CNet Training Brochure 2019 US

The Global Leader in Technical Education
for the Digital Infrastructure Industry

2019

Chicago New York
Phoenix Dallas
Philadelphia Atlanta
Salt Lake City Washington D.C.
Mexico City San Francisco
SeaƩle Edison
Denver Las Vegas
CharloƩe San Jose
Toronto Ashburn

Dubai London
Hong Kong Amsterdam
Singapore
Johannesburg Dublin
Riyadh Frankfurt
Sydney Edinburgh
São Paulo
Oslo

www.cnet-training.com

1

The Global Leader in Technical Education
for the Digital Infrastructure Industry

Contents COPARPROTNREARTE

3. 23 Years of Education Experience Associate
4. Delivering Education Across The Globe College
5. The Global Digital Infrastructure Education Framework
6. Certifications & Accreditations Advancing Data
7. Qualifications and their Equivalents Center Professionals
8. Why Choose CNet?
9. Delivered by Expert Instructors EDUCATIONAL PARTNER
10. Remote Attendance Programs
11. Data Center Fundamentals
12. Certified Data Center Technician Professional (CDCTP®)
14. Certified Data Center Design Professional (CDCDP®)
16. Certified Data Center Management Professional (CDCMP®)
18. Certified Data Center Energy Professional (CDCEP®)
20. Certified Data Center Audit Professional (CDCAP®)
22. Certified Data Center Sustainability Professional (CDCSP®)
24. Masters Degree in Data Center Leadership & Management (MA)
26. Certified Network Cable Installer (CNCI®)
28. Certified Network Infrastructure Technician (CNIT®)
30. Certified Wireless Infrastructure Technician (CWIT®)
32. Certified Integrated Infrastructure Technician (CIIT®)
34. Certified Network Infrastructure Design Professional (CNIDP®)
36. Certified Telecommunications Project Management (CTPM®)
37. Competency & Confidence Assessment Modelling (CCAM®)
38. Associate College
39. Clients

About CNet Training

International award-winning education company, CNet, has been designing and delivering professional network infrastructure training and education programs since 1996.

Today CNet is the global leader in technical education for the digital infrastructure industry, comprising the data center and network infrastructure sectors, and is the only
industry dedicated education provider to award both internationally recognized qualifications and professional certifications. These qualifications start at level 3 and culminate
in the world’s only level 7 Masters Degree program in Data Center Leadership and Management.

A significant part of CNet’s history is the development of the highly acclaimed Global Digital Infrastructure Education Framework, which offers industry professionals an
opportunity to plan technical education, qualifications and certifications to meet on-going individual and business needs.

CNet deliver classroom-based technical education programs led by expert instructors in locations across the world and in virtual classrooms, allowing ease of access to all
industry professionals wherever they are, in addition to online and distance learning programs. Alongside its impressive client list of multinational organizations, the company
is proud of its close associations with the world’s leading trade associations and industry bodies including the Data Centre Alliance, Infrastructure Masons, AFCOM and 7x24.
CNet is trusted by many of the world’s leading manufacturers of data center and network infrastructure solutions to design and deliver their specific training and education
programs.

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23 Years

of Technical Education Experience

Founded in 1996, CNet is highly trusted by the global data centre and network infrastructure sectors and recognized around the world for its quality
of delivery and technical excellence.

1996 1998 1999 2000 2000

CNet Training began trading Winner - Winner - Became an Approved Winner -
CommunicaƟons Industry CommunicaƟons Industry Pearson Centre Networking Industry Award

Award for the Trainer Award for Outstanding for Training Company
of the Year Achievement of the Year

2001 2002 2003 2004 2005

Winner - Winner - Winner - Winner - Launched the CerƟfied
Networking Industry Award Networking Industry Award Networking Industry Award Networking Industry Award Data Center Design

for Training Company for Training Company for Training Company for Training Company Professional (CDCDP®)
of the Year of the Year of the Year of the Year Program

2005 2007 2007 2009 2010

Launched Programs NCN voted CNet as one of Launched the CerƟfied Awarded the 2012 Go for Growth - Finalists for
into the United States the top ten most influenƟal Data Center Technician Olympics Project Excellence Awards
Professional (CDCDP®)
organizaƟons Professional Services
Program

2010 2011 2011 2012 2012

Launched the CerƟfied Data Winner - We trained our 35,000Ǧǚ individual Opened Singapore Launched the CerƟfied
Center Management Professional Comms Expo Award for and launched the CerƟfied office locaƟon and Data Center Energy
Outstanding ContribuƟon Network Cable Installer United States office locaƟon
(CDCMP®) Program (CNCI®) Program Professional (CDCEP®)
to the Industry Program

2012 2013 2014 2014 2014

Winner - Winner - AssociateCNet Launched the Masters Launched the CerƟfied Chosen to be an AFCOM
Netcomm’s Award for Data Network World - Network Cable Installer EducaƟonal Partner
Center Professional Development Vendor Awards - Degree in Data Center Leadership (CNCI®) as the new industry
Training Provider of the Year standard cerƟficaƟon
& Training Excellence Collegeand Management with

Anglia Ruskin University, UK

2014 2014 2015 2015 2015

Winner - Launched the CerƟfied Launched the CerƟfied CNet launched a NEW Launched the CerƟfied
Best ContribuƟon to EducaƟon Network Infrastructure Network Infrastructure Distance Learning program Data Center Audit
for the Data Center Industry in Design (CNID®) Program Design Professional (CNIDP®) Data Center Fundamentals
the InternaƟonal Data Center Professional (CDCAP®)
Program Program
and Cloud Awards

2015 2016 2016 2016 2016

Launched the CerƟfied Our 20th Anniversary! Launched the World’s Winner - Winner -
Network Infrastructure First CCAM® Tool for the InnovaƟon in Global Data Center Intelligent Training Provider
Technician (CNIT®) Program
Data Center Sector EducaƟon Award from the of the Year
Datacloud Awards

2017 2017 2017 2018 2018

Launched the CerƟfied Approved as an Associate Chosen as the official Global CNet launched CNet won the Best Programme
Network Infrastructure Design College by Anglia Ruskin EducaƟon Partner with media Remote AƩendance for Data Center Training Award
Professional (CNIDP®) Program University (ARU) to deliver the technology company, BroadGroup
Masters Degree in Data Center Classes at BroadGroup’s Datacloud
in the U.S. Leadership and Management and their global Datacloud Europe event
events series 2018
2018 2018
2018 2018 CNet Released high level
CNet won the Best Programme data center programs with a C I I TLaunched the CerƟfied
for Data Center Training Award Launched the CerƟfied First Masters Degree in Integrated Infrastructure
Data Center Sustainability Data Center Leadership and New 5 day duraƟon Technician (CIIT®) Program
at BroadGroup’s Datacloud Professional (CDCSP®) Program
Asia event Management GraduaƟon
Ceremony

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Delivering Education Across The Globe

CANADA UK
NORTH AMERICA
EUROPE
MIDDLE EAST

AFRICA ASIA PACIFIC

CNet Training is doing a great job with LATIN
bringing awareness to what we need AMERICA

to know. The Instructor was excellent, explaining all parts of the CDCT® program
in depth and from real life situations which made it more relatable, the
SITE SERVICES TECHNICIAN training was very clean. The Instructor is very very knowledgeable in every

The CDCAP® program is intense yet the Instructor made everyone in the class think aspect.
about the wastes/inefficiencies within data centers we can easily avoid and as a
SENIOR IBX TECHNICIAN IV
result our companies could save millions while respecting the environment.
I certainly appreciate the coaching and guidance on the Masters Degree.
DATA CENTER ENGINEER Looking at what I have gained in the past few months, it has really helped
me personally and professionally. A whole lot of new horizon has opened
The CDCEP® program was very well implemented, giving
valuable information and insight into energy efficiency and for me and I am able to see clearer from a leadership perspective.

how we can use it to its best ability. PROJECT MANAGER

DATA CENTER MANAGER

The CDCDP® program is excellent! Chalked full of information. The Instructor For the record the CNIT® is probably
was fantastic and a joy to learn from. The material is all there and relevant. the best program I have done. Bring

DATA CENTER ENGINEER on the design program!

I really enjoyed the CDCM® program, it was very ESTIMATOR
informative and filled a lot of gaps I’ve often wondered
The CNCI® is a fantastic program which I got
about in my career in the data center. a lot out of! It also seems to be really useful
DATA CENTER SERVICES SUPERVISOR for others with lots of experience, as well
as myself with very little experience. Great
The CNIDP® is an exellent program. An
extremely educational and satisfying content and delivery.
program, it exceeded my expectations,
ICT TECHNICIAN
thank you.
INFRASTRUCTURE MANAGER

We used the training for the CTPM® as a team building event. We allowed ourselves the 30 hours of formal classroom time as indicated
and I’ve got to say that the whole experience was thoroughly enjoyable and sparked some interesting conversations around what we

would consider to be standard practice and some of the information we learned, not to mention some lively debates.

DATA CENTER MANAGER

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The Global Digital Infrastructure Education Framework

Recognized and respected all over the world, the highly acclaimed Global Digital Infrastructure Education Framework allows industry professionals to map education
to meet their needs. It provides designations that have become key skills reference points that allow those holding them to clearly demonstrate their ability and
experience. Each program addresses the skills and knowledge requirements of different roles throughout the industry and you can enter the framework at any level,
depending on your experience.

Masters Degree in Data Center Associate Masters Degree in Data Center LEVEL 7
Leadership and Management College Program Management

3 Years Distance Learning COMING SOON

CerƟfied Data Center BTEC Level 6 LEVEL 6
Sustainability Professional Professional Diploma

1 Year
Distance Learning

Enter The Framework At Any Level, Depending On Your Experience CerƟfied Data Center CerƟfied Data Center CerƟfied Data Center CerƟfied Data Center CerƟfied Network LEVEL 5
Management Professional Energy Professional Audit Professional Design Professional Infrastructure

BTEC Level 5 BTEC Level 5 BTEC Level 5 BTEC Level 5 Design Professional
Professional Award Professional Diploma Professional CerƟficate Professional Award BTEC Level 5

5 Days 5 Days 5 Days 5 Days Professional Award

=

PROFESSIONAL UNIT
3 Days

+

CORE UNIT
5 Days

CerƟfied Network
Infrastructure Design

CerƟfied Data Center CerƟfied CerƟfied Integrated CerƟfied Wireless CerƟfied Network LEVEL 4
Technician Professional TelecommunicaƟons Infrastructure Technician Infrastructure Technician Infrastructure Technician
Project Management
BTEC Level 4 BTEC Level 4 BTEC Level 4 BTEC Level 4
Professional Award BTEC Level 4 Professional Award Professional Award Professional Award
Professional Award
= 5 Days 5 Days 5 Days
30 Hours
PROFESSIONAL UNIT Distance Learning COMING SOON COMING SOON
2 Days

+

CORE UNIT
3 Days

CerƟfied Data Center
Technician

Data Center Data Center Programs CerƟfied Network 5 Days LEVEL 3
Fundamentals Cable Installer CNCI COPPER CABLING
Network Infrastructure
16 Hours Distance Learning Programs BTEC Level 3 Award
(Copper)

=+
5 Days
CNCI FIBER OPTIC CABLING

BTEC Level 3 Award
(OpƟcal Fiber)

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Certifications and Accreditations

Working with industry associations and educational bodies ensures that CNet Training’s internationally recognized qualifications are relevant to the industry, they are
also sought after by employers. All CNet Training programs offer official certifications (awarded by CNet Training) and recognized qualifications (awarded by Pearson, the
world’s largest education provider).

What is a Certification? Benefits of Certifications for the Employer:

A Certification proves that an individual has completed the learning uu Employees’ skills are enhanced every three years with new learning
process and achieved the stated objectives. It provides a certification and to bring staff’s knowledge up-to-date with the very latest changes and
post nominal letters to use after the students name (all CNet Training’s technical developments within the industry
programs provide a post nominal designation). Certifications are unique;
they are recognized by the industry and help to set the individual, and uu Ensures employees are also aware of the latest working standards and
therefore the employer, apart from its peers. codes of practice

Certifications can prove essential as part of a career portfolio and uu Provides certification for a further three years after each re-certification
enhance credibility with current and future employers. They also show a uu Allows training budgets to be forecast accurately on an on-going basis
commitment to life-long learning and offer the perfect portal to ensure
knowledge, skills and certifications remain current and up-to-date and Benefits of Certifications for the Employee:
reflect the latest industry standards, best practices and technological
advancements. Each certification gained from CNet Training requires re- uu Provides certification for three years
certifying every three years. Re-certification is undertaken online via the uu Keeps knowledge and skills in line with industry requirements
CNet Training learning management system, it is quick, easy and can be uu Provides a post nominal title i.e. John Smith CDCDP
taken at a convenient time. uu Provides access to download the latest program material, enabling

learners to use this as reference whenever required.

Re-certification

Keeping you up-to-date with the industry.

The data center industry is ever-growing and evolving and it is important that your knowledge remains up-to-date and relevant to reflect the very latest needs, standards
and codes of practice that are constantly being developed.

CNet have designed and developed a simple online re-certification process. We utilize a Learning Management System (LMS) allowing learners to log on and undertake the
re-certification at a convenient time and place for them. The process now only provides further learning, allowing learners to update knowledge and re-certify skills, on
successful completion it also provides access to download the program material detailing the very latest technical information that you can refer back to time and time again.

Why Re-certify Your Skills?

uu Provides new learning to bring your knowledge up-to-date with the very latest changes and technical developments within the industry
uu Ensures you are aware of the latest standards and codes of practice
uu Ensures you can continue to use your post nominal title i.e. Martin Smith CDCDP
uu Provides you with access to download the program material, enabling you to use this as a reference in the future

What are Accreditations?

Accreditations usually consist of a short period of training which are certified to prove competency in relation to a certain subject. Many vendors have their own training
programs, these prove learners understand their products and are proven to be competent users. Again, accreditations often have a time scale of 2-3 years associated with
them before renewal is required.

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Qualifications and their Equivalents

What are Qualifications? Benefits of Qualifications for the Employer:

Qualifications can only be awarded by authorized bodies; uu Ensures your employees are trained to a specified level at that time,
authorization is granted by the government. Pearson benefits from however does not have the ability to keep knowledge and skills in-line
being internationally authorized to award qualifications. CNet is a with the industry on an on-going basis
Pearson approved center, authorized to design, create and deliver
technical education that leads to a qualification. uu Usually incurs just a one-off fee

Qualifications are valid for life, they do not need renewing. They uu You can be sure the training provider is a professional company as the criteria to
are referenced to the International Qualification Framework and become an approved training center is quite a vigorous process
therefore recognizable across the world.

Achievement at Level 4 Benefits of Qualifications for the Employee:

Achievement at Level 4 reflects the ability to identify and use uu Provides official recognition for your knowledge and skills at the time of
relevant understanding, methods and skills to address problems taking the examination
that are well defined but complex and non-routine. It includes taking
responsibility for overall programs of action as well as exercising uu Qualifications are recognized globally by comparing the educational levels
autonomy and judgement within fairly broad parameters. It also
reflects understanding of different perspectives or approaches
within an area of study or work.

