Induction Final

Contents

1) Welcome to the NHS……………………………………………………..………3
1.1 Introduction to BDCFT…………………………….………….……….4

2) Human Resources Department……………………………………………..….6
3) Who’s Who ………………………………………………………………………..8

3.1 Human Resources and Organisation Development……….…..9
3.2 Human Resources Planning and Performance…………………..12
3.3 Workforce Development………………………………………..........14
4) Useful Contact Information……………………………………..……..………16

5) Useful Information……………………………………………………..…..……17
5.1 Key Systems………………………………………………………..….18

6) Map of the building…………………………………….…….…….….………...19
6.1 Floor Plan Level 4…………………………………………….………..20
6.2 External Sites………………………………………………….…….....21

7) Key Terms………………………………………………………………………….22
8) Saltaire……………………………………………………………………...………23
9) Getting Started………………………………………………………..……….….24
10) Notes…………………………………………………………………………….25

You & Your
Care

You & Your 2
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Welcome

Name: 3
Job title:
Start date:
Work base:
Manager:

You & Your
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Introduction to BDCT

About us

We are a provider of award winning mental health, learning disabilities and community health services across
Bradford, Airedale and Craven.
Our health care services cover all ages, so if you live in Bradford, Airedale or Craven you may come into
contact with one of our experts at some point in your life.
We know that you want your care to be delivered in your own home, or as close to your home as possible and
we are committed to providing high quality community care tailored to your needs.
We also offer hospital based mental health care and some specialist learning disabilities support for people too
unwell to be treated at home.

Our health care staff includes:
 mental health nurses
 school nurses
 psychiatrists
 healthcare support workers
 district nurses
 health visitors
 allied health professionals (for example, psychologists, occupational therapists, speech and language
therapists or foot health specialists)

Our Vision is:
To provide the best possible care for the people of Bradford, Airedale and Craven and to be recognised as one
of the country’s leading providers of integrated community health care services.
Our four key aims are:

 To provide a top quality service
 To achieve excellence in patient experience
 To ensure great relationships between the Trust, its staff and stakeholders
 To deliver excellent value for money

If we want to achieve our vision we know that a focus on patient and staff satisfaction is really important.
That’s why we put ‘You and Your Care’ at the heart of everything we do.

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This is backed by our Trust values, chosen by our staff and the people who use our services. We work hard to
promote:

 Respect
 Openness
 Improvement
 Excellence
 Together

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Human Resources Department

The Human Resources (HR) Directorate delivers a wide range of general services throughout the Trust, as
well as a number of specific services designed to support your work. Your journey as an employee starts with
your initial recruitment, your induction into the trust, your continued well-being at work and your own personal
and professional development.

Learning & Development

We provide and co-ordinate a wide range of The Childcare Support Service is here to help and
activities around learning, development and support support you with all your childcare needs, from
for staff and managers. Some of the main areas pregnancy through to teens, whether you are a new
are: parent, parent to be or are new to Bradford District
Care Trust. There are lots of schemes and free
 Mandatory and required training workshops in place to support you and your family
 Personal development throughout your pregnancy or adoption making sure
 Vocational development you have as much information and as much support
 Management development as you need or want for becoming a new parent.
 Team development and facilitation
 Appraisal  Maternity/Paternity Workshops
 Induction  Pregacize
 Baby Massage
Wellbeing @ Work  Financial Support
 Childcare Vouchers – Salary Sacrifice
Offering BDCT employees support, information and
advice on improving your wellbeing, including: Scheme
 In-house Nurseries
 On-site Fitness Activities including Pilates  Discounted Nurseries & Holiday Play
and Zumba
Schemes
 On-site Massage Sessions  Before & After School
 Weight Loss Challenges  Childminders/Nannies
 Cycle to Work Scheme  Returning to work Coaching
 Metro Scheme  Carers Information
 Corporate Gym Membership  Discounted Benefits for you and your family
 Discounted Fitness Activities  On-site Fitness and Relaxation Sessions
 Stop Smoking Information
 Stress Management HR Policies and Procedures
 Healthy Eating and Maintaining a Healthy
The Trust policies and procedures are a very
Weight important part of our organisation and it is
 NHS Staff Discounts essential that you spend time reading
through the policies that have an impact
upon your role and your colleagues. The
best way to access the policies and
procedures is through connect. New policies
are being developed all the time and your
manager should be aware of what is
available.

