West Updates

People Dear HCA Houston Healthcare West Family,
Service
Growth Thank you for taking the time to read about
Quality the great things that are happening at our
COVID-19 Updates Hospital. I appreciate the opportunity to
update you and keep you informed.
As we reflect on these past few years, I am
thankful for your continued resilience and
support. Thank you for your care of our
patients and your care for each other.
Thank you for your commitment and your
courageous dedication to improving human
life. We appreciate you!

Sincerely,

HCA Houston Healthcare West CEO

Last Update: 9/21/2022

Above all else,
we are committed
to the care and
improvement of
human life.

681994_07_2022



#keepingyouinformed

Gather Your Colleagues



Grab a Seat



Get Important Hospital Updates Week by Week

WEEK4LY15EM-P6L5OY5EE-0UP0DA0T1E CALL

Accept

Decline

Join your Senior Team every other Wednesday from 1-1:30PM via WebEx or
Phone to receive important hospital updates



Dial 415-655-0001 Access Code 2590 150 5932

4

•••••••••••

HCA HOUSTON HEALTHCARE WEST

FOOTBALL FRIDAY'S

All Colleagues: Wear your favorite NFL or
College Football Team Jersey on Friday's in

September & October!

NON CLINICAL COLLEAGUES - PAY $5 EACH FRIDAY TO
WEAR JEANS WITH YOUR JERSEY!

ALL PROCEEDS SUPPORT THE HCA HOPE FUND

Bring $5 cash to HR (or Credit Card to the Patient Access
Cashier) to support the HCA Hope Fund and pick up your

weekly football wristband!

To apply,
CLICK HERE

HCA Nurse Residency South HCA Facilities Participating in Event!
Quadrant Hiring Event! West, Pearland, Mainland, Clear Lake,
Southeast, Texas Orthopedic,
What is our Nurse Residency Program like? Medical Center
The Womans Hospital of Texas

The StaRN program is perfect if you are a recent Benefits
graduate, or have less than 6 months or no acute care
facility experience. StaRN provides a pathway for a Career Support
new RN to transition into the practice with a strong • Career Mobility
core of nursing fundamentals and critical thinking • Flexible Scheduling
skills. • Professional Development

StaRN is an integral part of the HCA Nurse Residency Education Assistance
program providing a comprehensive blended program • Tuition Reimbursement
that bridges the nursing practice gap for new RNs to • Dependent Scholarships
work in various specialties. HCA Houston Healthcare • Clinical Certification
helps you learn, grow and enjoy a rewarding nursing
career. Once you join us, you can build skills and hands- Support
on experience, and gain certifications and degrees for a
long-term career. Health & Life Benefits
• Competitive Pay
When and Where: • 401k Match
• Medical Plan Options
Thursday October 27th • Dental & Vision Benefits
5 p.m. to 8 p.m. • Extended Paid Family Leave
HCA Pearland Training Center • Employee Stock Purchase
11200 Broadway BLDG 200 2nd Floor • Adoption Assistance
Pearland, TX 77584
RSVP TODAY!

Join us for appetizers and bring a fellow nurse
graduate for a chance to win a grand prize! The more
friends you bring, the more chances you have to win.

Referral Bonus for StaRNs!

Help Us Grow Our StaRN Team!

We are growing and ready to add additional nurses to our team, just like you!
HCA Houston Healthcare is currently offering a $5,000 bonus to StaRNs
who are currently in a cohort at one of our facilities when they refer a new
nurse graduate to join our nurse residency program. Candidates should list
the referring StaRN’s name on their application and send it with a resume
to: CORPDLStaRNGCDTATeam@HCAHealthcare.com.

Bonus will be paid to the referring StaRN once both StaRNs
complete their cohort and convert to a full-time role in one of
our facilities.

There has never been a better time to join the leading provider of healthcare
in the Houston area!

careers.hcahealthcare.com



This is
your shot.

Receive your flu vaccine.

As we continue advancing the fight against
COVID-19, don’t forget seasonal flu.
Receiving the flu vaccine is still the most
effective way to protect against influenza
complications for yourself, your patients,
your colleagues, your family and your friends.

Deadline to record your flu vaccination Snap a photo of the QR code or
decision is October 31, 2022. visit HCAFluTrack.com to

register your flu vaccine decision.
For the best search results, use
Google Chrome and clear your
browser cache before
attempting to access the site.
Colleagues may
be asked to enter their 3-4 ID
and password if accessing the

site from a non-HCA Healthcare
computer or phone.

