Agenda for LEANaero Workshop for M&E Sdn Bhd + UIRDC Team
Date: 15 June 2022 (Wednesday)
Time Agenda
8:30 am – 9:00 am Breakfast
9:00 am – 11:00 am SGIA Foundation
• Basic 7 WASTE
• Problem Solving Methodology (Step 1 - Step 10)
• Share BEST Practice SGIA
11:00 pm – 1:00 pm Group Exercise
• Mapping Current Process
• Use MIFC/Process Flow/SOP
• Identify WASTE
1:00 pm – 2:00 pm Lunch break
2:30 pm – 4:00 pm Group Presentation
• Each team to present (Step 1 & Step 2)
• Mapping Outcomes
• Identify WASTE
• Project proposal
4:30 pm – 5:00 pm Project Listing
5:00 pm Workshop end
*Note: Review Progress - after 2 weeks team to present following Step
STEP 3, STEP 4 and STEP 5
PROBLEM SOLVING METHODOLOGY (A3 REPORT) STANDARD
KAIZEN / CONTINUAL IMPROVEMENT (CI) / COST SAVING ACTIVITIES R
DEPARTMENT :
TITLE :
STEP 1: THEME SELECTION AND EXPLANATION STEP 5: DEVELOP IMPL
1. Dig the countermeasu
Problem statement in one Theme may comes from potential areas from many resources.
sentence (Refer Continual Improvement (CI) procedure) a) List up countermea
What is the issues; cause Example : 2. Evaluate countermea
Project Theme: The prolonged WEEKLY SGIA FACILITATION a) Evaluate from vari
INTERRUPTION due to the enforcement of Act 342 Movement Control countermeasures
Order from 18/03/20 to 28/04/20 had resulted in the delay of M&E SGIA practicability, cos
project roll out.
3. Determine 5W2H- Wh
STEP 2: GRASPING CURRENT SITUATION and How Much
a) Clarify order of cou
1. Collect and record data reflected to STEP 1 Example of Pareto Chart b) Clarify function all
a) Current information c) Review & buy-off p
b) Past information
c) Numerical data 4. Solution technique SC
Adapt, Modify, Put to
2. Determine the gap to be solved.
a) Analyze degree of scale, importance Effective Tools
and emergency of the gap.
b) Narrow down the gap areas to be STEP 6: RESULT AND A
adopted (priority conciousness)
3. Go to the source ask 4W1H during data collection 1. Track the counterm
4. Convert data to visual (Graph, Chart or etc) 2. Report and record
3. Check the effect of
4. Verify the effect of t
5. Show result achiev
Effective Tools Checksheet, Line graph Bar chart Pareto MIFC, VSM
Affinity diagram chart or Flow chart
STEP 3: TARGET SETTING AND EXPLANATION Effective Tools
1. Clarify the target by "how much","what" and "until when"
2. Express the target quantitative and practically (RM, Qty, %, Hour, etc) STEP 7: EVALUATE AND
- Before implementation 50
- After implementation
3. Use RICE (Reduce, Increase, Create, Eliminate) Tangible benefits
4. State the reason the target choosen (Industry std, policy,
top management needs, KPI, pareto) 1. Validate the result
5. Use element SMART (Specific, Measurable, Achievable, Realistic 2. Identify benefits
Time oriented) 3. Benefits that can be
Effective Tools Graph Pareto Histogram calculated and oth
chart 4. Example : Time, Qu
others
STEP 4: ROOT CAUSE ANALYSIS Man STEP 8: SAVING
1. Calculate project sa
1. Dig out as many factors as possible 2. Verify by accountan
( Repeat "why" until end of cause )
Sa
2. Evaluate the root causes from many causes = RM10,
3. Verify the root causes is facts, not estimation
