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Published by dpreston, 2020-06-29 15:58:50

CNet Training Brochure 2020

CNet Training Brochure 2020

The Global Leader in Technical Education
for the Digital Infrastructure Industry

2020

Chicago New York
Phoenix Dallas
Philadelphia Atlanta
Salt Lake City Washington D.C.
Mexico City San Francisco
SeaƩle Edison
Denver Las Vegas
CharloƩe San Jose
Toronto Herndon

Dubai London
Hong Kong Amsterdam
Singapore
Johannesburg Dublin
Riyadh Frankfurt
Sydney Edinburgh
São Paulo
Tokyo

www.cnet-training.com
1

The Global Leader in Technical Education
for the Digital Infrastructure Industry

Contents COPARPROTNREARTE

3. 23 Years of Education Experience Advancing Data
4. Delivering Education Across The Globe Center Professionals
5. The Global Digital Infrastructure Education Framework
6. Certifications & Accreditations EDUCATIONAL PARTNER
7. Qualifications and their Equivalents
8. Why Choose CNet?
9. Delivered by Expert Instructors
10. Remote Attendance Programs
11. Data Centre Fundamentals
12. Certified Data Centre Technician Professional (CDCTP®)
14. Certified Data Centre Design Professional (CDCDP®)
16. Certified Data Centre Management Professional (CDCMP®)
18. Certified Data Centre Energy Professional (CDCEP®)
20. Certified Data Centre Audit Professional (CDCAP®)
22. Certified Data Centre Sustainability Professional (CDCSP®)
24. Masters Degree in Data Centre Leadership & Management (MA)
26. Certified Network Cable Installer (CNCI®)
28. Certified Network Infrastructure Technician (CNIT®)
30. Certified Wireless Infrastructure Technician (CWIT®)
32. Certified Integrated Infrastructure Technician (CIIT®)
34. Certified Network Infrastructure Design Professional (CNIDP®)
36. Certified Telecommunications Project Management (CTPM®)
37. Competency & Confidence Assessment Modelling (CCAM®)
38. Associate College
39. Clients

About CNet

International award-winning education company, CNet, has been designing and delivering professional network infrastructure training and education programs since
1996.

Today CNet is the global leader in technical education for the digital infrastructure industry, comprising the data centre and network infrastructure sectors, and is the only
industry dedicated education provider to award both internationally recognised qualifications and professional certifications. These qualifications start at level three and
culminate in the world’s only level seven Masters Degree program in Data Centre Leadership and Management.

A significant part of CNet’s history is the development of the highly acclaimed Global Digital Infrastructure Education Framework, which offers industry professionals an
opportunity to plan technical education, qualifications and certifications to meet on-going individual and business needs.

CNet deliver classroom-based technical education programs led by expert instructors in locations across the world and via remote attendance, allowing ease of access
to all industry professionals wherever they are, in addition to distance learning programs. Alongside its impressive client list of multinational organisations, the company
is proud of its close associations with the world’s leading trade associations and industry bodies including the Data Centre Alliance, Infrastructure Masons, AFCOM and
7x24. CNet is trusted by many of the world’s leading manufacturers of data centre and network infrastructure solutions to design and deliver their specific training and
education programs.

2 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] V.0212

24 Years

of Technical Education Experience

Founded in 1996, CNet is highly trusted by the global data centre and network infrastructure sectors and recognised around the world for its quality
of delivery and technical excellence.

1996 1998 1999 2000 2000

CNet Training began trading Winner - Winner - Became an Approved Winner -
CommunicaƟons Industry CommunicaƟons Industry Pearson Centre Networking Industry Award

Award for the Trainer Award for Outstanding for Training Company
of the Year Achievement of the Year

2001 2002 2003 2004 2005

Winner - Winner - Winner - Winner - Launched the CerƟfied
Networking Industry Award Networking Industry Award Networking Industry Award Networking Industry Award Data Centre Design

for Training Company for Training Company for Training Company for Training Company Professional (CDCDP®)
of the Year of the Year of the Year of the Year Program

2005 2007 2007 2009 2010

Launched Programs NCN voted CNet as one of Launched the CerƟfied Awarded the 2012 Go for Growth - Finalists for
into the United States the top ten most influenƟal Data Centre Technician Olympics Project Excellence Awards
Professional (CDCTP®)
organisaƟons Professional Services
Program

2010 2011 2011 2012 2012

Launched the CerƟfied Data Winner - We trained our 35,000Ǧǚ individual Opened Singapore Launched the CerƟfied
Centre Management Professional Comms Expo Award for and launched the CerƟfied office locaƟon and Data Centre Energy
Outstanding ContribuƟon Network Cable Installer United States office locaƟon
(CDCMP®) Program (CNCI®) Program Professional (CDCEP®)
to the Industry Program

2012 2013 2014 2014 2014

Winner - Winner - CNet Launched the Masters Launched the CerƟfied Chosen to be an AFCOM
Netcomm’s Award for Data Network World - Degree in Data Centre Leadership Network Cable Installer EducaƟonal Partner
Centre Professional Development Vendor Awards - (CNCI®) as the new industry
Training Provider of the Year and Management with standard cerƟficaƟon 2015
& Training Excellence Anglia Ruskin University, UK
2015 Launched the CerƟfied
2014 2014 2015 Data Centre Audit
CNet launched a NEW
Winner - Launched the CerƟfied Launched the CerƟfied Distance Learning program Professional (CDCAP®)
Best ContribuƟon to EducaƟon Network Infrastructure Network Infrastructure Data Centre Fundamentals Program
for the Data Centre Industry in Design (CNID®) Program Design Professional (CNIDP®)
the InternaƟonal Data Centre 2016
Program
and Cloud Awards Winner -
2016 2016 2016 Intelligent Training Provider
2015
Our 20th Anniversary! Launched the World’s Winner - of the Year
Launched the CerƟfied First CCAM® Tool for the InnovaƟon in Global Data Centre
Network Infrastructure
Technician (CNIT®) Program Data Centre Sector EducaƟon Award from the
Datacloud Awards

