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BUS 680 Week 1 DQ 1 Training Preferences
BUS 680 Week 1 DQ 2 Learning Theories
BUS 680 Week 1 MHC Case Study
BUS 680 Week 2 DQ 1 Design Consulting
BUS 680 Week 2 DQ 2 Domtar Case Study

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BUS 680 Week 1 DQ 1 Training Preferences
BUS 680 Week 1 DQ 2 Learning Theories
BUS 680 Week 1 MHC Case Study
BUS 680 Week 2 DQ 1 Design Consulting
BUS 680 Week 2 DQ 2 Domtar Case Study

Keywords: entire courses dq's checkpoints

BUS 680 Entire Course (Ash)

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BUS 680 Week 1 DQ 1 Training Preferences
BUS 680 Week 1 DQ 2 Learning Theories
BUS 680 Week 1 MHC Case Study
BUS 680 Week 2 DQ 1 Design Consulting
BUS 680 Week 2 DQ 2 Domtar Case Study
BUS 680 Week 2 Hardware Store Case Analysis
BUS 680 Week 3 DQ 1 Games & Simulations
BUS 680 Week 3 DQ 2 Classroom-based Learning Experience
BUS 680 Week 3 CSS Case Analysis
BUS 680 Week 4 DQ 1 Tips for Trainers
BUS 680 Week 4 DQ 2 Review Questions
BUS 680 Week 4 Jim’s Case Analysis
BUS 680 Week 5 DQ 1 Resistance to Training
BUS 680 Week 5 DQ 2 KSAs
BUS 680 Week 5 IMP Case Analysis
BUS 680 Week 6 DQ 1 Evaluating Learning
BUS 680 Week 6 DQ 2 Final Paper Summary
BUS 680 Week 6 Final Paper

===============================================

BUS 680 Entire Course (June 2020)


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BUS 680 Week 1 DQ 1 Motivating Employees (Graded 50/50)
BUS 680 Week 1 DQ 2 Knowledge, Skills, and Attitudes (KSAs)
(Graded 50/50)
BUS 680 Week 2 Training Needs Analysis(Graded 145/150)
BUS 680 Week 2 DQ 1 Needs Analysis(Graded 50/50)
BUS 680 Week 2 DQ 2 Levels of Analysis(Graded 50/50)
BUS 680 Week 3 Assignment Training Design Proposal (Graded
137/150)
BUS 680 Week 3 Discussion Training Delivery( Graded 47/50)
BUS 680 Week 3 Discussion Training Design (Graded 50/50)
BUS 680 Week 4 Assignment Training Development (Effective
Feedback Skills for Managers) (Graded 142/150)
BUS 680 Week 4 Discussion Types of Trainee (Graded 50/50)
BUS 680 Week 4 Discussion Training Methods (Graded 50/50)
BUS 680 Week 5 Exam (Graded 50/50)
BUS 680 Week 5 Discussion Engaging Participates (Graded 50/50)
BUS 680 Week 5 Discussion Effective Facilitation (Graded 50/50)
BUS 680 Week 6 Discussion Training Evaluation (Graded 50/50)
BUS 680 Week 6 Discussion Training Effectiveness (Graded 50/50)
BUS 680 Week 6 Final Paper The Training Program (Fabrics, Inc)
(Graded 225/250)
===============================================


BUS 680 Week 1 DQ 1 Motivating Employees (Graded 50/50)

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A major influence on job performance is motivation. There are

several theories explaining the concept of motivation (expectancy

theory, ERG theory, reinforcement theory, etc.). Select one of the

following three scenarios to use as a framework for your discussion.

In your post, apply a specific motivational theory to one of the three

scenarios. Complete an analysis of the motivational theory using the

scenario as a framework for your discussion.

Scenario A

You are a manager at a manufacturing plant forced to reduce 25% of

its workforce due to budget constraints caused in part by the increased

prices of a raw material. The vast majority of the tasks once

performed by employees are now outsourced to India. Consequently,

your remaining workforce has suffered a significant lack of

motivation. It is your task to move the remaining team forward under

the current circumstances ensuring weekly quotas are reached and

none of the production numbers suffer.

Scenario B

You are a call center representative working at a mortgage company

struggling to keep up with the increased regulations and compliance

guidelines imposed to better control this industry. Recently, a junior

level manager was promoted to a Vice President (VP) position, much

to the surprise of all the employees. The employee perception was

that the promotion was unfair and that the chosen candidate lacks the

experience and the “people skills” required to excel in the new role.

The first few emails from the newly promoted VP set the stage for a


less flexible, “numbers driven” environment, potentially negatively

impacting employees’ work-life balance. You desperately need this

job as a single parent raising three kids.

