan Works! Northeast Consortium Business
Solutions Professional recommended the On-the-Job Training (OJT) program with the company and assisted with
the contract and supporting documents to elevate his skillset and advance him in the company. The Michigan
Works! Career Navigator and Career Advisor were able to assist Diem with supportive services that included
a career goal to become an Industrial Production Manager. His barriers were noted as lack of appropriate work
clothes as well as lack of relevant experience to achieve career goals. Michigan Works! was able to provide the
required work attire to perform his job at Monarch.

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TWEET YOUR CONGRATS TO @MWNEMC, USE #MIWORKSIMPACT

“Michigan Works! provided me with very nice work boots,” said Diem. “The Michigan Works! staff and case
worker were always super helpful and responsive.”

Monarch Millwork managers saw great potential in Diem and they knew he was an employee that could be
trained and developed for higher positions within the company. By using the wage reimbursement funds
through the OJT program, Monarch and Michigan Works! developed a training plan that led Diem through a few
promotions and up to Rough Mill Production Manager, a title he holds today.

Monarch has consistently partnered with Michigan Works! to offer student talent tours and has even
taken on youth work experience students. They’re a supporter of the offender success program, have
utilized the OJT program, including Incumbent Workers, and are a supporting partner on the
MiLEAP program.

Monarch Millwork is a company that invests in young talent by providing opportunities for students to tour
the plant and learn about the manufacturing industry. Seth Reichard, Logistics, Production, Marketing, HR, QC,
& Sales Manager for Monarch, has led numerous tours for students in northeast Michigan. The company also
works with the Shawono Center, a juvenile detention center in Grayling, and has met with their students
virtually to let them know the opportunities at Monarch after release. Shawono students have also
participated in supervised plant tours where they learn about second chances, and a company that is willing
to invest in their futures. Monarch Millwork has worked with the Offender Success Program and has taken on
several new hires who came through the program.

Reichard recently joined the Crawford AuSable Schools Advisory Committee and suggested working with
students to develop more skills in the area of order of operations. Meaning, how do we figure out what cuts
need to be made, and when in the course of a project, to ensure that there is a sufficient volume of material to
complete the job.

Reichard is also a participant in the MiLeap Initiative, lending his insight and joining with Michigan employers,
to address regional workforce needs and advance existing employees through re- and up-skilling.

“We have worked with Michigan Works! for several years with the OJT program and numerous talent tours,
sector groups, and recently joined the MiLeap initiative,” said Reichard.

“Michigan Works! provided me with very nice work boots.
The Michigan Works! staff and case worker were always super
helpful and responsive.”

-- Dakota Diem, 2022 Impact Award Winner

19

MICHIGAN WORKS!
REGION 7B

IMPACT AWARD PRESENTED FOR creating a Behaviorial Health Technician
apprenticeship program.

AWARD WINNERS

EMPLOYER: RISE Center for Autism

WORKER: Stacie Badley

The RISE Center for Autism first opened its doors to autistic children in 2017. Since opening their center in
Prudenville, Dr. Margaret Ficaj has had difficulty recruiting new employees and retaining them. Many
conversations have occurred over the years; however, while promoting the FY21 Going PRO Talent Fund
the apprenticeship program was identified as a possible solution to their staffing issues.

Michigan Works! Region 7B staff assisted Dr. Ficaj with setting up a Behavioral Health Technician Department of
Labor Registered Apprenticeship Program. In April 2021, the apprenticeship was approved by the U.S. Department
of Labor. Once in place, the apprenticeship opportunity was advertised on the Pure Michigan Talent Connect
website. Several candidates were identified and funding was used to offset training costs for the On-the-Job
Training component of the apprenticeship.

In April 2021, Stacie Badley contacted the Michigan Works! office in Prudenville to complete the Career Scope
assessment for the open position as a Behavioral Health Technician at the RISE Center for Autism in Prudenville.
Badley had previous experience as a mental health assistant, and as a paraprofessional, and felt she would be a
great addition to their team. The employer had recently set up a U.S. Department of Labor Registered
Apprenticeship Program for Behavioral Health Technicians and Badley was very interested in an apprenticeship.

