62949_SymposiumFlipbook

CYBER
SECURITY

ARE YOU
PROTECTED?

Spring Training Symposium
May 18-20, 2016
Wilmington, NC

Spring Training Symposium
May 18-20, 2016
Wilmington, NC

TABLE OF
CONTENTS

Welcome 2
Agenda 4
Session Descriptions 7
Speaker Biographies 20
NCLGISA Business 30
Awards and Education 32
Room Layouts 34
Exhibitors 38

Go to the App Store or Google Play to download
the NCLGISA conference mobile app or visit
www.nclgisa.mobi.

WELCOME

2016-2017 NCLGISA Board Members:

Front Row (l to r): Joel Hartley, Phil Decker, Keith
Archambault (James S Cooper Award recipient), Rex Wilder,
Ray Hall, Dante’ Patterson, Dr. Shannon Tufts, Felina Harris
Second Row (l to r): Erik Harvey, Chris Koltyk, Chris Niver,
Jason Whitaker, Maurice Ferrell, Brad Black

2 2016 NCLGISA Spring Symposium

WELCOME

Greetings, NCLGISA Members!

On behalf of the NCLGISA Board, we are pleased to welcome
you to Wilmington, North Carolina, for the NCLGISA 2016
Spring Training Symposium. It has been a real honor and
privilege to serve as your President. This is one of NCLGISA’s
largest annual events, dedicated to bringing its members
together to receive training on Information Technology
topics that are relevant and important to our members.
The conference will be held at both the Hilton Wilmington
Riverside Hotel and the Wilmington Convention Center,
which is a spectacular, green-designed facility on the
waterfront in downtown Wilmington.

The theme of the NCLGISA Spring Symposium is “Cyber
Security.” We have many subject matter experts that will
be leading sessions on various topics from Information
Assurance / Security, IT Security Auditing, MS-iSAC - Center
for Internet Security, CJIS Security Policy Hot Topics to
NextGen911.

In line with NCLGISA’s mission; the NCLGISA Training
Symposium will give our members a platform to exchange
ideas, network, share experiences, reacquaint with
colleagues, meet new friends, and provide opportunities to
broaden their knowledge.

The Spring Training Symposium would not be possible
without the dedicated efforts of many individuals. NCLGISA
is indebted to those members who contributed to the
various processes that make up the symposium and it
would not be possible for me to name them all in this short
message. In particular, I would like to thank and recognize
the NCLGISA Board, past leadership, committee chairs and
members, volunteers, and session speakers that generously
gave their time to make the NCLGISA Spring Training
Symposium a great and successful event.

We are pleased to have Captain Scott O’Grady as our
keynote speaker. We value his participation and look
forward to hearing him speak. Finally, I would like to thank
our Business Partners for their generosity and appreciated
support that they have always provided to NCLGISA.

We hope that you find the NCLGISA Spring Training Symposium
and your stay in Wilmington both valuable and enjoyable.

We look forward to seeing you!

Sincerely,

Erik Harvey, NCLGISA President

www.nclgisa.org @nclgisa #nclgisa 3

AGENDA

Tuesday, May 17

1:00 pm Pre-Conference Training
Hilton Cape Fear Ballroom

2:30 Pre-Conference Training Refreshments
Hilton Cape Fear Ballroom

6:00 Dinner for Pre-Conference Attendees
by Hilton Pool

Wednesday, May 18

8:00 am Business Partner Registration Begins
Wilmington Convention Center

9:00 Pre-Conference Training
Hilton Cape Fear Ballroom

10:00 Pre-Conference Training Refreshments
Hilton Cape Fear Ballroom

11:00 Membership Registration Begins
Wilmington Convention Center

Name badges and lanyards sponsored by Enable ID Solutions

Exhibit Hall Opens

11:30 Lunch
Convention Center Exhibit Hall

1:00 pm Welcome and Introductions
Salon A, B & C

1:30 General Session: Keynote Speaker Scott O’Grady
Salon A, B & C

2:45 Refreshment Break
Convention Center Exhibit Hall

3:30 Present and Discuss
NEXTGEN 911: Salon D
Which Generation is my 911?

EMPLOYEE ON-BOARDING & OFF-BOARDING
Room 106

FBI: Room 107
IT Security Auditing

NCLGISA 101 Room 108

4:00 Member Registration Closes

4:30- Business Partner Appreciation Reception
6:30 Convention Center Exhibit Hall

6:00 Vendor Registration Closes

7:00- Hospitality Suite
10:00 Hilton’s Hospitality Suite Room 331

4 2016 NCLGISA Spring Symposium

AGENDA

Thursday, May 19

7:30 am Breakfast
Salon A, B & C

8:00 Registration Resumes until 11am
Wilmington Convention Center

name badges & lanyards sponsored by Enable ID Solutions

8:30 Exhibit Hall Opens

Showcase Sessions
DATA NETWORKS SOLUTIONS, INC Salon D

What’s the Real Hype Behind Hyper-Converged

TIME WARNER CABLE BUSINESS CLASS Salon E
Continuity of Operations

ENCORE Room 108
Managing Identities in a Cloud Connected
World

GRANICUS Room 106
The 5 Questions to Ask When Evaluating
Government Technology

CENTURY LINK Room 107
Is your Network Infrastructure Ready to Deliver
Next-generation Citizen Services?

9:30 Showcase Sessions
BLUE COAT SECURITY Salon D
The Industry Need for Cloud Generation
Security

SCALE COMPUTING Salon E
Defining Efficiency in the Modern SMB
Datacenter

INTERNETWORK ENGINEERING Room 108
Ransomware and Other Current Threats, and
the Security Strategies to Defend Against Them

VEEAM SOFTWARE Room 106
Backup & Disaster Recovery Simplified

NWN Room 107
Cyber Threat Defense 2.0 Architecture

10:15 Refreshment Break
Convention Center Exhibit Hall

10:45 Concurrent Sessions
TRACK 1—TECHNICAL Salon D

CJIS Security Policy Hot Topics

TRACK 2—TRENDS Salon E
MS-ISAC Cyber Threats

TRACK 3—MANAGEMENT Room 108
Transitioning to CIO Panel

TRACK 4—MISCELLANEOUS Room 106
Finders, Keepers — Hiring, Retaining, and
Succession Planning

SHOWCASE—DAVENPORT GROUP Room 107
Network in the 21st Century

continued

www.nclgisa.org @nclgisa #nclgisa 5

AGENDA

Thursday, May 19

continued

11:45 Lunch & Business Meeting
Salon A, B & C

1:15 pm Concurrent Sessions
TRACK 1—TECHNICAL Salon D

What’s the Real Hype Behind Hyper-Converged

TRACK 2—TRENDS Salon E
Legislative Update

TRACK 3—MANAGEMENT Room 108
Information Assurance / Security

TRACK 4—MISCELLANEOUS Room 106
Trying to Find Balance

SHOWCASE—SPLUNK Room 107
Making Confident Decisions with Real-time
Insights – Powered by Machine Data

2:15 Refreshment Break
Convention Center Exhibit Hall

2:45 General Session: FBI CJIS Security Policy
Updates
Salon A, B & C

3:45 Business Partner Door Prize Distribution
Convention Center Exhibit Hall

Exhibit Hall Closes

6:00 Dinner
Hilton’s Grand Ball Room

7:00- Band: “Party on the Moon”
10:00 Hilton’s Grand Ball Room

9:30- Hospitality Suite
11:00 Hilton’s Hospitality Suite Room 331

Friday, May 20

8:00 am Breakfast
Hilton’s Grand Ball Room

9:00 General Session: Tackling Data Security in the
Government Workplace of 2020
Hilton’s Grand Ball Room

10:00 Refreshment Break and Hotel Checkout
Hilton’s Grand Ball Room

10:45 General Session: Cyber Security Strategy and
Global Policy
Hilton’s Grand Ball Room

11:45 Evaluations and Prizes
Hilton’s Grand Ball Room

12:00 Adjourn

6 2016 NCLGISA Spring Symposium

SESSION
DESCRIPTIONS

General Session

Wednesday, 1:30 pm

Return With Honor
Scott O’Grady

Retired Air Force Fighter Pilot
Scott O’Grady speaks about his incredible true-life struggle
to survive in the hostile territory of war-torn Bosnia. His
story is an inspirational tale of courage, faith and patriotism
by an American hero.

Captain Scott F. O’Grady
was born in Brooklyn, New
York. He graduated from
Embry Riddle Aeronautical
University in 1989 and was
commissioned through the
Air Force Reserve Officers
Training Corps program in
April 1989. Following college,
he was assigned to F-16
pilot training and began his
first operational assignment
flying the F-16. After 12 years
of military service, O’Grady
entered inactive reserve
status in February 2001.

Shortly after, he enrolled at Dallas Theological Seminary
and graduated with a Master’s Degree in the spring of 2007.
O’Grady also was awarded an Honorary Doctorate in public
service by the University of Portland in Oregon.

O’Grady was helping enforce the NATO no-fly zone policy
in the skies over Bosnia when a Soviet-made anti-aircraft
missile slammed into his F-16. O’Grady tells his incredible
story of how he survived in hostile territory for six days
before being rescued by the U.S. Marines in his book,
Return With Honor, which spent six weeks on The New York
Times best seller list. He has also published Basher Five-Two,
a children’s edition of his original story. His courageous
story has also been documented on the Discovery Channel
presentation, “Behind Enemy Lines.” In addition, O’Grady
has been featured on CNN’s “Voices of the Millennium,”
a then and now series that focus on the most influential
personalities of the 20th Century.