4. 50%-60% problem solved by doing right RCA
5. MUST involve subject expert for brainstorming
Effective Tools Cause + effect, Fishbone, 5-Why Fault tree Decision Scatter
Ishikawa diagram analysis matrix table diagram
NO. KAIZEN / CI : TEAM MEMBERS : PREPARED CHECKED APPROVED
REPORT DATE:
TEAM NAME:
TEAM LEADER:
LEMENTATION PLAN Example : Systematic / Tree diagram
ures against respectives root causes LEGENDS
asures widely before checking
X
END WHY
asures to be executed PROBLEM
ious view points to select
(view points: effect, DEGREE OF EFFECT
st,etc) PRODUCTIVITY
COST
OVERALL EVALUATION
CAUSE 1 PROPOSED SOLUTION XX 6
CAUSE 2 X 6
X 2
Example of Gantt Chart X X
3
6
2
4
ho, What,Where, When,Why,How 0
Legends: Plan start Plan Finish Actual start Actual Finish
untermeasures to be executed
located to each member
proposal with top management
CAMPER (Substitute, Combine,
o other use, Eliminate, Rearrange)
Systematic / Gantt
Tree diagram chart
ACHIEVEMENT
measure progress
the countermeasures against the target setting at STEP 3
the countermeasures execution
vement (Before, Target, After)
s Graph Pareto Histogram
diagram
D REFLECTION Before & After results Example : Spider Web Chart
s Intangible benefits Item Before After
Teamwork 3 4
e assessed, measured, Involving 3 4
hers 2 4
uantity, Productivity and Interest 2 4
Confident 2 5
Knowledge 3 5
Responsibilities
STEP 9: STANDARDIZATION / CONCEPT DUPLICATION STEP 10: NEXT PROJECT
aving 1. Manage actions for the continuation of the effect 1. Should take level-2 from PARETO
nt or Head of Department a) Establishment standard / new job procedure chart, tree diagram or relevant chart
b) Training, coaching and evaluate respective PIC
aving c) Monitor standard effectiveness 2. Propose timeline for next project
,000 / Year d) Register in doc. control ISO/TS/QS/AS; etc
2. Horizontal deployment across the organization
a) Pattern process / design / prototype
b) Opportunity for communication (software, apps)
LA-001-G01-Rev03
0 PROBLEM SOLVING METHODOLOGY (A3 REPORT) STANDARD
UMW M&I KAIZEN / CONTINUAL IMPROVEMENT (CI) / COST SAVING ACTIVITIES R
DIVISION DEPARTMENT :
TITLE :
STEP 1: THEME SELECTION AND EXPLANATION STEP 5: DEVELOP IMPL
STEP 2: GRASPING CURRENT SITUATION
STEP 6: RESULT AND A
STEP 3: TARGET SETTING AND EXPLANATION
STEP 7: EVALUATE AND
STEP 4: ROOT CAUSE ANALYSIS STEP 8: SAVING
NO. KAIZEN / CI : TEAM MEMBERS : PREPARED CHECKED APPROVED
REPORT DATE:
TEAM NAME:
TEAM LEADER:
LEMENTATION PLAN
ACHIEVEMENT
D REFLECTION
STEP 9: STANDARDIZATION / CONCEPT DUPLICATION STEP 10: NEXT PROJECT
LA-001-G01-Rev03
WELCOM
3rd LEA
SGIA CON
202
TITLE : O
ME TO
AN aero
NVENTION
21
OIL LEAK
MOHD HUSSAIN B RAMLI
INTRO THEME PROBLEM TARGET ANAL
TERMIN
OUTER SHELL • MAIN MATERIAL USED TO
PRODUCE A SHOCK
ABSORBER
CLAMP • WORKPIECE HOLDER
MISS CHECK • BYPASS OF CERTAIN
SPEC PROCEDURE
VACUUM • SPECIFICATION OR
STOW STANDARD
• CLEANNING PROCESS FROM
CONTAMINATION, CHIP
AND DUST
• WELDING PROCESS
PRODUCE OUTERSHELL
ASSY (CASING)
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
NOLOGY
MATERIAL • OUTERSHELL CYLINDER
CUTTING • OUTERSHELL CUTTING
CNC PROCESS
ASSY
• OUTERSHELL MACHINING
PROCESS