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TWEET YOUR CONGRATS TO @MIWORKSREGION7B, USE #MIWORKSIMPACT

In May 2021, Badley was one of the first apprentices at the RISE Center for Autism. She has officially begun her
apprenticeship and is working toward receiving her certification. She enjoys working with kids and looks forward
to her job every day. Badley is an exceptional employee and it instantly shows in her smile. Michigan Works! is
delighted to have been able to assist her with her long-term career goals.

Since beginning to work with Michigan Works! Region 7B, RISE’s employee retention is up 90 percent, staffing
has increased 36 percent, with 50 percent of those staff being full-time (all previous were part-time). RISE also
opened a second clinic in Gladwin, expanded home-site services to add six additional counties through a recent
contract, and will soon be expanding its scope of services through the launch of a nonprofit version of RISE.

“With Michigan Works! Region 7B as a partner, RISE was able to craft better employment practices,” said
Michigan Works! Region 7B executive director Mark Berdan. “RISE took what our staff suggested to heart and
helped shift its technician staff hiring mindset from hiring ‘any warm body’ – as they had been doing in staffing
urgency – to scrutinizing to hire ‘quality,’ which ultimately translated into retention. With the help of Region 7B,
RISE also developed an apprenticeship program that was the first of its kind in the area. RISE truly valued the
professional advice given by Region 7B staff.”

Dr. Ficaj is an outstanding example of an employer and is valued in the communities she serves. She
understands that as a business owner you often need to take a closer look at internal operations, challenges,
wages, and policies to make your business stronger.

“With Michigan Works! Region 7B as a partner helping us craft our employment practices, RISE has not only been
able to navigate the turbulent waves of the recent pandemic, but we have come out different and stronger,” said
Dr. Ficaj.

“With Michigan Works! Region 7B as a partner helping us craft our
employment practices, RISE has not only been able to navigate the
turbulent waves of the recent pandemic, but we have come out
different and stronger.”

-- Dr. Margaret Ficaj, RISE Center for Autism

21

MICHIGAN WORKS!
SOUTHEAST

IMPACT AWARD PRESENTED FOR creating a community collaboration to find
innovative ways to solve the healthcare workforce shortage.

AWARD WINNERS

EMPLOYER:
Homewatch Caregivers of Ann Arbor

WORKER: Billy Truong

PARTNER:
Washtenaw Community College

Along with a group of healthcare employers, Michigan Works! Southeast, and Washtenaw Community College
(WCC), an idea was born, discussed, and a plan to train and employ healthcare providers was set and named
Foundations of Caring.

The push needed at each meeting came from Breanne Stuart from Homewatch Caregivers of Ann Arbor. Her hard
work and perseverance kept the collaboration of healthcare employers – Homewatch Caregivers (including Vibrant
Life Senior Care, Interim of Ann Arbor and Waltonwood Carriage Park) as well as Washtenaw Community College
and Michigan Works! Southeast – on track for the new creative program.

Stuart’s leadership has taken an employer collaboration idea to a successful class cohort. The first customized
training course is complete and now trainees are participating in an On-the-Job Training (OJT) portion to complete
the program.

22

TWEET YOUR CONGRATS TO @MICHWORKSSE, USE #MIWORKSIMPACT

“The Michigan Works! team, along with Washtenaw Community College and our local employer group, have
been tireless in uncovering innovative ways to solve our workforce shortage,” said Stuart. “Over the past year
and a half, the relationships we’ve solidified, the strategies we’ve built and the challenges we’ve overcome have
all been monumental. While others hunkered down in the wake of the pandemic, our partners at Michigan
Works! continued to push our ideas and needs to the forefront of their docket! It’s partnerships like this that I
envision will change and enhance the workforce of the future!”

Billy Truong went through the first cohort customized training and is now completing the OJT portion of the
program and is doing a great job!

Stuart and the employer collaboration have worked extremely hard to make this program a long-term success
and they see this as a way to introduce a career path, not just a job, for individuals to consider healthcare as a
pathway to the future. The best part is that trainees will know they have a job at the end of the initial two-week
course because they have already interviewed and accepted the position before entering training. Another one
of the benefits of the Foundations of Caring program.

The industry-led cluster strategy has been championed by four anchor employers -- Homewatch Caregivers,
Vibrant Life Senior Living, Interim Healthcare, and Waltonwood Carriage Park. In their tireless effort to “grow
their own talent” these employers have worked with Washtenaw Community College and Michigan Works!
Southeast to create an agile, fast-track classroom to career in just two weeks.

