PS Rai

PARMINDER SINGH RAI

262-E, New Civil Lines, GT Road, Moga, Punjab – 142001
Mobile: +91 9463900358 & E-Mail: [email protected]

HEAD ADMINISTRATION

PROFILE SUMMARY

 Astute, dynamic, result oriented leader - Head Administration & Senior ex-Army Officer – 15 years strong cross functional

domain exposure as an administrative professional spearheading entire gamut of Project Site Administration, Port Operations /
Administration, Security, Logistics, SCM, Facilities, HR, IR, CSR, Liaison, Government Relations, PR, Hospitality Management,
General Administration – housekeeping, horticulture, canteen, transport, travel, medical, accounts etc.
 Industry Focus: Diverse, multiple infrastructure sectors experience including green-field power / port projects with MNCs in IT,

Manufacturing, Steel/Power, Hydropower, Mining, Cement/Construction, Oil/Gas; Freight Logistics/Warehouse/Transportation;
Marine Shipping/Ports; Management Consulting, Recruitment/Placement services
 Indian Army – 22 years service with distinction till selection grade rank of Colonel, lead managing 1643 skilled professionals as

CEO / COO (before taking voluntary separation); have extensive experience in organisational leadership and infrastructure site
project administration, general administration, facilities, hospitality management with sound knowledge of financial management

KEY COMPETENCIES Logistics / Supply Chain Management / SCM
Land Acquisitions / Compliances / PR
AREAS OF EXPERTISE Human Resources / IR / ER / CSR
Administrative Strategy / Planning / Execution Vendor Management

Liaison / Security / Risk Management Strong Team Builder / Mentor
Change Manager / Goal Oriented Skills
Process Manuals / Policies / SOPs Excellent Interpersonal / Communication Skills

Financial Management

PERSONAL SKILLS
Technical Skills
Visionary Leadership
Analytical / Problem Solver

PROFESSIONAL ACHIEVEMENTS

CORPORATE CAREER

 Director SFSS (Superior Fire & Security Services) – integral unit – JSPL (Jindal Steel & Power Limited) with ownership of port
operations & shipping logistics at Paradip Port, Odisha for cargo import/ export (coal etc)

 Steered entire Administration, HR, IR, liaison and Security Management of 17 manufacturing plant units in Gujarat &
Maharashtra, with 8100+ industrial workforces; Setup group security. Wrote SOP/ Manuals, improved facilities services

 Developed state-of-art integrated holistic Port Security as per ISPS code of IMO – COT (Crude Oil Terminal), Vadinar Port,
Gujarat with SPM (Single Point Mooring) facility; connecting pipeline infrastructure – 935 Km

 Streamlined stakeholder engagement strategies/ policies/ processes/ systems in Project Administration, General
Administration, Facilities, Liaison, Security, Logistics, CSR; improving work environment & organizational productivity by 50%

 Drove synergy across verticals/ different departments – diversity management by strong team building
 Created Security Vision 2020 for 3097 MW Etalin Hydro Power Project, Dibang, Arunachal Pradesh
 Security & Risk Consultancy to BORL (Bharat Oman Refineries) & LUMPL (Lafarge Umiam Mining)

 Proven track record as Group Head Administration & Security at multi-location infrastructure projects
 Awarded performance bonus for creating security / safety video & increasing customer base by 40%
 Fine tuned administrative & security procedures, delivering consistent cost controls in excess of 30%
 Implemented industry relevant administrative best practices, generating greater employee motivation
 Evaluated, solved administrative problems on daily basis, always responding rapidly, appropriately to changing circumstances;

With an innovative mind-set, made sound decisions to effect positive changes & refocus on new priorities in alignment with
business strategies – delivering programmes & services
MILITARY CAREER
 War veteran; Commanded with distinction 34th Rashtriya Rifles Battalion having 1643 security personnel in intense hostilities in
Kashmir Valley that included duration of Kargil Conflict; Unit awarded Citation for high performance levels. Selected Colonel on
professional merit; DSSC alumnus; President’s Silver Medal
 Delivered in leadership & administrative roles – HR, transit facilities, administration, medical services, transport management,
security operations (physical / electronic security, risk assessment), training, PR, event handling, CSR, liaison, canteen
services, real estate management & infrastructure related welfare
 Received 11 Army Achievement Medals; As CAO (Chief Administrative Officer) of 58 Mountain Brigade Group in Manipur with
6000+ workforce geographically dispersed across difficult terrain – provided all internal / external coordination, management &

oversight of all administrative activities and logistics
 Mentioned for creating energizing organizational climates seen in high motivational levels of soldiers

