GUIDE STARTEAM: SYNCHRONICITY IN SOFTWARE

STARTEAM® GUIDE

GUIDE STARTEAM:
SYNCHRONICITY
Copyright© 2014 Micro Focus. All Rights Reserved. IN SOFTWARE
Portions Copyright © 1994-2009 Borland Software Corporation (a Micro Focus company).
CHANGE MANAGEMENT
FOR THE SDLC

Enter

‘LIKE HERDING CATS’STARTEAM STARTEAM® GUIDE

WHERE CHANGE Like what? Getting a successful IT project – such as developing a software product – over the line and
EQUALS PROGRESS into profit isn’t easy. Someone has to organise the efforts of many people with different skillsets, often
MANY ELEMENTS – in different countries and somehow keep them all moving in the same direction – all within a given
A SINGLE SOURCE OF timeframe. Ever tried to get even one cat to do something they didn’t want to do? Exactly.
TRUTH
Does this sound familiar?
Copyright© 2014 Micro Focus. All Rights Reserved. Translating market requirements and customer requests into viable, workable products? Need to deliver
Portions Copyright © 1994-2009 Borland Software Corporation (a Micro Focus company). exactly what everyone wants and the business needs? Having to align ever-changing requirements with
a constantly-evolving SDLC? Are you dependent on disconnected teams and data?

Manual labour
Clarity costs money. But a successful product relies on effective change and configuration management.
It’s a complex environment where misunderstandings can – and do – have financial implications for
project success. So organizations tend to fall back on manual processes and costly integrations. That’s a
lot of cats to organise!

The challenge is to go from randomness to synchronicity: to organize seemingly unrelated events into
a meaningful sequence. And because software testing is no place for randomness, Borland created
StarTeam. More than ‘just’ change management, it’s the axis around which change requests, defects,
tasks, requirements, user stories and discussions revolve in the SDLC.

StarTeam is the clarity behind good products. It enables users to manage, track, trace and version every
asset throughout the SDLC, no matter the size or location of the development teams. The time between
customer request and successful outcome is reduced. And with Borland Connect handling data
synchronization, visibility and traceability across the SDLC has never been easier.

Get it together with StarTeam

StarTeam integrates with established environments to deliver a connected view of the SDLC and bring
synchronicity to software testing. It is the unifying agent linking disparate elements and making them
work for the business, customers and developers. It’s the single source of truth delivering changes
across any tool and repository. Agile-friendly, StarTeam works for both centralized and geographically-
distributed software development teams.

STARTEAM® GUIDE

STARTEAM STARTEAM – StarTeam is agile, because it gives development teams the enterprise-class agility to track, trace and
MANAGING CHANGES version every asset. It is open, integrating teams across multiple tools (IDE), platforms (Linux) and
processes (workflows). StarTeam is enterprise, providing distributed teams with a scalable, high
performance and multi-platform change management solution that connects with other repositories
within the SDLC.

It works for:

Stakeholders appreciate the complete visibility that StarTeam gives them over versioning, baselining
and reporting. The consolidated activity view that developers enjoy helps in the collaboration, review
and delivery of customer changes. The whole team gets visibility and connectivity of the entire software
lifecycle. Customers can be confident that they’ll get what they want – every time.

COULD IT WORK The change management tick list
FOR YOU?
Track and manage change: Unified assets for centralised and distributed teams and tools, right
Do you need StarTeam? Not sure whether you could use the across the software supply chain
business value that effective change management brings
StarTeam-savvy organisations? Then use our easy-to-follow Open solution: Integrates seamlessly with commercial and open source lifecycle tools. In other
guide. Tick two or more boxes and you’ll see where it will add words, it’ll work with your processes or methodologies
value to what you do.
Deliver value to the business: 100% clarity on every release, every time. You will deliver higher
quality software, faster

Reduced admin cost: Cut costs by consolidating multiple servers into a single repository. Less
hardware and software – fewer administrative overhead costs

Reduced time-to-market: A single source of change management cuts development time and
delays

Software quality and reliability: All delivery artefacts are automatically linked across the entire
ALM tool landscape. No manual integration required

Collaborate on business needs: Use Datamart’s live status reporting and management to
improve business and IT alignment.

Copyright© 2014 Micro Focus. All Rights Reserved.
Portions Copyright © 1994-2009 Borland Software Corporation (a Micro Focus company).

STARTEAM® GUIDE

STARTEAM WHO DOES IT WORK FOR, AND WHY?

