FP Fit Bit 07.10.19

Your fitness tracker

“Good communication is
the bridge between
confusion and clarity”

“You may not be able
situation and its outco
your attitude and how

to control every
ome but you can control
w you deal with it”

FP UK News Christma

Over 100 customers
registered!

Remember to speak to customers Head Off
about FP Sign dress

If you want to know more about FP Business
Sign, please speak to marketing or Mon-T

visit our website:
www.fp-sign.co.uk

as Party

Friday 13th
December

fice New Over £5000 raised
rules Well done all!
s/Casual
Thurs

To date N
T
R

Aspire (Emoji Banks):

• Customer Facing – For every verified 5* revi

Aspire points (uncapped) until Fr

• Non customer facing – If overall company ta

3000 Aspire points.

Everyone’s job has a role to play in FP provid

NEW SCORING!
Trust Pilot have changed their scoring system.
Ratings are now out of 5 and not 10

For Q3 we have halved
our 9.6 target and so can
iew, you will receive 2000 confirm we hit target J

riday 11th October.

arget is met, you will receive End of Q4 target TBC

ding good service.

Machine Refurbs Machine Refurbs (T

Product

PostBase Mini
PostBase

PostBase Feeders

To Date, August 2019)

Actual

253
97
s 10

FPSupport Average wait time

22
seconds

Bob

Calls offered vs calls answered

5614
vs

5509

Call handler of th2e29week

bby

Full month September

Marketing We
We are also back on
Page 1 of Google!

We w
Sam
mark

e are now 4.1/5
on Yell!

welcome
mmie to

keting!

Commercial ACM

Top achiever

30,000 153%

30,686

20,000

Sales Boards 10,000 0% 33% 29%
0
0 6,685 5,845

Leah Linda Lynsey Charli

Public Sector ACM

Top achiever

100,000 234% 98%
80,000
60,000 46,707 9,816
40,000
20,000 Rob W Chris H
0

To date Friday 4th October

SOHO ACM

Top achiever

50,000 137% 100% 136%
40,000
30,000 41,062 30,080 40,840
20,000
Sales Boards 10,000 Ellie

0

Alec Stacey

New Business

40 Units Top achiever

30 145% 107%
71%

20 37.5 43% 60%
31%
29 25 12
15
10 Mel

11

0

Alex Emma H Emma F Lewis Jamie

To date Friday 4th October

Samaritans

Total Raised:
£5300

Well done FP Direct….
Leanne, Alex, Alec and Charlotte took part in
Rough Runner to raise money for the
Samaritans!

FP’s DUMB AND DUMBER

It took Aaron 45 minutes of bein
on the phone to a customer bef
realising he was trying to fix a b
and not a franking machine!

It took Sammie 40 minutes after
work on Friday to realise her ‘lost
car keys’ had been in her bra all

afternoon.
Ellen drove Sammie back to the
gym they went to on lunch to look
for the keys and Jake returned to
work to reopen the building for her!

Well done to Nic for completing
her charity walk in 7 hours and

14 mins!!

ng
fore
boiler

Congrats to Jeni Holdcroft-Young!
#MRSHY

Congrats to Ashley Flood
on securing Glasto tickets!
The rest of us are crying :(

Anne’s son is selling his Pro Fitness
Gym equipment for £50.

Speak to Anne for more details!

Getting to know you

• What celebrity would you rate as a perfect 10? To
• Favourite radio station? Kiss 100
• Favorite sport? Running
• Favourite band? Boy Zone
• Favourite drink? Rhubarb Gin
• Name something on your bucket list? Swim with d
• Football team? ‘Charlton are sc*m’
• Best place you have ever visited? Vegas
• What movie do you wish life was more like? Wolf o
• At which store would you like to max-out a credit c

Butt Lift)
• If you could date anybody at FP who would it be?
• Relationship status? It’s complicated – dating a m

om Hardy Sammie Field

dolphins

of Wall Street
card? Comfort Zone Surgery (Brazilian

? Kara
minor!

FP Vision

Mission

Our vision is to be the preferred supplier of mailing solutions to
the UK market; providing superior products and offering
exceptional service and support to our customers through our
company organization and its associated sales channels.

FIT

Sustainable profitability through customer focus and
excellent processes (good relationships,
communication, happy employees and knowing who
we are)

ACT Strategy

Attack in core business (grow market share)
Accompany the customer (develop new solutions
and services to aid the customer along the way)
Transform FP to an enlarged business (develop new
business segments)