Instruction Manual Washlet SG - Toto Ltd.

00000 Instruction Manual

Washlet SG

TCF490A
TCF491A

Safety Instructions . . . . . . . . . . . . . . 2 Introduction
Operational Instructions . . . . . . . . . 5
Tips for Using the Washlet . . . . . . . 6 Operation
Performance Features . . . . . . . . . . 7
Parts and Features . . . . . . . . . . . . . 8 Maintenance
Before Using the Washlet . . . . . . . . 10
Troubleshooting
How to Use the Washlet . . . . . . . . 12
✲ Thank you for your recent purchase of the TOTO Washlet. Please For Best Results . . . . . . . . . . . . . . . 14
read the enclosed information to ensure the safe use of your
product. Adjusting the Temperature . . . . . 14
Energy-Saving Features . . . . . . . . 15

How to Use the Energy-Saving
Timer . . . . . . . . . . . . . . . . . . . . . . . 15

Caring for your Washlet . . . . . . . . . 18
Before Cleaning the Washlet . . . 18
Daily Care and Maintenance . . . 18
Thorough Cleaning of the Produc1t .9. .
Cleaning the main unit, toilet seat
and Lid . . . . . . . . . . . . . . . . . . . . .19
Cleaning the area between the
main unit and the toilet bowl . .2. 1.
Periodic Cleaning of the Product .2.2.
Cleaning the water filter . . . . . . 22
Cleaning the wand . . . . . . . . . . 24

Preventing Damage Due to
Frozen Water Pipes . . . . . . . . . . . . 25
Troubleshooting . . . . . . . . . . . . . . . . 28
Specifications . . . . . . . . . . . . . . . . . 31

Warranty . . . . . . . . . . . . . . . . . . . 32

Safety Precautions Warning

Please follow these safety precautions. When the Washlet is installed in a bathroom; Silicone sealant
Please read these safety instructions before using your Washlet. The following details are important Power plug
safety precautions, which should always be followed. Make sure to caulk around the power plug with silicone sealant for
• The definitions of symbols that are used throughout this manual are detailed below. waterproofing.
G Power plug without waterproofing may result in fire or electrical shock.
✲ In such case, please request your installer for plug’s waterproofing.

Warning Improper use of this product may result in death or serious injury. Improper use of heated toilet seats can result in a low-grade burn.
G When sitting on the heated toilet seat for extended periods of time, turn the temperature setting
Caution Improper use of this product may result in injury or property damage. Always perform
the following to OFF.
G Make sure that the temperature setting for the heated toilet seat has been set to the OFF
• The definitions of the following symbols are detailed below.
position before being used by the following persons:

Young children, elderly or users who cannot perform appropriate setting of the temperature.
Sick or disabled users who do not have freedom of movement.
Users who are on medications that cause drowsiness.
Users have consumed a great deal of alcohol or who are extremely tired and may fall asleep
while using the toilet.

Examples of symbols Definitions of symbols

The symbol indicates a prohibited use of the product. Be sure to turn off the switch on the cabinet panel, when Introduction
For example, the symbol to the left means "Do not disassemble". removing the main unit for cleaning.
G Follow this instruction to avoid a risk of fire or electrical

shock.

The symbol is used to indicate a required step in the use of Do Not disassemble, repair, or reconstruct the product.
this product. G Such attempts may result in fire or electrical shock.

Warning Do not Do Not handle the power plug with wet hands.
disassemble G Handling the power plug with wet hands may result in electrical shock.
Do not handle
Do Not splash water a detergent on the main unit or power plug. with wet hands Do Not continue use of a malfunctioning product.
G Doing so may cause fire or electrical shock.
Prohibited G If the following occurs, disconnect the power plug from the wall outlet, and close the water
Do not splash shutoff valve to prevent the flow of water.
water on product

Washlet is an electrical appliance and therefore, do NOT install in a location where there is Possible malfunctions: G The product feels extremely hot.
a likelihood of water being splashed over it or where the ambient moisture content is such G Water leaks from either the main G The product is cracked or broken.
that water droplets form on its surface. G The product is smoking.
unit or the water pipes.
When using this product in a bathroom, ensure that there is adequate ventilation by means G The product makes a strange noise
of ventilating fan, or vent port.
or emits a strange odor.
G Follow these instructions to avoid a risk of fire or electrical shock.
G Continued use of a malfunctioning product may result in fire or electrical shock or cause water
damage.

