2018 ICHRIE Conference Brochure

Find Your Oasis in
Hospitality & Tourism Education

25 - 27 July 2018 • Palm Springs, California USA

Renaissance Indian Wells Resort & Spa

The 2018 ICHRIE Summer Conference & Join us in Palm Springs for three days of
Marketplace has an exciting schedule programming and events designed to help you:
of presentations on the latest research, ENGAGE
best practices, new trends and various
networking opportunities… Come learn from academic and industry thought leaders from around
the globe via educational sessions and research presentations.
Our marketplace will be filled with the latest research, innovative
products, solutions, services and trends useful in the classroom and
during business operations.

Network

Enjoy the endless opportunities for professional and personal
development. There will be many networking events and social
gatherings allowing you to strengthen and build relationships with
industry leaders and professionals around the world.

Advance

Gain access to hospitality and tourism educators, industry
professionals, students, corporations and associations.

Explore

We invite you to join us at our annual conference not only to explore
a world of opportunities in Hospitality and Tourism Education, but
to also explore the city of Palm Springs and other nearby attractions.

Join Us in Palm Springs, California USA

Experience the oasis in the desert that is Palm Springs! With a variety of choices for
solo explorers or a family adventure, there’s always something new to discover. Take
tours and see the highlights, enjoy the resort of the hotel, or visit one of the many
local attractions and activity options.

About Palm Springs

Palm Springs is filled with fun, family-friendly activities
and opportunities for adventure! See the sights with
Jeep Tours, off-road ATV rentals and covered wagons
for those looking to discover the more rustic, historic
side of Palm Springs.

About the Conference Every Thursday night from 7-10 pm, Downtown Palm
Springs hosts Villagefest, featuring street entertain-
The ICHRIE 2018 Summer Conference will be filled ment, more than 200 booths offering beautiful art,
with informative presentations, the latest in educa- handcrafted items and unique food, galleries, shops,
tional research, exciting visuals and numerous op- and people-watching at the cafés. Villagefest attracts
portunities to learn new approaches, receive updat- thousands of visitors every week and is well-loved by
ed information, share useful tips, exchange creative tourists and locals alike.
ideas, and connect with fellow ICHRIE members. The Palm Springs Aerial Tramway—the world’s larg-
Various educational sessions are designed to meet the est rotating tram car—travels over two-and-one-half
needs of everyone from teaching to research in the miles along the breathtaking cliffs of Chino Canyon,
field of hospitality and tourism. Learn new approach- transporting riders to the pristine wilderness of the Mt.
es and strategies in a variety of topics related to our San Jacinto State Park. During your approximately ten-
field, career and staff development. Held each year in minute journey, tram cars rotate slowly, offering pictur-
July, the conference brings over 500 educators and esque and spectacular vistas of the valley floor below.
professionals together under one roof to gain insight For children and families, the Children’s Discovery Mu-
and knowledge from peers and experts in the field. seum is a fun experience, as is the Palm Desert Aquatic
In addition to informative exhibits and displays, the Center, featuring 3 pools, slides & spray areas, fitness
ICHRIE Marketplace and Expo will feature poster pre- classes & concessions. Unleash your wild side at the Liv-
sentations, the CHRIE FutureFund™ Silent Auction ta- ing Desert, a nature preserve for local wildlife. The des-
bles, the Marketplace Grand Opening and Welcome ert is full of possibilities­—see them all in Palm Springs!
Reception on Wednesday night and the Marketplace Climate
Luncheon on Thursday. The average high during the summer is 108°F (42°C)
Dress and the average low is 78°F (25°C).
This is a no-suit, no-tie conference! Casual attire is Time Zone
recommended for speakers and conference attend- Palm Springs, California is in the US Pacific Standard
ees. Most facilities are air-conditioned, so a light jack- Time Zone.
et or sweater might be considered for inside meet- Currency
ings and going outside in the evenings. Palm Springs’ currency is the American Dollar.

