Anglo American Operating Model

Anglo American
Operating
Model

Required knowledge and
available training

This document contains Should you require additional
information on the knowledge that information please contact the site
is required on your level of work at representatives:
Kumba Iron Ore, regarding various
components of the Operating Kolomela Mine:
Model and its alignment with the Omphile Joyce Sebogodi
Organisational Model and Change [email protected]
Management in our drive towards
stabilisation. Sishen Mine:
Jacques van den Heever
In the content you will find the course [email protected]
information that can address the Kumba Corporate Office:
required knowledge, either via our Anglo Marinette Hendriks
American Training platform LEARN+, or [email protected]
other resources and in-person training.

1. Introduction

LEARN+

As most of the courses in this leaflet are available on Learn+, find below information
and links on how to use Learn+.:
1. LEARN+ Guide and FAQ: Link
2. LEARN+ GUIDES:
LEARN+ Factsheet: Provides a 2-page summary of key information about

LEARN+.
LEARN+ Learner Guide: Please review the LEARN+ Guide for further instructions

about how to navigate and use the different functionalities.
You can also find additional resources in the Knowledge Center provided by Degreed.

BUSINESS IMPROVEMENT LEARNING | TECHNICAL ACADEMY:

The link to the Technical Academy:
Degreed | Degreed
The landing page with this link takes you to: ‘Welcome to the Business
Improvement Learning Hub’, where you can scroll down to the various courses,
versus the links in point 2 and 2.1 below that takes you to the specific Pathway/
course.

CLARIFY VOCABULARY

Pathway: consist of a combination of various training modules and material, i.e.,
video’s, articles, assignments, etc., on a particular topic, to be completed in the listed
sequence.

DURATION OF PATHWAYS/COURSES

The minutes per course reflects:
• The actual minutes indicated by LEARN+;
• In case of Articles, LEARN+ indicates the duration for all articles as 1 minute. This

was translated to total minutes for all the pages per article according to global
reading pace, i.e. 1-minute reading per page.

2. High level Summary of AAOM training
on LEARN+ and other related links

CONTENT LINK TO COURSES: ADDITIONAL LINKS:
AAOM Degreed | Degreed AAOM Handbook (cld.bz)
Introduction Business Improvement
Operational Learning | Technical Anglo Operating Model
Planning Academy Platform
Work Request Access: send an
Management email to Mark White for
Feedback http://mzan-p-
a-sapp02:443/
Group BI AngloOperatingPlatform/
Organisation How to set-up the
Model Stabilization Tool Link
Change On-Line Assessment for OP/
Management WM and Feedback:
http://omjourney/Tools/
BI Change
Management Group Business Improvement page in Eureka!
AAOM Eureka! page
Group BI Community of Practice (Teams)

Organisation Model
Learning Pathway | Pathway
| Degreed

Managing Change in Anglo Ask an expert via email:
American pathway changemanagement@
Managing Change in Anglo angloamerican.com
American Join the community of
Learning Paths for all practice: You are also
employees welcome to join the “All
Change Please” Community
Degreed | Degreed of Pwractice on MS
Business Improvement Teams. Click here to join
Change Management
Knowledge Centre |
Technical Academy

3. AAOM knowledge required and
available training: LoW I-IV

3.1 AAOM Introduction

Required Available Training for Required Knowledge Source
Knowledge No. Course title in Learn+ Learn+
Learn+
AAOM INTRODUCTION TEAMS

Anglo American 3.1.1 Anglo American Operating Model Overview Eureka
Operating Model (pre-requisite for Intro for Leaders)
Learn+
Anglo American 3.1.2 AAOM Virtual Introduction for Leaders (VIFL)
Operating Model 3.1.3 Intro for Leaders (V-IFL) Centre for Experiential Learning
for Leaders
(CEL)
NOTE: TRAINING NU 3.1.4 AND 3.1.5 INCLUDED

AAOM Theory 3.1.4 AAOM Handbook (Operational Planning, Work
Management and Feedback Task Assignments, Flow
Diagrams)

AAOM in Action 3.1.5 1. Our Operating Model in Action
2. Operational Planning in Detail
3. Work Management in Action
4. Analyse and Improve in Practice

The Anglo American Operating Model
consist of three components

Operational Planning Work Management Feedback

Type Minutes Link/Contact Person Level of Work
4321

Text and 60 Link or
video 5 Degreed | Degreed and search for the course title
Video’s 1440 Link or
Virtual Degreed | Degreed and search for the course title
5 Book @ CEL: Debbie van der Walt
Text and Download [email protected]
videos 28
Videos Link or
AAOM Handbook (cld.bz)