“The Foundations of Caring training initiative is a true example of the positive impact that can occur when
employers connect and collaborate with each other, and to work in concert with workforce and talent
development partners to produce scalable talent pipeline solutions,” said director of Workforce and Community
Development for Washtenaw Community College Jose Reyes. “The shortage of long-term healthcare
professionals is well documented. This new program cultivates talent to meet the needs of the growing
long-term care industry and to provide an expedited on-ramp to opportunity and employment among first-time
job seekers, recently unemployed, or those seeking a career change to an in-demand occupation in an
accelerated fashion.”

“The Michigan Works! team, along with Washtenaw Community
College and our local employer group, have been tireless in
uncovering innovative ways to solve our workforce shortage.”

-- Breanne Stuart, Homewatch Caregivers of Ann Arbor

23

MICHIGAN WORKS!
SOUTHWEST

IMPACT AWARD PRESENTED FOR developing a local talent pipeline initiative into early
childhood education careers.

AWARD WINNERS

EMPLOYER: YWCA Kalamazoo

WORKER: Jazmine Carpenter

PARTNER:
Southwest Child Care Resources

Jazmine Carpenter was enrolled in the Michigan Works! Southwest WIOA Youth Services in Kalamazoo County
on December 14, 2020. Her career goal was to obtain employment in early childhood education. However, her
previous experience was in food service, so she wasn’t sure how to proceed to make her dreams come true.

After she enrolled with WIOA Youth Services through Michigan Works! Southwest (Youth Opportunities
Unlimited (YOU)), her career coach, Brandi Herrell, helped her to identify her challenges to success and overcome
those barriers. These barriers included being a parenting youth, no/restricted driver’s license, transportation,
scheduling appointments, lack of interview clothing and appropriate work clothing, difficulty completing
employment applications and preparing for interviews, housing transitions, lack of childcare resources, low
self-esteem, lack of self-advocacy and leadership skills, difficulty applying for higher positions within the
organization, and issues related to navigating difficult conversations in the workplace.

Carpenter has since secured daycare, participated in a seven-week virtual paid internship through Young
Professionals programming to gain work experience, obtained and prepared for a professional interview, moved
into more secured housing, and obtained interview clothes.

24

TWEET YOUR CONGRATS TO @MIWORKSSW AND @YWCAKALAMAZOO, USE
#MIWORKSIMPACT
While working with Herrell, her Career Coach, toward the next step in her career, there was a local initiative
for developing a talent pipeline into early childhood education careers. As the employer, the YWCA began
training Carpenter when she was hired in April 2021, and she started using her new skills when the center
officially opened in September 2021.

Carpenter was quickly transitioned to a Lead Teacher position in August 2021. Upon completion of the
apprenticeship, she will hold the nationally recognized CDA Certificate and the U.S. Department of Labor
Early Childhood Education Certificate. She will also have nine experiential college credits through the Early
Childhood Education Program at Kalamazoo Valley Community College as an incentive to continue her
education and earn an Associate degree in the career pathway.

“My greatest dream and career goal in life is to open my own Head Start/Daycare facility,” said Carpenter.
“To do that, I knew I needed to get a degree in Early Childhood Education. I love to think about how I can
positively influence future generations of children to reach for their dreams and become the next
generation of artists, political representatives, and even mentors and teachers like the people at YOU. I want
children to see people who look like them and know they too can believe their dreams are possible. I want
all voices to be equitably heard and that they make a difference. This opportunity with the YWCA, and the
support I continue to receive along the way from mentors at YWCA and YOU, have brought my dream to life!”

“My greatest dream and career goal in life is to open my own
Head Start/Daycare facility. To do that, I knew I needed to get a
degree in Early Childhood Education. This opportunity with the
YWCA, and the support I continue to receive along the way from
mentors at YWCA and YOU have brought my dream to life!”

-- Jazmine Carpenter, 2022 Impact Award Winner

25

MICHIGAN WORKS!
WEST CENTRAL

IMPACT AWARD PRESENTED FOR overcoming barriers to build the confidence needed
to find a new career and providing rewarding job opportunities in the community.

AWARD WINNERS

EMPLOYER: Pere Marquette River Lodge

WORKER: Jessica Liggett

PARTNER: Mason-Lake Adult Education

Jessica Liggett has struggled with reading and her speech her entire life. These barriers prevented her from
finding success for years, and subsequently had a negative effect on her self-confidence. So, when she entered
the Mason-Lake Adult Education program to earn her high school diploma, she was very unsure of herself and
the journey she was about to begin.

