The ROI of S&OP Maturity
© 2013 Steelwedge Software, Inc. Confidential. 1
“Sales & Operations Planning has evolved,
and is maturing into the de-facto platform for
strategic business decision making.”
Gartner Managing VP, Mike Uskert
© 2013 Steelwedge Software, Inc. Confidential. 2
S&OP Maturity: Which Level Are You?
© 2013 Steelwedge Software, Inc. Confidential. 3
Can You Afford Not to…? 4
• LEVERAGE: All your data: ERP, CRM, Finance,
BI and SCM
• PREDICT: Scenario what-if analysis for best
response to market events
• MODEL: Supply constraints
• SENSE: Customer demand
• COLLABORATE: Internally and externally
• RECONCILE: Operational volumes and
financial views
• REACT: In real time vs. scheduled planning
• INFORM: Executives with an S&OP dashboard
© 2013 Steelwedge Software, Inc. Confidential.
Take a Look at Where You Are
© 2013 Steelwedge Software, Inc. Confidential. 5
S&OP Level 1: Reacting
• No formal process
• No clear owners of S&OP
• Multiple, disparate
spreadsheets
© 2013 Steelwedge Software, Inc. Confidential. 6
Level 1 Cost Example: Disparate Spreadsheets
Guesswork Spreadsheet Manual
s Complex
Email Forecast
Not Scalable
??? ??? ??? ??? ??? ??? Security Risk
23 tabs, 48 worksheets, 18 folders, 40 update files…
Category Metric
Functional Support Teams 8
Estimated FTEs 3.5
Hours per Month
Est. Annual Support Cost 580
$348,000
© 2013 Steelwedge Software, Inc. Confidential. 7
S&OP Level 2: Anticipating 8
• Some data in synch
• One department owns
standardized process
• Unconnected demand and
supply modules
© 2013 Steelwedge Software, Inc. Confidential.
Level 2 Challenge: Buy-in for Balance 9
• Most S&OP loses impact
and engagement through
• meaningless meetings
• weak preparation
• lack of synchrony
• lack of reliable data
• lack of decision making
© 2013 Steelwedge Software, Inc. Confidential.
S&OP Level 3: Collaborating
• Internal and external collaboration
• Integrated demand-supply view
• “What-if " scenario analysis
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Level 3 Challenge: Technology Synch
“ You can’t achieve Level 3 planning maturity without
supporting technology for company wide process.”
Gartner S&OP Marketscope
• Most large, multi-national organizations therefore require a purpose-
built S&OP technology to replace a disparate collection of:
• Spreadsheets
• Business Intelligence
• Traditional Supply Chain Planning software reporting
© 2013 Steelwedge Software, Inc. Confidential. 11
S&OP Level 4: Orchestrating
• Integrated demand
sensing, response
• Integrated supply-demand
trade-offs with metrics
across finance and
operations
© 2013 Steelwedge Software, Inc. Confidential. 12
Technology Accelerates S&OP Value
Value
L4 SW Powered S&OP
L3 Step Change
Maturity & Performance
Accelerated
Time to Value
L2
L1
Avoid
Process Failure
Q1 Q2 Q3 Time Q4
“Companies can have a hard time getting past basic levels of S&OP without technologies like
Steelwedge to support the process” - Tim Payne, Gartner VP of Supply Chain Analysis
© 2013 Steelwedge Software, Inc. Confidential. 13
Break Through to S&OP Maturity Value
© 2013 Steelwedge Software, Inc. Confidential. 14
S&OP with Steelwedge: Save
$5M-$10M per $1B in Revenue
**Forecast mix improvement 16%-30% 15
© 2013 Steelwedge Software, Inc. Confidential.
Maturity Payoff: ROI Example
Revenue: $500,000,000 Level 4 Revenue +5%: $25,000,000
COGS: $190,000,000 Maturity: COGS - 12%: ($22,800,000)
Inventory: $31,666,667 Potential Inventory -17% ($5,383,833)
Impact
© 2013 Steelwedge Software, Inc. Confidential. 16
Chart Your Journey
• People
• Ensure Executive Sponsorship
• Recruit the Inter-Departmental
Team
• Process
• Review Current Planning
Process
• Determine Long-Term Goals,
Near-Term Objectives, Metrics
• Create the Monthly Planning
Process
• Set S&OP Monthly Meeting
Agenda
• Manage and Measure to the
Metrics
• Technology
• Get Process-Enabling
Technology
© 2013 Steelwedge Software, Inc. Confidential. 17
Start Your Journey: Next Steps
Contact Us Resources
3825 Hopyard Road, Suite 150 Gartner Webinar Recording
Pleasanton, CA 94588
[email protected] Selecting the Right Planning
1 (855) 980-8800 Technology: Time to Revisit Priorities
http://bit.ly/11Yaiyd
www.steelwedge.com/resources
IBP Journey Whitepaper
http://bit.ly/17DnLoc
Process-Enabled Technology
Whitepaper
http://bit.ly/19DgHFs
Enterasys Case Study
http://bit.ly/121ndPS
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© 2013 Steelwedge Software, Inc. Confidential. 19