To register for conference, go to www.chrie.org

Keynote Sessions

This year’s ICHRIE conference attendees will have the opportunity to learn from and connect
with leaders and speakers within the hospitality industry as they offer insights on best practices,
latest research and trends in today’s ever-changing world. Attendees will get a glimpse of
what’s on the horizon; the opportunity to network and compare notes; and, leave prepared to
educate future global industry leaders.

Mary Niven Fedele Bauccio
Senior Vice President, Experience Cheif Executive Officer, Cofounder
Development and Integration Bon Appétit Management
Disneyland Resort Company

Mary Niven is the senior vice presi- Fedele Bauccio cofounded Bon Ap-
dent of Experience Development and pétit Management Company, which
Integration for the Disneyland Resort. provides food service to 650-plus
In this role, she provides executive cafés located at corporations, univer-
operations leadership on all resort sities, and museums in 31 states, in
development projects. She is also re- 1987. Together Fedele and Bon Appé-
sponsible for driving functional expertise and integration across tit have revolutionized the food service industry, both by intro-
the resort, and oversees the Security and Emergency Services ducing fresh, made-from-scratch food to the contract market
and Resort Transportation and Parking teams. and by pioneering environmentally and socially responsible
practices designed to create a more sustainable food system.
Previously, Mary served as the senior vice president of Disney-
land Resort operations, responsible for the leadership and inte- From the beginning, Bon Appétit has been committed to the
gration of the overall guest and cast experience. Prior to that role, health of its customers, striving for the freshest ingredients and
she held the positions of vice president of Disneyland Park, and banning unhealthy ingredients such as MSG and trans fats. The
vice president of Disney California Adventure Park respectively. launch of our Farm to Fork program in 1999 marked the first of
our many commitments to widening that focus to the com-
While at Disney California Adventure, Mary played an integral munities in which we operate, and to the planet itself. Bon Ap-
role in the multiyear expansion which included the reimagined pétit is the first food service company to commit to serving only
main entrance and the additions of Buena Vista Street and Cars seafood that meets Seafood Watch sustainability guidelines for
Land. Since its grand reopening, Disney California Adventure commercial buyers (since 2002), to reducing antibiotic use in
has seen record-setting attendance and received the “Amuse- farm animals (2003), to switching to rBGH-free milk (2003) and
ment Today” Publisher’s Pick Award for 2012 Park of the Year. cage-free shell eggs (2005), to tackling food’s role in climate
change (2007), and to addressing farmworker rights (2009). In
Mary came to the Disneyland Resort as vice president of food 2012 Bon Appétit announced a comprehensive animal welfare
and beverage in June 2000 from the University of California, Los plan, including switching to humanely raised ground beef (ef-
Angeles, where she was director of dining services. fective immediately) and to phasing out pork raised with gesta-
tion crates by the end of 2015.
She is nationally recognized for developing and successfully
implementing the first “Marketplace” food concept in univer- Fedele’s work has been honored by many nonprofit and indus-
sity residential dining in the United States. She was a found- try groups. Most recently, he was named a Most Admired CEO:
ing member of the College and University Resource Board, Community Champion by the San Francisco Business Times in
regional president for the National Association of College November 2015 and won the EY Entrepreneur Of The Year 2014
and University Food Service, and has been a speaker at nu- National Retail and Consumer Products Award, for redefining
merous national conferences. the food service industry and pioneering environmental and
local sourcing policies. From 2006-2008, he served on the Pew
Mary also serves on the board for The Illumination Founda- Commission on Industrial Farm Animal Production. He is cur-
tion. In 2005, she was selected by the International Foodser- rently a board member of Compass Group North America.
vice Manufacturers’ Association as the 2005 Silver Plate re-
cipient in the Specialty Foodservices category, a prestigious Fedele graduated from the University of Portland with a mas-
honor within the foodservice industry. ter’s degree in business administration in 1966 and a bachelor’s
degree in economics in 1964. He has received honorary doctor-
In 2012, Mary was honored with a Career Achievement Award ates from the University of Portland, the University of Redlands,
by the Stockton Arts Council, granted the Girls Incorporated and Notre Dame de Namur University.
“Bold”Award, and named one of the Top 25 Hottest People in
Orange County by OC Metro Magazine.

