BSI-US-Training-Catalog-2019

2019 Training Catalog

Take the Lead

Break away from the competition

Public Training l On-Site Training l Connected Learning Live l eLearning l Webinars

bsi.learncentral.com l 1 800 217 1390 1

About BSI Certified Courses

• Formed in 1901 BSI is the leading certified provider of North America’s foremost business improvement and professional development courses.
• World’s first National Standards Body. We are proud to be the exclusive provider of 2QR Complete Quality Management courses for professional development. We
• D eveloped and shaped thousands of business are one of the few training providers approved to deliver a variety of industry-specific training programs and are a leader in
developing training courses that address today’s sector challenges and help organizations meet tomorrow’s opportunities.
improvement standards with most recently:
– anti-bribery, 2QR Probitas Authentication provides the service of authenticating Aerospace Quality Management
– organizational governance, System (AQMS) auditors against specific aerospace sector requirements. They also provide the
– asset management service of conducting the review and approval of AQMS training course content against aerospace
– smart cities, sector requirements. www.sae-itc.org/probitas
– nanotechnologies,
– cell therapy Look for the Exemplar Global logo for courses that are recognized by Exemplar Global. Exemplar
– Building Information Modelling (BIM). Global offers certification for Training Providers who deliver training and examination of Exemplar
As a result of these strategic moves, and through Global defined competencies as well as to those Training Providers who deliver training to meet the
more than a century of growth, BSI now delivers needs of specific industry sectors.
a comprehensive business services portfolio to www.exemplarglobal.org
clients, helping them raise their performance,
enhance their competitiveness worldwide and IRCA is an auditor training certification body. Over 50,000 students choose to complete IRCA-
become strong, resilient organizations. To learn certified training courses every year in more than 100 countries. Currently there are over 90
more, please visit About BSI on our website: IRCA-approved training organizations who between them present more than 5,000 certified
bsigroup.com/en-us courses each year. IRCA approved courses are indicated by the IRCA logo. www.irca.org

2 bsi.learncentral.com l 1 800 217 1390 CSA STAR is the industry’s most powerful program for security assurance in the cloud. As a
recognized certification body, your organization will be able to conduct STAR audits and award
STAR Certification. Look for the CSA STAR logo for courses recognized by the organization.
www.cloudsecurityalliance.org

BSI partners with the Quality Management Institute to provide the online professional development
program, “2QR: The Second Quality Revolution®” which helps to create a positive, responsive,
engaged and productive work culture.

Why Train with BSI

98% of students say they would register for another BSI course. Table of Contents
Here’s why...
About BSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Thought Leadership: As the first national standards Quality course material: BSI provides practical tools, Why Train with BSI . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
body, BSI has been at the forefront of driving best templates and checklists throughout your learning, as well Recommended Training on the Path to Certification . . . . 4
practice and business performance for over 100 years. as a certificate of achievement, from a globally recognized Types of Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
BSI shaped the world’s leading standards, including and certified training provider. On-site Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
ISO 9001, ISO 14001, ISO/IEC 27001 and recently, Understanding the TPECS Course Structure . . . . . . . . . . 6
ISO 45001. Our training courses reflect this leadership Choice of course style: At BSI, we can deliver training Connected Learning Live . . . . . . . . . . . . . . . . . . . . . . . 7
with our instructors utilizing the very latest learning in a variety of ways, including online modules, public 2QR: The Second Quality Revolution . . . . . . . . . . . . . . 8
techniques. scheduled courses, as well as on-site courses. New at BSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Quality Management Courses . . . . . . . . . . . . . . . . . . 10
Expertise: BSI’s instructors are industry veterans Ease of booking: Our Training Solution Specialists can Aviation, Space & Defense . . . . . . . . . . . . . . . . . . . . . 12
with years of experience in their fields, whether it’s help you find the right course for your needs or you can Automotive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
implementing a quality management system for a simply book online via the BSI Learning Marketplace. Environmental Management . . . . . . . . . . . . . . . . . . . 16
manufacturing plant, utilizing core tools in aerospace Energy Management . . . . . . . . . . . . . . . . . . . . . . . . . 18
design, conducting a layered-process audit or complying Our Value Proposition Occupational Health & Safety . . . . . . . . . . . . . . . . . . . 19
to the latest information security regulations like the Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
GDPR. Through the passion and expertise of our people, BSI IT Service Management . . . . . . . . . . . . . . . . . . . . . . 23
embeds excellence in organizations across the globe to Information Security . . . . . . . . . . . . . . . . . . . . . . . . . 24
Brand association: Choosing BSI for your training improve business performance and resilience. Cloud Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
demonstrates to customers, competitors, suppliers, Business Continuity . . . . . . . . . . . . . . . . . . . . . . . . . . 27
staff and investors that your organization uses industry Risk Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
respected best practices. Supply Chain Security . . . . . . . . . . . . . . . . . . . . . . . . 29
Food Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Experience and depth of training: BSI has unrivaled TSS/Customer Service . . . . . . . . . . . . . . . . . . . . . . . . 32
experience in standards-based management system and
business improvement training.

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New to Certification?

Recommended Training Pathway Types of Training

1 2 3 4STAGE 5STAGE BSI offers training in many different formats. Choose the medium
STAGE STAGE STAGE Beyond that best suits your needs.
Certification
Introduction Implementation Preparation Certification • P romote On-site Training
for Audits An on-site training course is one held at your facility
certification and is open only to your employees.
• P urchase and • R eview the • Implement all • P erform • E nsure
review the organization necessary actions pre-assessment FR Public Training
standard against the to fill gaps audit continual
standard’s improvement A public training course takes place in a pre-determined,
• U nderstand requirements • R eview • C onduct
the intent and and create a implementation readiness Courses: dEeNsignated location and is available to anyone who
purpose of plan to fill to see that it review
the standard the gaps is robust and • S tandard registers.
implement any Courses: Update
Courses: • S elect and train necessary Courses Connected Learning Live
a project team corrective actions • A dvanced BFSRI Connected Learning Live is live, online training that
• U nderstanding Auditing • R efresher cEomNbines premier skills development technologies with
• R equirements • R un systems, • S elect and train a Techniques Courses our expert instructors to deliver an engaging, interactive
• E xecutive gather records project team learning experience to you, regardless of location.
and evidence • R oot Cause • A uditor
Overview • P erform internal Analysis Transition eLearning
• M anagement Courses: audit eLearning is an innovative distance learning tool, where
• A uditing cFouRrse content is d­ elivered online.
Briefing • I mplementing Courses: Workshops EN Webinars
• A nnex SL • P rocess AFwRebinar is a multimedia presentation that allows
• I nternal • F ailure ppEraeNrtsiecniptaantitosntoonhlienaer. the instructor while following the
Approach Auditor Mode Effects
Analysis Knowledge Management
• Lead Auditor Knowledge within an organization is a valuable asset and
important to achieving business excellence. Instantly knowing
BSI can deliver these courses across various platforms. Here is an example of an who in the organization has been trained, which sites are
on-site Training Pathway. Call a training representative to see how you can customize compliant and understanding the level of competence are all
on-site training for your company’s needs. 1 800 217 1390 vital to creating a resilient business. BSI’s Entropy Software
Knowledge Management module provides instant visibility
and easy access to record and understand your training
compliance. Contact your account manager to learn more.

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On-site Training

Why choose on-site training? If: Customer reviews...

Our courses can be delivered at premises of your choice. • you want to train a group of people “This class was great - very thorough -
We can tailor it to your organization with few exceptions, instructor was very knowledgeable with all
spending time focused on your objectives. This ensures • y ou want the training tailored to your organization and
that your people learn best practices suited to your own needs the current changes to all the standards
organization, in the setting where they will be using and more importantly patient.”
them. Our on-site courses are led by expert Instructors • y ou want to reduce the level of risk to proprietary and
who are skilled in both their subject matter and in the confidential information
most effective ways for delegates to learn.
• you want to save money on travel and accommodation.
Programs are priced by the day rather than by the
delegate, enabling you to make savings for groups, “This class worked well for me “It was very comfortable “Best content for any course
and you can save on the travel and accommodation because no travel was involved.” to have the training I’ve ever participated in.”
expenses, too. in-house.”

