The Global Leader in Technical Education
for the Digital Infrastructure Industry
2019
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Johannesburg Dublin
Riyadh Frankfurt
Sydney Edinburgh
São Paulo
Oslo
www.cnet-training.com
1
The Global Leader in Technical Education
for the Digital Infrastructure Industry
Contents COPARPROTNREARTE
3. 23 Years of Education Experience Associate
4. Delivering Education Across The Globe College
5. The Global Digital Infrastructure Education Framework
6. Certifications & Accreditations Advancing Data
7. Qualifications and their Equivalents Center Professionals
8. Why Choose CNet?
9. Delivered by Expert Instructors EDUCATIONAL PARTNER
10. Remote Attendance Programs
11. Data Centre Fundamentals
12. Certified Data Centre Technician Professional (CDCTP®)
14. Certified Data Centre Design Professional (CDCDP®)
16. Certified Data Centre Management Professional (CDCMP®)
18. Certified Data Centre Energy Professional (CDCEP®)
20. Certified Data Centre Audit Professional (CDCAP®)
22. Certified Data Centre Sustainability Professional (CDCSP®)
24. Masters Degree in Data Centre Leadership & Management (MA)
26. Certified Network Cable Installer (CNCI®)
28. Certified Network Infrastructure Technician (CNIT®)
30. Certified Wireless Infrastructure Technician (CWIT®)
32. Certified Integrated Infrastructure Technician (CIIT®)
34. Certified Network Infrastructure Design Professional (CNIDP®)
36. Certified Telecommunications Project Management (CTPM®)
37. Competency & Confidence Assessment Modelling (CCAM®)
38. Associate College
39. Clients
About CNet
International award-winning education company, CNet, has been designing and delivering professional network infrastructure training and education programs since
1996.
Today CNet is the global leader in technical education for the digital infrastructure industry, comprising the data centre and network infrastructure sectors, and is the only
industry dedicated education provider to award both internationally recognised qualifications and professional certifications. These qualifications start at level three and
culminate in the world’s only level seven Masters Degree program in Data Centre Leadership and Management.
A significant part of CNet’s history is the development of the highly acclaimed Global Digital Infrastructure Education Framework, which offers industry professionals an
opportunity to plan technical education, qualifications and certifications to meet on-going individual and business needs.
CNet deliver classroom-based technical education programs led by expert instructors in locations across the world and via remote attendance, allowing ease of access
to all industry professionals wherever they are, in addition to distance learning programs. Alongside its impressive client list of multinational organisations, the company
is proud of its close associations with the world’s leading trade associations and industry bodies including the Data Centre Alliance, Infrastructure Masons, AFCOM and
7x24. CNet is trusted by many of the world’s leading manufacturers of data centre and network infrastructure solutions to design and deliver their specific training and
education programs.
2 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] V.1611
23 Years
of Technical Education Experience
Founded in 1996, CNet is highly trusted by the global data centre and network infrastructure sectors and recognised around the world for its quality
of delivery and technical excellence.
1996 1998 1999 2000 2000
CNet Training began trading Winner - Winner - Became an Approved Winner -
CommunicaƟons Industry CommunicaƟons Industry Pearson Centre Networking Industry Award
Award for the Trainer Award for Outstanding for Training Company
of the Year Achievement of the Year
2001 2002 2003 2004 2005
Winner - Winner - Winner - Winner - Launched the CerƟfied
Networking Industry Award Networking Industry Award Networking Industry Award Networking Industry Award Data Centre Design
for Training Company for Training Company for Training Company for Training Company Professional (CDCDP®)
of the Year of the Year of the Year of the Year Program
2005 2007 2007 2009 2010
Launched Programs NCN voted CNet as one of Launched the CerƟfied Awarded the 2012 Go for Growth - Finalists for
into the United States the top ten most influenƟal Data Centre Technician Olympics Project Excellence Awards
Professional (CDCDP®)
organisaƟons Professional Services
Program
2010 2011 2011 2012 2012
Launched the CerƟfied Data Winner - We trained our 35,000Ǧǚ individual Opened Singapore Launched the CerƟfied
Centre Management Professional Comms Expo Award for and launched the CerƟfied office locaƟon and Data Centre Energy
Outstanding ContribuƟon Network Cable Installer United States office locaƟon
(CDCMP®) Program (CNCI®) Program Professional (CDCDP®)
to the Industry Program
2012 2013 2014 2014 2014
Winner - Winner - AssociateCNet Launched the Masters Launched the CerƟfied Chosen to be an AFCOM
Netcomm’s Award for Data Network World - Network Cable Installer EducaƟonal Partner
Centre Professional Development Vendor Awards - Degree in Data Centre Leadership (CNCI®) as the new industry
Training Provider of the Year standard cerƟficaƟon
& Training Excellence Collegeand Management with
Anglia Ruskin University, UK
2014 2014 2015 2015 2015
Winner - Launched the CerƟfied Launched the CerƟfied CNet launched a NEW Launched the CerƟfied
Best ContribuƟon to EducaƟon Network Infrastructure Network Infrastructure Distance Learning program Data Centre Audit
for the Data Centre Industry in Design (CNID®) Program Design Professional (CNIDP®) Data Centre Fundamentals
the InternaƟonal Data Centre Professional (CDCAP®)
Program Program
and Cloud Awards
2015 2016 2016 2016 2016
Launched the CerƟfied Our 20th Anniversary! Launched the World’s Winner - Winner -
Network Infrastructure First CCAM® Tool for the InnovaƟon in Global Data Centre Intelligent Training Provider
Technician (CNIT®) Program
Data Centre Sector EducaƟon Award from the of the Year
Datacloud Awards
2017 2017 2017 2018 2018
Launched the CerƟfied Approved as an Associate Chosen as the official Global CNet launched CNet won the Best Programme
Network Infrastructure Design College by Anglia Ruskin EducaƟon Partner with media Remote AƩendance for Data Centre Training Award
Professional (CNIDP®) Program University (ARU) to deliver the technology company, BroadGroup
Masters Degree in Data Centre Classes at BroadGroup’s Datacloud
in the U.S. Leadership and Management and their global Datacloud Europe event
events series 2018
2018 2018
2018 2018 CNet Released high level
CNet won the Best Programme data centre programs with a C I I TLaunched the CerƟfied
for Data Centre Training Award Launched the CerƟfied First Masters Degree in Integrated Infrastructure
Data Centre Sustainability Data Centre Leadership and New 5 day duraƟon Technician (CIIT®) Program
at BroadGroup’s Datacloud Professional (CDCSP®) Program
Asia event Management GraduaƟon
Ceremony
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Delivering Education Across The Globe
CANADA UK
NORTH AMERICA
EUROPE
MIDDLE EAST
AFRICA ASIA PACIFIC
CNet Training is doing a great job with LATIN
bringing awareness to what we need AMERICA
to know. The Instructor was excellent, explaining all parts of the CDCT® program
in depth and from real life situations which made it more relatable, the
SITE SERVICES TECHNICIAN training was very clean. The Instructor is very very knowledgeable in every
The CDCAP® program is intense yet the Instructor made everyone in the class think aspect.
about the wastes/inefficiencies within data centres we can easily avoid and as a
SENIOR IBX TECHNICIAN IV
result our companies could save millions while respecting the environment.
DATA CENTRE ENGINEER
I certainly appreciate the coaching and guidance on the Masters Degree.
Looking at what I have gained in the past few months, it has really helped
The CDCEP® program was very well implemented, giving me personally and professionally. A whole lot of new horizon has opened ”
valuable information and insight into energy efficiency and
for me and I am able to see clearer from a leadership perspective.
how we can use it to its best ability. PROJECT MANAGER
DATA CENTRE MANAGER
The CDCDP® program is excellent! Chalked full of information. The Instructor
was fantastic and a joy to learn from. The material is all there and relevant.
DATA CENTRE ENGINEER
I really enjoyed the CDCM® program, it was very For the record the CNIT® is probably
informative and filled a lot of gaps I’ve often wondered the best program I have done. Bring
about in my career in the data centre. on the design program!
DATA CENTRE SERVICES SUPERVISOR ESTIMATOR
The CNIDP® is an exellent program. An The CNCI® is a fantastic program which I got
extremely educational and satisfying a lot out of! It also seems to be really useful
program, it exceeded my expectations, for others with lots of experience, as well
as myself with very little experience. Great
thank you.
content and delivery.
INFRASTRUCTURE MANAGER
ICT TECHNICIAN
We used the training for the CTPM® as a team building event. We allowed ourselves the 30 hours of formal classroom time as indicated
and I’ve got to say that the whole experience was thoroughly enjoyable and sparked some interesting conversations around what we
would consider to be standard practice and some of the information we learned, not to mention some lively debates.
DATA CENTRE MANAGER
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The Global Digital Infrastructure Education Framework
Recognised and respected all over the world, the highly acclaimed Global Digital Infrastructure Education Framework allows industry professionals to map education
to meet their needs. It provides designations that have become key skills reference points that allow those holding them to clearly demonstrate their ability and
experience. Each program addresses the skills and knowledge requirements of different roles throughout the industry and you can enter the framework at any
level, depending on your experience.
Masters Degree in Data Centre Associate Masters Degree in Data Centre LEVEL 7
Leadership and Management College Program Management
3 Years Distance Learning COMING SOON
CerƟfied Data Centre BTEC Level 6 LEVEL 6
Sustainability Professional Professional Diploma
1 Year
Distance Learning
Enter The Framework At Any Level, Depending On Your Experience CerƟfied Data Centre CerƟfied Data Centre CerƟfied Data Centre CerƟfied Data Centre CerƟfied Network LEVEL 5
Management Professional Energy Professional Audit Professional Design Professional Infrastructure
BTEC Level 5 BTEC Level 5 BTEC Level 5 BTEC Level 5 Design Professional
Professional Award Professional Diploma Professional CerƟficate Professional Award BTEC Level 5
5 Days 5 Days 5 Days 5 Days Professional Award
=
PROFESSIONAL UNIT
3 Days
+
CORE UNIT
5 Days
CerƟfied Network
Infrastructure Design
CerƟfied Data Centre CerƟfied CerƟfied Integrated CerƟfied Wireless CerƟfied Network LEVEL 4
Technician Professional TelecommunicaƟons Infrastructure Technician Infrastructure Technician Infrastructure Technician
Project Management
BTEC Level 4 BTEC Level 4 BTEC Level 4 BTEC Level 4
Professional Award BTEC Level 4 Professional Award Professional Award Professional Award
Professional Award
= 5 Days 5 Days 5 Days
30 Hours
PROFESSIONAL UNIT Distance Learning COMING SOON COMING SOON
2 Days
+
CORE UNIT
3 Days
CerƟfied Data Centre
Technician
Data Centre Data Centre Programs CerƟfied Network 5 Days LEVEL 3
Fundamentals Cable Installer CNCI COPPER CABLING
Network Infrastructure
16 Hours Distance Learning Programs BTEC Level 3 Award
(Copper)
=+
5 Days
CNCI FIBRE OPTIC CABLING
BTEC Level 3 Award
(OpƟcal Fibre)
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Certifications and Accreditations
Working with industry associations and educational bodies ensures that CNet Training’s internationally recognised qualifications are relevant to the industry, they
are also sought after by employers. All CNet programs offer official certifications (awarded by CNet) and recognised qualifications (awarded by Pearson, the world’s
largest education provider).
What is a Certification? Benefits of Certifications for the Employer:
A certification proves that an individual has completed the learning uu Employees’ skills are enhanced every three years with new learning
process and achieved the stated objectives. It provides a certification to bring staff’s knowledge up-to-date with the very latest changes and
and post nominal letters to use after the learners name (all CNet’s technical developments within the industry
programs provide a post nominal designation). Certifications are
unique; they are recognised by the industry and help to set the uu Ensures employees are also aware of the latest working standards and
individual, and therefore the employer, apart from its peers. codes of practice
Certifications can prove essential as part of a career portfolio and uu Provides certification for a further three years after each re-certification
enhance credibility with current and future employers. They also uu Allows training budgets to be forecast accurately on an on-going basis
show a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certifications remain current and Benefits of Certifications for the Employee:
up-to-date and reflect the latest industry standards, best practices
and technological advancements. Each certification gained from uu Provides certification for three years
CNet requires re-certifying every three years. Re-certification is uu Keeps knowledge and skills in line with industry requirements
undertaken via an online learning management system, it is quick, uu Provides a post nominal title i.e. John Smith CDCDP
easy and can be taken at a convenient time. uu Provides access to download the latest program material, enabling
learners to use this as reference whenever required.
Re-certification
Keeping you up-to-date with the industry.
The data centre industry is ever-growing and evolving and it is important that your knowledge remains up-to-date and relevant to reflect the very latest needs,
standards and codes of practice that are constantly being developed.
CNet have designed and developed a simple online re-certification process. We utilise a Learning Management System (LMS) allowing learners to log on and undertake
the re-certification at a convenient time and place for them. The process now only provides further learning, allowing learners to update knowledge and re-certify
skills, on successful completion it also provides access to download the program material detailing the very latest technical information that you can refer back to time
and time again.