O’Grady has accumulated more than 1,300 military flying
hours including over 1,000 in the F-16. In January 2013, he
became a partner at Wellington Realty (Commercial Real
Estate) in Texas.
Location: Salon A, B & C

www.nclgisa.org @nclgisa #nclgisa 7

SESSION
DESCRIPTIONS

Present and Discuss

Wednesday, 3:30 pm

NextGen 911:
Which Generation is my 911?

Richard Taylor, Executive Director, North Carolina 911 Board

The worlds of analog and digital technology collide with old
school systems in today’s 911 center, but how does that fit
with Next Generation 911? This interactive panel discussion
will clearly define NG911 from a who has it, who needs it,
and how will you support it viewpoint. One thing is for sure,
“this is not your granddaddy’s 911 system.”
Salon D

Employee On-Boarding & Off-Boarding

Chris McMillan, Analyst, City of Fayetteville

According to the Society for Human Resource Management,
“Half of all hourly workers leave new jobs in the first four
months, and half of senior outside hires fail within 18
months.” Studies show that the cost to replace an employee
can amount to almost three times the annual salary of
that employee. It can also be shown that organizations
that employ a standard onboarding program experience
a 50% greater new hire retention rate and are able to
see employees reach full job proficiency 34% faster than
organizations that have no program at all. In addition,
both effective onboarding and offboarding processes are
necessary to ensure that each employee has the proper
access to data and applications at the proper time and
that this access is cataloged. Given these facts, it is obvious
that robust onboarding and offboarding processes are
essential for an organization to achieve its fullest potential
while protecting its assets. This session will explore best
practices in onboarding and offboarding and will engage
session participants in a discussion of practices currently in
place in NCLGISA member organizations. Participants will
come away from this session with practical tools that they
can implement in their own work places to improve their
onboarding and offboarding processes.
Room 106

8 2016 NCLGISA Spring Symposium

SESSION
DESCRIPTIONS

FBI:
IT Security Auditing

Supervisory IT Specialist, FBI’s Criminal Justice Information
Services Division

Presentation w/interactive discussion on overview of the
FBI IT Security Audit and breaking down the technical and
administrative reviews for this process.
Room 107

NCLGISA 101

Sandy Goodwin, Senior IT Business Analyst, Mecklenburg
County ITS

What do you need to know about NCLGISA? What is
at the heart of this great organization? We will focus on
some general characteristics and things you need to know
about NCLGISA. We will also highlight the core values of
this organization — leadership and relationships. What are
these core values about? Will you see these values the same
again? Well, the choice is yours and the choice is NCLGISA!
Room 108

www.nclgisa.org @nclgisa #nclgisa 9

SESSION
DESCRIPTIONS

Showcase Sessions

Thursday, 8:30 am

DATA NETWORKS SOLUTIONS, INC

What’s the Real Hype Behind Hyper-
Converged

Sam Newnam, Channel Solution Engineer

Moore’s law has held true and we find technology changing
around us at a rapid pace. The expectations of the consumer
technology market have bled into IT shops of all sizes where
competition is less about who’s system is faster but more
about where I can swipe my credit card and have applications
or VMs running today. We hear less about speeds and feeds
and more around terms like fractional consumption, just
in time provisioning, and hybrid-clouds. This session will
cover why we see a massive demand for hyper-converged
infrastructure, how it’s helping organizations consume IT
more efficiently, and how its transitioning IT professionals
from “just keeping the lights on” to driving value into the
business.
Salon D

TIME WARNER CABLE BUSINESS CLASS

Continuity of Operations

Porang Shafiei, Senior Solutions Architect, Time Warner
Cable

Business continuity and disaster recovery are essential to
the success of virtually every organization; a managed
services and cloud services provider can help to improve
and strengthen BCDR capabilities. Cloud services offer
obvious advantages for business continuity and disaster
recovery by housing mission-critical infrastructure in
off-site facilities, protected by state-of-the-art security.
Managed services and cloud services can also provide
the kind of consistent attention that business continuity
and disaster recovery require in terms of regular updates,
maintenance, monitoring and extensions to support ever-
evolving business environments.
Salon E

10 2016 NCLGISA Spring Symposium

SESSION
DESCRIPTIONS

ENCORE

Managing Identities in a Cloud Connected
World

Michael Knight, President and CTO, Encore Technology
Group

With the adoption of cloud-delivered resources and solutions
increasing at a rapid pace, managing the provisioning and
access to both internal and cloud-delivered resources is
becoming increasingly complex from both operations and
security aspects. While an individual’s identity generally
exists within the walls of the organizations controls, the
user’s information and resources exist in many locations
with varied authentication platforms. This session will review
best practices on managing an individual’s identity and their
resources requirements through the individual’s lifecycle
(changes in roles, changes in resource requirements, etc.).
Room 108

GRANICUS

The 5 Questions to Ask When Evaluating
Government Technology

Michael Ashford, Vice President of Marketing, Granicus

With the explosion of civic-minded technology companies
over the last several years, not to mention the irreversible
insertion of technology into nearly every aspect of our
daily lives, government IT employees are seemingly in
a constant state of decision-making when it comes to
replacing processes and systems used to carry out “the
business of government.” Technology can drastically
improve government processes and produce real return
on investment if it’s implemented with the right goals in
mind – updating legacy government workflows to handle
an Internet-driven society. With this in mind, in this
presentation, Granicus offers up the five most important
questions government officials should ask when evaluating
technology and examples of communities that have realized
successful results.
Room 106

CENTURY LINK

Is your Network Infrastructure Ready to
Deliver Next-generation Citizen Services?

Alexander Raskin, Senior Sales Engineer, ADTRAN, Inc

Local governments face a great burden in providing
technology support. This is especially true for smaller
governments. Despite their lesser size they still need to
provide much the same range of technology services as
larger governments. Fortunately, there are a variety of ways
governments can collaborate with each other to more easily
obtain technology support. Come meet the Centurylink and
ADTRAN team and have an open discussion on how we can
help you provide a foundation for meeting city business
goals and creating valuable services to citizens.
Room 107

www.nclgisa.org @nclgisa #nclgisa 11

SESSION
DESCRIPTIONS

Showcase Sessions

Thursday, 9:30 am

BLUE COAT SECURITY

The Industry Need for Cloud Generation
Security

Jim Essig, Director of Sales Engineering - Cloud Services,
Blue Coat Security

The unprecedented power of cloud applications has
opened up amazing new possibilities for IT organizations,
lines-of-business, and users to empower work needs.
Whether sanctioned or not, these cloud applications can
have a dark side. The rapid pace of adoption has left most
security and compliance teams behind. Users, devices and
data are now interacting with a variety of new cloud services
while entirely circumventing the control of the organization.
This has introduced new risk factors for organizations
already struggling under the duress of the traditional threat
landscape. However, it doesn’t have to be this way; Cloud
applications and services can be adopted rapidly and
securely as Info Security teams proactively build in security
for users, devices and data. Please join Blue Coat as we
discuss these new challenges and provide practical advice
on how these issues can be safely overcome.
Salon D

Scale Computing
Defining Efficiency in the Modern SMB
Datacenter

Join us as we talk about Hyperconvergence and the efficiency
that it brings to the SMB datacenter. Understand that when
the technology at hand is a Hyperconverged infrastructure
(or HCI), the importance of this term “Efficiency” cannot
be overstated. Bear in mind that what a Hyperconverged
vendor (or Cloud vendor, or converged vendor) is actually
doing is taking responsibility for all of the architectural
decisions and choices that his customers would have made
for themselves in the past. This discussion on efficiency
can be extended through every single part of a vendor’s
architectural and business choices — from hardware,
hypervisor, management, disk, to the way they spend their
cash. All of these choices results in dramatic impacts on the
resultant capabilities, performance, cost and usability of the
final product. As technology consumers in the modern SMB
datacenter, we need to look beyond the marketeering to
truly vet the choices being made for us.
Salon E

12 2016 NCLGISA Spring Symposium

SESSION
DESCRIPTIONS

Internetwork Engineering
Ransomware and Other Current Threats, and
the Security Strategies to Defend Against Them

Jason Smith, IT Security and Compliance Consultant,
Internetwork Engineering

The current threat landscape has seen an incredible
increase in Ransomware and similar monetized threats. We
will talk about the current threat landscape and what has
worked and failed for many organizations. New tools and
techniques are available to aid in the protection of data and
networks.
Room 108

VEEAM SOFTWARE

Backup & Disaster Recovery Simplified

Ryan Post, Systems Engineer, Systems Engineer, Veeam
Software

Take the complexity out of your backups! For most State,
Local Government and Education (SLED) institutions,
budgets are tighter than ever. While short staffed IT teams
work to save money and modernize their data centers by
combining server virtualization, modern storage applications
and cloud-based services, they face new demands including
exponential data growth, users demanding access to data
24/7, and no patience for downtime. Join us as we discuss
our new Veeam Availability Suite v9 version and how
its new features make backup, replication and disaster
recovery simple in any virtualized environment no matter
the organization size or budget.
Room 106