Call 1 800 217 1390 to speak “This was one of the most engaging “The course content was well
with a sales representative and and interesting classes I have attended. I think the organized and will provide a very good
customize on-site training reference for the trainees to use in creating
for your company. simulation part was great - it produced the most
meaningful interaction with a documents and preparing for the
*customization might be limited due to potential conflict small group dynamic.” certification audit.”
of interest - please contact your training representative
for further information*

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Understanding the TPECS Course Structure

Training Provider & Examiner Certification Scheme (TPECS)

ISO 9001  •  ISO 13485  •  ISO 14001  •  ISO 45001  •  ISO 19011  •  ISO/IEC 27001  •  ISO/IEC 20000

Description Lead Auditor Training

TPECS is competency-based training certification and is designed Internal Auditor Training Leading
to reflect contemporary and innovative learning and assessment Management
(examination) practices, industry expectations and above all Pick one of these 2-day courses - Requirements Management Systems Audit
demonstrate that applicants achieve the level of knowledge Systems Auditing Teams
competence required for Exemplar Global personal certification. ISO 9001 Quality Management Systems
R eq u ireme n ts AU: 1 Day
BSI is an Exemplar Global Certified TPECS Provider for the
following Competency Units: QM: 2 Days + +Lessons applied TL: 1 Day
Upon successful completion of
ISO 13485 Medical Devices to the chosen a 2-day Requirements module
R eq u ireme n ts management and the 1-day Internal Auditor
MD: 2 Days system module, students can take the
final 1-day course to complete
ISO 14001 Environmental • U nderstand management competency for Lead Auditor.
definitions, concepts and
guidelines
ISO 9001 (QM, AU, TL) ISO 45001 (OH, AU, TL) This module is intended for
any individuals interested
ISO 13485 (MD, AU, TL) ISO/IEC 20000 (IT, AU, TL) in conducting, managing or
participating in first-party
ISO 14001 (EM, AU, TL) ISO/IEC 27001 (IS, AU, TL) (internal) audits, as well
as management system
implementation team members.
Students will gain the following
How It Works Management Systems • U nderstand the purpose competencies by completing Students will gain the
R eq u ireme n ts of the standard this module: following competencies by
Exams are given at the end of each competency unit. Students EM: 2 Days • T he principles and techniques completing
who successfully complete any of our 4-day Lead Auditor courses • Understand the this module:
and pass the relevant exams receive a Certificate of Attainment ISO 45001 Occupational Health and requirements of the of auditing a management • Process of assigning
for each Exemplar Global knowledge competency unit taken. Safety Management Systems standard system
Students who do not initially pass a competency exam are given R eq u ireme n ts • How to conduct a document objectives, scope and
an opportunity to retake the exam and are provided with a OH: 2 Days • U nderstand the process review criteria to an audit
Certificate of Attendance. approach • H ow to apply audit sampling • Audit planning
ISO/IEC 27001 Information • How to practice effective • H ow to conduct opening and
Security Management Systems • Auditing to requirements audit communications closing meetings
R eq u ireme n ts • H ow to identify • Application of successful • Importance of keeping to an
ISMS: 2 Days interviewing techniques audit timetable
nonconformities • S uccessful communication
• Purpose and content of

an audit report

ISO/IEC 20000 IT Service Management Systems • How to take sufficient audit practices with the auditee
R eq u ireme n ts notes and audit team
• Issue resolution
IT: 2 Days • W hat is meant by audit • Audit report distribution
follow-up
New 19011- upgrade your skills. Certificate and
the people. • E xpansion of the guidance on conducting an audit, including risk- Experienced instructors will help you to gain necessary auditing
based approach, particularly the section on audit planning skills and add value to your organization through a balance of
Optimize your auditing skills with our new auditing courses based formal classroom tutorials, role playing, group workshops, and
on the ISO 19011: 2018 standard and boost your audit capabilities. • Expansion of the generic competence requirements for auditors open forum discussions.

The main differences between ISO 19011:2018 and • Adjustment of terminology to reflect the process and not the BSI is an Exemplar Global certified training provider for the
ISO 19011:2011 are the following: object (“thing”) competency units contained in the Internal and Lead Auditor
courses. Attendees successfully completing this course will receive
• Addition of the risk-based approach to the principles of auditing • Expansion of Annex A to provide guidance on auditing a Certificate of Attainment that includes the new version 19011:
(new) concepts such as organization context, leadership and 2018 for the internal and lead auditor units.
• Expansion of the guidance on managing an audit program, commitment, virtual audits, compliance and supply chain
including audit program risk

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“I was astonished at how easy it was to
interact with everyone during the training course.
Everyone’s pictures were clear and there were limited
technical issues. Due to the small class size I really
felt that I was able to learn and interact more with

everyone involved.”

“...there was still a personal feel to “The structure was great in allowing one
the class. The instructor was great and to see the standard as an auditor to better
there was a lot of interaction between understand requirements and what our company

the students and teacher.” requires to focus on to start
the certification process.”

Certified, Convenient and Interactive, with no Travel Costs.

BSI Connected Learning Live is a live, online training that We currently offer CLL for:

combines premier skills development technologies with our expert • Aviation, Space and Defense AS9100
instructors to deliver an engaging, interactive learning experience to you, • Automotive IATF 16949
regardless of location. This is an ideal alternative to the typical classroom • Environment ISO 14001
setting for professionals who do not have the budget or time for travel, • Information Security ISO/IEC 27001
or just prefer the convenience of attending a class online. • Medical Devices ISO 13485
• Quality Management ISO 9001
*Connected Learning Live courses are spread across multiple days in • Occupational Health and Safety ISO 45001
3 hour sessions, one session per day. Session durations could vary
depending on the amount of class discussion.

Learn more at
www.bsigroup.com/connected-learning-us

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2QR: The Second Quality Revolution®

BSI partners with the Quality Management Institute View available certifications below:
to present 2QR: The Second Quality Revolution®, the
professional certification program now available online. BSI-QMI 2QR® Professional Certification In BSI-QMI 2QR® Professional Certification In Healthcare
Governance, Compliance And Quality Management Services Quality Management (HSQM)
The 2QR Complete Quality Management curriculum (GCQM) BSI-QMI 2QR® Professional Certification In Residential
enables you to model the skills and values that create a BSI-QMI 2QR® Professional Certification In Healthcare Quality Management (RHQM)
reliable and competent workforce. A 2QR environment International Standards Quality Management (ISQM) BSI-QMI 2QR® Professional Certification In Systems
creates a positive, responsive, engaged and productive BSI-QMI 2QR® Professional Certification In Engineering Quality Management (SEQM)
work culture that supports the skills required to reliably Regulatory Affairs Quality Management (RAQM)
deploy vital corporate and regulatory standards. BSI-QMI 2QR® Professional Certification In Small
Business Quality Management (SBQM)
BSI-QMI 2QR® Professional Certification In Nonprofit
Enterprise Quality Management (NPQM)
BSI-QMI 2QR® Professional Certification In Pharma
Quality Management (PHQM)
BSI-QMI 2QR® Professional Certification In Medical
Devices Quality Management (MDQM)
BSI-QMI 2Q® Professional Certification In Clinical
Research Quality Management (CRQM)

performance
sustainability
risk

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New at BSI!

EHS Academy Training – Your Roadmap to
Injury Reduction and Accident Prevention

BSI has a long history as a leading global premier training Here are our introductory courses currently available:
provider. Our training programs are tailored to industry
and provide clients with the information and competency • Incident & Accident Investigation • Lead
their employees need to be motivated, safe, and • Heat Illness Prevention • Mold
productive. • DOT/IATA Lithium Ion Battery Hazards • OSHA
• Lab Safety for Biotech and Hospitals • Scaffold Safety
BSI is now pleased to announce the launch of EHS • Office Ergonomics • Silica
Academy, a series of training courses that will help • Lavatory Ergonomics • Site Safety, Fire Safety, Flagger
organizations to protect employees and safeguard the
environment.

BSI’s New York office has very strong ties to the NYC • Hazard communications • NYCDOB Approved Training
DOT and the MTA, making it the best place to gain the • Asbestos
insights into their unique requirements and understand • Concrete Safety
city-specific demands. • Cranes & Derrick
• EPA 608 & Radiation
Our world-class environmental, health, safety and • HAZMAT
sustainability training courses enable companies to
assess and manage risks, protect employees, preserve
the environment, be socially and globally responsible and
achieve sustainable environmental, social and economic
value.

