Team Member Guide 2016

Perks pages to be redone
Perks pages to be redone

Perks pages to be redone
Perks pages to be redone

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Concierge logo HG Concierge Program
required
The Team Members & Family Vehicle Purchase Program
Concierge logo provides an opportunity for HG Team Members and direct
required
family (spouses, parents, siblings and children) to purchase

their vehicles with confidence that they will be receiving

preferred treatment in terms of price and the buying experience.

Team Members wishing to sponsor the purchase of a

vehicle by a more distant family member (i.e., grandparents,

grandchildren, aunt, uncle, cousin, niece, and nephew)
can do so under the HG Friends Vehicle VIP Purchase
Program.

Terms of Purchase for the New Vehicles Family and Team Member Program
• Dealer Mark Up – Dealer invoice cost net of all incentives and rebates
• Administration fee is absorbed by dealership (no charge to family)
• Based on factory order or in stock units only as availability allows
• A labour fee of $150.00 will be added for dealer trades

Terms of Purchase for the HG Friends Vehicle VIP Program
• V.I.P. pricing – as calculated between HG Concierge and dealer representative (sales manager

or fleet manager)
• Upon the sale and delivery of a friend’s referral a $200.00 referral fee is paid to the Team

member. (This referral fee is not applicable to those in a management position.)

Note: V.I.P. pricing is intended to offer value break beyond market pricing. Key is to offer special
price break and to never embarrass us or our referring Team member.

Exclusions: From time to time certain makes or models will not be applicable based on
availability and allocation from manufacturer. Any such units that do not apply will be advised
upon immediately when such inquiry arises. In some cases product may still be available but
pricing may vary based on limited availability of product.
Some car companies may actually sell for less than the above preferred pricing if the market
pricing is below our minimum price threshold.

* Program may be subject to change 52

Exercises

Fill in the blanks
1) After working for one complete year, I am eligible for _____ weeks of vacation time.
2) The cost of my insurance premium is split ___/___ with my dealership
3) What is the yearly cost of the Goodlife membership?________________
4) What is the monthly cost of the LA Fitness membersip?__________________
5) The Humberview Group Perkopolis member id is?__________

Final Thoughts

You will spend approximately 1,842 hours working every year – and this number
doesn’t include the commute!

This is a significant amount of time that is spent either in the wash bay, service drive
thru, parts counter, showroom, or at your desk. We understand that you are giving
us a significant amount of your valuable time and we want to do our best to make
sure that the hours that you spend at work are meaningful.

Joining HG is more than signing an offer letter for a new job; you are joining our
automotive family that consists of 1,400 ‘relatives’ across southwestern Ontario.
We value taking care of our team members by embracing growth, individuality and
maximizing on your strengths so that you can hit the ground running in your new
role.

We are an organization that not only works together, but growths together. Getting
to know each other outside the office and recognizing important milestones in
each other’s lives are several ways in which we accomplish this goal. We also love
supporting the people, charities and organizations that have been there for all of
us over the years. As our group grows, we find that we are able to do more for the
communities we collectively call home because we enjoy giving back and supporting
our local communities.

At HG, we strive to “build from within” so that you can start your career in one
position and then progress throughout the organization into many other roles. While
you have joined HG to serve customers better, each and every day, my goal, along
with the rest of my department, is to serve you and other team members better,
each and every day. If you ever have a question or concern, please know that the
People & Culture Department’s door is always open. I can be reached at
[email protected].

Buckle up, the journey is just beginning!

Sincerely,
Jenn Fitzsimmons
Director of People and Culture

HQ Picture Required 53

Contact Sheet

Health & Safety ext.

Mary Jo Cullen - Health & Safety Coordinator
Phone #: 905-606-5025
[email protected]

JHSC Member:

JHSC Member: ext.

People & Culture

Jennifer Fitzsimmons - Director of People & Culture
Ina Lecic - HR Recruiter
Mary Esplen - Team Member Development Specialist
Nicholas Ivezic- Implementation Specialist

Email: [email protected]

Technical Support

Sean Lessey, Pratish Mistry, Ryan Ramrattan,
Anthony Russillo, Scott Campbell

Phone #: 416-207-3029 OR ext. 3029
Email: [email protected]

Concierge Program

Katey Whitmee - HG Concierge Program Ambassador
Phone #: 416-288-5523
Email: [email protected]

Employee Assistance Program

Through our employee assistance program, we offer an
assistance service available to all team members 24/7. Go to
shepellfgi.com or call 1-800-387-4765 24 hours a day, 7 days a
week.

Great West Life

Health & Dental claims (including out-of-country cover-
age): 1-800-957-9777.

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Team Member Acknowledgement Checklist

Print your First & Last name: ________________________________________________________
Date: __________________

This form is to be ripped out and handed to your Dealership Controller. All exercises and
readings must be completed within the first week of hire. Initial the topics listed below as they
are covered through your readings.

Learning about the Humberview Group

hThe Humberview Group History and Business
hCore Values, Our Way, & Baselines
hEmail, Internet & Electronic Devices Policy
hPrivacy Policy
h Health & Safety
h Harassment/Discrimination
h Drugs & Alcohol
h No Smoking Policy
h Canvassing
h Email & Systems usage
h Usage of Facilities
h Asset Protection
h Attendance & Punctuality
h Lot & Dealer Plate info
h Dress Code
h Your Benefits
h Perks
h Performance Management
h Reviews
h Team Member Programs & Resources
h Contacts & Resources

Please give this page and give it to your Dealership Controller once you have completed
all the modules & exercises. Do not forget to print out your safety training completion
certificates along with this sheet. (1/2)

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I understand and agree that The Humberview Group does not permit team members to work off
the clock without permission. I understand that it is a violation of company policy to:
• Perform work in the dealership or at home without permission
• Allow other team members (hourly) to work off the clock
• Alter any time records
• Clock another team member in or out
Leaders do not have the right to ask me to work off the clock. I understand that I cannot be
directed to work off the clock. I will report any request of me or others to work off the clock to a
member of management. I further understand that reporting a request to work off the click will
not result in disciplinary action to me.
By signing this form, I acknowledge that I have read through and understand the material in this
document.

Signatures Required:
Team member Signature/Date:__________________________________________

Controllor Signature/Date: ______________________________________________

Please give these pages to your Dealership Controller once you have completed all the
modules & exercises. Do not forget to print out your safety training completion certificates
along with this sheet. (2/2)

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Notes...

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Doodles...

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