TsAfrika Company Profile A4

Sophisticated
Simplicity

Sophisticated simplicity.
Redefined corporate catering.

We prepare our food with love, using the freshest
ingredients. We believe in creating contemporary
meals, enriching food experiences, and
establishing spaces that nurture good
health and nourish the soul.

Who we are

TsAfrika combines a passion for quality with
a commitment to breaking the mould of
predictable corporate catering. Our dedication
to originality allows us to deliver memorable,
brand-building culinary experiences with a
personalised take on international food trends.

What we do

Quality is at the heart of our product. TsAfrika
provides innovative solutions for organisations,
backed by highly skilled and creative chefs,
using only fresh ingredients, and delivering only
superior service.

We offer personalised catering for your organisation. Allow
us to create a bespoke food experience that elevates your
corporate image in the eyes of your employees, clients, and
patrons. TsAfrika’s undiluted focus on food, backed by seasoned
professionals and a model of transparency and responsiveness,
places us at the highest level of corporate catering.

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Highly skilled
& creative

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Passion.
Innovation.

Quality.

TsAfrika is all about
passion, innovation,
and quality.

To realise our
commitment to providing
inventive, exceptional
dining experiences that
set new standards in
corporate catering, we
constantly challenge
ourselves by adding
local flair to the best
international high-street
and fine dining trends.

Dedication to quality and
originality is at the heart of our
process. Our chefs are artistic
professionals who only use the
best available ingredients. They
constantly reassess our menus
to ensure that TsAfrika remains
relevant and that the food we serve
reflects the passion behind our
brand.

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ExcellenceOur recipe for

VISION

To lead the catering industry in
creativity, quality, and innovation.

MISSION

To bring healthy and innovative food solutions to our customers to
enhance their busy working lives while taking care of their wellbeing.

MANTRA

Menu fatigue is a sin
punishable by innovation.

OUR SECRET

Innovation works when it is placed upon
outstanding attention to the basics.

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OuDr ifference

We promise continuous interaction
and communication at all levels of our
organisation, ensuring flexibility for you, the
client, but accountability for us, the caterer.

PEOPLE

An exceptional team of chefs and dietitians collaborate to
bring you only the best and latest in nutrition and wellbeing.

PASSION

Attentive and discreet standards enable TsAfrika to serve our clients
daily with a high-touch distinguished service, offered with passion.

PURPOSE

Continual transformation and improvement are core
ethics, and the backbone of our training standard.

People, passion, purpose.

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Our

Foodies

With a passion for food
imprinted in their DNA,
our chefs are food
affcionados. Without
a doubt, the world is
a better place having
them around, and a more
delightful one!

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Our approach to

Sophistsicimatepdlicity

TsAfrika provides flexible and adaptable food
solutions delivered with simplicity and sophistication
for a changing business landscape.

Whether a staff restaurant, high-end coffee shop, deli, or a healthy grab-and-go
counter, we operate on the cutting-edge of creativity. Our benchmark is to always
stay a step ahead of current food trends and imaginative dining experiences.
We provide:
■ Consistently outstanding quality
■ A creative approach for every need and function
■ A highly skilled team of chefs, dietitians, employees, and management at the top

of their trade, attending to your every need.
■ Central development of innovative menus and food concepts
■ Continual research and development
■ Turnkey solutions include kitchen design and layout,

and facility upgrades

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Corporate dining

With flair

■ We cater for upmarket leisure facilities as well as
corporate head offices and executive suites.
■ We satisfy the needs of the most discerning clients and patrons in the industry.
■ We provide ground-breaking concepts in full-service catering and convenience.
■ We offer food solutions for professional services companies.
■ We attend to the specialised needs of all service-orientated consulting

organisations.
■ We create high-end deli, grab-and-go, and coffee shop options.
■ We strive to create spaces that inspire your next great idea.
■ We craft food bound to impress and keep customers coming back for more.

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OurFood brands

Nothing beats
a blend, sizzle
or fresh toast to
break the day.

