SLO Welcome Packet

Year | By: Name

Welcome Home

Community Information

Address: 301 SW 1st Ave, Fort Lauderdale, FL 33301
Website: www.societylasolas.com
Phone: 954-524-5656

Extension 1 – Leasing
Extension 2 – Concierge
Extension 3 – Emergency Maintenance
Extension 4 – Management
Leasing Email: [email protected]
Management Email: [email protected]
Facilities Email: [email protected]

Hours of Operation Wi-Fi

Indoor Amenities Resident Common Areas
Username: Society Las Olas
Daily 24 Hours
Residents
Pool Password: sharejoy
Guest Common Areas
Daily 6AM – 10PM Username: Society Las Olas
Guests
Leasing Password: societyliving

Monday-Friday 10AM – 6PM

Saturday 10AM – 5PM

Sunday 12PM – 5PM

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Community Amenities

Level 2
Residential Lobby: Your front door hangout
Peacocks Barber-Salon + Café: Cut, Clip, Sip!
USPS Mailboxes: Wedding invitations, holiday cards, taxes, etc.
Tide Lockers: Dry-Cleaning without leaving
Concierge: Here to help, 24/7

Level P
Pool Deck: Beach entry pool, sun ledge, lounge chairs, day beds,
Tree Bar, Bumpy Lawn, hammocks
Madeline’s Bar and Café: Coming Soon!
Gym: Brand new Technogym equipment for any workout
Fitness Studio: Frequent group classes and otherwise plenty of
space do your thing while streaming fitness content on the screen

Level 23-26 South
Co-Working Lab: Open seating and 11 reservable conference rooms
Co-Working Terrace: Grind with neighbors and a view
Social & Gaming Lounge: Bring your squad

Level 23+26 West
Outdoor Grilling Terraces: Cook and entertain
Feast Room: Dine together
Chef’s Kitchen: Reserve this space to prepare special meals

The Inside Scoop

Rent Payment

Rent and other monthly charges are due on the 1st of the month with a
five-day grace period. Late fees are assessed on the 6th at 15% of the
monthly rent amount. Beyond the first rent payment via cashier's
check rent is to be paid online. Late rent will only be accepted by
certified funds or credit card. Cash is never accepted. Returned
checks are subject to a $100 fee.

Utilities

Society Las Olas uses Conservice to monitor and bill monthly water
usage. Residents of studio, JR 1BR, 1BR and 2BR apartments will
need to set up an FPL account prior to move-in. Rent by Bedroom
apartments are entirely turn-key and will have all utilities set up prior
to move-in. Residents who fail to activate electric service or those
who cancel service mid- lease will be charged a $25 recovery fee in
addition to service expenses during said period.
All units come with 100 mgbt internet connection and basic cable for
$55-$95/mo depending on unit type. Additional bandwidth and cable
packages can be purchased from Hotwire. Please contact Hotwire
directly for pricing and promotions.

Access Fobs

Residents will be issued one fob per leaseholder upon move in.
Residents also have the option to upgrade to a waterproof fob-
wristband for a $50 fee. Please note, residents who wish to purchase
a wristband must exchange the standard-issue fob in order to receive
a wristband. Should a replacement be required, the fee is $100 per
fob and $150 per wristband.

3

Parking Garage

The on-site garage is open 24/7 for a monthly fee and available to
guests for a daily fee. Visitor & Guest parking is located on
levels 3 & 4 and Residents must park only on levels 5 & up.
Please do not park where there are no marked parking spaces.
Professional Parking Management has been retained to assist us
with all things parking enforcement and citations will be issued if
improper parking is found.

Please contact the management office for availability and pricing of
reserved spaces. Residents needing charging stations may park in
the charging stalls located on level 4 but only while actively charging.
Monthly parkers will be issued a vehicle access sticker with carry a
$100 replacement fee.

Maintenance and Service Requests

The sooner we know about a problem, the sooner we can ensure it’s
never a bother again. If
you need assistance, please submit all standard work orders through
the Carson App. You can expect to hear back from us within 24
business hours for non-emergency requests. It is our sincerest hope
that you will not have a maintenance emergency, but if you do, we’ll
be here to take care of it for you.