EDUCATIONAL CREDENTIALS

MCS – Master of Computer Science (Software Engineering) – University of Illinois (UIUC), USA, 2003
MBA – Master Business Administration (HR Management) – Indira Gandhi University, New Delhi, 2000
MSc – Master of Science (Strategic Studies & Operations Management) – Madras University, Chennai, 1993
PROFESSIONAL DEVELOPMENT

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Harvard ManageMentor Programme Business Management (HMM) – Harvard Business School, USA, 2013
Post Graduate Diploma in Human Resources Management (PGDBM-HR) – IGNOU, New Delhi, 1998
Honours Diploma in Network-Centered Computing (HDNC) – NIIT, New Delhi, 1997
CERTIFICATIONS

BS ISO 31000: 2009 – Risk Management, British Standards Institute, New Delhi, 2012
PGST – Premier Guard Security Training, University of Toronto, Canada, 2004
CHRP – Certified Human Resources Professional, HRPAO, Canada, 2004
ARMY TRAINING
PSC (Recognized Masters Degree) - Defence Services Staff College (DSSC); Courses in Leadership, Strategy, Military Law,

Administration, Logistics, Senior & Junior Management, Facilities, Transport Fleets, Fire Safety, Security Management – Physical,
Electronic, Information, Cyber; Security Technology (ATOC)
LANGUAGES

Diploma – Persian; Certificate of Proficiency (COP) French – School of Foreign Languages, New Delhi, 1998

EMPLOYMENT SCAN

DIGHI PORT LIMITED (DPL), RAIGAD, MAHARASHTRA, INDIA JAN 2015 – OCT 2015
AVP – Administration (Marine Shipping & Port Sector)

 Ownership of all administrative functions at port project site including logistics, liaison, security management, safety support etc
 Successfully handled ISPS & NSPC security / safety audits leading to first time award of clearance / compliance certifications

 Oversaw & co-ordinated efforts across different departments in setting up effective systems / processes for better efficiency

 As senior member of project team at site, spearheaded several critical steps towards OD (Organisational Development)

 Resolved several environmental issues through pro-active liaisoning with stakeholders – MPCB, local people etc

FREE LANCE MANAGEMENT CONSULTANTS (FLMC), MOGA, INDIA JAN 2014 – DEC 2014
Independent Consultant (Management Consulting Sector)

 Projects in infrastructure security, risk assessment & mitigation, audits, administrative SOPs, HR sourcing, training solutions etc
SUPERIOR FIRE & SECURITY SERVICES (SFSS), ODISHA, INDIA MAY 2013 – DEC 2013

Executive Director – SFSS (Manufacturing, Mining & Power Sectors)

 SFSS is private company with 4000+ staff strength to provide security, administration, facilities, hospitality & liaison services to

JSPL (Jindal Steel & Power Limited) as principal employer, PAN India (Paradip Port) & abroad (Africa)

 Oversaw & co-ordinated strategic liaisoning efforts across multiple sites – administration, facilities, hospitality, logistics &
security of assets, land acquisitions for projects & all clearances; Took turnover from `250 to `300 crores

MAHINDRA SPECIAL SERVICES GROUP (MSSG), DELHI, INDIA JUN 2011 – MAY 2013
Lead Consultant – Physical Security Practice (Corporate Security Risk and Governance Consulting Sector)

 Project Advisor – JPL (Jindal Power – Hydro), Arunachal Pradesh – administration, security & infrastructure logistics

 Set up scalable, robust, unobtrusive physical security – 3 hydropower projects. Formulated CSR policy

 Guided on-site security consultants / analysts, providing holistic physical security envelope, 6 MMTPA oil refineries BORL

