Mustika Inti Trader Group - Session 4 (31/8/2021)

61 SEMI SYNTHETIC 15W-50 SM (4liter) MOP 700021


62 DIESEL FULLY SYNTHETIC 15W-40 CJ-4/SM (5liter) MOP 700022


63 DIESEL MINERAL 15W-40 CI-4 (18liter) MOP 700023


64 DIESEL MINERAL 20W-50 CF-4/SG (18liter) MOP 700024



65 DIESEL 10W CF (18liter) MOP 700025


66 MARINE DIESEL 15W-40 CH-4 (TBN 8-10) (18liter) MOP 700026


67 MARINE DIESEL 20W-40 CF-4 (TBN 8-10) (18liter) MOP 700027


68 MARINE DIESEL SAE 40 CF-4 (TBN 8-10) (18liter) MOP 700028


69 HYDRAULIC ISO VG 68/46/32 (18liter/200liter) MOP 700029


70 HYDRAULIC 100 AWS (18liter/200liter) MOP 700030

71 HEAT TRANSFER OIL ISO VG 32 (18liter/200liter) MOP 700031


72 INDUSTRIAL GEAR OIL VG 68 (18liter/200liter) MOP 700032


73 INDUSTRIAL GEAR OIL VG 100 (18liter/200liter) MOP 700033



74 INDUSTRIAL GEAR OIL VG 150 (18liter/200liter) MOP 700034


75 INDUSTRIAL GEAR OIL VG 220 (18liter/200liter) MOP 700035


76 INDUSTRIAL GEAR OIL VG 320 (18liter/200liter) MOP 700036


77 INDUSTRIAL GEAR OIL VG 460 (18liter/200liter) MOP 700037



78 INDUSTRIAL GEAR OIL VG 680 (18liter/200liter) MOP 700038


79 COMPRESSOR OIL VG 68 (18liter/200liter) MOP 700039


80 COMPRESSOR OIL VG 100 (18liter/200liter) MOP 700040

81 BRAKE FLUID DOT 4 (500ml/1liter) MOP 700041





82 HYDRAULIC ISO VG 68/46/32 AWS (200liter) MOP 700042

 MUSTIKA INTI TECHNOLOGY (MIT)






 MUSTIKA INTI AUTOTECH (MAT)






 MUSTIKA INTI CARWASH CENTER (MICC)






 MUSTIKA INTI PROPERTIES (MIP)






 MUSTIKA VENDING MECHINE (MVM)

 ON PROGRESS REGISTRATION.



 FOCUSING FOR RURAL ENHANCEMENT DEVELOPMENT IN RECUIRMENT,

TRAINING, SHOP BUSINESS & SUPPORT JOB FOR RURAL PEOPLE.


 PLANING 530 RETAIL OUTLET IN RURAL AREA & GIVING SERVICE ON


CREDIT TERM, BUYING RURAL PRODUCT AND SELL TO MARKETS.


 SIGNING AGREEMENT WITH ALL MANUFACTURING TEAM & BECOME

DISTRIBUTOR SELLING PRODUCTS.



 HANDLING PROGRAM & BUDGETED BY MUSTIKA INTI TRADER GROUP.