Wednesday, 25 July, 6-7pm Thursday, 26 July, 9-10am

ICHRIE Marketplace & Expo

Don’t miss out on all of the fun and excitement of the 2018 ICHRIE Marketplace! The ICHRIE
Marketplace and Expo is your number one stop to find the latest products, services and
technology to help you do your job more efficiently and effectively. Attendees will have the
chance to visit one-on-one and build relationships with representatives of companies from
across the country and around the globe.

What’s Happening in the Marketplace

Wednesday, 25 July, 7pm-9pm Thursday, 26 July—even more!
Marketplace Grand Opening & Welcome Poster Session Presentations 11:15am — 2pm
Reception
Expand your educational horizon by visiting the Post-
The ICHRIE Marketplace offers a chance to interact er Session Presentations, which will be held inside of
one-on-one with representatives from companies the Marketplace during its open hours. Authors and
and organizations from across the country and viewers will find the opportunity to exchange ideas at
around the world. In addition to informative exhibits length to be a worthwhile, interesting and rewarding
and displays, the ICHRIE Marketplace will play host to conference event.
the Grand Opening and Welcome Reception, Poster
Session Presentations, the CHRIE FutureFund™ Silent Marketplace Luncheon 12:15pm — 1:15pm
Auction and Marketplace Luncheon. Don’t miss any
of these great networking opportunities! Attendees and exhibitors will enjoy a delicious lunch
as they take a moment to refuel & recharge for an-
Marketplace Thursday, 26 July other trip through the many products and services
exhibit space & Exhibits Open available in the Marketplace.
10:15am — 2pm
conference MARKETPLACE HOURS
sponsorships Attendees will have access Wednesday, 26 July
to the full spectrum of the Marketplace Grand Opening & Welcome Reception
available. hospitality and tourism edu- 7 — 9pm
cation industry as they stroll Thursday, 26 July
Email the aisles of the ICHRIE Mar- Exhibits Open
[email protected] ketplace. Visit with vendors 11am — 2pm
and allied association repre- Poster Session Presentations
for more sentatives to discover how 11:15am — 1:45pm
information today. their products and services Marketplace Luncheon
will enhance your teaching 12:15pm — 1:15pm
experience.

Participating Companies from the

2017 ICHRIE Marketplace in Baltimore included:
ACPHA • APICIUS • CEPA-Abroad • CESIM • China Hospitality Education Initiative
(CHEI) • Emerald Publishing • Kendall Hunt Publishing Company • Knowledge Matters
• American Hotel & Lodging Educational Institute • REDGlobal Group • Routledge

• Russell Partnership Technology • STR

2018 Annual International CHRIE Summer
Conference & Marketplace | Schedule-at-a-Glance*

TUESDAY, 24 JULY 2018 FRIDAY, 27 July 2018

ICHRIE Full Board Meeting . . . . . . . . . 8:00am–5:00pm Registration Open . . . . . . . . . . . . 7:30am–5:00pm
Registration Open . . . . . . . . . . . . . 4:00–6:00pm
ICHRIE Board of Directors’ Dinner (Invitation Only) . 7:00–9:00pm Lodging SIG: Back of the House Tour . . . . . . 7:00-8:30am

WEDNESDAY, 25 JULY 2018 Continental Breakfast . . . . . . . . . . . . 7:30–8:30am