A unifying product like this one is good news all round. Different When customer status updates are a simple, one-click report – I’m a ... Customer Support/
people will enjoy it on different levels, depending on their as opposed to tracking down items in Rally, Pivotal, UserVoice Customer Service/
perspective. For example ... and various emails – the process is so much simpler. (In other Enhancements professional
words, fewer cats to control.)
I need ... reliable and
I’m a ... CIO, Group GM I’m a ... Dev Manager I’m a ... Developer I’m a ... Product Manager regular status and progress
updates of support/change
I need ... access to dynamic I need ... access to accurate I need ... to keep coding, stay I need ... to create better request items, keeping the
and real-time data relating to and timely progress focused and do it all from customer experiences and completion date in sight and
development project status, information to help me deal within the IDE. be more proactive in my understanding the potential
issues, defects and resource with shifting priorities. planning. impact on the coding and
allocation. ” I just want to work in implementation activities to
my favourite tool, be it “Using StarTeam’s Agile help the customer de-risk the
”I want a realistic and ” I need to see the status Subversion, GIT, Eclipse, planning and tracking required fixes.
data-driven view of the and team workload on or maybe Bugzilla – capabilities, and links across
work. Sometimes, I’m given different projects using whatever fits in with my delivery assets, I can make “Customers using
out-of-date information both waterfall and Agile daily habits. StarTeam better judgement calls commercial products
presented in a way which methods. I am here to doesn’t require me to do on revenue items, easily want to make sure their
reflects well on the people enforce standards through ‘double duty’ and enter prioritizing work between supporting organization
doing the work. But to make structured management information in multiple active ‘new’ projects and is on top of any
fast, fact-based decisions information, but I also want locations. I also have the current ‘maintenance’ enhancements. StarTeam
I need to surface the real to give my development flexibility I need without projects and quickly helps me work around
data in a readily-understood teams the freedom to being disconnected from assessing their impact”. complexity of the software
way. StarTeam links it all work how they want with the day-to-day business and links together various
together and brings real- whatever tool they want”. operations. Because I parts. It would be a difficult
time information to the can see the changes and proposition without it”
forefront.” understand the scope, I
have the context I need to
avoid re-work”

Copyright© 2014 Micro Focus. All Rights Reserved.
Portions Copyright © 1994-2009 Borland Software Corporation (a Micro Focus company).

STARTEAM® GUIDE

STARTEAM IMAGINE... 1. A customer contacts support and a change request item is issued.
2. The change request item is tracked and linked to the impacted
Just supposing you identified a bug in your product, at a customer site.
code assets.
IF YOU DO HAVE STARTEAM, IT GOES LIKE THIS: 3. The team delivers the fix, reporting in real time all the way from

reporting the initial issue right through to resolution.

IF YOU DON’T HAVE STARTEAM, THEN YOUR PROJECT COULD GO ANOTHER WAY ...

The US Department of Commerce’s The Standish Chaos Report for 2004 Enough lists. More loops. You’ll feel more like an IT professional and
National Institute of Standards and estimates project failure cost around Just use StarTeam to keep everyone in a less like a vet ...
Technology (NIST) believe that software $55bn a year. Mercer Consulting thinks the loop, share progress and link the
defects cost the US economy nearly that 80% of technology projects cost information with the people who need Let’s do this thing
$60bn annually. Better testing at the early more than they return. it. Use StarTeam’s change management So, like the good software professional
development stage could cut $22bn from technology to quickly react to an issue, that you are, you’ll need more data before
that figure and 80% of development costs The efficiency or otherwise of refining allocate the resources to fix it, change you can make an informed decision on
involve identifying and correcting defects. your product and managing the process plans to work around it, and – most StarTeam. Head over to the StarTeam
goes a long way to cutting your overheads importantly – let the customer know product page. It’s where you’ll find all
An Oxford University report1 surveyed and boosting your profits. After all, when their fix will be ready. you need, such as the datasheet, videos
1500 IT project managers who pointed to how much can you budget for failures, and how-to documents. There’s also a
a pretty mixed bag of results: mistakes and problems when you don’t Information is power. feature highlights video. There’s a great
• Successful: 16% know how many you’ll have or when Giving individuals, such as IT and testimonials page and the chance to try
• Challenged: 74% they’ll happen? The only solution is to fix project managers, real-time change and the product in Windows or Linux.
• Abandoned: 10% them as cost-effectively as possible. management data through StarTeam
helps organize resources and schedules Plus there’s plenty more on how Borland
Eek! And there’s more. 1The State of IT Project Management in the UK 2002- and make fact-based decisions that can help you right here.
• Average budget overrun: 18% keep everyone happy. So whether you
• Average schedule overrun: 23% 2003, Saur & Cuthbertson 2003 are getting your ducks in a row – or feel
• Average underachievement on like you are herding cats – get StarTeam
to help.
functionality: 7%

Copyright© 2014 Micro Focus. All Rights Reserved.
Portions Copyright © 1994-2009 Borland Software Corporation (a Micro Focus company).