HCA Employee How the ESPP Works
Stock Purchase Plan 1. You decide how much you want to

The Employee Stock Purchase Plan (ESPP) is a contribute on an after-tax basis. You can
unique benefit that gives HCA-affiliated employees contribute from 1% to 15% of your eligible
an opportunity to: pay (up to a maximum of $25,000 per
calendar year).
• Get a 10% discount on HCA Healthcare stock
• Earn dividends on your stock 2. S tarting with your first paycheck of the
• Save money for your future and
• Take ownership in HCA Healthcare. offering period, ESPP contributions are
deducted from your eligible pay.
The ESPP allows you to set aside a small amount from
each paycheck, on an after-tax basis, to purchase shares 3. At the end of the offering period, your
of HCA Healthcare stock at a discount. You have four
opportunities each year to buy shares. contributions are used to purchase as many
shares of HCA Healthcare stock as your
Eligibility payroll deductions will buy. If the amount
you invested is not enough to buy a whole
You are eligible to participate in the ESPP if you share, a fractional share will be credited
are a full-time, part-time or PRN employee of an to your account.
HCA-affiliated facility, and you have been employed
for at least two consecutive months as of the first day Your purchased shares are credited to a limited
of the offering period. individual brokerage account accessible online
through HCArewards.com and maintained
During an enrollment period: by Computershare.

1. Go to HCAhrAnswers.com GOT 3 MINUTES? Check
out the ESPP video! Log on to
2. Click HCA Rewards and select ESPP HCArewards.com and click ESPP
to see how the ESPP works.
3. Click the link for the Merrill Lynch website
1
First time?
You will need to create a Merill Lynch User ID and
password the first time you access the website.
For future visits, you will be automatically logged
on when you access your account through
HCAhrAnswers.com.

Note: If your facility does not use HCA hrAnswers, log on to
HCArewards.com and select the ESPP icon.

Why participate in the ESPP? Get a 10% discount on the shares
you purchase
Take ownership in HCA Healthcare You’ll pay just 90% of the closing price on
The ESPP lets you share in HCA Healthcare’s the last day of the offering period.
potential growth and success.
Convenient investing and tracking
Save for the future The cost of the shares you purchase
The ESPP can be a step toward setting up a will be deducted from your paycheck,
structured investment program that may benefit beginning with the first paycheck of the
you and your family in the future. You can use upcoming offering period. You will receive
your ESPP account to supplement your other quarterly statements, and you can check
retirement savings, including your HCA 401(k) your balance or sell stock at any time.
Plan account.
You get to choose:
Receive dividends
HCA Healthcare currently pays a quarterly How much you want to own – Invest
cash dividend on all outstanding shares of as little as 1% or as much as 15% of
common stock. Your shares of common stock your eligible pay on an after-tax basis.
from the ESPP are eligible to receive quarterly (The maximum you can invest during
dividend payments if you own these shares a calendar year is $25,000.)
on the dividend record date and HCA’s Board
of Directors approves a quarterly dividend Flexibility – You can increase
distribution. If a quarterly dividend is paid, you or decrease your contributions
may also elect to reinvest the cash dividend during any of the four enrollment
payment to purchase additional shares of HCA periods. You can also stop making
Healthcare stock at the current stock price. If you contributions at any time. If you
have questions about dividend reinvestment, choose to stop contributions during
call Merrill Lynch at (855) 422-7862. the offering period, you will receive
a refund through payroll. If you stop
Through the ESPP, you will get a 10% contributions at least 15 days before
discount and will purchase stock at 90% of the purchase date, your refund will be
the fair market value as of the last business included in your last paycheck of the
day of the payroll deduction period. offering period.

For example, if the stock price is $80 on
the last day of the period, here is how your
stock price would be calculated:

$80 x 90% = $72

You would pay $72 per share for stock
with a fair market value of $80 making a
potential profit of $8 per share!

The discount received on the purchase
of stock through the ESPP is recorded as
ordinary income on your paycheck, and
the appropriate taxes will be withheld.

2

The ESPP Timeline

Each year, you will have four opportunities to enroll in the ESPP.

Plan Period Enrollment Period Offering Period Approximate Purchase Date
Winter Feb. 1-15 March 1 - May 31 June 1
Spring May 1-15 June 1 - Aug. 31 Sept. 1
Summer Aug. 1-15 Sept. 1 - Nov. 30 Dec. 1
Fall Nov. 1-15 Dec. 1 - Feb. 28 or 29 March 1

During the enrollment period, you can enroll or change your contribution percentage. Once you
enroll in the Plan for the first time, your participation will automatically continue with the same
contribution percentage each period unless you log in to make a change. It may take up to 10
business days after the purchase date for the shares to be posted to your account.

Managing Your Account

Selling Stock

After shares are credited to your account, you can
sell them through the ESPP any time by calling
Merrill Lynch at (855) 422-7862. You will be
responsible for transaction fees related to the sale as
well as any capital gains taxes due on earnings from
the sale. If you are unsure how capital gains taxes
are calculated, it may be a good idea to contact a
professional tax adviser before you sell.