2017 2017 2017 2018 2018

Launched the CerƟfied Approved as an Associate Chosen as the official Global CNet launched CNet won the Best Programme
Network Infrastructure Design College by Anglia Ruskin EducaƟon Partner with media Remote AƩendance for Data Centre Training Award
Professional (CNIDP®) Program University (ARU) to deliver the technology company, BroadGroup
Masters Degree in Data Centre Classes at BroadGroup’s Datacloud
in the U.S. Leadership and Management and their global Datacloud Europe event
events series 2018
2018 2019
2018 2018 CNet Released high level
CNet won the Best Programme data centre programs with a C I I TLaunched the CerƟfied
for Data Centre Training Award Launched the CerƟfied First Masters Degree in Integrated Infrastructure
Data Centre Sustainability Data Centre Leadership and New 5-day duraƟon Technician (CIIT®) Program
at BroadGroup’s Datacloud Professional (CDCSP®) Program
Asia event Management GraduaƟon
Ceremony

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 3

Delivering Education Across The Globe

CANADA UK
NORTH AMERICA
EUROPE
MIDDLE EAST

AFRICA ASIA PACIFIC

CNet Training is doing a great job with LATIN
bringing awareness to what we need AMERICA

to know. The Instructor was excellent, explaining all parts of the CDCT® program
in depth and from real life situations which made it more relatable, the
SITE SERVICES TECHNICIAN training was very clean. The Instructor is very very knowledgeable in every

The CDCAP® program is intense yet the Instructor made everyone in the class think aspect.
about the wastes/inefficiencies within data centres we can easily avoid and as a SENIOR IBX TECHNICIAN IV

result our companies could save millions while respecting the environment. I certainly appreciate the coaching and guidance on the Masters Degree.
Looking at what I have gained in the past few months, it has really helped
DATA CENTRE ENGINEER
”me personally and professionally. A whole lot of new horizon has opened
The CDCEP® program was very well implemented, giving for me and I am able to see clearer from a leadership perspective.
valuable information and insight into energy efficiency and PROJECT MANAGER

how we can use it to its best ability.

DATA CENTRE MANAGER

The CDCDP® program is excellent! Chalked full of information. The Instructor
was fantastic and a joy to learn from. The material is all there and relevant.

DATA CENTRE ENGINEER

I really enjoyed the CDCM® program, it was very For the record the CNIT® is probably
informative and filled a lot of gaps I’ve often wondered the best program I have done. Bring

about in my career in the data centre. on the design program!

DATA CENTRE SERVICES SUPERVISOR ESTIMATOR

The CNIDP® is an excellent program. An The CNCI® is a fantastic program which I got
extremely educational and satisfying a lot out of! It also seems to be really useful
program, it exceeded my expectations, for others with lots of experience, as well
as myself with very little experience. Great
thank you.
content and delivery.
INFRASTRUCTURE MANAGER
ICT TECHNICIAN

We used the training for the CTPM® as a team building event. We allowed ourselves the 30 hours of formal classroom time as indicated
and I’ve got to say that the whole experience was thoroughly enjoyable and sparked some interesting conversations around what we

would consider to be standard practice and some of the information we learned, not to mention some lively debates.

DATA CENTRE MANAGER

4 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

The Global Digital Infrastructure Education Framework

Recognised and respected all over the world, the highly acclaimed Global Digital Infrastructure Education Framework allows industry professionals to map education
to meet their needs. It provides designations that have become key skills reference points that allow those holding them to clearly demonstrate their ability and
experience. Each program addresses the skills and knowledge requirements of different roles throughout the industry and you can enter the framework at any
level, depending on your experience.

Masters Degree in Data Centre Leadership and Management Executive Leadership Education Programs LEVEL 7
3 Years Distance Learning
Leadership in the Second Machine Age
Finance for General Managers
Strategic People Management
Strategic Leadership in Context

Each Program = 3 Days

Certified Data Centre Certified Data Centre CerƟfied Data Centre LEVEL 5
Energy Professional Sustainability Technician Professional
Professional
BTEC Level 5 BTEC Level 5 CertiBfTiEeCdLeNveelt4work
Professional Diploma Award PIrnoferasssiotnrualcAtwuarred

5 Days 5 Days Design Professional
BTEC Level 5
Enter the FramEentwerortkheatFrAanmyeLweovrkel,atDAenpyeLnedvieln,gDoenpeYnodiurngExOpneYroiuernEcxeperience Certified Data Centre Certified Data Centre Certified Data Centre
Management Audit Professional Design Professional Professional Award
Professional Professional Unit = 3 Days
BTEC Level 5 BTEC Level 5 BTEC Level 5
Professional CerƟficate Professional Award +
Professional Award
5 Days 5 Days Certified Network
5 Days Infrastructure Design
30 HCoourres UDinstitan=ce5 LDeayrnsing