Registration Open . . . . . . . . . . . . 7:30am–8:00pm Career Fair . . . . . . . . . . . . . . . . 8:30-10:00am
ICHRIE Career Academy (Research) . . . . . 8:00am–12noon
Concurrent Sessions, Symposiums, SIGs . . . . 9:15-10:00am
(registration required, begins at 7:30am) & Committee Meetings
Deans’ and Directors’ Program . . . . . . . 9:00am–12noon
Federation Meetings . . . . . . . . . . . 10:15-11:15am
(invitation only)
Deans’ and Directors’ Lunch . . . . . . . . 12noon–1:00pm Lunch (on your own) . . . . . . . . . . 11:15am–12:30pm

(invitation only) Winning Case Study Presentations . . . . . . 12:45-2:15pm
ICHRIE Career Academy (Teaching) . . . . . . . 1:00-5:00pm
Concurrent Sessions, Symposiums, SIGs . . . . 12:45–5:15pm
(registration required, begins at 12:30pm) & Committee Meetings
Symposiums, SIGs, & Committee Meetings . . . . 2:00-5:30pm
Concurrent Sessions . . . . . . . . . . . . 3:00-5:45pm Best Paper Presentations . . . . . . . . . . 3:45–4:15pm
First Time Attendees’ Reception . . . . . . . . 4:30–5:30pm
Winning Research Reports Presentations . . . . 5:00-5:45pm Forum Meetings . . . . . . . . . . . . . . 3:45-4:30pm
Opening Keynote Session . . . . . . . . . . 6:00–7:00pm
Marketplace Grand Opening & Welcome Reception 7:00–9:00pm Past Presidents’ Reception . . . . . . . . . . 5:30–6:30pm
(invitation only)

Pre-Awards Mix & Mingle Reception . . . . . . 6:30-7:00pm

Awards Dinner . . . . . . . . . . . . . . 7:00–8:30pm

Awards Ceremony . . . . . . . . . . . . . 8:30–9:45pm

Photo Opportunity for Award Winners . . . . . . 9:45pm +

After Party at Glo Bar . . . . . . . . . . . . . 9:45pm +

THURSDAY, 26 JULY 2018 SATURDAY, 28 JULY 2018

Continental Breakfast . . . . . . . . . . . . 7:00–7:45am ICHRIE Full Board Meeting . . . . . . . . . . . 8am–1pm
Registration Open . . . . . . . . . . . 7:30am–6pm
ICHRIE Annual Membership and Business Meeting . 8:00–8:45am 2018 ICHRIE
Awards Dinner &
All Attendees Welcome Gala Celebration
Second Keynote Session . . . . . . . . . . . 9:00–10am
Industry Partnership Session I . . . . . . . 10:00–­ 11:15am Friday, 29 July 2018, 7-11pm • Theme: Mardi Gras
Marketplace Open . . . . . . . . . . . . 11:00am–2pm The ICHRIE Awards Dinner & Gala is a time to
Two Year Forum Session I . . . . . . . . . 11:15am-12pm
Poster Sessions . . . . . . . . . . . . 11:15am–1:45pm recognize the contributions our recipients have
Marketplace Lunch . . . . . . . . . . . . 12:15–1:15pm made to hospitality and tourism education and
Two Year Forum Session II . . . . . . . . . . 1:00-1:45pm
Industry Partnership Session II . . . . . . . . . . 2:00-3pm reward them for their excellence.
Concurrent Sessions, Symposiums, SIGs . . . . . . 3:15–4pm This year the Awards Gala will have “Mardi Gras” flair to
introduce our 2019 conference in New Orleans, Louisiana—
& Committee Meetings all conference attendees are invited to join in on this
CHRIE FutureFund™ Duck Race . . . . . . . . . 4–4:30pm
Open evening to explore Palm Springs . . . . . . . Evening celebration! Casual cocktail attire is recommended.

* Schedule subject to change

About the Hotel & Transportation
Renaissance Indian Wells Spa & Resort
44400 Indian Wells Lane • Indian Wells, California USA 92210

International CHRIE has secured exceptional room rates for our conference attendees, so be sure
to stay at the Renaissance Indian Wells Resort & Spa to be right in the middle of all the exciting

conference activities. By staying at the host hotel you are supporting International CHRIE.