NWN

Cyber Threat Defense 2.0 Architecture

Michael Louis, Senior Solutions Architect, NWN Corporation

NWN is transforming threat defense by enabling companies
to rapidly detect, uncover, analyze and manage threats
across the entire attack continuum; before, during and after.
Hacking techniques have evolved rapidly over time and have
become more sophisticated as they continue to innovate
and fine tune their tactics. Targeted cyber security threats
represent the single greatest challenge to information
security and the future of your organizations profitability.
The stakes are high and involve the potential for proprietary
data and intellectual property theft by malicious software
and targeted attacks. Hacking techniques have evolved
rapidly over time and have become extremely sophisticated.
That’s why we provide solutions to this using Cisco’s latest
threat focused technologies. Hackers and malware use
multiple sophisticated strategies and technologies to
infiltrate, disrupt, and steal your valuable information or
resources. To protect your network against such attacks,
you need the latest in comprehensive threat protection and
visibility.
Room 107

www.nclgisa.org @nclgisa #nclgisa 13

SESSION
DESCRIPTIONS

Concurrent Sessions

Thursday, 10:45 am

TRACK 1—TECHNICAL

CJIS Security Policy Hot Topics

Jeff Campbell, FBI, CJIS Assistant Information Security
Officer
This session will discuss two hot topics from the CJIS
Security Policy: Advanced Authentication (AA) and Mobile
Device Security. We’ll take a hard look at AA, what it really is
and why it’s important. We’ll also look at the mobile device
requirements and using limited-feature operating system
devices within those requirements.
Salon D
TRACK 2—TRENDS

MS-ISAC Cyber Threats

Erin Dayton, Sr. Program Specialist, Multi-State Information
Sharing and Analysis Center, a division of the Center for
Internet Security.
Cybersecurity is quickly becoming a top concern for every
sector in our country. The worldwide reach of the internet
means that cyber threats can come from hackers in the
United States and from foreign counties. In this session, the
Senior Program Specialist for the Multi-State Information
Sharing and Analysis Center will speak about the emerging
cyber threats to the government sector and what steps they
can take to minimize the risk and mitigate these threats.
Salon E

14 2016 NCLGISA Spring Symposium

SESSION
DESCRIPTIONS

TRACK 3—MANAGEMENT

Transitioning to CIO Panel

Maurice Ferrell, Assistant CPT Director, UNC SOG

Tom Kureczka, CIO, City of Winston-Salem

Ray Hall, IT Director, County of Carteret

Chris Koltyk, CIO, City of Jacksonville

David Boling, IT Director (Retired), County of Rowan

CIOs from across the state will share their professional
career paths. There will be a large spectrum of personalities,
experiences and education that will make this session
interesting to all that one day would like to be a CIO.
Maurice Ferrell will moderate this panel to find out how
each panelist progressed through their career to get to
where they are today.
Room 108

TRACK 4—MISCELLANEOUS

Finders, Keepers — Hiring, Retaining, and
Succession Planning

Nancy Brown, Applications & Databases Coordinator, City of
Winston-Salem

21st century tips and programs for attracting, motivating,
and retaining employees, with a focus on preparing
“techies” for the next level in an IT organization.
Room 106

SHOWCASE—DAVENPORT GROUP

Network in the 21st Century

John Loy, Director of Engineering, Davenport Group

As the Data Center has changed in the last decade, we have
seen the key to success has been virtualization. The last and
most important area in need of virtualization is our networks,
open virtual networks. John will discuss how customers are
implementing non-proprietary virtual networks that are
extremely flexible, powerful, and affordable.
Room 107

www.nclgisa.org @nclgisa #nclgisa 15

SESSION
DESCRIPTIONS

Concurrent Sessions

Thursday, 1:15 pm

TRACK 1—TECHNICAL

What’s the Real Hype Behind Hyper-
Converged

Sam Newnam, Channel Solution Engineer

Moore’s law has held true and we find technology changing
around us at a rapid pace. The expectations of the consumer
technology market have bled into IT shops of all sizes where
competition is less about who’s system is faster but more
about where I can swipe my credit card and have applications
or VMs running today. We hear less about speeds and feeds
and more around terms like fractional consumption, just
in time provisioning, and hybrid-clouds. This session will
cover why we see a massive demand for hyper-converged
infrastructure, how it’s helping organizations consume IT
more efficiently, and how its transitioning IT professionals
from “just keeping the lights on” to driving value into the
business. 
Salon D

TRACK 2—TRENDS

Legislative Update

Chris Nida, Director of Research and Policy Analysis, N.C.
League of Municipalities

The North Carolina League of Municipalities is an advocate
for municipalities at the state and federal level. This session
will provide an overview of legislative topics that are
affecting not only municipal governments but also counties
and K-12 organizations. Topics will include what the General
Assembly is discussing that could affect local governments,
changes or anticipated changes based on the primary
or general election, and budget impacts. In addition, the
session will include details on the variety of League services
available to municipalities and member counties.
Salon E

TRACK 3—MANAGEMENT

Information Assurance / Security

Greg Marrow, CIO, Durham County

In a world with almost limitless connectivity, where cyber-
attacks can propagate instantaneously, and where the
identity or location of an adversary many not be known,
individuals and institutions are facing unprecedented
vulnerabilities. Join us for this hot topic covering Information
Assurance/Security. Information Assurance (IA) concerns
information operations that protect and defend information
and information systems by ensuring availability, integrity,
authentication, confidentiality, and nonrepudiation. If you
work in Information Technology and have an interest in
Information Assurance/Security, you will not want to miss
this exciting one-hour session which will focus on evaluating
information risk and survivability methods.
Room 108

16 2016 NCLGISA Spring Symposium

SESSION
DESCRIPTIONS

TRACK 4—MISCELLANEOUS

Trying to Find Balance

Dr. Shannon Tufts, Director of Center for Public Technology,
UNC School of Government

The demand for work-life-balance solutions by employees
and managers is constantly increasing. As a result, work-life
balance is a hot topic in council chambers and government
halls today. Over the coming decade it will be one of the
most important issues that working professionals will be
expected to manage, both individually and organizationally.
This session will offer methods to accelerate the
implementation of a successful work-life strategy within
your life and organization.
Room 106

SHOWCASE—SPLUNK

Making Confident Decisions with Real-time
Insights – Powered by Machine Data

Ashok Sankar, Director of Solutions Strategy, Splunk

State and local government agencies are tasked with
multiple, sometimes conflicting, priorities. They need to
innovate to satisfy citizen demands, control costs and
be more efficient – all this while ensuring they follow the
mandates and directives to keep data secure and protect
against cyber threats. What if agencies had an approach
to proactively detect and protect against cyber threats?
What if they could use the same approach across agencies
to address other challenges saving time and money while
driving efficiencies and citizen satisfaction? Agencies rely
on data to keep them informed and its analysis to make
decisions in real time. In particular, analyzing machine
data, which offers definitive records of all activities and
transactions that touch an agency, can offer powerful,
real-time insights to drive confident decisions. They can
be extended to a myriad of use cases from security to IT
operations to application delivery. In this session, we will
discuss how organizations can tap into the value of machine
data and work together across teams and departments to
become more secure and grow to meet citizen needs.
Room 107

www.nclgisa.org @nclgisa #nclgisa 17

SESSION
DESCRIPTIONS

General Session

Thursday, 2:45 pm

CJIS Security Policy Updates

Jeff Campbell, FBI, CJIS Assistant Information Security
Officer
In this session we’ll look at the upcoming changes to the
CJIS Security Policy to be released in the next version due
out this summer. We’ll also take a look at the Advisory
Policy Board process and how changes to the Policy are
made. The session will end with a review of the resources
available from the FBI CJIS Information Security Officer (ISO)
Program Office.
Location: Salon A, B & C

General Session

Friday, 9:00 am

Tackling Data Security in the Government
Workplace of 2020

Faisal Iqbal, CTO, Citrix Public Sector
Faisal Iqbal, Citrix Public Sector CTO, will present a vision
for tackling data security in the evolving landscape of
Government IT. With the rapid adoption of Mobile and
Cloud, what should you keep in mind to help balance
productivity, agility and security in the present and near
future? Challenges and opportunities impacting the
government landscape over the next five years will be
discussed along with potential solutions for addressing
current vulnerabilities in preparation for the future.
Location: Hilton’s Grand Ball Room

18 2016 NCLGISA Spring Symposium

SESSION
DESCRIPTIONS

General Session

Friday, 10:45 am

Cyber Security Strategy and Global Policy

Ryan Gillis, Vice President, Cybersecurity Strategy and
Global Policy

Cybersecurity involves a range of threats, challenges,
and solutions. Many of these are common to individuals,
companies, and governments of all levels, while others are
more acute and tailored to entities such as state and local
organizations. Ryan Gillis will provide an overview of the
cyber threat environment, and key initiatives to improve
cybersecurity — such as information sharing, best practices
for network defense, and building workforce capacity. This
discussion will highlight national and international trends,
as well as specific issues facing state and local communities
such as North Carolina.
Location: Hilton’s Grand Ball Room

www.nclgisa.org @nclgisa #nclgisa 19

SPEAKER
BIOGRAPHIES

Michael Ashford

Vice President of Marketing, Granicus
Michael Ashford grew up in local government as the son
of a Community and Economic Development Director
and has relied on those insights to connect public sector
employees’ needs to technology solutions throughout his
career. As the Vice President of Marketing and Strategic
Partnerships at Granicus, Ashford guides the company’s
demand generation strategy and thought leadership efforts.
He has nearly a decade of experience in the eGovernment
software space, having worked previously at MindMixer and
CivicPlus, and has been a featured speaker and presenter
at conferences across the country on eGovernment trends.
Ashford graduated from Kansas State University with a B.S.
in Mass Communications and Journalism.