This proud food Good-to-go nosh,
concept reflects perfect for those
the sentiments who are the on
of old favourites,
where heartiness, the go.
colour and variety
are the order of

the day.

A sense of day-
to-day fulfilment,

happiness and
satisfaction

created by our
robust meal
offerings.

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Our revolutionary full-service catering
concepts and convenience-food solutions.

Established in A creative and
a South African interactive

tradition. We ‘Xtravaganza’ where
recognise accepted, the experience
age-old traditional is turned into a
recipes crafted from performance – a
feast for all the
various cultural senses!
backgrounds.

Zest is aimed
at encouraging
variety, vitality
and new ways of
developing trendy

plant-based
cuisine.

The quality and Whether you
freshness of food choose to run,
dunk or dive right
we eat is vital in, relish these
today. We drive value meals that
mindful eating to fit your lifestyle
fuel your physical
and pocket.
wellbeing.
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OuDr eli

Whether you’re looking
to relax with a cup of
coffee, sit down for an
impromptu meeting, or
grab a quick bite, this
is where it all comes
together!

Nosh offers you a space where
artisanal food and beverage
preparation meet. Experience a
menu simply prepared but with
quality at the very heart of it – a
selection of homemade gourmet
food products for the movers and
shakers and the guys on the go.
Freshly brewed coffee, extracted
fruit juices, juice blends and
smoothies are available, together
with any of our centrally produced
and individually packed food items.

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Food good to go

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OurConvenience

Understanding the roll of technology and the changing
needs of your organisation and employees, we bring new
concepts and convenient take-home solutions to the table.

Our WhatsApp line, our Tuck-in App and our efficient on-site staff receive,
process, and ensure prompt and convenient delivery of your orders.

OUR PANTRY BOX

Our Pantry Box offers a variety of luxury, decadency, and convenience.

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Pantry

Box

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OurSpeciality

OUR EVENT BOX

Our Event Box offers food bouquets
designed for all special occasions at
the office or away from the office.

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OUR DINNER BOX

Our Dinner Box contains seasonally inspired menus; perfectly pre-portioned
meals with step-by-step recipe cards to cook for two, for or six people

Let go of worrying
about shopping.
We are here.

We offer easy to follow and delicious
recipes with pre-portioned ingredients,
ready for collection from staff
restaurants daily. You can choose any
dish from our lovingly curated weekly
cycle menu.

Box contents

■ Everything you need to
cook for two, four or six people
■ Perfectly portioned ingredients
■ Easy to follow, step-by-step recipe

cards
■ Recyclable, refrigerated packaging

to maintain freshness

Flexibility

We understand rapid lifestyle changes,
therefore we offer regularly altered
menus. This allows you to easily choose
the number of people you wish to cook
for.

Support

Our dedicated unit managers are ready
to answer any questions you may have
about our service. Call our WhatsApp
number or have an on-site chat.

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Placing your order Delivery
We come to you
App purchase
Collection
Customers can use the TsA online app You come to us
and place a food order in no time:
‹ Back Home
■ Download app: Search ‘Head over
Meals’ on Appstore or Google Play store.

■ Click on setting icon top right to
register your account.

■ Enter the unit you wish to place your
order with, then select the address.

■ Click ‘Place order’ and follow the online
steps.

■ As soon as a mobile order is placed, the
central processing unit (CPU) will be
notified about the

new order.
■ The kitchen prepares and then delivers

the food to your home or selected unit
at the specified delivery times.

Direct purchase

■ Orders are placed and paid for at your
staff restaurant.
■ For EFT payment, please forward proof
of payment.

Delivery

■ Deliveries are available at a nominal fee.
■ Cost will be confirmed with order.