CerƟfied Data Centre Certified CIIT Certified Outside LEVEL 4
TelecommunicaƟons Plant Technician
CTeercthinfiiceidanDParotafesCseionntarle Project Management Certified Integrated BTEC Level 4 Award
TechnicBiTaEnC PLervoefle4ssional Infrastructure Technician
BTEC Level 4 5 Days
Professional Award Professional Award BTEC Level 4 Award
BTEC Level 4
30 Hours Distance Learning 5 Days
Professional Award or 3 Day Classroom
Professional Unit = 2 Days Certified Audio Certified Wireless Certified Network
Visual Technician Infrastructure Technician Infrastructure Technician
+ BTEC Level 4 Award
Coming Soon - 5 Days BTEC Level 4 Award BTEC Level 4 Award
Certified Data Centre Coming Soon - 5 Days 5 Days
Technician

30 HCoourres UDinstitan=ce3 LDeayrnsing

Data Centre Programs CNCI COPPER CABLING CNCI FIBRE OPTIC CABLING LEVEL 3

Network Infrastructure = BTEC Level 3 Award + BTEC Level 3 Award
Programs

Data Centre Certified Network (Copper) (OpƟcal Fibre)
Fundamentals Cable Installer
16 Hours Distance Learning
5 Days 5 Days

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 5



















Certified Data Centre Design Professional (CDCDP®) Topics

CDCDP® u Design for growth management Heat Rejection or Reuse
u Channel connections
What is a Data Centre? u Connection topologies u Heat transfer considerations
u Optical connectors, past and present u DX systems
u The data centre stack u Optical fibre management u Chilled water CRAHs
u Types of data centre u Types of optical cable u Chiller options
u Advantages/disadvantages of pre-terminating cables u Adiabatic cooling
The Design Planning Process u Optical component loss and link power budgets u CWS and CHWS plant
u Application link loss u Design considerations
u Main design considerations u Optical testing requirements u Free cooling and free - air cooling
u Developing a project plan u Pre-terminated cabling u Commissioning maintenance
u Planned preventative maintenance
Scoping the Requirement Safety and Manageability
Energy Use Systems
u Identifying key stakeholders u Local codes and regulations
u Market and political drivers u Fire safety plan u Energy efficiency issues
u National and international standards u ASD and detection systems u Layers of inefficiency
u Availability and resilience classifications u Fire suppression systems u Power system provision
u Introduction to availability models (Uptime Tier, TIA u Fire safety cable requirements u Cooling system provision
942-B Rating, BICSI Classes & Syska Hennessy Critical u Security and access control u Understanding areas of improvement
Levels)
u Recommendations for location, size, height, floor Commission and Handover IT Infrastructure
loading, lighting and decor
u Benefits of commissioning u Extending the operating envelope
Whitespace Floor u Commission process and test sequence u Environment zones
u Handover process and training u Accurate IT calculations
u National and international standards u Lessons learned u Energy use in the IT equipment
u Structural and load requirements u Software and storage considerations
u Recommended floor heights Power Review u Transformation options
u Airflow and sealing u Energy efficient IT equipment
u Ramps and access u Power consumption trends
u Seismic protection u Energy availability, security and cost Power Systems
u Slab floor construction considerations u Energy challenges facing the data centre
u Energy use in the data centre
Cabinets Power Regulations u DC power train
u Matching the support to the IT load
u Requirements of a cabinet u Which regulations affect data centres? u Transformer efficiencies
u Security, safety and stabilisation u Environmental regulations and pressures u UPS & motor efficiencies
u Clearance, accessibility and ventilation u Energy and environmental programs u DCiE for modular provisioning
u Cable management u Maximising the power factor
u Seismic stability considerations Power Basics u Measuring and monitoring
u Design specifications u Infrared inspections
u Ohm’s law, Joule’s law, the Kirchhoff laws u Planned electrical safety inspections
Power u Electrical parameters u Implementing data centre electrical efficiency
u AC and DC
u Regulations and codes u Single phase and three phase Cooling Efficiency
u The meaning of N, N+1, 2(N+1) etc. u Residual currents
u Power delivery and distribution losses u Harmonics u Cooling a cascade system
u Uninterruptible Power Supply (UPS) options u Affinity laws and cooling equation
u Generator considerations Power to the Data Centre u CRAC and CRAH efficiencies
u Power distributions units u Optimising air-side systems & water-side systems
u Power distribution to, and in, a rack u Where does the electricity come from? u DCiE for cooling options
u Remote Power Panels (RPPs) u Electrical supply options u Diagnostic and site specific monitoring
u Emergency Power Off (EPO) u Transformers u Design considerations
u Estimating power requirements u Surge suppression devices
u Costs of electrical power Data Centre Metrics
Cooling u Types of tariff available
u Alternate power supply options u Where and what can we measure?
u National and international standards u The metric stack
u Basics of air conditioning principles Distribution in the Data Centre u Metric characteristics
u CRAHs and CRACs u Current Industry metrics (PUE, CUE, WUE, ERE, RCI & RTI)
u ASHRAE Operational parameters u Electrical circuit requirements u Chained value metrics (CADE)
u Under floor plenum approach u Switching devices u Proxy metrics (FVER, DPPE, DCeP)
u Hot aisle/cold aisle layout principles u Power factor correction units
u Hot and cold aisle containment u Automatic and static transfer switches Efficiency Models & Best Practices
u Psychrometric charts u Main, feeder, sub-main circuits
u Min and max throw distances for under floor air u Power distribution units u Energy calculations
u Bypass and recirculation u Remote power panels u Levels of modelling
u Airflow management u Final circuits u Modelling tools
u Chilled water racks, CO2, free air cooling u Cable and fuse sizing u Sources of guidance
u Power distribution and associated losses u Effective v Efficient
Earthing & Bonding u TN-S systems u The DC language barrier
u Energy efficiency u The multi-functional team
u Applicable standards u Design for efficiency, operability & flexibility
u The terminology of earthing, grounding & bonding Standby Power u Industry recognised best practices
u Equipotential bonding
u Electrostatic Discharge (ESD) u UPS, components, batteries and redundant systems Design Management
u Functional earths u UPS options and considerations
u The Signal Reference Grid (SRG) u Static and maintenance bypasses u Characteristics of project management
u Standby generators u Key project processes
Cable Containment, Management & Protection u Identifying and engaging with key stakeholders
Cooling Review u Setting goals
u Applicable standards u Prioritisation of activities
u Separation of power and data cables u Data centre limiting factors u Cornerstones of project management
u Administration and labelling u Sources of cooling inefficiencies
u Types of conduit, trunking, tray, etc available u Cooling trends Managing the Design Process
u Earthing and bonding
u Containment fill ratio Regulatory Climate u What is to be delivered?
u Underfloor v Overhead containment u What constraints are there?
u Cable management, in and to a rack u Which regulations affect data centres? u Managing dependencies
u Fire stopping u Environmental pressures u Managing the tribes
u Cooling efficiency u Managing conflict
Delivering the IT strategy u Design considerations & planning redundancy u Identifying risk
u Overview of Computational Fluid Dynamics (CFD) u Risk and issue management
u Data centre equipment u Periodic review process u Change management
u Functions and protocols, current and future u Reporting and communication
u Data centre connections Environmental Parameters
u Cabling requirements Managing the Design Implementation Process
u Cabling standards u Standards, NEBS, ETSI, ASHRAE
u Cabling options u Operating environment ranges u Project charter and specification
u The impact of 40G and 100G u Rate of change u Risk assessment and management
u The impact of virtualisation u ASHRAE psychrometric charts u Scope management
u Humidification systems u Float and critical path
Copper and Optical Fibre Cabling Connectivity u The need for sensors u Human resource management
u Measuring and monitoring u Project integration and work breakdown structure
u Cabling standards u Time and cost management
u Cable categories supporting 10GBASE-T, CAT6A, Cat 7A & Collecting the Heat u Handover and progressive acceptance
Cat 8
u Screened vs unscreened cables u Cooling system overview There are a number of group discussions and individual
u High density patching u CRACs and CRAHs design exercises throughout this program.
u Alien crosstalk u Maximising existing investment
u Copper test requirements u Rack v row options
u Dynamics and problems of air flow
u Liquid cooling
u Comparison of high-density cooling
u Available cooling options

