ITT - ODISSO Vehicle Screening Products

FIELD SERVICE PACKAGES

COMPREHENSIVE SERVICES AT COMPETITIVE PRICES

Technical Support Expert Service Team Multi-Vendor Services

AS&E assembled a world-class Technical Support A leader in X-ray detection, AS&E provides best-in- Using our expert Field Service Engineers and our
and Call Coordinator staff at company headquarters class, turnkey scanning operations to design, install, world-class Technical Support team,AS&E supports
in Billerica, MA. The staff assists with fault isolation operate, and maintain X-ray inspection solutions for a wide variety of customers’ on-location systems.
and remediation for issues that can be solved re- ports, borders, security checkpoints, and high-threat Supported systems include cameras,turnstiles,metal
motely. For more extensive issues, the support team facilities. Our Managed Services team can provide detectors, and other scanning equipment. AS&E
will dispatch Field Service Engineers (FSEs) to the rental and leasing options, operation and manage- works with each customer to set up a program to
system location to repair the fault. Service is avail- ment of existing equipment, as well as full scanning meet their specific needs and budget requirements.
able by telephone and/or email 24 hours a day, 365 solutions for cargo and vehicles.
days a year.

Expert Service Team Leasing/Rental Operators

AS&E’s expert FSEs provide support services world- Customers come to AS&E for help addressing a Customers often need customized solutions to meet
wide. Each FSE has a technical degree in either Elec- variety of security challenges, ranging from securing unique operational requirements. AS&E provides
trical or Mechanical Engineering, or equivalent borders and checkpoints to ensuring public safety at certified operators for our product portfolio to meet
experience, and is trained in the operation and repair high-profile events. Our rental and leasing customers the needs of each customer, during either standard
of electronics, hydraulics, pneumatics, mechanics, receive full-service, turnkey security solutions, in- business hours or on a 24 hour a day basis. Opera-
electrical systems, and computers. FSEs are avail- cluding delivery, commissioning, and on-site training, tors are trained by AS&E on the latest operations,
able 7 days a week, 24 hours a day, and are located with preventative and corrective maintenance systems functions, and advanced image analysis.
at AS&E offices in Asia, Africa, Europe, the Middle throughout the contract term. In addition, our rental AS&E also offers standard management and report-
East, South America, and North America. and leasing programs offer commercial terms that ing on operations of the X-ray detection systems.
provide you with budgetary and logistical flexibility.

Contacting Your Service Representative
— Phone +1 978.262.8700 and choose “Option 4”
— Fax +1 978.262.8702
— Email us at [email protected]

All specifications subject to change without notification. © 2015 American Science and Engineering, Inc. FSP_062615 www.as-e.com

SERVICE TRAINING PROGRAMS

WORLD-CLASS SERVICE TRAINING PROGRAMS FOR AS&E DETECTION SYSTEMS

TO SUPPORT OUR CUSTOMERS AND THEIR NEEDS, AS&E OFFERS MULTI-LEVEL SERVICE TRAINING PROGRAMS

THAT PROVIDE HANDS-ON MAINTENANCE TRAINING TO SELECT END USERS.

AS&E SERVICE TRAINING LEVELS

AS&E offers a variety of service training options that are packaged and tailored to allow end users to perform basic and intermediate preventive and
corrective maintenance on AS&E equipment. Proactive preventive and corrective maintenance is the cornerstone of any maintenance program.
Ensuring technicians are properly trained and have a solid understanding of maintenance fundamentals can lead to enhanced system reliability and
reduced cost.

Operator-Level Maintenance*

Operator-level maintenance entails system-level pre-checks performed by trained system operators and includes only those items that can be checked
or inspected visually, or tested by activation (key switches). Operator-level maintenance does not require the use of tools, meters, or test equipment
nor does it require the operator to perform corrective maintenance, but does allow for minor maintenance (camera or monitor cleaning, bulb replacement,
fluid replenishment, etc.). Items outside the scope of minor maintenance found during routine inspections should be reported to an Intermediate or
Factory maintenance technician. Operator-level maintenance items include, but are not limited to, the following:

Visual inspection of fluids for proper level: — Check proper seal of generator curtain Identifying, recording, and clearing anomalies
— Fuel, oils, coolants, and DEF if applicable — Clean the generator compartment and air from the subsystem status screening:

Visual inspections: intake filter — Interlock errors or ASEI GUI generated fault
— Fluid leaks, tire conditions, scratches, messages
System safety checks:
dents or damage, road bed (tunnel), — Verification of operator control key switch — Archiving of system images
transport systems
operation, loose or missing covers, or missing Visually inspector adjust HVAC:
hardware — Verify heating or cooling operations

*Requires recurring two-year AS&E recertification

American Science and Engineering, Inc. 829 MIDDLESEX TURNPIKE | BILLERICA, MA 01821 USA
TEL: +1 978.262.8700 | FAX: +1 978.262.0533 | www.as-e.com

www.as-e.com

SERVICE TRAINING

WORLD-CLASS SERVICE TRAINING PROGRAMS FOR AS&E DETECTION SYSTEMS

COMMITTED TO TRAINING THROUGHOUT THE LIFE OF THE X-RAY SYSTEM TO ALLOW FULLEST UTILIZATION

Intermediate Maintenance Technician*

Intermediate maintenance entails system-level pre-checks or repairs performed by trained maintenance technicians. Intermediate maintenance
technician duties include only those items that can be checked, inspected, or repaired with minimum tools (screw drivers, smallwrench kit, flashlight,
multi-meter, and mirror) or tested by activation (key switches). Intermediate maintenance does require the performance of corrective maintenance
within the scope of adding fluids, effecting minor repairs (light bulbs, replacing or re-torqueing misc. hardware, re-torqueing of hose fittings, belts, and
miscellaneous fittings, cleaning of A/C condensers), and visual troubleshooting. Intermediate maintenance technician duties do not entail rights to the
Field Service login credentials for troubleshooting.Anything outside the scope of the Intermediate technician will be reported to a Factory maintenance
technician or higher. Intermediate maintenance items include, but are not limited to, the following:

Visual inspection of fluids for proper level, Removal, inspection, and cleaning: Generator:
to include top off: — Filters, lenses, monitors, and glass or plastic
— Fuel, oils, and coolants — Perform actions required to purge, prime, and
surfaces restart generator
Visual inspection and repair:
— Fluid leaks, tire conditions, scratches, dents, Repair of minor parts and hardware: — Check for proper seal of generator curtain

or damage — Latches, switches, and light bulbs — Clean generator filter

— Repair of minor leaks via re-torqueing of — Verify all cables and connectors for security Oversight of third-party resources:
screws or fittings — Oversee any maintenance actions by third-
Preventive maintenance:
— Checking, changing, and topping off of tires — Cleaning and lubrication of surfaces party vendors dispatched to site to perform
for correct tire pressures repairs (HVAC, generator, or vehicle chassis
Voltage and continuity check: mechanic activity)
— Road bed (tunnel), transport systems (OMV) — Check power inputs/outputs
Intermediate technicians will be provided the
— Variable Frequency Drive (VFD) readout — Check fuses full complement of AS&E technical support:
— Phone and e-mail support during the period of
System safety checks: Removal of select panels and covers:
— Verification of E-stop operation, operator — For the purpose of obtaining board or system certification

control key switch operation, loose or light-emitting diode (LED) status and — Documentation and service procedures
missing covers, or hardware indications provided via technical bulletin and the AS&E
Knowledge Base
Identifying, recording, and clearing anomalies Visually inspect and adjust HVAC:
from the subsystem status screen: — Verify heating and cooling operations, proper
— Interlock errors or ASEI GUI-generated fault
temperature settings
messages
— Clean coils for proper operation
— Performing system-level archiving or back-ups

*Requires recurring two-year AS&E recertification

ZBV® mobile screening system Z Portal® cargo and vehicle mobile Omniview® multi-view, high-energy/ Sentry® Portal high-throughput, high-energy/
screening system dual-energy cargo inspection system dual-energy cargo inspection system

MINI Z® handheld Z Backscatter® screening Gemini® parcel inspection system SmartCheck® personnel inspection system
system

All specifications subject to change without notification. © 2015 American Science and Engineering, Inc. ST_061115 www.as-e.com



TURNKEY SCREENING S2 GLOBAL
SOLUTIONS



An OSI Systems Company S2 GLOBAL:
BREAKING
NEW
GROUND
WITH
TURNKEY
SCREENING
SOLUTIONS

An OSI Systems Company

Screening for revenue
assurance and contraband in
complex environments can
be a daunting task.
S2 Global manages the
entire screening solution
from planning to operation
so your focus can remain on
collection and enforcement.