Room Rates at the Conference Hotel Local Transportation Options
Single/Double: US$149 + $5 resort fee Bus: There is a Greyhound bus station 8 miles east
Check-in: 4pm, Check-out: 11am of the conference hotel.
Train: There is an Amtrak station 4.9 miles northeast
*Be sure to reference ICHRIE when calling to secure the best con- of the conference hotel.
ference rate possible* Taxi
To the Renaissance Indian Wells Hotel:
Cut-off Date for Reservations: From PSP Airport, average rate, US$55
29 June 2018 (for the ICHRIE rate) From ONT Airport, average rate, US$200.
Parking From LAX Airport, average rate, US$400.
Self-parking: complimentary for ICHRIE guests Car Rentals
Valet parking: US $22 overnight, Parking fees in- Hertz:  
clude in/out privileges 3400 East Tahquitz Canyon Way • Palm Springs,
Airports California 92262 • +1-760-778-5100
The Palm Springs International Airport (PSP) is locat- Enterprise Rent-A-Car:
ed approximately 15.5 miles from the Renaissance 83157 US Highway 111 • Indio, California 92201 •
Indian Wells Spa & Resort. The LA/Ontario Interna- +1-760-347-0045
tional Airport (ONT) is located 86.5 miles from the
hotel. The Los Angeles International Airport (LAX) is
located approximately 139 miles from the hotel.

The surrounding area of the hotel boasts a biking trail, bowling, hiking, horseback riding, miniature golf, and rock climbing,
all within 20 miles or less.

Special thanks
to our 2017 sponsors

who generously
gave their support to
International CHRIE

Auburn University • Endicott College • Cal Poly Pomona
University • CHRIE FutureFund™ • The Hong Kong
Polytechnic University • Hyatt • Johnson & Wales

University • Marriott • The Pennsylvania State University •
Russell Technologies • University of Delaware • University

of Denver • University of Houston • Widener University

Register Today!

The 2018 Annual International CHRIE Conference and Marketplace is the
Premier Event for Hospitality & Tourism Educators and Professionals.

Invaluable Networking Opportunities Endless Ways to Explore the Host City
The ICHRIE conference is the ideal place to make new profes- Palm Springs is filled with fun, family-friendly activities and op-
sional and personal contacts and to reconnect with colleagues portunities for adventure! See the sights with celebrity tours,
and friends. There are so many opportunities to expand your Desert Adventure Jeep Tours, and off-road ATV rentals & tours.
network from informal conversations during breaks to mixing For those looking to discover the more rustic, historic side of
and mingling at social gatherings throughout the conference. Palm Springs, covered wagon tours are a fun and unique op-
Dynamic Speakers tion. Another option for children and families is the Children’s
Thought leaders and innovators from around the world will Discovery Museum, a fun and educational experience for all.
engage in dialogue and discussion on the ever-changing direc- Another way to stay active locally is the Palm Desert Aquatic
tion, focus, and trends of the hospitality, tourism and culinary Center, which features 3 pools, slides & spray areas, plus fitness
arts industries. classes & concessions. To unleash your wild side, visit the Living
Comprehensive Marketplace Desert, a nature preserve for local wildlife. For another vantage
By visiting our Marketplace and Expo you’ll find the most inno- point, The Palm Springs Aerial Tramway—the world’s largest ro-
vative solutions and products to help you succeed as hospitality, tating tram car—travels over two-and-one-half miles along the
tourism and culinary arts educators and industry professionals. breathtaking cliffs of Chino Canyon.
Insightful Presentations You will have much to choose from for your pre- and post-con-
The ICHRIE conference is designed to bring you the latest infor- ference activities! Don’t miss Coachella Valley Preserve, Thou-
mation, research and technological innovations from across the sand Palms Oasis Preserve, Joshua Tree National Park, Morongo
industry through our full agenda of paper presentations, poster Casino, Resort & Spa when you plan. The desert is full of pos-
sessions and interactive workshops and symposiums. sibilities – see them all in Palm Springs!

