F&N Company profile

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COMPANY
PROFILE

Training
Research
Management
Consultancy

Background

F&N Business Consultants Ltd is a management
consultancy rm registered under the laws of Malawi and
operates from Blantyre, Malawi since 2011. The rm was
established to o er professional research, training,
business advisory and management consultancy
services to organizations across Malawi and beyond.

Our Vision

To be a leading management consultancy rm that o ers
value-adding services to organizations across Malawi
and beyond.

Our Mission

We endeavour to add value to organizations by
providing professional and innovative research, training
and management consultancy services through our
e cient business processes.

Our Core Values

• Professionalism
• Team Work
• Client Focus

Innovativeness

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Our Services Domain

1.0. Research Services

Mystery Customer 1.3. Employee Feed-
1.1. Shopping 1.2. Feedback back Surveys

Survey Survey “Our employee
feedback surveys yield
“Our professional “When a customer results”
Mystery Shopping speaks, always listen”
Surveys help you to
audit your exhibited
customer service level”

1.4. End Term or Mid 1.5. Salary
Term Benchmarking
Survey
Project
Evaluation

“Our End of Term or Mid Term “It is always important
Project Evaluation help to to o er competitive
con rm to the project salary and bene ts
sponsors the impact that the inorder to retain
project has registered” best talent”

1.6. Market
Feasibility Survey

“Our market feasibility survey
methodology yields critical
information to enhance
e ective decision making
in business organizations”

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2.0. Training Services

Customer Training of Team Management
2.1. Service 2.2. Trainers(ToT) 2.3. Excellence

Excellence Master Course “E ective Team Management
is critical now than ever
“Excellent customer “E ective knowledge before”
service is NOT an option, transfer is not an in-born
a customer always trait, you can learn it and E ective
deserves it” perfect it as a professional 2.6. Supervisory Skills
trainer”
Corporate Excellence
2.4. Governance E ective
2.5. Managerial Skills “We realize that Supervisory
Excellence Skills are not in-born, they
Excellence are acquired through
“Excellent Corporate training and on-job
Governance is smart “It is through training and application”
business” e ective coaching that
those promoted into
managerial positions can
e ectively deliver”

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Front O ce Team Building E ective
2.7. Management 2.8. Retreat 2.9. Leadership Skills

Mastery-Secret “Our Team Building Excellence
aries/ PAs Retreats methodology help
to align sta to the core ““E ective leadership is
“Secretaries and PAs of the objectives and vision of not an option, it’s a
current dynamic business their organization” preliquisite to
environment require a organizational success”
di erent skills set to
perform e ectively” 2.11. Sales 2.12. Risk Management
Management Excellence
Performance Excellence
2.10. Management
“Our Sales Management “Our Risk Management
Skills Excellence Excellence equips your sales Excellence methodology
team with critical skills to enhances business success
“In the current dynamic achieve their sales targets and reduces business failure”
business environment. e ectively”
E ective Performance
Management Skills are
critical to organisational
success”

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3.0. Management Consultancy Services

Balanced Strategic Functional 3.3. Performance
3.1. Scorecard 3.2. Review Management
Software
Implementa-ti “Our Functional Review
on Projects help organizations “With Clear Point Strategy
to clearly align their key you can automate your
“We are professionals in functions to the achievement Balanced Scorecard and your
organization-wide of the set goals and vision” Performance Management
Balanced Scorecard Framework”
implementation” Change
3.5. Management
3.4. Strategic/ 3.6. Strategic Plan Mid
Business Plan “Change is inevitable, and End Term
Development change is everywhere. In
our strategy, systems, Review
organization culture, we
“You want to develop a just have to manage it” “We have great expertise
Strategic Plan/Business in conducting Mid and
Plan? Talk to us for an End of Term Strategic Plan
e ective facilitation” Reviews”

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Job Evaluation Customer Policy Design,
3.7. and Grading 3.8. Satisfaction 3.9. Development

“E ective job evaluation Index (CSI) and Review
and grading enhances
employee motivation “Keep track on the “Our Policy Design,
and performance customer satisfaction level Development and Review
alignment” to constantly improve and methodology enhance
retain more customers” your internal governance
framework”