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Organisation Development Agile

Organisation Development (OD) is the practice of Agile working is the term used to describe how
better understanding our organisation, our staff and employees can work flexibly from different
the wider world in which we operate - then facilitating locations, whether it is from a Trust building, in
efficient and productive working practices to develop, the community, from home or any combination of
strengthen and innovate. these, and about having the information they
need at their fingertips. This will reduce the need
to travel to and from their work base, thus
maximising the time spent on clinical activities;
particularly face to face clinical contact.

The agile working project team supports our staff
to develop new and innovative ways of working
that enable them to be as efficient as aposssile
whilst maintaining and improving the quality of
care provided. For further information please
email [email protected] or view the agile
sharepoint site on connect.

By linking the organisational change to our shared HR Service Desk
purpose and values we help change to mean
something. It is important to connect the shared The HR service desk maintains a single point of
purpose to the change at every level, so that the access for the whole of the HR directorate. They
necessary “push and pull” that is required for are the first point of contact for any employee and
delivering and adopting change is reinforced. It is also they are thee for every subsequent step of an
important to make sure that all stakeholders have employee’s journey. If the central services team
their say and are allowed to contribute to the project didn’t exist, the business would not be able to run.
from its development stage. They are the gatekeepers and an essential cog in
the HR directorate.

HR Business Partners

The HR business partners are here to help address
workforce needs and make sure the Trust’s
workforce plan is credible and ultimately works. The
team work on a proactive basis addressing issues
before they become problems.

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Who’s Who? Executive Management

Michael Smith Simon Large
Chair Chief Executive

Nicola Lees Liz Romaniak
Deputy Chief Executive & Director of Finance, Contracting
Director of Nursing & Estates

Helen Bourner Andy McElligott
Commercial Director Medical Director

Sandra Knight

Director of HR & Organisational
Development

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Human Resources & Organisation Development

Director of HR & OD
Sandra Knight

Personal Assistant
Julie Hibbitt

Deputy Director of HR &
OD

Fiona Sherburn

Equality and Diversity Training and Development
Lead Advisor

Lisa Wright Sehraj Hassan

HR Project Co-ordinator
Nelam Gill

Chair Staff Partnership Head of Workforce Head of HR
Forum Development Performance and
Fay Davies
Jeanette Homer (See page 13) Planning
Wendy Harrison
You & Your (See page 11)
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9

Sandra Knight Meet the Team – HR & OD Fay Davies

Fiona Sherburn

Lisa Wright Nelam Gill

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Agile Working Project

OD
Consultant/Agile

Jo Butterfield

IT Trainer OD Support OD Facilitation
Simon Trotter Caroline Felce Team

Sarah Brownlow Sarah Brownlow
Jan Smithies
Wali Nazar
Cheryl Kirby

Wali Nazar

Jo Butterfield

Caroline Felce

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HR Planning and Performance

Head of HR
Performance &

Planning

Wendy
Harrison

Workforce HR Business HR Business HR Business HR Business
Performance Partner Partner Partner Partner
& Planning
Inpatients/Medical/ Bradford City and AWC/Finance, HR Advisor &
Manager Corporate/ Dental/Commercial Contracting & Central
Facilities/Nursing Services
Nicola Services/Comms Annette Tindall Team
Wilson Sharon Burkey Bradford
Abdul Khalifa District

Claire
Hannon

Workforce Workforce HR HR HR Advisors Central
Information Informatio Attendanc Attendance Sam Brooks Services
& Planning e Advisor
n& Advisor Team
Analyst Planning Lyndsey Leader
Analyst Cook Sarah Pernaik
Darren Hannam Singh Claire White
Roberts Louise
Kemp
Manisha
Govan