• ASSEMBLY SHOCK
ABSORBER PROCESS
SUMMARY REJECT • ANALYSE IN HOUSE REJECTS
STRUT • FRONT SHOCK ABSORBER
INTRO THEME PROBLEM TARGET ANAL
ORGAN
TEAM LE
ASSIST LEADER
HUSSA
AIRIL
SHARIN JAFIRUL NAZAM HAMIZAN
“QUALITY & QUANT
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
NIZATION FACILITATOR
EADER
RAMAN MUSA LATIF
ADVISOR
AIN
SECRETARY BOB
SAIFUL
HISYAM HADI JULIYANA MAFAZAH
TITY OUR PRIORITY”
INTRO THEME PROBLEM TARGET ANAL
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
INTRO THEME PROBLEM TARGET ANAL
OUR OB
REDUCE COST OF RE
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
BJECTIVE
EJECT TO ZERO DEFECT
INTRO THEME PROBLEM TARGET ANAL
KYB-UMW MALAYSIA SDN BHD
TEAM SEPAKAT
HISTORIC STRUT ASSY. LINE 2
4 OCT 2011
L
11 MEMBERS
12TH PROJECTS
Roll
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
OUR RESPONSIBILITY
PRODUCE SHOCK
ABSORBER STRUT TYPE
NORMAL STRUT TYPE PROCESS FLOW
LOGISTIC CYLINDER STOW ROBOT ED STRUT MODULE
WASHING ASSY.
WELDING COATING
l Closure type
INTRO THEME PROBLEM TARGET ANAL
TEAM ACTIVITY &
1 TEAM 3
•Set team & theme selection. PROBL
•Analyz
Root &
SEP W1 – W2 SEP W3 – W4
SEP W3
START
ATTANDANCE
2 DEFINE PROPLEMS & TAR
SETTING
•Target setting (SMART), M
Schedule & Work delegati
ESTABLISHED NORM
• DAY – EVERY WEDNESDAY
• TIME – 7.45am - 8.15am
• DURATION – 30 MINUTES
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
& PROJECT TIMELINE
5 PROJECT EVALUATION, REFLECTION
LEM ANALYSIS & STANDARDIZATION
ze Data (7 QC tools), Solution, •Record & Review result
& cause, Recommendations (successful/unsuccessful)
NOV W1 – FEB W2
END
SEP W4 – DEC W2 FEB W2
4 6
RGET NEXT ACTION
•New project
Master
ion. IMPROVEMENT ACTION
•Corrective action, Executes
action
INTRO THEME PROBLEM TARGET ANAL
APPROVA
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
AL LETTER
INTRO THEME PROBLEM TARGET ANAL
WORKFLOW – S
STOPPER LOAD TEST PIST
WELDING WA
O
WA
QG STICKER DA
F
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
STRUT ASSY. LINE 2
TON ROD AUTO AJ2 AUTO
ASHING CAULKING
O/SHELL OIL FILLING PRE-CAULKING
ASHING
AMPING PRESS B.STOPPER & ROLL
FORCE GAS REPULSION CLOSURE
INTRO THEME PROBLEM TARGET ANAL
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
INTRO THEME PROBLEM TARGET ANAL
WHAT IS OIL LEAKS WHY IT BECOM
DEFECT WHERE DAMPER OIL COMING OUT QUALITY •BA
FROM THE SEALING PART. PE
CUSTOMER •LI
SATISFACTION
•CU
•N
CU
OPERATION •H
•N
PR
•SH
Q
WHEN THIS PRO
•AFT
PAR
KYB
CUSTOMER •BEF
OF O
•AFT
PER
NOT IMMED
WHO FOUND T
1. CUSTOMER (CO
MANUFACTUR
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
MES A PROBLEM WHERE IT HAPPEN
AD SHOCK ABSORBER PRE CAULKING & ROLL CLOSURE MC
ERFORMANCE
INE STOP
USTOMER NOT SATISFY
NOT CONVINCING
USTOMER
HIGH REJECTION COST HOW SERIOUS THIS PROBLEM
NOT ACHIEVE DAILY
RODUCTIVITY HIGHEST REJECT IN 3 CONSECUTIVE
HORTAGE – NOT ENOUGH MONTHS WITH 22 PCS & REPEATING
QTY
CLAIM ISSUE (2019 & 2020)
OBLEM FOUND
ITEM JUNE 20 JULY 20 AUG 20 TOTAL
TER ASSEMBLY, SEALING
RT INTALLED OIL LEAKS 9 6 7 22
FORE ASSEMBLY, PRESENT PART DAMAGE 4 3 4 11
OIL ON THE SURFACE GAS OUT STD 3 2 1 6
TER ASSEMBLY, D/FORCE NG 1 2 1 4
RFORMANCE DROP 17 13 13 43
TOTAL
DIATE DETECTION.