Why Re-certify Your Skills?
uu Provides new learning to bring your knowledge up-to-date with the very latest changes and technical developments within the industry
uu Ensures you are aware of the latest standards and codes of practice
uu Ensures you can continue to use your post nominal title i.e. Martin Smith CDCDP
uu Provides you with access to download the program material, enabling you to use this as a reference in the future
uu Provides certification of your status for a further three years
What are Accreditations?
Accreditations usually consist of a short period of training which are certified to prove competency in relation to a certain subject. Many vendors have their own
training programs, these prove learners understand their products and are proven to be competent users. Again, accreditations often have a time scale of 2-3 years
associated with them before renewal is required.
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Qualifications and their Equivalents
What are Qualifications? Benefits of Qualifications for the Employer:
Qualifications can only be awarded by authorised bodies; uu Ensures your employees are trained to a specified level at that time,
authorisation is granted by the government. Pearson benefits from however does not have the ability to keep knowledge and skills in-line
being internationally authorised to award qualifications. CNet is a with the industry on an on-going basis
Pearson approved centre, authorised to design, create and deliver
training that leads to a qualification. uu Usually incurs just a one-off fee
uu You can be sure the training provider is a professional company as
Qualifications are valid for life, they do not need renewing. They
are referenced to the International Qualification Framework and the criteria to become an approved training centre is quite a vigorous
process
Achievement at Level 4
Benefits of Qualifications for the Employee:
Achievement at Level 4 reflects the ability to identify and use
relevant understanding, methods and skills to address problems uu Provides official recognition for your knowledge and skills at the time of
that are well defined but complex and non-routine. It includes taking taking the examination
responsibility for overall programs of action as well as exercising
autonomy and judgement within fairly broad parameters. It also uu Qualifications are recognised globally by comparing the educational
reflects understanding of different perspectives or approaches levels
Achievement at Level 5 The table below shows the professional IQF (International Qualifications
Framework) level awarded for each program together with their
Achievement at Level 5 reflects the ability to identify and use relevant equivalents internationally.
understanding, methods and skills to address broadly-defined,
complex problems. It includes taking responsibility for planning and
developing programs of action as well as exercising autonomy and
judgement within broad parameters. It also reflects understanding
of different perspectives, approaches or schools of thought and the
reasoning behind them.
Higher EducaƟon Level - Approximate InternaƟonal Level Equivalences
Program RQF Level EQF United Kingdom United States Canada Australia
Masters Degree in Data Centre Leadership and Management (England, Level Masters Degree
(Europe) Masters Degree Graduate Diploma Masters Degree (AQF9)
CerƟfied Data Centre Sustainability Professional NI, Wales) Graduate CerƟficate/Diploma Bachelor Degree (Honours) Graduate CerƟficate/Graduate
Diploma (AQF8)
CerƟfied Data Centre Design Professional Masters Degree Bachelor Degree Bachelor Degree (Honours)
CerƟfied Data Centre Management Professional MA 7 7 Post Graduate CerƟficate/ First Professional Degree (AQF8)
CerƟfied Data Centre Energy Professional Bachelor Degree (Ordinary)
CerƟfied Data Centre Audit Professional Diploma Associate Degree (AQF7)
CerƟfied Network Infrastructure Design Professional High School Diploma
CerƟfied Data Centre Technician Professional Bachelor Degree (Honours) Bachelor Degree Associate Degree
CerƟfied TelecommunicaƟons Project Management Advanced Diploma
CerƟfied Network Infrastructure Technician CDCSP® 6 6 (AQF6)
CerƟfied Network Cable Installer
Bachelor Degree (Ordinary) Diploma (AQF5)
CDCDP® 5 FoundaƟon Degree Bachelor Degree Higher School CerƟficate (NSW)
CDCMP® DipHE (Diploma Higher First Professional Degree or State Equivalent
CDCEP® 4 5 EducaƟon Level)
CDCAP® N/A Second Year of Bachelor
CNIDP® Degree
CDCTP®
CTPM® First year of Bachelor Degree
CNIT® 4 Cert HE (CerƟficate Higher Associate Degree
EducaƟon Level) Associate of Arts/Science
CNCI® HE (CerƟficate Higher Degree
EducaƟon Level)
3 A Level High School Diploma
Advancing Data Associate
Center Professionals College
COPARPROTNREARTE EDUCATIONAL PARTNER
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 7
Delivered by Expert Instructors
EXPERIENCED Instructors
At CNet Training we are proud of our ability to provide program learners with access to some of the most respected and technical minds in the data centre and
network infrastructure industry. This may seem obvious, but is sometimes overlooked; a great Instructor has knowledge of and enthusiasm for the subject matter
that they are teaching. They are prepared to answer questions and keep the material interesting for the program learners.
CNet Instructors are world renowned and they also help to shape the direction of their industries by being active members of associations and committees that
define how that industry will operate in the future.
Our Train-the-Trainer Quality Commitment
CNet is committed to quality management and takes it very seriously. CNet’s quality management system is certified as conforming to ISO 9001:2008 which
demonstrates continued quality focus. Every Instructor is employed by the company which allows the implementation of processes to ensure that they are
equipped with the knowledge, skills and abilities to guarantee program delivery is exceptional in every respect. This starts with the rigorous Train-The-Trainer
Train-the-Trainer Process
Each Instructor has to undertake a comprehensive and in-depth process for each program they will teach. The process can take between 6-12 months to
complete which demonstrates our total commitment to quality and ensuring our program delivery continues to be world renowned.
There is also an on-going assessment required with regular technical audits, to ensure each Instructor’s technical delivery meets our required high standards. Plus
after each program delivery a quality audit is undertaken from information received directly from the feedback provided from each learner (each learner is asked
to assess the program content and the delivery from the Instructor and there are certain quality scores we aim to achieve, if we do not meet the required quality
scores action is taken to address this).
Plus, as each CNet program is regularly reviewed and updated to ensure the technical content remains current, Instructors receive masterclasses from the Technical
Manager, this new learning is also assessed to ensure accuracy when delivering to learners.
Excellent training, had Great enthusiasm and Instructor was very
a great time with the energy. Excellent ability to knowledgeable and
Instructor and training tie learning into real world
engaging.
content. examples.
PAUL GORMAN MELISSA CHAMBAL TIM AMEY
Top class Instructor Excellent presenter. Best Instructor from all
who is helpful and very Thanks Tony for a great training courses I ever
knowledgable in his program. attended.
subject.
KEVIN MATLESS TONY HASSETT TIM DICKENS
John is a fantastic Great Instructor, made Jamie was clear,
Instructor. Lots of hands the class very interesting presented well and you
on knowledge and very and he makes you want could see his enthusiasm
interesting class. more information. for the trade.
JOHN NORRIS GEORGE SALINAS JAMIE CROOKS
What a masterclass Danny was excellent. John is excellent. He’s
teacher Pat is! Very friendly and made concise, direct and
everyone feel at ease.
presented an excellent
program.
PATRICK DREW DANNY TURLEY JOHN BARROWS
Tony was class, second Thank you for everything Jill has the uncanny ability to
to none, great guy and over the past 3 years. create sense from challenging
Instructor. concepts. She is a born
teacher.
TONY CLARE TERRI SIMPKIN JILL BALDWIN
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Why Choose CNet Training?
The Global Leader in Technical Education
for the Digital Infrastructure Industry
The chosen education Originators of The Global Digital
provider by the world’s Infrastructure Education Framework,
followed by multinational organisations
most influential
across the world
organisations
The only dedicated industry education Masters Degree in Data Centre Associate Masters Degree in Data Centre LEVEL 7
provider in the world to award both Leadership and Management College Program Management
industry recognised qualifications and
3 Years Distance Learning COMING SOON
certifications
CerƟfied Data Centre BTEC Level 6 LEVEL 6
Sustainability Professional Professional Diploma
1 Year
Distance Learning
Enter The Framework At Any Level, Depending On Your Experience CerƟfied Data Centre CerƟfied Data Centre CerƟfied Data Centre CerƟfied Data Centre CerƟfied Network LEVEL 5
Management Professional Energy Professional Audit Professional Design Professional Infrastructure
BTEC Level 5 BTEC Level 5 BTEC Level 5 BTEC Level 5 Design Professional
Professional Award Professional Diploma Professional CerƟficate Professional Award BTEC Level 5
5 Days 5 Days 5 Days 5 Days Professional Award
=
PROFESSIONAL UNIT
3 Days
+
CORE UNIT
5 Days
CerƟfied Network
Infrastructure Design
Associate Experienced and trusted - CerƟfied Data Centre CerƟfied CerƟfied Integrated CerƟfied Wireless CerƟfied Network LEVEL 4
College the largest and longest serving Technician Professional TelecommunicaƟons Infrastructure Technician Infrastructure Technician Infrastructure Technician
industry dedicated education provider, Project Management
Approved as an Associate College by Anglia delivering quality education since 1996 BTEC Level 4 BTEC Level 4 BTEC Level 4 BTEC Level 4
Ruskin University to deliver the Masters Professional Award BTEC Level 4 Professional Award Professional Award Professional Award
Degree in Data Centre Leadership and Professional Award
Management = 5 Days 5 Days 5 Days
PROFESSIONAL UNIT 30 Hours
Distance Learning COMING SOON COMING SOON
2 Days
+
CORE UNIT
3 Days
CerƟfied Data Centre
Technician
Data Centre CerƟfied Network 5 Days LEVEL 3
Fundamentals Cable Installer CNCI COPPER CABLING
16 Hours Distance Learning BTEC Level 3 Award
(Copper)
=+
5 Days
CNCI FIBRE OPTIC CABLING
BTEC Level 3 Award
(OpƟcal Fibre)
CNet is 100% customer focused and
quality driven
ISO 9001:2008 All CNet Instructors are
accredited for employed by the company
quality commitment ensuring we maintain our high
quality standards
Multiple global industry
Each Instructor undertakes
a rigourous Train-the-Trainer awards WON!
Process
Educated over 60,000 individuals, Advancing Data Advancing Data
in 35 countries and to 121 Center Professionals Center Professionals
EDUCATIONAL PARTNER
different nationalities COPARPROTNREARTE
Approved to provide qualifications Benefit from strong alliancesEDUCATIONAL PARTNER with many
by Pearson, the world’s largest of the world’s leading organisations such
education company as AFCOM, TIA, DCA, The Green Grid,
Pearson, BCS, Department of Energy -
DoE (USA)
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The Next Generation Technical
Education Environment
uniting classroom learners
with remote attendees
Remote Attendance Programs
Experience real-time collaboration with a Virtual Training Room (VTR)
Utilising the latest innovative smart screen and audio technology, the VTR takes remote learning to the next level by uniting traditional classroom based learning
with remote attendees as if they were sitting in the same training room.
In real-time the virtual training room allows remote attendees to benefit from the same high-quality Instructor-led classroom environment, with the same levels
of interaction, collaboration and Instructor contact as those who are physically present in the room. Remote attendees effective sit in the back row of the training
room and therefore see, hear and enjoy the same learning experience as all other learners.
Remote Attendance:
uu Sit in the same training room as all others
uu Work through the same learning materials as all other learners
uu Interact with the Instructor and other learners as if you are in the same training room
uu Participate in group activities via live virtual breakout rooms
This new learning experience has many other benefits:
uu Save travel costs
uu Save travel time
uu Save accommodation costs
uu Save subsistence costs
uu Learn in the comfort of your chosen environment
How Does It Work?
The VTR is fitted with the latest high-definition, bi-directional audio/visual communication and collaboration tools that effectively transports the remote attendees
into the training room. All learners and the Instructor can see and interact with each other in the usual way.
Remote attendees simply receive a link from CNet to download the necessary software and log in details for the CNet Learning Management System. Then, along
with the items listed below, remote attendees have everything they need to enjoy the entire VTR experience.
Remote Attendees Require:
uu A laptop/PC with unrestricted internet connectivity (suggested >4Mbps dedicated) and the latest browser and suitable applications for reading
PDFs and standard office documents
uu A USB camera, microphone and separate speakers are recommended, or integrated camera, microphone and speakers
uu Dual monitors are recommended as ideal to view an extended desktop and further enjoy the learning experience
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Data Centre Fundamentals
16 Hours Distance Learning
Perfect for those new to the
data centre sector
Data Centre Fundamentals 16 Hours Distance Learning
Program Overview Program Objectives
De-mystify the complex world of data centres. To provide an overview of the data centre sector, the functional requirements
of the data centre facilities, the key aspects of data centre working
Gain a structured overview of the data centre environments, the role of a infrastructure and their management and the facilities relationship to the
data centre and key operational aspects. delivery business strategy.