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 15

CerƟfied Data Centre Perfect for individuals wishing to enhance their ability to
Management Professional effectively manage, control & improve the data centre

BTEC Level 5 “What a fantastic program, great material, great instructor and great
Professional Award in class network. It was good to meet other industry professionals and

5 Days discuss data centre management practices.”

Certified Data Centre Management Professional (CDCMP®) 5 DAY PROGRAM

Program Overview Program Duration

Gain unparalleled knowledge, skills and competency to manage 5 day class requiring pre-class study of approximately 20 hours.
the complex technical environments of a data centre facility and
the ability to optimise its effectiveness by driving efficiencies. Learner Profile
Create a credible business strategy and apply strong leadership
to maximise the operational capability of the data centre whilst The program is designed for individuals wishing to enhance their ability to
continuing to meet the on-going demands of the business. strategically manage, control and improve the operational effectiveness of a
data centre environment.
The five-day Certified Data Centre Management Professional (CDCMP®) is a
comprehensive program that investigates the functionality of all elements of Pre-requisites
a data centre facility and the relationships and dependencies between them,
with a focus on maintaining consistent reliability, security and integrity of data Experience of working within a data centre environment is essential; preferably
and the availability of service. with two years experience in a technical IT or operations role. If you would like
to discuss your experience or suitability for this program please contact us.
Opening with a solid grounding in the basic design principles, the program
progresses to provide an overview of the physical infrastructure elements, Program Requirements
through to an understanding of the project management methodology
required to deliver complex data centre projects. Learners are required to undertake pre-class study, which is fully supported
by an experienced and dedicated online Tutor. Learners are also required to
It also explores the efficient management of the often conflicting operational bring a webcam enabled laptop or suitable device with unrestricted wireless
and maintenance demands required of the data centre plant to continuously internet connectivity, the latest internet browser and suitable applications for
deliver the business needs. The challenges of regulatory compliance, data reading/annotating PDFs and editing standard office documents.
centre strategies and audit demands are also thoroughly examined. Real-life
case studies are used to demonstrate putting theory into practice. Program Objectives

A certified CDCMP® also considers the requirements for compliance, Upon completion, successful learners will have an unrivalled knowledge of how
having a full understanding of national and international regulations, codes to effectively manage a data centre environment to optimise its effectiveness
and standards. During the program, learners will be provided a valuable in a more efficient manner whilst meeting the strategic operational demands
opportunity to access the latest industry standards. of the business.

Following this program, you are encouraged to continue your professional Qualification
development by advancing your knowledge and skills to gain further official
certifications and qualifications by progressing through The Global Digital u Internationally and industry recognised BTEC Level 5 Professional
Infrastructure Education Framework which maps education programs to Award in Certified Data Centre Management Professional
career advancement throughout the network infrastructure and data centre
sectors. Certification

The CDCMP® program is classroom-based and led by one of CNet’s expert u Official Certified Data Centre Management Professional (CDCMP®)
Instructors and is also available via remote attendance. certification
u Use of the CDCMP post nominal title
u Use of the official Certified Data Centre Management Professional
(CDCMP®) Digital Badge
u Use of the CDCMP® logo

Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to-
date. Each certification gained requires re-certifying every three years via an
online learning management system.