Achievement at Level 5

Achievement at Level 5 reflects the ability to identify and use relevant understanding, methods and skills to address broadly-defined, complex problems. It includes taking
responsibility for planning and developing programs of action as well as exercising autonomy and judgement within broad parameters. It also reflects understanding of
different perspectives, approaches or schools of thought and the reasoning behind them.

The table below shows the professional IQF (International Qualifications Framework) level awarded for each program together with their equivalents internationally.

Program RQF Level EQF United Kingdom United States Canada Australia
Masters Degree in Data Center Leadership and Management (England, Level Masters Degree
(Europe)
NI, Wales)

Masters Degree Masters Degree Masters Degree (AQF9)
MA 7 7 Graduate Diploma

Diploma

Bachelor Degree (Honours) Bachelor Degree Bachelor Degree (Honours) Diploma (AQF8)
Bachelor Degree (Honours)
CDCSP® 6 6 (AQF8)

Bachelor Degree (Ordinary)
(AQF7)

Bachelor Degree (Ordinary)

CDCDP® 5 DipHE (Diploma Higher Bachelor Degree Bachelor Degree Associate Degree
CDCMP® 4 5 First Professional Degree First Professional Degree Advanced Diploma
CDCEP® (AQF6)
CDCAP® Second Year of Bachelor
CNIDP® Degree
CDCTP®
CTPM® First year of Bachelor Degree Associate Degree Diploma (AQF5)

CNIT® Associate Degree
4 Associate of Arts/Science

Degree

CNCI® N/A 3 A Level High School Diploma High School Diploma or State Equivalent

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Delivered by Expert Instructors

EXPERIENCED Instructors

At CNet Training we are proud of our ability to provide program learners with access to some of the most respected and technical minds in the data center and network
infrastructure industry. This may seem obvious, but is sometimes overlooked; a great Instructor has knowledge of and enthusiasm for the subject matter that they are
teaching. They are prepared to answer questions and keep the material interesting for the program learners.
CNet Instructors are world renowned and they also help to shape the direction of their industries by being active members of associations and committees that define how
that industry will operate in the future.

Our Train-the-Trainer Quality Commitment

CNet is committed to quality management and takes it very seriously. CNet’s quality management system is certified as conforming to ISO 9001:2008 which demonstrates
continued quality focus. Every Instructor is employed by the company which allows the implementation of processes to ensure that they are equipped with the knowledge,
skills and abilities to guarantee program delivery is exceptional in every respect. This starts with the rigorous Train-The-Trainer process.

Train-the-Trainer Process

Each Instructor has to undertake a comprehensive and in-depth process for each program they will teach. The process can take between 6-12 months to complete which
demonstrates our total commitment to quality and ensuring our program delivery continues to be world renowned.

There is also an on-going assessment required with regular technical audits, to ensure each Instructor’s technical delivery meets our required high standards. Plus after
each program delivery a quality audit is undertaken from information received directly from the feedback provided from each learner (each learner is asked to assess the
program content and the delivery from the Instructor and there are certain quality scores we aim to achieve, if we do not meet the required quality scores action is taken
to address this).
Plus, as each CNet program is regularly reviewed and updated to ensure the technical content remains current, Instructors receive masterclasses from the Technical
Manager, this new learning is also assessed to ensure accuracy when delivering to learners.

Excellent training, had Great enthusiasm and Instructor was very
a great time with the energy. Excellent ability to knowledgeable and
Instructor and training tie learning into real world
engaging.
content. examples.

PAUL GORMAN MELISSA CHAMBAL TIM AMEY

Top class Instructor Excellent presenter. Best Instructor from all
who is helpful and very Thanks Tony for a great training courses I ever

knowledgable in his program. attended.
subject.

KEVIN MATLESS TONY HASSETT TIM DICKENS

John is a fantastic Great Instructor, made Jamie was clear,
Instructor. Lots of hands the class very interesting presented well and you
on knowledge and very and he makes you want could see his enthusiasm

interesting class. more information. for the trade.

JOHN NORRIS GEORGE SALINAS JAMIE CROOKS

What a masterclass Danny was excellent. John is excellent. He’s
teacher Pat is! Very friendly and made concise, direct and
everyone feel at ease.
presented an excellent
program.

PATRICK DREW DANNY TURLEY JOHN BARROWS

Tony was class, second Thank you for everything Jill has the uncanny ability
to none, great guy and over the past 3 years. to create sense from

Instructor. challenging concepts. She
is a born teacher.

TONY CLARE TERRI SIMPKIN JILL BALDWIN

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Why Choose CNet Training?

The Global Leader in Technical Education
for the Digital Infrastructure Industry

The chosen education Originators of The Global Digital
provider by the world’s Infrastructure Education Framework,
followed by multinational organizations
most influential
organizations across the world

The only dedicated industry education Experienced and trusted - Masters Degree in Data Center Associate Masters Degree in Data Center LEVEL 7
provider in the world to award both the largest and longest serving Leadership and Management College Program Management
industry recognized qualifications and industry dedicated education provider,
certifications delivering quality education since 1996 3 Years Distance Learning COMING SOON

Associate CerƟfied Data Center BTEC Level 6 LEVEL 6
College Sustainability Professional Professional Diploma

Approved as an Associate College by 1 Year
Anglia Ruskin University, UK, to deliver the Distance Learning
Masters Degree in Data Center Leadership
Enter The Framework At Any Level, Depending On Your Experience CerƟfied Data Center CerƟfied Data Center CerƟfied Data Center CerƟfied Data Center CerƟfied Network LEVEL 5
and Management Management Professional Energy Professional Audit Professional Design Professional Infrastructure

BTEC Level 5 BTEC Level 5 BTEC Level 5 BTEC Level 5 Design Professional
Professional Award Professional Diploma Professional CerƟficate Professional Award BTEC Level 5

5 Days 5 Days 5 Days 5 Days Professional Award
=

PROFESSIONAL UNIT
3 Days

+
CORE UNIT
5 Days

CerƟfied Network
Infrastructure Design

CerƟfied Data Center CerƟfied CerƟfied Integrated CerƟfied Wireless CerƟfied Network LEVEL 4
Technician Professional TelecommunicaƟons Infrastructure Technician Infrastructure Technician Infrastructure Technician
Project Management
BTEC Level 4 BTEC Level 4 BTEC Level 4 BTEC Level 4
Professional Award BTEC Level 4 Professional Award Professional Award Professional Award
Professional Award
= 5 Days 5 Days 5 Days
PROFESSIONAL UNIT 30 Hours
Distance Learning COMING SOON COMING SOON
2 Days

+
CORE UNIT
3 Days

CerƟfied Data Center
Technician

Data Center CerƟfied Network 5 Days LEVEL 3
Fundamentals Cable Installer CNCI COPPER CABLING

16 Hours Distance Learning BTEC Level 3 Award
(Copper)

=+
5 Days

CNCI FIBER OPTIC CABLING

BTEC Level 3 Award
(OpƟcal Fiber)

CNet is 100% customer focussed and
quality driven

ISO 9001:2015 All CNet Training Instructors
accredited for are employed by the company
quality commitment ensuring we maintain our high
quality standards
Multiple global industry
Each Instructor undertakes awards WON!
a rigourous Train-the-Trainer Process

Trained over 60,000 individuals, Advancing Data Advancing Data
in 35 countries and to 121 Center Professionals Center Professionals
EDUCATIONAL PARTNER
different nationalities COPARPROTNREARTE

Benefit from EDUCATIONAL PARTNER with many of

strong alliances

Approved to provide qualifications the world’s leading organizations such as
by Pearson, the world’s largest
education company AFCOM, TIA, DCA, The Green Grid, Pearson,

BCS, Department of Energy - DoE (USA)

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The Next Generation Technical
Education Environment

uniting classroom learners
with remote attendees

Remote Attendance Programs

Experience real-time collaboration with a Virtual Training Room (VTR)

Utilizing the latest innovative smart screen and audio technology, the VTR takes remote learning to the next level by uniting traditional classroom based learning with
remote attendees as if they were sitting in the same training room.
In real-time the virtual training room allows remote attendees to benefit from the same high-quality Instructor-led classroom environment, with the same levels of
interaction, collaboration and Instructor contact as those who are physically present in the room. Remote attendees effective sit in the back row of the training room
and therefore see, hear and enjoy the same learning experience as all other learners.

Remote Attendance:

uu Sit in the same training room as all others
uu Work through the same learning materials as all other learners
uu Interact with the Instructor and other learners as if you are in the same training room
uu Participate in group activities via live virtual breakout rooms

This new learning experience has many other benefits:

uu Save travel costs
uu Save travel time
uu Save accommodation costs
uu Save subsistence costs
uu Learn in the comfort of your chosen environment

How Does It Work?

The VTR is fitted with the latest high-definition, bi-directional audio/visual communication and collaboration tools that effectively transports the remote attendees into
the training room. All learners and the Instructor can see and interact with each other in the usual way.
Remote attendees simply receive a link from CNet Training to download the necessary software and log in details for the CNet Learning Management System. Then, along
with the items listed below, remote attendees have everything they need to enjoy the entire VTR experience.

Remote Attendees Require:

uu A laptop/PC with unrestricted internet connectivity (suggested >4Mbps dedicated) and the latest browser and suitable applications for reading
PDFs and standard office documents

uu A USB camera, microphone and separate speakers are recommended, or integrated camera, microphone and speakers
uu Dual monitors are recommended as ideal to view an extended desktop and further enjoy the learning experience

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Data Center Fundamentals

16 Hours Distance Learning

Perfect for those new to the
data center sector

Data Center Fundamentals 16 Hours Distance Learning

Program Overview Program Objectives

De-mystify the complex world of data centers. To provide an overview of the data center sector, the functional requirements of
the data center facilities, the key aspects of data center working infrastructure
Gain a structured overview of the data center environments, the role of a data and their management and the facilities relationship to the delivery business
center and key operational aspects. strategy.

Data centers play such significant roles in our business and personal lives, yet not Certification
many people really know what they are. Often referred to as “the cloud” where
our data is stored and processed, they are much more than this; they power the CNet Training Certification
internet giving us the ability to pay bills online, access our emails, obtain money
from ATM machines, watch movies, communicate around the world and to carry Data Center Fundamentals Topics:
on what is now considered a normal, fiercely technological lifestyle.
What is a Data Center?
This distance learning program has been designed to help de-mystify the complex uu Define a data center
world of data centers. It provides an overview of what data centers are, what uu Identify the main data center types
they do and why we need them. Key aspects relating to basic design and design uu Identify the business service options
philosophies are also examined and the essential considerations of data center uu Emerging delivery and future demands
management such as operational processes, energy management and facility
management are explored along with their relationships to overall business The Role and Objectives of a Data Center
strategy. The data center sector as a whole is also explained including the value uu Driving factors for a data center
of the sector today, the significant growth it has experienced and how this will uu Data center standards
continue in the future. uu Data center availability models and considerations
uu Location and building considerations
This is a distance learning program, study can be undertaken at your convenience
over a period of time. Once booked, an online link with a password is sent to you Design Overview
which unlocks the relevant material for you to start your study. uu Criticality considerations and their relationship to business strategy
uu The four key constraints (4C’s) - Power, Cooling, IT Infrastructure and Space
Learner Profile
Managing a Data Center
This program has been designed for individuals who are either new to the data uu Regulations, best practices and operational processes
center sector (technicians with limited experience or exposure to data center uu Move, adds and change processes
facilities) or for those who sell products and services to the data center sector. uu Efficient energy management
uu Decommissioning processes
Pre-requisites uu IT & physical security

There are no specific pre-requisites for this program however some awareness of The Data Center Industry and Market
the data center industry would be advantageous. uu The size of the market
uu Market drivers and trends
Program Requirements uu Powering the internet

This is a distance learning program and learners require a PC or Mac with internet AVAILABLE IN ENGLISH & SPANISH
connectivity.

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CerƟfied Data Center Perfect for technical personnel who are responsible for
Technician Professional the day-to-day smooth operation of the data center

BTEC Level 4 “Well worth the time and cost. I already have plans to implement
Professional Award what I have learned when I return to work.”

=

PROFESSIONAL UNIT
2 Days

+

CORE UNIT
3 Days

CerƟfied Data Center
Technician

Certified Data Center Technician Professional (CDCTP®) 5 Day Program

Program Overview Combined: 70% Theory 30% Practical

Learn how to increase the operational capability and productivity of the Data You must successfully complete the (CDCT®) core unit before moving on to the
Center to continually meet the demands of the business. (CDCTP®) professional unit.

The Certified Data Center Technician Professional (CDCTP®) program is aimed Learner Profile
at the numerous technicians across the spectrum of mission critical data center
facilities. It provides a holistic understanding of the key environments and their This program has been specifically designed for individuals wishing to aquire skills
dependencies and inter-dependencies they have upon one another. of the highest caliber in order to carry out their data center related activities.
CDCTP® certification is beneficial to technical personnel who are responsible for
The program has been designed to address the need for a designation that allows the day-to-day smooth operation of the mission critical facility.
individuals to demonstrate unrivaled levels of skill and knowledge and to assist
them to become key operational assets in their organization and data center Pre-Requisites
facility.
Experience of working within a data center environment is essential.
Ensuring zero downtime within a mission critical data center environment involves
having highly competent technicians who demonstrate unrivaled technical Program Objectives
knowledge and skills. Those with CDCTP® certification are increasingly seen as
a vital component to the smooth running of any data center operation and this CDCTP® certified individuals possess the knowledge, expertise and skills that
program gives students the ability to identify, decipher, impact assess and remedy are considered essential in ensuring that a data center facility is operated and
potential problems quickly, decisively and accurately. maintained to the highest possible standards.

This program addresses the wide range of subjects relevant to the data ccenter Program Requirements
technician including a detailed breakdown of the key operating environments
(power, cooling, IT and supporting systems), the necessary operational Learners are required to bring a laptop or suitable device with unrestricted
policies, procedures and compliance based on legislation, standards (national internet connectivity, the latest internet browser and suitable applications for
& international) and codes of conduct, as well as detailed analysis of current reading PDF and standard office documents.
measuring, monitoring and auditing techniques.
Qualification
This is a content rich program where the technical content is continually
updated to reflect developments covering installation, maintenance (routine and uu Internationally and industry recognized BTEC Level 4 Professional Award
preventative planned) and decommissioning working practices. The CDCTP® also Certified Data Center Technician Professional
takes into account the requirements of the BS EN 50600 and TIA 942-B standards,
industry best practice documentation and codes of conduct. Certification

The CDCTP® program is classroom based and led by one of CNet Training’s expert uu Official Certified Data Center Technician Professional (CDCTP®)
Instructors. certification
uu Use of CDCTP post nominal title
Split into: uu Use of the CDCTP® logo

uu 3 Day Core Unit - Certified Data Center Technician (CDCT®) Core Unit Certifications are a commitment to life-long learning and offer the perfect portal
uu 2 Day Certified Data Center Technician Professional (CDCTP®) Unit to ensure knowledge, skills and certification remain current and up-to-date. Each
certification gained requires re-certifying every three years via a online learning
management system.