Data centres play such significant roles in our business and personal lives, yet Certification
not many people really know what they are. Often referred to as “the cloud”
where our data is stored and processed, they are much more than this; they CNet Training Certification
power the internet giving us the ability to pay bills online, access our emails,
obtain money from ATM machines, watch movies, communicate around the Data Centre Fundamentals Topics:
world and to carry on what is now considered a normal, fiercely technological
lifestyle. What is a Data Centre?
uu Define a data centre
This distance learning program has been designed to help de-mystify the uu Identify the main data centre types
complex world of data centres. It provides an overview of what data centres uu Identify the business service options
are, what they do and why we need them. Key aspects relating to basic design uu Emerging delivery and future demands
and design philosophies are also examined and the essential considerations of
data centre management such as operational processes, energy management The Role and Objectives of a Data Centre
and facility management are explored along with their relationships to overall uu Driving factors for a data centre
business strategy. The data centre sector as a whole is also explained including uu Data centre standards
the value of the sector today, the significant growth it has experienced and uu Data centre availability models and considerations
how this will continue in the future. uu Location and building considerations
This is a distance learning program, study can be undertaken at your Design Overview
convenience over a period of time. Once booked, an online link with a uu Criticality considerations and their relationship to
password is sent to you which unlocks the relevant material for you to start business strategy
your study. uu The four key constraints (4C’s) - Power, Cooling, IT Infrastructure and
Space
Learner Profile
Managing a Data Centre
This program has been designed for individuals who are either new to the data uu Regulations, best practices and operational processes
centre sector (technicians with limited experience or exposure to data centre uu Move, adds and change processes
facilities) or for those who sell products and services to the data centre sector. uu Efficient energy management
uu Decommissioning processes
Pre-requisites uu IT & physical security
There are no specific pre-requisites for this program however some awareness The Data Centre Industry and Market
of the data centre industry would be advantageous. uu The size of the market
uu Market drivers and trends
Program Requirements uu Powering the internet
This is a distance learning program and learners require a PC or Mac with AVAILABLE IN ENGLISH & SPANISH
internet connectivity.
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 11
CerƟfied Data Centre Perfect for technical personnel who are responsible for
Technician Professional the day-to-day smooth operation of the data centre
BTEC Level 4 “Well worth the time and cost. I already have plans to implement
Professional Award what I have learned when I return to work.”
=
PROFESSIONAL UNIT
2 Days
+
CORE UNIT
3 Days
CerƟfied Data Centre
Technician
Certified Data Centre Technician Professional (CDCTP®) 5 Day Program
Program Overview Combined: 70% Theory 30% Practical
You must successfully complete the (CDCT®) core unit before moving on to the
Learn how to increase the operational capability and productivity of the data (CDCTP®) professional unit.
centre to continually meet the demands of the business.
Learner Profile
The Certified Data Centre Technician Professional (CDCTP®) program is aimed
at the numerous technicians across the spectrum of mission critical data This program has been specifically designed for individuals wishing to aquire
centre facilities. It provides a holistic understanding of the key environments skills of the highest calibre in order to carry out their data centre related
and their dependencies and inter-dependencies they have upon one another. activities. CDCTP® certification is beneficial to technical personnel who are
responsible for the day-to-day smooth operation of the mission critical facility.
The program has been designed to address the need for a designation that
allows individuals to demonstrate unrivalled levels of skill and knowledge and Pre-Requisites
to assist them to become key operational assets in their organisation and data
centre facility. Experience of working within a data centre environment is essential.
Ensuring zero downtime within a mission critical data centre environment Program Objectives
involves having highly competent technicians who demonstrate unrivalled
technical knowledge and skills. Those with the CDCTP® certification are CDCTP® certified individuals possess the knowledge, expertise and skills that
increasingly seen as a vital component to the smooth running of any data are considered essential in ensuring that a data centre facility is operated and
centre operation and this program gives learners the ability to identify, maintained to the highest possible standards.
decipher, impact assess and remedy potential problems quickly, decisively
and accurately. Program Requirements
This program addresses the wide range of subjects relevant to the data centre Learners are required to bring a laptop or suitable device with unrestricted
technician including a detailed breakdown of the key operating environments internet connectivity, the latest internet browser and suitable applications for
(power, cooling, IT and supporting systems), the necessary operational reading PDF and standard office documents.
policies, procedures and compliance based on legislation, standards (national
& international) and codes of conduct, as well as detailed analysis of current Qualification
measuring, monitoring and auditing techniques.
uu Internationally and industry recognised BTEC Level 4 Professional Award
This is a content rich program where the technical content is continually Certified Data Centre Technician Professional
updated to reflect developments covering installation, maintenance (routine
and preventative planned) and decommissioning working practices. The Certification
CDCTP® also takes into account the requirements of the BS EN 50600 and TIA
942-B standards, industry best practice documentation and codes of conduct. uu Official Certified Data Centre Technician Professional (CDCTP®)
certification
The CDCTP® program is classroom based and led by one of CNet Training’s uu Use of CDCTP post nominal title
expert Instructors. uu Use of the CDCTP® logo
Split into: Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to-
uu 3 Day Core Unit - Certified Data Centre Technician (CDCT®) Core Unit date. Each certification gained requires re-certifying every three years via an
uu 2 Day Certified Data Centre Technician Professional (CDCTP®) Unit online learning management system.
Additional Awards
uu Continual Professional Development (CPDs)
uu 5 IEEE Continual Education Units (CEUs)
12 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
Certified Data Centre Technician Professional (CDCTP®) Topics
Core Unit Working in the Data Centre
uu Safety Consideration
Data Centre Fundamentals
uu What is a data centre? u Risk assessment and method statements
uu Understanding the basic design requirements u Environmental health and safety
uu Availability and resilience measures and practices u Personal protective equipment
u Life safety systems (fire detection and suppression)
Compliance uu Task Preparation
uu Codes and regulations u Understanding the operation structure
uu National and international standards u Operational processes and procedures
uu Industry guidelines and best practices u Move, Adds and Changes (MACs)
uu Certification and accreditations u Decommissioning
u Operational measuring and monitoring
The Physical Infrastructure uu Asset Management
uu The Four Key Environments (Power, Cooling, IT Connectivity & Space) u Management tools, administration
u Change management
uu Power
u Power infrastructure (data centre electrical distribution) Data Centre Maintenance
u The need for maintenance
uu Cooling u Maintenance strategies
u Cooling infrastructure and airflow management
u Overview of different cooling system technologies u Preventative maintenance
u Predictive maintenance
uu IT Connectivity u Reliability centred maintenance
u Active network u Condition-based maintenance
u Equipment configuration u Power maintenance
u Servers, software and services u Cooling maintenance
u Storage infrastructure u IT connectivity maintenance
u Data centre networks uu Generator preventative maintenance
u Distribution options uu Cooling system maintenance
u Physical Network uu Chiller preventative maintenance
u IT cabinets and frames uu Cooling tower water treatment
u Cable containment uu Fire protection system maintenance
u Data centre topologies uu Control and monitoring system maintenance
u Structured wiring uu Data centre cleaning
u Fibre optical cabling
u Space
u Relationship between white and grey space environments
u Physical security and access control
Professional Unit The CDCTP® was a very important program,
providing useful knowledge for our data centre
Advanced Power
uu Electrical safety technician.
uu Power infrastructure systems (distribution path and components) DATABASE ADMINISTRATOR
uu Back-up power infrastructures
uu Earthing and bonding Thank you for an incredible program, our Instructor was very informative
uu Measuring, monitoring & routine checks and kept the class engaged and the program flowing. Overall I had a
uu Benchmarking and data centre metrics
very pleasant time and enjoyed the class and look forward to extending
Advanced Cooling training with CNet in the future.
uu Understanding the need for cooling SENIOR FACILITIES ENGINEER
uu Data centre cooling architectures and systems
uu Air cooling
uu Economiser modes
uu Liquid cooling
uu Chilled water plant
uu Cooling towers
uu Measuring, monitoring and routine checks
uu HVAC efficiency and Power Usage Effectiveness (PUE) relationship
There are a number of group and individual case studies throughout this
program.
Advancing Data Associate
Center Professionals College
COPARPROTNREARTE EDUCATIONAL PARTNER
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 13
CerƟfied Data Centre Perfect for individuals looking to achieve best practice
Design Professional when designing and implementing a data centre
BTEC Level 5 “The CDCDP® is an eye opening program which causes one to think.
Professional Award I will recommend this program to my colleagues”
5 Days
Certified Data Centre Design Professional (CDCDP®) 5 Day Program
Program Overview Program Objectives
Learn how to scope, plan and implement a data centre design to meet the Learners gain a comprehensive insight into the essential elements of
ever expanding demands of today’s modern business environment. Utilising data centre design and how to address them in a variety of situations and
current best practices and applicable standards across the key data centre applications.
infrastructures.
Learner Profile
The Certified Data Centre Design Professional (CDCDP®) program is proven to
be an essential certification for individuals wishing to highlight their expertise The CDCDP® program is designed for individuals involved with, or responsible
and progress their career within the data centre sector. for, an existing data centre, or those looking to achieve best practice when
designing and implementing these facilities.
The program has a comprehensive agenda that explores and addresses the
key elements associated with designing a data centre. It teaches best practice Pre-Requisites
principles for the design, construction and operation of computer rooms
and data centre facilities. The program also addresses the requirements Experience of working within a data centre environment is essential.
of a successful design to meet the business needs, incorporating the key
infrastructure elements of the physical infrastructure, electrical distribution Program Duration
systems, air-conditioning, data cabling and building support systems. It
concludes with a comprehensive case study exercise that leads learners 5 day class requiring pre-class study of approximately 20 hours.
through the design steps from initiation to commission, covering the business
decisions, design scope and implementation phases that need to be addressed Program Requirements
throughout the design configuration process.
Learners are required to undertake pre-class study and bring a laptop with
The CDCDP® also takes into account the requirements of the current BS EN internet connectivity, the latest internet browser and suitable applications for
50600 and TIA 942-B standards, industry best practice documentation and reading PDF and standard office documents.
codes of conduct.
Qualification
During the program learners will also have access to current standards for
reference purposes. uu Internationally and industry recognised BTEC Level 5 Professional
Award Certified Data Centre Design Professional
The program will prove beneficial for professionals already working and
implementing design projects within a data centre facility, or those looking Certification
to move into the data centre environment from IT, network, data cabling or
facilities management backgrounds. uu Official Certified Data Centre Design Professional (CDCDP®)
certification
The CDCDP® program content is continually updated to reflect the current uu Use of CDCDP post nominal title
data centre industry design practices and supporting technology. uu Use of the CDCDP® logo
Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to-
date. Each certification gained requires re-certifying every three years via an
online learning management system.
Additional Awards
uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)
14 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
Certified Data Centre Design Professional (CDCDP®) Topics
Core Unit uu Uninterruptible Power Supply (UPS) options Delivering the IT strategy
uu Generator considerations uu Data centre equipment
What is a Data Centre? uu Power distributions units uu Functions and protocols, current and future
uu The data centre stack uu Power distribution to, and in, a rack uu Data centre connections
uu Types of data centre uu Remote Power Panels (RPPs) uu Cabling requirements
uu Emergency Power Off (EPO) uu Cabling standards
The Design Planning Process uu Estimating power requirements uu Cabling options
uu Main design considerations uu The impact of 40G and 100G
uu Developing a project plan Cooling uu The impact of virtualisation
uu National and international standards
Scoping the Requirement uu Basics of air conditioning principles Copper and Optical Fibre Cabling Connectivity
uu Identifying key stakeholders uu CRAHs and CRACs uu Cabling standards
uu Market and political drivers uu ASHRAE Operational parameters uu Cable categories supporting 10GBASE-T, CAT6A, Cat 7A & Cat 8
uu National and international standards uu Under floor plenum approach uu Screened vs unscreened cables
uu Availability and resilience classifications uu Hot aisle/cold aisle layout principles uu High density patching
u Introduction to availability models (Uptime Tier, TIA 942-B uu Hot and cold aisle containment uu Alien crosstalk
uu Psychrometric charts uu Copper test requirements
Rating, BICSI Classes & Syska Hennessy Critical Levels) uu Min and max throw distances for under floor air uu Design for growth management
u Recommendations for location, size, height, floor loading, lighting uu Bypass and recirculation uu Channel connections
uu Airflow management uu Connection topologies
and decor uu Chilled water racks, CO2, free air cooling uu Optical connectors, past and present
uu Optical fibre management
Whitespace Floor Earthing & Bonding uu Types of optical cable
uu National and international standards uu Applicable standards uu Advantages/disadvantages of pre-terminating cables
uu Structural and load requirements uu The terminology of earthing, grounding & bonding uu Optical component loss and link power budgets
uu Recommended floor heights uu Equipotential bonding uu Application link loss
uu Airflow and sealing uu Electrostatic Discharge (ESD) uu Optical testing requirements
uu Ramps and access uu Functional earths uu Pre-terminated cabling
uu Seismic protection uu The Signal Reference Grid (SRG)
uu Slab floor construction considerations Safety and Manageability
Cable Containment, Management & Protection uu Local codes and regulations
Cabinets uu Applicable standards uu Fire safety plan
uu Requirements of a cabinet uu Seperation of power and data cables uu ASD and detection systems
uu Security, safety and stabilisation uu Administration and labelling uu Fire suppression systems
uu Clearance, accessibility and ventilation uu Types of conduit, trunking, tray, etc available uu Fire safety cable requirements
uu Cable management uu Earthing and bonding uu Security and access control
uu Seismic stability considerations uu Containment fill ratio
uu Design specifications uu Underfloor v Overhead containment Commission and Handover
uu Cable management, in and to a rack uu Benefits of commissioning
Power uu Fire stopping uu Commission process and test sequence
uu Regulations and codes uu Handover process and training
uu The meaning of N, N+1, 2(N+1) etc. uu Lessons learned
uu Power delivery and distribution losses
Professional Unit Environmental Parameters Cooling Efficiency
uu Standards, NEBS, ETSI, ASHRAE uu Cooling a cascade system
Power Review uu Operating environment ranges uu Affinity laws and cooling equation
uu Power consumption trends uu Rate of change uu CRAC and CRAH efficiencies
uu Energy availability, security and cost uu ASHRAE psychrometric charts uu Optimising air-side systems & water-side systems
uu Energy challenges facing the data centre uu Humidification systems uu DCiE for cooling options
uu The need for sensors uu Diagnostic and site specific monitoring
Power Regulations uu Measuring and monitoring uu Design considerations
uu Which regulations affect data centres?
