CUCKOO Brand Book

TAILORED FOR YOU. 4 CORE LAYERS WITH GRADE-A QUALITY FOR ABSOLUTE COMFORT!

From a day’s end to a fresh morning start, our bed is a place where we could relax and recharge. The CUCKOO
A-Series Mattress has been purposefully designed with 4 core layers, each with Grade-A materials and advanced
technologies, to ensure a high-quality sleep and give your body the rest it deserves.

COVER LAYER

Dustic Freeze Technology

TOPPER LAYER

Aniline-Free
100% Natural Latex
Hypoallergenic
properties

BASE LAYER INSULATION LAYER

Pressure-point relief Increased hygiene and
Zero-motion transfer firmness

WITH THE CUCKOO A-SERIES MATTRESS, SAY GOODBYE TO

Sweaty & Back Pain Interupted Sleepless
Itchy Backs Dreams Nights

1O AMAZING FEATURES

For a healthier and deeper sleep

NATURAL

Dustic Freeze 100% Hypoallergenic Unique 7-zone Increased hygiene
Technology natural latex properties skeletal support and firmness

Aniline-Free Relieves Zero-motion Improved support Core 5-zone
pressure points transfer for back pain pocket springs

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LAYERS OF COMFORT WITH INNOVATIVE TECHNOLOGIES

Our focus is to ensure that you get the absolute best! Each CUCKOO A-Series Mattress layer features innovative
technologies that are carefully and purposefully crafted for amazing comfort and support.

The 1st Layer

COVER LAYER

Inviting You To A Better Sleep With The Dustic Freeze Technology

Is this you? Your back is sweaty and itchy, and you are struggling to fall asleep due to the discomfort
caused by your mattress?
Well, worry no more because our cover layer is built with our Dustic Freeze Technology.
Crafted for increased comfort and a deeper sleeping experience, the Dustic Freeze Technology keeps the
mattress cool, and prevents the accumulation of dust and static.

What is this Dustic Freeze Technology?

DUSTIC FREEZE TECHNOLGY

(Dust Tic Freeze)

DUST = ANTI-DUST MITE TIC = ANTI-STATIC FREEZE = COOLING

Keeps dust mites away, Reduces body static Keeps your mattress
and protects you against and discomfort cool and helps you sleep
itchiness, allergic reaction when sleeping easier on a comfortable

and asthma attacks mattress

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The 2nd Layer

TOPPER LAYER

The Support You Need With Absolute Comfort

As you lie on the CUCKOO A-Series Mattress, the Aniline-free topper layer made with 100% natural latex

SHOULDERS KNEES ANKLES

Unique 7-zone skeletal
support minimises
pressure points
during sleep

HEAD LUMBAR PELVIS LOWER LEGS

Does Your Mattress Contain Aniline? Why Is This Important?

Aniline is a dangerous toxin frequently used in the manufacturing of latex products. Absorption of aniline
into the human body can result in loss of consciousness, cardiac arrest and death.

The CUCKOO A-Series Mattress uses food-grade
gelling agent in place of aniline so you can have
a good night’s sleep without worrying about the
potential risk to your health.

Naturally Good, Naturally Strong

Made with only the best materials, the CUCKOO A-Series Mattress is made of 100% Natural Latex and has
an excellent tensile strength.

NATURAL Hypoallergenic properties Tested for tensile strength,
reduce possible allergic stretchability and durability with
reactions 60,000 compression cycles

60,000 cycle = 10 years of usage with an
average of 8 hours per day

Firm? Soft? Your Pick With Our Flexible Replaceable Topper

Pick between the A-Series Firm and A-Series Soft, your choice to guaranteed comfort.

A-SERIES FIRM A-SERIES SOFT

As you lie on the CUCKOO Imagine sleeping on a bed of
A-Series Mattress, the firm clouds. The soft topper is a
topper is a reliable support layer that gently cushions your
for your back and body, giving body as you lie on the CUCKOO
you the maximum support. A-Series Mattress.

Reduces muscle strain and Cushions your shoulders and hip
improves body circulation Helps to align your spine
Suitable for side sleepers
Suitable for those who sleeps
on their bellies or back sleepers

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The 3rd Layer

INSULATION LAYER

Tailored For Hygiene And Increased Durability

What makes white felt better?