Scenario C

You have been employed at the same company for 20 years. You

have come to terms with the fact that you have no promotional

opportunities here and you are at a “dead end job.” You contemplated

changing jobs a few times in the last few years, but some of the

reasons you stay include a manageable work load, flexible work hours,

friendly co-workers, and a supportive upper management team. Yet,

you are not motivated to go above and beyond the expectations

identified for your position and job description.

Your initial post should be 250 to 300 words. Use this week’s lecture

and the course text as a foundation for your initial post. Incorporate

the following article into your discussion: The Top 9 Things That

Ultimately Motivate Employees to Achieve (Links to an external

site.).

Respond to at least two other posts regarding items you found to be

compelling and enlightening. To help you with your reply, please

consider the following questions:

===============================================

BUS 680 Week 1 DQ 1 Training Preferences (Ash)

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BUS 680 Week 1 DQ 1 Training Preferences
Training Preferences. Discuss the type of training you would prefer


and why. Use Figure 3-6 on page 82 to help you start your discussion,
but do not limit it to only those characteristics. When responding to at
least two of your classmates’ postings, discuss what accounts for the
differences and similarities in your training preferences.
===============================================

BUS 680 Week 1 DQ 2 Knowledge, Skills, and Attitudes (KSAs)
(Graded 50/50)

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Review the Training in Action 1-3 scenario titled, “Training Needs in
the Student Registration Office” in Chapter 1 of the Blanchard and
Thacker (2013) text. Assume that you were hired to develop a
training program for the Customer Service Representatives (CSRs) as
described in the scenario. Identify four of the most important KSAs
(Knowledge, Skills, and Attitudes) a training program for the CSRs
must address and include your reasoning for selecting these. Discuss
the specific activities to be performed in the five phases of the
training process model: Analysis Phase, Design Phase, Development
Phase, Implementation Phase, and Evaluation Phase.
Use this week’s lecture as a foundation for your initial post.
Incorporate into your discussion the transfer of training concepts
from the Jaidev and Chirayath (2012) article with an emphasis on
pre-training, during-training, and post-training activities. Utilize
concepts from the Develop a Training Plan video and the Blanchard
and Thacker (2013) text in your discussion. Your initial post should be
250 to 300 words.


===============================================

BUS 680 Week 1 DQ 2 Learning Theories (Ash)

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BUS 680 Week 1 DQ 2 Learning Theories
Learning Theories. There are more theories of learning and
motivation than have been described in the text. Do a search for a
learning or a motivation theory that is not in the text. Write a
summary of the theory and suggest how it could be used in training.
Respond to at least two of your classmates’ postings.
===============================================

BUS 680 Week 1 MHC Case Study (Ash)

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BUS 680 Week 1 MHC Case Study
MHC Case Study. Read the “Strategic Planning at Multistate Health
Corporation” case on pages 51-57 and answer the case questions on
pages 56-57
===============================================

BUS 680 Week 2 DQ 1 Design Consulting (Ash)

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BUS 680 Week 2 DQ 1 Design Consulting
Design Consulting. Conduct an Internet search to identify a company
that provides training design consulting services. Discuss the design
process. Respond to one of your classmates’ postings. In your
response, compare and contrast the design process of the company
you chose and the one your classmate chose. Do these comparisons in
terms of the design process approach.
===============================================

BUS 680 Week 2 DQ 1 Needs Analysis (Graded 50/50)

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Needs Analysis [CLOs: 1, 3]. Read the following scenario:

A manager says, “We need a training course on time management.
We have 30 field representatives coming in for a conference next
week and only 20% of them are actually meeting their goals. This
is disappointing because they had the training four months ago
but still have not met their overall goals in sales and customer
service. I want you to give them a half-day training on time
management.”

Provide a detailed description of how you would respond to and
proceed in this situation. In your post, respond to the following
questions:

• What is the purpose of a training needs analysis (TNA)?

• How do you determine when needs analysis should be conducted?

• Is it always necessary to conduct a TNA?

• What methods and tools would you use to help this manager?

Your initial post should be 250 to 300 words. Use this week’s
lecture as a foundation for your initial post. In addition to the
Blanchard and Thacker (2013) text, use at least one additional
scholarly source to support your discussion.

Respond to at least two other posts regarding items you found to
be compelling and enlightening. To help you with your reply,
please consider the following questions:


• What did you learn from the posting?

• What additional questions do you have after reading the posting?

• What clarification do you need regarding the posting?

• What differences or similarities do you see between your initial
discussion thread and your classmates' postings?

• What are the differences or similarities in the specific methods
and tools you would use to help this manager compared to those
identified by others?

• Analyze the methods and tools chosen by others. Do you agree

or disagree with the choices? Why or why not? Provide examples

where possible.