Transaction Fees Keeping Track of Your
ESPP Account
When you participate in the ESPP, HCA Healthcare
pays the brokerage fees for maintaining your • To access your account, go to
limited brokerage account. HCA Healthcare has HCAhrAnswers.com,* click HCA
also negotiated a discounted sales commission Rewards and select ESPP.
for when you sell shares of HCA Healthcare stock.
• You can also call (855) 422-7862
Note: Investing in HCA stock through the ESPP carries a level of risk and may to check your balance or sell stock.
not be suitable for all employees. Before participating in the ESPP, you should
carefully consider your investment objectives, level of experience and tolerance • You will receive a quarterly statement, which
for risk. Past performance of HCA’s stock price may not be indicative of future shows the number of shares in your account and
results. Seek advice from an independent financial advisor about participating the market value. You should keep this statement
in the ESPP if you have any doubts. This document should not be regarded as for your records. You may need the statements to
investment advice or as a recommendation regarding any course of action. assist in your income tax preparation for the year
when you sell the shares.
The following employees may not be eligible for the ESPP due to current
agreements or regulatory compliance: • When you are logged in to your ESPP account,
click My Profile to set up communication
• Employees at a facility participating in a collective bargaining agreement preferences, direct deposit, tax certification
or a facility that mirrors a facility with a collective bargaining agreement. and dividend payment method.

• Certain employed physicians. Remember to Keep
• Certain employees of a partnership. Your Statements!

An employee identified as a Company Insider must obtain pre-clearance before
enrolling in or canceling ESPP participation or electing dividend reinvestment.

* If your facility does not use HCA hrAnswers, log on to HCArewards.com
and select the ESPP icon.

3

Thank you to all Departments who participated
in our Back to School - School Supply Drive!

You helped support over 65
kiddos of our HCA Houston
Healthcare West colleagues as
they prepare to start a new

school year!



How many did you get right!? We had 13 winners who all got an A+ 100%
on their quiz! They’ll each be receiving 3,500 Care Recognition Points!

Thank you to all others who participated - you will each receive 1,750 Care
Recognition Points!

Arielle Ball Michelle Fox Tracey Teltschik

Janice Butler Tashauna Mccray Eileen Gamboa Beverly Woodfin
Debra Lindsey Kenny Russo Nikki Thunder Megan Marrieta

Something on your mind? Message a
dedicated therapist any time, anywhere

With Talkspace online therapy, you can regularly communicate aa
with a therapist, safely and securely from your phone or desktop.
Make progress. No office visit required. iOS • ANDROID • DESKTOP
TEXT • VOICE • VIDEO • PHOTO
Here’s how Talkspace can fit your life:
With Talkspace, you can message a licensed therapist, 24/7.

Find a therapist with an online matching tool.

Start therapy within hours of choosing your therapist.

Therapists respond daily, five days a week.

Schedule live video sessions, when needed.

D ownload the Talkspace app on your mobile phone
or desktop computer.

Talkspace is your space. To use in your time. It’s private,
confidential and convenient. And it’s covered under
your Optum® behavioral health and emotional
wellbeing benefits.*

Talkspace is convenient, safe and secure
Simply register (first visit only) and choose
a provider at talkspace.com/connect.
Then message any time, anywhere.

Call Optum member services at
(877) 950-5075 to receive your
access code.

*Copayment may apply and will be charged weekly via credit card. You may use Talkspace as often as desired per week once copayment for that week has been paid.

Optum and its respective marks are trademarks of Optum, Inc. All other brand or product names are trademarks or registered marks of their respective owner. Because we
are continuously improving our products and services, Optum reserves the right to change specifications without prior notice. Optum is an equal opportunity employer.

Optum does not recommend or endorse any treatment, medication, suggested approach, specific or otherwise. The information provided herein is for educational purposes
only. For advice about specific treatments or medications, please consult your physician and/or mental health care provider. Certain conditions and restrictions may apply.
Also, certain treatments may not be covered in some benefit plans. Check your health plan regarding your coverage of services. If you are experiencing thoughts of
suicide or if this is urgent and an emergency, call 911 or 1-800-suicide (784-2433) or 1-800-273-TALK (8255).

© 2021 Optum, Inc. All rights reserved. WF4279998 208661-032021 OHC

Say hello
to Sanvello

On-demand help with stress, anxiety and depression. The Sanvello app is available
to you at no extra cost as
Sanvello is an app that offers clinical techniques to help dial down the symptoms part of your plan's behavioral
of stress, anxiety and depression — anytime. Connect with powerful tools that health benefits.
are there for you right as symptoms come up. Stay engaged each day for
benefits you can feel. Escape to Sanvello whenever you need to, track your
progress and stay until you feel better.

More information on liveandworkwell.com.
Guest Access Code for liveandworkwell.com is: HCA

Daily mood tracking Coping tools Guided journeys

Answer simple questions each Reach for just the right tool to relax, Designed by experts for a range of
day to capture your current mood, be in the moment or manage stressful needs, journeys use clinical techniques
identify patterns and self-assess
situations, like test-taking, public to help you feel more in control and
your progress. speaking or morning dread. build long-term life skills.

Personalized progress Community support

Through weekly check-ins, Sanvello Connect with one of the largest
creates a roadmap for improvement. peer communities in the field and
share advice, stories and insights —
Track where you are, set goals
and make strides week by week. anonymously, anytime.

Get the Sanvello app on LiveandWorkWell.com. Or get the app on Google Play or iTunes using
your medical insurance ID for free access to the premium version. Questions? Email info@sanvello.com.