Visit BSI Learning Marketplace at bsi.learncentral.com to find out more.

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Quality Management

A Quality Management System (QMS) gives you the TPECS Courses Implementing ISO 9001:2015
necessary framework to monitor and improve performance.
As the most established quality framework in the world, ISO 9001:2015 2 days
over a million organizations are certified to ISO 9001. Requirements (TPECS)
With the 2015 revision, the QMS is now the focal point Experienced instructors explain how to integrate the family of
of an organization, where a more effective risk-based 2 Days standards during system implementation, prepare for audits, and
approach is mandated and leadership must lead the charge achieve ISO 9001:2015 registration. Exercises prepare studentsFtRo
in creating an environment where quality can thrive. ISO This course teaches a general understanding of the concepts of identify key requirements, create documentation, develop projeEcNt
9001 is valuable for all industries and sectors that produce plans, and prepare a scope map.
products, deliver services, and strive to maintain a focus on the ISO 9001 standard and how the requirements imApnaecxtptehreiednFacyRe-d
maximizing customer satisfaction. to-day operations of organizations in any industry.

performance instructor explains the clauses of ISO 9001 in detail, providiFnRg aEN ISO 9001:2015 Senior
sustainability base for understanding the quality mofatnhaegsetmanednat rpdr.inSctiupdleesnEtasnNldearn Management Briefing
risk includes auditing the requirements
2 Hours
10 bsi.learncentral.com l 1 800 217 1390 by participating in group exercises and in-depth discussions.
This executive session highlights the benefits of an effective QMS
ISO 9001:2015 Internal and introduces you to the key requirements of ISO 9001:2015.
Auditor (TPECS) Gain a better understanding of both your organization’s obligationFsR
atonddeyvoeulor ppearcstoionnalprleasnpsofnosribimiliptileesm. eUnptoinngckoemyplleeatidoenr,shyoipuawctililvbiteiesa.EblNe
3 Days

This course provides extensive knowledge of ISO 9001 and ISO 9001:2015 and
the Process Approach
ISO 19011 definitions, concepts, guidelines and requirements. FR
It provides in-depth coverage of an auditor’s roles and

responsibilities, the principles, practices and types of auditsF. R EN 4 hours
This course provides you with the tools you need to pcorensdeuncEttinNagll
phases of an internal audit, including preparing and This course will help you identify the requirements of
ISO 9001:2015 with regard to process risk management and
effective audit reports. identify the tools and techniques to implement a risk-based
approach within your management system.
ISO 9001:2015 Lead FR
Auditor (TPECS) EN

4 Days
This course is for individuals interested in conducting first-party,
qseucaolintyd-dpiraerctytoarsn,dmthainrda-gpearrst,yeanugdinitese, rms aannadgceomnesunlttarenptsr.esentativesF,R

FR EN

EN

ISO 9001:2015 Courses

Deep Dive: A Better Understanding Risk-Based Thinking with Annex SL Connected Learning Live Courses
of the HLS and Risk
4 hours ISO 9001:2015
2 Days Requirements (TPECS)
This course will allow you to describe the fundamentals, key
This course provides a deeper understanding of the most 5 Sessions
principles and application of risk management as it is referred to
important concepts of ISO 9001:2015 (Control of externally in ISO 9001:2015 to your organization, serving as great tools anFdR ISO 9001:2015
provided processes, products and services, auditing leadership, FR Internal Auditor (TPECS)
guidance for the new standard. EN
risk-based thinking and process approach). 8 Sessions
EN
ISO 9001:2015 and the ISO 9001:2015
Control of Externally Provided Process Approach Lead Auditor (TPECS)
Processes, Products and Services
4 hours 10 Sessions
4 hours
This course will help you identify the requirements of
This course will teach you to be able to apply knowledge to
establish criteria to evaluate, select, monitor and re-evaluate ISO 9001:2015 with regard to process risk management and
providers of processes, products and services. You will also be aFbRle identify the tools and techniques to implement a risk-based FR
to identify the potential impact of externally provided processesE, N
products and services to determine the extent of the controls approach within your management system. EN
required.
ISO 9001: 2015 Strategic Approach New for 2019 Courses;
to Risk-Based Thinking
Essential Communication
Auditing Leadership to 2 Days Skills for Auditors
ISO 9001:2015
This course will help you to gain detailed knowledge of the (1 day)
4 hours
risk-based thinking fundamentals and how to add value to your FR Management System
This course will enable you as an auditor to develop your skills Audit Report Writing
when auditing leaders. You will identify the core requirements of organization by adopting an strategic risk approach .
ISO 9001:2015 with regard to the leadership team and their FR (1 day)
commitments to customer focus and process management. EN EN

FR
EN

FR
EN

performance
sustainability
risk

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Aviation, Space & Defense

Quality, safety, and reliability are critical components in the Understanding & Implementing AS9110:2016
Aviation, Space, and Defense (ASD) sector. The AS9100 Implementing Courses
series of Quality Management Standards were created 3 days
by industry members and are used and supported by the AS9100:2016 Rev D
world’s leading ASD companies and their supply chain Requirements Implementing a framework based on AS9110:2016 helps your
partners. These standards were revised in 2016 to place business consistently deliver and drive continual improvement in
a greater emphasis on risk, product safety, preventing 2 Days your products and services. Gain the required skills to conduct aFR
counterfeit parts, obsolescence, human factors and data base-line review of your organization’s current position andFR EN
management. This course is designed to provide a working understanding of implement the key principles of AS9110:2016

performance the requirements for an Aerospace Quality Management SystemFR EN
sustainability (AQMS) based upon AS9100:2016 Rev D.
risk Internal Auditor AS9110:2016
FR EN
(2 days)
Implementing AS9100:2016 Rev D EN
This course develops the necessary skills to assess and report on
3 Days the conformance, and implementation of processes, based on
AS9110:2016. You’ll learn how to initiate an audit, prepare andFR
Gain the required skills to conduct a base-line review of your conduct audit activities, compile and distribute audit reportsFaRndEN
organization’s current position and implement the principles of complete follow-up activities.
AS9100:2016. Using a step-by-step approach you’ll learn how toFR
develop an implementation plan, create necessary documentatiEonN, EN
monitor your AQMS and achieve continual quality improvement.

Requirements AS9110:2016

2 days

Gain a thorough understanding of AS9110:2016 key terms,
definitions and the integration and the alignment to the ISO
standardized high level structure. You’ll learn to interpret and FR
apply the key concepts and principles of the standard to exiFstRinEgN
processes within your organization.

EN

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Aviation, Space & Defense

Auditor Courses Aerospace Measurement Aerospace Statistical Process
Systems Analysis (MSA) Control (SPC)
AS9100:2016
Rev D Lead Auditor 1 day 1 day
This one-day course provides an overview of the generic
5 Days aerospace methodology for measurement systems analysis, as This one-day course provides an overview of the aerospace
defined in AS13003. It also details the typical methods used to FR
This course is approved by Probitas Authentication and is evaluate both variable and attribute measurement systems. EN methodology for the use of statistical techniques detailing the
critical steps in the best use of statistical techniques to evaluateFR
Aerospace Potential Failure Mode
recognized as meeting the IAQG training requirements for the FR and Effects Analysis (FMEA) both attribute and variable data. EN

AS9100:2016 Lead Auditor training course. 1 day
FMEA is often mandated in the aerospace industry as a specific
AS9100:2016 Rev D FR EN requirement to support the goal of defect prevention and the
Internal Auditor EN reduction of variation and waste. This course will help you to leaFrRn
how FMEA can be used to evaluate the risks associated with proEdN-
2 Days uct and process design.
(C) 4 Sessions
Aerospace First
This course provides a working understanding of the principles Article Inspection (FAI)
and requirements of effective auditing and the process FR
approach of the AS9100 quality management series, giving EN
hands-on training in managing an audit program.