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Our commitment Our Covid-19

We believe home cooking is Response
more crucial than ever. This is
where we come in to ensure The safety of our customers,
fresh, delicious meals at our our staff, and our suppliers is
units for you to collect. However, our number one priority.
healthy communication is just
as important. As often and as Our units
necessary a situation unfolds,
please do not hesitate to get in ■ Daily temperature checks. We
touch with any queries. We do request any person who shows
our best to provide the correct signs of raised temperature or fever
information you need. to return home and stay home until
it is safe to resume duties.
What we offer
■ Increased frequency of sanitation
Ease of choice and handwashing at the start and
Choose from our weekly end of each shift.
seasonally inspired recipes.
Convenience ■ Routine sanitation and cleaning of
All ingredients for cooking are all surface areas in between tasks.
included.
The reward Our supplier facilities
Restaurant quality meals in the
convenience of your own home. We join forces with our suppliers
to ensure implementing and
maintaining all required precautionary
safety measures. This includes safety
measures to reduce risk of contact
during delivery.

Changing circumstances

We adapt swiftly to unplanned
circumstances. Ingredients may
be substituted or removed from
weekly recipes due to unpredicted
uncertainty around the supply of
specific products.

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Leisure and Recreation

We are committed to providing only the best culinary
expertise – to hotels, hospitality management companies
and leisure facilities. Plus, we’re always on the lookout for
innovative products and concepts to help you and your teams
to keep your customers coming back time and time again.

TsA is also committed to feeding guests across leisure industries including casinos,
cinemas, golf courses and family entertainment centres. We provide solutions
your business can rely on, and innovations that help you meet the ever-evolving
customer needs.

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Bespoke
catering for
functions
and events

■ We specialise in functions and
events, where our chefs can
showcase the full extent of their
talents.

■ Our catering solutions cover
functions that range from
product launches to press
events, corporate dinners, and
much, much more.

Executive
suite service

We offer full butler
services. Our staff are
trained to the highest
standards. They are
experienced in delivering
a professional and discreet
service.

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Our

Passion

TsAfrika is as
passionate about
empowerment,
sustainability, and
health & safety as we
are about the delivery
of exceptional dining.

Sustainable
flavour

TsAfrika is committed to
running a responsible
business that minimises
its impact on the
environment and
enhances the wellbeing of
all stakeholders.

Sustainable food practices
promote health as well as good
environmental and social practices.
When preparing food, we always
consider our responsibility and the
role we play as part of an ethical
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ValuesOur sustainability

USING LESS

We strive to find ways of using less oil, gas, electricity,
and other finite resources in our processes.

SMART SOURCING

We never use inputs that could be considered irresponsible. This includes supporting
the Southern African Sustainable Seafood Initiative in our sourcing practices.

MANAGING WASTE

We find ways to destroy waste
in a responsible manner.

CHEMICALS

We minimise the use of harmful chemicals
and always seek to use neutral alternatives.

PACKAGING

We encourage our clients and customers to make
use of environmentally safe packaging alternatives.

STAFF

Our staff are trained and measured on
compliance with these initiatives.

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Food thaEt mpowers

For the Tsebo Solutions Group, transformation is part of our
DNA and is integral to our business model, processes, cultural
values, and strategy. Since the inception of its first Affirmative
Action Policy in 1982, Tsebo has been at the forefront of
transformation in our industry and our society.

TsAfrika actively supports this tradition through numerous initiatives designed to
provide skills, to develop and promote people, and to create opportunities in and
outside of our business. Our entire business model and value chain are designed
to support and accelerate employment; our procurement, training, production
processes, business strategy, and approach to contracting are deeply influenced by
our commitment to empowerment.

Tsebo Solutions Group is a Level 1 B-BBEE company. This is in line with the Tsebo
Solutions Group’s strategy to transform business through equitable ownership,
enterprise development, socioeconomic development, and preferential
procurement. Tsebo is one of the few businesses in our sector that have high
percentages of black-owned status and black women-owned status, thereby
providing numerous procurement recognition benefits to our clients.

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As part of the Tsebo Solutions Group, TsAfrika upholds the
Group’s stringent occupational health and safety policies to
ensure our staff and customers work in safe environments.