Your reply posts should be a minimum of 150-250 words each.
===============================================

BUS 680 Week 2 DQ 2 Domtar Case Study (Ash)

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BUS 680 Week 2 DQ 2 Domtar Case Study
Domtar Case Study. Reread the Domtar Case Study (p.1-3) from


Chapter 1. Answer Case Analysis question 1 on page 207.

===============================================

BUS 680 Week 2 DQ 2 Levels of Analysis (Graded 50/50)

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Levels of Analysis [CLOs: 1, 3].. Discuss the differences between,
and the relationship among, the following levels of analysis:
organizational analysis, operational analysis, and person analysis.
Do more than provide a basic definition. Generate at least two
important questions to ask when conducting each level of analysis.
Identify at least two techniques, sources of data, or methods to
collect data for each level.

Your initial post should be 250 to 300 words. Use this week’s
lecture as a foundation for your initial post. In addition to the
Blanchard and Thacker (2013) text, use at least one additional
scholarly source to support your discussion.

Respond to at least two other posts regarding items you found to
be compelling and enlightening. To help you with your reply,
please consider the following questions:

• What did you learn from the posting?

• What additional questions do you have after reading the posting?

• What clarification do you need regarding the posting?


• What differences or similarities do you see between your initial
discussion thread and your classmates' postings?
• How do the questions you have generated for each level of
analysis compare to those identified by others?
Your reply posts should be a minimum of 150-250 words each.
===============================================

BUS 680 Week 2 Hardware Store Case Analysis (Ash)

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BUS 680 Week 2 Hardware Store Case Analysis
Hardware Store Case Analysis. Read the Case Analysis on pages
147-148 and answer the questions that follow.
===============================================

BUS 680 Week 2 Training Needs Analysis (Graded 145/150)

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Training Needs Analysis (TNA) [CLOs: 1, 3]. Presented at the end
of chapters 4, 5, 8 and 9 of the Blanchard and Thacker (2013) text,
are examples of what would be done in a real situation regarding
a small business that requested training. Review the Fabrics Inc.
example at the end of chapter 4. In the Fabrics Inc. example,
Blanchard and Thacker (2013) have demonstrated, needs analysis,
the first phase in the Training Process Model.

In an 800 to 1,000 word paper (excluding the title and reference
pages), discuss the strengths and weaknesses of the approach and
what might be done differently using the Fabrics Inc. example.
Identify the sources of data used in the analysis. Discuss how
closely the approach correspond to the ideal model presented in
the Blanchard and Thacker (2013) text. Consider the advantages
and disadvantages of the assessment methods used. Then,
describe at least two additional methods that could have been
used, providing rationale as to why these methods could be used.

Your paper should include an introduction (a thesis statement

and a preview of your paper), APA formatted headings to

organize and identify each section of your paper, and a conclusion

paragraph including restatement of the thesis. An Abstract is not

required. Your paper must be formatted according to APA style

as outlined in the Ashford Writing Center. Your paper must also

include citations and references for the Blanchard and Thacker

(2013) text and at least three scholarly sources from the Ashford

University Library.

The paper

• Must be 800 to 1,000 words, double-spaced in length (excluding
the title and reference pages) and formatted according to APA
style as outlined in the Ashford Writing Center.

• Must include a separate title page with the following: o Title of


paper Course Student’s and name
o name number
o
o Instructor’s name

• Must use at least three scholarly sources in addition to the
course text from the Ashford University Library.

• Must document all sources in APA style as outlined in the

Ashford Writing Center.

• Must include a separate references page that is formatted
according to APA style as outlined in the Ashford Writing Center.

===============================================

BUS 680 Week 3 Assignment Training Design Proposal
(Graded 137/150)

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Training Design Proposal [CLOs: 1, 2, 3]. Imagine that you are
tasked with the development and delivery of a two-day training
workshop for 100 managers on how to use effective feedback
skills when delivering one-on-one performance reviews to


employees.

In an 800 to 1,000 word paper (excluding the title and reference
page), construct a proposal that identifies three specific learning
objectives, a discussion of the content the training would entail,
methods to be used (e.g. lecture, case study, role play), and the
instructional media and equipment required and explains why.
Specify the logistical arrangements, such as type of room setup,
that can enhance or undermine the content and interaction
between participants. Assess the impact that room set up has
upon communication within the group.

Take into consideration:

• Length of workshop (2 days)

• Number of trainees (100)

• Learning objective (developing effective feedback skills)

Your introductory paragraph must include a clear and concise
description of the training. Tables, graphs and charts may be
used. APA formatted headings should be used to organize and
identify each section of your paper. An Abstract is not required.
Your paper must be formatted according to APA style as outlined
in the Ashford Writing Center. Your paper must also include
citations and references from the Blanchard and Thacker (2013)
text and at least three additional scholarly sources.