David Boling

IT Director (Retired), County of Rowan
After serving three years in the U.S. Army in Germany, David
Boiling obtained his MBA and Bachelor of Technology from
Appalachian State University and an AAS in Accounting
from Randolph Technical College. Boiling retired as the IT
Director with Rowan County Government after 35 years
experience in private industry and local government.
He served as President of NCLGISA and his local chapter
of DPMA. Boiling is certified as a Government CIO from
the UNC School of Government. His hobbies consist of
spending time as a Concealed Carry Instructor and Federal
Firearms License holder and several other outdoor activities
including tailgating at Appalachian State Football games.

Nancy Brown

Applications & Databases Coordinator, City of Winston-
Salem
Nancy Brown is in her 28th year with the City of Winston-
Salem and the Information Systems department. Her
local government career has spanned many IT disciplines
and technologies from PC application support, user
training, network design and administration, service desk
implementation and management, project management,
and line of business applications. Currently she manages and
directs the application support, application development,
and data operations for the City. This includes third party
applications, interfaces, GIS and spatial-based solutions,
SaaS, R&D, mobile application development, open data
initiatives, and IOT integrations. Brown is a graduate of
UNC-Chapel Hill with a bachelor’s degree in Economics.
She has been a member of NCLGISA for 27 years and
completed the CGCIO Certification Program in 2005.
She holds certifications in network administration, help
desk management, project management and ITIL Service
Management. She was named Outstanding Supervisor for
the City of Winston-Salem in 2012.

20 2016 NCLGISA Spring Symposium

SPEAKER
BIOGRAPHIES

Jeff Campbell

FBI, CJIS Assistant Information Security Officer
Jeff Campbell came to the FBI in December 2011 as a
Security Specialist and was assigned as the Assistant
Information Security Officer (ISO). The CJS ISO office is
responsible for authoring and stewardship of the FBI
CJIS Security Policy and providing policy guidance and
support to state, local, tribal, and federal agencies. Prior to
joining the Bureau, Campbell was a contractor in several
information technology and security related areas for
both the public and private sectors. He held positions as a
Network Manager, Information Systems Security Officer and
Manager, and performed security assessments using the
PCI-DSS, NISPOM, and DIACAP standards. Before his time
as a contractor, Campbell spent over 14 years in the U.S.
Air Force as an information technology specialist. Campbell
holds a current CISSP certification.

Erin Dayton

Sr. Program Specialist, Multi-State Information Sharing and
Analysis Center, a division of the Center for Internet Security.
Erin Dayton is a Sr. Program Specialist for the Multi-State
Information Sharing and Analysis Center, a division of
the Center for Internet Security. The MS-ISAC has been
designated by the U.S. Department of Homeland Security
as the focal point for cyber threat prevention, protection,
response and recovery for the nation’s state, local, territorial
and tribal (SLTT) governments. In this position Dayton
manages hundreds of MS-ISAC accounts and serves as
the second in command for the Account Management
unit within the MS-ISAC. Under Dayton, the MS-ISAC has
greatly expanded its membership during 2015, including
significant increases to the membership in key demographic
areas such as critical infrastructure, higher education,
and law enforcement. She is responsible for managing all
aspects of member relations for her accounts, working
with government associations, and conducting outreach
on behalf of the MS-ISAC. Dayton fosters relationships
with all of MS-ISAC’s stakeholders in an effort to enhance
collaboration and information sharing for the collective
benefit of all members. She brings true passion for working
within the government sector all over the country, in an
effort to help them prepare for the challenges they face
both in the physical world and cyberspace.

www.nclgisa.org @nclgisa #nclgisa 21

SPEAKER
BIOGRAPHIES

Jim Essig

Director of Sales Engineering - Cloud Services, Blue Coat
Security
Jim Essig is a Director of Sales Engineering at Blue Coat
Security and is a 16 year veteran in the security space. As part
of the Cloud Services team at Blue Coat, Essig is responsible
for educating and advising Blue Coat customer’s on Cloud
Security strategies and technologies. Prior to joining Blue
Coat, Essig served as a manager of technical sales specialists
at Symantec where he had a focus on Data Loss Prevention,
Encryption, and User Authentication technologies. Prior to
Symantec, Jim was with PricewaterhouseCoopers where he
led large teams to perform security consulting engagements
and audit support security reviews, focusing on security
strategy, policy development, and diagnostic security
assessments. Essig graduated in 1995 from the University of
Michigan with a Bachelor of Arts degree.

Christopher Del Greco

Supervisory IT Specialist, FBI’s Criminal Justice Information
Services Division
Christopher Del Greco has been with the FBI for 25 years and
is currently assigned to the FBI’s Criminal Justice Information
Services Division, CJIS Audit Unit as the Supervisory IT
Specialist for the IT Security Auditors. He has been the
Program Manager for the FBI Science and Technology
Branch, Cold Case and Mobile Biometric Initiatives and
continues supporting the CJIS Division’s Flyaway Program.

Maurice Ferrell

Assistant CPT Director, UNC SOG
Before joining the School of Government in February 2009,
Maurice Ferrell served as Chief Information Officer for the
Institute for Advanced Learning and Research in Danville,
Virginia. Before that, Ferrell was the IT director for the
Danville Public School System. Ferrell is currently pursuing
a Doctoral Degree in Leadership Studies at North Carolina
A&T State University. He has earned a MBA from Liberty
University, a Bachelor’s degree in Business Administration
from Averett University, and an Associate’s degree in
Information Technology from Danville Community College.

22 2016 NCLGISA Spring Symposium

SPEAKER
BIOGRAPHIES

Ryan Gillis

Vice President, Cybersecurity Strategy and Global Policy
Ryan Gillis serves as Vice President of Cybersecurity
Strategy and Global Policy for Palo Alto Networks where
he is responsible for developing corporate policy, serves
as the company’s primary interface for global public policy
and legislative matters, and leads company participation in
various industry associations. In this role, Gillis serves as a
liaison with government agencies and companies around
the world to assist in the development of strategies and
operational partnerships to prevent cybersecurity threats.
Prior to Palo Alto Networks, Gillis spent nearly 15 years
serving in a variety of roles in the U.S. government, as well
as technology startup and defense contracting companies.
Most recently, Gillis served as Director of Legislative Affairs
and Cybersecurity Policy for the National Security Council at
the White House. In this role, his work focused on national
cybersecurity strategy, policy, legislation, and operational
initiatives. Gillis also fostered cybersecurity collaboration
and dialogue between the federal government, companies,
and privacy advocates. In addition to his service at the
White House, Gillis previously worked in the Department
of Homeland Security, advising the Homeland Security
Secretary on cybersecurity and national security issues.
Gillis is a Stephen M. Kellen Term Member with the Council
on Foreign Relations, and was recently named to the Center
for Strategic and International Studies (CSIS) Cyber Policy
Task Force. He is a member of the Board of Advisors for
both the CyberCalifornia initiative, and CyberTECH, a
global cybersecurity and Internet of Things (IoT) network
ecosystem. Gillis is a recipient of the National Security
Council “Outstanding Service Award,” and a graduate of
Georgetown University.

Sandy Goodwin

Senior IT Business Analyst, Mecklenburg County ITS
Sandy Goodwin is a Senior IT Business Analyst for the
Mecklenburg County ITS department where she is a
member of the Deployment Team. Along with many other
duties as assigned, Goodwin is currently tasked with
creating and maintaining an inventory of county-owned
computing devices using a manual system in conjunction
with a Microsoft SCCM and Intune. As such, Goodwin is
the primary administrator of the county’s Microsoft Intune
tenant. Goodwin holds a Bachelor of Science in recreation
from Appalachian State University and a Master of
Education in special education from UNC Charlotte. She has
a diverse background with five years in aquatics at a small
college in South Carolina where she coached swimming
and conducted therapeutic water classes for persons with
disabilities. She was in human services for 15 years, working
with people with developmental disabilities and managing
staff development. She started in the IT world working with
PC training and keeping ancient equipment alive. In her off
hours, Goodwin enjoys camping, hiking, water sports and
anything related to the Carolina Panthers.

www.nclgisa.org @nclgisa #nclgisa 23

SPEAKER
BIOGRAPHIES

Ray Hall

IT Director, County of Carteret
Ray Hall has been the IT Director for the County of Carteret
since February 2013. Prior to moving to Carteret County, Ray
worked for the City of Jacksonville, NC, for nearly 10 years.
Previously he also worked for a consulting firm in Durham,
NC called WorkSmart and Coastal Carolina Community
College in Jacksonville, NC. Hall graduated with a Bachelor
of Science degree from East Carolina University and an
A.A.S degree from Coastal Carolina Community College in
2001, both in Information Technology. Hall completed his
CGCIO (Certified Government Chief Information Officer)
certification from UNC in 2007 and completed the MCA
(Municipal and County Administration) program at UNC
in April 2013. He also holds, or has held, various industry
certifications to include Microsoft, Cisco, Citrix, and
CompTIA. Hall currently serves as the NCLGISA Secretary
and on the Conference Committee as well as on the Crystal
Coast Habitat for Humanity Board of Directors.

Faisal Iqbal

CTO, Citrix Public Sector
Faisal Iqbal is the public sector CTO for Citrix. He brings
more than 12 years of engineering, consulting and project
management experience to his current role. He is primarily
focused on providing mobility, security and virtualization
solutions for several agencies throughout federal, state and
local government agencies across the US.