The Sanvello mobile application should not be used for urgent care needs. If you are experiencing a crisis or need emergency care, call 911 or go to the nearest emergency room. The information contained
in the Sanvello mobile application is for educational purposes only; it is not intended to diagnose problems or provide treatment and should not be used as a substitute for your provider’s care. The Sanvello
mobile application is available at no out-of-pocket cost to you through your health plan membership. Participation in the program is voluntary and subject to the terms of use contained in the application.
© 2019 Optum, Inc. All rights reserved. WF728955 85787-072019 OHC

Recognition Tip:

CHECK YOUR PERSONAL POINTS
BALANCE AND CASH IN FOR AWARDS!!

With the many ways you can earn recognition through our online recognition
programs there is a good chance you have points to redeem!

Redeem Your
Points Today!

Log in and check your personal
points balance today.

View your balance by viewing
the shopping cart icon at the top
right-hand side of the screen.
Click Rewards to browse
thousands of items on our online
catalog – including gift cards!

https://colleaguerecognition.isrewards.com

GRAB A COFFEE! HUNDREDS OF GIFT CARDS HAVE SOME FUN
1,685 POINTS 1,685 TO 31,100 POINTS 41,158 POINTS

Remember, HCA covers the tax portion on any redemption within the rewards catalog.
This valuable benefit means you receive the full value of the award you order.

Have a question about your account? Call us 1-800-875-8284.

Farrell, Kyle Nwosu, Perpetua Ndidi

Flowers, Jasmine Ojeah, Uche

Fulton, Tenisha T Olutimayin, Joy

Garcia, Mathilda L O'Quinn, Dominique J

Gentry, Monica P Ovbiagele, Rebecca E

Guillory, Michelle Y Pascual Dieguez, Annia

Gupta, Anjali Patel, Mrudula

Abell, Julia E Hagen-Summy, Pamela Peterson, Tameika U
S
Abraham, Jency Pham, Quoc
Hampton, Sandra J
Aguirre, Rocio Qurashi, Aysha S
Hartford, Asia
Alatishe, Lateef Rabanzo, Jaizen R
Hendershott, Tiffany
Allen, Ruby Radchenko, Julia
Hobbs, Chona D
Alukda, Dima Ramirez, Ilda
Imo, Nnenna
Angeles, Jose N Reese, Rebecca K
Isaacs, Giovohnne
Baby, Radhika Resendez, Daisy B
Bailey, Jodi-Ann LaToya Jimerson, Troi Evette
Rockenmeyer, Mary
Johnson-Tutt, Deseree Rodriguez, Leticia M
Becktell, Lorelei Jones, Ryan

Brown, Jonathan Roemer, Susanne
Kaptchouang, Nadilia Sampson, Stephanie
Brummer, Lora K Kreitzberg, Tammy Lynn Sarpy, Angela N

Burton, Lisa S Lale, Legesse L

Busbee, Laurie L Lara, Josh A Shaji, Sinu

Callisaya, Eda Le, Hannah Shipley- Lamont, Dena K

Carriere, James H Lecea, Adam Sparavier, Lauren O

Cepeda, Miguel A Trammell, Barbara G
Chovhunoita, Chiedza Libranda, Emerlisa M Ukah, Amarachi C
Mathew, Deepa
Colter, Therasa Weathersby, Charlotte L
Matos, Crystal
Czurgiel, Zbigniew Williams, Brittni
De Lara, Adriana Ramos Mckinney, Kaitlin A
McNeely, Tamara C Williams, Jemma M

Delos Santos, Marsha Mendoza, Jonathan A Wright, Tierny G

Dugas, Alberta A Moore, Curmesha

Easley, Nichelle
Edwards, Raymond E Nair, Balu B
Njoku, Anita
Estrada, Joe L

For all of life’s challenges, supp

I can’t keep up with I’ve been so I’d like to talk
my to-do list. stressed lately. on the phone r

Optum WorkLife services Sanvello self-care app Optum emotio
wellbeing serv
Connect to services for everything Dial down the symptoms of stress,
from childcare and eldercare to home depression and anxiety. You Get immediate co
repair and lawn care. Specialists will have free access to the premium support* at any tim
find professionals for you and then Sanvello app, which helps you you’re going throu
tell you how much their services track daily mood, access coping relationship or wo
cost, their credentials and their tools, build life skills and connect legal or financial co
contact information. with peer communities. other stressful situ
Healthcare benefit
How to access: How to access: in-person or online
Call 1-877-950-5075 or go online: 1. Go to liveandworkwell.com sessions at no cost
1. Go to liveandworkwell.com
(access code: HCA). How to access:
(access code: HCA). 2. Scroll to the box titled Try our Call 1-877-950-50
2. Click Benefits & Services
self-care app.
in the top menu.
3. Select Additional Benefits Click here to access Sanvello.

Information.
4. Click WorkLife Services.

Click here to access WorkLife
Services directly.

Not sure where to start? Have questions along the way?