Additional Awards

u Continual Professional Development (CPDs)
u 7 IEEE Continual Education Units (CEUs)

16 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CDCMP® Benefits for Individuals CDCMP® Benefits for Businesses

u The ability to develop a management strategy that aligns with the business u Establish confidence that the data centre manager is competent to

operational requirements strategically manage data centre processes and procedures through

u Recognises the need to develop a multi-disciplinary team supporting continual improvement planning to meet the operational demands of the
all operational functions of the data centre business

u Can identify the processes within data centre operations that ensure u Confidence that the data centre manager can build a strong team to
consistent reliability, security and integrity of data and the availability of effectively deliver all operational requirements to ensure maximum service
service. uptime

u Ensures that service levels agreements and key performance indicators are

consistently met, to establish and improve customer satisfaction

Certified Data Centre Management Professional (CDCMP®) Topics

CDCMP® Purpose Legislation and Regulations
u The data centre stack u Data protection
What is a Data Centre? u The key constraints (power, cooling, space and IT u General Data Protection Regulation (GDPR)
u Data centre definition connectivity) u Computer Misuse Act
u Data centre options u System availability u Freedom of Information Act
u Business demands u Efficiency metrics u Cloud service provider legislation
u Growth and demand challenges u Importance of commissioning u Electricity regulations
u Importance of capacity management u Electricity at work regulations, national electrical
Understanding Basic Design Principles u Managing initial design principles code
u Identifying the business need u Building and regulations
u Building a business case Management of Processes u Health and Safety
u National and international standards u Introduction to ITIL u Environmental legislation
u Site and building considerations u DCO & FM framework
u Tier levels u Key performance indicators (KPIs) Codes of Practice
u Criticality and availability u RACI matrices u EU code of conduct
u Determining data centre capacities u DoE DCEP (Data Centre Energy Practitioner)
Management of People - Green Grid maturity model
Physical Infrastructure u Appreciation of different skill-sets
u Power infrastructure u Creating a multi-disciplinary team Standards and Accreditations
u Static and automatic transfer switches u Constructing a data centre team u National and international standards
u Measuring and monitoring u Accreditations
u Cooling infrastructure Management of Plant
u Cooling management options u Management of plant overview u Uptime Institute
u Cable infrastructure considerations u Power management u Certified Energy Efficient Data Centre Award
u IT systems and services u IT environment management (CEEDA)
u Storage management u Cooling management u Building Research Establishment
u IT security Environmental Assessment Method
u Access and security Energy Efficiency (BREEAM)
u Understanding what is attainable and u Leadership in Energy and Environmental
Implementing Data Centre Projects prioritisation Design (LEED) ISO 50001 & 14001
u Business case u Efficiency demands
u The project cycle u Efficiency measures The Audit Process
u Prioritisation of activities u Validation of processes and procedures u What is an audit?
u Triple constraints u Defining the business requirement
u Customer value Management of Services u What should be audited?
u Quantitative risk analysis u Management of SLA’s u Audit outcomes
u Rolling wave planning u Data centre service management u Potential risk evaluation
u Decomposition u Automated tools
u Change management u Activity planning Auditing the Data Centre Physical
u Documentation Infrastructure
Business Strategy u Audit guidance
Managing the Data Centre u Data centre strategic context u Site specific activities
u Regulations, standards, processes u Strategic planning u Evaluating the key environments
u Service management frameworks u Drivers for the business and IT strategies u Commissioning
u Service life cycles u The impact on the data centre u Functional testing
u OLA, SLA and KPIs u Aligning IT with the business strategy u Trend analysis
u Process and procedures: u Recommended practices
IT Strategy
u Moves, adds, changes u The link between business and data centres Performance Audits
u Energy efficiency u IT strategy framework u Current industry metrics
u System availability u Portfolio management u Modelling calculations
u Decommissioning u Execution plan u Bin analysis
u Transformation programs
u Consolidation Supporting Strategies Environmental Audits
u Virtualisation u Strategic planning processes and techniques u The need to measure and monitor
u Cloud computing u Supporting strategy examples u Site specific monitoring
u Relocation u Energy use and monitoring
u Data Centre facility management u Power continuity
u Facility operations u Cooling continuity Asset Management
u Building Management Systems (BMS) u Finance u Areas of asset management
u Fire safety compliance u Fire safety u Asset management strategy and life cycle
u Security and access control u Asset management tools
u Fire suppression u Business continuity/disaster recover
u Cleaning Professional Program Review
There are a number of group and individual
management based case studies throughout this
program.

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 17

CerƟfied Data Centre Perfect for individuals responsible for the
Energy Professional management and the use of data centre energy

BTEC Level 5 “The CDCEP® was very well implemented, giving valuable information and
Professional Diploma
insite into energy efficiency and how we can use it to it’s best abilities.”
5 Days

Certified Data Centre Energy Professional (CDCEP®) 5 DAY PROGRAM

Program Overview Program Duration

Become an expert in data centre energy management. 5 day class requiring pre-class study of approximately 20 hours.

Learn how to create an energy efficiency plan for your data Learner Profile
centre. Includes creation, implementation, analysis and
formulating recommendations with the ultimate objective of This program is targeted at individuals who are responsible for the management
reducing energy use and cutting carbon emissions. and use of energy within a data centre.