Additional Awards

uu Continual Professional Development (CPDs)
uu 5 IEEE Continual Education Units (CEUs)

12 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Certified Data Center Technician Professional (CDCTP®) Topics

Core Unit Working in the Data Center
uu Safety Consideration
Data Center Fundamentals
uu What is a data center? u Risk assessment and method statements
uu Understanding the basic design requirements u Environmental health and safety
uu Availability and resilience measures and practices u Personal protective equipment
u Life safety systems (fire detection and suppression)
Compliance uu Task Preparation
uu Codes and regulations u Understanding the operation structure
uu National and international standards u Operational processes and procedures
uu Industry guidelines and best practices u Move, Adds and Changes (MACs)
uu Certification and accreditations u Decommissioning
u Operational measuring and monitoring
The Physical Infrastructure uu Asset Management
uu The Four Key Environments (Power, Cooling, IT Connectivity and Space) u Management tools, administration
u Change management
uu Power
u Power infrastructure (data center electrical distribution) Data Center Maintenance
u The need for maintenance
uu Cooling u Maintenance strategies
u Cooling infrastructure and airflow management
u Overview of different cooling system technologies u Preventative maintenance
u Predictive maintenance
uu IT Connectivity u Reliability centered maintenance
u Active network u Condition-based maintenance
u Equipment configuration u Power maintenance
u Servers, software and services u Cooling maintenance
u Storage infrastructure u IT connectivity maintenance
u Data center networks uu Generator preventative maintenance
u Distribution options uu Cooling system maintenance
u Physical Network uu Chiller preventative maintenance
u IT cabinets and frames uu Cooling tower water treatment
u Cable containment uu Fire protection system maintenance
u Data center topologies uu Control and monitoring system maintenance
u Structured wiring uu Data center cleaning
u Fiber optical cabling

u Space
u Relationship between white and grey space environments
u Physical security and access control

Professional Unit The CDCTP® was a very important program,
providing useful knowledge for our data center
Advanced Power
uu Electrical safety technician.
uu Power infrastructure systems (distribution path and components) DATABASE ADMINISTRATOR
uu Back-up power infrastructures
uu Earthing and bonding Thank you for an incredible program, our Instructor was very informative
uu Measuring, monitoring & routine checks and kept the class engaged and the program flowing. Overall I had a
uu Benchmarking and data center metrics
very pleasant time and enjoyed the class and look forward to extending
Advanced Cooling training with CNet in the future.
uu Understanding the need for cooling SENIOR FACILITIES ENGINEER
uu Data center cooling architectures and systems
uu Air cooling
uu Economizer modes
uu Liquid cooling
uu Chilled water plant
uu Cooling towers
uu Measuring, monitoring and routine checks
uu HVAC efficiency and Power Usage Effectiveness (PUE) relationship

There are a number of group and individual case studies throughout this
program.

Advancing Data Associate
Center Professionals College

COPARPROTNREARTE EDUCATIONAL PARTNER

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 13

CerƟfied Data Center Perfect for individuals looking to achieve best practice
Design Professional when designing and implementing a data center

BTEC Level 5 “The CDCDP® is an eye opening program which causes one to think.
Professional Award I will recommend this program to my colleagues”

5 Days

Certified Data Center Design Professional (CDCDP®) 5 Day Program

Program Overview Program Objectives

Learn how to scope, plan and implement a data center design to meet the Learners gain a comprehensive insight into the essential elements of data center
ever expanding demands of today’s modern business environment. Utilising design and how to address them in a variety of situations and applications.
current best practices and applicable standards across the key data center
infrastructures. Learner Profile

The Certified Data Center Design Professional (CDCDP®) program is proven to be The CDCDP® program is designed for individuals involved with, or responsible for,
an essential certification for individuals wishing to highlight their expertise and an existing data center, or those looking to achieve best practice when designing
progress their career within the data center sector. and implementing these facilities.

The program has a comprehensive agenda that explores and addresses the Pre-Requisites
key elements associated with designing a data center. It teaches best practice
principles for the design, construction and operation of computer rooms and data Experience of working within a data center environment is essential.
center facilities. The program also addresses the requirements of a successful
design to meet the business needs, incorporating the key infrastructure elements Program Duration
of the physical infrastructure, electrical distribution systems, air-conditioning,
data cabling and building support systems. It concludes with a comprehensive 5 day class requiring pre-class study of approximately 20 hours.
case study exercise that leads learners through the design steps from initiation to
commission, covering the business decisions, design scope and implementation Program Requirements
phases that need to be addressed throughout the design configuration process.
Learners are required to undertake pre-class study and bring a laptop with
The CDCDP® also takes into account the requirements of the current BS EN 50600 internet connectivity, the latest internet browser and suitable applications for
and TIA 942-B standards, industry best practice documentation and codes of reading PDF and standard office documents.
conduct.
Qualification
During the program learners will also have access to current standards for
reference purposes. uu Internationally and industry recognised BTEC Level 5 Professional Award
Certified Data Center Design Professional
The program will prove beneficial for professionals already working and
implementing design projects within a data center facility, or those looking to Certification
move into the data center environment from IT, network, data cabling or facilities
management backgrounds. uu Official Certified Data Center Design Professional (CDCDP®) certification
uu Use of CDCDP post nominal title
The CDCDP® program content is continually updated to reflect the current data uu Use of the CDCDP® logo
center industry design practices and supporting technology.
Certifications are a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certification remain current and up-to-date. Each
certification gained requires re-certifying every three years via an online learning
management system.

Additional Awards

uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)

14 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Certified Data Center Design Professional (CDCDP®) Topics

Core Unit Power Cable Containment, Management Protection uu Optical component loss and link power budgets
uu Regulations and codes uu Applicable standards uu Application link loss
What is a Data Center? uu The meaning of N, N+1, 2(N+1) etc. uu Seperation of power and data cables uu Optical testing requirements
uu The data center stack uu Power delivery and distribution losses uu Administration and labeling uu Pre-terminated cabling
uu Types of data center uu Uninterruptible Power Supply (UPS) options uu Types of conduit, trunking, tray, etc. available
uu Generator considerations uu Earthing and bonding Safety and Manageability
The Design Planning Process uu Power distributions units uu Containment fill ratio uu Local codes and regulations
uu Main design considerations uu Power distribution to, and in, a rack uu Underfloor v overhead containment uu Fire safety plan
uu Developing a project plan uu Remote Power Panels (RPPs) uu Cable management, in and to a rack uu ASD and detection systems
uu Emergency Power Off (EPO) uu Fire suppression systems
Scoping the Requirement uu Estimating power requirements uu Fire stopping uu Fire safety cable requirements
uu Identifying key stakeholders uu Security and access control
uu Market and political drivers Cooling Delivering the IT strategy
uu National and international standards uu National and international standards uu Data center equipment Commission and Handover
uu Availability and resilience classifications uu Basics of air conditioning principles uu Functions and protocols, current and future uu Benefits of commissioning
u Introduction to availability models (Uptime Tier, uu CRAHs and CRACs uu Data center connections uu Commission process and test sequence
TIA 942-B Rating, BICSI Classes & Syska uu ASHRAE operational parameters uu Cabling requirements uu Handover process and training
Hennessy Critical Levels) uu Under floor plenum approach uu Cabling standards uu Lessons learned
u Recommendations for location, size, height, floor uu Hot aisle/cold aisle layout principles uu Cabling options
loading, lighting and decor uu Hot and cold aisle containment uu The impact of 40G and 100G
uu Psychrometric charts uu The impact of virtualization
Whitespace Floor uu Min and max throw distances for under floor air
uu National and international standards uu Bypass and recirculation Copper and Optical Fiber Cabling
uu Structural and load requirements uu Airflow management
uu Recommended floor heights uu Chilled water racks, CO2, free air cooling Connectivity
uu Airflow and sealing uu Cabling standards
uu Ramps and access Earthing & Bonding uu Cable categories supporting 10GBASE-T, CAT6A,
uu Seismic protection uu Applicable standards Cat 7A & Cat 8
uu Slab floor construction considerations uu The terminology of earthing, grounding & uu Screened vs unscreened cables
bonding uu High density patching
Cabinets uu Equipotential bonding uu Alien crosstalk
uu Requirements of a cabinet uu Electrostatic Discharge (ESD) uu Copper test requirements
uu Security, safety and stabilization uu Functional earths uu Design for growth management
uu Clearance, accessibility and ventilation uu The Signal Reference Grid (SRG) uu Channel connections
uu Cable management uu Connection topologies
uu Seismic stability considerations uu Optical connectors, past and present
uu Design specifications uu Optical fiber management
uu Types of optical cable
uu Advantages/disadvantages of pre-terminating
cables

Professional Unit Regulatory Climate Power Systems Managing the Design Process
uu Which regulations affect data centers? uu Energy use in the data center uu What is to be delivered?
Power Review uu Environmental pressures uu DC power train uu What constraints are there?
uu Power consumption trends uu Cooling efficiency uu Matching the support to the IT load uu Managing dependencies
uu Energy availability, security and cost uu Design considerations & planning redundancy uu Transformer efficiencies uu Managing the tribes
uu Energy challenges facing the data center uu Overview of Computational Fluid Dynamics uu UPS & motor efficiencies uu Managing conflict
(CFD) uu DCiE for modular provisioning uu Identifying risk
Power Regulations uu Maximizing the power factor uu Risk and issue management
uu Which regulations affect data centers? uu Periodic review process uu Measuring and monitoring uu Change management
uu Environmental regulations and pressures uu Infrared inspections uu Reporting and communication
uu Energy and environmental programs Environmental Parameters uu Planned electrical safety inspections
uu Standards, NEBS, ETSI, ASHRAE Managing the Design Implementation
Power Basics uu Operating environment ranges uu Implementing data center electrical efficiency
uu Ohm’s law, Joule’s law, the Kirchhoff laws uu Rate of change Process
uu Electrical parameters uu ASHRAE psychrometric charts Cooling Efficiency uu Project charter and specification
uu AC and DC uu Humidification systems uu Cooling a cascade system uu Risk assessment and management
uu Single phase and three phase uu The need for sensors uu Affinity laws and cooling equation uu Scope management
uu Residual currents uu Measuring and monitoring uu CRAC and CRAH efficiencies uu Float and critical path
uu Harmonics uu Optimising air-side systems & water-side systems uu Human resource management
Collecting the Heat uu DCiE for cooling options uu Project integration and work breakdown
Power to the Data Center uu Cooling system overview uu Diagnostic and site specific monitoring structure
uu Where does the electricity come from? uu CRACs and CRAHs uu Design considerations uu Time and cost management
uu Electrical supply options uu Maximising existing investment uu Handover and progressive acceptance
uu Transformers uu Rack v row options Data Center Metrics
uu Surge suppression devices uu Dynamics and problems of air flow uu Where and what can we measure?
uu Costs of electrical power uu Liquid cooling uu The metric stack
uu Types of tariff available uu Comparison of high-density cooling uu Metric characteristics
uu Alternate power supply options uu Available cooling options uu Current industry metrics (PUE, CUE, WUE, ERE,
RCI & RTI)
Distribution in the Data Center Heat Rejection or Reuse uu Chained value metrics (CADE)
uu Electrical circuit requirements uu Heat transfer considerations uu Proxy metrics (FVER, DPPE, DCeP)
uu Switching devices uu DX systems
uu Power factor correction units uu Chilled water CRAHs Efficiency Models & Best Practices
uu Automatic and static transfer switches uu Chiller options uu Energy calculations
uu Main, feeder, sub-main circuits uu Adiabatic cooling uu Levels of modeling
uu Power distribution units uu CWS and CHWS plant uu Modeling tools
uu Remote power panels uu Design considerations uu Sources of guidance
uu Final circuits uu Free cooling and free - air cooling uu Effective v efficient
uu Cable and fuse sizing uu Commissioning maintenance uu The DC language barrier
uu Power distribution and associated losses uu Planned preventative maintenance uu The multi-functional team
uu TN-S systems uu Design for efficiency, operability & flexibility
uu Energy efficiency Energy Use Systems uu Industry recognized best practices
uu Energy efficiency issues
Standby Power uu Layers of inefficiency Design Management
uu UPS, components, batteries and redundant uu Power system provision uu Characteristics of project management
systems uu Cooling system provision uu Key project processes
uu UPS options and considerations uu Understanding areas of improvement uu Identifying and engaging with key stakeholders
uu Static and maintenance bypasses uu Setting goals
uu Standby generators IT Infrastructure uu Prioritization of activities
uu Extending the operating envelope uu Cornerstones of project management
Cooling Review uu Environment zones
uu Data center limiting factors uu Accurate IT calculations
uu Sources of cooling inefficiencies uu Energy use in the IT equipment
uu Cooling trends uu Software and storage considerations
uu Transformation options

uu Energy efficient IT equipment

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CerƟfied Data Center Perfect for individuals wishing to enhance their ability to
Management Professional effectively manage, control & improve the data center

BTEC Level 5 “Overall the training was perfect for my expertise of data centers. It was
Professional Award
exactly what I was looking for and the virtual training worked perfectly.”
5 Days

Certified Data Center Management Professional (CDCMP®) 5 Day Program

Program Overview Program Objectives

Learn best practice principles for achieving effective operational management Upon completion successful learners will have an unrivaled understanding of how
of the complex technical environments of a data center facility. Learn how to effectively manage a data center environment to optimize its effectiveness in
to ensure that the business strategy is delivered through effective IT service a more efficient manner whilst meeting the operation demands of the business.
management, maximizing the operational capability of the data center.
Learner Profile
The Certified Data Center Management Professional (CDCMP®) program is a
comprehensive program that explores and addresses the management of the The program is designed for individuals wishing to enhance their ability to
complex, but complementary, element of a data center facility. effectively manage, control and improve the operational effectiveness of a data
center environment.
Starting with a solid grounding in the basic design principles, the program
progresses to provide an in-depth overview of the physical infrastructure Pre-Requisites
elements through to project management principles for the delivery of data
center projects. It also explores the efficient management of the sometimes Experience of working within a data center environment is essential.
conflicting operational and maintenance demands required in order to
continuously deliver the business needs. Regulatory compliance, data center Program Duration
strategies, audit demands and industry codes of practice are also thoroughly
examined. Real-life case studies are used to demonstrate putting theory into 5 day class requiring pre-class study of approximately 20 hours.
practice.
Program Requirements
The CDCMP® program is an essential tool for Data Center Managers, Operations
Managers, Facilities Managers and IT & Network Managers. Senior engineering Learners are required to undertake pre-class study and bring a laptop with
personnel responsible for the strategic delivery of the business, operational and internet connectivity, the latest internet browser and suitable applications for
maintenance solutions will also find this program highly beneficial. reading PDF and standard office documents.