3.10. Sta Skills and
Competency
Assessment

“Identifying the skills
and competency of the
employees is a strategic
step to ensuring
successful strategy
execution”

Company Pro le 07

Key Employees

Principal Management Consultant

FRED NYIRONGO (MALAWI) He is a Trainer of Trainers (TOT) after being
trained by a seasoned South African
Fred is a strategist, author, lecturer, facilitator, Strategist, Gordon Freer. This puts Fred in a
business advisor, and business analyst with class of his own in Management Consulting
profound technical business writing and in Malawi.
presentation skills. He has over ten years’ Fred has a Certi cate in Service Improvement
hands-on experience in facilitation, research, and Lobbying obtained from ILO/ITC in Turin,
leadership, strategic plan development, Italy in the year 2010.
lecturing and delivery of management He has a Bachelors Degree obtained from the
consultancy services to business Polytechnic, University of Malawi and he has
organizations. a Masters Degree in Business Administration
(MBA) with major in Management Consulting
08 Get better with us and Strategy obtained from the Anglia Ruskin
University in England.
Fred has delivered practical training
programs over the years to assist clients to
address real world challenges and position
themselves for the future. He has extensive
knowledge in Strategic Management,
Corporate Governance, Performance
Management, Team Building, Functional
Review, Balanced Scorecard, Business
Modelling and Research Management.
He has consultancy experience in the
following sectors: Manufacturing, Air Travel,
Broadcasting & Media, Medical Insurance,
Fertilizer, Banking and Finance, Insurance,
Agriculture, NGOs, Parastatals e.t.c

F&N Organization Structure

Board of
Directors

Principal
Management
Consultant

Finance Customer Operations
Manager Experience & Manager

Marketing
Manager

Executive
Assistant

Finance Marketing Customer Operations Office &
Officer Officer Experience Officer Administration

Officer Assistant

Company Pro le 09

F&N Team

We have a team of highly quali ed and
energetic personnel that support successful
execution of projects. They also provide excellent
co-facilitation during trainings.

Our Consultants

We have a pool of 29 highly quali ed and experienced consultants in
Management, Strategy, Finance Management, Business Software
Development, Organization Development, Leadership and many other
areas that are readily available to be assigned in any project suiting their
expertise either as Lead or Supporting Consultants in Malawi and beyond.

Why Engage F&N Business Consultants

Below are some of the reasons why you have to engage F&N Business
Consultants Ltd:
• Highly quali ed consultants and sta
• Timely execution of assignments and projects
• Professional work
• Continuous service improvement
• Value for money services
• High business ethics and con dentiality
• Excellent client service

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Company Pro le 11

Our Clientele

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Our International Partners

ClearPoint Strategy-Boston, USA

ClearPoint Strategy a performance management software
developing company from Boston, Massachusetts, United States
of America appointed F&N Business Consultants Limited as the
sole re-seller of the performance management software in
Malawi, South Africa, Zimbabwe, Zambia, Tanzania, Mozambique
and Kenya e ective 30Th December 2015.

Meirc Training & Consulting, Dubai

Meirc Training & Consulting is the oldest and most trusted
training rm since 1958.They o er innovative and diversi ed
training courses and consulting services designed and delivered
by subject matter experts who are competent in providing
solutions relevant and applicable to today’s business challenges

LIN International Network, Dubai

LIN International Network is an association of Management
Consultants with presence in over 62 countries across the world.
Our Management Consultant, Fred Nyirongo is a member of the
LIN International Network.

Our Associated Local Partner

IPMM-Blantyre, Malawi

The Institute of People Managers Malawi (IPMM) is an association
for all People Managers from both Public as well as Private sectors
in Malawi.

Company Pro le 13

Our Certi cates

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Company Pro le 15

Our Certi cates

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Company Pro le 19

The Principal Management Consultant
F&N Business Consultants Limited
Delamere House, Fifth Floor, South-East Wing
Post O ce Box 559
Blantyre
Email: [email protected]
www.fnbusinessconsultants.com

+265 1 827 236
+265 998 098 018
@fnbusinessconsultants
fnbusinessconsultants
@fnbusinessconsultants