uu Environmental regulations and pressures Collecting the Heat Data Centre Metrics
uu Energy and environmental programs uu Cooling system overview uu Where and what can we measure?
uu CRACs and CRAHs uu The metric stack
Power Basics uu Maximising existing investment uu Metric characteristics
uu Ohm’s law, Joule’s law, the Kirchhoff laws uu Rack v row options uu Current Industry metrics (PUE, CUE, WUE, ERE, RCI & RTI)
uu Electrical parameters uu Dynamics and problems of air flow uu Chained value metrics (CADE)
uu AC and DC uu Liquid cooling uu Proxy metrics (FVER, DPPE, DCeP)
uu Single phase and three phase uu Comparison of high-density cooling
uu Residual currents uu Available cooling options Efficiency Models & Best Practices
uu Harmonics uu Energy calculations
Heat Rejection or Reuse uu Levels of modelling
Power to the Data Centre uu Heat transfer considerations uu Modelling tools
uu Where does the electricity come from? uu DX systems uu Sources of guidance
uu Electrical supply options uu Chilled water CRAHs uu Effective v Efficient
uu Transformers uu Chiller options uu The DC language barrier
uu Surge suppression devices uu Adiabatic cooling uu The multi-functional team
uu Costs of electrical power uu CWS and CHWS plant uu Design for efficiency, operability & flexibility
uu Types of tariff available uu Design considerations uu Industry recognised best practices
uu Alternate power supply options uu Free cooling and free - air cooling
uu Commissioning maintenance Design Management
Distribution in the Data Centre uu Planned preventative maintenance uu Characteristics of project management
uu Electrical circuit requirements uu Key project processes
uu Switching devices Energy Use Systems uu Identifying and engaging with key stakeholders
uu Power factor correction units uu Energy efficiency issues uu Setting goals
uu Automatic and static transfer switches uu Layers of inefficiency uu Prioritisation of activities
uu Main, feeder, sub-main circuits uu Power system provision uu Cornerstones of project management
uu Power distribution units uu Cooling system provision
uu Remote power panels uu Understanding areas of improvement Managing the Design Process
uu Final circuits uu What is to be delivered?
uu Cable and fuse sizing IT Infrastructure uu What constraints are there?
uu Power distribution and associated losses uu Extending the operating envelope uu Managing dependencies
uu TN-S systems uu Environment zones uu Managing the tribes
uu Energy efficiency uu Accurate IT calculations uu Managing conflict
uu Energy use in the IT equipment uu Identifying risk
Standby Power uu Software and storage considerations uu Risk and issue management
uu UPS, components, batteries and redundant systems uu Transformation options uu Change management
uu UPS options and considerations uu Reporting and communication
uu Static and maintenance bypasses uu Energy efficient IT equipment
uu Standby generators Managing the Design Implementation Process
Power Systems uu Project charter and specification
Cooling Review uu Energy use in the data centre uu Risk assessment and management
uu Data centre limiting factors uu DC power train uu Scope management
uu Sources of cooling inefficiencies uu Matching the support to the IT load uu Float and critical path
uu Cooling trends uu Transformer efficiencies uu Human resource management
uu UPS & motor efficiencies uu Project integration and work breakdown structure
Regulatory Climate uu DCiE for modular provisioning uu Time and cost management
uu Which regulations affect data centres? uu Maximising the power factor uu Handover and progressive acceptance
uu Environmental pressures uu Measuring and monitoring
uu Cooling efficiency uu Infrared inspections There are a number of group discussions and individual
uu Design considerations & planning redundancy uu Planned electrical safety inspections design exercises throughout this program.
uu Overview of Computational Fluid Dynamics (CFD) uu Implementing data centre electrical efficiency
uu Periodic review process
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CerƟfied Data Centre Perfect for individuals wishing to enhance their ability to
Management Professional effectively manage, control & improve the data centre
BTEC Level 5 “Overall the training was perfect for my expertise of data centres. It was
Professional Award
exactly what I was looking for and the virtual training worked perfectly.”
5 Days
Certified Data Centre Management Professional (CDCMP®) 5 Day Program
Program Overview Program Objectives
Learn best practice principles for achieving effective operational management Upon completion successful learners will have an unrivalled understanding
of the complex technical environments of a data centre facility. Learn how of how to effectively manage a data centre environment to optimise its
to ensure that the business strategy is delivered through effective IT service effectiveness in a more efficient manner whilst meeting the operation
management, maximising the operational capability of the data centre. demands of the business.
The Certified Data Centre Management Professional (CDCMP®) program is a Learner Profile
comprehensive program that explores and addresses the management of the
complex, but complementary, element of a data centre facility. The program is designed for individuals wishing to enhance their ability to
effectively manage, control and improve the operational effectiveness of a
Starting with a solid grounding in the basic design principles, the program data centre environment.
progresses to provide an in-depth overview of the physical infrastructure
elements through to project management principles for the delivery of data Pre-Requisites
centre projects. It also explores the efficient management of the sometimes
conflicting operational and maintenance demands required in order to Experience of working within a data centre environment is essential.
continuously deliver the business needs. Regulatory compliance, data centre
strategies, audit demands and industry codes of practice are also thoroughly Program Duration
examined. Real-life case studies are used to demonstrate putting theory into
practice. 5 day class requiring pre-class study of approximately 20 hours.
The CDCMP® program is an essential tool for Data Centre Managers, Program Requirements
Operations Managers, Facilities Managers and IT & Network Managers. Senior
engineering personnel responsible for the strategic delivery of the business, Learners are required to undertake pre-class study and bring a laptop with
operational and maintenance solutions will also find this program highly internet connectivity, the latest internet browser and suitable applications for
beneficial. reading PDF and standard office documents.
The CDCMP® is continually updated to reflect the current and key sector Qualification
developments. It also takes into account the requirements of the current BS
EN 50600 and TIA 942-B standards, industry best practice documentation and uu Internationally and industry recognised BTEC Level 5 Professional
codes of conduct. Award Certified Data Centre Management Professional
During the program learners will also have access to current standards for Certification
reference purposes.
uu Official Certified Data Centre Management Professional (CDCMP®)
certification
uu Use of CDCMP post nominal title
uu Use of the CDCMP® logo
Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to-
date. Each certification gained requires re-certifying every three years via an
online learning management system.
Additional Awards
uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)
16 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
Certified Data Centre Management Professional (CDCMP®) Topics
Core Unit uu Cooling infrastructure Managing the Data Centre
uu Cooling management options uu Regulations, standards, processes
What is a Data Centre? uu Cable infrastructure considerations uu Service management frameworks
uu Data centre definition uu IT systems and services uu Service life cycles
uu Data centre options uu Storage management uu OLA, SLA and KPIs
uu Business demands uu IT security uu Process and procedures:
uu Growth and demand challenges uu Access and security
uu Moves, adds, changes
Understanding Basic Design Principles Implementing Data Centre Projects uu Energy efficiency
uu Identifying the business need uu Business case uu System availability
uu Building a business case uu The project cycle uu Decommissioning
uu National and international standards uu Prioritisation of activities uu Transformation programs
uu Site and building considerations uu Triple constraints uu Consolidation
uu Tier levels uu Customer value uu Virtualisation
uu Criticality and availability uu Quantative risk analysis uu Cloud computing
uu Determining data centre capacities uu Rolling wave planning uu Relocation
uu Decomposition uu Data centre facility management
Physical Infrastructure uu Change management uu Facility operations
uu Power infrastructure uu Documentation uu Building Management Systems (BMS)
uu Static and automatic transfer switches uu Fire safety compliance
uu Measuring and monitoring uu Fire suppression
Professional Unit IT Strategy The Audit Process
uu The link between business and data centres uu What is an audit?
Purpose uu IT strategy framework uu Defining the business requirement
uu The data centre stack uu Portfolio management uu What should be audited?
uu The key constraints (power, cooling, space and IT uu Execution plan uu Audit outcomes
connectivity) uu Potential risk evaluation
uu System availability Supporting Strategies
uu Efficiency metrics uu Strategic planning processes and techniques Auditing the Data Centre Physical
uu Importance of commissioning uu Supporting strategy examples Infrastructure
uu Importance of capacity management uu Audit guidance
uu Managing initial design principles uu Power continuity uu Site specific activities
uu Cooling continuity uu Evaluating the key environments
Management of Processes uu Finance uu Commissioning
uu Introduction to ITIL uu Fire safety uu Functional testing
uu DCO & FM framework uu Security and access control uu Trend analysis
uu Key Performance Indicators (KPIs) uu Business continuity/disaster recover uu Recommended practices
uu RACI matrices uu Cleaning
Performance Audits
Management of People Legislation and Regulations uu Current industry metrics
uu Appreciation of different skill-sets uu Data protection uu Modelling calculations
uu Creating a multi-disciplinary team uu General Data Protection Regulation (GDPR) uu Bin analysis
uu Constructing a data centre team uu Computer Misuse Act
uu Freedom of Information Act Environmental Audits
Management of Plant uu Cloud service provider legislation uu The need to measure and monitor
uu Management of plant overview uu Electricity regulations uu Site specific monitoring
uu Power management uu Electricity at work regulations, national electrical uu Energy use and monitoring
uu IT environment management code
uu Cooling management uu Building and regulations Asset Management
uu Health and Safety uu Areas of asset management
Energy Efficiency uu Environmental legislation uu Asset management strategy and life cycle
uu Understanding what is attainable and uu Asset management tools
prioritisation Codes of Practice
uu Efficiency demands uu EU code of conduct Professional Program Review
uu Efficiency measures uu DoE DCEP (Data Centre Energy Practitioner)
uu Validation of processes and procedures - Green Grid maturity model There are a number of group and individual
management based case studies throughout this
Management of Services Standards and Accreditations program.
uu Management of SLA’s uu National and international standards
uu Data centre service management uu Accreditations
uu Automated tools
uu Activity planning uu Uptime Institute
uu Certified Energy Efficient Data Centre Award
Business Strategy (CEEDA)
uu Data centre strategic context uu Building Research Establishment
uu Strategic planning Environmental Assessment Method
uu Drivers for the business and IT strategies (BREEAM)
uu The impact on the data centre uu Leadership in Energy and Environmental
uu Aligning IT with the business strategy Design (LEED) ISO 50001 & 14001
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 17
CerƟfied Data Centre Perfect for individuals responsible for the
Energy Professional management and the use of data centre energy
BTEC Level 5 “Very well implemented program, giving valuable information and insite
Professional Diploma
into energy efficiency and how we can use it to it’s best abilities”
5 Days
Certified Data Centre Energy Professional (CDCEP®) 5 Day Program
Program Overview Program Objectives
Become an expert in data centre energy management. The CDCEP® is designed to provide an unrivalled knowledge and forward
thinking approach to energy provision, use and management.
Learn how to create an energy efficiency plan for your data centre. Includes
creation, implementation, analysis and formulating recommendations with Those with the CDCEP® certification can demonstrate advanced knowledge and
the ultimate objective of reducing energy use and carbon emissions. a holistic approach to improving energy efficiency potential in a data centre
through the creation of a comprehensive, future-ready and sustainable energy
Combined with ever-rising wholesale energy prices and legislation that strategy. Through implementation of the structured action plan they can
penalises those using excessive amounts of electricity and the impact of carbon provide long-term carbon reductions and financial savings, whilst continuing
emissions; energy and more importantly, energy efficiency, is now an issue that to meet the on-going requirements of the business and regulatory demands.
is foremost in the minds of those operating within the data centre space.
Learner Profile
The Certified Data Centre Energy Professional (CDCEP®) program teaches
expertise in energy efficiency and provides the tools to make a significant This program is targeted at individuals who are responsible for the management
contribution to the energy strategy and effectively deal with, and manage, and use of energy within a data centre.
energy related issues and on-going energy efficiency.