Call Optum emotional wellbeing services or check out all that’s available online:
1-877-950-5075 or liveandworkwell.com (access code: HCA).

Access online chat on liveandworkwell.com Monday through Friday from 8:00 a.m. to 5:45 p.m. CT.
You’ll be connected to a team member who can help you with authorizations, referrals for assistance,
information on your benefits and more. Click here to chat now.

*Confidential in accordance with the law.
**Services are subject to in-network and out-of-network fees, including deductible.
This program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. This
a substitute for a doctor’s or professional’s care. Due to the potential for a conflict of interest, legal consultation will not be provided on issues
legal action against Optum or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employe
This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limi
North Texas Division: Not all of the programs described here may apply. Call IPM at 1-888-600-4327 for five free counseling services.
© 2022 Optum, Inc. All rights reserved. WF3734765
Provided at no additional cost as part of your health plan.

port is here

to someone I’d prefer to I need ongoing
right now. interact virtually. therapy.

onal Virtual Visits Optum Behavioral
vices Health benefits
Virtual visits provide you with
onfidential confidential* appointments that Find ongoing in-person or online
me for whatever work with your lifestyle. Use secure therapy for anxiety, depression,
ugh, including videoconferencing apps to connect substance use disorder, post-
ork issues, with providers online. With virtual traumatic stress disorder (PTSD)
concerns, or visits, clinicians can assess and treat and other mental health concerns.
uations. HCA general mental health conditions, Coverage is available through your
fits include such as depression and anxiety. HCA Healthcare medical plan.**
e counseling
t to you. How to access: How to access:
075 1. Log on to liveandworkwell.com Call 1-877-950-5075 or go online:
1. Go to liveandworkwell.com
s program is not (access code: HCA).
s that may involve 2. Under Find Care, select (access code: HCA).
er or health plan). 2. Click Benefits & Services
itations may apply. virtual visits.
3. Review the How it works in the top menu.
3. Select Behavioral Health Coverage.
instructions, then select
Get Started to find a provider Click here to access Behavioral Health
licensed in your state. coverage directly.

Talkspace

Use the Talkspace app to get the
extra support you need in a way
that works for you. With Talkspace,
you can reach out to a licensed, in-
network Optum provider from your
computer or mobile device, 24/7.

How to access:
1. Call 1-877-950-5075 and

request an authorization code.
You will be asked to verify
your HCA 3-4 ID as well as give
a brief description of your
situation.
2. Go to talkspace.com/connect
to get started.

Colleague Networks

At HCA Healthcare, we strive to foster a diverse and inclusive environment where all colleagues
can thrive. HCA Healthcare Gulf Coast Division is excited to be the first to launch

Colleague Networks – employee-led, self-directed voluntary networks that strengthen our
culture of diversity & inclusion by facilitating connection, collaboration, and celebration
among colleagues. Colleague Networks are spaces for colleagues to share ideas and

solutions, build relationships, and unlock possibilities for career development, mentorship,
and engagement in the communities we serve.

All colleagues are welcome to join and participate as members!

Scan the QR codes to join the Colleague Networks!

Young Professionals Asian The Voice
Black Colleague Network

HCA West
NFL Kickoff

Tailgate
Party

HCA Alert

At HCA Healthcare, we care like family and
want our colleagues to be safe and informed
in an emergency.

The HCA Alert communications 790-98
system is used to confirm the
safety of colleagues in the event of
an emergency and provides urgent
information on situations - such as a
natural disaster, security threat, office
closing or network outage - affecting
where our colleagues live and work.

To ensure your mobile device
is registered to receive
emails, texts or phone calls
in the event of an emergency
from the HCA Alert system,
visit HCAhrAnswers.com
using the QR code and type
keyword: HCA Alert.

Take care.

You have been contributing to our purpose of caring for our communities. Providing care like family.
Whether you work in a clinical setting, in an office or from home, you deliver hope to our communities.

It’s easy to forget about yourself, especially when we face demanding circumstances. But, it’s more
important than ever to take care of yourself. HCA Healthcare offers free programs and resources to
help you do just that.

We’re here to help.

I want to focus on I need to focus on my I need medical care
my health and overall emotional wellbeing

wellbeing I need help managing I want to focus
my family/household on my career
I need to focus on my
finances

I want to build I want help supporting
relationships and give back my child’s educaiton

to the community

For information about all of these resources, go to
HCAhrAnswers.com* > HCA Rewards > go to the Wellbeing Hub.

Need help now?

Licensed professional counselors are available 24/7 to offer confidential,
no cost support to you and members of your household.

Call (877) 950-5075 | North Texas only: Call (888) 600-4327
Se habla español.

* If your facility does not use HCAhrAnswers: While on the HCA Healthcare network, go to Atlas Connect
(https://connect.medcity.net) and click the HCA Benefits and Rewards icon. If your facility does not
have access to Atlas Connect, go to HCArewards.com.

“ When a crisis hits, 2 easy ways to donate:
our colleagues are
like family.” — Traci Text IGIVEHOPE
to 313131
Colleagues helping each other
Hover here
4,925 families helped last year

Learn more or apply for help: www.hcahopefund.com



Care.
That’s why
we’re here.