Michael Knight

President and CTO, Encore Technology Group
Michael Knight is the President and CTO of Encore
Technology Group. Prior to forming Encore with a group
of other executives, he worked with several Value Added
Resellers and Consulting Firms where he held the roles
of Chief Technology Officer, Senior Vice President, Chief
Information Officer and Principal Consultant. Knight has
over 16 years of technology experience working with and for
National and International Organizations which include but
are not limited to Fortune 500, Public Sector, Legal, Medical
and Real Estate. Knight has created multiple Engineering,
Consulting and Managed Services Practices and has
run Pre-Sales, Sales, Engineering, SME and Research &
Development Departments. Knight’s technology consulting
experience involves Cloud Services Solutions (Private,
Public, and Hybrid), Enterprise Borderless Networks and
Data Center Design, Unified Communications, Information
Security, ERP/LOB Deployments with B2B E-Commerce
Implementations, Connected Real Estate, Physical Security,
OEM Solutions and CIO Outsourcing Engagements.

24 2016 NCLGISA Spring Symposium

SPEAKER
BIOGRAPHIES

Chris Koltyk

CIO, City of Jacksonville
Chris Koltyk has more than 18 years of experience working
in public sector both in the US and abroad. Koltyk has
served on several committees, including the NC Geographic
Information Coordinating Council, Local Government
Committee, Working Group for Aerial Photography, NextGen
911 committee, and GIS Committee for NextGen 911. Koltyk
is a member of several professional associations including
ASULGAA (president), NCLGISA (president elect), SIM
(advisory board member) and NCCCMA. Koltyk completed
GISP, CGCIO from UNC School of Government, Master of
Science in Economics - International Trade from Gdansk
University, Poland, and Master of Public Administration –
City and County Management from ASU Boone, NC.

Tom Kureczka

CIO, City of Winston-Salem
Tom Kureczka is the CIO for the City of Winston-Salem.
He has a Bachelor of Science in Information Systems
Management, summa cum laude, from State University of
New York at Buffalo. Kureczka is also a graduate of the Public
Executive Leadership Academy at the University of North
Carolina at Chapel Hill School of Government, completed
the Municipal Administration Course at the University of
North Carolina at Chapel Hill School of Government and
is certified in Information Technology Infrastructure Library
(ITIL) Foundation. He is married with three adult children
and two grandchildren.

Michael Louis

Senior Solutions Architect, NWN Corporation
Michael Louis is a senior solutions architect with NWN
Corporation. He consults with many of NWN’s largest
customers in the enterprise, commercial, and educational
sector, designing sophisticated data center and networking
solutions. He has been in the IT field for more than 13 years
and holds many certifications, including a Cisco CCIE.

John Loy

Director of Engineering, Davenport Group
John Loy, Director of Engineering at Davenport Group,
brings over 20 years of technical experience in the
manufacturing, consulting and government industries.
Using his vast operational expertise and knowledge of IT, Loy
is responsible for overseeing, designing and constructing
all technical solutions supported by Davenport Group, an
Inc. Magazine’s 500|5000 Fastest Growing Company (2013-
2015). Loy has built and operated multiple world-class data
centers that utilize the latest technologies.

www.nclgisa.org @nclgisa #nclgisa 25

SPEAKER
BIOGRAPHIES

Greg Marrow

CIO, Durham County
Greg Marrow is CIO of Durham County Government, one
of North Carolina’s fastest growing counties and home to
the renowned Research Triangle Park, Duke University and
more. Marrow is responsible for ensuring the soundness of
today’s IT structure, while driving the department toward the
strategic vision of becoming a world class IT department.
Marrow has a distinguished career in the technology
profession having worked in both higher education and the
private sector. With more than 30 years in the technology
profession, Marrow has held progressively responsible
technology positions for leading companies such as SAS,
IBM, and Nortel Networks. Prior to joining Durham County
Government, Marrow served as CIO for 10 years in the field
of higher education. Marrow holds B. S. and M.S. degrees in
Electrical Engineering. He also holds several IT certifications
including the Project Management Professional (PMP).
He also earned a University Management Development
Program Certificate from UNC and a Wharton Business
School Executive Development Fellow Certificate. Marrow
is currently participating in the UNC School of Government
Local Government CIO Program with graduation expected in
2015. He currently resides in Durham and may be contacted
at [email protected].

Chris McMillan

Analyst, City of Fayetteville
Chris McMillan is an Analyst with the City of Fayetteville, NC.
He has over 20 years of experience in applications design
and support, project management, process improvement,
and data analysis. He has master’s degrees in both Project
Management and Business Administration and is a Certified
Six Sigma Black Belt. McMillan has been an active participant
in the planning and execution of both onboarding and
offboarding with the City of Fayetteville.

Sam Newnam

Channel Solution Engineer, Nutanix
Sam Newnam currently serves on Nutanix’s Channel Team,
where he is responsible for developing brand awareness,
educating customers and partners on changes in technology,
and helping to assure success of their sales partners. Most
recently Newnam’s role has focused on helping develop
and execute on go-to-market strategies surrounding
Nutanix’s enterprise cloud software and the impact of
software defined data-centers in a market that is asking for
us to do more with less. Prior to joining Nutanix, Newnam’s
career spanned various roles including owning a software
development firm and co-founding a startup surrounding
SaaS and ERP data aggregation. Most recently he spent
five years as a solutions seller in the technology space
where he designed private and hybrid cloud infrastructure
for government, banking, enterprise and service provider
arenas.

26 2016 NCLGISA Spring Symposium

SPEAKER
BIOGRAPHIES

Chris Nida

Director of Research and Policy Analysis, N.C. League of
Municipalities
Chris Nida currently serves as the Director of Research
and Policy Analysis at the N.C. League of Municipalities. In
that role Nida leads the League’s analysis of the impact of
legislation on the state’s cities and towns. He also directs the
League’s research efforts and manages surveys the League
conducts. Among the annual products Nida is responsible
for is the League’s projections of state-collected municipal
revenues. He provides oversight to the League’s policy
development process, serving as lead staff to the Tax &
Finance Legislative Action Committee, and he is the League
liaison to the NC Local Government Budget Association
and the NC Government Finance Officers Association. Nida
received his Master of Public Policy degree from Duke
University in 2008.

Ryan Post

Systems Engineer, Systems Engineer, Veeam Software
Ryan Post is a systems engineer with Veeam Software
where he helps partners and customers see the benefit of
the Veeam. Ryan has been in the IT industry over 7 years,
but really focusing on all things virtualization and data
protection.

Alexander Raskin

Senior Sales Engineer, ADTRAN, Inc
Alex Raskin is Senior Sales Engineer at ADTRAN,
Incorporated, a leading global provider of networking
and communications equipment. A driven and passionate
technical evangelist, he’s focused on the success of ADTRAN’s
networking and communications portfolio. Respected as a
spokesperson and regular public speaker at industry events
and public forums, Raskin is a well-rounded, seasoned
professional with experience in Sales, Product Management
and Engineering. Raskin brings to the table a rich, 25+
year history in wired and wireless telecommunications,
data networking and continues to be at the forefront of
innovative technology. Raskin joined ADTRAN in 2008 and
brings his knowledge and tremendous passion towards the
success of ADTRAN. Prior to joining ADTRAN, Raskin was the
Director of Sales Engineering at ProxyMed, and a Network
Technical Specialist with CompuServe. He holds Bachelor of
Arts degrees in Computer & Information Sciences as well as
Mathematics from State University of New York at Potsdam.
Raskin resides in Atlanta, Georgia and is happily married
with two young children.

www.nclgisa.org @nclgisa #nclgisa 27

SPEAKER
BIOGRAPHIES

Ashok Sankar

Director of Solutions Strategy, Splunk
Ashok Sankar is the Director of Solutions Strategy focused
on the Public Sector industries at Splunk. In this role,
he is responsible for solutions development based on
opportunities and trends in the public sector, thought
leadership, customer engagements and content marketing.
Prior to Splunk, Sankar led solutions marketing strategy
and evangelism for Forcepoint, LLC, a leading cyber security
provider. He brings expertise across security, mobile, cloud
and analytics technologies and their applications in public
sector and commercial industries and has been a frequent
speaker at customer events and conferences.

Porang Shafiei

Senior Solutions Architect, Time Warner Cable
Porang Shafiei delivers more than 18 years of experience
in technical consulting, solutions architecture, problem
solving, project management and client engagement. His
distinguished career has taken him to the inner circles of
world class companies spanning multiple industries. Shafiei
is currently Senior Solutions architect for NaviSite, a Time
Warner Cable Company where he provides consultative
and pre-sales guidance for all facets of the entire NaviSite
product line including Cloud, Networking, Server, Storage
and Backup solutions. Shafiei is a graduate of William
Paterson University with a Bachelors in Music. He enjoys
spending his free time with his wife and two dogs. His
interests include reading, music, motor-cycles, water
activities and most recently skydiving.

Jason Smith

IT Security and Compliance Consultant, Internetwork
Engineering
Jason Smith is an IT Security and Compliance consultant
at Internetwork Engineering. Smith has several years of
experience in IT, IT Security, and Compliance. He has worked
in retail, government contracting, telecom, state and local
government, and banking ensuring secure and compliant
environments. He has also worked as an adjunct instructor
teaching both IT and Security curriculum. Smith has served
on the boards and committees of Charlotte Metro ISSA
and the Charlotte Chapter of Infragard. Smith received his
BS from Western Carolina University and his MS from East
Carolina University.

