[myHyundai] Refreshment Training - Marriott Bonvoy

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myHyundai Indonesia

Refreshment Training Marriott Bonvoy x myHyundai
Indonesia

Strategic Planning Department

myHyundai Indonesia - About

Mobile solutions to increase your lifestyle with special benefits for everyone

Available on iOS and Android

myHyundai Indonesia- Features

Features provided to attract acquisition and retain users

Membership Loyalty User benefit One-Stop Hyundai Care

App basic functions Activities to know more Coins, Couponss, and Catalog product, test
vouchers for user. drive, service
about Hyundai

No Wallet Description
1 Coins
Coins are official Benefits from myHyundai Indonesia that can be obtained when you register
your Hyundai vehicle in myHyundai Indonesia application.

Coupons are a form of official Benefits from myHyundai Indonesia that can be obtained from
2 Coupons various activities at myHyundai Indonesia, such as Daily Check-In, referral registration, and

participating in "challenge" activities.

myHyundai Indonesia - Membership Level

myHyundai Indonesia has membership levels with different specifications for each levels

Tier Car Ownership Description

Blue+ Santa Fe, EV, Staria, H1, • Blue+ membership entitles you to the highest recognition available in our
(Hyundai Palisade program.
Owner)
• As a Blue+ member, you will get various additional services that you can
find on your Blue+ membership "exclusive deals" page.

• Of course, Blue+ members are entitled to all available privileges
• To become a Blue+ member, you just need to download and install our

app and register a Hyundai car.

User Blue • Except H1, Santa Fe, • After becoming a Blue member, you will enjoy additional services that
Classifications (Hyundai EV, Staria, Palisade you can find on your Blue membership "exclusive deals" page.
Owner)
• Hyundai owner with • You You will continue to enjoy the service you receive as a White member.
more than 5 years • To become a Blue member, you just need to download and install our
ownership
app and register your Hyundai car

White (Future Prospect) • As a White member, you will earn coupon rewards when completing
(Non- gamifications and challenges.
Hyundai
Owner) • You can enjoy vouchers from our partners when you redeem available
coupons.

• To become a White member, you only need to download and install our
application without registering your car information

myHyundai Indonesia - Benefits

For each level, myHyundai Indonesia has special benefits for each levels

Blue+ Benefits Blue Benefits White Benefits

Partner Benefits

Marriott Bonvoy

List of Benefits

myHyundai Indonesia and Marriot Bonvoy have special benefits for customers

No Reward Terms and Conditions

1 Special Rate (Freebies) Only be used though link on Special Rate Banner (at application)

Rate includes breakfast for two persons

A valid myHyundai Indonesia account needs to be shown before check-in
(Validated by Front Desk)

A Screen Capture is not a valid myHyundai Indonesia App

Marriott Bonvoy Special Rate valid only for selected Marriott Bonvoy Portfolio
Hotels and Resorts (List on application)
High-season surcharge might be applied. A change resulting in a higher cost will
receive
an additional prepayment charge for the difference from the original
prepayment amount
Member is required to join or enroll Marriott Bonvoy to enjoy special rates,
special perks and vouchers.

For white, blue, and blue + members

List of Benefits

myHyundai Indonesia and Marriot Bonvoy have special benefits for customers

No Reward Terms and Conditions

2 Special Perks (Freebies) Member can choose one of these three (3) benefits when checking in :
● Hotel to offer up to 25% off F&B (non alcohol)
● Extra bed for child below 12 years old (excluding breakfast)*
● Late Check-Out until 3 PM local time*

*subject to hotel’s availability, confirmation with hotel prior
booking/redemption/reservation is required

A valid myHyundai Indonesia account needs to be shown before check-in
(Validated by Front Desk)

A Screen Capture is not a valid myHyundai Indonesia App

Marriott Bonvoy Special Perks valid only for selected Marriott Bonvoy Portfolio
of Hotels and Resorts (List on application)
Member is required to join or enroll Marriott Bonvoy to enjoy special rates,
special perks and vouchers.

For blue + members

List of Benefits

myHyundai Indonesia and Marriot Bonvoy have special benefits for customers

No Reward Terms and Conditions

Voucher Discount IDR Member need to show the voucher to Front desk
3 50.000 and IDR
A valid myHyundai Indonesia App account needs to be shown for the validation
100.000(Deals) process

Validation process must be done during the check-in

A Screen Capture is not a valid myHyundai Indonesia App

Marriott Bonvoy Voucher valid only for selected Marriott Bonvoy Portfolio of
Hotels and Resorts (List on application)
Member is required to join or enroll Marriott Bonvoy to enjoy special rates,
special perks and vouchers.

For white, blue, and blue + members

List of Benefits

List Marriott Bonvoy Portfolio of Hotels and Resorts accept Special Rate and Special Perks (total 49 chosen Marriott
Portofolio of Hotels and Resorts) :

1 The Ritz-Carlton Jakarta, Pacific Place 11 Four Points by Sheraton 21 JW Marriott Hotel
Balikpapan Jakarta

2 Four Points by Sheraton Manado 12 The Ritz-Carlton Jakarta, 22 Courtyard by Marriott
Mega Kuningan Bandung Dago

3 Le Méridien Jakarta 13 Four Points by Sheraton 23 Sheraton Bali Kuta
Makassar Resort

4 The Ritz-Carlton, Bali 14 Sheraton Mustika Yogyakarta 24 Four Points by Sheraton

Resort & Spa Bali, Kuta

5 W Bali - Seminyak 15 Sheraton Grand Jakarta 25 Courtyard Bali Seminyak
Gandaria City Hotel Resort

6 Fairfield by Marriott Bali Legian 16 The Westin Resort & Spa 26 Yogyakarta Marriott
Ubud, Bali Hotel

7 The Mayflower, Jakarta - Marriott 17 Sheraton Senggigi Beach 27 Renaissance Bali
Executive Apartments Resort Uluwatu Resort & Spa