Aerospace Problem Solving: Root 1 day
Cause Analysis and Corrective Action

1 day This course will help you to understand the requirements for a

This course will help you to learn how to apply root cause successful first article submission and the use of the first article FR
analysis and corrective action techniques consistent with
expectations from the aviation, space and defence sector. FR forms as defined within AS9102.
You’ll gain confidence in the use of methodologies such as EN
the 8 Disciplines (8D). EN

performance
sustainability
risk

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Automotive

The global automotive industry demands world-class levels Auditor Courses IATF 16949:2016 Senior
of product quality, safety, productivity, competitiveness Management Briefing
and continual improvement. To achieve this, the IATF 16949:2016 Requirements
International Automotive Task Force (IATF) has created a 2 hours
Global Quality Management Standard for the automotive
sector, IATF 16949:2016, which outlines the requirements As a leader, your commitment and support is crucial to the success
for an effective Quality Management System (QMS).
Adherence to this business-critical standard is mandatory This course will help you identify key requirements, and the of your organization’s Automotive Quality Management System
for many suppliers to the automotive Original Equipment structure of an effective Automotive QMS and what this means
Manufacturers (OEMs) for you. Gain a thorough understanding of the history and FR (QMS). The purpose of this briefing is to help top managers
development of IATF 16949:2016, key terms, definitions asFwRelEl Nas
performance the integration and alignment to the ISO standardized high level identify and manage their responsibilities with regard to the FR
sustainability structure. You’ll learn to interpret the key concepts and prinEcNiples standard, in particular the new and enhanced IATF 16949:2016EN
risk of the standard. requirements.

14 bsi.learncentral.com l 1 800 217 1390 IATF 16949:2016 Internal Auditor IATF Second Party Auditor

2 Days 1 day

This course helps students understand and practice internal The automotive sector requires second party auditors to be
competent in a number of key skills to enable organizations to
auditing for IATF 16949:2016. Students will gain the skills to support their supplier management approach. This course will FR
create audit schedules, follow audit trails, write a nonconformanFcRe enable you to contribute to your organization’s supplier quaFlitRy EN
management system development program.
and produce audit reports. FR EN The supplier development program within an automotive EN
organization is critical, and this course is aimed at conducting
ISO 9001:2015 Lead EN effective second-party audits that will be used to assess compliance
Auditor with Emphasis to ISO 9001/IATF 16949, PFMEA, control plans, and assist with
on IATF 16949:2016 supplier risk assessment/\monitoring/development processes

5 Days Understanding Core Tools
for Internal Auditors
This course begins with a review of IATF 16949:2016 and
continues to teach the principles of process auditing in accordance 1 day
with QMS standards and now iincludes the 2018 version of 1901F1R.
In addition, the concepts and the rules for IATF recognitionFwRillEbNe This course develops the necessary knowledge and skills to ensure
discussed. Through small group activities, audit role-plays, lively that you can assess and report on the effective implementation of
discussions and instructor-led lectures, students gain a thoroEuNgh core tools within your organization. You’ll learn how to audit the core
understanding of the principles of auditing programs for tools effectively, and give meaningful feedback through audit
automotive manufacturing organizations. reporting and audit follow-up activities.

IATF 16949:2016 Courses

Advanced Product Quality Planning Statistical Process Control (SPC) Connected Learning Live Courses
(APQP) and Control Plan Methodology
1 Day IATF 16949:2016 Requirements
1 day
This one-day course provides an overview of the methodology 4 Sessions
This course provides an overview of the tools, procedures and
reporting requirements specified in the Advanced Product Quality used to evaluate a epvroaclueastseuasnindgtastkaetiastcitciaolnmoenthboodths,tahnedpuroscinegsFs R IATF 16949:2016 Internal Auditor
Planning and Control Plan reference manual (APQP and Control this information to
Plan Second Edition AIAG); detailing the critical steps in the 4 Sessions.
Product Quality Planning Cycle and the role of the control plan(s). and the output from the process. EN
IATF 16949:2016 Senior
Potential Failure Mode and Measurement Systems Management
Effects Analysis (FMEA) Analysis (MSA)
2 Hours
1 Day As a leader, your commitment and support is crucial to the success
of your organization’s Automotive Quality Management System
1 Day This one-day course provides an overview of Measurement (QMS). The purpose of this briefing is to help top managers identify
and manage their responsibilities with regard to the standard, in
This one-day course provides an overview of the methodology Systems Analysis (MSA), and the approaches used to analyse particular the new and enhanced IATF 16949:2016 requirements.
both attribute and variable measurements systems defined in thFeR

used to develop, design and process FMEA in line with the mreefethreonFdcsRe Measurement Systems Analysis reference manual. EN
specified in the Potential Failure Mode and Effects Analysis

manual (Potential Failure Mode and Effect Analysis Fourth EdiFtiRonE).N IATF 16949:2016 Autoflicks:
It details detailing the critical steps to identify and mitigate product An introduction to the revised
EN automotive standard
and process risks.

Production Part Approval Get a head start on the new requirements and how they will
Process (PPAP)
impact your organization along with guidance and best practiceFsR
from global expert .Paul Hardiman.
1 Day
EN

This one-day course provides an overview of the Production IATF 16949:2016:

Part Approval Process (PPAP), and the generic PPAP process Effective application
requirements for production parts as defined in the Production FR of the Automotive Core Tools

Part Approval reference manual. EN

performance IATF 16949 places even more emphasis on employee and internal/
sustainability CseocroenTdopoalsr,tynaamudeiltyorAuPQndPe,rFsMtaEnAd,inMgSoAf,tShPeCrealnevdaPnPtAAPu.toEmvidoetinvceeFR
risk has shown that this is a common area for nonconformities in EN
external third party audits to IATF 16949, with over 20,000
nonconformities raised globally related to lack of effective
implementation of the tools!

These videos are suitable for anybody in an organization who
uses or interfaces with any of the tools, including operators,
supervisors, quality engineers, managers, and internal/second
party auditors.

bsi.learncentral.com l 1 800 217 1390 15

Environmental Management

Environmental performance is a crucial issue for the success TPECS Courses Requirements and Internal Auditor
of any business, and for many, the answer is implementing of ISO 14001:2015
an Environmental Management System (EMS), using ISO 14001:2015
the internationally-accepted standard ISO 14001 as a Requirements (TPECS) 3 Days
framework. An EMS can minimize environmental impact,
reduce costs, improve efficiency, and give you a competitive 2 Days Building on your knowledge acquired through the requirements, this
advantage. The new revision of ISO 14001 requires a
more strategic approach to environmental management course will help you develop the skills to audit against the changing
that pushes organizations to consider all factors that FR
affect environmental performance so significant risks and This course is designed to provide students with a basic knowledge landscape of ISO 14001:2015.
opportunities can be identified and aligned with the strategic
direction of the organization. and an understanding of ISO 14001. An experienced instructor Implementing an EMS EN
explains the ISO 14000 series of standards in detail and inclFuRdes
performance
sustainability auditing the requirements of the standard. FR EN 2 Days
risk
ISO 14001:2015 Internal EN This course provides students with the knowledge to implement
Auditor (TPECS) and manage an environmental management system (EMS)
appropriate to the needs of their organizations. Students gain thFeR
3 Days necessary tools and skills to help them successfully develop the EkeNy
processes, controls and documentation for an effective EMS.
This course provides extensive knowledge of the ISO 14001
definitions, concepts, guidelines and requirements. It provides ISO 14001:2015 Risks and
in-depth coverage of an auditor’s roles and responsibilities, FthRe Opportunities
principles, practices and types of audits. This course proFvRideEsNyou
with the tools you need to conduct all phases of an internal audit, 4 Hours
including preparing and presenting effective audit reporEtsN.
This half-day workshop enables individuals who are implementing

ISO 14001:2015 Lead and auditing ISO 14001:2015 to identify the requirements with
Auditor (TPECS) regard to process risk management and review methods to identFifyR

4 Days risks and apply effective controls. EN

This course provides a working knowledge of environmental
management definitions, concepts and guidelines. The purpose
of the ISO 14000 series, as well as ISO 14001’s requiremenFtsRand
certification process is to give you confidence in managiFnRg eEaNch
process of an audit program.