Below is a list of items that would be considered a maintenance
emergency:

• Fire
• Fire sprinkler system leak
• Smoke alarm malfunctioning or chirping
• Water leakage of any kind
• Sewage backup
• No electricity
• Door locks not secure
• Lock-out service **Please be advised that you must

have a valid ID & know that there is a charge for
this service: Monday-Friday $50 from 5pm-10pm &

$100 from 10pm-8:00am. Weekends & Holidays $50
from 8am-10pm &

$100 from 10pm-8am.

• Clogged toilet (if only one in apartment and called in by
10:00 p.m.)

• No heat (if under 60 degrees)
• No air conditioning (if above 80 degrees and called in by

8:30 p.m.)
• No hot water

TO REPORT A MAINTENANCE EMERGENCY PLEASE
CALL THE MAIN LINE, 954.524.5656 AND SELECT
OPTION 3 FOR “MAINTENANCE EMERGENCY”

Members of our maintenance staff are not permitted to perform
services outside of the job responsibilities. If you are in need of a
handyman services please find a qualified professional.

Recycling + Trash

Minimizing waste is important to us. The trash chute (adjacent to the
service elevators) on each floor has an internal sorter for recycling.
Please ensure you are selecting the appropriate waste type before
discarding trash. DO NOT PLACE BOXES IN THE TRASH CHUTES!
Rather, please break down all boxes, and bring all larger recycling
items to the trash room next to the loading dock. You can access this
area by taking the service elevators down to 1R and follow the signs.
Respect your neighbors by never leaving garbage in the hallways or
trash chute vestibule. Fines will be accessed to anyone Identified
not following these procedures.

Thermostat & Alexa

Download the Ecobee app to sync your thermostat so you can raise,
lower and set the unit temperature (even when you’re away!). Alexa
smart technology and a basic speaker are built into this device.

5

Mail

USPS mail and packages will be delivered to your mailbox in the
lobby. Be sure to complete the Move-In Inspection Report found in
your move-In folder and return to the Management Office (Level P) to
receive your mailbox key. Replacement mail keys can be made for
$35.

Packages

Packages delivered by couriers other than USPS (e.g. UPS, Fedex,
Amazon) will be deposited in the lobby Parcel Pending package
lockers. You will be notified via email or Parcel Pending app with a
retrieval code to pop open a locker at the Parcel Pending terminal.
Large packages may be kept in the oversized package room across
the corridor from the package lockers. The Concierge will assist with
claiming large packages. Unclaimed packages exceeding 7 days will
be returned to sender.

Food Deliveries

We encourage food delivery drivers to use the intercom located on
the first floor by the main elevator banks. The driver is to be instructed
to call to your apartment and you will give access though your
Resident App.

Smoke/Carbon Monoxide Detectors

For your safety, your apartment home is equipped with smoke
detectors that automatically sound an alarm in case of fire or excessive
smoke levels. Periodic “chirping” of the alarm indicates a low battery. If
this occurs, please contact the Concierge Desk to have the battery
replaced. In case of fire or smoke, please call 911 and refer to the
evacuation plan.

Hallways

Please keep all personal items out of hallways, such as doormats,
shoes, umbrellas, strollers, toys, etc. Obstruction of common areas is
considered a fire hazard and is prohibited by the fire department. Items
found in the hallway will be removed and discarded for the safety of our
residents.

Interior Alterations

Feel free to paint walls and hang light pictures or shelves. All other
alterations must have written authorization from management in
advance of any work performed. Please keep in mind that you will be
responsible for restoring each room to its original condition.

Amenity Reservations

To reserve amenities like the Feast Room, Executive Conference
Room or Private Terraces, please reach out to the leasing office or
reserve through your Resident App. There will also be a security
deposit due as well as a rental agreement required.

Bike Storage

Complimentary bike storage is located within the parking garage on
Level 3. Feel free to store your bike on any of the available racks.
Please bring your own lock & be sure to obtain a bike registration
decal.

