“We will be restoring the lower right side on the next visit. Your old restorations have outlived their usefulness.
"I know we’ve been preparing you for this for a while now, and it’s time. Nothing lasts forever, but you did get a very long life out of your old dentistry. With the proper care, you should get the same life expectancy from your new dentistry.
"Now, if we could have a moment of your time, we’d like to help you with the fee for your treatment and the payment options we have available. Let’s see what’s most convenient for you.” Then you escort the patient into the private consultation room where the financial coordinator is waiting to complete the process.
"Something else of great importance is the daily retention rate for both the doctor and hygienist. Did the patient schedule his or her next visit? I consider any patient not scheduled for an appointment inactive, so tracking these numbers is critical to the health of the business.
"Your goal should be to have all patients walk out with at least their two next appointments scheduled, either doctor and hygiene or two hygiene visits."
51
The words you are searching are inside this book. To get more targeted content, please make full-text search by clicking here.
Discover the best professional documents and content resources in AnyFlip Document Base.
Search