“Jessica was a hardworking and dedicated student in the Mason-Lake Adult Education program,” said Liz Stark,
Mason-Lake Adult Education director. “She came to us unsure of herself and her own abilities. In the last few
years, Jessica has earned her high school diploma and completed the Transitions program for post-secondary
study. Jessica is now confident and happy with what she has accomplished!”

Through a lot of hard work and dedication, Liggett was able to complete her diploma in spring 2016 and was
ready to enter the workforce. However, she still lacked the self-confidence she would need to find success.
Michigan Works! West Central Talent Specialist Connie Aalderink was able to help Liggett complete several mock
interviews to help prepare her for the real thing. Michigan Works! West Central also was able to provide her with
new clothing for several job interviews.

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TWEET YOUR CONGRATS TO @MIWORKSWESTCENT, USE #MIWORKSIMPACT

Although Liggett was not hired following her first interview with a local employer, it did make her feel more
confident going into her next job interview. Because she felt more prepared and confident, the interview with
Pere Marquette River Lodge was a success, and she was hired in April 2021. For the first time in her life, she was
able to obtain a full-time job to provide for herself and her household.

“It’s overwhelming,” said Liggett. “I’ve had a lot of support from a lot of people. I love this job. This is my second
home. Anna has been the best friend I’ve ever had, and I think it’s a really good match that I’m here.”

Liggett’s strong work ethic allowed her to take on more responsibility at the Lodge and even earned her a pay
increase. At the Lodge, she helps with housekeeping in the cabins and around the Lodge, keeps the kitchen and
dining areas clean, and more.

“When I interviewed Jessica, she said to me, ‘No one else will hire me,’” said Anna Riling, Owner, Pere Marquette
River Lodge. “I could not imagine that and thought everyone should have a shot. I’ve watched her change a lot. At
first, she was a little timid, because we’re a big group to take on – we’re all jokers; we’re loud; we’re in your face.
Now she’s one of us. Her confidence has built, and it’s just been beautiful to watch that. She just keeps on going,
taking on more and more responsibility and she’s good at it!”

“When I interviewed Jessica, she said to me ‘No one else will hire
me.’ I could not imagine that and thought everyone should have a
shot. I’ve watched her change a lot. At first, she was a little
timid, because we’re a big group to take on -- we’re all jokers;
we’re loud; we’re in your face. Now she is one of us. Her
confidence has built and it’s just been beautiful to watch that.
She just keeps going, taking on more and more responsibility
and she’s good at it!”

-- Anna Riling, Owner, Pere Marquette River Lodge

27

NORTHWEST
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR offering an apprenticeship in an in-demand field that
leads to a fulfilling career.

AWARD WINNERS

EMPLOYER: Kalkaska Memorial
Health Center

WORKER: Jill Ponstein

PARTNER:
Penn Foster/Industrial Training Solutions
U.S. Department of Labor, Office of Apprenticeship

During the early days of the COVID-19 pandemic, Jill Ponstein noticed that weekly dinners with her mom and sister
became only 30 minutes long because they both had to get back to their jobs at Kalkaska Memorial Health Center
(KMCH) where they were working nearly around the clock. Ponstein said she felt helpless, so when she saw a
posting for a Medical Assistant Apprenticeship opportunity offered by Northwest Michigan Works!, in partnership
with Kalkaska Memorial, she applied.

Ponstein’s educational and employment background were in business, but she says she had always been interested
in healthcare. She had even started to attend a local community college focused on obtaining her Medical Assistant
certification. But balancing school, work, and family made that difficult, so she put her education on hold until her
youngest child was enrolled in school. Ponstein said the apprenticeship allowed her to get her education and
training while balancing her other responsibilities.

“I was so excited to start in a career that had always piqued my interest,” said Ponstein. “Michigan Works! helped
tremendously by making sure I had the tools to complete my job. They provided me with scrubs, shoes, and a
stethoscope with no cost to me.”

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TWEET YOUR CONGRATS TO @NWMICHIGANWORKS, USE #MIWORKSIMPACT

The U.S. Department of Labor Registered Medical Assistant Apprenticeship included paid on-the-job learning and
online related technical instruction along with guidance from professional mentors. The program’s work-based
learning strategy allowed Jill to get her training without having to pay for classes.