Always perform Install the power plug socket as follows. Do Not damage the electrical cord or toilet seat cord.
the following
G Follow these instructions to avoid a risk of fire or electrical shock. Do not crack, bend, twist or pull the cords.
a. Protect the circuit with a high sensitivity/high speed circuit breaker (rated sensitivity current; Do not treat or heat the cords or place
15mA or less) or insulating transformer (from 1.5kVA to 3kVA both inclusive). heavy objects on top of them.
b. Mount the power plug socket at least 800mm above floor level and as far away from the
bathtub as possible. G Use of damaged electrical cords may result in a short circuit, electrical
shock or fire.
✲ Check to see that the above wiring work specified in a. and b. above is done and complate.
Otherwise, please request your installer to complete wiring.

Make sure that ground wire is properly installed. Ventilating fan or Power Do Not use a loose or faulty electrical outlet.
vent port board G Use of a loose or faulty outlet may result in fire or electrical shock.
G Failre to install a ground wire could result in electrical
shock in the event of malfunction or leakage. Earth leakage Do Not use this product with the electrical current that is Not 220V.
Note : breaker G Use of multi-prong outlet adapters with this product may result in
To complate a ground wire, use copper wire with earth
resistance 100Ω or less and with a diameter 1.6mm and At least overheating or fire.
more. 800 mm

✲ In case that ground wire is not installed, please request Do Not connect this product to a water source that is not safe to drink.
your installer to complete grounding. G Use of water that is not safe for drinking may cause irration or injury to the skin.

2 3

Caution Operational Instructions

Do Not use this product while smoking or using other heated objects. Always follow these precautions to ensure the safe use of your product.
G Use of heat near the toilet may result in fire.

Keep away from heat

Do Not place fingers or any other objects in the warm air opening. Do not wipe the toilet unit or seat Do not expose the Washlet to direct
with a dry cloth or toilet paper. sunlight.
Do not place hands or clothing over the warm air opening. G Use of a dry cloth or toilet paper to wipe G Use of the product under direct sunlight

G Placing hands or clothing over the warm air opening may result in the toilet bowl, seat or lid will scratch the may result in discoloration of the plastic,
burns, electrical shock, or burn out. surface. inconsistent temperature control of the
toilet seat or malfunction of the remote
Use only "Washlet" cleaner or a mild dish detergent diluted with water to clean your Please refer to Page 18 for instructions controller.
Washlet. Do Not use the following to clean the Washlet: on how to care for your Washlet.

Toilet bowl cleaner, household cleaner, benzene, paint thinner, powdered cleanser, or nylon Avoid getting urine on the main unit Do not cover the seat sensor, or
scrubbing pads. or the wand as this may result in remote control transmitter.
malfunction of the product. G Covering the sensor or remote control
G Use of any cleaning product other than Washlet cleaner or diluted dish detergent may crack
the plastic and cause injury to the user or may damage the hose resulting in water leakage. transmitter will prevent them from
working properly.
Prohibited Do Not stand on or place heavy objects on top of the toilet or on the Introduction
seat.

G To avoid injury or damage to the toilet unit, do not stand on or place
heavy objects on top of the toilet or on the seat.

Do Not try to raise the washlet main unit by holding the seat or the lid.
G The main unit may come off and fall causing personal injury.

Do Not bend or crush the connection hose. Do not lean back against the lid. To avoid electrical damage to your
G Bending or crushing the connection hose may result in water leakage. G Leaning against the toilet seat cover may unit, be sure to turning off the cabinet
panel breaker during lightening
Do Not remove the water filter with drain valve when the water shutoff valve is open. damage or break it. storms.
G Never fail to close the water shutoff valve before removing the water filter with drain valve to

prevent water from spewing out.
Please refer to Page 22 for instructions on cleaning the water filter.

When not using the Washlet over an extended period of time, be sure to turn off the switch
on the cabinet panel.
G Turn off the switch on the cabinet panel to ensure safety.
G Water left standing in the toilet hose over an extended period of time may get soiled and could

cause irritation to the skin. Never fail to drain the Washlet and refill it with fresh water before
use. Please refer to Page 27 for instructions on draining water.

If water leakage should occur, always close the water
shutoff valve and then turn off the water.

Always perform Water shutoff Turn to the right Do not use the Washlet near a radio
the following valve or stereo equipment.
Flat head G Use of the Washlet near a radio, etc. will
screwdriver
cause electrical interference.
When installing the water filter with drain valve, make sure that it is securely tightened in
its proper position.

G Improper tightening of the water valve may result in water leakage.

Preventing damage due to frozen pipes and hoses. 5
G Frozen water pipes will cause the main unit and the pipes to break, resulting in water leakage.
G Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.