The paper

• Must be 800 to 1,000 words, double-spaced in length (excluding
the title and reference pages) and formatted according to APA
style as outlined in the Ashford Writing Center.


• Must include a separate title page with the following: o Title of
paper

o Student’s name

o Course name and number

o Instructor’s name

o Date submitted

• Must use at least three scholarly sources in addition to the
course text from the Ashford University Library.

• Must document all sources in APA style as outlined in the

Ashford Writing Center.

• Must include a separate references page that is formatted
according to APA style as outlined in the Ashford Writing Center.

===============================================

BUS 680 Week 3 CSS Case Analysis (Ash)

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BUS 680 Week 3 CSS Case Analysis
CSS Case Analysis. Read the Case Analysis: Training for Customer


Service Specialists on pages 258-260. Answer the case questions on
page 260.
===============================================

BUS 680 Week 3 Discussion Training Delivery (Graded 47/50)

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Training Delivery
Consider your best workplace learning experience. Describe the
training delivery
method(s) used and identify the factors that contributed to making it
an effective
workplace learning experience. Then, consider your worst workplace
learning
experience. Describe the training delivery method(s) used and
identify the factors that
contributed to making it an ineffective workplace learning
experience. Discuss what you
would suggest to make each workplace learning experience more
effective.
Your initial post should be 250 to 300 words. Use this week’s lecture
as a foundation for
your initial post. In addition to the Blanchard and Thacker (2013) text,
use at least one
additional scholarly source to support your discussion.


===============================================

BUS 680 Week 3 Discussion Training Design (Graded 50/50)

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Training Design [CLOs: 2, 4, 5]. For this discussion, imagine that you
are designing a 4-hour leadership development training session.
Identify specific learning objectives for your training session. Conduct
an Internet search to identify the types of games and business
simulations that are available. Select one game or business
simulation appropriate for your audience and learning objectives.
Provide a brief description, detailed rationale, and thorough analysis
of the game or business simulation as it pertains to your specific
audience and learning objectives. Do not simply cut and paste from
the Internet source.
Your initial post should be 250 to 300 words. Use this week’s lecture
as a foundation for your initial post. In addition to the Blanchard and
Thacker (2013) text, use at least one additional scholarly source to
support your discussion.
Respond to at least two other posts regarding items you found to be
compelling and enlightening. To help you with your reply, please
consider the following questions:
• What did you learn from the posting?
• What additional questions do you have after reading the posting?


• What clarification do you need regarding the posting?
• What differences or similarities do you see between your initial
discussion thread and your classmates' postings?
• Ask each other questions about why the specific game or
simulation was selected.
• How does the chosen game or simulation apply to other situations?
• What are the differences or similarities in the specific game or
simulation you selected compared to those identified by others?
• Analyze your classmates' chosen game or simulation. Do you agree
or disagree with the choice? Why or why not? Provide examples
where possible.
• What are the differences or similarities in the learning content
objectives for your training session compared to those identified by
others?
Your reply posts should be a minimum of 150-250 words each.
===============================================

BUS 680 Week 3 DQ 1 Games Simulations (Ash)

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BUS 680 Week 3 DQ 1 Games & Simulations

Games & Simulations. Do an Internet search to identify the types of
games and business simulations that are available. Select one and
provide a description and an analysis of it. Discuss the learning
content objectives. Respond to at least two of your classmates’
postings

===============================================

BUS 680 Week 3 DQ 2 Classroom based Learning Experience
(Ash)

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BUS 680 Week 3 DQ 2 Classroom-based Learning Experience

Classroom-based Learning Experience. Think about your best
classroom-based learning experience and list the things that made it
such a good experience. Then, think about your worst classroom-
based experience and list the factors that made it such a bad
experience. Respond to at least two of your classmates’ postings.

===============================================

BUS 680 Week 4 Assignment Training Development (Effective
Feedback Skills for Managers) (Graded 142/150)


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Training Development
Last week, you submitted a proposal for the design of a two-day
workshop to train
managers on how to use effective feedback skills when delivering
one-on-one
performance reviews to employees. Design a 15-20 slide PowerPoint
presentation that
would be used in this training workshop (excluding the title and
reference slides). Use
the features of PowerPoint to effectively present the material to
managers. Create a
professional visual using various design elements, such as:
background, color, font
style, animations, transitions, audio, images, etc. Include
approximately 50 words of
speaker notes on each slide (a total of approximately 750-1,000
words). These notes
are the a facilitator’s script. Identify at least three specific learning
objectives for this
training (making any necessary modifications to the learning
objectives that were
submitted in the proposal last week).
Your introductory slide must include a clear and concise description
of the training. Your
presentation must also include citations and references from the
Blanchard and Thacker
(2013) text and at least three additional scholarly sources. Your final
submission should


include: 1) the PowerPoint with facilitator notes, and 2) a
comprehensive APA-formatted
Word transcript of all slide notes/ facilitator’s script (a total of
approximately 750-1,000
words), including a reference page.
===============================================