Coconut fibre is often used as an insulator due to its affordability. However, it is extremely fragile and easily
absorbs moisture, attracting bed bugs and dust mites. The CUCKOO A-Series Mattress uses white felt as

The 4th Layer

BASE LAYER

A Reliable Foundation

The secret to a good mattress lies in the foundation of its structure. The CUCKOO A-Series Mattress includes a
5-Zone Pocket Spring structure and is protected by the Matguard Casing to form the core of our strong mattress.

5- Zone Pocket Springs

The CUCKOO A-Series Mattress is made of 5 different groups or sets
of pocket springs to provide a second layer of support on 5 ergonomic
zones. The individually pocketed springs also ensures zero motion
transfer.

Matguard Casing

The case to guard your mattress from damage and a key component to
keeping your mattress in shape.

SHOULDERS ANKLES
KNEES
HEAD LUMBAR
45
1 23

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A SLEEP WITHOUT WORRIES

Leave your worries behind as you sleep with the CUCKOO A-Series Mattress, especially when the mattress provides:

Grade-A Sleep Grade-A Service Grade-A Protection
With Certified Quality With Periodic Cleaning For Peace-Of-Mind

The CUCKOO A-Series Mattress The CUCKOO A-Series Mattress When you get the CUCKOO
has been tailored using only the also comes with a periodic A-Series Mattress, you’ll also
best materials, so you get only cleaning service to ensure get protection from us so you
the best. better mattress hygiene for a can sleep without worries!
healthier sleep! Here’s how we’ll protect you:

This mattress cleaning service 10
features WonderKlean’s very
own triple-supreme deep YEARS
cleaning.
warranty
Hydro Powerful All-In-
Cleaning Vaccum Hunting

*More information can be found on page 66.

A-SERIES MATTRESS SPECIFICATIONS

Dimensions (L X W X H) mm

Size King Queen
1520 x 1900 x 85
Topper Only 1830 x 1900 x 85 1520 x 1900 x 370
Mattress With Topper 1830 x 1900 x 370 1520 x 1905 x 1090
Mattress With Bedframe 1830 x 1905 x 1090

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Healthy Appliances
Page 6 – 44

Healthy Living
Page 45 – 50

Healthy Home Care
Page 51 – 62

KLEAN KLEAN
Space Wash

KLEAN KLEAN
Cook Rest

KLEAN
Air

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Healthy Home Care

For us, cleaning goes beyond removing dirt. It is
about keeping every living space safe - free from
dirt, bacteria, and viruses.
The Healthy Home Care pillar, through WonderKlean,
features a variety of professional home care services.
These home care services protect your home from
hidden threats and ultimately, safeguard the health of
your loved ones. Powered by the CUCKOO+ Service
Team, a team with more than 2,000 professionally
trained service specialists stationed nationwide, we
are always ready to clean and give your living space
the extra care it needs wherever you are.

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Professional Home Care Service Specialist

OUR The WonderKlean brand was launched in May 2020 during one of the peaks of
STORY the COVID-19 pandemic, focusing on curating cleaner and healthier living spaces
through a variety of home care services that is based on 3 main principles -
professional, effective, and safe.

The brand name is made up of 3 words – ‘Wonder’, ‘Knowledge’ and ‘Clean’,
which means using knowledge or industry know-how to provide a wide range of
professional home care services.

With a passion to elevate one’s quality of living, WonderKlean offers a variety
of home care services and attractive plans to provide home care solutions to all.

OUR PROFESSIONAL HOME CARE SERVICES

Indoor Kitchen Washing Mattress Air
Disinfection Appliances Machine Cleaning Conditioner
Cleaning Service
Service Cleaning Service Cleaning
Service Service

DYNAMIC SUBSCRIPTION PLANS Malaysia’s 1st Affordable Periodic One of the Most Flexible and Affordable
Disinfection Subscription Plan Home Care Service Subscription Plan
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AN UNPARALLELED SERVICE BY OUR CUCKOO+ SERVICE TEAM

For us, each service is more than what it is. It is about making sure your home gets the professional attention
it needs. Driven by this focus to deliver home care services that are professionally done, effective and safe, we
have formed the CUCKOO+ Service Team, a team that consists of more than 2,000 service specialists present
nationwide who have been carefully handpicked to deliver excellence.
Having undergone professional training and equipped with the best tools, these service specialists will abide by
strict Standard Operating Procedures (SOPs) to provide professional and Beyond Standards home care services.