Please refer to Page 25 for instructions on how to prevent frozen pipes

4

Tips for Using the Washlet Performance Features

Protect the environment and reduce the use of water and electricity. Washlet Functions Page

Use the timer and Rear Cleansing G Washes the rear portion of the body. 12
save energy. G Front wash for ladies. 12
Front Cleansing G The water pressure can be adjusted to soft or strong. 12, 13
Set the timer so that it shuts off Shut off 3hours Water pressure G The wand moves back and forth for a wide-range and thorough wash.
the toilet seat and water heater to conserve energy. adjustment
each day at the same time to Oscillate
save energy. The shutoff time
can be set for 3, 6 and 9 hours.
See page 15.

The timer is set Amenities Page Introduction
to conserve energy.
Heated toilet seat 14
Reduce the temperature Keep the lid closed to keep the Warm air drying G Warms the toilet seat. 13
setting to save energy. toilet seat warm and conserve Temperature 14
energy. adjustment G Dries wet portions with warm air.
The toilet seat Remote controller G Adjusts the temperature of the water, toilet seat and warm air 9
temperature can be Keeping the lid Seat sensor 13
reduced to a closed will help Soft Close dryer. —
comfortable setting to maintain the G Allows for easy operation while on the toilet seat.
save energy. warmth of the
See page 14. toilet seat. G The sensor detects when someone sits on the toilet seat.
G Gently lowers the toilet seat and lid.

Energy Saving Features Page

Energy Saving Timer G Conserve energy by pre-setting the timer to turn off the toilet 15~17
Power OFF seat and water heater for the same time period each day. (Can 11
be set for 3, 6 or 9 hour periods of time)

G Turn the button to the OFF position to stop warming the toilet
seat and conserve energy.

Turn the power switch to OFF when Sanitary Features Page
the Washlet is not being used over
extended periods of time. Removable toilet seat G The toilet seat and lid can be removed for easy cleaning. 19, 20
and lid 21
Turn the power switch 8, 9
off when leaving the One-touch removal G The main unit can be removed with a simple "one-touch" —
house to conserve of the Main Unit mechanism for easy and thorough cleaning. 24
energy.
See page 11. Anti-becterial feature G The toilet seat and buttons have been treated with an Anti-bacterial
finish.

Self Cleaning G The wand tip is automatically washed before and after each use.

Wand Cleaning G The wand can be extended without spraying water for easier
cleaning.

6 7

Parts and Features Remote Controller G The main control buttons have imprints for vision-impaired users.

Cover Closed

Remote Controller Water Anti- The control buttons Rear Cleansing button
Remote Control Hanger drainage bacterial have been treated Front Cleansing button
plug with an anti-bacterial
finish. (See page 12)
Dryer button
Lid Anti-bacterial Main Unit detach Stop button
button (See page 21) (See page 13)
Oscillating button
Label (See page 13) Cover Introduction
Water pressure adjustment
button (See page 12)

Toilet seat sensor Heated toilet seat Anti-bacterial Remote control display
(See page 13) (See page 14)

Main Unit Wand (Wand head Anti-bacterial )
(See page 24)
Junction valve
Water shutoff valve

Power plug Cover Open

Connection hose Energy-saving settings: Temperature adjustment button
(See page 14)
Bottom of Main Unit: Main Unit Controls: Main Unit Display: Pi
Energy-Saving timer Water temperature
Water filter with drain valve Power light ON/OFF button adjustment button
(See page 22) Energy-Saving (See page 15) Toilet seat temperature
mode light adjustment button
Wand cleaning ON/OFF
button (See page 24) Dryer temperature
adjustment button
Rear Front cleansing Power
cleansing ON/OFF ON/OFF Plastic covering
ON/OFF button button
button (See page 11)

Pi a digital “ping” will sound on while the main unit is receiving signals from the remote controller.

8 9

Before Using the Washlet Check to see that the power plug
is securely connected to the wall
outlet.

Open the water shutoff valve.

G Use a flat head screwdriver to open the water
shutoff valve.

Turn to the left

Water shutoff Flat head Introduction
valve Screwdriver

Preparation

Insert batteries into the remote Check the [Main Unit Display]. Main Unit display
controller. Power light
G Is the “POWER” light on the Main Unit
➀ Remove the remote controller from its wall hanger. display ON?

G Grasp the remote controller at each side and pull If the light is not ON,
straight up. push the “POWER” button
on the main unit to turn the light on.
➁ Open the battery lid on the back of the remote
back side 2 AA batteries Main Unit controls
controller. close
open
➂ Insert 2 AA batteries into their correct positions into
battery cover
the battery compartment.
Remote Control Display
➃ Close the battery lid.

G If the batteries are properly inserted, the remote
controller display will appear as shown in the figure at
the right.