“Kalkaska Memorial Health Center was finding it difficult to recruit Medical Assistants to meet the needs of
our growing family medicine practice,” said director of Employee Relations at Kalkaska Memorial Health Center
Heather Soenksen. ”Identified barriers for community members to train in healthcare careers included the
difficulty in juggling school, work, and educational expenses. The apprenticeship partnership with Northwest
Michigan Works! offers the career opportunity in our community for paid on-the-job learning and paid online
related technical instruction along with guidance from professional mentors.”

Ponstein successfully completed her apprenticeship program and is now mentoring others as a Certified Medical
Assistant. Her aspirations to continue her education and cultivate her career pathway growth include learning
additional skills within the healthcare system.

“Penn Foster is proud to have worked closely with Northwest Michigan Works! and Kalkaska Memorial Health
Center to create and launch their first ever Medical Assistant Apprenticeship program,” said Rick Bruno, Penn
Foster, educational partner. “The collaboration was made simple due to the passion shared by all three parties,
jointly pursuing a common goal of expanding apprenticeship into the Allied Health arena. Further, apprentice Jill
Ponstein took full advantage of the program, completing the challenging self-paced training at an amazing pace
with a very impressive overall average of 93. The Kalkaska program should serve as a model for other healthcare
facilities, as a way to recruit and retain workers in these difficult times. I look forward to continuing to work with
Kalkaska, with the assistance of Northwest Michigan Works!, as well as looking forward to the career journey
that Jill’s training takes her on!”

“Kalkaska Memorial Health Center was finding it difficult to
recruit Medical Assistants to meet the needs of our growing
family medicine practice. The apprenticeship partnership with
Northwest Michigan Works! offers the career opportunity in
our community for paid on-the-job learning and paid online
related technical instruction along with guidance from
professional mentors.”

-- Heather Soenksen, Director of Employee Relations,
Kalkaska Memorial Hospital

29

OAKLAND COUNTY
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR developing an apprenticeship in a high-demand field
creating opportunities for growth.

AWARD WINNERS

EMPLOYER: Robert Bosch, LLC

WORKER: Arin Minasian

PARTNER: U.S. Department of Labor,
Office of Apprenticeship

Oakland County Michigan Works! is proud to partner with Robert Bosch, LLC to create an Application Developer
Registered Apprenticeship program. As a leading and innovative employer in Oakland County, Robert Bosch is
leading the way in talent development by investing in apprenticeship to create a skilled, qualified workforce for the
future. The Bosch Group is a leading global supplier of technology and services that employs roughly 394,500
associates worldwide.

The apprenticeship program lasts approximately 12 months and is a competency-based learning program.
In the program, apprentices are required to complete specific learning hours and on-the-job training that
has been outlined to ensure they are developing the skills and competencies essential to the role as an
Application Developer.

They can learn and grow in a professional environment with real-world project work, job shadowing, intensive
training, and exclusive mentoring. At the end of the program, apprentices who satisfy the program criteria are
invited to join one of the mobility solutions divisions where they can continue to grow, develop, and contribute as a
valuable team member.

30

TWEET YOUR CONGRATS TO @OAKLANDMIWORKS, USE #MIWORKSIMPACT

Bosch launched this apprenticeship to address their talent gap and build a pipeline for their organization. They
pursued talent not based upon education but on the skills, interests and abilities of the individual to succeed in the
industry. The mentoring program they have developed is outstanding!

Since 2020, Oakland County Michigan Works! Southfield supported nine apprenticeships with On-The-Job Training
and four more are under development.

“We supported this employer because of their apprenticeship model and the need for Application/Software
Developers,” said Oakland County Michigan Works! director Jennifer Llewellyn. “With this new apprenticeship,
Bosch intended to hire individuals with little to no experience and give them the opportunity to gain skills in such a
high-demand field with opportunity for growth.”

Arin Minasian, who had been working in home health care, was looking to begin a new career in software
development. His interest in the software development field was so strong that he took a bootcamp course to gain
skills in the field.

Minasian learned about the apprenticeship program and applied for it while living in California. When Bosch
offered him the apprenticeship, he moved to Michigan while his wife stayed in California. Minasian was excited to
begin the apprenticeship and a new life in Michigan!