The Certified Data Centre Energy Professional (CDCEP®) program considers Pre-requisites
the global focus on how energy prices and environmental protection is driving
the need to reduce energy wastage through greater efficiency. It is of utmost Experience of working within a data centre environment is essential; preferably
importance and an issue that continues to be foremost in the minds of those with two years experience in a technical IT or facilities role. If you would like to
operating data centre facilities. discuss your experience or suitability for this program please contact us.

The five-day program teaches expertise in energy efficiency and provides the Program Requirements
tools to make a significant contribution to the energy strategy and effectively
deal with, and manage, energy related issues and deliver efficiencies. Learners are required to undertake pre-class study, which is fully supported by
an experienced and dedicated online Tutor. Learners are also required to bring
Strategically plan, design and implement an energy plan for data centre a webcam enabled laptop or suitable device with unrestricted wireless internet
facilities, focusing on energy efficiency. Learners will be introduced to connectivity, the latest internet browser and suitable applications for reading/
current energy profiler tools and models to analyse site data and formulate annotating PDFs and editing standard office documents.
a comprehensive action plan to implement real energy savings potential and
capacity reclamation. Program Objectives

The use and distribution of power will be explored considering server and Gain an unrivalled knowledge and forward-thinking approach to energy
IT equipment, and how usage can quickly spiral out of control when it is not provision. Become an expert in the analysis of energy usage, identify
being measured, monitored and maintained correctly. In addition, the use of opportunities for efficiencies, structure and implement a detailed energy
redundant and back-up power infrastructure will be analysed considering the efficiency plan.
power utilisation for air-conditioning, fire suppression, security, alarms and
other supporting systems. Qualification

A certified CDCEP® also considers the requirements for compliance, having a u Internationally and industry recognised BTEC Level 5 Professional
full understanding of national and international regulations, codes, standards Diploma in Certified Data Centre Energy Professional
including the U.S. Department of Energy (DoE) standard. During the program,
learners will be provided a valuable opportunity to access the latest industry Certification
standards.
u Official Certified Data Centre Energy Professional (CDCEP®) certification
Following this program, you are encouraged to continue your professional u Use of the CDCEP post nominal title
development by advancing your knowledge and skills to gain further official u Use of the official Certified Data Centre Energy Professional
certifications and qualifications by progressing through The Global Digital (CDCEP®) Digital Badge
Infrastructure Education Framework which maps education programs to career u Use of the CDCEP® logo
advancement throughout the network infrastructure and data centre sectors.
Certifications are a commitment to life-long learning and offer the perfect
The CDCEP® program is classroom-based and led by one of CNet’s expert portal to ensure knowledge, skills and certification remain current and up-to-
Instructors and is also available via remote attendance. date. Each certification gained requires re-certifying every three years via an
online learning management system.

Additional Awards

u Continual Professional Development (CPDs)
u 7 IEEE Continual Education Units (CEUs)

18 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CDCEP® Program Objectives

u Strategy basicsDirection ovement - Did we get there? u Active efficiency measures
u Know where you areCapability u Processes and procedures
u Know where you want to go 4.
u Develop action plans 5. Con itnuous Impr Implement u S ite specific and
u Implement plans energy use systems
u Continuous improvement plans
u IT specific analysis
Strategy 3. Energy 1. u Analysis tool kits
Develop Know
PLAN Strategy where u Accreditations
you are
u Immediate (4Cs) u Active measures
u Medium term - Capex action plans u Codes
u Long term - Capex u ROI
u Future developments 2.
u Do they meet ROI expectations? Know where

you want
to go

Certified Data Centre Energy Professional (CDCEP®) Topics

CDCEP® Energy Strategy A Strategy for Energy Management
u Energy efficiency policy u Energy management roadmap
Need for Energy Efficiency? u Energy efficiency strategy u Energy management team
u ICmOp2aecmt iosfsiionncrseiasssueedsenergy u Energy action plan & management review u Energy awareness
u demand
Energy Efficiency Plan Immediate Energy Actions (4C’s)
u Data centre constraints u Elements of the energy efficiency plan u Importance of the four key constraints
u Continual monitoring u Identifying the immediate concerns
Corporate Social Responsibility u Actioning the immediate concerns
u Understanding Corporate Social Responsibility Delivery of the Energy Efficiency Plan
(CSR) u Deployment of the energy efficiency plan Medium-Term CAPEX Actions
u Implementation of ISO 26000 u Measuring, monitoring and reporting u IT measures
u Energy efficiency procurement u Cooling measures
Energy Audits u Power measures
u Energy audit process Site Specific Energy Audits u CAPEX & ROI impacts
u Primary audit environments u Audit direction
u Actions to improve energy efficiency u Site specific audit plans Long-Term CAPEX/OPEX Actions
u Key energy audit areas u Long-term power efficiency
Energy Evaluation u Long-term cooling efficiency
u Understanding energy consumption Energy Use Systems u CAPEX & OPEX evaluation
u Identification of areas of concern u Major energy use systems
u Evaluation and modelling sources u Energy profile changes Processes & Procedures
u Optimisation actions u Process & procedure requirements
Achievable Expectations & Energy Forecasting u Process & procedure monitoring and control
u Achievable expectations System Specific Analysis
u Industry best practices u IT analysis Future Technical Developments
u Analysis and calculations u Power infrastructure analysis u New developing technologies
u Forecasting growth u Environmental analysis
u Cooling analysis Energy Efficiency Accreditations
Energy Metrics u Environmental accreditations
u Need for metrics Analysis Toolsets u Energy accreditations
u Current industry metrics u Data centre toolsets u Data centre energy accreditations
u New proxy metrics
Active Energy-Efficiency Measures There are a number of group and individual case
Capacity Reclamation u Establishing an energy baseline studies to formulate energy efficiency plans
u Understanding design parameters u Measuring and monitoring throughout this program.
u Importance of the four key constraints u Data analysis and energy plan preparation
u Decommissioning u Real-time monitoring
u Capacity management
Return on Investment
KPIs & Metrics u Return on Investment (ROI)
u Defining KPIs u IT value
u Selecting and preparing KPIs u Financial planning
u KPI measuring models u Total Cost of Ownership (TCO)