Regarding dry cell batteries 11

G Always adhere to the following precautions to prevent ruptured batteries and battery acid leakage.
G Use the same type of batteries each time you replace batteries.
G Remove the batteries from the battery compartment when not using the remote controller for extended periods of time.
G Do not use rechargeable batteries.
Settings (temperature, energy saving mode) may be lost when replacing batteries. Be sure to reset the desired settings after installing new
batteries.

10

How to Use the Washlet Dry G Turn on the warm air dryer for the final touch.
Stop G Wipe excess water away with a piece of toilet paper before drying for
Standard use
better results.

Comfort wash To achieve better results

Sit Comfort wash: Oscillating Wash If the remote controller batteries need Operation
The wand moves back and forth for a wide-range and replacing:
The toilet seat sensor is activated and all of the functions are ready for use. thorough wash.
1. Push the desired button. G Use the rear cleansing or front cleansing
buttons on the Main Unit controls to activate
2. Push the Oscillating button to the wash functions.
activate the moving wash.
Wash
3. Push the Oscillating button again to
turn off the moving wash function.

About the toilet seat sensor:
G The toilet seat sensor detects

when someone sits down on the
toilet seat.
G The toilet seat sensor projects
an infrared light as shown in the
figure at the right.
G Depending on the conditions for
use of the toilet, the toilet seat
sensor may not work properly.
(Refer to page 29).

1 Warm water is sprayed. 1 2 Adjust the water pressure.

G Push the rear clreansing button. Remote control
display
G Push the front clreansing button.

1 Be sure to sit deep into the back of the toilet when sitting on the toilet seat. 13

This will ensure the best wash position and prevent water from splashing.

12

For Best Results Energy-Saving Features

Adjusting the Temperature Energy-Saving Timer

G Use the remote controller to adjust the water temperature, toilet seat temperature, or dryer G Set the timer so that it shuts off the toilet seat and water heater each day at the same time
heat to the desired setting. to save energy. The shutoff time can be set for 3, 6 and 9 hours.

1 Open the Remote I For example…..To set the timer for 1:00 to 7:00 am (6 hour period):

Controller Cover. Main Unit Display

Cover Push the Timer ON/OFF 0:00 1:00
button to set
2 Adjust the temperature. for 1:00 am. Energy- The toilet seat and water heater turns OFF.
Saving
G Adjust the temperature setting for the water and Select "6" for the 18:00 Timer ON 6:00
toilet seat by pushing the and buttons. Energy-Saving 7:00
There are 5 settings. time period. The toilet Main Unit Display
seat in operation
To turn off the temperature display, push down on Setting is
the button until the display goes out. complete.

1 12:00

The toilet seat operates at Operation
the normal temperature setting.

G The dryer temperature can be adjusted to 5

different settings by pushing the button.

The dryer heater is not disabled as explained above. How to Use the Energy-Saving Timer

Toilet seat temperature can be adjusted Energy-Saving Timer Remote Control Display
(5 settings). ON/OFF button.

Water temperature can be adjusted
(5 settings).

Dryer heat temperature can be adjusted
(5 settings).

Cover

1 G Temperature settings (water, toilet seat, and dryer) may be lost when replacing batteries. Be sure to 15

reset the desired settings after installing new batteries.

14

Example) Setting the Energy-Saving Timer for 1:00 am ~ 7:00 am (6 hours). Turning off the Energy-Saving timer

1 Select the time that you Display

want the timer to turn on Press the button until Disappear
the "Energy-Saving Timer"
and press the button and the "Energy Saving
Time" disappear from the
on the Remote Controller. display window.

Energy-Saving Mode Starts Energy-Saving Mode Stops

G "Energy-Saving Timer" and "Energy-Saving G The Energy-Saving light on the Main Unit
Display Panel goes out.
Time" are displayed on the Remote
G The "Power" light on the Main Unit Display
Controller display panel. 1, 2 Panel comes on.

2 Press the button and Lights up

set the time period to 6 Lights up

hours. Operation

G "Energy-Saving Timer 6 hrs" is displayed.
G The "Energy Saving" light (green) will light

up on the Main Unit Display Panel while the
unit is in Energy-Saving mode.

Changing the Energy-Saving time.

G The energy-saving time period can be set
to 3, 6 or 9 hour intervals.

Press the button.

G Each time the button is pressed, the setting
changes from 3 to 6 to 9 to OFF.
(OFF does not appear on the display panel.)
Please select the desired saving hours for
setting.

1 Using the toilet while the Energy-Saving Timer is activated: 17

G When you sit down on the toilet seat when the Energy-Saving Timer is ON, the toilet seat and water tank
will warm up temporarily and then turn off automatically.

G In this case, it will take approximately 15 minutes for the seat to warm up.
G It will take approximately 10 minutes for the tank to heat the water.