Powered by the CUCKOO+ Service Team

Fully equipped to ensure maximum effectiveness
Comprehensive procedure with strict S.O.P to conduct each service thoroughly
Backed by 2,000+ professionally trained service specialists
Present nationwide to deliver professional home care services wherever you are

FULLY PROFESSIONALLY COMPREHENSIVE 2,000+ SERVICE PRESENT
EQUIPPED TRAINED PROCEDURE SPECIALISTS NATIONWIDE

YOU DESERVE QUALITY AND PROFESSIONALLY DONE
HOME CARE SERVICES!

The CUCKOO+ Service Team that abides by stringent SOPs has
been proven to deliver home care services with high satisfaction!

Natural Doctor Home Care Doctor Natural Doctress 96%

97% Customers are happy
with CUCKOO’s products & services
Satisfication Rate among customers
on CUCKOO’s services Based on the CXP Best Customer
Experience Award 2020 audit report
Based on the IPSOS study done in 2019

*Note: Under the CUCKOO+ Service Team, Natural Doctors conduct installation and Intensive Care Services (ICS) for CUCKOO products, Natural Doctresses conduct Natural Care Services
(NCS) for CUCKOO products while Home Care Doctors conduct all professional home care services under WonderKlean. For more info about our Natural Doctor & Natural Doctress, visit
the Natural Care Service section on page 44.

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KLEAN SPACE

With WonderKlean’s Indoor Disinfection Service

No Alcohol and Odourless Without Harmless to Humans
Non-Flammable Irritants or Residue and Animals

Get complete protection from invisible threats hidden from our naked eyes! With our odourless
disinfectant that eliminates 99.9% of bacteria and viruses, you can put your worries behind and
safeguard the well-being of your loved ones.

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WHY IS REGULAR INDOOR DISINFECTION VITAL?

Viruses and bacteria exist in thin air and are hidden from plain sight. Invisible to us, they are present within every
enclosed space especially ones that are crowded with people. We are vulnerable to these viruses and bacteria. That
is why regular indoor disinfection is undeniably important to:

Prevent viruses and Create safe living spaces to Reduce the risk of
bacteria from spreading protect those with weaker infections, especially
immunity including the elderly, contagious diseases
children and those who are sick associated with pets

WHY US?

WonderKlean Indoor Disinfection Service is PROFESSIONALLY DONE, EFFECTIVE & SAFE

OUR WATER-SOLUBLE: EFFECTIVE: SAFE:
DISINFECTANT non-toxic to
TABLET on-the-spot dissolution on-50-80 times humans and
for quality-assured stronger than animals
Effective: our disinfectant disinfection results. regular bleach
is lab-tested to kill 99.9% of disinfectant
viruses, bacteria, and fungi

QUALITY SERVICE: MILD ODOUR: NON-FLAMMABLE:
alcohol-free
compliant with MOH doesn’t cause
guidelines irritation
(pH5-6)

OUR Uses a configured high-speed motor to generate a
DISINFECTANT micrometre mist.
SPRAYER
The unique soft hose design adjusts to any angle to
easily reach corners and gaps.

The airflow compresses the solution into micron-sized
droplets which are then distributed via volatilisation.

INDOOR DISINFECTION PACKAGES

Package Options WonderKlean Size of Disinfection
Disinfectant Tablet(s) Disinfection Area Service Duration

Standard Package 1 piece 1,500 sq.ft. Within
Superior Package 60 minutes
2+1 pieces 4,500 sq.ft. More than
(buy 2 free 1) 60 minutes

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KLEAN WASH

With WonderKlean’s Washing Machine Cleaning Service

1 Brush 3 Washes 130°C Steam
Sterilisation

Have you ever cleaned your washing machine? Wait… Washing machine needs cleaning? As you rely
on your trusty washing machine to clean your clothes, the dirt residue stuck in the machine might
just dirty the very clothes you are trying to clean! Get your service booked and get clean clothes
with a kleaned machine.

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WHY IS CLEANING YOUR WASHING MACHINE IMPORTANT?

Without Regular and Thorough Cleaning, INNER DRUM PULSATOR DRUM
Your Washing Machine Turns into a Microbial Den

Dirty residue accumulates in your washing machine
after multiple uses without cleaning.

Once stubborn stains are formed, secondary
pollution occurs as pollutants persist within the
wash cycles, which promotes microbial growth.