Unfortunately, he did not have transportation when he first moved here, so Oakland County Michigan Works!
Southfield purchased a bicycle for him to make his five-mile trek to work. The bike allowed him freedom to explore
his new neighborhood and get to work. Minasian has completed his apprenticeship and recently graduated.
Additionally, he and his wife bought a home in Oakland County.

“We supported this employer because of their apprenticeship model
and the need for Application/Software Developers. With this new
apprenticeship, Bosch intended to hire individuals with little to no
experience and give them the opportunity to gain skills in such a
high-demand field with opportunity for growth.”

-- Jennifer Llewellyn, Director, Oakland County Michigan Works!

31

SEMCA
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR offering on-the-job training opportunities to offer
in-demand jobs and develop a talent pipeline.

AWARD WINNERS
EMPLOYER: The Armored Group
WORKER: Taylor Box

In the winter of 2017, Justin Skibin, SEMCA Michigan Works! Business Services Professional, sent an email to The
Armored Group’s Megan Davis regarding some potential hiring assistance after noting its job openings online.
The company responded to Skibin’s email right away, contacting him regarding the job openings the company had
available and the Michigan Works! Business Services available to them. After recording the company’s job leads,
Skibin also notified the company about the On-The-Job Training (OJT) option for its new hires. As a result, the
company has participated in six OJT contracts with the SEMCA Michigan Works! Livonia AJC including the most
recent contract for Taylor Box, WIOA Dislocated Worker participant.
Box has now successfully completed her OJT contract and is gainfully employed by The Armored Group.
Throughout her OJT, she received excellent progress report feedback, and the company has been very responsive
regarding ensuring the OJT process and reimbursement has run smoothly.

32

TWEET YOUR CONGRATS TO @SEMCAMICHWORKS AND @THEARMOREDGROUP,
USE #MIWORKSIMPACT

During her initial weeks in the OJT, the WIOA Program provided Box with supportive services in the form of gas
cards to get to and from the worksite. Though her OJT is complete, and she has successfully been exited from the
WIOA program, the company has kept up weekly contact.

“The OJT program is a fantastic resource and we would love to continue it,” said Denice Cobb, Bookkeeper/Office
Manager, The Armored Group.

They have also contacted Skibin regularly regarding conveying new job openings and events the company offers.
The company has also specified interest in participating in Registered Apprenticeship Programs, Going PRO Talent
Fund, and joining virtual job fairs in the future.

Additionally, networking has proven to be an asset in this relationship, as The Armored Group has referred two
other companies to Skibin for potential hiring-related assistance. The relationship with The Armored Group has
been great for many reasons and is only aiming to get stronger. Other key partners include Kathleen Newton, WIOA
program coordinator, at the SEMCA Michigan Works! Livonia American Job Center.

“The On-The-Job Training program is a fantastic resource and we

would love to continue it!”

-- Denice Cobb, Bookkeeper/Office Manager,

The Armored Group

33

UPPER PENINSULA
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR investing in workers through in-house training and
providing assistance to remove barriers to employment.
AWARD WINNERS

EMPLOYER: Stewart Manufacturing

WORKER: Donald Stimson

Founded in Michigan’s Upper Peninsula in 2003, Stewart Manufacturing is a manufacturer of precision machined
parts for a variety of industries. They are a company that understands the importance of investing in employees.
They recognize that training their employees is key to providing a high-quality product and service, which then leads
to being recognized for excellence.

One thing they do is transform unskilled jobseekers into entry-level machinists through a comprehensive in-house
training program. They have also utilized past Going PRO Talent Fund awards to help further upskill entry level
machinists into higher-level positions.

Upper Peninsula Michigan Works! has worked with Stewart Manufacturing steadily throughout the years. They
are always willing to participate in programs that Michigan Works! offers and are a valued member of the
Upper Peninsula Michigan Works! Business Resource Network, LiftUP.

Additionally, as Michigan Works! assists students to prepare them for the workplace as future employees, Stewart
Manufacturing always says yes when requesting they take some students through on a tour. This helps ensure they
have smart and informed young people coming into the workforce for years to come.