2 G When changing the start time for Energy-Saving mode, first turn the timer OFF and then set the new time

by pressing the Timer ON/OFF button again.

16

Caring for your Washlet When cleaning the toilet bowl with cleaner

Before Cleaning the Washlet G After using toilet bowl cleaner or disinfectant to clean the toilet bowl, flush the bowl right away (within 3
Each component can be disassembled for a thorough cleaning. minutes) and leave the toilet seat and lid open. Wipe away any cleaner that spills onto the toilet seat. (To
prevent evaporated gas from the toilet bowl cleaner from getting into the main unit of the Washlet.).
Toilet seat, lid
(Removable, See page 19, 20) Thorough Cleaning of the Product

Water shutoff valve Main unit (Removable, See page 21) Cleaning the main unit, toilet seat and Lid.
Power plug
Wand G Each component can be disassembled for a thorough cleaning.
(can be extended without
spraying warm water How to Remove the Toilet Seat & Lid
See page 24.)
Raise the seat and lid and keep them
Water filter with drain valve vertical and pull the lock covers on
(Removable, See page 22) both right and left.

Toilet seat and lid Pull the lock covers
toward you to remove
Daily Care and Maintenance ✲ Do not open seat and lid all the way, only to
Cleaning the main unit, toilet seat and lid. pull up
vertical.
Wipe the components with a soft damp cloth.
Grasp the toilet seat and lid with
G Wet and wring out a soft cloth for wiping the both hands and pull straight up.

surface of the components. 1, 2 G The toilet seat cord can only be extended
about 1.5 cm. (Do not apply force to pull the
cord out as this may damage the wires.) Toilet seat cord

Cleaning very dirty components. After removing the toilet seat and lid, Maintenance
place them on top of the toilet bowl
G Wet a soft cloth with Washlet cleaner or diluted for cleaning, as shown in the figure
dish detergent (neutral) and wipe down the at the right.
washlet surfaces.

G Then wipe off the detergent solution with a
damp cloth.

If toilet bowl cleaner gets on the plastic
components.

G Wipe down the component surface with a wet
cloth and wipe dry.

1 G Do not use a dry cloth or toilet paper to wipe plastic components as this may scratch the surfaces. Clean the toilet seat, lid and main unit.

G Be careful not to get water on the electrical components. Always wipe up any excess detergent and water G Refer to the "Daily Care and Maintenance"
that gets into crevices. instructions on page 18.

2 G Always keep the toilet seat sensor and remote control transmitter free from dust and dirt to ensure 19

optimum operation. (See page 28~30)

18

lid can be removed from the toilet seat Cleaning the area between the main unit and the toilet bowl.

[How to remove it] [How to reattach it] (Perform once a month.)
– Place your finger on the – Position the lid into the
G The main unit can be removed for easier cleaning of the toilet bowl and bottom of the main unit.
lock cover and push it in the arrow markings on the left
inward direction. Lock and line up with the toilet Turn off the cabinet panel breaker.
— Gently move the lid to the cover seat.
left to detach it from the — Move the right hinge to the
toilet seat. outward direction. Cabinet panel breaker
✲ The lock covers and hinges are

not detachable from the seat.

How to Reattach the Toilet Seat & Lid Pegs Remove the Main Unit. Main Unit
detach button
Align the left and right seat holes Hinges G Press down on the main unit detach button Press down on the button
with the pegs on the Washlet. located on the right side of the main unit and and slide the unit forward.
Toilet seat and lid pull it forward.
G Grasp the seat and lid so that hinges are Toilet seat and lid "Click"
aligned with the pegs. Hinges ✲ Do not pull the connection hose or power Base plate
Main Unit
Keep seat and lid vertical and insert cord with force when removing the main unit.
onto pegs. Pegs Push down Maintenance
Clean the Main Unit.
G Install seat and lid by raising them vertical.
G Refer to the "Daily Care and Maintenance"
✲ Caution: Do not insert at an angle or apply instructions on page 18.

unnecessary force. Reattach the Main Unit.

✲ Caution: Do not twist heated seat cord while ➀ Line up the center of the main unit with the
center of the base plate.
installing seat.
➁ Slide the main unit along the top of the toilet
Keep seat and lid vertical and close bowl rim until it clicks into place.
seat lock covers.
✲ The Washlet will not operate if the main unit

is not inserted correctly into the base plate.

Lock covers

Hinges Erectrical
cord

G Make sure lock covers close fully with a click. Lock cover can not be closed properly
because of a gap here. Unless seat
✲ If lock covers are not correctly closed and and lid are vertical.

locked, seat may come off. 21

20

Periodic Cleaning of the Product Clean the water filter.