(Bharat Oman Refineries Limited), Madhya Pradesh; Top driving the entire process of setting up state-of-art integrated security

systems comprising people, process & technology. Liaisoning
 Port Security at COT (Crude Oil Terminal), Vadinar Port, and Gujarat for SPM (Single Point Mooring) facility

 Outsourced RMC (Risk Management Consultant) – LUMPL (Lafarge Umiam Mining Pvt. Ltd.), part of Lafarge Group MNC

(cement manufacturing), Meghalaya for holistic Risk Assessment and Mitigation for assets protection of opencast limestone

mines; Prepared SOPs & RCA. Advised security & logistics

 Wrote India Internal Security Wrap for pan India clients of MSSG, a bi-monthly strategic publication

WEST ADS EMPLOYMENT SERVICES INC., MISSISSAUGA, CANADA JUN 2008 – MAY 2011
Director – Administration (Freight Logistics, Warehousing & Transportation Sectors)

 Streamlined administrative, facilities, hospitality & logistics procedures, delivering 12% to 15% reduction in project labour costs

& turnover rates, increasing annual profits by 10% to 20%. Awarded performance incentive in 2010
 Administered / controlled `100+ crores capital & expense budget with financial prudence / competence

 Made high-stakes business decisions, attacked complex problems, managed Greenfield projects, ensured compliances. Played

key role in developing & maintaining vendor relationships as the contracts point person & administrator for projects. Drafted

SOPs; Instrumental in clientele increase by 40% in 2011

THE ART GROUP OF INDUSTRIES, GUJARAT, INDIA JAN 2008 – MAY 2008
Group Head – HR & Administration (Manufacturing Industry Sector)

 Provided strategic HR Management thought leadership to set-up corporate HR & Security departments

 Streamlined General Administration ensuring 30% cost reduction conducting daily operations/ services

 Maximized productivity across the organization by streamlining HR & administration processes to operate effectively with fewer

employees; standardizing operating procedures, better training policies to improving staff effectiveness, discipline by 90%;

Wrote comprehensive HR & Security manuals, SOPs
 Successfully resolved labour dispute by collective bargaining leading to quantum improvement in IR

 Handled all housekeeping, transit facilities, travel, canteen, transport management & medical services

DELFOUR CORPORATION, MARKHAM, CANADA JAN 2004 – DEC 2007
Head – HR & Administration (Information Technology Sector - MNC)

 As HR business partner in Core Working Group, streamlined Performance Management System (360 degree feedback),

enhancing organization work ethics, and morale/motivation & employee retention by 50%

 Oversaw recruitment & selection; reduced cost-per-hire by 30%; introduced e-recruitment portal
 Ensured 30% savings in administrative expenses & security costs by 15% via effective vendor controls

PREVIOUS CORPORATE EMPLOYMENTS (IT / ITES / BPO SECTORS) SEP 2000 – DEC 2003
 With ASL Consulting (Canada), Etobicoke, Canada as HR / IT Consultant (Sep 2003 – Dec 2003)

 With Quantum Information Systems Pvt. Ltd., Delhi as GM - Administration (Sep 2000 – Aug 2001)

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INDIAN ARMY (DEFENCE & HOMELAND SECURITY SECTOR) DEC 1978 – AUG 2000
CEO/COO/Head – Progressively responsible career in HRD, Administration, Liaison, and Logistics & Security:
 As Colonel (CEO), provided inspiring leadership to 1643 personnel of 34th Battalion Rashtriya Rifles in J & K (1999-2000);

Battalion decorated with unit citation award on achieving excellent operational results in CI operations

 As Lt Colonel (COO), pivotal project team lead in automation of Army training systems, Pan India (1995-96)

 As Major (Head), spearheaded multi-modal freight logistics, army supply chain & general administration (1992-95)
Administration – Logistics, Infrastructure, Facilities, Horticulture, Canteen, Fleet Management & Budgets

 Managed vendors dealing with housing projects – architects, liaisoning Government departments at all levels

 Developed high quality, cost effective administrative services. Handled supply chain functions ensuring optimum inventory

control levels. Accountable for preventive maintenance of equipment. Ownership horticulture efforts, upkeep of military camps
 Facilities Management: Pivotal role in developing new & maintaining facilities; Managed transit facilities, infrastructure logistics