We’re here to prevent and treat illnesses. We’re here to provide answers.
We’re here to bring comfort to those who need it most.
We are here because we are dedicated to the care and improvement of human life.
Between September 15th and October 15th, share YOUR connection to care for a chance to
win 20,000 points. Your story may even be featured on the Care Recognition website!

Here’s how to share your story:

1. Visit Care Recognition by going to
https://colleaguerecognition.isrewards.com.

2. Click on the “Care. That’s why we’re here.” banner on the
Care Recognition home page.

3. Share your story in the “Comments” box.

Each week between September 15th and October 15th, 100 submissions will be selected
at random to win 20,000 points.
*Points will be deposited weekly during the promotion. You will be notified via your HCA Healthcare
email once points have been deposited.

Need help with the website? Call 1-800-875-8284.

iMobile
Ordering at
Cafe Express

HOW TO ORDER
-Text your name, d e p a r t m e n t , a n d
b e v e r a g e order to 346.378.2040. The
barista will prepare your order and
send a t ex t back when it is ready.

-Come to Cafe Express to pay for a n d
collect your order!

Cafe Express
iMobile Number:
346.378.2040

M-F 6:30a-4p
Saturday 6:30a-2p

Colleague
of the Quarter

Do you know a colleague who consistently goes above
and beyond, provides exemplary service or has made
a positive impact?

You can nominate a fellow colleague for a Colleague of the Quarter Award.
Colleague of the Quarter winners will receive points.

COLLEAGUE OF THE QUARTER NOMINEES SHOULD:
• Exemplify the goals of our organization
• Maintain a positive attitude toward responsibilities, peers and patients
• Serve as a role model to others
• Demonstrate superior, patient-centered care
• Always display an unwavering conviction to performing the best work possible
• Continually exhibit a willingness to learn and contribute to team and/or organization’s goals

To nominate a colleague, log in to
your CARE Recognition account and
follow the steps here:

https://colleaguerecognition.isrewards.com

1. Programs > Recognition
2. Colleague of the Quarter
3. Select Recipient
4. Select Reason for nomination
5. Enter Comments

Why you feel a colleague should be recognized.
Be specific in your nomination comments.

All nominations will be reviewed by
a committee on a quarterly basis.

HCA Healthcare’s
FastTrack Pathway
to Clinical Care

Earn your degree. Achieve your dream.

Achieve your dream

Earn your associate degree through HCA Healthcare’s new FastTrack Pathway
to Clinical Care program

Get personalized Complete prerequisites with Earn an associate
guidance from a student NO out-of-pocket costs degree from a partner
community college with
success coach NO upfront tuition costs

(limits apply)

HCA Healthcare is committed to supporting colleagues who want to advance
their careers in clinical care.

If you dream of a career in nursing, HCA Healthcare’s new FastTrack Pathway
to Clinical Care offers an opportunity to earn your associate degree. You can
complete your prerequisites – required courses for admission to your selected
clinical program – at your own pace through a subscription service. Once you
have completed your prerequisites, you can continue your journey at one of our
partner community colleges.

The FastTrack Pathway to Clinical Care also offers options for colleagues who
need to finish their high school diploma or improve their English language skills
before starting college.

HCA Healthcare will directly pay eligible costs (up to $5,250 per year) to partner
schools, meaning little to no out-of-pocket expense to colleagues.

Eligibility

You must be a full-time or part-time colleague with at least 90 days of continuous service and be
eligible for the HCA Healthcare Education Assistance Policy through EdAssist.

FastTrack Program

Financial, student success & education coaching

A student success coach can help you choose the right program options, guide
you through your educational journey, and provide advice on topics such as time
management, study skills and financial planning.

Complete your prerequisites

HCA Healthcare will pay for a 12-month subscription where you can take online courses
to complete your prerequisites at your own pace. You won’t pay for tuition or e-books.
If you need more time to complete your coursework, you can re-apply at the end of
the first 12 months. In addition to the prerequisites, you can also complete English as
a second language and high school courses through the “MyTime English” and “Career
Online Highschool” options!

Enroll in a participating community college

After you complete your online general education or prerequisite courses, you’ll transfer
your credits to a finish your associate degree through one of HCA Healthcare’s partner
community colleges. Please note, many of the partner colleges offer multiple locations
and online course options.

Applying for Community College in EdAssist

You must submit a course pre-approval application through the EdAssist website
before each academic term to qualify for tuition reimbursement. Each term that
your EdAssist application is approved, your school will submit an itemized tuition
invoice to HCA Healthcare for processing and payment. This allows your school to
bill HCA Healthcare directly for your tuition expenses. You are not responsible for
your up-front tuition expenses, up to $5,250 a year!

FastTrack Pathway to Clinical Care

Review the Education
Assistance Policy

Go to HCAhrAnswers.com* and
search Tuition Assistance.