Cleaning the water filter G Remove the filter and clean the mesh by running

G When the water pressure for rear wash or the front wash feature gets low, it's time to clean the it under water. 1
water filter.
✲ Use a small brush, such as a toothbrush to Filter

remove any dirt that is lodged in the mesh.

✲ Remove any dirt that may have deposited inside

the hole for inserting the drain valve with a

cotton swab.

Shut off the water valve and turn off Turn to the right Reinstall the water filter with drain
the water supply. valve.
Water
G Shut off the water valve with a flat head Shutoff valve G Insert the water filter with drain valve and
screwdriver. Flat head screwdriver tighten securely with the screwdriver.

G Drain out the water in the toilet tank (to Caution!
depressurize the water pipes.)
Be sure to tighten the water
Caution! filter with drain valve securely.
Always G A loose filter may result in water
Prohibited Do not remove the water filter perform the leakage. Water filter with
with drain valve in the OPEN following drain valve
position to prevent sudden
water discharge. Turn to the right

Drain the water out of the pipes. Reattach the main unit.

➀ Press the button. Wand Cleaning G Line up the center of the main unit with the
ON/OFF button center of the base plate.
(to drain all remaining water out of the unit.)
Main unit G Slide the main unit along the top of the toilet
➁ Press the button again. detach button bowl rim until it clicks into place. "Click"
Press down on the button
(to retract wand) and slide the unit forward. ✲ The Washlet will not operate if the main unit is

not inserted correctly into the base plate. Base plate

Remove the main unit. Maintenance

G Press down on the main unit detach button to
the right and slide the main unit forward to
remove.

Open the water shutoff valve. Turn to the left

G Open the water shutoff valve with a flat head Water
screwdriver. shutoff valve
Flat head screwdriver
G Check to make sure that water does not leak
from the pipe or main unit.

Remove the water filter with drain Hole for inserting the
valve. water filter with drain valve

G Loosen the water filter with drain valve with a Water filter with
flat head screwdriver and pull it out. drain valve.

Turn to the left Container to receive Check to make sure that water does not
drained water. leak from the water filter with drain valve.

1 Cleaning the filter

G Use only plain water to clean the filter. Do not use detergent or cleaning solution.
G Do not remove or tear the filter.

22 23

Cleaning the wand. Preventing Damage Due to Frozen Water
Pipes
G The wand can be cleaned without spraying warm water.
When there is a risk of frozen water pipes:
Extend the wand.
During cold months when the outdoor temperature is at freezing or below, keep the room temperature warm enough
G Push the button on the remote to avoid the risk of frozen water pipes. If this is not possible, drain the water pipes. When there is a risk of frozen
water pipes, follow the steps below to prevent the pipes and hoses from freezing, which could cause damage to the
controller. components and result in water leakage.

The wand is extended "Wand Cleaning" How to Prevent Frozen Water Pipes
ON/OFF button
G The wand will automatically retract after 5 Draining the pipes.
minutes. Wand

Clean the wand. Drain the water out of the toilet tank. Flush handle

G Wipe the wand clean with a soft damp cloth. ➀ Close the water shutoff valve with a flat head Water shutoff
screwdriver to turn off the water supply. valve
✲ Do not apply force when pushing or pulling the
➁ Turn the flush handle on the toilet tank to full Turn to the right
wand (as this may damage the mechanism.) flush and drain the water out of the tank.
Flat head
1, 2 screwdriver

Drain the water out of the pipes.

➀ Push the button Wand Cleaning
ON/OFF button

(to drain all remaining water out of the unit.)

➁ Press the button again.

Store the wand. (to retract wand)

G Push the button again. ➂ Remove the main unit.
G Press down on the main unit detach button to
The wand retracts and is Main unit
automatically cleaned the right and slide the main unit forward to detach
remove. button
✲ While pressing down
The wand retracts on the button slide the
unit forward.
➃ Loosen the water filter with drain valve with the Hole for inserting Troubleshooting
flat head screwdriver and pull it out. the water filter with Container for receiving
drain valve drained water.
Caution! Water filter with
drain valve
Do not remove the water filter
with drain valve with the water Turn to the left
shutoff valve in the OPEN
Always perform position to prevent sudden
the following water discharge.

1 Turn the flush lever until all of the water has drained out of the toilet tank.

2 When there is a risk of frozen pipes:

G Refrain from using the energy saving functions to avoid a greater risk of frozen pipes.
To turn off the Energy Saving Timer, see page 17.

24 25

➄ Lift up the connection hose and drain the water When not using the Washlet over an extended period of time:
from the connection hose.

G Water left standing in the toilet hoses over an extended period time can get spoiled and cause
skin inflammation. Also, to avoid the risk of frozen pipes, drain the pipes of water.