 Supervised complex systems: multi-locations, disciplines, activities, processes, budgets and initiated measures to reduce costs

CORE STRENGTHS

 Human Resources Management: Certified HR professional (CHRP), Associate Corporate Recruiter (ARC)

o Strategic Planning & Execution; Organizational Development; Change Management
o Resources Management (HRIS); Personnel Administration

 Recruitment & Retention
 Training, Learning & Development
 Performance Management & Appraisal
o Employee Relations, Industrial Relations, Compliance; Governance Regulatory Issues
 Administration: Corporate Administration, Port Logistics, Corporate Social Responsibility (CSR)

o Conceptualizing & implementation of optimum policies for cost effective SCM (supply chain management) & vendors
without compromising high standards in customer service at all times

o Planning interventions based on state-of-art operational, technical & managerial ideas, practices and concepts in
administration, designed to increase organizational business profit margins

o Initiating Goal Setting Exercises – reduce avoidable costs, prepare annual budgets for expenses
 Security Management: As CSO (Chief Security Officer) served as SPoC (Single Point of Contact) for all security issues;

designing effective unobtrusive implementation security policies/procedures in smooth manner. Offering all fundamental skills,
knowledge in setting up security infrastructure of organisations
 Risk Management: Corporate risk focus on ensuring business continuity through threat analysis, risk assessment, vulnerability

assessment & remediation; vigilance, security strategies, action plans & audit
 Facilities Management: HVAC Systems, Transit Facilities, Canteen, Transport, Travel Desk, Medical Services, Clinic

o Housekeeping: Coordinating smooth 24X7 operational running of all housekeeping, transit facilities, horticulture
operations & administrative activities including travel/aviation desk

o Fleet Management: Handling company transport, parking area, ensuring driver availability and serviceability of
vehicles at all times, driver training and fleet maintenance issues

o Managing Employee Welfare: Canteen, Club, Hospital and welfare activities for employees
 Coordination / Liaison: Active communication with authorities departments for all business licences. Ensuring statutory

compliance with governance regulatory issues at all levels by effective liaison. PR work

VALUE ADDITIONS

 Self-motivated, dedicated, disciplined, diligent, goal-oriented, positive attitude, mentor, mature and seasoned professional with
adequate degree of flexibility; resourceful, committed to work excellence; problem solver, can prioritise tasks, build strong
organisations, brand, culture & lead effective teams

 Demonstrated ability – multi-tasking, ensuring synergy across verticals; proven expertise in project implementation / vendor
management‚ achieving targets. Excellent communicator, flair for connecting with Government authorities; conflict
management, collective bargaining, negotiating, liaisoning

 Conceptually proficient in providing critical thought leadership – developing cost effective, integrated sytems, processes,
procedures, policies, handling budgets, managing administrative teams & services; driving outsourced vendors, setting up
quality bench marks & key performance indicators for better ROI. A system oriented chief administrator with impeccable
financial, personal integrity, sharp business acumen, clear customer focus & innovative mind-set

 Exceptionally organised & effective in the management of top initiatives, critical projects, streamlining operations / work flow
efficiency. Globally well travelled. Multi-lingual proficiency – advanced IT/ HRIS skills; Outstanding military career background,
excels in handling complex, sensitive situations in a cost effective manner

OTHER DETAILS English, French, Persian (Farsi), Hindi, Punjabi, Marathi, Gujarati, Sanskrit & Urdu
Extracts from written recommendations below
LANGUAGE PROFICIENCIES:
RECOMMENDATIONS:

“Col. Parminder Rai is a thorough professional who is totally committted and dedicated to his job. He is a
strategic thinker who can plan and execute. He is able to think out of the box, suggest very practical and
implementable measures.”
– Col. Sandeep Sudan, Head (Operations), Mahindras SSG

“Parminder made significant contributions towards handling complex and sensitive issues in a cost
effective manner. His timely actions and positive attitude contributed greatly to many successful projects”
– Tim Vance, Director (Operations), West ADS Employment Services Inc

“Very dedicated to the task. Proud of a good product. Good communication skills”
– Dave Love, Chief Operations Officer, Delfour Corporation

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