EPC Business Profile

SCHOOL OF LANGUAGES, CIVILISATION & PHILOSOPHY (SLCP)
SBLE 3173 ENGLISH FOR PROFESSIONAL COMMUNICATION
SECOND SEMESTER 2021/2022 (A212)


GROUP M (1)


BUSINESS PROFILE
CHEAPSKATE LAUNDRY


PREPARED FOR: MADAM NURAZWANI BINTI ZAKARIA


PREPARED BY:
AINA ZULAIKHA BINTI AZMAN (270703)
ABDUL HAZIQ BIN ABD KONGID (271742)
NUR AMEESHA BINTI ANUAR (279077)
NOR AZAH BINTI ABDUL AZIZ (279858)

MOHAMMAD SYAZWAN MUSTAQIM BIN ZAHARUDIN (280422)





MAY 2022

TABLE OF 3
CONTENTS 3
5
Name of Company 9
Types of Business 12
Motto. Slogan, Vision & Mission 18
Capital Funding & Spending 21
Organizational Chart

Business Location
Promotion tools

ABOUT CHEAPSKATE
LAUNDRY

Our company is named Cheapskate Laundry. Besides that, the name is also to gain
The name is selected with approval by all the public attention. The word is easier for our
members of the group. potential customer to identify our
company’s business activity as a laundry
We choose Cheapskate Laundry as our that can offer lower price but give highest
company’s name is to shows that our laundry quality that they can get.
nature of business which also corresponds to
the laundry is especially for the person or
individual that are not willingly to spend
more on their laundry. Our laundry has the
most affordable price to offer to the customer
while they still can get the best quality of
laundry even the price is much lower.

TYPES OF BUSINESS

Cheapskate Laundry is a service-oriented business that specialised in laundry. The purpose of
the business is to provide the best quality of laundry while get the most affordable price that
can offer. Our laundry also offers self-service laundry including dry cleaning, washing, ironing,
and folding clothes, pick up clothes as well as quick laundry. Our laundry has highly trained
staff are always on hand to assist the customer with all their laundry needs. Try our service
today and remember, all orders come with free collection & delivery direct to your door. We
promise to fulfil the requirements of washing clothes in a clean and environmental friendly
way. We would consider the customer’s clothes as ours, and remove stains and provide the
clothes, which can be instantly being worn to make you look the best. The most important is
to give the tension free weekends, where customers relax, and we get your clothes done for in
stipulated time.

Cheapskate Laundry is focused on helping you stay clean by providing a professional laundry
service. Folding? Freshness? Convenience? We get the job done so that the customers don’t
have to stress out over dirty clothes. To help them make their life more efficient so that they
can spend precious time on the important things in life. We believe in quality and their
satisfaction is our priority.

CHEAPSKATE 03
LAUNDRY

REASON FOR CHOOSING MARKET SEGMENTATION

The main reason we choose this business Families from low and middle income
because it is highly on demand nowadays. As groups are our target market
we can see the community is more likely go segmentation. We choose these groups
to laundry to get their clothes clean as they segmentation because our services
are getting busy with their work and this suits demand is high for the low and middle
our community’s lifestyle. level of income families as our price is
affordable and they can get high level
Besides that, even though that we face high quality of laundry from us.
level of competition, we still dare to be on the
business as our laundry give different level of
highly quality service of laundry with cheaper
price.

SPECIALITY

PREMIUM CLEANING FREE PICK UP & DELIVERY
We provide high quality dry cleaning, laundry Commercial laundry service in Sendayan that

service and ironing service from premium offers same-day FREE pickup & delivery of
facilities. your laundry at competitive prices in our


upcoming future plan.

AFFORDABLE ECO-FRIENDLY CLEANING
We know living cost keeps on increasing. That Drop & Wash is the NEW Environmentally

is why we keep our cost low and affordable. Friendly Alternative to Traditional Dry
Cleaning.