Connection hose

Container for receiving Draining the pipes 1
drained wate. r

Reinstall the water filter with drain valve. Drain the water out of the toilet tank. Drain the water out of the pipes.

➀ Insert the water filter with drain valve into the hole (Refer to No.1, Page 25) (Refer to No.2, Page 25)
and tighten securely with the flat head screwdriver.

Caution! Water filter with Pull the drain plug out to drain Drain plug
drain valve water from the main unit.
Be sure to tighten the water
filter with drain valve securely. Turn to the right G Remove cover with flat head screwdriver.
G A loose filter may result in water G Loosen the drain plug with a flat head
Always perform the leakage.
screwdriver and pull it out.
following G Water (approx. 700 ml) will drain from the

➁ Reattach the main unit. outlet.
G Line up the center of the main unit with the
Turn to Flat head
center of the base plate. the left screwdriver
G Slide the main unit along the top of the toilet
Reinsert the drain plug. Reinstall the water filter with drain
bowl rim until it clicks into place. valve. (Refer to No.3, Page 26)
"Click"
✲ The Washlet will not operate if the main unit is
Base plate Turn off the cabinet panel breaker. Pour antifreeze into the toilet bowl.
not inserted correctly into the base plate. 2

Re-supplying water to the unit after the pipes have been drained:

Set the toilet seat temperature to Main unit display Remote controller Open the water shutoff valve with the Turn to the left
"High". Power light flat head screwdriver.

➀ Check to make sure the Power ON/OFF G Check to make sure that water does not leak
button is ON and set the toilet seat from the pipe or main unit.
temperature to "High" using the remote
controller. Turn on the cabinet panel breaker. Water shutoff

➁ Lower the toilet seat cover. valve Flat head

screwdriver

Spray water from the wand. or button to activate a spray Troubleshooting

G Cover the toilet seat sensor with white paper and push the 3
of water from the wand. (Receive the water with a paper cup, etc.)

1 I When the product is not in use during winter months.

I For products installed at a seasonal home or lake cabin.
G Be sure to drain the water pipes when no one is in the house and it would get severely cold during winter.

Always drain the water pipes when the product is not in use over an extended period of time to prevent frozen pipes.

2 Pour antifreeze into the water remaining in the toilet bowl to provide even greater protection against frozen water pipes.

3 If the residual water freezes:

G If the residual water in the water hose or water shutoff valve freezes, warm the room temperature of the

26 bathroom and wrap a cloth wet with warm water around the water hose and shutoff valve. 27

Troubleshooting Heated Toilet Seat Possible Cause Solution

Problem

WARNING Is the toilet seat temperature setting turned Adjust the toilet seat temperature by
OFF or set too low? pushing the + or - buttons on the remote
If water leakage occurs, close the The toilet seat does controller. (See page 14.)
water shutoff valve and turn off the not get warm. Is the timer on "Energy Saving" mode?
water. It takes 15 minutes for the toilet seat to
get warm after sitting on it. (See page 15.)

Always perform the following Turn to the right Heated seat does not After one hour of sitting, the seat will turn off —
heat. as a safety precaution. After user moves off
Water shutoff of the seat, the seat heater will reset.
valve
Warm Air Drying
Flat head screwdriver
Problem
Possible Cause Solution

Please check the following before calling for service. The warm air dryer Is the warm air dryer temperature set too low? Adjust the air temperature by pushing the
temperature is not ---------buttons on the remote controller.
warm enough. (See page 14.)

Performance If the button is pushed, the warm air Push the button again to restart the

Problem Possible Cause Solution The warm air dryer dryer automatically stops after 10 minutes. warm air dryer.
stops working while
Is there a power outage or is the circuit Wait until the power is restored. Turn the in use. Is the toilet seat sensor working properly? Refer to the toilet seat sensor instructions
breaker out? circuit breaker back ON. on page 29

Completely fails to Is the "Power" light on the main controls Push the Power ON/OFF button on the The warm air dryer Is the toilet seat sensor working properly? Refer to the toilet seat sensor instructions
operate OFF? Main Unit Control Panel. (See page 11.) completely fails to on page 29.
operate.
Is the main unit lined up properly with the Detach the main unit from the base plate
base plate? and reinstall. (See page 21.)

Rear cleansing · Front cleansing Toilet Seat Sensor Possible Cause Solution

Problem Possible Cause Solution Problem

Has water stopped flowing from the main Push the stop button and wait until the Even though the seat The seat sensor is covered. Remove any dust or cloth from the seat
supply? main water supply is restored. is not occupied, the The seat sensor is covered with dust or water. sensor. (See page 13.)
Cleansing, or Dryer
Water will not spray. Is the water shutoff valve closed? Open the water shutoff valve. feature operates when Remove any dust or water.
(See page 11.) you press the button.