BUS 680 Week 4 Discussion Training Methods (Graded 50/50)

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Training Methods [CLO: 2]. There are several instructional methods
and activities that can be used to deliver training. As a trainer, you
should have a broad awareness of different kinds of instructional
methods so that you can recommend and utilize the most
appropriate solutions for the specific learning objectives.
List and describe three types of training methods. What type of
activity is it? What types of activities precede and follow it? What
learning style(s) does this activity accommodate? What adult
learning characteristics does this activity incorporate? Discuss the
pros and cons of each method. Lastly, using Bloom’s taxonomy,
create a training objective for each instructional method. Be sure to
consider the specific skills and knowledge to be learned in the
training in order to appropriately apply each instructional method.
Your initial post should be 250 to 300 words. Use this week’s lecture


as a foundation for your initial post. In addition to the Blanchard and
Thacker (2013) text, use at least one additional scholarly source to
support your discussion.
Respond to at least two other posts regarding items you found to be
compelling and enlightening. To help you with your reply, please
consider the following questions:
• What did you learn from the posting?
• What additional questions do you have after reading the posting?
• What clarification do you need regarding the posting?
• What differences or similarities do you see between your initial
discussion thread and your classmates' postings?
• Ask each other questions about why the specific training methods
were selected.
• How do the types of training methods selected by your classmate
apply to other learning style(s)?
• Analyze your classmates' training objectives. Do the learning
objectives describe the key conditions, observable
performance/behavior, and set the standard for performance? What
modifications would you suggest to ensure that trainees understand
the expectations clearly?
Your reply posts should be a minimum of 150-250 words each.
===============================================

BUS 680 Week 4 Discussion Types of Trainee (Graded 50/50)


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Types of Trainees
A successful trainer needs to effectively engage various types of
trainees and adapt quickly in the learning environment to meet their
needs. Chapter 8 of the Blanchard and Thacker (2013) text lists and
offers tips on dealing with different participant personalities. Review
the three scenarios below. Discuss how you would effectively engage
and manage each group of participants in a 2-day training seminar.
Apply two to three specific adult learning principles and/or
techniques to each of the scenarios listed below.
Scenario A
Your colleague is a training specialist who has just concluded an
activity on techniques for overcoming challenges in the classroom.
He clearly understood the content, but did not ask questions of the
group to confirm their understanding. In addition, when explaining
activities, the directions were not clear and there was never an
opportunity to ask for clarification. What constructive feedback
would you give to your colleague?
Scenario B
Your colleague is a department manager who has just opened a
training session. Her opening included group introductions, but she
went directly into presenting content. About an hour later, a few
participants began talking out of turn. What feedback would you give
to your colleague on the impact this may have had on participants,
and what could have been done differently to avoid this situation?
Scenario C
Your colleague is a human resources manager who just completed an
activity followed by a group discussion. The activity went well, but


the debrief did not. As the facilitator, he had trouble getting the
group to answer his questions. The group did not appear to be very
engaged. What feedback could you give him on how he could get
participants to participate?
Your initial post should be 250 to 300 words. Use this week’s lecture
as a foundation for your initial post. In addition to the Blanchard and
Thacker (2013) text, use at least one additional scholarly source to
support your discussion.
Respond to at least two other posts regarding items you found to be
compelling and enlightening. To help you with your reply, please
consider the following questions:

===============================================

BUS 680 Week 4 DQ 1 Tips for Trainers (Ash)

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Tips for Trainers. Conduct a search of the Internet to identify tips for
trainers in dealing with difficult trainees. Compare the types you find
with the types identified in the text. If different, compare those you
found with those in the text and offer an explanation as to why you
think they were not included. If types are similar, compare how the
text and Internet site suggest handling these types, noting any
differences and explaining which method you prefer. Respond to at
least two of your classmates’ postings


===============================================

BUS 680 Week 4 DQ 2 Review Questions (Ash)

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BUS 680 Week 4 DQ 2 Review Questions

Review Questions. Answer one the following questions for review
from the course text (p. 364):
a. Assume that you were the training manager in the Westcan case
(Chapter 4, p.139). How would you suggest evaluating the training,
assuming they were about to conduct it as suggested in the case? Be
as specific as you can.
b. Of all the designs presented in Appendix 9-1, which one would you
consider to be most effective while also being practical enough to
convince an organization to adopt it? If your design involved
representative sampling, how would you accomplish it?
Respond to at least two of your classmates’ postings.