Four simple ways to register:
MAIL ICHRIE

2810 N Parham Road,
Suite 230
Richmond, Virginia 23294 USA

PHONE 01 (804) 346-4800

FAX 01 (804) 346-5009

ONLINE http://www.cvent.com/d/bvqq5n/4W

Scan this code with your
smartphone to access

more information about
the ICHRIE Summer
Conference:

See you in Palm Springs, California USA • 25-27 July 2018

2018 International CHRIE Conference | 25-27 July | Renaissance Indian Wells Resort & Spa |Palm Springs, California USA
CONFERENCE REGISTRATION FORM

Last Name First Name Title

Name as you’d like it to appear on badge Institution / Organization / Company

Work Telephone FAX Home Telephone Email

Address City State/Province Postal Code Country

Emergency Contact (please include name/ phone #)

q Check this box if this is your first ICHRIE Conference q Check this box if you will require vegetarian meals

q Check this box if you have other needs such as accessibility concerns. Please describe_________________________

If faculty, please check appropriate box:

q Four-Year Institution q Two-Year Institution q Certificate/Diploma q High School

Full Conference Registration Before June 1 After June 1 Before July 1 On Site
Individual Members of ICHRIE q US $545 q US $595 q US $645 US $720

Non-members* q US $720 q US $770 q US $895 US $895

(*Fee includes a trial membership to ICHRIE for attendees who have not previously been members. Membership will be activated upon final processing of payment for conference. Please note

the membership application must accompany the conference registration form.The trial membership will expire on 31 December 2018.)

One-Day Conference Registration Before June 1 After June 1 Before July 1 On Site
Individual Members of ICHRIE q US $300 q US $345 q US $390 US $435
Non-members q US $400 q US $445 q US $490 US $535
High School Faculty - Member q US $245 q US $295 q US $315 US $395
Non-member q US $345 q US $395 q US $415 US $495
Choose date:
q Thursday, 26 July q Friday, 27 July
q Wednesday, 25 July

Special Conference Registrations Before June 1 After June 1 Before July 1 On Site
High School Faculty Member q US $445 q US $495 q US $545 US $620

Non-Member* q US $545 q US $595 q US $645 US $720

(*Fee includes a trial membership to ICHRIE for attendees who have not previously been members. Membership will be activated upon final processing of payment for conference. Please note

the membership application must accompany the conference registration form.The trial membership will expire on 31 December 2018.)

Graduate Students—Member** q US $395 q US $445 q US $495 US $570**
Graduate Students—Non-Member** q US $445 q US $495 q US $545 US $620**

**Proof of full-time enrollment must be attached to this form to qualify for special rate. Graduate students may not be employed as an instructor at any university/college in order
to qualify. Please contact the ICHRIE office at [email protected] for additional details.

Guest*** q US $395 q US $445 q US $495 US $570***

***Includes admittance to all General Sessions, and all food and beverage/social events. Excludes all workshop presentations. Guests include spouses, family members and significant others.

Refund Policy: Refunds will be made for cancellations received in writing to ICHRIE prior to 30 June 2018. A $100 processing fee will be deducted from your
refund. After 30 June, all cancellations are non-refundable, but can be transferred to another person, if notification is received by 10 July 2018. There will be
a $30 charge on returned checks.

Payment Method
If payment has not been received and processed by 8 July, payment by credit card will be required on-site.
q Check q MasterCard q VISA q Discover Card q AMEX

Name on card Card number Expiration date Security Code

Billing address City State/Province Zip/Postal Code

Signature Date
MAIL completed form to: ICHRIE q 2810 N Parham Road, Suite 230, Richmond,Virginia USA 23294

CALL in your registration: 01 (804) 346-4800 q FAX completed form to 01 (804) 346-5009

prices subject to change