Link or
Degreed | Degreed and search for the course title

3.2 Operational Planning

Required Available Training for Required Knowledge Source
Knowledge No. Course title in Learn+ Learn+

AAOM COMPONENTS

OPERATIONAL PLANNING

Operational 3.2.1 Pathway: Operational Planning Refresh:
Planning • Operational Planning Overview

• Set Performance Targets (SPT)

• Set Service Strategy (SSS)

• Set Production Strategy (SPS)

• Set Operating Master Schedule (OMS)

• Set Expenditure Schedule (SES)

3.2.2 Setting Performance Targets (SPT) and Business Structure Learn+
Performance Model (BSPM)

3.2.3 Operational Planning Detailed Training and Theory Assessment Workshop
(Points 3.2.1 and 3.2.2 included)
3.2.4
3.2.5 Operational Planning Management Routines IP

Operational Planning Technical Training: @RISK/DOP/
• BSP SIMIO
• OMS

3.2.6 Operational Planning Coaching and Stabilization Assessment IP
Global IM

Type Minutes Link/Contact Person Level of Work
4321

Videos 22 Link or
Degreed | Degreed and search for the course title
Text 120 Link or
Degreed | Degreed and search for the course title
On-line 960 Link or
Degreed | Degreed and search for the course title
In-person 120 Link or
In-person Degreed | Degreed and search for the course title
60 Link or
In-person 60 Degreed | Degreed and search for the course title
On-line 60/3-6 m/ Link or
role holder Degreed | Degreed and search for the course title
Link or
Degreed | Degreed and search for the course title
Book directly with Marten Reinders:
[email protected]

Arranged by Kumba IPOM. Please contact Marten
Reinders.
How to set-up the Stabilization Tool:
Link
On-Line Assessment for OP/WM and Feedback:
http://omjourney/Tools/

3.3 Work Management

Required Available Training for Required Knowledge Source
Knowledge No. Course title in Learn+ Learn+

WORK MANAGEMENT

Work 3.3.1 Pathway: Work Management Refresh:
Management • Work Management Overview

• Work Approval

• Planning

• Scheduling

• Resourcing

• Work Execution

3.3.2 Work Management Detail Theory Training and Theory AAOM Platform
Assessment:
• Work Approval
• Planning
• Scheduling
• Resourcing
• Work Execution

3.3.3 Flow sheets, the management routines, storyboards, task Workshop
assignments and templates.
Work Management Detailed Training and Theory Assessment

3.3.4 Work Management Transactional Training SAP/
SORD/
3.3.5 Work Management Routines PROMETHEUS/
SAC
3.3.6 Work Management BU
3.3.7 Coaching/per person/month
Work Management Stabilization Assessment BU

Global IM

Type Minutes Link/Contact Person Level of Work
Video 15 4321
Link or
Text and 1440 Degreed | Degreed and search for the course title
video Link or
Degreed | Degreed and search for the course title Supervisory Level
Link or
In-Person 1440 Degreed | Degreed and search for the course title
Link or
System Role Degreed | Degreed and search for the course title
Related Link or
Degreed | Degreed and search for the course title
Link or
Degreed | Degreed and search for the course title
Email Mark White with list of names/employee
numbers for access. Then Login in to the training
server and complete your training.

(Anglo AD user name and password)

SERVER LINK:
http://mzan-p-a-sapp02:443/
AngloOperatingPlatform/

Link
Contact persons:
Sishen: Jacques van den Heever
Kolomela: Omphile Joyce Sebogodi
For Access send an email to Mark White:
[email protected]

In-Person 120 BU: IPOM
Please contact your site representative
In-Person 60-120 BU-IPOM
Please contact your site representative
System 60 Arranged by BU:IPOM. Please contact the site
representatives:

How to set-up the Stabilization Tool:
Link

On-Line Assessment for OP/WM and Feedback:
http://omjourney/Tools/

3.4 Feedback

Required Available Training for Required Knowledge Source
Knowledge No. Course title in Learn+
FEEDBACK
Feedback 3.4.1 Pathway - Feedback Refresh: Learn+
Measures 3.4.2 • BI/Feedback Overview Learn+
3.4.3 • Measures Learn+
Analyse and 3.4.4 • Analyze and Improve Learn+
Improve 3.4.5 Pathway - Measure Process: Learn+
• Measure Process Performance
Analyse and 3.4.6 • Process Definition Global IM
Improve • Key Performance Indicator Definition
• Measure System Definition
• Measure Validation
Pathway - Analyse and Improve Process:
• Overview of Analyse and Improve Process
• Process Performance Review
• Issue Investigation
• Control Action Development
• Control Action Implementation
Analyse and Improve (A&I) Toolkit
Control Charts for the Operating Model
Control Charts Selector Guide: How to Pick the Right Chart
Capability Histogram for the Operating Model
Performance Effort Curve (PEC)
Theory of Constraints
5 Why Problem Solving
Improve Effectiveness of Constraints
Efficient Flexibility
Theory Behind Stability
BI/ Stable and Capable
Stable, Capable and Key Insights
The Dice Game
Feedback Assessment (OM Journey Tools)

The following are links to important BI resources on Eureka! as well as on Teams.
Group Business Improvement page in Eureka! | AAOM Eureka! page
Group BI Community of Practice (Teams)

Type Minutes Link/Contact Person Level of Work
Video 4321

11 Link or Degreed | Degreed and search for the course title

Video 63 Link or Degreed | Degreed and search for the course title

5 videos 39 Link or Degreed | Degreed and search for the course title

Text 120 Link or Degreed | Degreed and search for the course title
Text, 30 Link or Degreed | Degreed and search for the course title
videos and 30 Link or Degreed | Degreed and search for the course title
YouTube 24 Link or Degreed | Degreed and search for the course title
9 Link or Degreed | Degreed and search for the course title
System 7 Link or Degreed | Degreed and search for the course title
2 https://www.youtube.com/watch?v=B-M3YlA2KDg
10 Link or Degreed | Degreed and search for the course title
5 Link or Degreed | Degreed and search for the course title
8 Link or Degreed | Degreed and search for the course title
8 Link or Degreed | Degreed and search for the course title
30 Link or Degreed | Degreed and search for the course title
10 Link or Degreed | Degreed and search for the course title
60 Arranged by BU-IPOM. Please contact the site
representatives.

How to set-up the Stabilization Tool: Link

On-Line Assessment for OP/WM and Feedback:Link

4. Organisation Model

Required Available Training for Required Knowledge Source
Knowledge No. Course title in Learn+ Learn+

ORGANISATION MODEL

Organisation Model 4.1 Pathway: Organisation Model Leaning:
1.1 Introduction to the Organisation Model:
• Overview of the Org Model

1.2 Summary of the three standards

4.2 1.3 E-Learning and Simulations (Interactive):
• Organisation Model Foundation

1.3 E-Learning and Simulations (Interactive):
• Org and Role Design: leading with the
Organisation model

1.3 E-Learning and Simulations (Interactive):
• Episode 1: Leading with the Organisation model

1.3 E-Learning and Simulations (Interactive):
• Episode 2: Leading with the Organisation model

1.3 E-Learning and Simulations (Interactive):
• Episode 3: Leading with the Organisation model

1.4 Audio Clips, Podcasts and Videos

2. Practicing and Testing
2.1 Quiz
2.2 Challenges

3. Summary
3.1 Organisation Model Summary

4. Learn More
4.1 An optional deeper dive into the theory with Dr Ian

McDonald:
a) Levels of Work
b) Authorities and Accountabilities
c) Defining Work

Type Minutes Link/Contact Person Level of Work
4321

Videos and 540 1. Link and
articles 1.1 Link or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link or Organisation Model Learning Pathway |
Pathway | Degreed and search for the course title
Link or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link1.4a
Link1.4b or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link2.1a
Link2.2a
Link2.2b
Link2.2c or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link3.1a
Link3.1b or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title
Link4.1a
Link4.1b
Link4.1c or
Organisation Model Learning Pathway | Pathway |
Degreed and search for the course title

5. Change Management

5.1 Managing Change in Anglo American

Required Available Training for Required Knowledge Source
Knowledge No. Course title in Learn+ Learn+
Learn+
MANAGING CHANGE IN ANGLO AMERICAN (External)

5.1.1 Fundamentals of managing change in Anglo American Learn+
e-learning Teams
Pathway: Fundamentals of Managing Change at Anglo:
• Fundamentals of Managing Change in Anglo American
• Diagnostic Tool
• Complete Learning Survey

5.1.2 Change management keys to success in different change roles
Pathway: Role-based instructor-led change management
training:
• General employee
• Project team member
• Change sponsor
• Project team leaders
• Change manager/specialist
• People Manager

5.1.3 Want to learn more about managing change?
Pathway: External thought leaders’ insights on change
management:
• Prosci Resources
• Gallup Resources
• McKinsey Resources
• Mindtools Resources

Join the Change Management Space on Teams: All Change
Please Anglo American Change Management

The Anglo American Operating
Model is a system for managing
the work that people do.