Business Continuity Codes & Best Practice
u Business continuity considerations u U.S. Department of Energy (DoE) standards
u Site selection considerations u EU Code of Conduct
u Energy efficiency considerations

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 19

CerƟfied Data Centre Perfect for data centre professionals wishing to extend
Audit Professional their knowledge in this highly specialised area
BTEC Level 5
“Very informative, I could easily apply what I learnt to my
Professional CerƟficate
5 Days data centres, it has shown me there is a lot to do in my
space and the value of implementing audits”

Certified Data Centre Audit Professional (CDCAP®) 5 DAY PROGRAM

Program Overview Program Duration

Plan and implement a strategic data centre audit process. 5 day class requiring pre-class study of approximately 20 hours.
Analyse audit data to verify and baseline the status of the
data centre and create an action plan to reduce risk and Learner Profile
improve the operational capability to support business
continuity. This program is for data centre professionals with the technical experience
within the varying data centre environments wishing to extend their
The demand for a data centre to run at its optimum capability in both an knowledge, skills and certifications in this highly specialised area.
effective and efficient manner is an essential requirement for a business. This
five-day program provides data centre professionals with the skills, knowledge Pre-requisites
and competency to create a strategic plan and undertake a comprehensive
audit of data centre environments. Experience of working within a data centre environment is essential; preferably
with two years experience in a technical IT or facilities role. If you would like
Gain an understanding of the importance of acquiring detailed and accurate to discuss your experience or suitability for this program please contact us.
information concerning the operational capability of the data centre facilities.
The program details the requirement to continually measure, monitor and Program Requirements
collate data to identify the potential areas of risk and the need to make
recommendations to improve the availability, resilience and efficiency of a Learners are required to undertake pre-class study, which is fully supported
data centre. This includes the physical infrastructure (IT, power and cooling), by an experienced and dedicated online Tutor. Learners are also required to
building facilities, asset management, documentation, processes and bring a webcam enabled laptop or suitable device with unrestricted wireless
procedures. internet connectivity, the latest internet browser and suitable applications for
reading/annotating PDFs and editing standard office documents.
A certified CDCAP® also considers the requirements for compliance, having
a full understanding of national and international regulations, codes Program Objectives
and standards. During the program, learners will be provided a valuable
opportunity to access the latest industry standards. Demonstrate advanced knowledge and ability to plan and implement a
program of data centre audits in line with the very latest industry requirements
Following this program, you are encouraged to continue your professional and standards to improve efficiency within the four key constraints of data
development by advancing your knowledge and skills to gain further official centre environments.
certifications and qualifications by progressing through The Global Digital
Infrastructure Education Framework which maps education programs to Qualification
career advancement throughout the network infrastructure and data centre
sectors. u Internationally and industry recognised BTEC Level 5 Professional
Certificate in Certified Data Centre Audit Professional
The CDCAP® program is classroom-based and led by one of CNet’s expert
Instructors and is also available via remote attendance. Certification

u Official Certified Data Centre Audit Professional (CDCAP®)
certification
u Use of the CDCAP post nominal title
u Use of the official Certified Data Centre Audit Professional
(CDCAP®) Digital Badge
u Use of the CDCAP® logo

Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to-
date. Each certification gained requires re-certifying every three years via an
online learning management system.

Additional Awards

u Continual Professional Development (CPDs)
u 7 IEEE Continual Education Units (CEUs)

20 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Certified Data Centre Audit Professional (CDCAP®) Topics