===============================================

BUS 680 Week 4 Jim’s Case Analysis (Ash)

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BUS 680 Week 4 Jim’s Case Analysis
Jim’s Case Analysis. Read the Case Analysis on pages 322-323 and
answer the case questions on page 323.
===============================================

BUS 680 Week 5 Discussion Effective Facilitation (Graded
50/50)

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Effective Facilitation
Reflect on a facilitated training session you experienced that affected
you either positively or negatively. Describe the methods, tools, or
strategies from the session that you would like to emulate, if the
experience was positive, or avoid, if the experience was negative.
Analyze the facilitated session in terms of the characteristics of adult
learning and effective facilitation that you have learned about in the
course and course readings. Then, explain the role the training
played in improving your individual performance and whether or not
the learning objectives and design supported overall organizational
improvement.


Your initial post should be 250 to 300 words. Use this week’s lecture
as a foundation for your initial post. In addition to the Blanchard and
Thacker (2013) text, use at least one additional scholarly source to
support your discussion.
===============================================

BUS 680 Week 5 Discussion Engaging Participates (Graded
50/50)

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Engaging Participates
Conduct research to identify techniques for maintaining participant
interest in training. List a minimum of three specific techniques not
found in the Blanchard and Thacker (2013) text and give a short
explanation of each. Explain how these techniques can be used to
deliver effective training, noting the learning style to which each
technique appeals. Compare these three techniques with those
identified in the course text, noting any differences or similarities.
Your initial post should be 250 to 300 words. Use this week’s lecture
as a foundation for your initial post. In addition to the Blanchard and
Thacker (2013) text, use at least one additional scholarly source to
support your discussion.
===============================================


BUS 680 Week 5 DQ 1 Resistance to Training (Ash)

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BUS 680 Week 5 DQ 1 Resistance to Training

Resistance to Training. The vice-president of human resources asked
you, the director of training, to develop a sexual harassment training
program for the company. During your needs analysis you discover
that most of the executives do not believe they need this training and
do not plan to attend. You identify a couple of instances in which an
executive’s behavior seems bordering on sexual harassment. You
discuss your findings with the VP, who asks you to come back with a
strategy for dealing with the resistance to training. Develop your
response and present it in your discussion forum. Respond to at least
two of your classmates’ postings.
===============================================

BUS 680 Week 5 DQ 2 KSAs (Ash)

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BUS 680 Week 5 DQ 2 KSAs
KSAs. Find a recent article (no more than a year old) that identifies
KSAs that will be critical for managers in the immediate future.
Provide a summary of the article and discuss its management
development implications in your discussion forum. Respond to at
least two of your classmates’ postings.
===============================================

BUS 680 Week 5 Exam (Graded 50/50)

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Question 1
1 / 1 pts
When a(n) _____ analysis is conducted for strategic planning, it is a
major undertaking. The _____ and relevant strategies that have
been identified in the strategic plan are an indication of where the
firm wishes to be.
Operational; goals

Performance; person analysis


Operational; organizational
!
Organizational; mission

Question 2
1 / 1 pts
_____ are measures of the trainee’s perceptions, emotions, and
subjective evaluations of the training experience.
Value outcomes

Organizational results

Job behavior outcomes

Learning outcomes
!
Reaction outcomes

Question 3
1 / 1 pts
The authors use the acronym KSA to refer to what?
Knowledge skills and abilities


Knowledge, strategy, and aptitude
!
Knowledge, skills, and attitudes

Keep it Simple, and have the right Attitude

Question 4
1 / 1 pts
Which of the following is most appropriate for training interpersonal
skills?
The ice breaker

The business game

The simulator

The case study
!
Behavior modeling

Question 5
1 / 1 pts
Organizational analysis should focus on


Mission and capital resources.

Job analysis.

Human resources and organizational environment.
!
Both A & C.

All of the above.

Question 6
1 / 1 pts
_____ involves looking at all the influences that could affect
employee performance in the organization and determining their fit
within organizational goals and objectives.
Personnel analysis
!
Organizational analysis

Goals analysis

Operational analysis


Performance analysis

Question 7
1 / 1 pts
All aspects of the training program come together in the
Evaluation phase.

Analysis phase.

Development phase.
!
Implementation phase.

Design phase.

Question 8
1 / 1 pts
When a TNA is conducted, it
Guarantees that the time and money spent on training is spent
wisely.

Determines the benchmark for evaluation of training.


Provides essential information in the implementation of the strategic
plan.
!
Both B & C.

Question 9
1 / 1 pts
A broad grouping of knowledge, skills, and attitudes that enable a
person to be successful at a number of similar tasks is known as a
Skill set.

Strategy.

Job analysis.

Test.
!
Competency.

Question 10
1 / 1 pts
A basic premise in Social Learning Theory is
Events can be learned without being processed.


!
A person can learn merely through observation.

A person can only learn by behaving in some way.