Type Minutes Link/Contact Person Level of Work
Video 4321
Course
Task Managing Change in Anglo American pathway
(search for the course title)
Articles 3
Not specified
10
22 Managing Change in Anglo American pathway
(search for the course title)

Articles 75 Managing Change in Anglo American pathway
(search for the course title)

Request access from Nicola Cohen:
[email protected]

The foundation for being
Effective, Efficient and improving
Suitability requires sufficient
knowledge of the Anglo
American Operating Model.

5.2 Business Improvement Change Management

Required Available Training for Required Knowledge Source
Knowledge No. Course title in Learn+

BUSINESS IMPROVEMENT CHANGE MANAGEMENT KNOWLEDGE CENTRE | TECHNICAL ACADEMY

Change 5.2.1 Business Improvement Change Management 1 Learn+
Management 5.2.2 Business Improvement Change Management 2 Learn+
Introduction

5.2.3 The Art of Listening Learn+ and
5.2.4 The 4 building blocks of Change YouTube
Learn+

Anglo American’s 5.2.5 Pathway: BI/Equipping Yourself to Deliver: Learn+
Approach 5.2.6 • Introduction to Change Management Learn+
to Change • Managing Small-Scale Change
Management 5.2.7 • Managing Large-Scale Change Learn+
Pathway: BI/Preparing for change:
• Change Management Workbook
• Setting up the Team
• Stakeholder Identification
• Building a Change Narrative
• Communicate the Change
Pathway: BI/ Managing and Sustaining Change:
• Deliver the Message
• Building Capacity
• Measure Impact
• Lead Change
• Reward and Recognition
• Resistance to Chane

Type Minutes Link/Contact Person Level of Work
4321
Video 5 Link or
Video Degreed | Degreed and search for the course title
Video
Video 7 Link or
Articles Degreed | Degreed and search for the course title
18 pp
26 pp 5 Link or
33 pp Degreed | Degreed and search for the course title
Articles
Download 9 Link or
1 pp Degreed | Degreed and search for the course title
1 pp
4 pp 77 Link or
2 pp Degreed | Degreed and search for the course title
Articles
3 pp 8 Link or
2 pp Degreed | Degreed and search for the course title
2 pp
2 pp 14 Link or
2 pp Degreed | Degreed and search for the course title
3 pp

Required Available Training for Required Knowledge
Knowledge
Building Your No. Course title in Learn+ Source
Change Learn+
Management 5.2.8 Pathway: Agility/resilience/Change: Try it out!
Skillset 2 Subsections: 10 Items: Learn+
1. Developing
2. Proficient Learn+
3. Advanced

5.2.9 Pathway: Agility/Resilience/Change: Read it, Watch it!
2 Subsections: 13 Items
1. Developing
2. Proficient
3. Advanced

5.2.10 Pathway: Agility/Resilience/Change: Read it, Book It
4 Items
1.1 Live Learning Forum: Curiosity
1.2 Live Learning Forum: Managing Change

5.2.11 Pathway: Degreed -Managing Change: Learn+
1. What is Change Management important/Why is it

important today?
2. How do you manage change from a Leadership POV.
3. Leading Teams through change.
4. Learn More.
5. Build Your Skills.

Building Your 5.2.12 Pathway: Leading Change: Learn+
Change 1. How Change is Changing. 3 Items
Management 2. Be Ready for Change.
Skillset 3. Initiating Change.
Skills 4. Implementing Change.
Change 5. Managing Change.
Management: 6. Learn More.
Community of 7. Build Your Skills.
Practice
5.2.13 Manager Rating or Self Rating: Learn+
• Change Management
• Planning
• Influence

5.2.14 • Ask an expert via email:
[email protected]

• Join the community of practice: You are also welcome
to join the “All Change Please” Community of Practice on
MS Teams. Click here to join

Type Minutes Link/Contact Person Level of Work
Articles and 240 Link or 4321
video Degreed | Degreed and search for the course title

Articles, video 240 Link or
and quiz Degreed | Degreed and search for the course title or
Degreed | Degreed and search for the course title

Please contact 240 Link or
Adriana Verri Degreed | Degreed and search for the course title

Articles and 540 Link or
YouTube Degreed | Degreed and search for the course title

Articles and 720 Link or
YouTube Degreed | Degreed and search for the course title

Rating 6 Degreed | Degreed and search for the course title