The Group supports the Occupational Health and Safety Act, 85 of 1993. To ensure
compliance with this legislation, we engage in continual training on accident
prevention and constantly update good manufacturing practices (GMPs) in
accordance with the latest measures.

Over and above all this, we have an internal team that audits operational practices
on occupational health and safety to drive constant improvement.

Health and

Safety

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Catering Remote Sites
Cleaning Facilities Management
Hygiene Energy
Pest Control Engineering
Protection Workplace Design

CONTRACT NON-CORE SERVICES

PRODUCTIVITY WE IMPROVE OPERATIONAL RISK
TRANSPARENCY COMPLEXITY
THE EASE OF COST
COMPLIANCE DOING BUSINESS,
AND DECREASE
BY INCREASING ALLOWING THE
CLIENT TO FOCUS
ON THEIR CORE

BUSINESS

OUR DIFFERENCE

Estate Living
Oil and Gas
Mining and Resources
Corporate and Financial Services
Manufacturing
Public Sector
Healthcare
Education
Leisure and Hospitality
Retail and Wholesale

KEY SECTORS

26 Countries 3 500 Sites
51 Years 32 000 Employees
32 Offices

FOOTPRINT AND OPERATING EXPERIENCE

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Last updated: April 2022

CUSTOMISED INTEGRATED WORKPLACE
MANAGEMENT SOLUTIONS BUILT UPON

OVER 50 YEARS OF EXPERIENCE

ISO 9001 Quality Management ISO 22000 Food Safety Management

We hold the internationally recognised QMS standard, We are compliant to specific FSM standards, ensuring
a powerfully designed business quality tool ensuring that all organisations in the food chain control safety up to
continuous improvement. the time of consumption.
ISO 9001:2000 ISO 9001:2008 ISO 22000:2005

ISO 14001 Environmental Management ISO 45001 Occupational Health and Safety

We follow the specific EMS standards for handling We eliminate or minimise the health and safety risks of
environmental issues within an organisation. our activities for employees and other interested parties.
ISO 14001:2004 ISO 45001:2018

WORLD-CLASS OPERATING STANDARDS

Inclusivity: Training:
■ 2% Persons with Disability workforce ■ + 40 000 people trained annually across

90% Local: the continent
■ Inputs locally sourced and supplier
Level 1 B-BBEE contributor:
development = induction, training ■ Procurement recognition for clients of 135%
and development of EME’s and QSE’s ■ Black ownership of 53.7%
■ Black woman ownership of 45.9%

TRANSFORMATION AND EMPOWERMENT

ABAC AND CODE OF ETHICS TIP-OFFS ANONYMOUS

Tsebo’s global standards adhere to the UK Bribery Act Tsebo operates an
and the South African Prevention and Combatting independent 24/7 hotline
of Corrupt Practices Act. In terms of our internal monitored by Deloitte, where
governance, all Tsebo employees must adhere to our anti- suppliers, employees and
bribery and anti-corruption policy, our whistleblowing customers can notify the
policy and procedure, gifts and entertainment policy and business of any infractions,
our strict code of ethics and good business practice. which will be investigated.

ZERO TOLERANCE FOR BRIBERY AND CORRUPTION

Multinational clients
Sustainability framework
Environmentally responsible
Ethics and governance
An authentic African company

AN ETHICAL AND RESPONSIBLE CORPORATE CITIZEN

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GET IN TOUCH OUR
FOOTPRINT
Johannesburg
+27 (0)10 753 2006
Cape Town
+27 (0)21 595 8300
Durban
+27 (0)31 571 6300
East London
+27 (0)43 753 0201/2/4
Bloemfontein
+27 (0)51 403 7960
Qheberha
+27 (0)41 581 4422
info@tsaf rika.com
www.tsaf rika.com

OUR VALUES

We embrace highly We seek opportunity, We care for people, We are industrious,
ethical, moral and respond rapidly, communities and the efficient and
respectful behaviour, strive for continuous environment. dependable.
without exception. improvement
and behave like CARING DILIGENT
INTEGRITY intrapreneurs.

ENTERPRISING