Consequences of behavior do not influence learning.

Question 11
1 / 1 pts
Explain the four types of evaluation outcomes identified in the text.
Your Answer:
Reaction outcomes influence how much can be learned based off the
evaluations of a trainee's emotions and/or perceptions. Learning
outcomes can be determined by how learning objectives are used on
the job and how successful trainees are at performing the job.
Behavior outcomes are measured by how behaviors are transferred
to the job and can be identified during a TNA and with performance
gaps identifications. Organizational results exist when there are
changes in the organizational outcomes that causes training to occur,
such as a high turnover rate, excessive production of certain material,
low productivity, etc.
Question 12
1 / 1 pts
Succession planning for top executives is very time consuming and
expensive to initiate, so many organizations do not have one in place.
Also, it is suggested that all the time preparing excellent candidates
only results in them leaving the organization if they are not selected
for the promotion, which means you helped groom an executive for
your competition. Explain why, even given the above, it is a good
idea to have such a program in place.


Your Answer:
Succession planning is very important because it allows top
executives to select employees that can be developed to carry and
fill the responsibilities of each role within the organization. This
covers positions that may be filled once employees decide to retire,
transfer to another company, or quit voluntarily. That way,
individuals that are groomed for specific roles and are chosen to take
those positions if a vacancy becomes available. Not having this in
place causes more tie lost than creating it from the start.
Question 13
2 / 2 pts
Describe how the model of training processes serves as a problem
solving tool. Include a brief explanation of each of the five phases.
Your Answer:
The training process consists of the following five phases: Analysis,
design, development, implementation, and evaluation. The analysis
phase (or TNA) identifies performance gaps in the organization and
the need for training. Performance gaps can be anything from low
productivity or high grievance rates. Design phase is where the
creation of training objectives are presented, based off the needs for
training in the analysis phase with the possible limits and supports.
The development phase forma instructional strategy for training that
corresponds with the previous phase and the training objectives.
Implementation phase puts all of the prior phases together to
perform a dry run before actually holding a training class. Lastly, the
evaluation phase is the outcome and process evaluation where the
effects of training has on the trainee and the organization and how
successful the process of achieving the objectives were are realized.
Quiz Score: 14 out of 14
===============================================

BUS 680 Week 5 IMP Case Analysis (Ash)


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BUS 680 Week 5 IMP Case Analysis
IMP Case Analysis. Read the Case Analysis: All it Takes is for Good
Men to do Nothing on pages 421-422 and answer the case questions
on page 422.
===============================================

BUS 680 Week 6 Discussion Training Effectiveness (Graded
50/50)

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Training Effectiveness
Reflect on and explore the reasons why evaluation is critical to
training success. Discuss the reasons evaluation is critical to
effectiveness of training. Explain the connection between
organizational improvement and training effectiveness.


Your initial post should be 250 to 300 words. Use this week’s lecture
as a foundation for your initial post. In addition to the Blanchard and
Thacker (2013) text, use at least one additional scholarly source to
support your discussion.
===============================================

BUS 680 Week 6 Discussion Training Evaluation (Graded
50/50)

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Training Evaluation
What is the relationship among Kirkpatrick’s four levels of evaluation?
Would you argue for examining all four levels, even if your boss
suggested you should look only at the last one (results) and, that if it
improved, you would know that training had an impact? Provide at
least one example (e.g., tool, device, etc.) that would be used to
gather evaluation data at each level.
Your initial post should be 250 to 300 words. Use this week’s lecture
as a foundation for your initial post. In addition to the Blanchard and
Thacker (2013) text, use at least one additional scholarly source to
support your discussion.
===============================================


BUS 680 Week 6 DQ 1 Evaluating Learning (Ash)

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BUS 680 Week 6 DQ 1 Evaluating Learning
Evaluating Learning. Read the articles assigned for this week.
Discuss the elements of evaluation and why they are important. Also,
discuss the return on investment (ROI) for the organizations. Is
training worth the cost? You may include your personal experiences
in your response. Respond to at least two of your classmates’
postings.
===============================================

BUS 680 Week 6 DQ 2 Final Paper Summary (Ash)

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BUS 680 Week 6 DQ 2 Final Paper Summary


Final Paper Summary. Share the abstract of your Training and
Development Paper in your discussion forum. When responding to
your classmates’ postings, ask well thought-out questions and provide
critical feedback that could help them make final improvements to the
final draft of their paper. Respond to at least two of your classmates’
postings.