CHEAPSKATE 04
LAUNDRY

MISSION
AND VISION

Write a short description explaining what this
page is about.

Mission Vision

Choose from over a thousand Choose from over a thousand
professionally-made templates to fit any professionally-made templates to fit any
objective or topic. Make it your own by objective or topic. Make it your own by
customizing it with text and photos. customizing it with text and photos.

CHEAPSKATE 04
LAUNDRY

Motto Slogan

"FAST, CLEAN, FRESH" FRESH CLOTHES,
FRESH LIFE
Our company’s motto “Fast, Clean,
Fresh” display our determination, Our company’s slogan “Fresh Clothes,
services and goals that we would like to Fresh Life” indicates that everyone should
provide for our beloved customers
during the establishment of our always make sure their life are well
company. We as a laundry company organize even in their busy days. We want
dedicate to provide a good and
comfortable environment to gain our to make our customers feel good
customers’ satisfaction while using our whenever they are doing their laundry by
having a mindset where a fresh clothes
services. will bring you a fresh life and clear mind.


As we know that doing laundry and
Mission cleaning are also known as self therapy

We envision being the most efficient whenever we feel overwhelmed.
laundry service company in Malaysia that

incorporates self-service and home-
delivery laundry service which will provide Vision
pickup & delivery services in most areas of
Negeri Sembilan and Kuala Lumpur. We are committed to provide the best
while using the most advanced services by maintaining a good and clean
technology to provide the best service environment to the customers with the
experience to our customers. best laundry management in the most
hygienic, convenient yet affordable
management.

CHEAPSKATE 04
LAUNDRY

LOGO

Cheapskate bringing the definition of a person
unwilling to give or spend money or stingy

person, to make it more relateble we choose
the basic black colour and a taste of blue for
our logo to make it look more budgeted and

simple to recognize. However the word
“Cheapskate” also commonly use with the

meaning of affordable and cheap for
Malaysian. We insert the words cheapskate to
our logos to make it meaningful yet familiar to

hear and memorize, it also symbolize our
company where we promise to provide the
most affordable and worthy laundry’s services.




ICONS

The washing machine icon symbolize our business while
motorbike’s icon bringing the meaning of there’s no worries about
the distance with the laundry since our laundry located at the most

accessible location near the house area and also a part of our
vision which is to provide the best the home-deliver services.




FRESH CLOTHES, FRESH LIFE

Our slogan and motivational quotes to

always remind our customer that having a
laundry is not stressful but meaningful.

LETTERHEAD

RESEARCH PROPOSAL

FINANCIAL STATEMENT

SOURCE OF CAPITAL

Cheapskate Laundry are about to use RM 500 000 amount of first capital to run
our business. Thus, the capital funding we get fully loan from bank as the starting

up for the laundry business.



PAYMENT INTEREST TOTAL ENDING
(1.5 %) PAYMENT BALANCE
RM 500 000
RM 367 500 7500 132 500 367 500
RM 236 987 5512 130 512 237 987
RM 108 433 3554 128 554 108 433

1626 126 626 0

LOAN REPAYMENT

We decided to get help from Tekun Nasional (TEKUN) under Skim Pembiayaan Informal and
Mikro (SPiM) with the total amount of RM500,000 on the 4 years period loan paymentback.

This scheme help us revolving capital injection for those who starting or rehabilitate
businesses affected by covid-19. Cheapskate Laundry agreed to payback by 4 time per year

until 2025.

CHEAPSKATE 10
LAUNDRY

RESEARCH PROPOSAL

FINANCIAL PROJECTS

EXPENSES

The expenses of our company represent the payment purchase
our services. We had divide the spending for our financial

company in a few categories. However, major expenses such as
salaries, advertising, utility bills and stock of detergent products

will be routine through the year.