TOTAL 10 QUALITY - LINE CLAIM 2020
THIS PROBLEM CASE / MTH
8 Oil Leaking
ONSUMER, CAR 6 8 (BZB90/BZ710) - JUN 20
RER) 4 40 0 0
2
0
Act'19 1ST HALF Jul Aug Sep
INTRO THEME PROBLEM TARGET ANAL
Specific • Eliminate O
reject
• OIL LEAKS
Measureable • Monthly in-h
(June20 – A
Achievable • LOWEST co
Realistic
Timely • Eliminate no
• Improve Qu
• Unsafe to u
• Sept 2020 –
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
OIL LEAKS to 0 in St assy line 2 In house
was the HIGHEST reject type
house reject recorded 51.6% reject
Aug20)
ost can be implemented
on-added value job
uality & Productivity
use
– Feb 2021
INTRO THEME PROBLEM TARGET ANAL
IN HOUSE REJEC
ITEM JUNE 20 JULY 20 AUG
OIL LEAKS 9 6 7
PART DAMAGE 4 3 4
GAS OUT STD 3 2 1
D/FORCE NG 1 2 1
17 13 13
TOTAL
ITEM Ø JUNE 20 JULY 20 A
48510-BZ800 Ø45 3 1
48520-BZ370
Ø45 4 3
48510-BZC20
48520-BZ710 Ø45 0 1
Ø50.8 1 0
48510-BZD90 Ø50.8 1 1
48520-BZA40
48510-ODD60
48510-BZ551
48520-BZ051
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
CT & LINE CLAIM
20 TOTAL
22
11
6
4
43
AUG 20 TOTAL REJECT BY Ø
26
3 10 Ø 50.8
12 18%
12
02 Ø 45.0
82%
INTRO THEME PROBLEM TARGET ANAL
REJECT DATA BEF
(JUNE 2
ITEM JUNE 20 JULY 20
OIL LEAKS 9 6
PART DAMAGE 4 3
GAS OUT STD 3 2
D/FORCE NG 1 2
TOTAL 17 13
OUTPUT 70,720 76,324
PARETO CHART BE
(JUNE 2
0.020% 77%
0.015%
Reject Ratio (%) 0.010% 51%
0.005% 0.010% 0.005%
0.000%
OIL LEAKS PART DAMA
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
FORE IMPROVEMENT
20 - AUG 20)
AUG 20 TOTAL RATIO %
7 22 0.010% 51.16
4 11 0.005% 25.58
1 6 0.003% 13.95
1 4 0.002% 9.31
100
13 43 0.019%
76,271 223,315
EFORE IMPROVEMENT
20 ~ AUG 20)
100%
91% 100%
80% Percentage Reject (%)
60%
40%
0.003% 0.002% 20%
0%
AGE GAS OUT STD D/FORCE NG
INTRO THEME PROBLEM TARGET ANAL
MATRIX
NAME COST PRODUCTIVITY
HUSSAIN 5 5
AIRIL 5 5
SAIFUL 5 5
5 5
SHARIN 3 4
HADI 5 4
4 4
NAZAM 4 4
JEFIRUL 4 4
HAMIZAN 4 3
HISYAM 4 3
MAFAZAH
JULIYANA 48 46
TOTAL
SCORE REDUCTION EVALUATE
0~44 0% 1-POOR
45~88 25% 2-NOT CONFIDENT
89~132 50% 3-MODERATE
133~176 75% 4-CONFIDENT
177~220 100% 5-TOO CONFIDENT
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
X TABLE
SOLVING DATA SCORE
ABBILITIES COLLECTION
