FO Results/ NEWS
June
Guest Experience Targets 2019
OSAT : 79.75%
Member Recognition : 89.86%
IHG Enrollment : 2,685 ( see monthly targets below)
Jan- Target 178 Actual 202 +24
Feb- Target 208 Actual 190 -18
March- Target 220 Actual 227 +7
April- Target 245 Actual 218 +27
May- Target 257 Actual 125 -132
June- Taget199
July – Target 193
Aug- Target 234
Sep- Target 250
Oct- Target 241
Nov- Target 242
Dec- Target 218
Top Up-sellers June 2019
rd
st
1 Ahmed 2nd Andrea 3 Sarah
Revenue Generated Revenue Generated Revenue Generated
OMR 535.00 OMR 530.00 OMR 335.00
TSA Up-selling June
2019
TSA Up-selling April 2019
TSA Up-selling June
2019
Guest Love / Member Recognition
results June
2019
TOP IHG Rewards Club Enroller
May , June results will be out mid
month
Ahmed Sarah Marie
Enrollment Targets 2019
Winning Metric
Ambassador Target 2019:
IHG Rewards Club Enrollments (towards brilliant basic)
2019: (renewals only)
(towards Winning Ways metrics) Target (Brilliant Basics): 228
(with QE email and on qualifying rate)
Target: 2,685 enrollments
enrollments Target (incentive): 228
YTD: 606 enrollments
MTD: 227 ( March) YTD: 51
Monthly target: 224 MTD: 7
enrollments Monthly target: 19
enrollments
TOP IHG Ambassador Enroller
June 2019
Ahmed Marie
2 Enrollments 2 Enrollments
Limousine Revenue
June 2019
MTD :OMR 778.00
Airport pick up/Drop off : 778.00
Business Trips: -
YTD: OMR 8,642
Accelerate Promotion
( MAKE EVERY STAY COUNT)
the IHG Accelerate 2019
promotion is valid for stays
between May 1 and August The target
31, 2019.
is 30 Accelerate registration
s
Service Week celebration
Source: The Peninsula Qatar
Service Week celebration
Source: The Peninsula Qatar
Tayyib’s Farewell
F&B Promotions
Recreation Promotion
Audits 2019
Mystery Shopper
( Club Floor)
Will have two waves ( 2 visits ) immediately after Ramadan
LRA Quality Audit
Full Hotel
Be ready and continue to filter all the reservation, we need to pass the audits
without fail.
In the know “April 2109”
Oman Aquarium . Mall of Muscat.
Mabella
The project, based on Omani sailor Ahmad bin
Majid’s Voyage of Discovery, will have sharks,
octopus, turtles, and penguins on display.” “There
is a lot of passion that has gone into the project
and it is based on a very local Omani story. This is
a live ecosystem which will be developed over a
period of time,” he said.
In total, there are 80 employees and majority of
them are working behind the scenes, he added.
Water was sourced from the sea and it took 65
tankers to fill up the aquarium. The entire amount
of water will be phased out during the course of a
year.
Ticket prices start from RO8.5 for an adult and
RO6.5 for a child with some separate packages
for families. Located at the third floor of Mall of
Muscat at a total area of 5,500sqm, the Alpine-
style snow park will be the first generation of real
and indoor amusement parks with many family
rides, attractions and facilities.
Opening Hours: Saturday – Wednesday
10:00 am-10:00pm
Thursday – Friday 10:00am -12:00 am
Last time of Entry : Weekday 9:30pm Weekend
11:30pm