EN

16 bsi.learncentral.com l 1 800 217 1390

ISO 14001:2015 Courses

ISO 14001:2015 Senior Connected Learning Live Courses ISO 14001:2015
Management Briefing Lead Auditor (TPECS)
ISO 14001:2015
2 Hours Requirements (TPECS) 10 Sessions

This executive session highlights the benefits of an effective EMS 5 Sessions
and introduces you to the key requirements of ISO 14001:2015.
Gain a better understanding of both your organization’s obligationFsR ISO 14001:2015 Internal
atonddeyvoeulor ppearcstoionnalprleasnpsofnosribimiliptileesm. eUnptoinngckoemyplleeatidoenr,shyoipuawctililvbiteiesaE.bNle Auditor (TPECS)

ISO 14001:2015 the Lifecycle 8 Sessions
Perspective

4 Hours

This half-day workshop will help you identify the ISO 14001:2015

requirements for the management of product and service lifecycle,
including design, influence and control of internal and outsourcedFR

processes, and end of life treatment to enable environmental EN
performance improvement.

Auditing Leadership to
ISO 14001:2015

4 Hours

This half-day workshop will enable you as an auditor to develop

the skills of leaders. You will identify the core requirements of
ISO 14001:2015 with regard to the leadership team and their FR

commitments to environmental impact improvement. EN

performance
sustainability
risk

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Energy Management

Today, the global threat of energy shortages and rising Understanding & Auditor Courses
costs makes effective energy management a crucial Implementing Courses
issue for the success of any business. ISO 50001, Energy Internal Auditor: ISO 50001:2018
Management System (EnMS), helps organizations
integrate energy management into their overall efforts Implementing: ISO 50001:2018 2 Days
to improve quality and environmental management. It
helps organizations understand how they’re using various 2 Days This course will guide you through the elements of an energy
types of energy and identify realistic ways of reducing
consumption, emissions and costs. Using a step-by-step process, this course provides guidance on management internal audit based on ISO 50001:2018 and FR
ISO 19011.
performance understanding the requirements of the standard as well as how to
sustainability FR EN
risk implement an effective ISO 50001:2018 EnMS. Energy Management
System Auditor/
18 bsi.learncentral.com l 1 800 217 1390 FR EN Lead Auditor

ISO 50001:2018 Requirements EN 5 days

1 day This course explains the principles and practices of independent
auditing for an EnMS and guides participants through the entire
This course will help you to gain an understanding of effective audit process. Gain the necessary auditing skills through a balaFncRe
of formal classroom tutorials, practical role-playing, group FR EN
energy management in an organization by providing a systematic workshops and open forum discussions. In addition, the course
FR will discuss integrating ISO 50001:2018 with other manageEmNent
approach to achieving continual improvement of energy systems, like ISO 14001.

performance. FR EN

ISO 50001:2018 Senior EN
Management Briefing

3 hours

Our ISO 50001:2018 senior management briefing helps business
leaders understand how they will be involved and the
commitment required supporting an effective implementation FR

FR EN

EN

Occupational Health & Safety

As the first global standard for Occupational Health & Safety TPECS Courses ISO 45001 Implementation Courses
Management Systems, ISO 45001 is intended to replace the
widely implemented BS OHSAS 18001. Organizations currently ISO 45001:2018 2 days
certified to BS OHSAS 18001 have three years since the new Requirements (TPECS)*
standard publication, to migrate to ISO 45001. Gain the required skills to conduct a base-line review of your
2 Days organization’s current position and implement the key principles of
ISO 45001 is an opportunity for organizations to align their ISO 45001. Using a step-by-step approach, you’ll learn how to FR
strategic direction with their OH&S management system and This course explains ISO 45001:2018 clauses and provides develop an implementation plan, create necessary documentaFtiRonEN
increase focus on improving occupational health and safety and monitor your OH&S MS.
performance. Being recognized globally, the standard would participants with the tools to objectively evaluate the applicability
give you guidance to enable your organization to provide safe FR EN
and healthy workplaces. of the requirements in their industry.
ISO 45001 Lead
ISO 45001:2018 FR EN Implementer Courses
Internal Auditor (TPECS) EN
5 days
3 Days
This course will provide you with an in depth understanding of the
This course gives you a working knowledge of planning and standard; the best practice methods to implement the standard
within your organization; and ensure its effectiveness by teachingFR
conducting an internal audit of an OHSMS and the tools necessary you management skills such as leadership, effective delegatioFn,R EN
FR problem solving and motivation.
to identify and record nonconformities.
EN
Our highly experienced instructors will make sure that you wFaRlkEN
Migration Courses
away with the confidence to perform an effective audit to hEelNp
your organization to continually improve.

ISO 45001:2018 ISO 45001 Migration
Lead Auditor (TPECS)
1 day
4 Days
This course will help you to understand the key differences between
This course provides advanced training on auditing an OHSMS. It
discusses the principles of national and international legislation, OHSAS 18001:2007 and ISO 45001:2018 and identify what needs to
risk assessment principles and approach, and policy developmeFnRt. FR
You will learn the checking and corrective action processes,FtRheEN be revised in your current OH&S management system.
importance of management involvement, the on-site verification
performance approach and techniques, how to measure the efficiency aEndN EN
sustainability effectiveness of a process along with how to identify and record
risk nonconformities. ISO 45001 Implementing Changes

1 day

This course will help you to understand how to implement the key

requirement differences between OHSAS 18001:2007 and ISO 45001
FR
and develop a migration action plan.

bsi.learncentral.com l 1 800 217 1390 E1N9

Medical Devices

ISO 13485 is the internationally recognized standard for TPECS Courses Transition Courses
quality management systems in the medical industry. With
over 27,000 certificates globally, ISO 13485 supports the ISO 13485:2016 ISO 13485 Senior
design, development, production, installation, and delivery Requirements (TPECS) Management Briefing
of a quality management for medical devices, or related
services, to ensure they are safe when used for their 2 Days 2 Hours
intended purpose. Published in February 2016, the new
edition of this standard is applicable across the whole supply This course teaches a general understanding of the concepts of the The focus of this course is on helping senior management
chain and seeks to address the entire lifecycle of a medical transition their system from ISO 13485:2003 to ISO 13485:2016.
device. ISO 13485 standard and how the rtehqeumireemdiecnatlsdiemvipcaecitntdhuestdrayy. -toF-R Managers will gain a better understanding of their organization’sFR
day operations of organizations in obligations and develop action plans for managing the transitionE.N
performance
sustainability ISO 13485:2016 Internal FR EN ISO 13485:2016 Transition
risk Auditor (TPECS) EN

20 bsi.learncentral.com l 1 800 217 1390 3 Days 4 hours FR
This comprehensive course introduces you to the new EN
This course teaches you how to interpret the clauses of ISO 13485 requirements and explores the changes between
and apply the principles of PD CEN ISO/TR 14969, ISO 14971 and ISO 13485:2003/EN 13485:2012 and the latest standard.
ISO 19011 to the auditing process of a medical device QMS, andFR
to plan, conduct, and report effective internal audits to ISO F1R34E85N. ISO 13485:2016 Transition &
Auditor Refresher
ISO 13485:2016 Lead EN
Auditor (TPECS)
1 day
4 Days
With greater attention on the organization’s ability to meet
This course teaches quality management definitions, concepts, applicable customer and regulatory requirements, the new
ISO 13485:2016 focuses on the entire supply chain of the medicFaRl
guidelines, and principles as well as how to interpret the clauses device industry with added emphasis on risk management. FR EN
of ISO 13485. You will learn to apply the principles of PD CEN FR

ISO/TR 14969, ISO 14971 and ISO 19011 to the auditing pFrRocEeNss ISO 13485:2016 Auditor Refresher EN
of a medical device QMS, and to manage an audit program,
EN
prepare audit reports and conduct audit follow-ups. 4 hours