20
5 5 20
5 5 20
5 5 20
5 5 17
5 5 17
3 5 16
4 4 16
4 4 14
3 3 13
3 3 13
3 3
186
45 47
TARGET
100%
INTRO THEME PROBLEM TARGET ANAL
TARGET
REJECT RATIO (%) 0.010% 0.010%
0.009% OIL LEAKS
0.008%
0.007%
0.006%
0.005%
0.004%
0.003%
0.002%
0.001%
0.000%
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
T SETTING
100%
0.000%
TARGET (FEB 2021)
INTRO THEME PROBLEM TARGET ANAL
DUST FROM A
REBOUND CUSHION
SHARP P/ROD
SURFACE P/ROD SHARP
SURFACE
DUST FROM
REBOUND DESIGN DUST
CUSHION ERROR STICKED
CLASH WITH TOO TIGHT CANT SEE
SHARP EDGE
NOT READ
MCP
MCP WAS LAZY
TOO HIGH
INSERTION IN HURRY NO
CAP DROP NO CLEANING
CAULKING JIG
SCRATCH
TOO MANY
SPATTER
CONTINUE WELDING UNSTABL
WORK SPATTER CURRENT
NO CHECK
NO JIG NG
RUSHING CLEANING
DROP TOO MANY DUST
INSERTION CAP IN HURRY AT PRE CAULKING
MC
IRON DUST
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
NO NOT NO WIPING
ASKING UNDESTAND CLOTH INCOMPLETE
CLEANING
NEW
WORKER DIRTY MC
NOT NOT
CLEANING PERFORM 3S
NOT SHY
CLEANING
DIRTY MANY OIL
DUST LEAKS
DIRTY FAN NOT DIRTY
CLEANING FLOOR
TOO
MANY DUST
IRON DUST
OT CHANGE NO SPARE
INSERTION CAP
DROP TO THE FLOOR
TOO MANY NO TABLE
DUST ASSY.
LE PART DROP
T TO THE FLOOR
G IN HURRY TO
CHASE OUTPUT
DIRTY
CAULKING DIES
NO TIME
TO CLEAN
INTRO THEME PROBLEM TARGET ANAL
ENVIRONMENT PROBLEM STD CONDITION T
N
DIRTY FLOOR THE FLOOR IS ALWAYS CLEAN
NEW EMPLOYEES SKILLED WORKERS OPERATE N
MACHINES K
MAN
DO NOT READ MCP BEFORE READ AND UNDERSTAND MCP E
BEGINNING WORK BEFORE STARTING ANY WORK U
MATERIAL SHARP P/ROD SURFACE P/ROD IS PRODUCED ACCORDING TO R
PRESCRIBED SPECIFICATIONS S
NO ASSY TABLE - P
D
MACHINE SPATTER COMES OUT OF THE NO SPATTER SPARK COMING OUT OF T
MACHINE DURING WELDING MC S
JIG PRE CAULKING SCRATCH JIG NO SCRATCHES T
L
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
ACTUAL / FINDING EVALUATE PIC
THE CONDITION OF THE FLOOR WAS DIRTY AND HADI
NOT CLEANED PROPERLY
NEW EMPLOYEES WITH LACK OF SKILLS AND FARHAN
KNOWLEDGE ABOUT CONTAMI AIRIL
EMPLOYEES DO NOT KNOW AND DO NOT HUSSAIN
UNDERSTAND WHILE DOING A JOB HUSSAIN
HISYAM
REBOUND CUSHION TORN AND LEFT ON THE NAZAM
SURFACE OF P/ROD
PART AND INSERTION CAP FELL TO THE FLOOR.