1

Speak to a Transfer to an eligible
financial coach community college

Call (800) 640-2235 or go to Apply to a participating partner
HCAhrAnswers.com* > HCA college after you complete your
Rewards > Education Assistance. FastTrack courses.
From application to graduation,
EdAssist coaches are available to 5
assist at any point in your journey.

2

Submit your FastTrack Use the tuition benefit
application to cover your costs

Go to HCAhrAnswers.com*> Submit a new application
HCA Rewards > Education through the EdAssist website
Assistance > EdAssist website. before each academic term
EdAssist will send your request to receive HCA Healthcare’s
to your manager for approval tuition benefits. You’ll receive
after you complete the application. a Letter of Credit (LOC)
to present to the partner
3 community college as your
form of payment.
Complete your
FastTrack courses 6

Take your prerequisites or Complete your
general education courses courses and clinicals
online at your own pace within
12 months. If you need more Submit your final grades and
than 12 months to complete other required documentation
your course work, you must through the EdAssist website
submit a new application within 60 days of course
through the EdAssist website. completion.

4 7

*I f your facility does not use HCAhrAnswers.com, you can access the resources described in this document by
going to Atlas Connect (https://connect.medcity.net) while logged into the HCA Healthcare network and clicking
the HCA Benefits and Rewards link. If your facility does not use Atlas Connect, log on to HCArewards.com.

CONGRATULATIONS! Graduate with an
associate degree

Talk to your local HR
representative about your
next opportunity within
HCA Healthcare before you
complete your degree.

8

Pass
certification
exams

Need help?

Speak directly with a Bright Horizons EdAssist Solutions
representative Monday through Friday from 7 a.m. – 7 p.m.,
Central time at (800) 640-2235.

What’s stopping you? • A dult care and eldercare support such as adult
daycare programs, dementia resources and
We know that life doesn’t pause when you go in-home nursing care
back to school. HCA Healthcare offers benefits to
help you with expenses and responsibilities that • Chronic illness support including transportation,
could otherwise get in the way. caregiving, food service and other types of support

Costs? You are NOT responsible for out-of-pocket • A nd more!
tuition expenses up to $5,250 each year.
Other concerns? Talk it out with a professional
Technology? See discounts through Abenity through Optum. It’s confidential and available
on computers and Microsoft software. Go to 24/7 at no cost to you. You and each member of
HCAhrAnswers.com* > HCA Rewards > select your household can connect with a therapist in
the Consumer Discounts icon. person, online or through text via the Talkspace
app. For 2022, we are increasing the number of
Family responsibilities? Go to liveandworkwell.com free visits per topic from five to eight to better
(access code: HCA) to find: support the ongoing emotional needs of our
colleagues and their household members during
• Personal services including pet care, lawn care the COVID-19 pandemic. Call (877) 950-5075 to
and auto or home repairs discuss topics including relationships, burnout,
stress, drug or alcohol use, financial issues
• Child, family and parenting support such as and more.
locating a new childcare or after-school program
or getting support for adoption Go to HCAhrAnswers.com* > HCA Rewards >
Search Emotional Wellbeing
• Educational resources including preschools,
adult education classes and colleges

* If your facility does not use HCAhrAnswers.com, you can access the resources described in this document by going to Atlas Connect (https://connect.medcity.net)
while logged into the HCA Healthcare network and clicking the HCA Benefits and Rewards link. If your facility does not use Atlas Connect, log on to HCArewards.com.

Frequently asked questions

What if I fail a prerequisite course? Can I be reimbursed for any other expenses?
The HCA Healthcare FastTrack Pathway is designed The HCA Healthcare FastTrack Pathway covers all
for you to succeed. However, if you fail a FastTrack costs included in the annual subscription fee as
course, you are encouraged to retake the course well as e-textbooks. While the program covers your
and achieve a passing grade during your 12-month tuition when you enroll in a partner community
subscription. If you need longer to retake or complete college, you are responsible for all other expenses
your courses, you’ll need to reapply for the benefit including books, lab fees, exam and licensure fees,
through the EdAssist website. course-related fees, meals, lodging, transportation,
tools or supplies.
What if I fail a community college course?
You must earn a minimum grade equivalent of Can I apply for direct bill through a partner
C or better in all courses you take at a partner community college?
school. If you do not receive a C or better, you Direct bill is only available for colleagues who
may retake the course at your own expense. You participate in the FastTrack program.
will not be eligible to continue participating in the
direct bill program until you receive a compliant Once I complete my prerequisites, do I have to
grade. Courses in which you receive an incomplete, attend a partner community college?
withdrawal or equivalent grade are also ineligible No. Once you have completed your prerequisites,
for the direct bill benefit. you do not have to attend a partner community
college. You will be eligible for tuition assistance
Once I am approved for FastTrack, will my approval at accredited institutions as well as direct bill
carry over every year for all my future courses? programs through Galen College of Nursing.
No. You must re-apply for the FastTrack program
every 12 months. Once you transfer to a partner Note:
community college, you must submit for course • C ertain employees are not eligible to participate
approval before each course start date.
in these programs. This includes employees covered
Can I participate while on a leave of absence? by a collective bargaining agreement (unless their
No. You must be an active status employee at the time CBA permits participation), certain employed
of application pre-approval and payment processing. physicians and graduate medical education
residents and fellows. These employees should
Will I ever have to repay my education assistance? go to HCAhrAnswers.com and search tuition
Any full-time or part-time colleague who voluntarily reimbursement to view the program that applies.
ends employment or who is terminated for cause
within two years of receiving tuition assistance may • A lthough attainment of educational goals often
be required to refund payments received within that leads to improved performance and new career
time period (as outlined in the full policy), except in opportunities, participation in this program does not
situations of position elimination or reduction in guarantee a specific career result such as a promotion
force. Any part-time colleague who doesn’t commit or salary increase. HCA Healthcare reserves the
to move to a full-time position after completing right to terminate or amend this program at its
their degree program may be required to repay sole discretion.
reimbursement amounts received within that
time period.