YOU SHOULD CLEAN YOUR WASHING MACHINE IF:

It hasn’t been It is often left It has It has a peculiar It fails to It leaves behind debris
cleaned for more closed and wet noticeable stains or musty odour thoroughly or black particles
clean your laundry after every wash
than 12 months

Research shows that a washing machine can be as dirty as
a microbial den with bacteria, Escherichia coli, and Candida
albicans. They are among the health-treatening microbes
that cause several diseases.

BACTERIA ESCHERICHIA COLI CANDIDA ALBICANS Respiratory Skin Gynaecological
Infections Diseases Diseases

Source: Chris Callewaert, Sam Van Nevel, Federiek-Maarten Kerchkhof. Michael S.Granitsiotis, Nico Boon (2015). Bacterial Exchange in Household Washing Machines. Frontiers in
Microbiology. 2015; v.6: 1381. Published online 2015 Dec 8. PMC4672060. doi: 10.3389/fmicb.2105.01381, http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4672060/

WHY US?

WonderKlean Washing Machine Cleaning Service is THOROUGH, METICULOUS & PROFESSIONALLY DONE

A CLEAN 1 BRUSH 3 WASHES 130°C STEAM STERILISATION
WASHING MACHINE
SECURES YOUR
FAMILY’S HEALTH!

WonderKlean’s complex cleaning procedure thoroughly removes the toughest stains from all
angles. After hand brushing, hand washing, snow washing, and high-pressure washing, we
steam-sterilise your washing machine at 130˚C to kill all microbes.

HAND BRUSHING HAND WASHING SNOW WASHING HIGH-PRESSURE WASHING 130ºC STEAM STERILISATION

Without proper cleaning, your washing machine could be full of harmful microbes.

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KLEAN COOK

With WonderKlean’s Kitchen Appliances Cleaning Service

Grease Removal Stain Removal Detailed Cleaning 130¡C Steam
Sterilisation

Cooking in your kitchen can be fun, but not when you are surrounded by grease, dirt, and stains!
Keep your kitchen appliances clean and cook in a klean environment to ensure good food hygiene
and safeguard your family’s health.

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WHEN DO WE NEED HAVE OUR KITCHEN APPLIANCES
PROFESSIONALLY CLEANED?

Cooking for your loved ones may be a delight but cleaning up afterwards can be a nuisance. If you do not clean your
hob and hood, stove, oven, and microwave oven often enough, they may :

underperform have a consume contaminate catch fire
shortened lifespan extra energy your food easily

LEAVE THE HASSLE TO US

WonderKlean is here to help you clean your hob and hood, stove, oven, and microwave oven. Experience sheer
cooking delight with clean and spotless kitchen appliances.

Here’s what we clean:

TYPES OF KITCHEN APPLIANCES (4 ITEMS PER SERVICE)

Hood Induction Hob Stove Oven Microwave

WHY US?

WonderKlean Kitchen Appliances Cleaning Service is CAREFULLY DONE, DETAILED & SAFE

YOUR WHEN DO YOU NEED TO CLEAN YOUR KITCHEN APPLIANCES?
HASSLE-FREE
SOLUTION If it has not been If you often If it is visibly If it exudes an
TO KEEP YOUR cleaned in 2 months fry food dirty or stained unpleasant odour
KITCHEN CLEAN!

4 THOROUGH STEPS TO KEEP YOUR KITCHEN CLEAN

GREASE STAIN DETAILED 130˚C STEAM
REMOVAL REMOVAL CLEANING STERILISATION

Full Tray Brushing + Wiping down Cleaning from all angles Sterilisation of kitchen
Thorough Rack Washing with cleaning agent to and in every corner, appliances to achieve
remove stubborn stains removing all dirts maximum cleanliness,

free from bacteria
and fungi

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KLEAN SLEEP

With WonderKlean’s Mattress Cleaning Service

Powerful Hydro All-in
Vacuum Cleaning Hunting

A klean sleep is a peaceful sleep uninterrupted by itch and discomfort caused by dust mites, bed
bugs, fungi, and other microbes. Secure your sleep with a thorough cleaning to keep unwanted
guests away.

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FEELING UNCOMFORTABLE AND STRUGGLING TO FALL ASLEEP?

A DIRTY MATTRESS MIGHT JUST BE THE CAUSE FOR THE AVOIDABLE DISCOMFORT WITH THESE INFESTING
YOUR MATTRESS:

Dust Mites Bed Bugs Fungi Allergens Contaminants Stains

CLEANING YOUR MATTRESS NEEDS TO BE A PRIORITY!