This course will refresh your auditing techniques and help you

prepare to audit against the new requirements. FR

EN

Medical Devices

Understanding & IVD Courses Performance Evaluation and
Implementing Courses Clinical Evidence for IVDs
Requirements of the In Vitro
Introduction to ISO 13485:2016 Diagnostic Regulation 1 day
This course aims to provide an understanding of performance
1 Day 1 day evaluation for In Vitro Diagnostic devices under both the IVD
This introductory course teaches you how to interpret the Directive and Regulation, how performance fits into the productFR
clauses of ISO 13485, the importance of management The In Vitro Diagnostic Regulation details the requirements which development lifecycle and IVD Regulation (IVDR) requirementsEfoNr
involvement in ISO 13485 implementation, the proper use of FR manufacturers have to meet to sell In Vitro Diagnostic devices in the clinical evidence.
PD CEN ISO/TR 14969, and the link between ISO 13485 and GoEoNd European Union. It replaces the In Vitro Diagnostic Directive. FR
Manufacturing Practices (GMP). This course introduces you to the key requirements of the IVDR. EN MDSAP Courses
IVDs will now be classified according to their risk using a new
Implementing ISO 13485:2016 rule-based system. Medical Device Single Audit Program
(MDSAP) Fundamentals and Readiness
2 Days Implementation of the In Vitro
This course discusses quality management definitions, concepts, Diagnostic Device Regulation (2 days)
guidelines and best practices, providing students with a thorough for CE Marking This course will prepare you to host a MDSAP audit and allow you to
understanding of ISO 13485’s process approach and clauses, FR determine if your own internal QMS processes are consistent with
the proper use of PD CEN ISO/TR 14969, the importance of EN 3 days the requirements of the MDSAP audit mode for the jurisdictions
management involvement and how to prepare an audit of a QMS. where your products are marketed.
This course will help you to implement the requirements of the
European In Vitro Diagnostic Device Regulation (IVDR 2017/746) Medical Device Single Audit Program
to obtain and maintain the CE mark for your product. Gain FR (MDSAP) Overview
confidence with the IVD classification rules and the conformity EN
assessment routes. (1 day)
The course provides a high-level review of the MDSAP Program,
IVD Directive to IVD Regulation providing a base for understanding the fundamentals of this new
Transition Training Course type of audit.

1 day

This course will help you to understand the key changes of the

new IVD Regulation, which replaces the IVD Directive, and how
this will impact your organization for the CE marking of In Vitro FR

Diagnostic Medical Devices (IVDs). EN

performance
sustainability
risk

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Medical Devices

Requirements of the Medical Device Device-Drug Combinations: Other Courses
Regulation for CE Marking Practical Guidance on Borderline
Issues and the Consultation Process Process Validation for the Medical
1 day Device Industry Concepts and
Awareness
This course will help you to learn about the key requirements, 1 Day

concepts, and the overall process for CE marking under the This course has been designed to provide manufacturers with the 1 Day
Medical Devices Regulation (MDR). The CE mark gives access toFR
knowledge and skills to interpret the requirements of the drug
a market with 500+ million people. FR EN consultation process for devices containing ancillary medicinal FR BSI’s “Process Validation for the Medical Device Industry Concepts

Implementation of Medical Device EN substances. It focuses on determination of the applicable EN and Awareness ” one day training course has been designed to
Regulation for CE Marking
European legislation for borderline products and provides insight give manufacturers an awareness of quality requirements FR

into further information and guidance related to the distinction regarding validation and the nature of “special processes”. LearEnN
the generally accepted principles of validation, and understand
3 days between medical devices and medicinal products. This course also

This course aims to offer guidance on implementation of the examines devices incorporating derivatives of human blood or installation, operational, and process qualification so you can apply
requirements stipulated in the MDR. It focusses on enabling you to
draw up a clear concept or project plan, and how to integrate thFeR plasma. them to your business.
requirements into your business and your documentation. FR EN
Medical Devices Utilizing Materials of Medical Device Directive (MDD) to
Animal Origin: Practical Guidance in Medical Device Regulation (MDR)
the Legislative Approval Process
Post-Market Surveillance EN 1 Day
and Vigilance 1 Day
This course introduces you to the key changes from the European
This course has been designed to provide manufacturers with the
1 Day knowledge and skills to interpret the regulatory requirements Medical Device Directive (MDD) to the new European Medical
relating to materials of animal origin, including those for which aFR Device Regulation (MDR). All medical devices and identified FR
This course covers post-market surveillance, including clinical Transmissible Spongiform Encephalopathy (TSE) risk is expecteEd.N
follow-up and complaint and vigilance handling impacts all aspects devices without a medical purpose will need to undergo a EN
of the QMS. Proactive and reactive sources of information are aFR Clinical Evaluation for conformity assessment procedure based on the new MDR
regulatory requirement to be incorporated in your post-market EN Medical Devices
surveillance procedures and are applicable to all products. requirements, in order to place devices on the European Union
1 Day
market. The course will give a general guideline of how to
This course is designed to support manufacturers by confirming
the information necessary to demonstrate clinical safety and approach application of the new MDR, and will highlight the
performance of their product in accordance with the requiremenFtRs
of the European Medical Devices Directive (MDD) and the ActiveEN differences to the MDD that will affect all manufacturers.
Implantable Medical Devices Directive (AIMDD).

performance
sustainability
risk

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IT Service Management

There are rising concerns that IT services, whether provided TPECS Courses ISO/IEC 20000-1:2018
internally or outsourced, are not aligned with the needs of Lead Auditor (TPECS)
the business and its customers. One recognized solutions is ISO/IEC 20000-1:2018
to use an IT Service Management System (ITSMS) based on Requirements (TPECS) 4 Days
ISO/IEC 20000-1, the international standard for IT Service This lead auditor course teaches the requirements of
Management. Certification to this standard enables an 2 Days ISO/IEC 20000-1, giving you the knowledge and skills you need to
organization to independently demonstrate to its customers This course teaches a general understanding of the concepts of interpret the standard in the context of an audit process. You wiFllR
that it meets best practices. the ISO 20000-1 standard and how it provides a framework for the learn to understand the purpose, content and interrelationshFipRoEf N
adoption of an integrated process approach to effectively deliverFR each part of the standard. Completion of this course will enable
performance IT services to meet business and customer requirements. AnFR EN you to conduct and lead effective audits through the entire aEuNdit
sustainability experienced instructor explains the clauses of ISO 20000-1 in process, from managing an audit program to reporting on
risk detail, providing a base for understanding the process approEacNh audit results.
and includes auditing the requirements of IEC the standard.
Students learn by participating in group exercises and in-depth More Courses
discussions.
Transition ISO/IEC 20000-1:2018
ISO/IEC 20000-1:2018
Internal Auditor (TPECS) 1 day
This course will help you to learn about the new ISO high level
3 Days structure, the differences between ISO/IEC 20000-1:2011 and
This course provides the skills needed to understand ISO/IEC 20000-1:2018 and how to prepare for transition.
ISO/IEC 20000-1 requirements, the implementation and
certification processes, an auditor’s roles and responsibilities, anFdR Implementing
the principles, practices, and types of audits. You will learn hFoRwEN ISO/IEC 20000-1:2018
to effectively deliver managed IT services to meet business and
customer requirements in accordance with ISO/IEC 20000-1E.N 2 Days
This introductory course covers the basics of ISO/IEC 20000-1,
including its requirements and best practice processes to implement
each clause. This course provides the tools needed to develop, FR
implement and prepare an audit for an efficient and effective EN
ITSMS.

bsi.learncentral.com l 1 800 217 1390 23

Information Security

Information security is critical to the operation and survival TPECS Courses ISO/IEC 27002 Information Security
of every organization across all business sectors. Controls Implementation
ISO/IEC 27001 is the only auditable international standard ISO/IEC 27001
that defines the requirements for an Information Security Requirements (TPECS) 2 Days
Management System (ISMS). This standard is designed
to ensure that the appropriate security structures are in 2 Days By attending this two-day course you’ll learn about the relationship
place to protect an organization’s people, products, and between ISO/IEC 27001 and ISO/IEC 27002, as well as how to
proprietary information. This course teaches a general understanding of the concepts of design, implement, and improve information security controls basedFR
BSI also provides training solutions on information security on risk identification and treatment. Most delegates on this course EN
frameworks that will help your organization to define the ISO/IEC 27001 standard. An experienced instructor explains have already attended our ISO/IEC 27001 Requirements course.
policies and procedures around the implementation and the requirements of ISO/IEC 27001 in detail, its relationship FR
ongoing management of information security controls.
with ISO/IEC 27002, provides a basis for understanding theFR EN ISO/IEC 27005:2011 Information
performance interpretations of the clauses and examines issues surrounding Security Risk Management
sustainability EN
risk an ISMS. 2 Days