Pre-Requisites
Learners will discover how to strategically plan, design and implement an
energy plan for data centre facilities, focusing on energy efficiency. They will Experience of working within a data centre environment is essential.
be introduced to current energy profiler tools and models to analyse site data
and formulate a comprehensive action plan to implement real energy savings Program Duration
potential and capacity reclamation.
5 day class requiring pre-class study of approximately 20 hours.
The use and distribution of power will be explored considering computer
systems, servers, networking and other IT equipment and how usage can Program Requirements
quickly spiral out of control when it is not being measured, monitored and
maintained correctly. In addition, the use of redundant and back-up power Learners are required to undertake pre-class study and bring a laptop with
infrastructure will be analysed considering the power utilisation for air- internet connectivity, the latest internet browser and suitable applications for
conditioning, fire-suppression, security, alarms and other supporting systems. reading PDF and standard office documents.
These types of high power, high density equipment all place additional burden
on the power supplied and cooling systems. Qualification
The CDCEP® program content is continually updated to reflect the key industry uu Internationally and industry recognised BTEC Level 5 Professional
energy efficiency developments and takes into account the requirements of the Diploma Certified Data Centre Energy Professional
latest version of the EU Code of Conduct in Data Centres and the US DoE Data
Centre Energy Practitioner (DCEP). Certification
It also takes into account the requirements of the current BS EN 50600 and TIA uu Official Certified Data Centre Energy Professional (CDCEP®) certification
942-B standards, industry best practice documentation and codes of conduct. uu Use of CDCEP post nominal title
During the program learners will also have access to current standards for uu Use of the CDCEP® logo
reference purposes.
Certifications are a commitment to life-long learning and offer the perfect
This program is a must for all Data Centre Managers, Operations Managers, portal to ensure knowledge, skills and certification remain current and up-to-
Facilities Managers, IT & Network Managers and supporting departments date. Each certification gained requires re-certifying every three years via an
responsible for improving the energy efficiency of all the data centre online learning management system.
environments whilst meeting regulatory demands.
Additional Awards
uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)
18 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
CDCEP® Program Objectives
uu Strategy basicsDirection ovement - Did we get there? uu Active efficiency measures
uu Know where you areCapability uu Processes and procedures
uu Know where you want to go 4.
uu Develop action plans 5. Con itnuous Impr Implement uu S ite specific and
uu Implement plans energy use systems
uu Continuous improvement plans
uu IT specific analysis
Strategy 3. Energy 1. uu Analysis tool kits
Develop Know
PLAN Strategy where uu Accreditations
you are
uu Immediate (4Cs) uu Active measures
uu Medium term - Capex action plans uu Codes
uu Long term - Capex uu ROI
uu Future developments 2.
uu Do they meet ROI expectations? Know where
you want
to go
Certified Data Centre Energy Professional (CDCEP®) Topics
Core Unit Achievable Expectations & Energy Forecasting KPIs & Metrics
uu Achievable expectations uu Defining KPIs
Need for Energy Efficiency? uu Industry best practices uu Selecting and preparing KPIs
uu ICmOp2aecmt iosfsiionncrseiasssueedsenergy uu Analysis and calculations uu KPI measuring models
uu demand uu Forecasting growth
Business Continuity
uu Data centre constraints Energy Metrics uu Business continuity considerations
uu Need for metrics uu Site selection considerations
Corporate Social Responsibility uu Current industry metrics uu Energy efficiency considerations
uu Understanding Corporate Social Responsibility uu New proxy metrics
(CSR) Energy Strategy
uu Implementation of ISO 26000 Capacity Reclamation uu Energy efficiency policy
uu Understanding design parameters uu Energy efficiency strategy
Energy Audits uu Importance of the four key constraints uu Energy action plan & management review
uu Energy audit process uu Decommissioning
uu Primary audit environments uu Capacity management Energy Efficiency Plan
uu Actions to improve energy efficiency uu Elements of the energy efficiency plan
uu Continual monitoring
Energy Evaluation
uu Understanding energy consumption
uu Identification of areas of concern
uu Evaluation and modelling sources
Professional Unit Active Energy-Efficiency Measures Medium-Term CAPEX Actions
uu Establishing an energy baseline uu IT measures
Delivery of the Energy Efficiency Plan uu Measuring and monitoring uu Cooling measures
uu Deployment of the energy efficiency plan uu Data analysis and energy plan preparation uu Power measures
uu Measuring, monitoring and reporting uu Real-time monitoring uu CAPEX & ROI impacts
uu Energy efficiency procurement
Return on Investment Long-Term CAPEX/OPEX Actions
Site Specific Energy Audits uu Return on Investment (ROI) uu Long-term power efficiency
uu Audit direction uu IT value uu Long-term cooling efficiency
uu Site specific audit plans uu Financial planning uu CAPEX & OPEX evaluation
uu Keys energy audit areas uu Total Cost of Ownership (TCO)
Processes & Procedures
Energy Use Systems Codes & Best Practice uu Process & procedure requirements
uu Major energy use systems uu DoE DCEP uu Process & procedure monitoring and control
uu Energy profile changes uu EU Code of Conduct
uu Optimisation actions Future Technical Developments
A Strategy for Energy Management uu New developing technologies
System Specific Analysis uu Energy management roadmap
uu IT analysis uu Energy management team Energy Efficiency Accreditations
uu Power infrastructure analysis uu Energy awareness uu Environmental accreditations
uu Environmental analysis uu Energy accreditations
uu Cooling analysis Immediate Energy Actions (4C’s) uu Data centre energy accreditations
uu Importance of the four key constraints
Analysis Tool-sets uu Identifying the immediate concerns There are a number of group and individual case
uu Data centre toolsets uu Actioning the immediate concerns studies to formulate energy efficiency plans
throughout this program.
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 19
CerƟfied Data Centre Perfect for data centre professionals wishing to extend
Audit Professional their knowledge in this highly specialised area
BTEC Level 5 “The CDCAP® was a comprehensive program lead by a
Professional CerƟficate
very knowledgeable and experienced instructor ”
5 Days
Certified Data Centre Audit Professional (CDCAP®) 5 Day Program
Program Overview Program Objectives
Learn how to plan and implement a data centre audit. Includes the audit Those with the CDCAP® certification can demonstrate advanced knowledge
process and analysis of the audit data to verify the status of the data centre and ability to plan and perform a data centre audit in line with the very latest
and make detailed and structured recommendations to establish an action requirements and standards.
plan to ultimately improve the operational capability to support the business
needs. Learner Profile
The demand for a data centre to run at its optimum capability in both an This program is for data centre professionals with the technical experience
effective and efficient manner is an essential requirement for a business. This within the varying data centre environments wishing to extend their
five day program has been designed to provide data centre professionals with knowledge, skills and certifications in this highly specialised area.
the skills, knowledge, qualification and certification to plan, implement and
action a comprehensive audit of data centre environments. Pre-Requisites
This program requires learners to have a sound technical experience within
the applicable environments of a mission critical data centre facility.
Learners will gain an in-depth understanding regarding acquiring detailed Program Duration
and accurate information concerning the operational capability of the
data centre facility. The program considers the potential areas of risk and 5 day class requiring pre-class study of approximately 20 hours.
recommendations regarding how to improve the availability, resilience and
efficiency of a data centre including the physical infrastructure (IT, power and Program Requirements
cooling), building’s facility structure, asset management, documentation,
processes and procedures. Whilst appreciating the need to measure, monitor Learners are required to undertake pre-class study and bring a laptop with
and collate data to evaluate and analyse the operational effectiveness of a internet connectivity, the latest internet browser and suitable applications for
data centre. reading PDF and standard office documents.
Undertaking the CDCAP® program provides learners with current industry Qualification
expertise and best practices to allow them to strategically plan and implement
systems and procedures to undertake and manage the audit process. uu Internationally and industry recognised BTEC Level 5 Professional
Certificate Certified Data Centre Audit Professional
This program is a must and recommended for all Data Centre Management
(Operations, Facilities, IT & Network) structures and the key supporting Certification
engineering and operational teams.
uu Official Certified Data Centre Audit Professional (CDCAP®)
The CDCAP® also takes into account the requirements of the current BS EN certification
50600 and TIA 942-B standards, industry best practice documentation and uu Use of CDCAP post nominal title
codes of conduct. During the program learners will also have access to current uu Use of the CDCAP® logo
standards for reference purposes.
Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to-
date. Each certification gained requires re-certifying every three years via an
online learning management system.
Additional Awards
uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)
20 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
Certified Data Centre Audit Professional (CDCAP®) Topics
Core Unit uu Understand the need to undertake an audit risk Measuring and Monitoring Progress
analysis process
The Business Needs uu Appreciate the importance of establishing an
uu Be able to identify the audit lead and team
uu Appreciate why audits are an essential business accurate baseline
requirement requirements
uu Understand the importance of defining the uu Appreciate the importance of establishing a
current business needs
uu Appreciate the need to define what the business Performing the Audit structured measuring and monitoring strategy
actually has
uu Understand the business (C Level) against uu Appreciate the need to undertake uu Appreciate the appropriate use of metrics
operational perceptions documentation review uu Appreciate the need to re-evaluate the action
uu Ascertain whether the business understands uu Appreciate the impact of regulatory plan
their tier rating and that it actually meets the
business need requirements and Service Level Agreements (SLAs) Follow on Actions
uu Appreciate the operational and environmental
Scoping the Audit uu Appreciate the need for forward planning
structures within the data centre structure
uu Understand the impact of business Service Level uu Appreciate the actions to align the data centre
Agreements (SLAs) uu Understand the key audit areas, the audit
uu Understand the business direction and the assets following the audit process
importance of identifying the key stakeholders expectations and implementation of test sequences uu Appreciate the need to review and align skill-sets
uu Understand the interaction between the key
stakeholders and the operational data centre Analysis and Recommendations uu Appreciate industry guidance and accreditations
departments
uu Appreciate the factors to be considered when uu Appreciate the need to evaluate the audit findings
formulating the audit scope
uu Appreciate applicable supporting standards, against the operational requirements of the
regulations and industry best practices
business DirecƟon
Establishing the Audit Process
uu Identify the gaps in the operational capability
uu Appreciate the need to understand the present
capability against the business perception uu Understand the need to evaluate policies, processes Business
uu Appreciate the business expectations with the and procedures against business expectations Needs
need for a continuous commissioning process
uu Be able to define the framework of the audit uu Appreciate the need for operational documentation Compliance
process accuracy
uu Appreciate the assessment of equipment against
lifecycle costs, ROI and TCO SLAs
uu Identification of business risks, operational
weaknesses and areas of inefficiency Capability
Action Plan and Reporting Standards
uu Understand the need to determine how the M&E IT OperaƟonal
site measures up against the recognised industry
best practices that are considered to be (Business case generators, cross referenced to Standards)
appropriate by the auditor
uu Understand how to assess the recommendations
and formulate the supporting action plan
Professional Unit Security Audit Documentation Audit
uu Understand the focus, segments and scope uu Understand the need to incorporate documentation
Audit Preparation
uu Understand the importance of the business and required to spell out security audit requirements into the audit process
uu Understand the training, certifications and uu Understand the need for structured and accurate
key stakeholder demands experience of potential security auditors or know documentation
uu Understand the need for an effective audit structure uu Understand external and internal compliance
uu Understand the need to have an effective where to look for guidance documentation
communication plan uu Scope and types of security audits uu Understand how key operational structures are
uu Understand the need to identify areas of concern uu Understand potential audit outcomes documented
and potential improvements uu Evaluate the security auditor’s report uu Understand whether the documentation is
uu Understand how to distribute and archive the ultimately “fit for purpose”
Mechanical (Power and Cooling) Audit security audit
uu Understand the electrical systems audit process Audit Closure Process
uu Understand how to conduct an audit Building and Support Services Audit uu Understand the need to effectively collate the
uu Understand the importance of power quality uu Understand the need to review the Building
uu Understand the data centre electrical audit data
Automation Systems (BAS) and site maintenance uu Understand the need to implement an effective
distribution system uu Understand the key areas of measuring and action plan incorporating all interested parties
uu Understand electrical safety requirements in a monitoring uu Understand the need to have a structured
data centre uu Understand the implementation of the fire approach to ensure a continual audit capability is
uu Understand the data centre mechanical systems containment plan and emergency requirements implemented
audit process uu Understand what support services are in place
uu Understand what systems to audit are included in There are a number of group and individual case studies
a data centre mechanical systems audit Asset Management Audit throughout this program.
uu Appreciate the value of data centre cooling metrics uu Appreciate the importance of asset management
uu Understand the importance of the chilled water uu Understand the need to develop an effective Power
cooling circuit Cooling
uu Understand the methods to conduct a cooling asset management strategy Plant
capacity check uu Understand the asset management
uu Understand the importance of air management Strategy
in a data centre
uu Understand the benefits of performing a control options
Computational Fluid Dynamic (CFD) uu Understand the impacts of MACs and
IT Infrastructure Audit decommissioning Mechanical
uu Understand how to plan an IT audit uu Understand the financial implications
uu Understand the different areas of an IT audit ntaƟon Busines
uu Understand the audit demands of the computer, Process, Procedures and Working
Delivery Docume s Needs
storage and network environments
uu Understand the supporting infrastructures that Practices Audit
require to be audited uu Appreciate the structure of data centre
policies, processes and procedures Monitoring & Alarms BMS AUDIT Compute
uu Appreciate the need to review the Fire ProtecƟon IT Storage
policies, processes and procedures Standby Systems Security
IT Network
uu Evaluate whether they are fit for AccessnƟnuity Plan Sequence of
Physical Plan
purpose and actions to escalate Do
Check
non-compliance issues Business Co OperaƟons Act
uu Appreciate the industry guidance to
improve the effectiveness of the
processes and procedures
uu Appreciate the implementation
of appropriate review cycles
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 21
CerƟfied Data Centre “Education beats at the
Sustainability Professional heart of Sustainability”
BTEC Level 6 Andrea Illy
Diploma
Perfect for senior operational managers and engineers
1 Year wishing to achieve sustainability within their data centre
Distance Learning
Certified Data Centre Sustainability Professional (CDCSP) 1 Year Distance Learning Program
Program Overview Learner Profile
Developing a sustainable data centre future involves meeting the needs of This program is structured for senior data centre operational and facilities
today whilst protecting the environment and resources for tomorrow. management, team leaders and senior engineers wishing to unite existing
knowledge with new learning concerning achieving a sustainability focused
The comprehensive Certified Data Centre Sustainability Professional (CDCSP®) strategy within their mission critical facility.
program is designed to provide in-depth knowledge into the steps required to
evaluate, analyse, plan, implement and monitor a sustainability strategy for Program Requirements
critical data centre facilities and operational capability.