Pets

Residents are permitted to have up to 2 pets per apartment. Vet
records, proof of rabies vaccinations and a pet photo must be
submitted to the leasing office for approval. Breed restrictions are
strictly enforced. Pet owners are required to abide by the following pet
policies:

• Leash Policy: Out of courtesy to other residents, leashes are
required in all common area spaces, stairwells, elevators and
hallways.

• Accidents: If your pet has an accident in the building or at the
front entrance, please clean it up immediately. Failure to do
so will result in a $300.00 fine. We also ask that you notify
the concierge so they can ensure it’s been sanitized and
deodorized properly.

7

The Code

Guest Policy

Guests must always be accompanied by a resident. Residents are
responsible for all actions of their guests. Please help make their stay
more enjoyable by informing them of our community policies in
advance. Residents are allowed a maximum of 2 guests for a
maximum of 3 days each. All guests and deliveries are to use the
Resident App to register and receive a digital key/access.

Quiet Hours

Quiet Hours are from 10PM to 8AM daily. Please take extra
precaution during these hours to limit noise inside your apartment,
on balconies, utilizing the trash chute and in all common areas,
stairwells and hallways. RBB move-ins should occur between the
hours of 8am-10pm. If you have a concern regarding noise,
please contact the Concierge Desk immediately so they may
investigate the matter.

Noise and Disturbances

Please be respectful to your neighbors by ensuring that you and your
guests refrain from making loud or disrupting noises. Loud playing of
music, TVs, or musical instruments is discouraged. Pet owners are
expected to train dogs to minimize barking. Any noisy conduct which
disturbs the peaceful and quiet enjoyment of other residents is
prohibited. A violation of this provision is grounds for eviction. To
report a noise complaint please call Concierge/Front Desk the
moment the noise is occurring so we can address it right away.

Smoke-Free Community

Out of concern for the health and wellness of our residents, Society
Las Olas is a 100% smoke free building. All residents and guests
are prohibited from smoking in apartments, on balconies, in any
common area, or within 50 feet of any entrance. We believe this
program provides enhanced value to everyone.

Those in violation of this policy will receive a fine of $250 for the
first offense, $500 for the second and will be subject to eviction if
the lease violation persists beyond this point.

Pool Rules

Residents and guests will adhere to the rules and regulations posted
in the pool area and management policies. All swimmers swim at their
own risk. (Owner is not responsible for accidents and injuries.) For
safety, residents should not swim alone and must always accompany
their guests. Shower before entering the pool and spa. No glass,
pets, or alcoholic beverages are permitted in the pool area. Use
paper or plastic containers only. No diving allowed in the pool.
Smoking is not permitted on the pool deck. Do not swallow the pool
water. No running or rough activities are allowed in the pool area.
Pregnant women, small children, people with health problems and
people using alcohol, narcotics or other drugs that caused drowsiness
should n ot use spa pools without first consulting a doctor. Respect
others minimizing noise, covering pool furniture with a towel when
using suntan oils, leaving pool furniture in pool areas, disposing of
trash, and keeping pool gates closed. Proper swimming attire is
required at all times and a swimsuit “cover up” should be worn to and
from the pool. Please notify management any time there is a problem
or safety hazard at the pool.

9

Balcony Etiquette

Balconies are an extension of your home, and we want you to enjoy
this extra space. Please be mindful of your neighbors above and
below by maintaining a clean, uniform aesthetic in regards to furniture
and décor. Smoking is prohibited & there is a $250 fine
accessed if found violating this policy. Excessive watering of
plants can cause messy showers below and BBQ grills are not
allowed due to fire safety. Absolutely no items can be thrown off of
your balcony.

Rent By Bedroom

Society Las Olas has a unique program where many of our 2, 3, and
4 bedroom apartments are rented by the bedroom (sometimes called
‘co-living’) and come fully furnished. Each roommate signs their own
lease and receives a bill for their portion of monthly utilities, divided
based on occupancy. Bi-weekly cleaning services for the common
areas are included.

Down with the Download

Carson

Available on for iPhone and Android
Access Control
Digital Key
Maintenance Requests
Community Information

Parcel Pending

Available for iPhone and Android
Notifications of Packages
Package Lockers
Secure

Visitor Parking

Scan the below QR code for parking payment for your
visitors

11

Welcome Home!