28 2016 NCLGISA Spring Symposium

SPEAKER
BIOGRAPHIES

Richard Taylor

Executive Director, North Carolina 911 Board
Richard Taylor has been intimately involved in 911 issues
at the local, state and national levels for more than two
decades. Currently serving as the Executive Director of
the North Carolina 911 Board, Taylor is the first person to
ever hold such a post in the state. Taylor is responsible for
assisting and overseeing the 119 Public Safety Answering
Points (PSAPs) throughout the state in their emergency
911 preparedness efforts. Taylor was appointed by North
Carolina’s governor as the State’s single point of contact
with the Federal Communications Commission (FCC) for all
911 issues. He has been a long time member of the National
Emergency Number Association (NENA), serving as the
North Carolina Chapter President and as National President.
Taylor was appointed to serve as the first Chairman of
the E-911 Institute, the educational branch of the NG911
Congressional Caucus, and was elected to serve a second
term in 2005 and a third in 2010. He was elected to serve
as National President of the National Association of State
911 Administrators (NASNA) and was reelected to serve a
second term as President in 2009 and a third term in 2011.
Taylor currently represents the State 911 Administrators on
the Public Safety Advisory Committee to FirstNet, the first
responder network authority created by Congress with the
Middle Class Tax Relief and Job Creation Act of 2012.

Dr. Shannon Tufts

Director of Center for Public Technology, UNC School
of Government
Shannon Tufts designed and implemented the first local
government Chief Information Officers Certification
program in the nation and continues to run CIO certification
programs for local and state government IT professionals.
She created a National Certified Government Chief
Information Officer program in 2007, in order to serve the
growing needs of public sector IT professionals across the
nation. Tufts has taught numerous courses on public sector
information systems across the United States, including
IT investment strategies, embracing technology, project
management, and stakeholder engagement in technology-
enabled government. She serves on several federal, state,
and local government committees to promote the effective
use of technology in the public sector. Her publications in
the area of e-government and public sector information
technology include Humanizing IT: Advice from the Experts
with G. David Garson, numerous book chapters, and articles
in Social Sciences Computer Review and Popular Government.
She was named Albert and Gladys Coates Distinguished
Term Assistant Professor for 2012–2014. Tufts earned a BA
from UNC-Chapel Hill, an MPA from UNC-Charlotte, and a
PhD in public administration with a concentration in public
sector information systems from North Carolina State
University.

www.nclgisa.org @nclgisa #nclgisa 29

NCLGISA
BUSINESS

Business Meeting
Agenda

Thursday, 11:45 am
Location: Salon A, B & C

Invocation
Erik Harvey

Welcome
Erik Harvey

Awards
Erik Harvey / Felina Harris

NCLGISA Year in Review
Erik Harvey

By-Laws Amendment Update & Vote
Gray Cassell / Erik Harvey

CIO Certification & CPT Update
Shannon Tufts

Fall 2016 Conference Plans
Chris Koltyk

Website / Marketing Update
Chris Niver / Chris Smith

Membership Update
Felina Harris

Business Partner Update
Rex Wilder

Professional Development Update
Randy Cress

Treasurer’s Report
Joel Hartley

NCLGISA Executive
Board Members

PRESIDENT PRESIDENT-ELECT
Erik Harvey Chris Koltyk

PAST PRESIDENT
Brad Black

TREASURER SECRETARY
Joel Hartley Ray Hall

30 2016 NCLGISA Spring Symposium

NCLGISA
BUSINESS

NCLGISA Committees
and Chairpersons

Audio Visual & Entertainment
Danté Patterson

Audit
Bill Blanchard

Business Partner
Rex Wilder

By-Laws
Gray Cassell

Conference
Chris Koltyk

K12
Phil Decker

Membership
Felina Harris

Website / Marketing
Chris Niver / Chris Smith

Professional Development
Randy Cress

NCLM Representative to NCLGISA
Ryan Draughn

NCACC Representative to NCLGISA
Vacant

NCACC Collaborative Property Tax System
Representative for NCLGISA
Mike Taylor

NC Geographic Information Coordinating Council
Joseph Sloop

Local Government Committee of the NCGICC
Michelle Deese

Working Group for Aerial Photo of the NCGICC
Chris Koltyk

CJIN Representative for NCLGISA
Greg Marrow

NCGIS Executive Board Representative
Richard Tunistra

NextGen 911 Advisory Committee
Chris Koltyk / Terry Beldsoe

Please contact the committee chair directly if you would
like to volunteer your time to NCLGISA. If you would like
to represent in another organization, please contact the
president of NCLGISA.

www.nclgisa.org @nclgisa #nclgisa 31

AWARDS &
EDUCATION

Awards

NCLGISA offers scholarships to attend UNC School of
Government CGCIO programs and its own Education
Training and Symposium. The following members have
received a NCLGISA scholarship to attend the symposium.

Erika Emerson
Elliott Faircloth

Sara Fisher
Kam Gallman
Jeremy Hout
Tamah Hughes
Willie Johnson
Ulysses Crawford
Heath LuQuire
Mike McKinney
Stephanie Pannell
Deborah Parker
Brandon Smith
Preston Teal

James S. Cooper Ambassador Award

NCLGISA is an organization built on a willingness to
help fellow members by offering experience, skills, and
knowledge as a service. Jim Cooper personified this giving
spirit that keeps NCLGISA going. We have named this award
in his honor and give it to members who have demonstrated
outstanding performance for the benefit of other agencies
or members.

Member Emeritus Award

The Member Emeritus award is given to a member who
demonstrated distinguished service to his/her agency and
to NCLGISA prior to his/her retirement from a government
position. This honor allows retirees to attend symposia.

32 2016 NCLGISA Spring Symposium

AWARDS &
EDUCATION

UNC School of Government

Certified Government Chief Information Officers
(CGCIO) Certification Program 2016-2017

Public sector CIOs and IT directors are facing increasing
challenges and responsibilities in the era of new governance.
As the lines between traditional functional services and
departments begin to blur, the IT leadership is charged with
1) managing the constantly expanding role for IT within
your government, 2) protecting your government against
ever-increasing security threats, and 3) keeping up with the
feverish pace of new technology.

In 2016, the CGCIO class will begin in August. Class will
meet monthly either in person or online. Graduation will
be held in June 2017. The October (Winston-Salem) and
May (Wilmington) dates will be held in conjunction with the
NCLGISA conferences.

The CIO Certification Program is a ten-month course that
lays the foundation for assessing and addressing some
of the most critical issues facing IT leadership in local
government. The purpose of this program is to equip
leaders with the requisite tools to manage and improve
their organizational technology assets. During the course
of the program, we will address major topics, including IT
governance, project management, and risk assessment and
management. Each broad topic will examine specific local
government issues and draw on participant experience to
provide both theoretical and practical applied knowledge to
the challenges. Case studies, exercises and guest speakers
will be included.

Some of the major topics covered in the CGCIO Certification
Program include: Understanding the Enterprise; Strategic
Technology Planning and Management; Communication:
Creating a Shared Understanding; Project Management;
Emerging Issues and Technologies, Best Practices;
Risk Management; Acquisition Management; Change
Management; Leadership in a Change Environment,
Securing the Enterprise: Policies and Procedures; and
Financing Technology Initiatives.

To qualify for the program, applicants must be directly, or have
a desire to become, responsible for supervising employees
within an information technology department. The class size
will be limited to thirty (30) in each of the programs. The
application window begins mid-November 2016.

If you have any questions or would like more information,
please contact:

Shannon Tufts, UNC School of Government
919-962-5438
[email protected]

www.nclgisa.org @nclgisa #nclgisa 33

ROOM
LAYOUTS

Convention Center

Main floor (Wednesday & Thursday sessions)

Cape Fear River
Riverwalk

Po

South
Parking

Lot

RUTH’S C
CHRIS
STEAK INN
HOUSE Re

Private
Dining
Area

Restaurant Stairs to
34 2016 NCLGISA Spring Symposium Lower Lobby

RUTH’S
CHRIS Lobby Level St

ROOM
LAYOUTS

Riverside Hilton Resort

Ground Floor (Thursday night & Friday morning)

Grand Concourse Magnolia Grand Ballroom

Pool Dogwood North
Camellia Parking

Lot

Covered Walkway Azalea

INNOVATIONS Stairs to Lobby Level Lower Lobby Storage Employee
Restaurant Registration Service
Lower Lobby Sales Area
Office

Restrooms Ruth’s Chris Hilton
Sales/Catering Sales/Catering

Office Office

Meeting Areas Recreational Areas Dining Areas

Gift Shop

s to #BnCcAAlgLPiLsEaR FOEOAMR
Lobby
www.nclgisa.org @nclgisa 35
Carolina
Room
Employee
el Starbucks Service Area Cape
Lo

ROOM
LAYOUTS

Exhibit Hall

Inside Wilmington Convention Center

69 70 71 72 73 CONCESSIO

FOOD REFRESHMENTS 80

60 47 35
59 48 36
61
62 49 46 37
63
58 50 45 38
64 57
65 51 44 39
56 40
55 52 41
43
66 54
67 53
68 42

INFORMATION

REST ROOMS CONVENTION C
EXPO ENTRA

1 WatchGuard Technologies, 22 KeyMark, Inc.
Inc. 23 Carolina Advanced Digital
24 Microsoft / Planet
2 USAT Corp. / Sierra
Wireless Technologies
25 ePlus Technology / Hewlett
3 Palo Alto Networks
4 Nimble Storage Packard Enterprise
5 Impact Makers 26 Tyler Technologies
6 Amerizon Wireless 27 Local Government Federal
7 MCCi
8 Brady Integrated Security Credit Union
9 CNP Technologies 28 Veeam Software
10 VMware 29 CenturyLink / ADTRAN
11 Brooks Network Services, 30 Encore Technology Group
31 Viavi Solutions
LLC / FatPipe Networks 32 Blue Coat Systems
12 Southern Computer 33 Time Warner Cable