As a distance learner, you will also need a suitable computer with internet
Achieving sustainability will be evaluated from all angles with the connection, together with sufficient IT competence to make effective use of
overarching requirement to ensure the critical data centre facility continues word processing, internet and email.
to meet the needs of the business. The importance of implementing
the correct strategic vision and business drivers required to establish a Pre-Requisites
well-balanced and structured approach towards sustainability is explored.
From initial business case and operational analysis of power distribution, At least five years’ of verifiable broad experience within the data centre
cooling systems and IT hardware, and potential operational risk, to design environment, including a good awareness of business and operational
innovation and implementing initiatives whilst appreciating both the business strategies, policies, processes and procedures, financial considerations, power
and operational challenges that may occur during this process. Maintenance systems, cooling systems and IT infrastructure.
strategies, continuous planning cycle and critical analysis against identified
targets are also explored, in addition to the need to demonstrate proven Program Objectives
ROI whilst identifying and capitalising the business, customer, social and
environmental benefits. The CDCSP® is designed to utilise existing data centre skills, knowledge
and experience combined with new learning centred around technical
Program Structure collaboration and innovative approaches targeting sustainability within a
data centre facility and the creation and implementation of a long-term
This one-year program is based around supported online distance learning via sustainability strategy to support the business.
a learning management system, providing flexibility and complete interaction
at every step of the program. Learners will commit 380 hours (equivalent to Qualification
approximately 10 hours of study to the program per week) during term time,
however study can be taken at your own pace and undertaken at a convenient uu Internationally and industry recognised BTEC Level 6 Diploma
time for you. However, the deadlines that are given for your assessed work are Certified Data Centre Sustainability Professional
strict and must be met. Learners will be supported by the CNet Technical Team
and dedicated Tutors with the aim of creating an enriched learning experience. Certification
The program will involve case study exercises (requiring research), attendance uu Official Certified Data Centre Sustainability Professional (CDCSP®)
of guest speaker webinars, undertaking research papers, participation in certification
virtual panel discussions and a focused assessment paper. uu Use of CDCSP post nominal title
uu Use of the CDCSP® logo
Split into:
Certifications are a commitment to life-long learning and offer the perfect
uu Term 1: Understanding Sustainability and the Business Approach portal to ensure knowledge, skills and certification remain current and up-to-
uu Term 2: Technological and Operational Approach to Sustainability date. Each certification gained requires re-certifying every three years via an
uu Term 3: Implementing Sustainability online learning management system.
Additional Awards
uu Continual Professional Development (CPDs)
uu IEEE Continual Education Units (CEUs)
22 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
Topics at a Glance
Term 1 - Understanding Sustainability and the Business Approach
Number of hours: 100 Learning Objectives
uu The need for sustainability and the impact upon the data centre sector
uu A sustainable approach and the legislative drivers uu Appreciation and evaluation of the wider implications of
uu Corporate Social Responsibility (CSR) and the wider impact to the data establishing a more sustainable data centre sector against the
influences from both government and non-government
centre sector organisational policies
uu Establishing a data centre baseline and maximising assets uu Alignment of data centre sustainability strategies to meet
uu Understanding the business needs and data centre limitations environmental, customer and social factors through Corporate
uu Business and operational benefits created by sustainability
uu Creating a sustainable ethos through the business Social Responsibility (CSR)
uu Establishing a business case for sustainability uu Create an operational baseline to understand the current
uu Business approach to sustainability status of data centre energy inefficiencies and wastage,
identifying and prioritising appropriate and attainable
Additional work involved: sustainability measures
uu A series of case study exercises, that will require a level of personal research uu Identify the potential risks, challenges and benefits of
uu Attendance at a webinar (with guest speaker) or a virtual discussion panel implementing a framework to implement sustainable
initiatives
uu Create a structured business case through business core
drivers, risk potential, collaboration and commitment to
deliver sustainability targets and strategies
Term 2 - Technological and Operational Approach to Sustainability
Number of hours: 120 Learning Objectives
uu The need for innovation and collaboration uu Critically analyse the IT environment relating to own sphere of
uu Reduction of human error by effective management and training work, in particular learner’s own organisation’s technical
uu Industry best practices and transformation programs
uu Monitoring, analysis and automation of the physical infrastructure platforms
uu Evaluating traditional, alternative and renewable power sources uu Assess the IT/IS infrastructure (hardware, public/private/
uu Monitoring, analysing and optimising power distribution hybrid cloud, operating systems, intelligent SAN, aaS,
uu Monitoring, analysing and optimising cooling capabilities middleware/SOA), and the IT service processes used within
uu Monitoring, analysing and optimising IT hardware deployment learner’s own organisation, particularly those associated
uu Maintenance strategies with sustainability and efficiency including virtualisation,
uu Aligning the business, operations and technology to deliver a re-use/sharing, and closed loop strategies
sustainable path for the future uu Compare and contrast the needs, objectives and constraints of
Additional work involved: the other disciplines and functions within the data centre
uu Contributing to tutorials and Moodle discussions uu Evaluate and apply national and international standards
uu Watching the recommended videos and webinars, and commenting on the published by ISO, BSI, IEC, IEEE etc and Codes of Practice to
learning points
uu Produce a technical based paper to identify the merits of relevant sustainable build sustainability into the data centre
data centre technologies uu Devise techniques for streamlining business processes
uu Collaborating in a technical working group (3-4 learners)
uu Attendance at a webinar (with guest speaker) or a virtual discussion panel
Term 3 - Implementing Sustainability
Number of hours: 160 Learning Objectives
uu Corporate sustainability and the core drivers
uu Strategic and sustainable planning uu Evaluate appropriate business strategies for the initiation and
uu Developing and implementing sustainable strategies development of a sustainable data centre
uu The strategic planning process
uu Projecting levels of sustainable achievement uu Create a clear business vision and sustainability framework
uu Obstacles and challenges against defined objectives and attainable targets through
uu Monitoring, analysing and reporting sustainability improvements business collaboration
uu Continuous sustainability planning uu Identification and mitigation of potential risks, obstacles and
uu Certifications, standards and industry accreditations
challenges relating to effective delivery of the business strategy
Additional work involved: and sustainability outcomes
uu Individual assessment paper (word count - 4,500) uu Appreciate the need for effective monitoring, analysing and
uu Group research and presentation work
uu Attendance at a webinar (with guest speaker) or a virtual discussion panel reporting structures to evaluate the financial expenditure and
operational productivity against the business drivers
uu Identify and utilise industry recognised standards and
accreditations providing direction for continuous sustainability
initiatives
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 23
Associate Perfect for Leaders and Senior Managers
College working in data centre facilities
Masters Degree in Data Centre
Leadership and Management
3 Years Distance Learning
“The Masters Degree was very well delivered and met all of my expectations.
I would recommend it to anybody working in the data centre environment.”
Masters Degree in Data Centre Leadership and Management 3 Years Distance Learning
Program Overview Requirements
Data centres are complex facilities that are expected to deliver faultless As a distance learner, you will also need a suitable computer with internet
service and financial results in a world of rapidly changing technologies, connection, together with sufficient IT competence to make effective use of
business pressures and environmental expectations. word processing, internet and email.
We will consider all applications individually, taking into account each
In order to achieve this, data centres need highly capable leaders and applicant’s experience and qualifications.
managers - individuals who are capable of dealing with business complexity
and technological change with the knowledge and skills to ensure their teams We encourage you to apply if you:
deliver against consistently challenging objectives. uu Work in a data centre facility
uu Experience: Have at least two years at middle or senior management
The Masters Degree in Data Centre Leadership and Management is a unique
program, which has been designed in collaboration with the industry to level in a data centre context
advance data centre professionals worldwide. No other university program
offers data centre professionals this high level leadership and management It would be advantageous if you have a first or second class degree from a UK
education tailored to the data centre sector. university, or equivalent from an overseas university.
Those applicants for whom English is not a first language will be expected
The program harnesses CNet’s unique insight into data centre operations and to demonstrate a certificated level of proficiency of at least IELTS 6.5 or
expertise in business leadership and management. Topics have been selected equivalent.
on the basis of feedback from the industry and data centre professionals who
are themselves involved with delivering the program alongside other hand- Objectives
picked specialists. The program is based around the learners’ professional
work in order to ensure that the learning is relevant and can be applied to The aim of this Degree is to unite the existing knowledge and skills of data
the workplace. centre professionals with essential new learning centred around leadership
and management within a data centre environment and award a top level
Delivery of the program is through distance learning, meaning that learners can degree qualification.
study at times that are convenient to them. They can also easily communicate
with their tutors and each other wherever they are in the world. Qualification
Learner Profile uu Masters Degree in Data Centre Leadership & Management (MA)
- a Level 7 qualification
This Masters Degree is suited to leaders and senior managers working in data uu Graduates will be invited to a Degree graduation ceremony in
centre facilities wishing to form the elite group of worldwide data centre
professionals. Cambridge, UK, and can utilise a post nominal title, using the
initials MA after their name.
Pre-Requisites
Associate
This program has been designed for people in leadership and management College
positions within data centre facilities.
24 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
Masters Degree in Data Centre Leadership and Management Topics
Year 1 - PG Certification (PGCert)
The first year of the program enables you to develop your expertise in three key themes that are at the heart of any business: leadership, sustainability and financial
management. The program starts with an introduction to leadership in the data centre sector, exploring different approaches to leading in a complex and dynamic business. You
will then go on to look at issues of sustainability and design, from the business management perspective. Leaders also need a sound understanding of money issues, so financial
management is also included coupled with how financial considerations influence you as a leader.
Data Centre Leadership Sustainable Design for High Capacity Data Finance for Non-Financial Managers
uu Evolution of leadership Centres uu Understanding and evaluating financial statements
uu Complexity theory, dynamic organisational uu Effective budgeting and control
environments, strategic alignment in organisations, uu Modular data centre design for reliability, uu Choosing the most profitable investments
systems theory scalability, efficiency and sustainability uu Financial input for strategic and tactical decision
uu Emergent leadership theory in dynamic uu Management of “utility” operations like electricity,
environments heating and cooling from a usage, efficiency and making
uu Internal business environment analysis and cost saving perspective uu Financial skills required for senior management
organisational dynamics uu Environmental monitoring technologies
uu Models of strategic analysis uu Maximising system utilisation for best efficiency
uu The role of leaders in fostering cultures of uu Continuous commissioning
innovation, creativity and change capability in uu Use of cloud technology to minimise the impact of
dynamic environments data centres on the environment
uu Change management
Year 2 - PG Diploma (PGDip)
The second year takes your expertise to the next level. You will start off by exploring key data centre issues of infrastructure management, security and disaster recovery, in
particular looking from the perspective of the business. To be successful, a data centre business is dependent upon its people, so you will explore human resource management,
organisational behaviour and strategies for maximising performance in teams. You will also develop your understanding of decision making, which is particularly important in
critical services.