Clean Your Mattress Every 6 Months

For Health Reasons For A Longer Mattress Lifespan For A Smarter Spending And Budgeting
A regular cleaning (twice a year) is A quality mattress is expensive,
Cleaning your mattress is essential
necessary to keep your mattress if you want it to last for years. and regularly changing it can be costly.
clean and free from dust mites, bed Why not spend your money wisely?
bugs, fungi or any other microbes. If you don’t clean the mattress the
professional way, these problems will arise: With a minimal fee,
If you don’t clean your mattress now, you can get a professional cleaning service
you might face critical health issues: Unpleasant odour
Significant stains to prolong the lifespan of your mattress.
Sinus Dysfunctional structure
Eczema Foam erosion
Conjunctivitis Bed settlement / Indents
Allergic asthma Mold formation
Respiratory inflammation
Severe coughing

WHY US?

WonderKlean Mattress Cleaning Service is DETAILED, EFFECTIVE & METHODICAL

DON’T PUT TRIPLE SUPREME DEEP CLEANING HYDRO CLEANING ALL-IN HUNTING
YOUR HEALTH • H20 Storm Cleaning • Matrix Grid Method
AT RISK! POWERFUL VACUUM
• 2x Stronger Suction with water vacuum scans through every
inch
Power compared with • Effectively removes • Hunts down dust
conventional cleaners dirty stains and fungal mites and bed bugs
• Effectively removes patches
dead skin, dust, and MATTRESS DRY CLEANING
small particles Dry clean the
mattress sides
6 THOROUGH STEPS TO SECURE YOUR SLEEP QUALITY

BEDFRAME CLEANING PILLOW DRY CLEANING
Wipe down / dry clean Dry clean all pillow(s)
the bedframe

HYDRO CLEANING THOROUGH VACUUMING REPELLENT SPRAYING
H2O Storm Cleaning Anti-gravity Cyclone Spray a layer of
the top part of the Trap, line by line non-toxic bed bug
mattress, row by row repellent

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KLEAN AIR

With WonderKlean’s Air Conditioner Cleaning Service

Powerful 360¡ Storm 130¡C Steam
Cleaning Agent Wash Sterilisation

When you are enjoying the cool air from your air conditioner, have you ever wonder if the air you
breathe is klean? If you have not cleaned your air conditioner for over 3 months, your air conditioner
might be blowing tiny virus-laden droplets through the air. Stop breathing in diseases and choose
WonderKlean’s professional air conditioner cleaning service.

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WHY SHOULD YOU CLEAN YOUR AIR CONDITIONER?

Better, cleaner and cooler air Energy conservation

The air circulating indoors would not only be cooler, Clean your air conditioner to reduce energy
it will also be cleaner consumption in your home

Extended lifespan of air conditioner Reduced breakdown

Get more value out of your air conditioner when Dirt and dust accumulation may cause a myriad of
it functions properly problems

DIRTY Respiratory
AIR CONDITIONER inflammation
MEANS BAD
HEALTH

Skin Problems Asthma Severe coughing

Here’s what we clean:

TYPES OF AIR CONDITIONERS

Wall-Mounted Ceiling Cassette

WHY US?

WonderKlean Air Conditioner Cleaning Service will keep your air COOL & CLEAN

IMPROVE THE 2+1 ULTIMATE DEEP CLEANING 360° STORM WASH 130°C STEAM
QUALITY OF AIR • High-pressure water STERILISATION
YOU BREATHE! POWERFUL • Uses steam at
CLEANING AGENT spray to remove all 130°C to kill all
• Thoroughly removes traces of mould, microorganisms
any built up dust mildew and dust • Intense and quick
or dirt
• The powerful high [4]
• Gentle formula that pressure water spray Pressure gun to
won’t irritate your makes deep cleaning wash the casing
skin jobs easy
[8]
8-POINT CLEANING CHECKLIST FOR CLEANER Disinfect remote
AIR CONDITIONER & COOLER AIR control and AC
power switch
[1] [2] [3]
Apply cleaning Pressure gun Pressure gun to
agent on to wash around wash the filter
cooling coil cooling coil

[5] [6] [7]
Pressure gun Steam sterilise Steam sterilise
to wash the fan the cooling coil the cooling
blower or blower casing

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