The CDCMP® is continually updated to reflect the current and key sector Qualification
developments. It also takes into account the requirements of the current BS EN
50600 and TIA 942-B standards, industry best practice documentation and codes uu Internationally and industry recognized BTEC Level 5 Professional Award
of conduct. Certified Data Center Management Professional

During the program learners will also have access to current standards for Certification
reference purposes.
uu Official Certified Data Center Management Professional (CDCMP®)
certification
uu Use of CDCMP post nominal title
uu Use of the CDCMP® logo

Certifications are a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certification remain current and up-to-date.
Each certification gained requires re-certifying every three years via an online
learning management system.

Additional Awards

uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)

16 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Certified Data Center Management Professional (CDCMP®) Topics

Core Unit uu Cooling infrastructure Managing the Data Center
uu Cooling management options uu Regulations, standards, processes
What is a Data Center? uu Cable infrastructure considerations uu Service management frameworks
uu Data center definition uu IT systems and services uu Service life cycles
uu Data center options uu Storage management uu OLA, SLA and KPIs
uu Business demands uu IT security uu Process and procedures:
uu Growth and demand challenges uu Access and security
uu Moves, adds, changes
Understanding Basic Design Principles Implementing Data Center Projects uu Energy efficiency
uu Identifying the business need uu Business case uu System availability
uu Building a business case uu The project cycle uu Decommissioning
uu National and international standards uu Prioritization of activities uu Transformation programs
uu Site and building considerations uu Triple constraints uu Consolidation
uu Tier levels uu Customer value uu Virtualization
uu Criticality and availability uu Quantative risk analysis uu Cloud computing
uu Determining data center capacities uu Rolling wave planning uu Relocation
uu Decomposition uu Data center facility management
Physical Infrastructure uu Change management uu Facility operations
uu Power infrastructure uu Documentation uu Building Management Systems (BMS)
uu Static and automatic transfer switches uu Fire safety compliance
uu Measuring and monitoring uu Fire suppression

Professional Unit IT Strategy The Audit Process
uu The link between business and data centers uu What is an audit?
Purpose uu IT strategy framework uu Defining the business requirement
uu The data center stack uu Portfolio management uu What should be audited?
uu The key constraints (power, cooling, space and IT uu Execution plan uu Audit outcomes
connectivity) uu Potential risk evaluation
uu System availability Supporting Strategies
uu Efficiency metrics uu Strategic planning processes and techniques Auditing the Data Center Physical
uu Importance of commissioning uu Supporting strategy examples Infrastructure
uu Importance of capacity management uu Audit guidance
uu Managing initial design principles uu Power continuity uu Site specific activities
uu Cooling continuity uu Evaluating the key environments
Management of Processes uu Finance uu Commissioning
uu Introduction to ITIL uu Fire safety uu Functional testing
uu DCO & FM framework uu Security and access control uu Trend analysis
uu Key Performance Indicators (KPIs) uu Business continuity/disaster recover uu Recommended practices
uu RACI matrices uu Cleaning
Performance Audits
Management of People Legislation and Regulations uu Current industry metrics
uu Appreciation of different skill-sets uu Data protection uu Modeling calculations
uu Creating a multi-disciplinary team uu General Data Protection Regulation (GDPR) uu Bin analysis
uu Constructing a data center team uu Computer Misuse Act
uu Freedom of Information Act Environmental Audits
Management of Plant uu Cloud service provider legislation uu The need to measure and monitor
uu Management of plant overview uu Electricity regulations uu Site specific monitoring
uu Power management uu Electricity at work regulations, national electrical uu Energy use and monitoring
uu IT environment management code
uu Cooling management uu Building and regulations Asset Management
uu Health and Safety uu Areas of asset management
Energy Efficiency uu Environmental legislation uu Asset management strategy and life cycle
uu Understanding what is attainable and uu Asset management tools
prioritization Codes of Practice
uu Efficiency demands uu EU code of conduct Professional Program Review
uu Efficiency measures uu DoE DCEP (Data Center Energy Practitioner)
uu Validation of processes and procedures - Green Grid maturity model There are a number of group and individual
management based case studies throughout this
Management of Services Standards and Accreditations program.
uu Management of SLA’s uu National and international standards
uu Data centre service management uu Accreditations
uu Automated tools
uu Activity planning uu Uptime Institute
uu Certified Energy Efficient Data Center Award
Business Strategy (CEEDA)
uu Data center strategic context uu Building Research Establishment
uu Strategic planning Environmental Assessment Method
uu Drivers for the business and IT strategies (BREEAM)
uu The impact on the data center uu Leadership in Energy and Environmental
uu Aligning IT with the business strategy Design (LEED) ISO 50001 & 14001

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CerƟfied Data Center Perfect for individuals responsible for the
Energy Professional management and the use of data center energy

BTEC Level 5
Professional Diploma

5 Days

“Very well implemented program, giving valuable information and insite

into energy efficiency and how we can use it to it’s best abilities”

Certified Data Center Energy Professional (CDCEP®)

Program Overview Program Objectives

Become an expert in data center energy management. The CDCEP® is designed to provide an unrivaled knowledge and forward thinking
approach to energy provision, use and management.
Learn how to create an energy efficiency plan for your data center. Includes Those with the CDCEP® certification can demonstrate advanced knowledge and
creation, implementation, analysis and formulating recommendations with the a holistic approach to improving energy efficiency potential in a data center
ultimate objective of reducing energy use and carbon emissions. through the creation of a comprehensive, future-ready and sustainable energy
strategy. Through implementation of the structured action plan they can provide
Combined with ever-rising wholesale energy prices and legislation that penalises long-term carbon reductions and financial savings, whilst continuing to meet the
those using excessive amounts of electricity and the impact of carbon emissions; on-going requirements of the business and regulatory demands.
energy and more importantly, energy efficiency, is now an issue that is foremost
in the minds of those operating within the data center space. Learner Profile

The Certified Data Center Energy Professional (CDCEP®) program teaches This program is targeted at individuals who are responsible for the management
expertise in energy efficiency and provides the tools to make a significant and use of energy within a data center.
contribution to the energy strategy and effectively deal with, and manage,
energy related issues and on-going energy efficiency. Pre-Requisites

Learners will discover how to strategically plan, design and implement an Experience of working within a data center environment is essential.
energy plan for data center facilities, focussing on energy efficiency. They will
be introduced to current energy profiler tools and models to analyze site data Program Duration
and formulate a comprehensive action plan to implement real energy savings
potential and capacity reclamation. 5 day class requiring pre-class study of approximately 20 hours.

The use and distribution of power will be explored considering computer Program Requirements
systems, servers, networking and other IT equipment and how usage can quickly
spiral out of control when it is not being measured, monitored and maintained Learners are required to undertake pre-class study and bring a laptop with
correctly. In addition, the use of redundant and back-up power infrastructure internet connectivity, the latest internet browser and suitable applications for
will be analyzed considering the power utilisation for air-conditioning, fire- reading PDF and standard office documents.
suppression, security, alarms and other supporting systems. These types of high
power, high density equipment all place additional burden on the power supplied Qualification
and cooling systems.
uu Internationally and industry recognized BTEC Level 5 Professional Diploma
The CDCEP® program content is continually updated to reflect the key industry Certified Data Center Energy Professional
energy efficiency developments and takes into account the requirements of the
latest version of the EU Code of Conduct in Data Centers and the US DoE Data Certification
Center Energy Practitioner (DCEP).
uu Official Certified Data Center Energy Professional (CDCEP®) certification
It also takes into account the requirements of the current BS EN 50600 and TIA uu Use of CDCEP post nominal title
942-B standards, industry best practice documentation and codes of conduct. uu Use of the CDCEP® logo
During the program learners will also have access to current standards for Certifications are a commitment to life-long learning and offer the perfect portal
reference purposes. to ensure knowledge, skills and certification remain current and up-to-date. Each
certification gained requires re-certifying every three years via an online learning
This program is a must for all Data Center Managers, Operations Managers, management system.
Facilities Managers, IT & Network Managers and supporting departments
responsible for improving the energy efficiency of all the data center Additional Awards
environments whilst meeting regulatory demands.
uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)

18 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CDCEP® Program Objectives

uu Strategy basicsDirection ovement - Did we get there? uu Active efficiency measures
uu Know where you areCapability uu Processes and procedures
uu Know where you want to go 4.
uu Develop action plans 5. Con itnuous Impr Implement uu S ite specific and
uu Implement plans energy use systems
uu Continuous improvement plans
uu IT specific analysis
Strategy 3. Energy 1. uu Analysis tool kits
Develop Know
PLAN Strategy where uu Accreditations
you are
uu Immediate (4Cs) uu Active measures
uu Medium term - Capex action plans uu Codes
uu Long term - Capex uu ROI
uu Future developments 2.
uu Do they meet ROI expectations? Know where

you want
to go

Certified Data Center Energy Professional (CDCEP®) Topics

Core Unit Achievable Expectations & Energy Forecasting KPIs & Metrics
uu Achievable expectations uu Defining KPIs
Need for Energy Efficiency? uu Industry best practices uu Selecting and preparing KPIs
uu ICmOp2aecmt iosfsiionncrseiasssueedsenergy uu Analysis and calculations uu KPI measuring models
uu demand uu Forecasting growth
Business Continuity
uu Data center constraints Energy Metrics uu Business continuity considerations
uu Need for metrics uu Site selection considerations
Corporate Social Responsibility uu Current industry metrics uu Energy efficiency considerations
uu Understanding Corporate Social Responsibility uu New proxy metrics
(CSR) Energy Strategy
uu Implementation of ISO 26000 Capacity Reclamation uu Energy efficiency policy
uu Understanding design parameters uu Energy efficiency strategy
Energy Audits uu Importance of the four key constraints uu Energy action plan and management review
uu Energy audit process uu Decommissioning
uu Primary audit environments uu Capacity management Energy Efficiency Plan
uu Actions to improve energy efficiency uu Elements of the energy efficiency plan
uu Continual monitoring
Energy Evaluation
uu Understanding energy consumption
uu Identification of areas of concern
uu Evaluation and modeling sources

Professional Unit Active Energy-Efficiency Measures Medium-Term CAPEX Actions
uu Establishing an energy baseline uu IT measures
Delivery of the Energy Efficiency Plan uu Measuring and monitoring uu Cooling measures
uu Deployment of the energy efficiency plan uu Data analysis and energy plan preparation uu Power measures
uu Measuring, monitoring and reporting uu Real-time monitoring uu CAPEX & ROI impacts
uu Energy efficiency procurement
Return on Investment Long-Term CAPEX/OPEX Actions
Site Specific Energy Audits uu Return on Investment (ROI) uu Long-term power efficiency
uu Audit direction uu IT value uu Long-term cooling efficiency
uu Site specific audit plans uu Financial planning uu CAPEX & OPEX evaluation
uu Keys energy audit areas uu Total Cost of Ownership (TCO)
Processes & Procedures
Energy Use Systems Codes & Best Practice uu Process & procedure requirements
uu Major energy use systems uu DoE DCEP uu Process & procedure monitoring and control
uu Energy profile changes uu EU Code of Conduct
uu Optimization actions Future Technical Developments
A Strategy for Energy Management uu New developing technologies
System Specific Analysis uu Energy management roadmap
uu IT analysis uu Energy management team Energy Efficiency Accreditations
uu Power infrastructure analysis uu Energy awareness uu Environmental accreditations
uu Environmental analysis uu Energy accreditations
uu Cooling analysis Immediate Energy Actions (4C’s) uu Data center energy accreditations
uu Importance of the four key constraints
Analysis Tool-sets uu Identifying the immediate concerns There are a number of group and individual case
uu Data center toolsets uu Actioning the immediate concerns studies to formulate energy efficiency plans
throughout this program.

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 19

CerƟfied Data Center Perfect for data center professionals wishing to extend
Audit Professional their knowledge in this highly specialized area

BTEC Level 5 “The CDCAP® was a comprehensive program lead by a
Professional CerƟficate
very knowledgeable and experienced instructor ”
5 Days

Certified Data Center Audit Professional (CDCAP®)

Program Overview Program Objectives

Learn how to plan and implement a data center audit. Includes the audit Those with the CDCAP® certification can demonstrate advanced knowledge
process and analysis of the audit data to verify the status of the data center and and ability to plan and perform a data center audit in line with the very latest
make detailed and structured recommendations to establish an action plan to requirements and standards.
ultimately improve the operational capability to support the business needs.
Learner Profile
The demand for a data center to run at its optimum capability in both an effective
and efficient manner is an essential requirement for a business. This five day This program is for data center professionals with the technical experience within
program has been designed to provide data center professionals with the skills, the varying data center environments wishing to extend their knowledge, skills
knowledge, qualification and certification to plan, implement and action a and certifications in this highly specialized area.
comprehensive audit of data center environments.
Pre-Requisites
Learners will gain an in-depth understanding regarding acquiring detailed and
accurate information concerning the operational capability of the data center This program requires learners to have a sound technical experience within the
facility. The program considers the potential areas of risk and recommendations applicable environments of a mission critical data center facility.
regarding how to improve the availability, resilience and efficiency of a data
center including the physical infrastructure (IT, power and cooling), building’s Program Duration
facility structure, asset management, documentation, processes and procedures.
Whilst appreciating the need to measure, monitor and collate data to evaluate 5 day class requiring pre-class study of approximately 20 hours.
and analyze the operational effectiveness of a data center.
Program Requirements
Undertaking the CDCAP® program provides learners with current industry
expertise and best practices to allow them to strategically plan and implement Learners are required to undertake pre-class study and bring a laptop with
systems and procedures to undertake and manage the audit process. internet connectivity, the latest internet browser and suitable applications for
reading PDF and standard office documents.
This program is a must and recommended for all data center management
(operations, facilities, IT & network) structures and the key supporting engineering Qualification
and operational teams.
uu Internationally and industry recognized BTEC Level 5 Professional
The CDCAP® also takes into account the requirements of the current BS EN 50600 Certificate Certified Data Center Audit Professional
and TIA 942-B standards, industry best practice documentation and codes of
conduct. During the program learners will also have access to current standards Certification
for reference purposes.
uu Official Certified Data Center Audit Professional (CDCAP®) certification
uu Use of CDCAP post nominal title
uu Use of the CDCAP® logo

Certifications are a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certification remain current and up-to-date. Each
certification gained requires re-certifying every three years via an online learning
management system.