THE NEW MODEL THAT REDEFINES
SECURITY SCREENING

Attaining high-level 100% Minimal-to-No CAPEX
screening at multiple checkpoints With an S2 Global security
is the mandate. Being in screening multi-year contract and
compliance now and in the future low-to-no up front expenditures,
while also considering the costs the costs of deploying a
takes an entirely new approach. screening operation is minimal.

An S2 Global turnkey screening One Vendor to Manage
solution ensures customers can An expert team handles all
dramatically increase screening aspects of implementation
capabilities to meet mandates and operation – including
by always having the latest staff recruitment and training,
inspection technologies and screening and management.
techniques.
The Latest Technology
By focusing on delivering the The most current advanced
highest level of screening in the screening technology and image
most efficient way possible the analysis software is always
S2 Global turnkey screening integrated without the cost of
model gives customers a cost upgrading.
effective avenue to focus their
efforts on enforcing laws and Trained Personnel
collecting revenues otherwise Operators are trained using a
missed by traditional screening proprietary system on image
solutions. analysis, interpretation and
detection on an ongoing basis
“A screening as to keep up with changes in
screening techniques.
service model is the
Maximum Uptime
ideal way to obtain all A fast data infrastructure
connecting inspection equipment
the equipment and and remote analysis centers
ensures a maximum uptime of
expertise needed to the entire screening operation.

ensure a high level of Efficient, Cost-Effective
Screening Operation
service and greater At the core of an S2 Global
turnkey screening solution is the
throughput in less time unique understanding of how
an efficient operation can solve
– all while improving complex requirements for the
partnering organization while
operational efficiency.” being cost-effective.

Security Middle East

S2 GLOBAL, IS
GUIDED BY A TEAM
OF EXECUTIVES
WITH DECADES
OF EXPERIENCE
IN LARGE SYSTEM
SECURITY
MANAGEMENT,
GOVERNMENT
AFFAIRS, PROGRAM,
AND MAINTENANCE
MANAGEMENT.

Albania

In an effort to enhance their capacity to interdict smuggling and
undeclared materials the Government of Albania chose S2 Global to
provide a turnkey cargo and vehicle security screening program. The
Government was interested in improving security while simultaneously
increasing the speed, predictability and transparency of customs
clearances. As part of the program S2 Global scans inbound, outbound
and transit containers/cargo vehicles and has the capacity to scan 100
percent of containers passing through the sites.

With multiple land and sea border screening facilities, the program is
modernizing to combine information into an interconnected customs
clearance process. By implementing these updated processes the quality
of customs declarations is dramatically improving allowing for better
trade flow and revenue generation.

Locally, the S2 Global program employs over 75 highly trained technical
staff. Trade companies have seen a consistency of customs clearance
times, reduced border crossing issues and a faster time to market for their
goods.

An OSI Systems Company

THE INDUSTRY’S FIRST TURNKEY SCREENING
OPERATION HELPS GOVERNMENTS DETER
SMUGGLING AND CAPTURE LOST REVENUE

Puerto Rico Mexico

When considering vendors to Servicio de Administración
provide a scanning program to Tributaria (SAT), the tax authority
mitigate the import of drugs, of Mexico, chose S2 Global to
arms and other contraband, The provide a complete and integrated
Port Authority of Puerto Rico cargo inspection turnkey service
chose S2 Global. Awarding S2 in multiple locations across Mexico
Global a multi-year contract to enhance their ability to interdict
to provide a complete and contraband and undeclared
integrated turnkey service to goods.
scan up to 100% of imported
cargo, the Port of San Juan is S2 Global is delivering everything
now compliant with US mandated needed for screening including
screening processes and the tax equipment, systems integration,
authority has the ability to collect staffing and maintenance support
correct revenues. throughout Mexico at ports of
entry, inland checkpoints and
With multiple on site inspection airports.
stations at the port, incoming
cargo is screened for manifest A state of the art IT infrastructure
verification. Each station is carries each X-ray image and
equipped with an advanced manifest to remote analysis
Rapiscan Eagle X-ray system centers across Mexico for
and a trained operator using our verification and review. Using our
proprietary software, CertScan™. proprietary software CertScan™,
The operation runs in partnership operators are able to quickly
with Puerto Rico authorities who validate shipments.
both assist with traffic flow and
perform their duties based on our With the checkpoints in place,
inspection analysis. SAT will be able to collect correct
tax revenue on imported goods
The S2 solution was implemented and the local authorities will be
in record time, setting a new able to prevent contraband from
standard for cost-effective entering the country.
public-private cooperation.