No Code Programmers


RLCM Communication & Presentation


1 RLCM001 Art of Communication


2 RLCM002 Business Communication Skills


3 RLCM003 Communication & Interpersonal Skills


4 RLCM004 Effective Relationship Communication & Human Relation Skills


5 RLCM005 Art of Presentation


6 RLCM006 Effective Presentation Skills


7 RLCM007 Public Speaking & Presentation


8 RLCM008 Telephone Techniques


9 RLCM009 Thinking Strategically & Communication Clearly

No Code Programmers




RLCT Creative Thinking



10 RLCT001 Analytical & Critical Thinking Skills




11 RLCT002 Problem Solving



12 RLCT003 Creative Problem Solving & Decision Making Skills




13 RLCT004 Business Innovation



14 RLCT005 Mind Mapping



15 RLCT006 Think Out of The Box

No Code Programmers



RLCS Customer Service




16 RLCS001 Effective Customer Service



17 RLCS002 Effective Communication




18 RLCS003 Enhancing Customer Service & Customer Relationship



19 RLCS004 Effective Telephone Techniques




20 RLCS005 Handling Difficult Customers



21 RLCS006 Managing Customer Complaints

No Code Programmers
RLBM Business Management
22 RLBM001 Project Management
23 RLBM002 People Management
24 RLBM003 Accountability for Results & Achievement
25 RLBM004 Achievement & Result Orientation
26 RLBM005 Anger Management
27 RLBM006 Stress Management
28 RLBM007 Time Managements
29 RLBM008 Competencies at Work
30 RLBM009 Basic Management Skills
31 RLBM010 Balance Score Card & Strategic Mapping
32 RLBM011 Business Continuity Management
33 RLBM012 Effective Negotiation Skills
34 RLBM013 Change Management
35 RLBM014 Managing Change
36 RLBM015 Event Management
37 RLBM016 Customer Relationship Management (CRM)
38 RLBM017 Conflict Management
39 RLBM018 Corporate Social Responsibility (CSR)
40 RLBM019 Handling Difficult Employees
41 RLBM020 Handling Difficult People
42 RLBM021 Effective Setting & Managing KPIs
43 RLBM022 Office & Time Management
44 RLBM023 Strategic Thinking & Planning

No Code Programmers

RLLS Leadership Skill


45 RLLS001 Coaching & Counseling Skills

46 RLLS002 Coaching & Mentoring Skills

47 RLLS003 Coaching for Performance

48 RLLS004 Effective Supervisory Skills

49 RLLS005 Effective Leadership & Interpersonal Skills


50 RLLS006 Effective Development of Performance Management System

51 RLLS007 Influencing Skills

52 RLLS008 Leading People for Result

53 RLLS009 Delegating for Maximum Results


54 RLLS010 Personal Development Skills

55 RLLS011 Planning & Organizing Skills

56 RLLS012 Achieving Personal and Interpersonal Effectiveness

No Code Programmers

RLMP Manufacturing & Productivity


57 RLMP001 5S Principles

58 RLMP002 7 New QC Tools

59 RLMP003 7 QC Tools


60 RLMP004 Introduction to Kaizen

61 RLMP005 Introduction to Six Sigma


62 RLMP006 Poka Yoke for Manufacturing

63 RLMP007 Quality Control Circles (QCC)


64 RLMP008 Lean Manufacturing

65 RLMP009 Wastage Reduction & Productivity Improvement


66 RLMP010 Supply Chain Management

67 RLMP011 Total Quality Management (TQM)

No Code Programmers


RLQM ISO 9001 Quality Management System





68 RLQM001 Introduction to ISO 9001







69 RLQM002 Effective Documentation of ISO 9001







70 RLQM003 ISO 9001:2008 Internal Auditor & Foundation Training







71 RLQM004 Advance Internal Quality Audit Training & Workshop

No Code Programmers



RLEM ISO 14001 Environnemental Management System


72 RLEM001 Introduction to ISO 14001



73 RLEM002 Identifying Environmental Aspects & Impacts


74 RLEM003 Industrial Waste Management



75 RLEM004 Industrial Chemical Management


76 RLEM005 Advance Internal Environmental Audit Training & Workshop



77 RLEM006 ISO 14001 Internal Auditor & Foundation Training



Environmental Aspects Identification, Impacts Assessment and Control Training &
78 RLEM007
Workshop