Additional Awards

uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)

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Certified Data Center Audit Professional (CDCAP®) Topics

Core Unit uu Understand the need to undertake an audit risk analysis Measuring and Monitoring Progress
process uu Appreciate the importance of establishing an accurate

The Business Needs uu Be able to identify the audit lead and team requirements baseline

uu Appreciate why audits are an essential business Performing the Audit uu Appreciate the importance of establishing a structured
requirement measuring and monitoring strategy
uu Appreciate the need to undertake documentation review
uu Understand the importance of defining the current uu Appreciate the impact of regulatory requirements and uu Appreciate the appropriate use of metrics
business needs Service Level Agreements (SLAs) uu Appreciate the need to re-evaluate the action plan

uu Appreciate the need to define what the business actually uu Appreciate the operational and environmental structures Follow on Actions
has within the data center structure
uu Appreciate the need for forward planning
uu Understand the key audit areas, the audit expectations and
uu Understand the business (C Level) against operational implementation of test sequences uu Appreciate the actions to align the data center assets
perceptions following the audit process

uu Ascertain whether the business understands their tier Analysis and Recommendations uu Appreciate the need to review and align skill-sets
rating and that it actually meets the business need uu Appreciate industry guidance and accreditations
uu Appreciate the need to evaluate the audit findings against

Scoping the Audit the operational requirements of the business DirecƟon
uu Identify the gaps in the operational capability
uu Understand the impact of business Service Level
uu Understand the need to evaluate policies, processes and
Agreements (SLAs) Business
uu Understand the business direction and the importance of procedures against business expectations Needs
uu Appreciate the need for operational documentation Compliance
identifying the key stakeholders
uu Understand the interaction between the key stakeholders accuracy SLAs
uu Appreciate the assessment of equipment against lifecycle
and the operational data center departments
uu Appreciate the factors to be considered when formulating costs, ROI and TCO
uu Identification of business risks, operational weaknesses and
the audit scope
uu Appreciate applicable supporting standards, regulations areas of inefficiency

and industry best practices Action Plan and Reporting Capability

Establishing the Audit Process uu Understand the need to determine how the site measures Standards
up against the recognized industry best practices that are IT
uu Appreciate the need to understand the present capability considered to be appropriate by the auditor
against the business perception
uu Understand how to assess the recommendations and
uu Appreciate the business expectations with the need for a formulate the supporting action plan M&E OperaƟonal
continuous commissioning process

uu Be able to define the framework of the audit process (Business case generators, cross referenced to Standards)

Professional Unit Security Audit Documentation Audit
uu Understand the focus, segments and scope uu Understand the need to incorporate documentation
Audit Preparation
uu Understand the importance of the business and required to spell out security audit requirements into the audit process
uu Understand the training, certifications and uu Understand the need for structured and accurate
key stakeholder demands experience of potential security auditors or know documentation
uu Understand the need for an effective audit structure uu Understand external and internal compliance
uu Understand the need to have an effective where to look for guidance documentation
communication plan uu Scope and types of security audits uu Understand how key operational structures are
uu Understand the need to identify areas of concern uu Understand potential audit outcomes documented
and potential improvements uu Evaluate the security auditor’s report uu Understand whether the documentation is
uu Understand how to distribute and archive the ultimately “fit for purpose”
Mechanical (Power and Cooling) Audit security audit
uu Understand the electrical systems audit process
uu Understand how to conduct an audit Building and Support Services Audit Audit Closure Process
uu Understand the importance of power quality uu Understand the need to review the Building uu Understand the need to effectively collate the
uu Understand the data center electrical
Automation Systems (BAS) and site maintenance audit data
distribution system uu Understand the key areas of measuring and uu Understand the need to implement an effective
uu Understand electrical safety requirements in a monitoring action plan incorporating all interested parties
data center uu Understand the implementation of the fire uu Understand the need to have a structured
uu Understand the data center mechanical systems containment plan and emergency requirements approach to ensure a continual audit capability is
audit process uu Understand what support services are in place
uu Understand what systems to audit are included in implemented
a data center mechanical systems audit
uu Appreciate the value of data center cooling metrics Asset Management Audit There are a number of group and individual case studies
uu Understand the importance of the chilled water uu Appreciate the importance of asset management throughout this program.
cooling circuit uu Understand the need to develop an effective
uu Understand the methods to conduct a cooling
capacity check asset management strategy
uu Understand the importance of air management uu Understand the asset management
in a data center control options Strategy Power
uu Understand the benefits of performing a uu Understand the impacts of MACs and Cooling
Computational Fluid Dynamic (CFD) Plant

IT Infrastructure Audit decommissioning Mechanical
uu Understand how to plan an IT audit uu Understand the financial implications
uu Understand the different areas of an IT audit ntaƟon Busines
uu Understand the audit demands of the computer, Process, Procedures and Working
Practices Audit Delivery Docume s Needs
storage and network environments uu Appreciate the structure of data center
uu Understand the supporting infrastructures that
require to be audited policies, processes and procedures Monitoring & Alarms BMS AUDIT Compute
uu Appreciate the need to review the Fire ProtecƟon IT Storage
policies, processes and procedures Standby Systems
Network

uu Evaluate whether they are fit for nƟnuity Plan Sequence of

purpose and actions to escalate Plan

non-compliance issues Business Co Security OperaƟons Do
uu Appreciate the industry guidance to Check
improve the effectiveness of the Act

processes and procedures
uu Appreciate the implementation
of appropriate review cycles IT
Access
Physical

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CerƟfied Data Center “Education beats at the
Sustainability Professional heart of Sustainability”

BTEC Level 6 Andrea Illy
Diploma
Perfect for senior operational managers and engineers
1 Year wishing to achieve sustainability within their data center
Distance Learning

Certified Data Center Sustainability Professional (CDCSP®) 1 Year Distance Learning Program

Program Overview Learner Profile

Developing a sustainable data center future involves meeting the needs of This program is structured for senior data center operational and facilities
today whilst protecting the environment and resources for tomorrow. management, team leaders and senior engineers wishing to unite existing
knowledge with new learning concerning achieving a sustainability focussed
The comprehensive Certified Data Center Sustainability Professional (CDCSP®) strategy within their mission critical facility.
program is designed to provide in-depth knowledge into the steps required to
evaluate, analyze, plan, implement and monitor a sustainability strategy for Program Requirements
critical data center facilities and operational capability.
As a distance learner, you will also need a suitable computer with internet
Achieving sustainability will be evaluated from all angles with the connection, together with sufficient IT competence to make effective use of word
overarching requirement to ensure the critical data center facility continues processing, internet and email.
to meet the needs of the business. The importance of implementing
the correct strategic vision and business drivers required to establish a Pre-Requisites
well-balanced and structured approach towards sustainability is explored. From
initial business case and operational analysis of power distribution, cooling At least five years’ of verifiable broad experience within the data center
systems and IT hardware, and potential operational risk, to design innovation and environment, including a good awareness of business and operational strategies,
implementing initiatives whilst appreciating both the business and operational policies, processes and procedures, financial considerations, power systems,
challenges that may occur during this process. Maintenance strategies, cooling systems and IT infrastructure.
continuous planning cycle and critical analysis against identified targets are also
explored, in addition to the need to demonstrate proven ROI whilst identifying Program Objectives
and capitalizing the business, customer, social and environmental benefits.
The CDCSP® is designed to utilize existing data center skills, knowledge and
Program Structure experience combined with new learning centered around technical collaboration
and innovative approaches targeting sustainability within a data center facility
This one-year program is based around supported online distance learning via a and the creation and implementation of a long-term sustainability strategy to
learning management system, providing flexibility and complete interaction at support the business.
every step of the program. Learners will commit to 380 hours (equivalent to
approximately 10 hours of study to the program per week) during term time, Qualification
however this study can be taken at your own pace and undertaken at a convenient
time for you. However, the deadlines that are given for your assessed work are uu Internationally and industry recognized BTEC Level 6 Diploma Certified Data
strict and must be met. Learners will be supported by the CNet Technical Team Center Sustainability Professional
and dedicated Tutors with the aim of creating an enriched learning experience.
Certification
The program will involve case study exercises (requiring research), attendance
of guest speaker webinars, undertaking research papers, participation in virtual uu Official Certified Data Center Sustainability Professional (CDCSP®)
panel discussions and a focussed assessment paper. certification
uu Use of CDCSP post nominal title
Split into: uu Use of the CDCSP® logo
Certifications are a commitment to life-long learning and offer the perfect portal
uu Term 1: Understanding Sustainability and the Business Approach to ensure knowledge, skills and certification remain current and up-to-date. Each
uu Term 2: Technological and Operational Approach to Sustainability certification gained requires re-certifying every three years via an online learning
uu Term 3: Implementing Sustainability management system.

Additional Awards

uu Continual Professional Development (CPDs)
uu IEEE Continual Education Units (CEUs)

22 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Topics at a Glance

Term 1 - Understanding Sustainability and the Business Approach

Number of hours: 100 Learning Objectives

uu The need for sustainability and the impact upon the data center sector uu Appreciation and evaluation of the wider implications of establishing
uu A sustainable approach and the legislative drivers a more sustainable data center sector against the influences from both
uu Corporate Social Responsibility (CSR) and the wider impact to the data
center sector government and non-government organizational policies
uu Establishing a data center baseline and maximizing assets uu Alignment of data center sustainability strategies to meet
uu Understanding the business needs and data center limitations environmental, customer and social factors through Corporate Social
uu Business and operational benefits created by sustainability Responsibility (CSR)
uu Creating a sustainable ethos through the business uu Create an operational baseline to understand the current status of
uu Establishing a business case for sustainability data center energy inefficiencies and wastage, identifying and
uu Business approach to sustainability prioritizing appropriate and attainable sustainability measures
uu Identify the potential risks, challenges and benefits of implementing a
Additional work involved: framework to implement sustainable initiatives
uu A series of case study exercises, that will require a level of personal research uu Create a structured business case through business core drivers, risk
uu Attendance at a webinar (with guest speaker) or a virtual discussion panel potential, collaboration and commitment to deliver sustainability
targets and strategies

Term 2 - Technological and Operational Approach to Sustainability

Number of hours: 120 Learning Objectives

uu The need for innovation and collaboration uu Critically analyze the IT environment relating to own sphere of work, in
uu Reduction of human error by effective management and training particular learner’s own organization’s technical platforms
uu Industry best practices and transformation programs uu Assess the IT/IS infrastructure (hardware, public/private/hybrid cloud,
uu Monitoring, analysis and automation of the physical infrastructure operating systems, intelligent SAN, aaS, middleware/SOA), and the IT

uu Evaluating traditional, alternative and renewable power sources service processes used within learner’s own organization, particularly

uu Monitoring, analyzing and optimizing power distribution those associated with sustainability and efficiency including

uu Monitoring, analyzing and optimizing cooling capabilities virtualization, re-use/sharing, and closed loop strategies

uu Monitoring, analyzing and optimizing IT hardware deployment uu Compare and contrast the needs, objectives and constraints of the

uu Maintenance strategies other disciplines and functions within the data center
uu Evaluate and apply national and international standards published by
uu Aligning the business, operations and technology to deliver a ISO, BSI, IEC, IEEE etc and Codes of Practice to build sustainability into
sustainable path for the future
the data center
Additional work involved: uu Devise techniques for streamlining business processes
uu Contributing to tutorials and Moodle discussions

uu Watching the recommended videos and webinars, and commenting on the learning

points

uu Produce a technical based paper to identify the merits of relevant sustainable data

center technologies

uu Collaborating in a technical working group (3-4 learners)

uu Attendance at a webinar (with guest speaker) or a virtual discussion panel

Term 3 - Implementing Sustainability

Number of hours: 160 Learning Objectives

uu Corporate sustainability and the core drivers uu Evaluate appropriate business strategies for the initiation and
uu Strategic and sustainable planning development of a sustainable data center
uu Developing and implementing sustainable strategies uu Create a clear business vision and sustainability framework against
uu The strategic planning process defined objectives and attainable targets through business
uu Projecting levels of sustainable achievement collaboration
uu Obstacles and challenges uu Identification and mitigation of potential risks, obstacles and
uu Monitoring, analyzing and reporting sustainability improvements challenges relating to effective delivery of the business strategy and
uu Continuous sustainability planning sustainability outcomes
uu Certifications, standards and industry accreditations uu Appreciate the need for effective monitoring, analysing and

Additional work involved: reporting structures to evaluate the financial expenditure and
uu Individual assessment paper (word count - 4,500) operational productivity against the business drivers
uu Group research and presentation work uu Identify and utilise industry recognized standards and accreditations
uu Attendance at a webinar (with guest speaker) or a virtual discussion panel providing direction for continuous sustainability initiatives

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 23

Associate Perfect for Leaders and Senior Managers
College working in data center facilities

Masters Degree in Data Center
Leadership and Management

3 Years Distance Learning

“The Masters Degree was very well delivered and met all of my expectations.

I would recommend it to anybody working in the data center environment.”

Masters Degree in Data Center Leadership and Management 3 Years Distance Learning

Program Overview Requirements

Data centers are complex facilities that are expected to deliver faultless service As a distance learner, you will also need a suitable computer with internet
and financial results in a world of rapidly changing technologies, business connection, together with sufficient IT competence to make effective use of word
pressures and environmental expectations. processing, internet and email.

In order to achieve this, data centers need highly capable leaders and managers - We will consider all applications individually, taking into account each applicant’s
individuals who are capable of dealing with business complexity and technological experience and qualifications.
change with the knowledge and skills to ensure their teams deliver against
consistently challenging objectives. We encourage you to apply if you:
uu Work in a data center facility
The Masters Degree in Data Center Leadership and Management is a unique uu Experience: Have at least two years at middle or senior management
program, which has been designed in collaboration with the industry to advance
data center professionals worldwide. No other university program offers data level in a data center context
center professionals this high level leadership and management education
tailored to the data center sector. It would be advantageous if you have a first or second class degree from a UK
university, or equivalent from an overseas university.
The program harnesses CNet’s unique insight into data centre operations and Those applicants for whom English is not a first language will be expected to
expertise in business leadership and management. Topics have been selected on demonstrate a certificated level of proficiency of at least IELTS 6.5 or equivalent.
the basis of feedback from the industry and data center professionals who are
themselves involved with delivering the program alongside other hand-picked Objectives
specialists. The program is based around the learners’ professional work in order
to ensure that the learning is relevant and can be applied to the workplace. The aim of this Degree is to unite the existing knowledge and skills of data
center professionals with essential new learning centered around leadership and
Delivery of the program is through distance learning, meaning that learners can management within a data center environment and award a top level degree
study at times that are convenient to them. They can also easily communicate qualification.
with their tutors and each other wherever they are in the world.
Qualification
Learner Profile
uu Masters Degree in Data Center Leadership & Management (MA)
This Masters Degree is suited to leaders and senior managers working in data - a Level 7 qualification
center facilities wishing to form the elite group of worldwide data center uu Graduates will be invited to a Degree graduation ceremony in
professionals. Cambridge, UK, and can utilize a post nominal title, using the initials

Pre-Requisites MA after their name

This program has been designed for people in leadership and management Associate
positions within data center facilities. College

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Masters Degree in Data Center Leadership and Management Topics

Year 1 - PG Certification (PGCert)

The first year of the program enables you to develop your expertise in three key themes that are at the heart of any business: leadership, sustainability and financial
management. The program starts with an introduction to leadership in the data center sector, exploring different approaches to leading in a complex and dynamic business.
You will then go on to look at issues of sustainability and design, from the business management perspective. Leaders also need a sound understanding of money issues, so
financial management is also included coupled with how financial considerations influence you as a leader.