CHEAPSKATE 11
LAUNDRY

GOALS CHEAPSKATE
FOR LAUNDRY

CHEAPSKATE LAUNDRY

50% Goal #1
35%
10% 50% increase in revenue by the
second quarter of 2023

Goal #2

35% growth in profit in by the half-
year period in 2024 with delivery
system.

Goal #3

10% decline in operational
expenses by the third quarter of
2025.

05

6.0 ORGANIZATIONAL CHEAPSKATE
CHART LAUNDRY

DIRECTOR
(AINA ZULAIKHA )

SALES MANAGER TECHNICAL MANAGER FINANCIAL MANAGER OPERATIONS MANAGER
(NUR AMEESHA ) (ABDUL HAZIQ) (NOR AZAH) (MOHAMMAD SYAZWAN

MUSTAQIM)

DIRECTOR

CHEAPSKATE
LAUNDRY

NAME: AINA ZULAIKHA BINTI AZMAN
I/C NUMBER: 991220-05-5098
HOME ADDRESS: NO.73 JALAN KESUMA 1/12 BANDAR TASIK KESUMA
43700 BERANANG SELANGOR
PHONE NUMBER: 011-15757097
EMAIL ADDRESS: [email protected]
DATE OF BIRTH: 20/12/1999
AGE: 23
ACADEMIC QUALIFICATION: BACHELOR OF BUSINESS
ADMINISTRATION
EMPLOYMENT EXPERIENCE: PRODUCTION OPERATOR AT SMK
ELECTRONICS

JOB DESCRIPTION

Develop and implement departmental strategies and
objectives in an efficient and innovative style.
Assess and report on progress toward department
goals.
Participate in budget preparation and spending tracking.
Prepare appropriate reports for the executive team
such as examine reports from subordinates.

SALES MANAGER

CHEAPSKATE
LAUNDRY

NAME: NUR AMEESHA BINTI ANUAR
I/C NUMBER: 000918-08-0498
HOME ADDRESS: NO.3, TINGKAT BAWAH, TAMAN PELANGI, 31900
KAMPAR PERAK
PHONE NUMBER: 013-7256650
EMAIL ADDRESS: [email protected]
DATE OF BIRTH: 18/9/2000
AGE: 22
ACADEMIC QUALIFICATION: BACHELOR OF FINANCE
EMPLOYMENT EXPERIENCE: TEARISTA AND SALES ASSISTANT

JOB DESCRIPTION

Guiding sales teams to achieve sales goals.
Sales managers are largely responsible for hiring and
training salespeople.
Discover the ideal consumers are and the interaction
with our services.
Monitoring the sales team's progress and performance.

TECHNICAL MANAGER

CHEAPSKATE
LAUNDRY

NAME: ABDUL HAZIQ BIN ABD KONGID
I/C NUMBER: 990501-14-5407
HOME ADDRESS: LOT 2978C, LORONG PAYA JARAS TENGAH 47000 SG
BULOH SELANGOR
PHONE NUMBER: 011-23074424
EMAIL ADDRESS: [email protected]
DATE OF BIRTH: 1/5/1999
AGE: 23
ACADEMIC QUALIFICATION: DEGREE IN SCIENCE IN ECONOMICS
EMPLOYMENT EXPERIENCE: PART TIMER IN SURVEYOR DEPARTMENT

JOB DESCRIPTION

Maintain, drive, monitor, and put in place sustainable
technological standards, systems, and procedures.
Provide guidance and help to ensure that necessary legislation
specifications and standards are followed.
Lead a team of product developers and handle training
requirements as needed.
Act as a key contact with customers who have technical issues.