No Code Programmers


RLOM OHSAS 45001 Occupational Health & Safety Management System



79 RLOM001 Introduction to OHSAS 45001






80 RLOM002 Safety Fire Drill





81 RLOM003 Internal Audit of OHSAS 45001





82 RLOM004 Restriction of Hazardous Substances (ROHs)






83 RLOM005 The Use of Personal Protective Equipment (PPE)

No Code Programmers




RLIM Integrated Management System





84 RLIM001 Introduction to ISO 9001 & ISO 14001




85 RLIM002 Internal Audit of ISO 9001 & ISO 14001





86 RLIM003 Introduction to ISO 9001, ISO 14001 & OHSAS 18001




87 RLIM004 Internal Audit of ISO 9001, ISO 14001 & OHSAS 18001





88 RLIM005 Introduction of ISO 14001 & OHSAS 18001

No Code Programmers

RLFM ISO 22000 Food Safety Management System

89 RLFM001 Good Manufacturing Practices (GMP) – Food Industry



90 RLFM002 Good Manufacturing Practices (GMP) – Medical Industry



91 RLFM003 Good Manufacturing Practices (GMP) – Cosmetic Industry



92 RLFM004 Introduction to Hazard Analysis Critical Control Point (HACCP)



93 RLFM005 Internal Audit of HACCP System



94 RLFM006 Introduction to ISO 22000



95 RLFM007 Effective Documentation of ISO 22000



96 RLFM008 Internal Audit of ISO 22000

No Code Programmers


RLAM IATF 16949 Quality Management System


97 RLAM001 Introduction to IATF 16949



98 RLAM002 Advanced Product Quality Planning (APQP)



99 RLAM003 Production Part Approval Process (PPAP)


100 RLAM004 Failure Mode & Effects Analysais (FMEA)



101 RLAM005 Statistical Process Control (SPC)



102 RLAM006 Measurement System Analysis (MSA)


103 RLAM007 IATF 16949 Process Approach Auditing



104 RLAM008 Halal Certification Program

No Code Programmers


GTSM Basic Safety Medic


105 GTSM001 CPR


106 GTSM002 Rescue


107 GTSM003 Basic Injuring



108 GTSM004 Basic Poisoning


GTCM Basic Coach & MP



109 GTCM001 Command


110 GTCM002 Kawad Order


111 GTCM003 Safety Fire Drill & Safety Training



112 GTCM004 Monitoring

No Code Programmers


GTRT Basic Technical Engineering –TRT (Electrical, Automobile, etc.)



113 GTRT001 Electrical Basic



114 GTRT002 Automobile Basic



115 GTRT003 Carpentry





GTDS009 Drone Skill


116
GTDS Level 1


117
GTDS001 Level 2


118
GTDS002 Level 3

No Code Programmers

GTMC Motivation & Counselling


GTML Multi Language

119 GTML001 Bahasa Malaysia & Bahasa Indonesia Skill

120 GTML002 Bahasa Tamil Skill


121 GTML003 Bahasa English Skill

122 GTML004 Bahasa Mandarin Skill

123 GTML004 Bahasa Arab Skill


Tokio Marine Sdn Bhd

124 GTTM001 Sale & Marketing


125 GTTM002 Dealer Skill

126 GTTM003 User Skill


127 GTTM004 Monitoring



Nama saya Bos
Zahid

“This is how

export work”









BEFORE I CAN EXPORT MY PRODUCT

I NEED TO ENSURE THAT I HAVE NEXT, I MUST UNDERSTAND EXPORT

REQUIREMENT AND COMPLIANCE

THESE DOCUMENTS NEED TO BE PROCURED



TO ENSURE SMOOTH ACCESS AT:









































BORDER CHECKPOINT WAREHOUSE
PORT

EXPORT REQUIREMENTS






A

ENSURE MT PRODUCT IS CERTIFIED

ACCORDING TO EXPORT STANDARDS

AND ACQUIRE A HS CODE WHICH IS NEEDE

TO CLASSIFY THE PRODUCT OR SERVICE



B

SCRUTINISE THE

RULES AND REGULATIONS SET BY


THE AUTHORITIES OF THE IMPORTING




COUNTRY

ALL CONDITIONS HAVE BEEN MET, DO MARKET RESEARCH


TO DEVELOP AN -EXPORT PLAN-






WHAT IS EXPORT PLAN












B



A ANALYSE MARKET






IDENTIFY MARKET STRENGTH,




OPPORTUNITIES WEAKNESSES AND



THREATS

C. ANALYSE EXTERNAL FACTORE SUCH AS







• POLITICAL • TECHNOLOGY


• ECONOMY • JUDICIACR AND


• SOCIO-CULTURE • ENVIRONMENTL ISSUE




IDENTIFY EXPORT LOGISTIC AND

NECESSARRY DOCUMENTATION




LOGISTIC INVOLVES OTHER ELEMENT SUCH AS:





AND

METHODS




ANY MODE OF SEA AND
TRANSPORTATIO INLAND

N WATERWAY

TRANSPORTSTI
ON



EXW FAS EXPORT DOCUMENTS SUCH AS



FCA DECLARATION DOCUMENTS SUPPORTING DOCUMENTS



CPT FOB



CIP CFR


DAT



DAP



DDP CIF

ONE OF THE FINANCIAL INSTRUMENT OFFERED IS BY








LETTER OF CREDIT





IT IS PLEDGE MADE THE ISSUING BANK


TO PAY SELLLER BASED


ON THE CONTRACT

BETWEEN




















BOSS ZAHID

ORANG DAH BAYAR















Questions to Ask before Starting Your Import/Export Business

 If you’re considering entering the world of global trade by starting your own import/export business, ask yourself these
important questions to see if ready to commit your time and money to the venture:

 Why are you thinking of starting a business, and what makes you think you’ll be successful?
 How much money will you invest and how much will you earn?
 Will you be starting part time or full time?
 Do you plan to import, export, or both?
 Will you work as an agent or a merchant?
 What will be your company name and form of organization?
 Where will your base of operations be? Where will you locate your office?
 What will be your business telephone number, mailing address, and fax number?
 What type of products will you choose to deal in?
 Who will be your suppliers? What companies will you deal with? In what countries?
 Who will be the consumers/users and buyers of your products?