34

TWEET YOUR CONGRATS TO @UPMICHIGANWORKS, USE #MIWORKSIMPACT

“One of the biggest demands on this employer is finding and retaining employees,” said Bill Raymond, CEO, Upper
Peninsula Michigan Works!. “Through utilizing the LiftUP Business Resource Network, the company has made it a
priority to retain good employees. They have worked closely with the BRN Success Coach to maximize their
benefits and provide needed information and access to employees to allow the Success Coach to provide
additional assistance that has allowed them to remain employed and productive. When the biggest demand is
employee retention, utilizing the BRN is a smart and compassionate decision as it helps meet the demand and
supports employees beyond what the company could do alone.”

One such example of an employee who has received LiftUP services is Donald Stimson. Upper Peninsula Michigan
Works! provided Stimson with BRN Supportive Services and guidance with serious health, personal, and financial
issues. The Supportive Services provided included removing transportation barriers, assistance with delinquent
utilities, and other services to get the employee back on the path to financial and work-related stability.

Stimson is a very hard-working, and family-oriented person. Despite the many health and personal challenges he
has faced, his children have remained his priority, and he has tried to remain available to them, supported them to
get through school, and set an example of what hard work looks like.

Stimson has mentored several younger employees at work and is committed to remaining on the job, even
through personal struggles. Work ethic and looking out for others are part of who he is. Persistence in the face of
intense personal difficulties has paid off for him and sets a great example for his children, his co-workers, and the
community in which he lives.

“One of the biggest demands on this employer is finding and
retaining employees. Through utilizing the LiftUP Business Resource
Network, the company has made it a priority to retain good
employees. When the biggest demand is employee retention, utilizing
the BRN is a smart and compassionate decision as it helps meet the
demand and supports employees beyond what the company could
do alone.”

-- Bill Raymond, CEO, Upper Peninsula Michigan Works!

35

WEST
MICHIGAN WORKS!

IMPACT AWARD PRESENTED FOR implementing a new hiring system that provides
equal access to opportunity in employment, while reducing barriers often found in the
hiring process.

AWARD WINNERS

EMPLOYER: City of Grand Rapids

PARTNERS:
WK Kellogg Foundation
Doug & Maria DeVos Foundation

The City of Grand Rapids was in search of a new hiring system that would provide equal access to opportunity
in employment, while reducing barriers that are often typical in a hiring process. With a strong commitment to
fairness and diversity in selection, the city joined HireReach.

Many organizations face challenges transitioning to a competency-based hiring approach and the city was no
exception. They needed to work alongside eight unions and a civil service commission, navigate the requirements
of various labor agreements, and manage the challenges inherent in organizational change.

In 2018, the W.K. Kellogg and Doug & Maria DeVos Foundations funded a three-year program through West
Michigan Works! to support employers in adopting HireReach. HireReach combines learning, training, peer
learning and consulting support to help organizations adopt a fair and objective hiring process using
evidence-based selection (EBS). HireReach provided half-day training workshops, individual consulting
support, and ongoing implementation assistance to support the City of Grand Rapids in implementing
evidence-based selection.

36

TWEET YOUR CONGRATS TO @CITYGRANDRAPIDS AND @WK_KELLOGG_FDN, USE
#MIWORKSIMPACT
Through participation in HireReach, the City of Grand Rapids was able to successfully revamp their hiring process,
transitioning from a complex, labor-intensive, and ineffective process to a modern, streamlined, science-based
approach. This new hiring process has allowed the city to look at candidates holistically and as a result,
candidates who might have been passed over with the previous hiring process are now being realized for their
ability to do the job. The City of Grand Rapids is making better hiring decisions and providing employment
opportunities for a broader, more diverse group of candidates.
The City of Grand Rapids was selected as West Michigan Works! 2022 Impact Award winner because they are
an example of an employer who got the tools, training and support they needed to address hiring and retention
challenges and provide more equitable access to employment opportunities.
“With HireReach, we have been able to hire based on competencies using high-quality tools to hire candidates
and bring out the best in them, ensuring they are in the right role – which is great for our organization and the
candidate,” said Desiree Foster, Human Resources Director, City of Grand Rapids.

“With HireReach, we have been able to hire based on competencies
using high-quality tools to hire candidates and bring out the best in
them, ensuring they are in the right role -- which is great for our
organization and the candidate.”