DAMAGED JIG AND ATTACHED DUST
THE WELDING PROCESS PRODUCES A LOT OF
SPATTER
THE JIG SCRATCHES FRICTION AND PRODUCES A
LOT OF IRON DUST
INTRO THEME PROBLEM TARGET ANAL
ANALY
FACTOR PROBLEM STD CONDITION
ENVIRONM DIRTY FLOOR THE FLOOR IS ALWAYS
ENT CLEAN
WORKING CU
ENVIRONM
ALSO, COMP
PERFORM CLEA
&
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
YSIS 1
N ACTUAL/ EVALUATION WHO
FINDING
HADI
THE CONDITION OF
S THE FLOOR WAS DIRTY
AND NOT CLEANED
PROPERLY
ULTURE TO ENSURE WORKING
MENT ALWAYS CLEAN & TIDY.
PANY HAVE ALLOCATE TIME TO
ANING BEFORE START WORKING
& BEFORE FINISH.
INTRO THEME PROBLEM TARGET ANAL
ANALY
FACTOR PROBLEM STD CONDITION
MAN NEW EMPLOYEES SKILLED WORKERS
OPERATE MACHINES
EVERY WORKER INCLUDE
NEW WORKER WERE GIVEN
ENOUGH TRAINING & WERE
EVALUATE
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
YSIS 2
N ACTUAL/ EVALUATION WHO
FINDING
FARHAN
NEW EMPLOYEES WITH
LACK OF SKILLS AND
KNOWLEDGE ABOUT
CONTAMI
PLUS USING “KAKOTORA”AT
EACH PROCESS TO SHARE THE
PAST PROBLEM EVER HAPPEN
INTRO THEME PROBLEM TARGET ANAL
ANALY
FACTOR PROBLEM STD CONDITION
MAN DO NOT READ MCP READ AND
BEFORE BEGINNING UNDERSTAND MCP
BEFORE STARTING
WORK
ANY WORK
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
YSIS 3
N ACTUAL/ EVALUATION WHO
FINDING
AIRIL
EMPLOYEES DO NOT
KNOW AND DO NOT
UNDERSTAND WHILE
DOING A JOB
SHARING SESSION EVERYDAY BEFORE
START WORKING. WORKER WILL BE
ROTATE READING WORKING CHECK
POINT EVERYDAY.
INTRO THEME PROBLEM TARGET ANAL
ANALY
FACTOR PROBLEM STD CONDITION
MATERIAL SHARP P/ROD P/ROD IS PRODUCED
SURFACE ACCORDING TO
PRESCRIBED
SPECIFICATIONS
SUBSPRING TYPE
HOW SUBSPRING
WERE INSTALL
LYSIS ACTION RESULT STANDARD EVALUATE NEXT
PROJECT
YSIS 4
N ACTUAL/ EVALUATION WHO
FINDING
HUSSAIN
REBOUND CUSHION
TORN AND LEFT ON
THE SURFACE OF
P/ROD
PRESENCE OF PLASTIC CHIP MAY
PLASTIC CHIP AFTER INTERFERE & STUCK ON
OIL SEAL DURIN OIL SEAL
INSTALLATION OF
SUBSPRING INSTALLATION
INTRO THEME PROBLEM TARGET ANAL
ANALY
FACTOR PROBLEM STD CONDITION
MACHINE NO ASSY TABLE -