An OSI Systems Company

Ports, land borders, airports:
Successful checkpoint screening
requires comprehensive
planning, cutting edge
technology, trained personnel,
and accurate image analysis.
The unique benefit: A cost-
effective, high-throughput
operation.

FROM YOUR REQUIREMENTS, S2 GLOBAL DELIVERS
CRITICAL SERVICES REQUIRED TO MANAGE
REVENUE INTEGRITY, SCREEN FOR DANGEROUS
MATERIALS AND FIND HIDDEN CONTRABAND.

Planning Operation
S2 Global provides all levels S2 Global employs state-of-
of consulting, assessment, the-art equipment and high
and design services to help throughput screening processes
implement the most suitable for cargo, vehicles, parcels,
screening solution tailor-made to baggage, and people to keep
requirements. traffic moving.

Installation Detection
Experienced S2 Global project S2 Global provides a dedicated
managers oversee installation team to operate and perform
of screening checkpoints to image interpretation. With our
ensure delivery of each site is in CertScan™ proprietary software,
compliance with the agreement. image and form data is combined
for a thorough analysis and
Personnel detection of any discrepancy.
Hiring, training, and managing of
personnel is the foundation for Financial
success in screening operations. To make the most of the turnkey
S2 Global uses practices widely screening model, S2 Global has
accepted by governments to the ability to assess programs
keep personnel up-to-date and available to help customers
able to perform at a high level. finance costs associated with
implementing a screening
services solution.

An OSI Systems Company

S2 GLOBAL
TRAINING

Training is Critical Requirement for
Effective Screening Operations

“The most sophisticated
machines become worthless if
the people who operate them
and visually inspect the X-ray
images are not qualified to do
so.”*

*“Increasing X-ray image interpretation competency of
cargo security screeners,” International Journal of Industrial
Ergonomics, 2014.

Better threat COMPREHENSIVE
detection RECRUITMENT AND
TRAINING CREATES
Fewer false SIGNIFICANT
alarms BENEFITS

Faster inspections Expert Training by S2 Global
and throughput
Real data, not simulations:
Allows law S2 Global uses image and data
enforcement to focus on from real-world inspection
situations – not simulations. The
high value inspections result: training that is as close
to actual work experience as
possible.

Expert trainers with operational
experience: S2 Global instructors
have decades of experience
operating security systems.

End-to-end approach: S2’s
learning management system
and course library offers holistic
solutions so students can become
experts in their field.

S2 GLOBAL TRAINING IS BASED ON
REAL-WORLD EXPERIENCE

Image Library contains over 2,500
scans of baggage, parcels, cargo
plus manifest data.

An OSI Systems Company

S2 GLOBAL WILL DESIGN
CERTIFICATE PROGRAMS BASED ON
YOUR NEEDS

S2 Global Training Image Analysis Level 1 Certification Course*

Day 1 Day 2 Day 3 Day 4 Day 5

XRPS Introduction Image Demo Image Image Labs
to Image Recognition Lab Video
Introduction Final Image
to CBT Interpretation Quiz Image Labs Lab Level 1
Image Labs
Scan Weapons Random Labs feature Level Test
Software Detection Random Labs 1 “real world”
feature Level scan images.
Image Currency
Analysis Detection 1 images to Images
include cargo include cargo
Process Flow Threat Item conveyances, conveyances/
Detection
Image cargo cargo
Density Contraband shipments shipments
Detection and private and or private
Material vehicles.
Separation vehicles
as per the
What Is request of the
Normal?
client.

*Example of customs certificate course

S2 Global trains
operators to analyse
real images with the
tools they will use
everyday.