Charlotte
Broughton

Recruitment Workforce Systems Central Services RA L&D L&D
Co-ordinator Establishment Administrator Administrator/ Administrators Administrator Administrator
Service Desk
Kirsty Co-ordinator Gemma Advisor Natalie Stuart Scarfe Nosheen
Barwick Kehoe Horsfall Akhtar
Irene Bhavisha Rathod
Angelosanto Alex Boyce Xavier De-
Solabarrieta
Matthew Warr
Emily Smith

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Meet the Team – HR Performance and Planning

Claire White Pernaik Singh Sam Brooks Abdul Alex Boyce
Khalifa

Annette Tindall Matthew Warr Lyndsey Cook Xavier De-
Solabarrieta

Louise Kemp Stuart
Scarfe
Darren Roberts Manisha Govan

You & Your Nosheen
Care Akhtar

13

Workforce Development

Head of
Workforce
Development

Fay Davies

Training and Leadership and Occupational Childcare and
Development Organisation Health & Staff Benefits Co-
Development Wellbeing
Manager Manger Manager ordinator

Joanne Somers Hazel Joanne Hoban Josie Thoma
Murgatroyd

Vocational E-Learning M&H Trainer Clinical Skills OD Facilitator L & D Facilitator Employee Health Staff Benefits
Training Advisor Co-ordinator Facilitator Lara Parkinson Alison Love & Wellbeing Administrator
Mandy Advisors
Jane Hutchinson Dave Keating Noel Waterhouse Scott Allott
Barraclough Jo Donninson Eleanor Wilde
Karen Rothwell

M&H Advisor Senior Health and
Wellbeing Advisor
Jacqueline
Cole Michael
Coclcayne

Occupational
Therapist

Helen Tomes

Employee Health &
Wellbeing Assistant

Sandra Richardson
Sarah Milne

Key: Central
Shared Service Administrator

Ian Bullock

OH Physician
Sessional

Dr Cosgrove

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Meet the Team – Workforce Development

Joanne Somers Hazel Murgatroyd Fay Davies

Alison Love Josie Thoma Eleanor Wilde

Dave Barraclough

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Useful Contact Information

You can use the blank spaces to fill in any other important contacts that you interact with over the course of
your employment.

Full Name Business Phone Email Address

Childcare Support Service 01274 228321 [email protected]

Communications 01274 228351 [email protected]
01274 228570 [email protected]
Employee Health and
Wellbeing

Facilities Service Desk 01274 363400 [email protected]

HR Service Desk 01274 251111 [email protected]

IT Service Desk 01274 251251 [email protected]

Learning and Development 01274 251111 [email protected]

PALS 01274 251440 [email protected]

Payroll Service Desk 01274 251000 [email protected]

Retinue 0845 5219481 [email protected]

Taskmaster 0113 2425344 [email protected]

Wellbeing @ Work 01274 228321 [email protected]

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Useful Information

Booking rooms for meetings Payroll

The conference and meeting room facilities at New Payroll is based at New Mill and they deal with all
Mill can be booked by any BDCT Staff for use by matters associated with pay, sick pay, P60’s, P45’s,
themselves and their guests. pensions, travel and expenses etc. All queries should
be made direct to:
Bookings can be made between 8.30am and
4.30pm, Monday to Friday, by contacting Steven 01274 366345 or 01274 366302
Jolly:
It is important when things change (bank details,
Telephone: (22)8392 contract etc.) that payroll is notified ASAP to ensure
you are paid correctly.
Please let him know in advance if the booking is no
longer required so it is available for others.

Fire All enquiries for change should be in no later
than 4th day of the month you wish your changes
The Trust Fire Officer can provide information on: to be administrated in time for the next payday.