24 bsi.learncentral.com l 1 800 217 1390 ISO/IEC 27001 Internal This course aims to provide you with clear and practical guidance on
Auditor (TPECS) the framework and steps involved to identify, analyze and manage
information security risks. It will help you to review your existing riFskR
3 Days treatments and controls, and ensure they are appropriate to manaEgNe
and reduce the identified risks . This will give you the confidence to
This course teaches a general understanding of the concepts of the get the most effective allocation of resources in place to address
information security issues for your organization.
ISO/IEC 27001:2013 standard and the principles and practices of oFnR
effective internal audits in accordance with ISO 19011, “Guidelines

Auditing Management Systems.” Experienced instructors explainFRtheEN ISO/IEC 27032:2012
clauses of ISO/IEC 27001:2013 in detail and guide students through Guidelines for Cybersecurity
internal audits required for an ISMS based on ISO/IEC 27001:2E01N3.
2 Days
ISO/IEC 27001 Lead
Auditor (TPECS)

4 Days Building on the concepts and framework specified in ISO/IEC 27001,

This course teaches a general understanding of the principles and the best practice guidance and techniques in ISO/IEC 27032 help FR
you to manage and respond to cybersecurity issues. This course
practices of leading management system audit teams and process will provide you with knowledge on ISO/IEC 27032 so you can EN
based audits in accordance with ISO 19011. Participants learn theFR
understand, prepare for, detect, respond to and monitor issues related
clauses of ISO/IEC 27001 in detail and the entire audit procesFs,R EN
from managing an audit program and assessing the ISMS, to to cyber security for your organization.

reporting on audit results. EN

Information Security

NIST Cybersecurity Course How to Maintain and Audit General ISO/IEC 27018:2014 Protection of
Data Protection Regulation Personally Identifiable Information
NIST Cybersecurity Framework (GDPR) Compliance (PII) in Public Clouds Training Course
Implementation Training Course
1 day 1 day
By attending this two-day course, you’ll understand how to use
the NIST Cybersecurity Framework to assist your organization to You’ll gain an overview on how to assess, maintain and audit your This course is aimed at assisting cloud service providers and
prevent, detect and respond to cyber-attacks. You’ll learn how organization’s compliance with the GDPR requirements. Plus you’ll
to apply a 7 step approach to implement the Framework and FR learn how to engage the whole organization in business as usuaFlR their customers understand the additional guidance and controls
continuously improve your cybersecurity practices. data protection practices to mitigate the risk of fines and heFlpR EN contained within ISO/IEC 27018. The additional controls will FR
protect your reputation.
FR EN enable providers and their customers to comply with any EN
EN applicable legislation and regulations and better protect

EN information when processing PII in the Cloud.

GDPR Courses More Courses

General Data Protection Regulation Implementing ISO/IEC 27001 Connected Learning Live Courses
(GDPR): Foundation Level
2 Days ISO/IEC 27001
1 day This course discusses the requirements and benefits of Requirements (TPECS)
ISO/IEC 27001. It provides the tools required to identify costs,
The aim of this course is to enable delegates to understand current resource information and available information security controlsF. R 5 Sessions
You will leave this course with a much-enhanced understandingEoNf
data protection legislation acnodncuenpdtesralynindgpprirnincicpiplelsesu;steodginainthtehenFewR the certification process of ISO/IEC 27001. ISO/IEC 27001 Internal
knowledge of the updated Auditor (TPECS)

GDPR and to gain an appreciation of how the new GDPR ruleFsRwEilNl ISO/IEC 27017:2015 Information 8 Sessions
apply to your organization. Security Controls for Cloud Services
ISO/IEC 27001 Lead
EN Auditor (TPECS)

General Data Protection Regulation 10 Sessions
(GDPR) Implementation

2 days 2 days

You’ll get practical guidance on integrating requirements into Alongside an ISO/IEC 27001 Information Security Management

current practices where appropriate as well as lfeualfrinl cwoamypslitaonecensFuRre System (ISMS), ISO/IEC 27017 helps you manage the FR
that suitable levels of protection are applied to confidentiality, integrity and availability of your business

requirements, which can often reduce costs. You’ll learn whaFtR EN information or information entrusted to you by others. This courEsNe
evidence and reporting are required by the regulation, as well as helps you clearly identify who is responsible to manage the
how to align this with your existing governance processes toEeNnsure
different security risks and ensure the appropriate cloud security

that GDPR compliance is maintained as part of business as usual. controls are in place so you can maintain a resilient ISMS.

performance
sustainability
risk

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Cloud Security

The need for more cost-effective storage and software Introduction to the Cloud Security Advanced Auditing
solutions with mobile access has led to a rise in the adoption and CSA Star Certification for CSA Star Certification
of cloud computing. While cloud computing has opened
up many new opportunities, it also presents a number 1 Day 2 Days
of new security risks to company information. The Cloud
Security Alliance (CSA) and BSI teamed up to develop STAR Learn what Cloud Computing is, how to secure it, and how a CSA Learn how to conduct a first and second party audit to assess a
certification which incorporates ISO/IEC 27001 and cloud CSP’s compliance with the CSA’s Cloud Controls Matrix (CCM). You’ll
specific requirements. The scheme also encourages the STAR Certified CSP can give you the level of assurance you need also learn how to evaluate the maturity level of a cloud service FR
adoption of cloud services by business, promoting greater to measure and demonstrate the robustness and performance oFfR provider’s security controls and find out how CSA STAR CertificatEioNn
transparency and allowing cloud service providers (CSPs) recommendations are made.
to provide stakeholders with confidence that controls are in their cloud security operations. EN
place to secure data.
Auditing Cloud Security Certified CSA STAR Auditor
for STAR Certification
2 Days
1 Day
Led by an experienced instructor, this course will help you learn how
STAR Certification gives CSPs the ability to prove that their
registration to the CSA’s Security, Trust and Assurance Registry to conduct a third party audit for STAR Certification and will work
(STAR) has been independently assessed against the new STAFRR through a detailed case study to teach you how to determine a STFARR
Certification maturity model. Led by an experienced instructor,EN
this one day course will help you learn how to audit cloud security Certification. FR EN
for the STAR Certification program and learn how to apply the
maturity model when auditing a provider’s security controls. You’ll learn hSoTwARtoCdeerttiefircmatiinoen.aYmouatcuarnityosnclyoraeuadnitdtoretchoemSmTAenREdN
a rating for

Certification scheme and recommend a rating once you have

attended and passed this course. Attendees will be certified with CSA

Star Certification.

performance
sustainability
risk

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Business Continuity Management

Business Continuity is a serious issue for all organizations Understanding & Auditor Courses
and its management should be an essential element of the Implementing Courses
entire business. Certification to the world’s leading Business ISO 22301 Internal Auditor
Continuity Management System (BCMS), ISO 22301, gives
an organization the ability to maintain critical operation Introduction to ISO 22301 2 Days
during and following a disruption, as well as improves the
speed at which it is able to re-establish full functionality. 1 Day This course assists participants in developing the skills and
Effective BCM can be the difference between an
organization’s success and failure. This introductory business continuity course teaches you the basics knowledge to conduct audits and self-assessments against the FR
and fundamentals of BCM, enabling you to ­communicate the
performance benefits and i­mportance of business continuity to top managemeFnRt. requirements of ISO 22301.
sustainability
risk ISO 22301 BCMS EN
Auditor/Lead Auditor
Implementing ISO 22301 EN

2 Days 5 Days

This introductory business continuity course discusses the This course teaches the fundamentals of a BCM system and the

requirements, specifications and best practice techniques of requirements for ISO 22301. It provides you with knowledge and
ISO 22301, the steps involved in the BCM lifecycle and how to FR hands-on training to develop, implement, manage and audit a FR

implement a BCM system. EN BCM system. This course teaches you how to evaluate auditFR EN
findings, write succinct audit reports and conduct opening, closing
EN
ISO 22301 Lead Implementer and follow-up audit meetings.

5 Days Business Impact Analysis (BIA)

As a lead implementer, you can bring BCM best practice to your 1 day
organization. With ISO 22301, you can identify and protect
business critical functions, as well as build resilience and capabilFitRy Business Impact Analysis is a fundamental practice that, when
to continue operating during unexpected events. You will also EN undertaken correctly, can effectively establish the framework for
learn how to meet ISO 22301 requirements plus design, plan and resilience and continuity arrangements in an organization. The FR
implement your own BCM system. process can provide other benefits by informing management toEN
consider succession planning, supply chain strategies and avoid
single points of failure.This course will enable you to understand
the principles and practices of Business Impact Analysis and apply
these in order to inform organizations regarding resilience and
recovery strategies.