===============================================

BUS 680 Week 6 Final Paper (Ash)

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BUS 680 Week 6 Final Paper

Focus of the Final Paper
Each person must complete a research paper addressing one of the
following topics or a mutually agreed upon topic between the student
and instructor:
§ Training Needs Analysis
§ Training Strategies for Small and Medium Sized Businesses: One
Size Doesn’t Fit All
§ Management Development Techniques
§ Training Evaluation: New Techniques and Strategies
§ The Learning Organization: Three Companies That Have Made it a
Reality
§ Technical Training: A “How To” Guide to Enhancing Technical
KSA’s


§ Other topic approved by instructor
These papers are to reflect the current "state of the art" in the area and
should reflect both academic and professional (practical) orientations.
The paper should review the available research, discuss the
implications of that research for the topic area, and provide
conclusions. The paper should be organized into the following areas:
1. Introduction: The area of research should be described and the
purpose of the research. That is, describe the topic area in terms of (1)
its relationship to training and (2) what you want to be able to
contribute to the training literature by writing this paper.
2. Review of the literature: Organize the literature into logical
streams of thought related to your topic area. Within each of these
areas summarize what the literature has to say. Be sure to indicate in
your discussion whether the information is based on empirical data or
just the opinion of the author.
3. Implications of the literature: Again, organize the implications of
the literature in a manner that logically builds the case for your
conclusions (which you will present in the next section). For each of
your implications be sure to reference the literature related to that
implication. Be sure to indicate whether the implication is one that
has already been made in the literature or if this is one that is original
to you. You should identify in this section important areas related to
your topic that are missing from the literature.
4. Conclusions: This is where you tie all the pieces together. Make
sure your conclusions are organized in a logical order that states what
you have concluded relative to the purpose of your paper. Be sure that
these conclusions are justified. For example, conclusions based upon
empirical fact have more weight than those based upon opinion.
Opinions shared by many in the literature have more weight than
those of only one author.

===============================================

BUS 680 Week 6 Final Paper The Training Program (Fabrics,
Inc) (Graded 225/250)


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Week 6 Final Paper
The Training Program (Fabrics, Inc.)
Presented at the end of Chapters 4, 5, 8 and 9 of the Blanchard and
Thacker (2013) text, are examples of what would be done in a real
situation regarding a small business that requested training (these
sections can be found in the electronic text by going to the
“Summary” section for each chapter and scrolling down). Review the
Fabrics Inc. examples at the end of these chapters. These sections are
labeled, “The Training Program (Fabrics, Inc.)”. Blanchard and
Thacker (2013) have demonstrated the phases of the Training Process
Model, from the needsanalysis to evaluation. Notice how the phases
build on one another.
Chapter 4 presents the needs analysis, the beginning of a step-by-step
process for developing a training program, for this small fabrications
company. Chapter 5 continues with a description of the Fabrics, Inc.,
training program identifying the training design. Chapter 8 provides
examples of some of the training outputs, starting with the instructor’s
manual and elaborates on the development and implementation steps.
Finally, Chapter 9 examines the evaluation phase of the Fabrics, Inc.
training.
The paper should use APA formatted headings to identify each of the
following required sections:

 Abstract
 Background of Fabrics, Inc.
 Needs Analysis
 Training Design
 Development and Implementation
 Evaluation of Training


 Conclusion
 References

The paper should be 2,000 to 2,500 words in length (excluding the

title, abstract, and reference page) and respond to the following

prompts for each phase of the training process model:

Needs Analysis (Chapter 4)

Critique the organizational analysis conducted for Fabrics, Inc. and

determine if there are other questions that should have been asked.

Review the operational analysis done through the interview. Note that

it was not completed. Generate some of the other questions that

should be asked.

Training Design (Chapter 5)

In the design phase of Fabrics, Inc. Blanchard and Thacker (2013)

only developed objectives for conflict resolution. Choose one of the

other training requirements and develop three to four learning

objectives. Critique the design component and identify areas that were

not addressed satisfactorily.

Development and Implementation (Chapter 8)

Note that there is no discussion of Fabrics, Inc. in the development or

implementation aspects of the training. List and describe additional

training modules that could be developed based on the training

objectives that were developed in the design phase of Fabrics, Inc.

Evaluation of Training (Chapter 9)

Evaluate the two evaluation instruments used in the Fabrics, Inc. case.

Discuss how the evaluation results should be used. Be sure to address

internal and external validity of the measurements.

The paper

 Must be 2,000 to 2,500 words in length (excluding title and
references pages).

 Must be double spaced and formatted according to APA style
as outlined in the Ashford Writing Center. (Links to an external
site.)

 Must include a separate title page with the following:
o Title of The Training Program
o Student’s name


o Course name and number
o Instructor’s name
o Date submitted
 Must include an abstract and the required headings as noted in
the prompt above.
 Must use at least six scholarly sources in addition to the course
text.
 Must document all sources in APA style as outlined in the
Ashford Writing Center.
 Must include a separate references page that is formatted
according to APA style as outlined in the Ashford Writing
Center.


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