 How will you handle distribution? Set prices? Promote yourself and your products?
 Which method(s) of international payment will you use?
 Which means of international transportation and insurance will you use? Which shipping terms?
 Who will be your bank? Your insurance company? Your Customs broker? Your freight forwarder?
 Which Country and foreign government regulations will you be concerned with?
 What sources of information and assistance are available as you begin and as your business grows?

Buyer and Seller Agreements in Importing and Exporting

 Whether you’re importing or exporting goods, business agreements need to exist between the
person you’re buying from or selling to, and the following key points need to be included in those
agreements:
The products:

 You need to be clear about their exact specifications so that you know what you’re getting.
Sales targets:

 This includes things like order quantities and the frequency of shipments.

Territory:
 In which territory may the distributor sell? Will the distributor have exclusivity there?
Prices:

 What are the prices of the products and the allowable markups?

Payment terms:
 Will you use letter of credit, sight draft, open account, 30 days, consignment, and so on?

Shipping terms:
 Will your terms be free on board (FOB) airport; free alongside ship (FAS); cost and freight (C&F);
cost, insurance, and freight (CIF); and so on?

The level of effort required of the importers:
 How hard does the importer have to work to sell the products, including minimum order commitments and
long-term commitments?

Sales promotion and advertising:
 Who will do it, who will pay for it, and how much will be invested?
Warranties and service:

 How will defective or unsold products be handled?
Order lead time and price increases:
is the time required to ship the product to the company purchasing the product. When negotiating
 Lead time
with the supplier, you need to be clear on who’s responsible for any increases in material or transportation from
the time the order is placed and the time it’s actually available for shipment.
Trademarks, copyrights, and patents:
 Who will register, and in whose name will it be in?

Provision for termination of the agreement:
 Under what circumstances can the agreement be dissolved?
Provision for settlement of disputes:

 If a product is defective or there is a misunderstanding about some aspect of the purchase or sales agreement,
what process will be used to resolve disagreements?

 Global Negotiations in the Import/Export Business

 When you’re in the import/export business, you need to realize that the process

of global negotiations differs from culture to culture in many significant ways.
You have to take into account communications issues such as language,
gestures, facial expressions. And you also have to consider differing

negotiating styles and problem-solving techniques.

 Language: In spoken and written communication, using the wrong words or

incorrect grammar is just one concern. The meaning of the message often
depends on the set of circumstances surrounding those words. The danger of

misinterpretation of messages requires an understanding of these various
contextual factors.

 Non-verbal communication: Unspoken language is just as important as words

or writings. Differences in customs and cultures can cause misinterpretations.
You need to be aware of the meanings of gestures, facial expressions, posture,

appearance and dress, conversational distance, touch, and eye contact.

 Time influences and the pace of negotiations: Some cultures like the Americans or
Germans are very fast-paced and punctual, while there are many other regions (such as

Asia and Latin America) where time is not of the essence.
 Individualism vs. collectivism: In some societies, people primarily take care of only

themselves and their families, while in other societies, the good of the entire group is
put ahead of one’s individual needs. Understanding these belief systems will affect how
you negotiate.

 Role orderliness and conformity: Some cultures are characterized by a high need for
order and conformity. These countries place a great deal of importance on how things

are done. Formalities aid in successful negotiations. On the other hand, negotiators
from the United States, Canada, Germany, and Switzerland place more emphasis on
content than of procedures.

 Uncertainty orientation: This term refers to the degree people are uncomfortable with
ambiguity and a reluctance to take risks. People in countries like Spain, Belgium,

Argentina, and Japan tend to proceed cautiously following rules, laws, and regulations.
On the other hand, people in countries such as the United States tend to feel
comfortable in unstructured situations, are more ready accept change, and attempt to
have as few rules as possible.

Thank You

















Address:
B-5-8, Plaza Mont Kiara, Mont Kiara,
50480 Kuala Lumpur, Malaysia

Tel: 03-29359603
Email: [email protected]