Is the toilet seat sensor working properly? Refer to the toilet seat sensor instructions Even though the seat The seat sensor may not be able to detect Change the way you sit or pull your
on page 29. is occupied, the you depending on the way you are sitting, clothing up a little so that the sensor can
Cleansing, or Dryer the color or fabric of your clothing. detect your skin.
Is the water pressure setting set too low? Push the water pressure adjustment feature does not work.
Is the water filter dirty? button on the remote controller. The seat sensor is covered with clothing or Move your clothing or remove dust or
The water pressure is the sensor is covered with dust or water. water from the sensor.
low. Clean the water filter. (See page 22.)

Is the water temperature setting button OFF Adjust the water temperature by pushing Soft Close Possible Cause Solution Troubleshooting
or set too low? the + or - buttons on the remote controller.
(See page 14.) Problem —

The cleansing water After a cover is Due to the added weight of the cover, the —
is too cold. placed on the seat seat and lid close more quickly. This is not a
and lid, the seat and malfunction.
lid close too quickly.
If the or buttons are pushed, Push the or button again.

The cleansing water the water spray automatically stops after 5 (See page 12.) The speed of the seat Due to changes in room temperature or the
stops spraying while and lid closure varies frequency of Washlet, the speed of the lid
the unit is in use minutes. in summer and closure may vary. This is not a malfunction.
winter.
28 Is the toilet seat sensor working properly? Refer to the toilet seat sensor instructions
on page 29.

29

Energy Saving Functions Specifications

Problem Possible Cause Solution

The Energy-Saving Is the power plug inserted into the wall outlet On the day when the power of the main Item Contents
function does not properly? unit is restored, the Energy-Saving
operate during the function may not opreate. From the next Power AC 220V , 50/60Hz
correct time period. Is there a power outage? day, it can operate normally.

Power Usage 410 W

The toilet seat When the Energy Saving Timer is ON, the Check the remote controller display to see Average Power Consumption per Hour 33 Wh
occasionally fails to toilet seat heater and warm water gets if the Energy Saving Timer function is ON.
get warm. turned OFF. Remain seated on the toilet (See page 15, 16.) Cord Length 1.8 m
seat, it will get warmer.
Wand Flow Rear Approx. 290 ~ 550 mL/min.
The Energy Saving Were the remote controller batteries Push the button on the remote Rate Front Approx. 275 ~ 550 mL/min.
functions completely replaced? (Be sure to confirm your settings
fail to operate. after changing the batteries.) controller to reset the function. Washlet Water Temp Approx. 30 ~ 40° C
(See page 15, 16.)
Heater Power Consumption 240 W

Remote Controller Safety Temperature fuse, temperature regulator, float switch (prevent boil)

Problem Possible Cause Solution Backflow Prevention Vacuum breaker, back flow stop valve

Replace the batteries. (See page 10.) Temperature Approx. 40 ~ 60° C

Do the batteries need replacing? Reinsert the batteries in the correct Air Volume 0.26 m3/min
position.(See page 10.) Heater power 350 W
Dryer
Remove any objects that may be covering
Are the batteries inserted in the correct the transmitter. Safety Temperature fuse
position (+/-)?
Remove any dirt or water that may have
The remote controller Is the remote controller transmitter covered settled on the transmitter. Temperature Approx. 30 ~ 40° C

does not work. with something? Refer to the toilet seat sensor instructions Heated Seat Heater Power 51 W
on page 29.
Is the remote controller transmitter dirty or Safety Temperature Fuse
wet? Replace the batteries.(See page 10.)
Water supply pressure Min. Required : 0.05 MPa Max. : 0.75 MPa

Is the toilet seat sensor working properly? Water supply temperature 0 ~ 35° C

Ambient temperature 0 ~ 40° C

The main unit does Does the remote controller display Product dimensions Round W : 370mm, D : 497mm, H : 170 mm
not respond properly momentarily go out when the buttons are
when the "water pushed? This is an indication that the Elongated W : 370mm, D : 527mm, H : 170 mm
pressure" button is batteries are worn.
pushed on the remote Total product weight Round 4.4 kg
controller.
Elongated 4.4 kg

Other Possible Cause Solution

Problem Check to see if Base Plate bolts are tight. Firmly tighten Base Plate bolts.

Washlet rattling or Tighten the bolts with a monkey wrench.
shaking.

Water leaks from the Are the bolts loose? Troubleshooting
pipe fittings.

30 31

Notes

32 33

Notes Notes

34 35