Data Center Leadership Sustainable Design for High Capacity Data Finance for Non-Financial Managers

uu Evolution of leadership Centers uu Understanding and evaluating financial statements
uu Complexity theory, dynamic organizational uu Effective budgeting and control
environments, strategic alignment in organizations, uu Modular data center design for reliability, uu Choosing the most profitable investments
systems theory scalability, efficiency and sustainability uu Financial input for strategic and tactical decision
uu Emergent leadership theory in dynamic uu Management of “utility” operations like electricity,
environments heating and cooling from a usage, efficiency and making
uu Internal business environment analysis and cost saving perspective uu Financial skills required for senior management
organizational dynamics uu Environmental monitoring technologies
uu Models of strategic analysis uu Maximizing system utilization for best efficiency
uu The role of leaders in fostering cultures of uu Continuous commissioning
innovation, creativity and change capability in uu Use of cloud technology to minimize the impact of
dynamic environments data centers on the environment
uu Change management

Year 2 - PG Diploma (PGDip)

The second year takes your expertise to the next level. You will start off by exploring key data center issues of infrastructure management, security and disaster recovery,
in particular looking from the perspective of the business. To be successful, a data center business is dependent upon its people, so you will explore human resource
management, organizational behavior and strategies for maximizing performance in teams. You will also develop your understanding of decision making, which is
particularly important in critical services.

Data Center Infrastructure Management, HRM and Organizational Capability Decision Making in Critical Services

Security and Disaster Recovery Development u Risk identification and mitigation
u Sense-making and management behavior during
u Asset tracking (“Cradle to Grave”) u Managing human resources for optimal critical incidents
u Change management performance u Response to critical incidents and first response
u Analysis of virtual/logical systems and how they u Organizational behavior management
interact with physical hardware u Developing and managing structures for continued u Managing consequence
u Management & resilience high capacity storage capability growth u Managing human responses during times of crisis
in complex data centers (especially related to u Managing contractor arrangements and a u Managing and evaluating service level agreements
disaster recovery scenarios) contingent workforce (or similar)
u Consolidation of resources/locations u Knowledge management u Critical infrastructure asset management
u Optimizing physical infrastructure (including space
mangement) to enable higher capacity
u Multi-layered monitoring
u Future strategic planning via modeling scenarios
u Physical security & data security
u Virtual digital security (especially in co-location
environments)
u Identification of data center infrastructure risks
and vulnerabilities, mitigation techniques and
recovery policies
u Governance relating to data protection, safe
harbor and other compliance regimes
u Evaluation metrics

Year 3 - MA

The final year expands your horizons even further, giving you the chance to develop your thought leadership and address specific business issues. First, in the “Contemporary Issues in
Leadership and Management” module, you will explore themes in the data center sector and gain an in-depth understanding of issues that are important to you. Next, you will develop
your research skills, giving you the expertise to frame, plan and deliver research - this will provide a platform for your academic studies and will also enable you to develop new,
credible and robust knowledge in your business. Finally, you will put all of your learning into practice by developing and delivering a major project (“dissertation” or “thesis”). You can
look at this as a piece of consultancy work which could address a live issue in your workplace, or be based on a theme in the data center sector as a whole. Your major project will be
one of the defining moments of your Masters Degree program and could open the door to further study or career development.

Contemporary Issues in Leadership and Management Research Methods & Post Graduate Major Project
uu Leadership and CSR
uu Technology advancements and implications uu Intellectual and practical skills to frame, plan and deliver research
uu Sustainability and environmental issues uu Analysis and interpretation of data generated
uu Globalisation and off-shoring uu Bringing this into action through a major research project, based on
uu Standards and quality management
uu Other topics as identified by industry partners your own interests and providing a culmination of your work on the
Masters program

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CerƟfied Network 5 Days “Perfect for individuals
Cable Installer wishing to acquire the very
CNCI COPPER CABLING
BTEC Level 3 Award latest skills to complete
(Copper & OpƟcal Fiber) BTEC Level 3 Award both copper and fibre
(Copper) cable installations.”

+

5 Days

= CNCI FIBER OPTIC CABLING
BTEC Level 3 Award
(OpƟcal Fiber)

“The CNCI® was very informative. There is a perfect balance of theory

and practical which helps learners to remain interested.”

Shaping the future of the Network Infrastructure Sector

Certified Network Cable Installer (CNCI®) 10 Day Program

Program Overview Split into:

The Certified Network Cable Installer (CNCI®) program and certification is uu 5 Day CNCI® Copper Cabling Unit
shaping the future of the network cabling infrastructure industry by introducing uu 5 Day CNCI® Optical Fiber Cabling Unit
professional and industry recognized certification to cable installers.
Combined: 50% Theory 50% Practical
The CNCI® is designed for those wishing to demonstrate the highest levels of
knowledge, skills and expertise in network cabling infrastructures. With a team Learner Profile
of professionally trained and CNCI® certified individuals the risks are significantly
reduced and organizations can feel confident that their staff are competent to The CNCI® program is perfect for individuals wishing to acquire the very latest skills
meet today’s industry demands. Employing un-trained staff to work on critical and knowledge to enable them to complete both copper and fiber cable installation
projects poses a significant risk to your business. Employing professionally projects to the highest standards. It is relevant to new entrants to the cabling industry
certified and qualified staff who you can rely on to deliver consistent results, in addition to those already working within the cable installation environment wishing
significantly reduces that risk and offers an impressive Return On Investment to formalize their skills. Project managers, IT personnel, installation technicians,
(ROI) against the cost of the technical training. network engineers and electricians would all benefit from attending this program.

CNCI® offers the perfect solution for network cabling organizations to help Pre-Requisites
ensure they continue to deliver quality of service and confidence to the market
place, in addition to helping secure an organization’s professional reputation. No previous experience is required to attend this program. However, if you are working
in the network infrastructure industry, it will prove advantageous.
The program is comprehensive and blends a perfect mix of theoretical study
and practical installation, testing and survey exercises providing the right level Program Objectives
of knowledge and skills for both copper and fiber cable installation practices.
Official CNCI® certification proves that an individual is qualified to undertake Successful learners will have the knowledge and skills to confidently install, test and
cable installation projects to the highest possible caliber whilst working to the certify a complete copper and fiber cable installation. This forms part of the entry level
current industry standards including BS EN, TIA and ISO, whilst following the requirement into the Global Digital Infrastructure Education Framework which allows
latest codes of best practice. During the program learners will also have access learners to progress their knowledge, education and skills in line with their career
to current standards for reference purposes. within these fast moving industries.

In addition, major manufacturers endorse the certification knowing that it Qualification
provides the right level of technical knowledge, competence and confidence to
the industry whilst demonstrating capability and credibility. Many also recognize uu BTEC Level 3 Award Certified Network Cable Installer (Copper)
it towards their own product training. uu BTEC Level 3 Award Certified Network Cable Installer (Optical Fiber)

This program is a must for individuals currently working within, or wishing to Certification
enter, the cable installation and infrastructure environments. Project managers, IT
personnel, Installation Technicians, Network Engineers, Data Center Technicians uu Official Certified Network Cable Installer (CNCI®) certification
and electrical engineers would all benefit from attending the CNCI® program. uu Use of CNCI post nominal title
uu Use of the CNCI® logo

Certifications are a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certification remain current and up-to-date. Each
certification gained requires re-certifying every three years via an online learning
management system.

Additional Awards

uu Continual Professional Development (CPDs)
uu 10 IEEE Continual Education Units (CEUs)

26 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CNCI® Benefits for Individuals CNCI® Benefits for Business

uu Become one of the elite certified network cable installers in the country uu Competitive edge, certified, qualified and adding value to tender responses
uu Confidence that employees have a full and rounded knowledge in network
uu Demonstrate the highest levels of knowledge, skills and expertise in infrastructure installation, improving competency and productivity
network infrastructure installation uu Reduced time and material wastage - employees can carry out tasks in an
accurate and timely manner
uu Plan individual tasks, and the materials required, accurately and with uu Delivering infrastructure installation projects to the highest quality standards
confidence resulting in increased client satisfaction and potential repeat business
uu Confidence that health and safety best practice is being employed, mitigating
uu Demonstrate a sound knowledge of personal health and safety risks and the risk of potential red card action or loss of time due to injuries
take practical steps to mitigate them uu Feel confident that capacity limits are not exceeded, therefore ensuring value
for money and conformance to client requirements
uu Confidently install copper and fiber cable correctly in accordance with uu Meet contractual requirements reducing sign off and project hand over times
industry best practice and in compliance with national and international uu Ensures that network infrastructure is fully serviceable and meets the
standards transmission requirements of the network

uu Proficient at selecting the correct products to effectively construct
pathways and containment systems to support cable infrastructure

uu Install copper & fiber network cable infrastructure projects on time and
within budget, maximizing profit potential

uu Possess the skills and aptitude to test and certify installed copper &
fiber cable infrastructure in accordance with the correct test criteria

Certified Network Cable Installer (CNCI®) Topics

CNCI® Copper Cabling Signal Theory Documentation & Labeling
uu Electrical principals uu Floor plans
Introduction to Structured Cabling uu DC current principals uu Naming conventions
uu Cable media types uu Analogue v. digital uu Symbols
uu Network topologies uu Records
uu Categories Health & Safety
uu Legislation Testing & Commissioning
LAN Hardware uu Workplace risk uu Continuity testing
uu PC’s, switches, routers uu Electrical safety uu Certification/acceptance testing
uu Working at heights uu Level IV testing
Installing Structured Cabling uu Working in confined spaces uu Saving of results to database
uu National and international standards uu O&M manuals
uu Interpreting drawings Standards
uu Risk evaluation uu Why standards? Practical
uu Working in containment routes uu Standard bodies, BSI, ISO, CENELEC, TIA/EIA uu Patch cord manufacture
uu Cable installation, cable termination uu Relationships between standards uu Cable installation
uu Tool and equipment selection uu Categories and classes uu Termination techniques UTP/STP
uu Patch panel/outlet termination, Cat 5e/Cat6
Network Overview Fire Stopping
uu What is a network? uu Why fire stop?
uu Characteristics of a network uu Types of fire stopping
uu Resource sharing uu Three pillars of fire stopping

CNCI® Optical Fiber Cabling Cable Fiber Slicing
uu Construction uu Safety
Safely Working with Fiber/General Safety uu Choice of cable uu Fusion splicer set up and operation
uu LED, VCSEL, laser safety uu Installation practices uu Singlemode programs
uu Fiber preparation hazards, disposal of sharps uu Patchcords uu Multimode programs
uu Hazardous substances uu Splicing in patch panels
uu OSP safety, pits, gas detection Enclosures
uu General safety uu ODF Fiber Termination
uu 19” Splice tray uu Safety
Network Overview uu Slack fiber management, protection, patch field uu Pigtail manufacture
uu History of fiber uu Techniques, cold cure, mechanical splice, fusion
uu Advantages Standards splice
uu What is a network? uu Standards bodies BSI, ISO, CENELEC, TIA/EIA uu End-face inspection techniques
uu Benefits of a network uu Classifications
uu Topologies uu Application distances Fluke CCTT (Fiber)
uu Why a network? uu Tier 1 fiber certification (CertiFibre® Pro)
Connectors uu Tier 2 fiber certification (OptiFibre® Pro)
Hardware uu Connector types uu Encircled Flux (EF)
uu Cable construction uu Functionality uu End face inspection
uu LED, VCSEL, laser sources uu Density (SFF) uu Set a reference
uu Switches, routers, media converters uu OTDR event types
Outside Plant (OSP) uu OptiFibre® Pro link testing
Theory of Light Transmission uu Fiber backbone to the LAN
uu Optical windows uu Hardware There are a number of individual practical activities
uu Electromagnetic spectrum uu Media choice and assignments leading to a group installation
uu Transmission project.
uu Media choice

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CerƟfied Network Perfect for individuals wishing to extend their
Infrastructure Technician knowledge into the role of Site Delivery Manager

BTEC Level 4
Professional Award

5 Days

“For the record the CNIT® is probably the best program I have done.“

Certified Network Infrastructure Technician (CNIT®) 5 Day Program

Program Overview Program Content

Take your existing network infrastructure skills to new levels allowing you to Combined: 50% Theory 50% Case Study
successfully control and deliver major infrastructure projects.
Learner Profile
The Certified Network Infrastructure Technician (CNIT®) program is a
comprehensive program for those with at least four years of verifiable experience This program is designed for those wishing to extend their knowledge, skills,
within the network infrastructure sector, or relevant qualifications and qualifications and certifications into a wider and more complex project
certifications in a wider project environment. environment with emphasis on enhancing supervisory, leadership and
management skills.
The five-day program aims to develop the knowledge and skills required to perform
the multi-faceted role in delivering complex project to site. Learners will greatly Pre-Requisites
enhance their supervisory and management skills through a series of complex
case studies mastering the knowledge and understanding required to interpret At least four years verifiable experience within the network infrastructure sector
complex design documentation, the need to establish effective relationships and or relevant qualifications. Successful completion of the Certified Network Cable
communications with principle stakeholders and managing the end to end project Installer (CNCI®) program would be an advantage.
implementation cycle. They will develop an aptitude for logistics and resource
management, including team health and safety, dealing with risks and issues Program Objectives
that impact project delivery. A certified CNIT® will be undaunted when dealing
with escalations and problem resolution within a strategic network infrastructure Successful learners will have the added supervisory and management skills,
project. knowledge and competency to confidently deliver complex infrastructure projects
within site environments.
The CNIT® also takes into account the requirements of the current BS EN, TIA and
ISO standards, whilst also meeting the architectural and technical requirements. Program Requirements
During the program learners will also have access to current standards for
reference purposes. The impact to the project delivery of current and emerging Learners are required to bring a laptop or suitable device with unrestricted
networking technologies will also be explored including wireless access, security internet connectivity, the latest internet browser and suitable applications for
systems and VOIP. reading PDF and standard office documents.