Data Centre Infrastructure Management, HRM and Organisational Capability Decision Making in Critical Services
Security and Disaster Recovery
Development u Risk identification and mitigation
u Asset tracking (“Cradle to Grave”)
u Change management u Managing human resources for optimal u Sense-making and management behaviour during
u Analysis of virtual/logical systems and how they interact
performance critical incidents
with physical hardware
u Management & resilience high capacity storage in u Organisational behaviour u Response to critical incidents and first response
complex data centres (especially related to disaster u Developing and managing structures for continued management
recovery scenarios)
u Consolidation of resources/locations capability growth u Managing consequence
u Optimising physical infrastructure (including space
management) to enable higher capacity u Managing contractor arrangements and a u Managing human responses during times of crisis
u Multi-layered monitoring
u Future strategic planning via modelling scenarios contingent workforce u Managing and evaluating service level agreements
u Physical security & data security
u Virtual digital security (especially in co-location u Knowledge management (or similar)
environments)
u Identification of data centre infrastructure risks and u Governance relating to data protection, safe u Critical infrastructure asset management
vulnerabilities, mitigation techniques and recovery
policies harbour and other compliance regimes
u Governance relating to data protection, safe harbour
and other compliance regimes u Evaluation metrics
u Evaluation metrics
Year 3 - MA
The final year expands your horizons even further, giving you the chance to develop your thought leadership and address specific business issues. First, in the “Contemporary
Issues in Leadership and Management” module, you will explore themes in the data centre sector and gain an in-depth understanding of issues that are important to you.
Next, you will develop your research skills, giving you the expertise to frame, plan and deliver research - this will provide a platform for your academic studies and will also
enable you to develop new, credible and robust knowledge in your business. Finally, you will put all of your learning into practice by developing and delivering a major project
(“dissertation” or “thesis”). You can look at this as a piece of consultancy work which could address a live issue in your workplace, or be based on a theme in the data centre
sector as a whole. Your major project will be one of the defining moments of your Masters Degree program and could open the door to further study or career development.
Contemporary Issues in Leadership and Management Research Methods & Post Graduate Major Project
uu Leadership and CSR
uu Technology advancements and implications uu Intellectual and practical skills to frame, plan and deliver research
uu Sustainability and environmental issues uu Analysis and interpretation of data generated
uu Globalisation and off-shoring uu Bringing this into action through a major research project, based on
uu Standards and quality management
uu Other topics as identified by industry partners your own interests and providing a culmination of your work on the
Masters program
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 25
CerƟfied Network 5 Days “Perfect for individuals
Cable Installer wishing to acquire the very
CNCI COPPER CABLING
BTEC Level 3 Award latest skills to complete
(Copper & OpƟcal Fibre) BTEC Level 3 Award both copper and fibre
(Copper) cable installations.”
+
5 Days
= CNCI FIBRE OPTIC CABLING
BTEC Level 3 Award
(OpƟcal Fibre)
“The CNCI® was very informative. There is a perfect balance of theory
and practical which helps learners to remain interested.”
Shaping the future of the Network Infrastructure Sector
Certified Network Cable Installer (CNCI®) 10 Day Program
Program Overview Split into:
The Certified Network Cable Installer (CNCI®) program and certification uu 5 Day CNCI® Copper Cabling Unit
is shaping the future of the network cabling infrastructure industry by uu 5 Day CNCI® Optical Fibre Cabling Unit
introducing professional and industry recognised certification to cable
installers. Combined: 50% Theory 50% Practical
The CNCI® is designed for those wishing to demonstrate the highest levels Learner Profile
of knowledge, skills and expertise in network cabling infrastructures. With
a team of professionally trained and CNCI® certified individuals the risks are The CNCI® program is perfect for individuals wishing to acquire the very latest
significantly reduced and organisations can feel confident that their staff are skills and knowledge to enable them to complete both copper and fibre cable
competent to meet today’s industry demands. Employing un-trained staff to installation projects to the highest standards. It is relevant to new entrants to the
work on critical projects poses a significant risk to your business. Employing cabling industry in addition to those already working within the cable installation
professionally certified and qualified staff who you can rely on to deliver environment wishing to formalise their skills. Project managers, IT personnel,
consistent results, significantly reduces that risk and offers an impressive installation technicians, network engineers and electricians would all benefit from
Return On Investment (ROI) against the cost of the technical training. attending this program.
CNCI® offers the perfect solution for network cabling organisations to help Pre-Requisites
ensure they continue to deliver quality of service and confidence to the market
place, in addition to helping secure an organisation’s professional reputation. No previous experience is required to attend this program. However, if you are
working in the network infrastructure industry, it will prove advantageous.
The program is comprehensive and blends a perfect mix of theoretical study
and practical installation, testing and survey exercises providing the right level Program Objectives
of knowledge and skills for both copper and fibre cable installation practices.
Official CNCI® certification proves that an individual is qualified to undertake Successful learners will have the knowledge and skills to confidently install, test and
cable installation projects to the highest possible calibre whilst working to the certify a complete copper and fibre cable installation. This forms part of the entry
current industry standards including BS EN, TIA and ISO, whilst following the level requirement into the Global Digital Infrastructure Education Framework which
latest codes of best practice. During the program learners will also have access allows learners to progress their knowledge, education and skills in line with their
to current standards for reference purposes. career within these fast moving industries.
In addition, major manufacturers endorse the certification knowing that it Qualification
provides the right level of technical knowledge, competence and confidence
to the industry whilst demonstrating capability and credibility. Many also uu BTEC Level 3 Award Certified Network Cable Installer (Copper)
recognise it towards their own product training. uu BTEC Level 3 Award Certified Network Cable Installer (Optical Fibre)
This program is a must for individuals currently working within, or wishing Certification
to enter, the cable installation and infrastructure environments. Project
managers, IT personnel, Installation Technicians, Network Engineers, Data uu Official Certified Network Cable Installer (CNCI®) certification
Centre Technicians and electrical engineers would all benefit from attending uu Use of CNCI post nominal title
the CNCI® program. uu Use of the CNCI® logo
Certifications are a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certification remain current and up-to-date. Each
certification gained requires re-certifying every three years via an online learning
management system.
Additional Awards
uu Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
Specialist card (only available in the UK)
uu Continual Professional Development (CPDs)
uu 10 IEEE Continued Education Units (CEUs)
26 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
CNCI® Benefits for Individuals CNCI® Benefits for Business
uu Become one of the elite certified network cable installers in the country uu Competitive edge, certified, qualified and adding value to tender
responses
uu Demonstrate the highest levels of knowledge, skills and expertise in
network infrastructure installation uu Confidence that employees have a full and rounded knowledge in
network infrastructure installation, improving competency and
uu Plan individual tasks, and the materials required, accurately and with productivity
confidence
uu Reduced time and material wastage - employees can carry out tasks in an
uu Demonstrate a sound knowledge of personal health & safety risks and accurate and timely manner
take practical steps to mitigate them
uu Delivering infrastructure installation projects to the highest quality
uu Confidently install copper and fibre cable correctly in accordance with standards resulting in increased client satisfaction and potential repeat
industry best practice and in compliance with national and international business
standards
uu Confidence that health & safety best practice is being employed,
uu Proficient at selecting the correct products to effectively construct mitigating the risk of potential red card action or loss of time due to
pathways and containment systems to support cable infrastructure injuries
uu Install copper & fibre network cable infrastructure projects on time and uu Feel confident that capacity limits are not exceeded, therefore ensuring
within budget, maximising profit potential value for money and conformance to client requirements
uu Possess the skills and aptitude to test and certify installed copper & uu Meet contractual requirements reducing sign off and project hand over
fibre cable infrastructure in accordance with the correct test criteria times
uu Ensures that network infrastructure is fully serviceable and meets the
transmission requirements of the network
Certified Network Cable Installer (CNCI®) Topics
CNCI® Copper Cabling Signal Theory Documentation & Labelling
uu Electrical principals uu Floor plans
Introduction to Structured Cabling uu DC current principals uu Naming conventions
uu Cable media types uu Analogue v. digital uu Symbols
uu Network topologies uu Records
uu Categories Health & Safety
uu Legislation Testing & Commissioning
LAN Hardware uu Workplace risk uu Continuity testing
uu PC’s, switches, routers uu Electrical safety uu Certification/acceptance testing
uu Working at heights uu Level IV testing
Installing Structured Cabling uu Working in confined spaces uu Saving of results to database
uu National and international standards uu O&M manuals
uu Interpreting drawings Standards
uu Risk evaluation uu Why standards? Practical
uu Working in containment routes uu Standard bodies, BSI, ISO, CENELEC, TIA/EIA uu Patch cord manufacture
uu Cable installation, cable termination uu Relationships between standards uu Cable installation
uu Tool and equipment selection uu Categories and classes uu Termination techniques UTP/STP
uu Patch panel/outlet termination, Cat 5e/Cat6
Network Overview Fire Stopping
uu What is a network? uu Why fire stop?
uu Characteristics of a network uu Types of fire stopping
uu Resource sharing uu Three pillars of fire stopping
CNCI® Optical Fibre Cabling Cable Fibre Slicing
uu Construction uu Safety
Safely Working with Fibre/General Safety uu Choice of cable uu Fusion splicer set up and operation
uu LED, VCSEL, laser safety uu Installation practices uu Singlemode programs
uu Fibre preparation hazards, disposal of sharps uu Patchcords uu Multimode programs
uu Hazardous substances uu Splicing in patch panels
uu OSP safety, pits, gas detection Enclosures
uu General safety uu ODF Fibre Termination
uu 19” Splice tray uu Safety
Network Overview uu Slack fibre management, protection, patch field uu Pigtail manufacture
uu History of fibre uu Techniques, cold cure, mechanical splice, fusion
uu Advantages Standards splice
uu What is a network? uu Standards bodies BSI, ISO, CENELEC, TIA/EIA uu End-face inspection techniques
uu Benefits of a network uu Classifications
uu Topologies uu Application distances Fluke CCTT (Fibre)
uu Why a network? uu Tier 1 fibre certification (CertiFibre® Pro)
Connectors uu Tier 2 fibre certification (OptiFibre® Pro)
Hardware uu Connector types uu Encircled Flux (EF)
uu Cable construction uu Functionality uu End face inspection
uu LED, VCSEL, laser sources uu Density (SFF) uu Set a reference
uu Switches, routers, media converters uu OTDR event types
Outside Plant (OSP) uu OptiFibre® Pro link testing
Theory of Light Transmission uu Fibre backbone to the LAN
uu Optical windows uu Hardware There are a number of individual practical activities
uu Electromagnetic spectrum uu Media choice and assignments leading to a group installation
uu Transmission project.
uu Media choice
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 27
CerƟfied Network Perfect for individuals wishing to extend their
Infrastructure Technician knowledge into the role of Site Delivery Manager
BTEC Level 4
Professional Award
5 Days
“For the record the CNIT® is probably the best program I have done.“
Certified Network Infrastructure Technician (CNIT®) 5 Day Program
Program Overview Program Content
Take your existing network infrastructure skills to new levels allowing you to Combined: 50% Theory 50% Case Study
successfully control and deliver major infrastructure projects.
Learner Profile
The Certified Network Infrastructure Technician (CNIT®) program is a
comprehensive program for those with at least four years of verifiable This program is designed for those wishing to extend their knowledge, skills,
experience within the network infrastructure sector, or relevant qualifications qualifications and certifications into a wider and more complex project
and certifications in a wider project environment. environment with emphasis on enhancing supervisory, leadership and
management skills.
The five-day program aims to develop the knowledge and skills required to
perform the multi-faceted role in delivering complex project to site. Learners Pre-Requisites
will greatly enhance their supervisory and management skills through a series
of complex case studies mastering the knowledge and understanding required At least four years verifiable experience within the network infrastructure
to interpret complex design documentation, the need to establish effective sector or relevant qualifications. Successful completion of the Certified
relationships and communications with principle stakeholders and managing Network Cable Installer (CNCI®) program would be an advantage.
the end to end project implementation cycle. They will develop an aptitude for
logistics and resource management, including team health and safety, dealing Program Objectives
with risks and issues that impact project delivery. A certified CNIT® will be
undaunted when dealing with escalations and problem resolution within a Successful learners will have the added supervisory and management skills,
strategic network infrastructure project. knowledge and competency to confidently deliver complex infrastructure
projects within site environments.
The CNIT® also takes into account the requirements of the current BS EN,
TIA and ISO standards, whilst also meeting the architectural and technical Program Requirements
requirements. During the program learners will also have access to current
standards for reference purposes. The impact to the project delivery of Learners are required to bring a laptop or suitable device with unrestricted
current and emerging networking technologies will also be explored including internet connectivity, the latest internet browser and suitable applications for
wireless access, security systems and VOIP. reading PDF and standard office documents.