-- Desiree Foster, Human Resources Director,
City of Grand Rapids

37

UPMichiganWorks.org

Equal Opportunity Employer Michigan Relay Center 711 · Auxiliary Aids & Services Available to Individuals with Disabilities · Affiliated with the Department of Labor and Economic
Opportunity, State of Michigan · Supported by the State of Michigan · A Proud Partner of the American Job CeNetwork · 1-800-285-WORK (9675).
This program is funded with federal dollars.

a program of MICHWORKS4U.ORG
MIWORKSREGION7B

MIWorksregion7b
MIWorksregion7b

Arenac Clare Gladwin Iosco Ogemaw Roscommon

Serving Monroe and Out-Wayne TRAINING WITH A PURPOSE
Counties Since 1996.
SEMCA Michigan Works! wishes to
congratulate Taylor Box and to recognize
The Armored Group for their role in providing
Taylor the training opportunity to launch a
successful and rewarding career.

SEMCA MICHIGAN WORKS! | 734.229.3500 | www.SEMCA.org

Creating the MiWorksNE.org
skilled

workforce
of today
and tomorrow.

C O N G R AT U L AT I O N S !
Michigan Works! West Central congratu-
lates Jessica Liggett on her 2022 Impact
Award! We also would like to recognize

the Pere Marquette River Lodge and
Mason-Lake Adult Education program
for their role in helping Jessica earn her

high school diploma and advancing
her career in the hospitality industry!

MASON-LAKE Michigan Works! West Central is funded by State and Federal funds and gov-
ADULT EDUCATION erned by local Workforce Development Boards and Local Elected Officials.
More details available on the Legal Disclaimer page at mwwc.org/legal-dis-
claimer. Michigan Works! West Central is an equal opportunity employer/pro-
gram. Auxiliary aids and services are available upon request to individuals with
disabilities. Michigan Relay Service: 711 | Supported by the State of Michigan.

CONGRATULATIONS
Arin Minasian & Robert Bosch, LLC

Shining examples of what is possible through innovation,
apprenticeships, and the drive to succeed

Oakland County Recognizing the need to develop the company’s
honors Arin Minasian talent pipeline, Robert Bosch, LLC launched an
innovative apprenticeship program for application
and his employer developers. Arin Minasian seized the opportunity
Robert Bosch, LLC as and, through his abilities and drive to succeed,
graduated from the program and secured a full-
our 2022 Michigan time position with Bosch in Michigan — a first
Works! Impact Award step toward a successful career.

recipients.

OaklandCountyMIWorks.com

Proud partner of the American Job
Center Network

Congratulations

to the team at
Spectrum Health

Lakeland

Michigan Works! Berrien, Cass, Van Buren
2021 Impact Award Winner

Michigan Works! Can Work For You

Our 5 Career Centers, conveniently located throughout Macomb
and St. Clair Counties, offer employers and job seekers easy access
to local programs and services aimed at connecting the community
workforce to local employers and training opportunities. Whether you
are seeking a job for the first time, getting back into the job market or
an employer looking to hire; contact one of our Career Centers today
and find out how Michigan Works! can work for you!

Contact Us

(586) 434-0558
[email protected]
www.macomb-stclairworks.org

Michigan Works! Macomb/St. Clair is an equal opportunity employer/program. Supported in part by state and/or federal funds. A proud
partner of the American Job Center network. Auxiliary aids and services are available upon request to individuals with disabilities. TTY #711.

RISE Center for Autism
Offering State of the Art
Tolerance Training

Raising Independence
through Skills Empowerment

www.RISECenterForAutism.com

Congratulations!

Through participation in
HireReach, the City of

Grand Rapids is making
better hiring decisions and

providing employment
opportunities for a

broader, more diverse
group of candidates.

2022 Impact Award winners

Find your
partner in code.

At Bosch, we care. For you, our business, and our environment.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people‘s lives.
Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
Join in and feel the difference.
Apply now at bosch.us/careers

BECOME THE CAREERS OF
SOLUTION!
TODAY & TOMORROW
You can help solve our region’s talent
shortage by sponsoring Careers of
Today & Tomorrow (CT2)!

This is no ordinary job fair – it’s a chance for
businesses to build a robust talent pipeline by
showcasing their careers to curious students and
active job seekers!

SCAN THE CODE
TO LEARN MORE!

Or visit MWSE.ORG/CT2

Congratulations

Award Winners!

Learn how Dart Bank
can help grow
your business today!

(517) 676-3661 dart.bank/business-banking