Learners will gain an in-depth knowledge of technical parameters for cable testing Qualification
and will demonstrate confidence when dealing with escalations from installers
undertaking cable testing. uu Internationally and industry recognized BTEC Level 4 BTEC Professional
Award Certified Network Infrastructure Technician
Learners will also gain experience in the management of test records using
cloud-based applications, from the cable test through to the delivery of warranty Certification
certificates to the customer.
uu Certified Network Infrastructure Technician (CNIT®) certification
On successful completion learners can demonstrate the highest levels of uu Use of CNIT post nominal title
knowledge, competency and confidence in supervising the delivering complex uu Use of the CNIT® logo
infrastructure projects, demonstrating efficiencies in both time and cost, coupled
with a focus on quality and accuracy in order to achieve project closure on time Additional Awards
and within budget.
uu Continual Professional Development (CPDs)
uu 5 IEEE Continual Education Units (CEUs)

28 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CNIT® Benefits for Individuals CNIT® Benefits for Business

uu Utilize new multi-disciplined supervisory knowledge to manage people and uu Added supervisory skills provides the ability to realize cost efficiencies through
tasks confidently and competently effective planning and manpower utilization

uu New and improved technical skills, widening your scope of capability with uu Improve confidence in project progression through accurate reporting
up-to-date technology uu Increased customer satisfaction leading to quicker project closure and final

uu Greater understanding of project complexity enabling more effective payment
delivery management uu Greater opportunities for repeat business due to improved quality of service
uu A more structured delivery methodology through standardized task planning
uu Increased focus on service excellence resulting in a “right first time”
approach and strategies
uu Investment in team development, improves morale and job satisfaction
uu Awareness of stakeholders enabling more effective communications
uu Ability to effectively manage teams, resulting in improved team morale and leading to greater staff loyalty

performance
uu Industry recognized qualification and official certification

Certified Network Infrastructure Technician (CNIT®) Topics

CNIT® Health and Safety u Optical fibers
u General requirements u Loss budgeting
Role of the CNIT® u CDM requirements u Passive optical networks
u Within: u Permits and cards u Tier 1 testing – OLTS
u Legal requirements u Tier 2 testing – OLTS + OTDR
u The core layer u Risk u Dealing with test failure escalation
u The distribution layer
u The access layer u Identification u Inspection and cleaning
u Evaluation u Certification
Fundamentals of Network Architecture u Mitigation
u Networking protocols u Risk assessments and method statements OEM Software Project Structure
u Ethernet u Tool box talks u Complex project structure
u Network architecture u Project creation
u Active network devices Network Implementation Management u Importing test results
u 3 layer network topology u Outside plant u Cloud access
u Bandwidth demand u Re-certification
u Intelligent building infrastructure u Manholes and building entry points
u Internet of Things (IoT) u OSP cable run-out list Change Control
u Wireless network standards u Material call off u MACs
u Task planning u Evaluating impacts on:
u 802.11 variations u Inside plant
u IEEE standards u Pathways and containment systems u Cost
u Frequency bands u Material call off u Time
u Channel overlap u Task planning u Material
u Power Over Ethernet (PoE) u Quality Assurance
Project Closure
Compliance Fire Stopping u Red-line drawings
u National/international standards u Regulations u Certification
u Legislative requirements u Compartmentation u Site closure
u Good practice u Fire stop rated materials
u BS EN 50173 series Pre-Class Study
u BS EN 50174 series Test Procedures and Escalations Cabinets and Containment
u Other supporting BS EN standards u Certification Vs qualification u Cabinet structure and components
u Construction products regulations u Warranty requirements u Containment choices, types and construction
u The approach to implementing standards u Testing principles
u Test standards methods
Design Documentation u Copper cabling u Separation of services
u Active network design drawings
u Inside plant drawings u Custom setup Fixings
u Outside plant drawings u Channel testing u Fixing choices, types and construction methods
u Network equipment room design u Requirements for PoE u Tools
u Bill of materials u Dealing with test failure escalations u Deflection calculations
u Patch lists u Structural Support
u Rack face layout
CapabiliƟes
CNIT® Role and Capabilities Role Site Supervision:
CerƟficaƟon Site LogisƟcs Manager: Team Leadership
Technical Lead: Health & Safety Management

SITE DELIVERY MANAGER Task Management
Stores & Equipment Co-ordinaƟon

Surveyor
Resolver
Quality Assurance
Project Closure

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 29

Perfect for individuals wishing to extend their
knowledge in relation to generic wireless
installation within diverse environments

Certified Network Infrastructure Technician (CNIT®) 5 Day Program

Program Overview Learner Profile

The Certified Wireless Infrastructure Technician (CWIT®) program is a This program is designed for individuals experienced within the network
comprehensive program perfect for those with 2-3 years’ experience within cabling installation environment wishing to extend their hands-on practical
network infrastructure who wish to extend their knowledge, practical hands- skills, knowledge, qualifications and certifications in relation to generic wireless
on skills, qualifications and certifications into the wireless infrastructure installation within diverse environments and with aspirations to progress into
environment. roles such as:

Learners can take their existing network cabling knowledge and skills to the next u Site Supervisor, Site Logistics Manager, Health & Safety Supervisor (Risk
level by gaining a valuable insight into current and emerging wireless networking Assessment) Customer Interface
technologies used for providing in-building wireless coverage. Methods used
for connection to backbone networks also feature with explorations into the u Technical Lead (Surveyor, Resolver Certifier) Interface
principles of microwave access radio, fiber systems and cable technologies such u Team Lead (Task Manager, Supervisor, Quality Assurance)
as DSL. Each subject area covers the latest standards and codes of practice,
and ensures technicians are armed with everything they need to undertake Pre-Requisites
installation projects to the highest possible standards.
To attend this program 2-3 years of verifiable cable installation experience is
Focused practical hands-on sessions are incorporated throughout this program, necessary. Successful completion of the Certified Network Cable Installer (CNCI®)
including a focus on advanced wireless infrastructure troubleshooting, wireless program would be an advantage.
coverage surveys and network testing tools. The organization and management
of site records and wireless system test results through OEM software is also Program Objectives
included.
Successful learners will have the knowledge and practical skills to confidently
The duration of this program is five days; the content is comprehensive and install, test and certify installations in support of Wireless Ethernet and Small
detailed allowing network infrastructure professionals to have the potential to Cell applications in the WAN environment and other emerging networking
add real value to their skills by including these complex areas in their product/ technologies.
service portfolio. A qualified CWIT® will be undaunted when dealing with
escalations and problem resolution within a strategic wireless network project. Qualification

On successful completion, learners can demonstrate the highest levels of u Internationally and industry recognized BTEC Level 4 Professional Award
competency and can feel confident that they possess the very latest technical Certified Wireless Infrastructure Technician
abilities within these fields of installation and feel confident that they are
progressing through the Global Network Infrastructure Education Framework. Certification
They also gain an internationally recognized BTEC Level 4 Professional qualification
and CWIT® certification - providing the use of post nominal letters after their u Official Certified Wireless Infrastructure Technician (CWIT®) certification
name and the use of the official CWIT® logo. u Use of CWIT post nominal title
u Use of the CWIT® logo
Program Content Certifications are a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certification remain current and up-to date. Each
50% Theory 50% Practical certification gained requires re-certifying every three years via an online learning
management system.

Additional Awards

u Continual Professional Development (CPDs)
u 5 IEEE Continual Education Units (CEUs)

30 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Certified Wireless Infrastructure Technician (CWIT®) Topics

CWIT®

Role of the CWIT® in: In-Building Installations
uu Structural support for wall and ceiling RF unit fixings
uu Role of the CWIT® in uu Tools used for wall and ceiling fixings
u The core layer uu PPE, steps, ladders, towers used during mounting of RF units
u The distribution layer uu Installation of PoE switches and servers
u The access layer uu Connection and earth and AC/DC power
uu Testing and connection of Ethernet and optical fiber cables
uu Capturing MAC addresses & updating as-built documentation

Regulations, Standards, Codes, Organisations and Forums
In-Building Commissioning
uu Wireless regulations, standards, codes and organizations uu Powering up switches and servers
uu Wireless trade organizations and forums uu Use of CLI and GUI
uu Emerging wireless technologies and related standards uu Entry of initial parameters to enable SON
uu Checks: RF coverage, handover, provision of service
Fundamentals of Wireless Communications uu Optimization of RF coverage through physical adjustments
uu Use of test phone
uu Wireless medium/spectrum uu Documenting test results
uu Advantages of the Wireless solutions uu Typical troubleshooting: Ethernet/ fiber cable tests, pings
uu RF propagation
uu Modulation schemes Wireless Infrastructure Troubleshooting
uu Identification of faulty RF units or PoE devices
uu PoE testing
Wireless Networking Principles uu Coverage testing using test phone
uu Typical replacement procedures: RF units, switches, servers
uu Cellular, WLAN, PAN and Microwave technologies
uu Femto/Pico/Micro and Macrocells There are case studies to be completed within the program time frame, one
uu WLAN types each in support of WLAN and Cellular wireless infrastructure planning and
uu Frequency Bands and Channel Numbers installation. There is an exam at the end of the program.
uu Core Networks
uu NMS vs. EMS CWIT® Program Breakdown
uu CLI vs. GUI
uu TX/RX Diversity, MIMO antenna schemes u Advanced Copper Testing
uu Remote Radio Head (RRH) u Advanced Fiber Testing
uu PoE Switches u WAP Survey Activity
uu Self-Organizing Networks (SON) u LAN Survey Activity
uu Network and Security Gateways u Technical Theory
uu Coverage and Capacity planning - overview u Case Study
uu Optimal positioning of RF units
uu Standards


Planning for In-Building Installations

uu On-site health and safety assessment
uu Wireless infrastructure administration and floor plans
uu Capacity & Coverage plans arising from use of planning tools
uu Ethernet and fiber cable route planning
uu Equipment mounting choices and types
uu Iteration process – ideal vs. practical choices
uu Rack space and equipment connection planning
uu AC/ DC planning
uu Ventilation planning

Advancing Data Associate
Center Professionals College

COPARPROTNREARTE EDUCATIONAL PARTNER

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Perfect for individuals wishing to extend their
knowledge surrounding the installation and

commissioning of intelligent network devices

Certified Integrated Infrastructure Technician (CIIT®) 5 Day Program

Program Overview Learner Profile

Take your existing network infrastructure skills to new technical levels, This program is designed for those wishing to extend their technical knowledge,
developing a “smart hands” approach to infrastructure delivery and gain a further develop practical skill sets, with an aim to achieve a broader technical
comprehensive knowledge of a range of intelligent devices that support smart level capability, supported by professional qualification and certification.
building technical architecture.
Pre-Requisites
The Certified Integrated Infrastructure Technician (CIIT®) program aims to develop
the knowledge and practical skills required to deliver network infrastructure At least four years verifiable experience within the network infrastructure sector
projects that include the installation and commissioning of intelligent network or relevant qualifications. Successful completion of the Certified Network Cable
devices. It’s a comprehensive five day program perfect for those with at least Installer (CNCI®) program would be an advantage.
four years of verifiable experience within the network infrastructure sector, or
relevant qualifications and certifications in a wider project environment. Program Objectives

A certified CIIT® also takes into account the requirements for compliance, Successful learners will have the knowledge, competency and confidence to install
having a full understanding of national and international regulations, codes and and commission Smart Building technology devices. On successful completion
standards. During the program learners will also have access to current standards learners will demonstrate the highest levels of technical skills and capability when
for reference purposes. installing wireless access devices, VoIP telephony, CCTV cameras, door access
controls and biometric security systems.
Learners will explore the effect of bandwidth demand on the network based
on the operating parameters of a range of intelligent devices. In addition, the Program Requirements
effects of power demand by Power over Ethernet (PoE) devices on the cable
infrastructure will also be addressed. Learners are required to bring a laptop or suitable device with unrestricted
internet connectivity, the latest internet browser and suitable applications for
Practical hands-on sessions are incorporated throughout this program, focusing reading PDF and standard office documents.
on PoE network equipment architecture. Learners will also site and mount
equipment to optimize coverage and direction, and will commission and configure Qualification
devices into service. Such devices include wireless access points, VoIP telephony,
CCTT cameras, security control systems (both swipe access and biometric). u Internationally and industry recognized BTEC Level 4 Professional Award
Certified Integrated Infrastructure Technician
A CIIT® can also feel confident that they are progressing through The Global
Network Infrastructure Education Framework. They also gain an internationally Certification
recognized BTEC Level 4 Professional Award and official CIIT® certification. This
certification enters the learner into a commitment to life-long learning and offers u Official Certified Integrated Infrastructure Technician (CIIT®) certification
the perfect portal to ensure knowledge; skills and certification remain current u Use of CIIT post nominal title
and up-to-date. u Use of the CIIT® logo
Certifications are a commitment to life-long learning and offer the perfect portal
Program Content to ensure knowledge, skills and certification remain current and up-to date. Each
certification gained requires re-certifying every three years via an online learning
30% Theory 20% Case Study 50% Practical management system.

Additional Awards

u Continual Professional Development (CPDs)
u 5 IEEE Continual Education Units (CEUs)

32 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CIIT® Benefits for Individuals CIIT® Benefits for Business

u Develop an increased technical knowledge and capability u Investment in team development, improves morale and job satisfaction
u Enhanced technical capability, able to deliver multi-disciplined projects leading to greater staff loyalty
u Greater potential for variety and enhanced job satisfaction
u Industry recognized qualification and official certification u Enhanced delivery portfolio, leading to greater opportunities when project
tendering for projects

u Take control of normally external dependencies
u Realize cost savings through greater efficiencies

Certified Integrated Infrastructure Technician (CIIT®) Topics

CIIT® Integrated Network Architecture

Role of the CIIT® u PoE capable technology
u Bandwidth demand
u Understand “intelligent buildings and technologies” u Planning
u Select and prepare equipment for installation u Media considerations
u Install terminal equipment
u Commission terminal equipment Network Commissioning and Troubleshooting
u Troubleshoot installations
u BSEN 50174 quality standards
Datacommunications u Network warranty
u Commissioning PoE channels
u Binary coding
u Internet protocol Practical Installation Tasks
u IP addressing
u Prepare, install and commission
Standards and Compliance u Access control devices
u CCTV camera systems
u BSEN 50173-6 u Wireless access points
u Legislation and regulation u Voice over IP telephones
u Compliance u Digital signage
u Warranties
u Configure devices
Power over Ethernet u Troubleshoot network failures

u Concept There is a final case study which challenges learners to
u PoE standards and power ratings plan and prepare their practical installation tasks.
u Power considerations and media selection
u PoE injectorion devices
u Network segregation

Virtual Local Area Networks

u VLAN structure
u Planning the VLAN
u Switch configuration
u Network security

Advancing Data Associate
Center Professionals College

COPARPROTNREARTE EDUCATIONAL PARTNER

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CerƟfied Network Perfect for telecommunications & data communications
Infrastructure engineers within network cabling design & installation

Design Professional “The CNIDP® was excellent, extremely educational and a
BTEC Level 5
satisfying program which exceeded my expectations”
Professional Award