Your dream doesn’t stop here: Tuition assistance with
Galen College of Nursing

Galen College of Nursing provides HCA Colleagues an online RN to BSN program with $0 tuition out-of-
pocket. They also offer direct bill up to $5,250 in tuition for campus-based Practical/Vocational Nursing
and Associate or Bachelor of Science in Nursing programs. Galen College also offers an online MSN
degree with a direct bill option.

Visit the Galen College of Nursing website at galencollege.edu/hcahealthcare or call (833) 224-7703 for more
information on program availability, as well as information on physical campus locations and openings.

On your iPhone or Android device scan the
QR Code or go to www.HCACertUpload.com

Sign in, just like you sign into
the network at work.

Select the certification you are updating.
Change date acquired to today.

Change Renewal date to the last day of the current
month 2 years from now.

Click the blue “select file”

Click “choose file” and take a
picture of your card. Then upload it.

Click agree box.
Type your name exactly as it appears at

top, then click “confirm”

For assistance with uploading your certifications, please call
the HR Answers Service Center phone:
1-844-HR-ANSWR (472-6797)







Wound ip of the Week

Care U

Who: Any nurse can
When: For wounds
How: The order app

“per protocol.” You d

Potential reason

wound care physician
The wound care phys
vacs. The wound care

Understanding Wound Care Consults

n place a consult for a wound care nurse

stage 2 or higher, or for wounds that need wound care orders.

pears as “SKIN/WOUND consult” in Meditech, and can be done
do not need a MD order.

ns for delays or cancellations: If the case already has a

n, the wound care nurse will not evaluate or treat the patient.
sician will manage their case. *An exception would be for wound
e nurse may be consulted for wound vac dressing changes only. *

We have 2 wound care doctors:
Dr. Edith Akintokunbo (Dr. A)
Dr. Naveed Farooq



EXEMPLARY SERVICE AWARDS

YOU ASKED, WE LISTENED

A DAISY can't survive without the BEE and a BEE can't
survive without a DAISY

Nurses are nominated by anyone in the organization patients, family Non Clinical colleagues (ex: EVS, FANS, registration, facilities
members, nurses, physicians, and colleagues. Anyone who management, HIM, Accounting, Scrub Techs, etc.) are nominated
experiences or observes extraordinary compassionate care being by anyone in the organization patients, family members,
provided by a nurse can submit a nomination. colleagues, and physicians. Anyone who experiences or observes
extraordinary compassionate care being provided by a Non
Clinical colleague can submit a nomination.

Nurse Leaders (ex: Clinical Nurse Coordinators, Charge Nurses, Clinical
Educators, Nurse Managers, Nursing Directors, AOS, Supervisors, etc.) are
nominated by anyone in the organization patients, family members, nurses,
physicians, and colleagues. Anyone who experiences or observes
extraordinary compassionate care and leadership being provided by a nurse
leader can submit a nomination.

Nominate a colleague today for one of these prestigious awards





Join me in congratulating
our

July 2022

Daisy Award Honoree

Prajuna Giri, RN (ICU)

“You expect a nurse to be good at

what she does and what they learned but when a July - 2022 Nominees
nurse has compassion and care for their

patients, you get an excellent nurse and Jose Angeles (Cath-Lab) Elizabeth Muigai (Resource Nurse)
what this lady does you can see it in how
she cares for her patients. Her care and Ami Patel (6th) Lynneya Salinas (IMU)
concern shows in how the patient is heal-
ing and improving in her care. You feel Tiffany Folmer (ICU) Legasse Lale (4th)

Dennis Poscablo (IMU) Robert Canedo (4th)

Elizabeth Muigai (Resource Nurse) Ethan Bush (ICU)

Lynneya Salinas (IMU) Alisa Jestice (Day Surgery)

good when you see her caring for pa- Legasse Lale (4th)

tients. You can see her compassion in do- Robert Canedo (4th)
Ethan Bush (ICU)
ing the best job she can do. This nurse Alisa Jestice (Day Surgery)

has that and more. “ Ami Patel (6th)
Tiffany Folmer (ICU)

Dennis Poscablo (IMU)