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Risk Management

Risk management is a systematic framework and process Understanding & Implementing ISO 31000:2018
that helps organizations manage controllable factors and Implementing Courses
handle unexpected risks. Organizations that manage risks 1 Day
effectively are more likely to protect themselves and Introduction ISO 31000:2018
succeed in growing their business. ISO 31000, the The implementing course will guide you through the development
international standard for risk management, provides 1 Day of a framework to effectively manage your organization’s risks.
comprehensive principles and guidelines to help Organizations that recognize the importance of managing risk cFanR
organizations with their risk analysis and risk assessments. This course will provide the foundation you need to start managing benefit from implementing a formal risk management system. EN
your organization’s risks effectively. All organizations face Students will be able to apply the principles of risk management
uncertainty in meeting their objectives. As a proven methodologFyR, and implement a risk management framework and process
Risk Management is a systematic framework and process for EN suitable to the organization.
maximizing those areas where outcomes can be controlled while
minimizing those that cannot.

performance
sustainability
risk

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Integrated Management Systems

Complex organizations require specialized solutions to meet ISO 9001:2015, ISO 14001:2015 New for 2019 TPECS Courses
their business needs. Organization with multiple management and ISO 45001:2018 Requirements
systems or certified to multiple standards, may want to ISO 14001:2015 and
consider integrated management systems training courses. 1 day ISO 45001:2018
Our integrated courses will provide participants with the The aim of this course is to gain an understanding of the Quality, Requirements
knowledge and skills required to effectively integrate their Environmental and Health and Safety standards, looking at their
management systems and embed quality/performance correspondence and interface. You’ll learn how these standardsFcRan 2 days
throughout their organizations. further business success using continual improvement through tEhNe
methodologies identified in the standards framework. ISO 14001:2015 and FR
Understanding and ISO 45001:2018 FR EN
Implementing Courses Integrated Management Systems Internal Auditor EN
(IMS): Implementation
ISO 14001:2015 and 3 days
ISO 45001:2018 Requirements 2 days
Organizations pursue improving their existing management ISO 14001:2015 and FR
1 day systems can do so by integrating the existing ones. This course ISO 45001:2018 Lead Auditor FR EN
This course will help you to embed continual improvement at the introduces delegates to discover the benefits of streamlining andFR
heart of your organization through an integrated management simplifying all their standards frameworks to achieve greater EN 4 days
system for ISO 14001 and ISO 45001. You’ll gain a thorough FR transparency across their business.
understanding of the ISO standardized high level structure and EN ISO/IEC 27001 with an emphasis EN
apply the key concepts and principles of the standards to existing Auditing Courses for the Automotive Sector FR
processes within your organization. ISO/IEC 27001 with an emphasis
ISO 14001:2015 and ISO 45001:2018 on the Aerospace Sector FR EN
performance Integrated Internal Auditing ISO 45001 for the Automotive Sector EN
sustainability
risk 2 day FR
EN
This course will provide guidance and practical experience in
planning, executing, reporting and audit follow up when ISO 45001 for the Aerospace Sector FR
undertaking an integrated internal audit for ISO 14001:2015
and ISO 45001:2018. FR ISO 14001 for the Automotive Sector EN
EN FR

ISO 14001 for the Aerospace Sector EFNR

bsi.learncentral.com l 1 800 217 1390 EN
2F9R
EN
FR

Food Safety

Food Safety is a global concern that impacts both Understanding & Auditor Courses
businesses and consumers. ISO 22000 is the international Implementing Courses
standard that outlines the requirements for a food safety CQI and IRCA Certified ISO 22000:2018
management system to ensure food safety as it travels ISO 22000:2018 Requirements Lead Auditor (Food Safety
through the supply chain. This standard also combines Management System)
interactive communication, system management, 2 Days
prerequisite programs and HACCP plans, and encourages
continual improvement to regulate and enhance an Understand the requirements of a FSMS and gain the skills to 5 days
organization’s Food Safety Management System (FSMS).
implement a system to help produce safe products and effectively Over five days, you’ll gain the knowledge and skills required to
performance FR
sustainability identify and assess food safety hazards. undertake and lead a successful food safety management systems
risk audit; using a step-by-step approach, you’ll be guided through the FR
Implementing a Food Safety EN
Management System based
on ISO 22000:2018 entire audit process from initiation to follow-up. EN

ISO 22000:2018 Internal Auditor

2 Days 3 Days
This course teaches the principles and practices of
This course will provide participants with the knowledge and process effective FSMS process audits in accordance with the I
SO 22000:2018 series of standards and ISO 19011. FR
steps to enable them to effectively implement a FSMS in line with the
FR EN
requirements for ISO 22000:2018 certification.

ISO 22000:2018 Lead EN
Implementer Training Course

5 days

This will provide you with an in-depth understanding of the
standard; the best practice methods to implement the standard
within your organization; and ensure its effectiveness by teachinFgR
you management skills such as; leadership, effective delegationE, N
problem solving and motivation.

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Food Safety

Other Courses Good Manufacturing Practice Coming Soon

HACCP plan and Implementation Half-day course Preventing Food Fraud (VACCP)
ISO 22000:2018
In order for a food safety management system to be effective, 1 day
2 Days it is essential that HACCP be supported by good manufacturing
practices (GMP) that control the general hygiene and environmental Food Defence (TACCP & PAS96)
Foodborne illness caused by microorganisms is a large and conditions in a food operation. The GMP described in this course are
growing public health problem. [WHO, 2013] accepted requirements for prerequisites as defined in the CODEX 1 day
Alimentarius General Principle of Food Hygiene.
Organizations around the world recognize the value of effectivFe R

management of food safety hazards through the use of EN Root Cause Analysis for
Hazard Analysis and Critical Control Point (HACCP) systems. the Food Industry

A HACCP-based food safety plan is a tool to set priorities for Half-day course

interventions, to comply with relevant legislations, customer This course will provide delegates with a framework to implement
root cause analysis and provides two commonly used
requirements and control business risks. methodologies to identify root cause.

In order to develop, implement and maintain a well-developed, Implementing SQF Systems
practical and robust HACCP-based food safety plan, it is essential Edition 8
to have the relevant skills and knowledge - this course is an ideal
solution to establishing that requirement. 2 days

By successfully completing this HACCP Plan and Implementation This course aims to increase understanding of the new code,
course, delegates will have demonstrated knowledge and basic skills the ability to differentiate between food safety management and
to develop a HACCP based food safety plan and to oversee its quality management. Implementing SQF Code Edition 8 is ideaFlRfor
implementation and monitoring. those intending to implement the SQF Quality Code or updateEthNeir
current quality system to Edition 8.

performance
sustainability
risk

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TSS/Customer Service

The BSI Training Solutions Specialists are here to Payment Cancellation/Transfer Policy
help you with all of your training needs. BSI offers
a wide variety of training courses that range across Payment for public course offerings is due upon Full payment will only be refunded if a cancellation notice is
manufacturing, quality management, healthcare/medical registration. You may pay by credit card (VISA, received at least 30 days prior to the start date of the course.
devices, aerospace, automotive, occupational health and MasterCard or American Express) or check (payable You may transfer your registration to another course, as
safety, and information security. The Training Solutions to BSI). Course registration is not official until full long as this request is received at least 15 days prior to the
Specialists are available to help you navigate all of BSI’s payment is received. course start date. Replacements or substitutes for an existing
training offerings and choose the best and most cost registration are allowed up to and including the first day of the
effective option to meet your needs. Once you have Travel Arrangements training course. In the event that BSI must cancel a course or
identified a training course of interest, they can help change a course location, liability is limited to the course fee.
you enroll and provide all the information you need in Lodging and travel costs are not included in the course In such circumstances, the customer has the option of a full
preparation for the course. BSI also offers on-site training fee. Individuals attending the course must make their own refund or transfer to an alternative available course.
courses that are held at your facility and only open to accommodations and travel arrangements. We suggest
your employees. Ask your Training Solutions Specialist for that students not make nonrefundable travel arrangements Content of this catalog is subject to change by BSI
more information regarding on-site training and they can until we have notified you via email the course is without notice.
send you a quote for your confirmed.
desired course. Any questions?

Call: 1 800 217 1390

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