Warehouse Business Class
13 ANCGroup / Aruba / HPE 34 Data Network Solutions,
14 StorageCraft Technology
Inc / Juniper / Kaspersky /
Corporation NetApp
15 Corus360 / Tegile 35 Internetwork Engineering
16 HP, Inc. 36 ATCOM Business
17 Tripp Lite Technology Solutions /
18 SLAIT Consulting Mitel
19 DoubleRadius, Inc. 37 CDW-G
20 Agio 38 NWN
21 Presidio 39 Splunk

36 2016 NCLGISA Spring Symposium

ROOM
LAYOUTS

CESSIONS 74 75 76 77 78

79 REFRESHMENTS FOOD

34 22 9
33 21 10 8

32 23 20 7
31 24 19 6
30 25 18 11
29 26 17 5
28 27 16 12
4
INFORMATION 13
14

15 3
2

1

NTION CENTER REST ROOMS
ENTRANCE

40 Granicus 60 BOSS
41 Scale Computing 61 CPR Cell Phone Repair
42 VeriStor Systems 62 MCNC
43 Motorola Solutions / 63 CDI Southeast
64 Xzact Technologies, Inc
Wireless Communications 65 VSS, LLC / STORServer
44 Cisco 66 Carolinas IT
45 One Source Document 67 Voyager Software
68 Graybar
Solutions, Inc. / Laserfiche 69 GovDirect
46 Verizon 70 Starpoint Global Services
47 Fortinet 71 5S Technologies
48 SHI / Pure Storage 72 Vision Technology
49 Strategic Connections /
Solutions, LLC
Extron Electronics 73 New Horizons Computer
50 Northwoods Consulting
Learning Centers
Partners 74 Applied Data Technologies
51 TEAM ia 75 ThinkGard
52 Winthrop Resources IT 76 Vigil Networks, Inc.
77 Business Data Solutions,
Leasing
53 ClientFirst Technology Inc.
78 Tricom Communications
Consulting 79 rmsource
54 F5 Networks 80 Davenport Group
55 AppSense
56 Nutanix
57 Datalink
58 DISYS Solutions Inc.
59 Carahsoft

www.nclgisa.org @nclgisa #nclgisa 37

PLATINUM
EXHIBITORS

ADTRAN

ADTRAN is a Top 3 global provider of broadband access
infrastructure equipment. ADTRAN’s customers include
some of the largest communications service providers in
the world as well as enterprises of all sizes. ADTRAN has
one of the broadest portfolio of access solutions in the
industry. ADTRAN is a leader in Fiber-To-The-Premise,
Fiber-To-The-Node, Carrier Ethernet access, as well as
Enterprise access connectivity with state-of-the-art Wi-Fi,
access routers, Ethernet switching and IP Business Gateway
solutions. ADTRAN was incorporated in 1985 and began
operation in 1986 in Huntsville, Alabama. Their corporate
headquarters and principal administrative, engineering,
and manufacturing facilities are located on an 80-acre
campus in Cummings Research Park, the nation’s second
largest science and technology community. In addition
to Huntsville, the company has engineering facilities in
Greifswald, Berlin, Munich, Germany; Hyderabad, India;
and Boston, MA. ADTRAN is publicly owned and traded
under the NASDAQ symbol as ADTN.
Exhibit #29

ATCOM Business Technology Solutions

ATCOM Business Technology Solutions, a communication
solutions provider founded in 1979, is an industry leader
in business telecommunications and IT solutions. With
an expertise in Voice over Internet Protocol (VoIP) and
Virtualization, ATCOM works closely with local government
clients to design the best and most cost-effective solution
for their unique requirements. ATCOM offers telecom and
unified communications solutions, wireless and wired
LAN/WAN infrastructure and services, video conferencing
solutions, carrier network services for local and long distance,
and structured cabling solutions for voice and data. We also
offer a variety of IT services, including data network design,
virtualization, storage solutions, disaster recovery planning,
and NetAssurance monitoring and support plans. ATCOM is
a privately held firm headquartered in Research Triangle Park
with regional offices in Charlotte and the Triad. We have a
client base comprising more than 5,000 customers and have
been ranked as one of North Carolina’s top small businesses
and North Carolina’s Top 50 Technology Companies on two
occasions. Visit www.atcombts.com.
Exhibit #36

38 2016 NCLGISA Spring Symposium

PLATINUM
EXHIBITORS

Blue Coat Systems

Blue Coat empowers enterprises to safely and securely
choose the best applications, services, devices, data sources,
and content the world has to offer so they can create,
communicate, collaborate, innovate, execute, compete
and win in their markets. Blue Coat has a long history of
protecting organizations, their data and their employees
and is the trusted brand to 15,000 customers worldwide,
including 78 percent of the Fortune Global 500. With a robust
portfolio of intellectual property anchored by more than
200 patents and patents pending, the company continues
to drive innovations that assure business continuity, agility
and governance.
Exhibit #32

CDW-G

CDW-G, the public sector subsidiary of CDW, is a leading
provider of technology solutions to state and local
government agencies. Dedicated account managers help
customers choose the right technology products and
services to meet their needs. The company’s solution
architects offer expertise designing customized solutions,
while our advanced technology engineers assist customers
with the implementation and long-term management of
those solutions. CDW-G solutions areas include cloud
computing, collaboration, data center optimization,
networking, power and cooling, printers, security, software,
storage, and total mobility management.
Exhibit #37

www.nclgisa.org @nclgisa #nclgisa 39

PLATINUM
EXHIBITORS

CenturyLink

CenturyLink is the third largest telecommunications
company in the United States and is recognized as a leader in
the network services market by technology industry analyst
firms. The company is a global leader in cloud infrastructure
and hosted IT solutions for enterprise customers of all sizes.
CenturyLink provides data, voice and managed services in
local, national and select international markets through its
high-quality advanced fiber optic network and more than 50
data centers and hosting facilities that support virtualized
environments for businesses. The company has a national
backbone network that delivers speeds of 100 Gbps,
giving it the ability to provide advanced communications
products such as Cloud services, Advanced IP Telephony
products, unified communications and collaboration
technology and services, and Ethernet and MPLS services
with 40 Gbps available now and 100 Gbps in development.
The company also offers advanced entertainment services
under the CenturyLink® PrismTM TV and DIRECTV brands.
Headquartered in Monroe, La., CenturyLink is an S&P 500
company and is included among the Fortune 500 list of
America’s largest corporations. www.centurylink.com.
Exhibit #29

Data Network Solutions, Inc

Our mission is to deliver meaningful solutions that have a
positive impact on our customers’ business. It’s this simple
statement that drives us to partner with our customers to
understand their specific IT needs. Every IT solution, every
interaction with our customers must have a positive impact
on their business. Putting our customers’ success first is not
an option; it is the only way to truly develop a partnership.
Our manufacturer partnerships include some of the most
recognizable in the industry: Extreme Networks, Palo Alto
Networks, Barracuda, Kaspersky, Nutanix, NetApp, and
VMware. Our strategy of partnering with best of breed
manufacturers allows us to deliver integrated solutions in
the most critical technologies for our customers. Our team
of certified engineers has the proficiency to deliver leading
technologies that include Data Center/Cloud Computing,
Hyper-converged Infrastructure, Mobility, Networking,
Security, Server Consolidation/Virtualization, Storage/
Backup, Virtual Desktop Infrastructure, and Wireless
Networks. Let us show you why DNS stands above all the
rest! For more information, call (803)932-9915 or visit us at
www.datanetworksolutions.com.
Exhibit #34

40 2016 NCLGISA Spring Symposium

PLATINUM
EXHIBITORS

Davenport Group

St. Paul, MN based Davenport Group, a rapidly growing
Dell Premier Partner, creates and implements effective
IT solutions that help organizations proactively manage
their data — today and into the future. Company
growth is fueled by strong customer relationships and a
commitment to listen, share expertise and use the latest
technologies to design the best solution to meet their
business needs. This instills trust, helps our team learn
more about our customers and their environment, and
ensures we are in the best situation to support them
long-term. Davenport Group is a certified woman-
owned business (WBENC) that works with businesses
throughout the public and private sectors, including
Fortune 1000 companies, small businesses, and state and
local governments in the United States.
Exhibit #80

Encore Technology Group

Encore Technology Group helps educational institutions,
government agencies and commercial enterprises
rethink technology and leverage it to access and manage
data, engage stakeholders and measure results. Solid
partnerships, coupled with a highly experienced and
heavily certified team, enable Encore to offer one of
the most trusted and diverse portfolios of technology
solutions on the market today. In addition to serving
a client base that spans the entire country and crosses
many industries, the company also has the distinction of
being one of the nation’s most experienced providers of
connected K-12 classrooms. Learn more at www.encoretg.
com and www.enboard.com
Exhibit #30

www.nclgisa.org @nclgisa #nclgisa 41

PLATINUM
EXHIBITORS

Granicus

Granicus provides the industry’s leading cloud-based
solutions for government efficiency, transparency, and
citizen engagement, with software that helps nearly 1,300
organizations and 63,000+ government staff members
across North America streamline their workflows and
establish more meaningful connections with citizens
— online, over social networks and on mobile devices.
Granicus’ solutions include live webcasting of public
meetings and video archival, complete agenda and
legislative management software, a website content
management system built specifically for government,
as well as tools for automating boards and commissions
management and online feedback platforms for citizens.
Visit www.granicus.com for more information.
Exhibit #40