=

PROFESSIONAL UNIT
3 Days

+

CORE UNIT
5 Days

CerƟfied Network
Infrastructure Design

Certified Network Infrastructure Design Professional (CNIDP®) 8 Day Program

Program Overview Combined: 40% Theory 60% Practical

Learn how to complete a detailed campus network design project and deliver this to Learner Profile
the market via an effective tender response.
This program is designed for telecommunications and data communications engineers
The Certified Network Infrastructure Design Professional (CNIDP®) is a full and within the network cabling design and installation environment, and those wishing to
comprehensive program that equips network infrastructure professionals with the extend their skills, knowledge, qualifications and certifications in relation to the planning
knowledge, skills and confidence to deliver complex infrastructure design projects from and design of cable systems within different environments. Learners will have sound
inception through to customer hand-over. knowledge of copper and fiber optic cabling infrastructure and awareness of networks,
inside plant and outside plant. They will also have an understanding of how relevant
The importance of collaborative working with key stakeholders is also emphasized standards are applied to design.
to ensure that the optimal internal and external network infrastructure solutions are
delivered, offering flexibility and resilience across a wide range of services, ensuring that Pre-Requisites
network performance is maximized to meet the customer’s specified Key Performance
Indicators (KPIs). To attend this program, it is highly recommended that individuals have 5 years experience
of working in the digital infrastructure sector, working in an installation or surveyor role. In
The core part of this program, the Certified Network Infrastructure Design (CNID®), addition, knowledge of current cabling and network standards will be required; research
explores the complex issues involved when designing whilst planning for both Inside prior to attending the program will be of benefit. Relevant professional qualification(s)
Plant (ISP) and Outside Plant (OSP) network infrastructures examining the role of the would also be advantageous.
designer and the multitude of disciplines required to deliver a multifaceted design to
meet the customer requirements. Program Objectives

Learners will benefit from understanding the design life cycle (from concept to design Successful learners will gain in-depth knowledge and supporting skills to confidently
completion), including the analysis of the customer needs, the site survey process and deliver detailed design documentation and the process of evolving a customer Statement
detailed structure of a final design document. of Requirement (SOR) into an accurate and successful tender response document.
Learners gain an understanding of the importance of national and international
The professional part of this program, the Certified Network Infrastructure Design standards and can confidently apply them to design projects. Learners will also know
Professional (CNIDP®), is designed to significantly elevate the knowledge and skills of how the tender document is processed and the assessment criteria involved.
the learner within the project delivery life cycle. The program explores the complex
issues involved in completing a response to a Request for Quotation (RFQ) or Invitation Program Requirements
to Tender (ITT).
Learners are required to bring a laptop with internet connectivity.
Learners will benefit from gaining an understanding of all aspects of the tendering
process from RFQ/ITT through to Tender award, and will understand the importance of Qualification
the bid evaluation process and appreciate the need for thorough, detailed and accurate
submittals to the client’s project team. uu Internationally and industry recognized BTEC Level 5 Professional Award Certified
Network Infrastructure Design Professional
Elements such as calculating accurate project delivery costs, creating comprehensive
implementation plan and handover criteria will be examined in detail and provide a Certification
thorough overview of all elements involved in producing a successful tender response
document. uu Official Certified Network Infrastructure Design Professional (CNIDP®) certification
uu Use of CNIDP post nominal title
The CNIDP® also takes into account the requirements of the current BS EN, TIA and ISO uu Use of the CNIDP® logo
standards. During this program learners will also have access to current standards for
reference purposes. Certifications are a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certification remain current and up-to-date. Each
The CNIDP® program is classroom based and led by one of CNet Training’s expert certification gained requires re-certifying every three years via an online learning
Instructors. management system.

Split into: Additional Awards

uu 5 Day Certified Network Infrastructure Design (CNID®) Core Unit uu Continual Professional Development (CPDs)
uu 3 Day Certified Network Infrastructure Design Professional (CNIDP®) Unit uu 8 IEEE Continual Education Units (CEUs)

34 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CNIDP® Benefits for Individuals CNIDP® Benefits for Business

uu Make effective design decisions based on detailed client uu A right-first-time approach that is technically accurate in all
requirements that demonstrates compliance with national and aspects
international standards
uu Confidence that design decisions are clearly represented enabling
uu Deliver detailed drawings that accurately depict network the prospective client to assess technical compliance with the
infrastructure components
statement of requirements
uu Generate a precise bill of materials detailing all infrastructure
material requirements by type and quantity, including complex uu Costs are clearly and accurately communicated to the prospective
cost calculations client mitigating the risk of variations and change requests during
implementation
uu Specify the requirements for project documentation in support
of progression and closure

Certified Network Infrastructure Design Professional (CNIDP®) Topics

Core Unit Site Survey Fire Stopping
uu Site survey process uu Types & specifications
Design Principles uu Greenfield and brownfield impacts uu Mechanical and non-mechanical
uu Assess requirements uu Formulation of site survey report uu Regulations and testing
uu Information gathering
uu CDMQ Cabling Sub-systems (ISP & OSP) Bonding & Earthing
uu Constraints uu OSP cabling uu Regulations
uu Capacity planning uu Backbone cabling uu Protective Earth (PE)
uu Horizontal cabling uu Equipotential bonding
Standards uu Network cabling uu Electrical and UPS
uu Standards organizations
uu Cabling standards Network Architecture Test & Commission Specification
uu Installation standards uu Ethernet uu Commissioning process
uu Electrical standards uu VoIP uu Certification test methods
uu Network and application standards uu CCTV uu Testing standards
uu Building Information Modeling (BIM) uu Wireless
uu Access control
Spaces & Working Areas uu Environmental management
uu Building Entrance Facility (BEF) uu Fire alarms
uu Main Equipment Room (MER)
uu Building Distributor (BD) Pathways & Containment
uu Floor Distributor (FD) uu Cable distribution systems
uu Horizontal/work area distribution uu Raised access floor
uu Confined spaces
uu OSP cable duct systems

Professional Unit Bid Evaluations & Contract Negotiations Commissioning & Closure
u Bid evaluation techniques u Commission and test sequence
Understand the Design Process u Shortlist interviews u Test results and documentation
u Roles of the design team u Contract negotiations u Snag/punch list process
u Design stages u Contract award u Customer handover
u Contracts u Customer training
u Tools and traits for success Project Execution u Project closure process
u Project delivery cycle
Customer Requirements Assessment u Contractual and professional obligations Throughout this program learners will work on an
u Conducting customer interviews u Project scope and schedule individual campus based case study.
u Identifying key stakeholders u Quality assurance/change management
u Needs analysis u Installation and test sequences
u Scope, plan and schedule u Communication plan
u Manage stakeholder expectations
ITT/RFQ Development
u RFP/RFQ objectives and structure Administration, Documentation & Plans
u Formulation of RFP/RFQ u Identification systems
u Scope review u Test results and reports
u Bid submission u As-built documentation
u Change management u Hand-over process
u Warranty compliance

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CerƟfied Perfect for individuals looking to improve the overall
TelecommunicaƟons performance of their telecommunications projects
Project Management
“I would highly recommend this program. The material
BTEC Level 4 was clear and the tutor reliable on feedback and support”
Professional Award

30 Hours
Distance Learning

Certified Telecommunications Project Management (CTPM®) 30 Hours Distance Learning

Program Overview Learner Profile

Project management adds value by improving the execution of strategy through This unique distance learning program is targeted at individuals looking to
repeatable, reliable performance and standardization. improve the overall performance of their telecommunications and data center
projects. Suitable for those with experience of telecommunications planning,
It brings integration of resources within an organization through the removal of installation and maintenance within a data center environment, the program
silos and facilitates improved communication and collaboration. It also reveals addresses how to successfully design, develop, execute and close a project.
opportunities for efficiency, savings and improved quality through the project life
cycle. Pre-Requisites

The CTPM® program is designed to enable learners to ensure good project Experience within data center operations or management or telecommunications
management that will, in turn, help the result of the project improve the receiving planning, installation and maintenance.
organization’s performance.
Program Objectives
Program Structure
Learners will discover how to develop a project initiating process and create,
CTPM® is based upon the global standard for project management, the PMI’s explain and execute a project planning process. They will also have the confidence
PMBOK® and adds technical input from The Global Digital Infrastructure to implement measures to monitor and control it and have the ability to carry out
Education Framework. This combination delivers a unique non-generic project a project closing process.
management education program designed specifically for the real world of
telecommunications design, planning and installation. It consists of nine learning Qualification
modules covering the five processes of the PMBOK®.
uu Internationally and industry recognized BTEC Level 4 Professional Award
CTPM® is an asynchronous, distance-learning program with Instructor support, Certified Telecommunications Project Management
delivered on CNet’s learning management system. Each module has a quiz and
there are seven assignments for completion that are synchronized with the Certification
learning modules. They are assessed individually and go on to create a complete
project plan: uu Official Certified Telecommunications Project Management (CTPM®)
certification
uu Project quality management - what do your customers actually want? uu Use of CTPM post nominal title
uu Project risk management - what can possibly go wrong? uu Use of the CTPM® logo
uu Project scope management - what are we delivering? And more
Certifications are a commitment to life-long learning and offer the perfect portal
importantly, what are we NOT delivering? to ensure knowledge, skills and certification remain current and up-to-date. Each
uu Project human resource management - the right people, with the certification gained requires re-certifying every three years via an online learning
management system.
right tools, fully trained and working together safely; easy
uu Project integration management - bringing it all together Additional Awards
uu Project time management - what comes first and what comes last?
uu Project cost management - how will you ensure that you come in on uu Continual Professional Development (CPDs)
uu 3 IEEE Continual Education Units (CEUs)
budget?
We used the training for the CTPM® as a team building event... I’ve
There is a final quiz covering all topics, and that contributes to the overall result. got to say that the whole experience was thoroughly enjoyable

and sparked some interesting conversations.

DATA CENTER MANAGER

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Competency & Confidence
Assessment Modelling

The World’s First Competency & Confidence Assessment Modelling (CCAM®) Tool for the Data Center Sector available only from
CNet Training.

Risk affects every organization, although the types of threats that businesses face will depend on varying factors, yet many businesses struggle to accurately identify
and counter risks effectively.
CNet Training has launched the world’s first Competency and Confidence Assessment Modelling (CCAM®) Tool for the data center sector and has the ability to
revolutionize the way data center managers identify, manage and mitigate people risk.
The CCAM® Tool provides real-time analysis of both competence and confidence for individuals and teams and exposes root causes of employee behaviour (positive
and negative) in data center facilities. Its proven complex software, which is supported by a team of psychologists and operates within International Test Commission
guidelines, works through various criteria to identify people risk. It focuses on where individuals’ real skills, knowledge and ability gaps are and, through subsequent
targeted intervention, behaviour can be positively changed and subsequently risks reduced.
The results of each assessment allow the right course of development action to be planned and taken to address individuals’ weaknesses, and with the ability to take
the CCAM® Tool assessment again post-development, it ensures any costs incurred have been utilised effectively, thus maximizing the opportunity to achieve ROI. It
can also be used as a valuable pre-employment tool allowing managers to understand the development investment required for potential new staff.

Is your Business at Risk? What is CCAM®?

On average 79% of all staff pose some or significant risk to the business - uu An SaaS based people risk platform
this risk can be mitigated. uu Identifies, manages and mitigates people risk
uu Provides real-time analysis of both competence &
1. Can achieve OPTIMAL PERFORMANCE 21% confidence for individuals and teams
High Understanding / High Confidence uu Identifies misplaced confidence
uu Exposes the root causes of employee behaviour in
2. Have immediate KNOWLEDGE GAPS 50% mission critical environments
Lack of Understanding uu Helps to manage and build teams and competencies
uu Uncovers skills, knowledge and ability gaps
3. Are potenƟally at RISK 29%
Misunderstand / Misplaced Confidence uu Saves money whilst maximizing ROI

The CCAM® Tool provides an analysis of, and scores, each individual within your team to identify:

u Current employee behaviour
u What each employee - UNDERSTANDS, DOES NOT UNDERSTAND, MISUNDERSTANDS, including current confidence levels
u Which employees are going to - apply what is RIGHT, apply what is WRONG
u Where the knowledge, skills and ability gaps are
u Where the risk is
u Where development budget needs to be allocated
u The scoring provides a thorough overview of each individual and your entire team. You set an ideal score to show where you would like to be and this can be

used as a benchmark against

Understand/Confidence Graph

Below is an example of the underpinning knowledge assessment of Data Center Technicians and Supervisors outlining the average level of understanding and confidence
for an individual and shows the understanding benchmark.

Data Center Technicians and Supervisors - Underpinning Knowledge Assessment

Topic Understanding/Confidence Outcome

10 20 30 40 50 60 70 80 90 100

The FuncƟonality of a Data Center

Design and Standards

OperaƟonal Systems and Processes 

Availability and Constraints 
CriƟcality


Legend Understanding Benchmark Confidence Previous Understanding
Understanding

Misunderstanding - High Risk Misunderstanding Not Sure of Topic  Some Understanding Under Confident Knowledge Confidently Knowledgeable

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 UK  Web: Email:

Associate
College

CNet Training is an Associate College of Anglia Ruskin University (ARU) in Cambridge, UK

What is an Associate College? Associate
College
An Associate College status confirms a long-term working relationship with the University
with the intention of providing quality education opportunities with a commitment to Masters Degree in Data Center
lifelong learning. CNet Training has worked closely with Anglia Ruskin University (ARU) Leadership and Management
in Cambridge, UK, for a number of years and this status confirmed the company’s full
responsibility for the design and delivery of the world’s only Masters Degree in Data Center 3 Years Distance Learning
Leadership and Management. The Masters Degree qualification is still awarded by ARU
with a full graduation ceremony, and this high level qualification continues to be recognized
with the same integrity of all the other ARU qualifications.

The Associate College status carries with it robust quality and academic standards, which
CNet Training is proud to uphold. ARU undertake on-going inspections to ensure the
Masters Degree program continues to reach desired quality standards, and, being a CNet
Training program, it also conforms to the ISO standard that CNet Training adheres to. This
quality focus ensures learners can be confident that they are receiving the best education possible.

What are the Benefits of the Associate College Status for CNet Training?

uu It provides full responsibility for the Masters Degree program content to be designed and delivered by CNet Training, ensuring content can evolve and be
updated in-line with sector requirements and reflect the latest trends and sector focuses

uu CNet Training treat the content design of the Masters Degree program inline with all the technical education programs from The Global Digital
Infrastructure Education Framework, whereby the content is regularly reviewed, refreshed and scoped in collaboration with global influencers and leaders
from the industry itself

uu CNet Training can also promote the Associate College status alongside the University’s name and logo

Advancing Data Associate
Center Professionals College

COPARPROTNREARTE EDUCATIONAL PARTNER

38 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Clients

CNet Training is under confidentiality with many clients, however here are some we can mention:

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The Global Leader in Technical Education for the Digital Infrastructure Industry

EMEA HEAD OFFICE US & LATAM Regional Office ASIA & APAC Regional Office
CNet Training Ltd CNet Training Corporation CNet Training Singapore Pte Ltd
910 Foulk Road, Suite 201
Park Farm Business Centre 30 Cecil Street
Fornham St Genevieve New Castle County 19-08 Prudential Tower
Wilmington, Delaware, 19803
Bury St Edmunds, Suffolk, IP28 6TS Singapore, 049712
Tel: +1 302-526-1977
Tel: +44 (0)1284 767100 Email: [email protected] Email: [email protected]
Email: [email protected]

www.cnet-training.com

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