-Staff fire safety training Pensions

-Fire safety inspections of Trust property The Trust has a dedicated Pensions team. So if you
need advice or information or if you are thinking
-Investigation of fire incidents about retirement then contact the team – they are
there to help.
-Advice to estates and clinical service managers on
fire safety matters Tel: 01274 366347

-Liaison with fire authority and local authority on fire Eating/Drinking Facilities
safety matters
There is a kitchen located at the far end of Level 4
Each building has its own unique fire alarms and with a kettle, microwave and fridges which you are
systems – find out from your manager what this is. entitled to use. However each department has their
own system when it comes to buying milk so be sure
For advice and information contact: to check this with your manager.

01274 228354 On Level 5 there are vending machines and an open
plan seating area in which you can eat your lunch or
For central or local fire training contact: use at any point.

01274 228359 Also on Level 5 there is the ‘Sandwich Man’ who
comes every day around 12.15 with a variety of
Health and Safety sandwiches, pastries, toasties, salads and various
snacks for you to buy.
The Trust Health and Safety Officer and Co-ordinator
are available for advice and guidance throughout the
Trust, including support on risk assessment and local
policy development. They can provide assistance to
managers and staff to comply with current health and
safety legislation.

Prayer room

If you would like to pray we have a multi-faith prayer
room on Level 5 at New Mill.

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Key Systems

ESR Expenses
(Electronic Staff Record)
This system allows you to submit
This allows you to approve your your own expenses claims and
Staff requests for annual leave and also approve your staff’s expense
employment information changes.
Training is available online on the claims.

HR pages of Connect.

Oracle (budget holders) IProcurement

It is through this system that This is an online purchasing facility
invoices are approved. You are and enables you to buy goods and
also able to access your budget services using catalogues to raise

statements via Business orders against suppliers.
Intelligence.

Electronic Incident Reporting

This is the system to use when you
need to report or review an incident.

There is an e-Learning course
available to you once you start in your

workplace.

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Map of New Mill

Bradford District Care Trust

New Mill
Victoria Road
Saltaire
Shipley
West Yorkshire
BD18 3LD

Main Telephone Number: 01274 228300

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Floor Plan of Level 4

Room Room
4.22 4.25

Room 4.21 Room 4.27
Kitchen

Room 4.05

Room 4.03
Room 4.04

HR Business Room 4.07
Partners
Central
Services—HR

Service Desk

Room 4.02 Room 4.08

Room 4.01 ENTRANCE Room 4.09
Room 4.10
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External Sites

Lynfield Mount Hospital Airedale NHS Trust
Heights Lane Airedale General Hospital,
Bradford Skipton Road,
West Yorkshire Steeton
BD9 6DP Keighley,
Main Telephone Number: 01274 West Yorkshire,
494194 BD20 6TD
Fax: 01274 483494
Main Telephone Number: 01535
Fieldhead House 678100

2-8 St. Martin's Avenue Castleberg Hospital
Bradford
West Yorkshire Giggleswick
BD7 1LG Settle
North Yorkshire
Main Telephone Number: 01274 BD24 0BN
723241
Main Telephone Number: 01729 825
Daisy Bank 694

109 Duckworth Lane Craven Centre
Bradford
West Yorkshire Skipton Hospital
BD9 9RL Keighley Road
Skipton
Main Telephone Number: 01274 North Yorkshire
494194 BD23 2RJ

Community Care Services Main Telephone Number: 01756
700688
21 Owlet Road
Windhill Meridian House
Shipley
Bradford Bradford Road
West Yorkshire Keighley
BD18 2LU BD21 4AJ

Main Telephone Number: 01274 Main Telephone Number: 01535
322030 216020

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Key Terms

You can use the blanks to fill in any other acronyms or abbreviations you discover in the course of your
employment.

