The words you are searching are inside this book. To get more targeted content, please make full-text search by clicking here.
Discover the best professional documents and content resources in AnyFlip Document Base.
Search
Published by Shannon Anderson-Rush, 2017-11-24 15:31:01

Business Commuications (DEC)

BC_ShortTerm

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Shannon Anderson-Rush
Business Communication

Short Term Projects

Short Term Projects

Month Activity Skills Covered Standards Length of
August Time
September Nonverbal Communication Project Nonverbal BMA-BC-1
October The Customer is Always Right Project Communications BMA-BC-3 3 days
The Choice is Yours Video Project Skills BMA-BS-4
Active Listening BMA-BC-1 5 days
Skills, BMA-BC-3
Communication BMA-BC-4 5 days
Collaboration, BMA-BC-2
Oral BMA-BC-3
Communication,
Presentation

1|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

August

Nonverbal Communication Project

Based on your internet research, you are going to put together some
examples of nonverbal communication in either an infographic or a
slideshow presentation. You have at least six different displays of
nonverbal communication. Each display should reflect a different
attitude or mood (for example you would not want to have two pictures of angry
people). You should have at least two face pictures, two whole body pictures, and
two pictures with more than one person. For each example of nonverbal
communication, you will want to have:
 A picture or graphic
 A description of the attitude or emotion being presented.
 A notation of specific things that indicate the attitude or emotion (i.e.
someone looking at their watch indicating inattention or boredom).
 Where there is more than one individual represented in the picture or
graphic, the attitude and a notation of how that attitude is represented
should be done for each person in the picture or graphic.
In addition to the content of your presentation, make sure that it is well organized
and that your backgrounds, graphics, and fonts are appropriate for the
presentation. Review your rubric to see how you will be graded.
Submit your completed project when finished.

2|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Rubric

3|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Student Sample 1

4|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

5|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

6|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Feedback 1

7|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

8|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Student Sample 2

Feedback 2

September
The Customer is Always Right

Think back to a time when you got really good customer service. What part did
listening play in this experience? Now think back to a time when you had really
poor customer service. How did lack of listening skills contribute to this
experience? In this project you are going to portray both a good and bad customer
service experience (the ones you thought of above or ones you created). The key is
to demonstrate clearly how good or bad customer service is tied to listening skills
(or lack thereof).
If the final product is web-based, the student should turn in a document with their
name, the name of the project, and a link to the project for the teacher to access.
9|Business Communications

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Please review the grading rubric to see how the project will be scored. Please follow
your teacher's instructions for submitting your work.
Requirements

 Two separate scenarios, one demonstrating good listening skills, one
demonstrating poor listening skills.

 Scenarios should be directly related to customer service, not just listening
skills in general.

 Each scenario should show at least three different instances of good listening
practices or three different instances of poor listening practices as
appropriate.

 Each scenario should be no longer than three minutes.

10 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Rubric

11 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Student Sample 1

12 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

13 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Feedback 1

Student Sample 2
Feedback 2

14 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

October

https://screencast-o-matic.com/ to screen capture your video and then upload to
YouTube. Submit the YouTube link.

Directions: You are to create an educational video promoting ethical decision
making. You may work in groups of up to 3 people. The target audience for this video is
elementary school students. The goal of the video will be to teach elementary school
kids along ethical decision making (either personal ethics, ethics in the workplace, or
online ethics).
Copyright Guidelines
Computer-generated type and public domain computer clip-art may be used. If
copyrighted material is used, separate written permission must be included. If music is
used in the video, only royalty-free music may be used. It still must be documented that
the music is royalty-free. Only public domain photographs/video may be used in the
video. The presentation may include elements such as graphics, pictures, music,
voiceover, sound, and text.
Requirements

 Video should be at least three (3) and no more than seven (7) minutes in length.
 The video should be appropriate for elementary school students
 Videos must play on any Windows-based computer.
 The production may use any method capture or create moving images
 Copyright must be documented at end of video

15 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Use https://screencast-o-matic.com/ to screen capture your video and then upload to
YouTube. Submit the YouTube link. You will upload the video to YouTube and submit
the link.

Rubric

16 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Student Sample 1

17 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Feedback 1

Student Sample 2

18 | B u s i n e s s C o m m u n i c a t i o n s

Shannon Anderson-Rush – Business Communications – Short-Term Projects

Feedback 2

19 | B u s i n e s s C o m m u n i c a t i o n s


Click to View FlipBook Version