Learners will gain an in-depth knowledge of technical parameters for cable Qualification
testing and will demonstrate confidence when dealing with escalations from
installers undertaking cable testing. uu Internationally and industry recognised BTEC Level 4 BTEC Professional
Award Certified Network Infrastructure Technician
Learners will also gain experience in the management of test records using
cloud-based applications, from the cable test through to the delivery of Certification
warranty certificates to the customer.
uu Certified Network Infrastructure Technician (CNIT®) certification
On successful completion learners can demonstrate the highest levels of uu Use of CNIT post nominal title
knowledge, competency and confidence in supervising the delivering complex uu Use of the CNIT® logo
infrastructure projects, demonstrating efficiencies in both time and cost,
coupled with a focus on quality and accuracy in order to achieve project Additional Awards
closure on time and within budget.
uu Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
Technician card (UK only)
uu Continual Professional Development (CPDs)
uu 5 IEEE Continual Education Units (CEUs)
28 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
CNIT® Benefits for Individuals CNIT® Benefits for Business
uu Utilise new multi-disciplined supervisory knowledge to manage people uu Added supervisory skills provides the ability to realise cost efficiencies
and tasks confidently and competently through effective planning and manpower utilisation
uu New and improved technical skills, widening your scope of capability uu Improve confidence in project progression through accurate reporting
with up-to-date technology uu Increased customer satisfaction leading to quicker project closure and final
uu Greater understanding of project complexity enabling more effective payment
delivery management uu Greater opportunities for repeat business due to improved quality of
uu Increased focus on service excellence resulting in a “right first time” service
approach uu A more structured delivery methodology through standardised task
uu Awareness of stakeholders enabling more effective communications planning and strategies
uu Ability to effectively manage teams, resulting in improved team morale uu Investment in team development, improves morale and job satisfaction
and performance leading to greater staff loyalty
uu Industry recognised qualification and official certification
Certified Network Infrastructure Technician (CNIT®) Topics
CNIT® Health and Safety u Optical fibres
u General requirements u Loss budgeting
Role of the CNIT® u CDM requirements u Passive optical networks
u Within: u Permits and cards u Tier 1 testing – OLTS
u Legal requirements u Tier 2 testing – OLTS + OTDR
u The core layer u Risk u Dealing with test failure escalation
u The distribution layer
u The access layer u Identification u Inspection and cleaning
u Evaluation u Certification
Fundamentals of Network Architecture u Mitigation
u Networking protocols u Risk assessments and method statements OEM Software Project Structure
u Ethernet u Tool box talks u Complex project structure
u Network architecture u Project creation
u Active network devices Network Implementation Management u Importing test results
u 3 layer network topology u Outside plant u Cloud access
u Bandwidth demand u Re-certification
u Intelligent building infrastructure u Manholes and building entry points
u Internet of Things (IoT) u OSP cable run-out list Change Control
u Wireless network standards u Material call off u MACs
u Task planning u Evaluating impacts on:
u 802.11 variations u Inside plant
u IEEE standards u Pathways and containment systems u Cost
u Frequency bands u Material call off u Time
u Channel overlap u Task planning u Material
u Power Over Ethernet (PoE) u Quality Assurance Project Closure
u Red-line drawings
Compliance Fire Stopping u Certification
u National/international standards u Regulations u Site closure
u Legislative requirements u Compartmentation
u Good practice u Fire stop rated materials Pre-Class Study
u BS EN 50173 series
u BS EN 50174 series Test Procedures and Escalations Cabinets and Containment
u Other supporting BS EN standards u Certification Vs qualification u Cabinet structure and components
u Construction products regulations u Warranty requirements u Containment choices, types and construction
u The approach to implementing standards u Testing principles
u Test standards methods
Design Documentation u Copper cabling u Separation of services
u Active network design drawings
u Inside plant drawings u Custom setup Fixings
u Outside plant drawings u Channel testing u Fixing choices, types and construction methods
u Network equipment room design u Requirements for PoE u Tools
u Bill of materials u Dealing with test failure escalations u Deflection calculations
u Patch lists u Structural Support
u Rack face layout
CNIT® Role and Capabilities Site Supervision: CapabiliƟes
Site LogisƟcs Manager:
CerƟficaƟon Role Technical Lead: Team Leadership
Health & Safety Management
SITE DELIVERY MANAGER
Task Management
Stores & Equipment Co-ordinaƟon
Surveyor
Resolver
Quality Assurance
Project Closure
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 29
Perfect for individuals wishing to extend their
knowledge in relation to generic wireless
installation within diverse environments
Certified Wireless Infrastructure Technician (CWIT®) 5 Day Program
Program Overview Learner Profile
The Certified Wireless Infrastructure Technician (CWIT®) program is a This program is designed for individuals experienced within the network
comprehensive program perfect for those with 2-3 years’ experience within cabling installation environment wishing to extend their hands-on practical
network infrastructure who wish to extend their knowledge, practical hands- skills, knowledge, qualifications and certifications in relation to generic
on skills, qualifications and certifications into the wireless infrastructure wireless installation within diverse environments and with aspirations to
environment. progress into roles such as:
Learners can take their existing network cabling knowledge and skills to the u Site Supervisor, Site Logistics Manager, Health & Safety Supervisor (Risk
next level by gaining a valuable insight into current and emerging wireless Assessment) Customer Interface
networking technologies used for providing in-building wireless coverage.
Methods used for connection to backbone networks also feature with u Technical Lead (Surveyor, Resolver Certifier) Interface
explorations into the principles of microwave access radio, fibre systems and u Team Lead (Task Manager, Supervisor, Quality Assurance)
cable technologies such as DSL. Each subject area covers the latest standards
and codes of practice, and ensures technicians are armed with everything they Pre-Requisites
need to undertake installation projects to the highest possible standards.
To attend this program 2-3 years of verifiable cable installation experience
Focused practical hands-on sessions are incorporated throughout this program, is necessary. Successful completion of the Certified Network Cable Installer
including a focus on advanced wireless infrastructure troubleshooting, (CNCI®) program would be an advantage.
wireless coverage surveys and network testing tools. The organisation and
management of site records and wireless system test results through OEM Program Objectives
software is also included.
Successful learners will have the knowledge and practical skills to confidently
The duration of this program is five days; the content is comprehensive and install, test and certify installations in support of Wireless Ethernet and Small
detailed allowing network infrastructure professionals to have the potential Cell applications in the WAN environment and other emerging networking
to add real value to their skills by including these complex areas in their technologies.
product/service portfolio. A qualified CWIT® will be undaunted when dealing
with escalations and problem resolution within a strategic wireless network Qualification
project.
u Internationally and industry recognised BTEC Level 4 Professional Award
On successful completion, learners can demonstrate the highest levels of Certified Wireless Infrastructure Technician
competency and can feel confident that they possess the very latest technical
abilities within these fields of installation and feel confident that they are Certification
progressing through the Global Network Infrastructure Education Framework.
They also gain an internationally recognised BTEC Level 4 Professional u Official Certified Wireless Infrastructure Technician (CWIT®) certification
qualification and CWIT® certification - providing the use of post nominal u Use of CWIT post nominal title
letters after their name and the use of the official CWIT® logo. u Use of the CWIT® logo
Certifications are a commitment to life-long learning and offer the perfect
Program Content portal to ensure knowledge, skills and certification remain current and up-to
date. Each certification gained requires re-certifying every three years via an
50% Theory 50% Practical online learning management system.
Additional Awards
u Continual Professional Development (CPDs)
u 5 IEEE Continual Education Units (CEUs)
30 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
Certified Wireless Infrastructure Technician (CWIT®) Topics
CWIT® In-Building Installations
uu Structural support for wall and ceiling RF unit fixings
Role of the CWIT® in: uu Tools used for wall and ceiling fixings
uu PPE, steps, ladders, towers used during mounting of RF units
uu Role of the CWIT® in uu Installation of PoE switches and servers
u The core layer uu Connection and earth and AC/DC power
u The distribution layer uu Testing and connection of Ethernet and optical fibre cables
u The access layer uu Capturing MAC addresses & updating as-built documentation
Regulations, Standards, Codes, Organisations and Forums In-Building Commissioning
uu Powering up switches and servers
uu Wireless regulations, standards, codes and organisations uu Use of CLI and GUI
uu Wireless trade organisations and forums uu Entry of initial parameters to enable SON
uu Emerging wireless technologies and related standards uu Checks: RF coverage, handover, provision of service
uu Optimisation of RF coverage through physical adjustments
Fundamentals of Wireless Communications uu Use of test phone
uu Documenting test results
uu Wireless medium/spectrum uu Typical troubleshooting: Ethernet/ fibre cable tests, pings
uu Advantages of the Wireless solutions
uu RF propagation Wireless Infrastructure Troubleshooting
uu Modulation schemes uu Identification of faulty RF units or PoE devices
uu PoE testing
Wireless Networking Principles uu Coverage testing using test phone
uu Typical replacement procedures: RF units, switches, servers
uu Cellular, WLAN, PAN and Microwave technologies
uu Femto/Pico/Micro and Macrocells There are case studies to be completed within the program time frame, one
uu WLAN types each in support of WLAN and Cellular wireless infrastructure planning and
uu Frequency Bands and Channel Numbers installation. There is an exam at the end of the program.
uu Core Networks
uu NMS vs. EMS CWIT® Program Breakdown
uu CLI vs. GUI
uu TX/RX Diversity, MIMO antenna schemes u Advanced Copper Testing
uu Remote Radio Head (RRH) u Advanced Fibre Testing
uu PoE Switches u WAP Survey Activity
uu Self-Organising Networks (SON) u LAN Survey Activity
uu Network and Security Gateways u Technical Theory
uu Coverage and Capacity planning - overview u Case Study
uu Optimal positioning of RF units
uu Standards
Planning for In-Building Installations
uu On-site health and safety assessment
uu Wireless infrastructure administration and floor plans
uu Capacity & Coverage plans arising from use of planning tools
uu Ethernet and fibre cable route planning
uu Equipment mounting choices and types
uu Iteration process – ideal vs. practical choices
uu Rack space and equipment connection planning
uu AC/ DC planning
uu Ventilation planning
Advancing Data Associate
Center Professionals College
COPARPROTNREARTE EDUCATIONAL PARTNER
UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 31
CerƟfied Integrated
Infrastructure Technician
BTEC Level 4
Professional Award
5 Days
Perfect for individuals wishing to extend their
knowledge surrounding the installation and
commissioning of intelligent network devices
Certified Integrated Infrastructure Technician (CIIT®) 5 Day Program
Program Overview Learner Profile
Take your existing network infrastructure skills to new technical levels, This program is designed for those wishing to extend their technical knowledge,
developing a “smart hands” approach to infrastructure delivery and gain further develop practical skill sets, with an aim to achieve a broader technical
a comprehensive knowledge of a range of intelligent devices that support level capability, supported by professional qualification and certification.
smart building technical architecture.
Pre-Requisites
The Certified Integrated Infrastructure Technician (CIIT®) program aims
to develop the knowledge and practical skills required to deliver network At least four years verifiable experience within the network infrastructure
infrastructure projects that include the installation and commissioning of sector or relevant qualifications. Successful completion of the Certified
intelligent network devices. It’s a comprehensive five day program perfect Network Cable Installer (CNCI®) program would be an advantage.
for those with at least four years of verifiable experience within the network
infrastructure sector, or relevant qualifications and certifications in a wider Program Objectives
project environment.
Successful learners will have the knowledge, competency and confidence
A certified CIIT® also takes into account the requirements for compliance, to install and commission Smart Building technology devices. On successful
having a full understanding of national and international regulations, codes completion learners will demonstrate the highest levels of technical skills
and standards. During the program learners will also have access to current and capability when installing wireless access devices, VoIP telephony, CCTV
standards for reference purposes. cameras, door access controls and biometric security systems.
Learners will explore the effect of bandwidth demand on the network based Program Requirements
on the operating parameters of a range of intelligent devices. In addition, the
effects of power demand by Power over Ethernet (PoE) devices on the cable Learners are required to bring a laptop or suitable device with unrestricted
infrastructure will also be addressed. internet connectivity, the latest internet browser and suitable applications for
reading PDF and standard office documents.
Practical hands-on sessions are incorporated throughout this program,
focusing on PoE network equipment architecture. Learners will also site and Qualification
mount equipment to optimise coverage and direction, and will commission
and configure devices into service. Such devices include wireless access u Internationally and industry recognised BTEC Level 4 Professional Award
points, VoIP telephony, CCTT cameras, security control systems (both swipe Certified Integrated Infrastructure Technician
access and biometric).
Certification
A CIIT® can also feel confident that they are progressing through The Global
Network Infrastructure Education Framework. They also gain an internationally u Official Certified Integrated Infrastructure Technician (CIIT®) certification
recognised BTEC Level 4 Professional Award and official CIIT® certification. This u Use of CIIT post nominal title
certification enters the learner into a commitment to life-long learning and u Use of the CIIT® logo
offers the perfect portal to ensure knowledge; skills and certification remain Certifications are a commitment to life-long learning and offer the perfect
current and up-to-date. portal to ensure knowledge, skills and certification remain current and up-to
date. Each certification gained requires re-certifying every three years via an
Program Content online learning management system.
30% Theory 20% Case Study 50% Practical Additional Awards
u Continual Professional Development (CPDs)
u 5 IEEE Continual Education Units (CEUs)
32 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]
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