8 Sthala, a Tribute Portfolio Hotel, Ubud 18 Sheraton Bandung Hotel & 28 Sheraton Belitung Resort
Bali Towers

9 Fairfield By Marriott Bali Kuta Sunset 19 The Westin Resort Nusa Dua, 29 Moxy Bandung
Road Bali

10 Aloft Jakarta Wahid Hasyim 20 JW Marriott Hotel Medan 30 The Westin Jakarta

List of Benefits

List Marriott Bonvoy Portfolio of Hotels and Resorts accept Special Rate and Special Perks (total 49 chosen Marriott
Portofolio of Hotels and Resorts) :

31 Aloft Bali Seminyak 41 Aloft South Jakarta
32 Four Points by Sheraton Surabaya 42 Natra Bintan, a Tribute Portfolio Resort
33 Sheraton Surabaya Hotel & Towers 43 JW Marriott Surabaya
34 Renaissance Bali Nusa Dua Resort 44 Batam Marriott Hotel Harbour Bay
35 Four Points by Sheraton Bali, Ungasan 45 Sheraton Lampung Hotel
36 Four Points by Sheraton Jakarta, Thamrin 46 Fairfield by Marriott Belitung
47 Four Points by Sheraton Bandung
37 Four Points by Sheraton Batam 48 Courtyard by Marriott Bali Nusa Dua Resort
38 Fairfield by Marriott Surabaya 49 The Hermitage, a Tribute Portfolio Hotel, Jakarta
39 The Westin Surabaya
40 Four Points by Sheraton Surabaya, Pakuwon

Indah

List of Benefits

List Marriott Bonvoy Portfolio of Hotels and Resorts accept voucher (total 16 chosen Marriott Portofolio of Hotels and
Resorts) :

1 Four Points by Sheraton Makassar 9 The Ritz-Carlton Jakarta, Pacific Place

2 Four Points by Sheraton Surabaya 10 The Ritz-Carlton, Bali

3 Four Points by Sheraton Bandung 11 The Westin Jakarta

4 JW Marriott Hotel Medan 12 The Westin Surabaya

5 JW Marriott Hotel Jakarta 13 The Westin Resort & Spa Ubud, Bali

6 Sheraton Grand Jakarta Gandaria City Hotel 14 The Westin Resort Nusa Dua, Bali

7 Sheraton Bali Kuta Resort 15 W Bali – Seminyak

8 Sheraton Senggigi Beach Resort 16 Yogyakarta Marriott Hotel

Partner Deals (1/2) 3

Marriott Bonvoy page in myHyundai Indonesia

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1. Click The Club menu
2. Click “see all” on deals
3. Available voucher list, select Marriott Bonvoy

Partner Deals (2/2) 3

Marriott Bonvoy page in myHyundai Indonesia

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1. Click “see all” on deals
2. Open “Our Partners”. Click Marriott Bonvoy
3. Click “Freebies”. Select “Marriott Bonvoy”

Marriott Bonvoy Page

Marriott Bonvoy page in myHyundai Indonesia

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Description:
1. FAQ Partners (Marriott Bonvoy)
2. Download App (Android & iOS)

Marriott Bonvoy Page - Voucher Type (1/2)

Marriott Bonvoy page in myHyundai Indonesia

General Voucher Code Unique Voucher Code (Voucher 50.000 & 100.000)

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1. Click “see all” on deals
2. Open “Our Partners”. Click Marriott Bonvoy
3. Click “Freebies”. Select “Marriott Bonvoy”

Marriott Bonvoy Page - Voucher Type (2/2) 4

Marriott Bonvoy page in myHyundai Indonesia

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1. Voucher discount up to 25% for F&B (non alcohol)
2. Voucher extra bed for child below 12 years old (excluding breakfast)
3. Voucher late check out until 3 PM local time
4. Voucher special rate

Redeem Voucher - Coupons 3 4

Marriott Bonvoy page in myHyundai Indonesia

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1. Deals voucher worth 50.000, dan 100.000
2. Click “Redeem with Coupons” button
3. Click ''Yes'' to continue and succeed redeem
4. Redeem success notification. If coins/coupons balance is enough or it does not reach maximum voucher

limit or voucher is still available -> voucher successfully redeemed

Redeem Voucher - Coins 3 4

Marriott Bonvoy page in myHyundai Indonesia

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1. Deals voucher worth 50.000, dan 100.000
2. Click “Redeem with Coins” button
3. Click ''Yes'' to continue and succeed redeem
4. Redeem success notification. If coins/coupons balance is enough or it does not reach maximum voucher

limit or voucher is still available -> voucher successfully redeemed

Show and Use Voucher Code

Marriott Bonvoy page in myHyundai Indonesia

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1. My Reward Menu : Click “Show Voucher Code” button
2. Show voucher code to Marriott Bonvoy when doing the payment

Marriott Bonvoy Customer Flow - Visit Hotel

Customer flow when they make transaction through visit hotel

1 2 3

Customer come Input voucher Change voucher
and give voucher code in Hotel’s status to used in
customer phone
code system

Emergency Contact

The following is contacts that can be contacted if there is a problem during the collaboration period

Call Center Detail Information
WhatsApp 0 811 898 2022
0 811 898 2022

Operational Hours :
Monday - Friday, 9 AM - 6 PM
Saturday - Sunday, 9 AM - 9 PM

Thank you

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