Internetwork Engineering

Internetwork Engineering (IE) is a private technology
company that improves business outcomes through
the expert selection, implementation, and operation of
information technology. Founded in 1996 and serving
mid to large clients throughout the Southeast, we are
passionate about the success of our employees, clients
and partners. Consistently ranked among the top strategic
service providers in the country, we utilize our proven
Ideas 2 Execution (I2E) methodology to ensure our client’s
success with Mobility, Cloud, and Security Solutions. Learn
more at www.ineteng.com.
Exhibit #35

42 2016 NCLGISA Spring Symposium

PLATINUM
EXHIBITORS

Juniper

Juniper Networks challenges the status quo with innovative
products, solutions and services critical to businesses
by transforming the economics of networking in the
connected world. We create the most automated, scalable
and secure for unprecedented agility, efficiency and value.
The world’s biggest and busiest wired and wireless carriers,
cable and satellite operators, content and Internet service
providers, and cloud and data center providers run on
Juniper Networks. So do major banks and other global
financial services organizations, the world’s top 10 telecom
companies, national government agencies and U.S. federal
organizations, healthcare and educational institutions,
and energy and utility companies. Why Juniper Networks?
Quite simply, because we provide the kind of innovative
thinking, performance, automation, and commitment that
enable the world’s best networks.
Exhibit #34

Kaspersky

Kaspersky Lab is a global cybersecurity company whose
deep threat intelligence and security expertise is constantly
transforming into security solutions and services to
protect businesses, critical infrastructure, governments
and consumers worldwide. The company’s comprehensive
security portfolio includes leading endpoint protection and
a number of specialized security solutions and services to
fight sophisticated and evolving digital threats. Over 400
million users are protected by Kaspersky Lab technologies
and we help 270,000 corporate clients protect what
matters most to them.
Exhibit #34

www.nclgisa.org @nclgisa #nclgisa 43

PLATINUM
EXHIBITORS

Mitel

A global leader in business communications, Mitel helps
companies connect to, collaborate with and care for their
customers anywhere, at any time, and over any device.
With the industry’s broadest portfolio of business phone
systems and collaboration and contact center solutions,
Mitel is trusted by more than 60 million customers around
the world including Coca Cola, Make-a-Wish Foundation,
Louvre-Lens Museum (France), Philadelphia Phillies,
and the Rock and Roll Hall of Fame. Today its partners
choose Mitel’s applications and mobility options to build
solutions that optimize businesses and make companies
more productive.
Exhibit #36

NetApp

State and local government agencies of all levels count
on NetApp for software, systems and services to manage
and store their most important asset, their data. With
solutions ranging from data analytics and flash solutions,
to cloud computing and data protection and recovery
government customers have made us their top choice for
key technologies that drive data center transformation. Top
cities, states and counties depend on NetApp and value our
teamwork, expertise and passion for helping them succeed
now and into the future. For more information visit www.
netapp.com/SLG.
Exhibit #34

44 2016 NCLGISA Spring Symposium

PLATINUM
EXHIBITORS

NWN

NWN Corporation, a nationwide firm, made its name by
helping clients solve their business problems through
technology. We offer a broad range of IT infrastructure
products and services including data center and
networking, end-user computing, unified communication,
security, analytics and enterprise mobility. NWN has built
an attractive client and project portfolio, servicing state
and local government clients throughout the United
States. NWN offers the personal service of a neighborhood
provider, the deep resources and engineering skills
of a large IT solutions company, and access to the best
technologies. With more than 500 employees in 15 locations
across the U.S., the company has earned accolades from
clients who appreciate our deep commitment to putting
customers first. The company was founded in 1986 and is
headquartered in Waltham, Massachusetts.
Exhibit #38

rmsource

rmsource, Inc. is a leading managed service provider of
IT solutions. As a sole source vendor, our datacenters,
resources, developers, and engineers work collectively
to execute and solve IT challenges — all under one roof.
Our flexible plans and fixed monthly fees mean your IT
budgets are manageable and under control. From custom
application development and cloud hosting services to
managed networking and security services, we have the
right support for your needs.”
Exhibit #79

www.nclgisa.org @nclgisa #nclgisa 45

PLATINUM
EXHIBITORS

Scale Computing

Scale Computing integrates storage, servers, and
virtualization software into an all-in-one appliance
based system that is scalable, self-healing, and as easy
to manage as a single server. Using industry standard
components, the HC3 appliances install in under an hour,
and can be expanded and upgraded with no downtime.
High availability insulates the user from any disk or server
failure and a unified management capability driven by
the patented HyperCore Software™, efficiently integrates
all functionality. The result is a data center solution that
reduces operational complexity, allows a faster response
to business issues, and dramatically reduces costs.
For more information, call 877-SCALE-59 or visit www.
scalecomputing.com.
Exhibit #41

Splunk

Splunk Inc. is the market-leading platform that powers
Operational Intelligence. We pioneer innovative,
disruptive solutions that make machine data accessible,
usable and valuable to everyone. More than 11,000
customers in over 110 countries use Splunk software
and cloud services to make business, government and
education more efficient, secure and profitable. Join
hundreds of thousands of passionate users by trying
Splunk solutions for free: www.splunk.com/free-trials.
Exhibit #39

46 2016 NCLGISA Spring Symposium

PLATINUM
EXHIBITORS

Time Warner Cable Business Class

Time Warner Cable Business Class, a division of Time
Warner Cable (NYSE: TWC), offers a full complement of
business communications tools to small-and medium-
sized businesses and enterprise-sized companies. Our
Voice, Internet, Network Services, TV, Cloud Services
and tailored solutions are enhanced by award-winning
customer service and local support teams. Time Warner
Cable Business Class was founded in 1998, offering
high-speed Internet to small businesses. Today, we serve
approximately 583,000 business customers throughout
Time Warner Cable’s markets.
Exhibit #33

Veeam Software

Veeam® recognizes the new challenges companies across
the globe face in enabling the Always-On Enterprise™, a
business that must operate 24/7/365. To address this, Veeam
has pioneered a new market of Availability for the Always-
On Enterprise™ by helping organizations meet recovery
time and point objectives (RTPO™) of less than 15 minutes
for all applications and data, through a fundamentally new
kind of solution that delivers high-speed recovery, data
loss avoidance, verified recoverability, leveraged data and
complete visibility. Veeam Availability Suite™, which includes
Veeam Backup & Replication™, leverages virtualization,
storage, and cloud technologies that enable the modern
data center to help organizations save time, mitigate risks,
and dramatically reduce capital and operational costs, while
always supporting the current and future business goals
of Veeam customers. Founded in 2006, Veeam currently
has 37,000 ProPartners and more than 183,000 customers
worldwide. Veeam’s global headquarters are located in Baar,
Switzerland, and the company has offices throughout the
world. www.veeam.com.
Exhibit #28

www.nclgisa.org @nclgisa #nclgisa 47

PLATINUM
EXHIBITORS

Verizon

We design, build and operate global networks,
information systems and mobile technologies that connect
people, grow businesses and economies, and improve
communities. Technology inspires us. We believe that
through our powerful technology, we can help transform
any industry, leave a positive impact on any issue and
create new possibilities for our customers and our world.
Exhibit #46

Viavi Solutions

Viavi delivers 360-degree visibility across physical, virtual,
and cloud environments from physical media to the
application layer. Implement major transformations with
historical intelligence to support investment planning,
standards-based deployment certification, and network
monitoring. Leading solutions and deep technical mastery
make Viavi a trusted advisor to top enterprises worldwide.
Visit viavisolutions.com.
Exhibit #31

48 2016 NCLGISA Spring Symposium

GOLD
EXHIBITORS

Carolina Advanced Digital

Carolina Advanced Digital is a nationally-recognized leader
in technology infrastructure and security solutions. Family
owned and operated since 1985, the company has been
providing exceptional engineering services and products to
government, education, healthcare and commercial clients
across the United States. Headquartered in Cary, NC, Carolina
Advanced Digital offers a complete suite of enterprise
technology products and services, both open market and
on various purchasing contracts. Our core competencies
center around exceptional network design, including wired
and wireless networking and key data center technologies.
Services from our Professional Services team are delivered
by highly skilled engineers who are cross-trained on different
technologies and platforms. www.cadinc.com
Exhibit #23

Cisco

Provide a better quality of life for citizens using new digital
connections made possible by the Internet of Things. The
IoT connects people, processes, data, and things, creating
amazing opportunities for your community to innovate,
deliver better services, improve safety, and make the
best use of limited resources. By bringing together cloud,
mobility, and big data analytics, Cisco can help you deliver
services with solutions like Smart + Connected Community
Parking, Lighting, Safety and Security, and public Wi-Fi,
where and when citizens need them. Discover how Cisco
can help you start building your digital community today.
Visit www.cisco.com for more information.
Exhibit #44

ePlus Technology

ePlus is an engineering-centric technology solutions
provider that helps organizations imagine, implement,
and achieve more from their technology. With the highest
certifications from top technology partners and expertise
in key technologies from data center to security, cloud,
and collaboration, ePlus transforms IT from a cost center
to a business enabler. Founded in 1990, ePlus has more
than 1,000 associates serving a diverse set of customers
nationally and in Europe., and is headquartered in Herndon,
VA. For more information, visit www.eplus.com.
Exhibit #25

www.nclgisa.org @nclgisa #nclgisa 49