FINANCIAL MANAGER

CHEAPSKATE
LAUNDRY

NAME: NOR AZAH BINTI ABDUL AZIZ
I/C NUMBER: 001211-07-0856
HOME ADDRESS: NO.51 C KAMPUNG KUBU, PARIT NIBONG 34950
BANDAR BAHARU, KEDAH
PHONE NUMBER: 018-2112178
EMAIL ADDRESS: [email protected]
DATE OF BIRTH: 11/12/2000
AGE: 22
ACADEMIC QUALIFICATION: BACHELOR MUAMALAT
ADMINISTRATION
EMPLOYMENT EXPERIENCE: BUS CLERK AND WAITRESS




JOB DESCRIPTION

Prepare financial accounts, company activity reports,
and estimations.
Examine financial records and company procedures for
methods to cut or maintain expenses.
Examine market trends to recognize company
opportunities and increase earnings.
Financial reporting systems are being developed.

OPERATIONS MANAGER

CHEAPSKATE
LAUNDRY

NAME: MOHAMMAD SYAZWAN MUSTAQIM BIN ZAHAIRUDIN
I/C NUMBER: 010608-08-0045
HOME ADDRESS: LOT 2079 JALAN KENANGAN 1 KG. PARIT MAHANG,
KUALA SELANGOR, SELANGOR
PHONE NUMBER: 018-3878006
EMAIL ADDRESS: [email protected]
DATE OF BIRTH: 8/6/2001
AGE: 21
ACADEMIC QUALIFICATION: BACHELOR BUSINESS ADMINISTRATION
EMPLOYMENT EXPERIENCE: BUSINESS ADMIN AT MAYBANK (part
time)




JOB DESCRIPTION

Make the important choices on policy, planning, and strategy.
Policy and process development, implementation, and review.
Work with the board of directors to identify the organization's
values and mission, as well as short- and long-term objectives.
Identify and solve the company's challenges and issues.

7.0 LOCATION







CHEAPSKATE LAUNDRY IS LOCATED AT 176
TB, JALAN PUSAT DAGANGAN SENDAYAN

3/3, BANDAR SRI SENDAYAN, 71950 SEREMB
AN, NEGERI SEMBILAN. WE CHOSE THIS
LOCATION BECAUSE IT IS AN AREA SURROUNDED BY HOUSING ESTATES AND THIS
AREA IS ACTIVELY DEVELOPING IN TERMS OF ECONOMY AND DEVELOPMENT.
RESIDENTS IN THE AREA ARE MORE OPEN TO RECEIVING MODERN ERA LIFESTYLE.
FURTHERMORE, OUR LAUNDRY SHOP IS LOCATED IN AN AREA SURROUNDED BY
RESIDENTIAL AREAS. THUS, IT IS EASIER FOR CUSTOMERS TO COME TO THE STORE
TO ENJOY OUR SERVICES.

7.1 store map location

From picture 7.1 Map of the office location, our Cheapskate Laundry
store put up the Cheapskate Laundry logo sign. our store located near
Leezo Restaurant Sendayan, a food shop that is the focus of residents
there. distance from the location of Leezo Restaurant Sendayan is 1
kilometer which takes 1 minute.

7.2 BUSINESS
CONFIGURATION






7.2 store configuration

Add a little bit of according to picture 7.2 store configuration,
dimensions the office is (40x90) square feet. We has an office
to control the laundry system, waiting room, desk, and we have
8 washing machines, 8 dryers. body text

7.2 BUSINESS BUILDING
AND DECORATION




CHEAPSKATE LAUNDRY

7.3 store building and decoration
Refer to

Figure 7.3, the operating time for our store is 24 hours.
customers can visit our store at any time.

PROMOTION TOOLS




Cheapskate Laundry has created social media to make it easier for
customers to find out about our business. We promote our business
services using social media such as Facebook (FB) and Instagram
(IG) for now. In addition, to keep customers in touch us, we have put
the office phone number on every social media. To attract more
customers, we have made posts on facebook and instagram to find
out current things from our store.

Using social media as one of our promotional tools is a great way
to further increase customers in our store. This social media
platform is a platform that is easy to access and to reach a large
audience requires a relatively low cost and it is easier to promote
our services to various customers. In addition, using the platform
can also set our services to a wider potential to customers.