DILG OFFICES HOUR Monday to Friday 8am to 5pm 9. Request for Technical Assistance (Resource Person) Description of Service: Response to request for resource person on the conduct of trainings, seminars and workshop of the different programs and projects of the Department. Office All Bureaus, Regional, Provincial and Field Offices Classification Simple Transaction Total Processing Time 3 Working Days Type of Transaction G2C - Government to Citizen; G2B - Government to Businesses; G2G - Government to Government Fees to be paid None Who may avail DILG Management, DILG Field Offices (Regional and Provincial), National Government Agencies (NGAs), Local Government Units (LGUs), Non-Government Organizations (NGOs), Civil Society Organizations (CSOs), Private Sectors (PS), General Public Documentary requirements Where to secure Letter Request From the requesting party/ Agency Client Action (Detailed steps) Agency action (Detailed Steps) Person in Charge Position Unit / Division Processing Time 1.Submit Letter Request to any of the DILG Offices through email, walk-in, or courier. 1.1. Receive letter request from the client, record and route the request to the concerned Action Officer/Head of Office. FO/PO/RO/CO Receiving Officer 1 Hour 1.2. Evaluate and endorse the request to the concerned office and provide instruction. (For C/MLGOO, skip this step) 1.3. Review and evaluate the request as to: a. availability of the module or presentation materials. b. the requested subject matter is within the area of technical expertise/mandate of the DILG c. availability on the date/time specified in the letter request 1.3.1. Prepare the letter reply, review and forward the letter-reply to the approving authority. Bureau/Regional/ Provincial Director C/MLGOO;PO Focal; concerned DC/FP (CO,RO) 2 Hours 8 Hours 4 Hours 1.4. Reviews and signs the letter. C/MLGOO/ City/Provincial/ Regional/Bureau Director 8 Hours
DILG OFFICES HOUR Monday to Friday 8am to 5pm Client Action (Detailed steps) Agency action (Detailed Steps) Person in Charge Position Unit / Division Processing Time 2. Receive response from concerned Office 2.1. Issue the letter reply and Administer the CSS to requesting client. Assigned Action Officer/Releasing Officer 1 Hour 3. Actual conduct of training/seminar requested 3.1. Provide Technical Assistance and administer the Post-Training Evaluation to the Training/TA Participants. Assigned Action Officer/Releasing Officer Depending on the number of training days required by the client Total Processing Time 3 Working Days END OF TRANSACTION