An OSI Systems Company

S2 GLOBAL
INTEGRATION

Continually Improve Screening
Operations with Integrated Processes

With the S2 Global CertScan™
integration platform, non-intrusive
inspection points have the capability
to become complete intelligence and
response centers.

ELEGANT
INSPECTION
PROCESS WITH THE
RIGHT INFORMATION

CertScan™ integration platform Centralized or On Site
is designed for the purpose Management
of streaming multiple input CertScan™ can be used on a per
devices into a common site basis however, the robust
operational picture (COP) that platform excels at delivering
provides operators with the remote centralized management
intelligence to render important where control over inspection
security decisions in a modern, sites and data can be provided
intuitive, responsive, web- within a secure network.
browser interface. CertScan’s
capabilities extend beyond Bags, Boxes, Containers and
integration of systems into Vehicles
rules based responses allowing Because CertScan™ conforms to
for streamlined operations. your goals, it can be configured
Within a security framework to work for customs, law
when CertScan™ is deployed, enforcement, aviation, air cargo
management of systems and and infrastructure including event
processes from this one interface and stadium security.
results in maximum control from
a central location.

Friendly Platform
CertScan™ can be configured
to work with multi-vendor NII
equipment and is compatible
with data originating from
common computing operating
systems and applications. Built on
an open architecture, CertScan™
is designed to be flexible and
extensible.

Defined by You
CertScan™ conforms to your
rules. Everything including data
presentation, detection methods
and operational procedures are
defined to your specifications
and can be updated in real-time
to accommodate changing needs.

CERTSCAN™ IS THE CENTER OF
INTEGRATED ACTIONABLE DATA

S2 Global’s CertScan™ is field Unlike other NII integration
proven in both single site and programs, S2 Global’s CertScan™
multi-site programs; CertScan™ platform is the foundation upon
is currently in use in over 40 NII which you can build a highly
inspection sites around the globe. efficient inspection process.

An OSI Systems Company

PROACTIVELY IMPROVE OPERATIONS
WITH CERTSCAN™

With CertScan™, your NII systems • What existing data can
are now strategic contributors of we incorporate into our
actionable data. Begin an analysis operations?
of your inspection needs by
considering these points: • How can this data be used with
our checkpoint to enhance
operational efficiencies?

• How do we design the
checkpoint to move traffic
through as quickly as possible,
while at the same time
accomplishing all the necessary
checks?

• Now that the checkpoint
system offers relevant data,
what can we do to use that
data to proactively improve
operations, planning,
cost control, training and
optimization of revenue
streams?

S2 Global, an OSI Systems An OSI Systems Company
company, is a world class leader in
detection system implementation,
training, staffing and maintenance.
Our dedication and experience
has resulted in a suite of systems,
knowledge and experienced
personnel available on-demand for
clients of all sizes.

WORLDWIDE CONTACTS

Global Headquarters
1800 Eller Drive
Ft. Lauderdale, Florida 33316
United States of America
Tel: +1 954-779-7102

WEB
www.screeningsolution.com

112116

An OSI Systems Company

2017VOLUME 1

VERSION 5
APRIL 2017

SEE VOLUME 1 FOR ALL OTHER
RAPISCAN AND HERBERT PRODUCTS.

AMERICAS, CARIBBEAN AS&E CORPORATE HEADQUARTERS
2805 Columbia Street American Science and Engineering, Inc.
Torrance, California 829 Middlesex Turnpike
90503 Billerica
UNITED STATES of MA 01821
AMERICA UNITED STATES of AMERICA
Tel: +1 310-978-1457 Web: www.as-e.com
Fax: +1 310-349-2491

EUROPE, MIDDLE EAST, AFRICA
X-Ray House
Bonehurst Road
Salfords
Surrey RH1 5GG
UNITED KINGDOM
Tel: +44 (0) 870-7774301
Fax: +44 (0) 870-7774302

ASIA
240 Macpherson Road
#07-01 Pines Industrial
Building
Singapore 348574
SINGAPORE
Tel: +65-6846-3511
Fax: +65-6743-9915

AUSTRALIA
Rapiscan House
4 Ross Street
South Melbourne
Victoria 3205
AUSTRALIA
Tel: +61 3 9929 4600
Fax: +61 3 9929 4655

WEB
www.rapiscansystems.com