Acronym Meaning

ACMH Airedale Centre for Mental Health
AGH Airedale General Hospital
AMH Adult Mental Health
AWC Airedale, Wharfedale and Craven
BAMHAG Bradford and Airedale Mental Health Advocacy Group
BDCFT Bradford District Care Foundation Trust
BMA British Medical Association
BMDC Bradford Metropolitan District Council
BME Black and Minority Ethnic
BRI Bradford Royal Infirmary
CAMHS Child and Adolescent Mental Health Service
CMHN
CTO Community Mental Health Nurse
EMT Community Treatment Order
ESR Executive Management Team
LGI Electronic Staff Record
LMH Leeds General Infirmary
MCA Lynfield Mount Hospital
MHA Mental Capacity Act
OLM Mental Health Act
PALS Oracle Learning Management
PCT Patient Advocacy and Liaison Service
PICU Primary Care Trust
SWYMHT Psychiatric Intensive Care Unit
WTE South West Yorkshire Mental Health Trust
Whole Time Equivalent

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Saltaire

Where to Eat

Local Attractions  Massarella's
- Well known for its art works, the popular
 Salts Mill Massarella's Cafe Bar and Gallery offers
- The Mill is home to lots of businesses: a high quality soups, paninis, and
fabulous book shop, artists' supplies, sandwiches, along with fine wines and local
Kath Libbert Jewellery, Allan Austin bottled beers.
Sports, Carlton Antiques, The Home
and Salts Diner.  The Terrace
- The Terrace Cafe Bar and Bistro offering
 The Saltaire Boat Trip the finest French cuisine in West Yorkshire
- The Saltaire Trip Boat is located at the
bottom of Victoria Road, adjacent to  The Boathouse
The Boat House restaurant and Roberts - The Boathouse Inn offers traditional
Park hospitality in cosy contemporary
surroundings, with fine beers, wines and
 Victoria Hal spirits, and good, simple food.
- Victoria Hall hosts events, classes,
weddings, craft and vintage fairs, table  The Half Moon Café
top sales, etc. - Open throughout the year, the refurbished
café sells quality coffee, teas, Brymor ice
 Roberts Park cream and a range of home-made hot and
- The park is 14 acres of lawns, with cold dishes.
lovely walks and flower beds. There
was a music pavilion for the band,  Salts Mill
space for cricket, croquet, archery, - Salts Diner is spacious and licensed, with a
boating, bathing and swimming. comprehensive menu of hot meals and a
daily selection of 'specials'
 The Saltaire Festival
- It features local participation, concerts  Don't Tell Titus
and events, a continental street market - This Bar-Restaurant-Lounge is situated
and street entertainment and music. over two floors with dark wooden floors,
and stylish décor - a comfortable haven in
Saltaire where you can enjoy a drink, some
food and good company

 Saltaire Canteen
- Saltaire Canteen aims to reduce food
waste and poverty through social action
and education based on the principle of
zero food wastage

 Victoria Tea Rooms
- Victoria Tearooms have a wonderful menu
available, featuring homemade dishes and
snacks.

 There is also a variety of sandwich shops on
Victoria Road and Saltaire Road.

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Getting Started

You should arrange a time with your manager or supervisor to fill this out together so they can go through the
local induction and important things you need to know when starting your role.

Orientation to Work Environment New Supervisor
Starter
Introduction to colleagues, team roles and management structure
Entry Systems - Swipe Card
Car Parking arrangements and Permit
First Aid Facilities
Dress Code and Uniform Requirements
Shift Systems Explained
Sickness and Absence reporting
Discussion around Client Group

Contacting Emergency Services and Resuscitation Equipment - (9)999
Notice Boards, Diaries, Communication Systems
Use of area specific equipment

Records Management - Documentation Standards & Storage of Paper
Records
Safeguarding Requirements
Confidentiality/Data Protection
Local Procedures/Risk Management/Health and Safety
Lone Working
Local Fire Procedures
Risk Management Processes
Incident Reporting Procedure
Infection Prevention
No Smoking Policy
Internet and use of IT Communication Systems
Security Arrangements & Personal Safety
Complaints & Compliments
Date:

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Notes

You should use this page to add any important notes or peoples contact information that you discover over the
course of your employment.

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