CDCAP® Action Plan and Reporting Security Audit

The Business Needs u Understand the need to determine how the u Understand the focus, segments and scope
site measures up against the recognised industry required to spell out security audit requirements
u Appreciate why audits are an essential business best practices that are considered to be u Understand the training, certifications and
requirement appropriate by the auditor experience of potential security auditors or know
u Understand the importance of defining the current u Understand how to assess the recommendations where to look for guidance
business needs and formulate the supporting action plan u Scope and types of security audits
u Appreciate the need to define what the business u Understand potential audit outcomes
actually has Measuring and Monitoring Progress u Evaluate the security auditor’s report
u Understand the business (C Level) against u Understand how to distribute and archive the
operational perceptions u Appreciate the importance of establishing an security audit
u Ascertain whether the business understands accurate baseline
their tier rating and that it actually meets the u Appreciate the importance of establishing a Building and Support Services Audit
business need structured measuring and monitoring strategy
u Appreciate the appropriate use of metrics u Understand the need to review the Building
Scoping the Audit u Appreciate the need to re-evaluate the action Automation Systems (BAS) and site maintenance
plan u Understand the key areas of measuring and
u Understand the impact of business Service Level monitoring
Agreements (SLAs) Follow on Actions u Understand the implementation of the fire
u Understand the business direction and the containment plan and emergency requirements
importance of identifying the key stakeholders u Appreciate the need for forward planning u Understand what support services are in place
u Understand the interaction between the key u Appreciate the actions to align the data centre
stakeholders and the operational data centre assets following the audit process Asset Management Audit
departments u Appreciate the need to review and align skill-sets
u Appreciate the factors to be considered when u Appreciate industry guidance and accreditations u Appreciate the importance of asset management
formulating the audit scope u Understand the need to develop an effective
u Appreciate applicable supporting standards, Audit Preparation asset management strategy
regulations and industry best practices u Understand the asset management control options
u Understand the importance of the business and u Understand the impacts of MACs and
Establishing the Audit Process key stakeholder demands decommissioning
u Understand the need for an effective audit structure u Understand the financial implications
u Appreciate the need to understand the present u Understand the need to have an effective
capability against the business perception communication plan Process, Procedures and Working
u Appreciate the business expectations with the u Understand the need to identify areas of concern Practices Audit
need for a continuous commissioning process and potential improvements
u Be able to define the framework of the audit u Appreciate the structure of data centre
process Mechanical (Power and Cooling) Audit policies, processes and procedures
u Understand the need to undertake an audit risk u Appreciate the need to review the
analysis process u Understand the electrical systems audit process policies, processes and procedures
u Be able to identify the audit lead and team u Understand how to conduct an audit u Evaluate whether they are fit for
requirements u Understand the importance of power quality purpose and actions to escalate
u Understand the data centre electrical non-compliance issues
Performing the Audit distribution system u Appreciate the industry guidance to
u Understand electrical safety requirements in a improve the effectiveness of the
u Appreciate the need to undertake documentation data centre processes and procedures
review u Understand the data centre mechanical systems u Appreciate the implementation
u Appreciate the impact of Regulatory requirements audit process of appropriate review cycles
and Service Level Agreements (SLAs) u Understand what systems to audit are included in
u Appreciate the operational and environmental a data centre mechanical systems audit Documentation Audit
structures within the data centre structure u Appreciate the value of data centre cooling
u Understand the key audit areas, the audit metrics u Understand the need to incorporate
expectations and implementation of test sequences u Understand the importance of the chilled water documentation into the audit process
cooling circuit u Understand the need for structured and accurate
Analysis and Recommendations u Understand the methods to conduct a cooling documentation
capacity check u Understand external and internal compliance
u Appreciate the need to evaluate the audit findings u Understand the importance of air management documentation
against the operational requirements of the in a data centre u Understand how key operational structures are
business u Understand the benefits of performing a documented
u Identify the gaps in the operational capability Computational Fluid Dynamic (CFD) u Understand whether the documentation is
u Understand the need to evaluate policies, processes ultimately “fit for purpose”
and procedures against business expectations IT Infrastructure Audit
u Appreciate the need for operational Audit Closure Process
documentation accuracy u Understand how to plan an IT audit
u Appreciate the assessment of equipment against u Understand the different areas of an IT audit u Understand the need to effectively collate the
lifecycle costs, ROI and TCO u Understand the audit demands of the computer, audit data
u Identification of business risks, operational storage and network environments u Understand the need to implement an effective
weaknesses and areas of inefficiency u Understand the supporting infrastructures that action plan incorporating all interested parties
u Understand the need to have a structured
require to be audited approach to ensure a continual audit capability is
implemented
Strategy Power
Cooling There are a number of group and individual case studies
Plant throughout this program.

Mechanical Business
Needs
ntaƟon Busines DirecƟon

Delivery Docume s Needs

Monitoring & Alarms BMS AUDIT Compute Compliance
Fire ProtecƟon IT Storage SLAs
Standby Systems
Network Standards
nƟnuity Plan OperaƟons Sequence of Capability
Plan
Business Co Security Do
Check
Act

IT M&E IT OperaƟonal
Access
Physical (Business case generators, cross referenced to Standards)

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 21

CerƟfied Data Centre
Sustainability Professional

BTEC Level 5
Award

5 Days

Perfect for senior operational managers and engineers
wishing to achieve sustainability within their data centre

Certified Data Centre Sustainability Professional (CDCSP) 5 DAY PROGRAM

Program Overview Program Duration
Create a sustainability strategy and business implementation
plan for transformation towards a credible sustainability 5 day class requiring pre-class study of approximately 20 hours, focussing on
lifecycle, that demonstrates innovation and challenges business the following topics:
ethos whilst being sensitive to business risk and continuity. u Understanding Sustainability and the Business Approach
u Technological and Operational Approach to Sustainability
Increased awareness of the urgency to implement and maintain a sustainable u Implementing Sustainability
future coupled with evolving legislation means that data centre operators
are under great pressure to embrace sustainability strategies and improve Learner Profile
their ‘green’ credentials rapidly and be able to evidence improvement to
stakeholders. This program is structured for senior data centre operations and facilities
management, team leaders and senior engineers wishing to unite existing
knowledge with new learning concerning achieving a sustainability focused
strategy within their mission critical facility.

The exciting and comprehensive Certified Data Centre Sustainability Pre-requisites
Professional (CDCSP®) program is designed to provide in-depth knowledge
into the steps required to evaluate, analyse, plan, implement and monitor Experience of working within a data centre environment is essential; preferably
a sustainability strategy balanced with operational capability for data centre with two years experience as a technical designer, operations manager or in a
facilities. senior facilities role. If you would like to discuss your experience or suitability
for this program, please contact us.
Achieving sustainability is evaluated from all angles with the overarching
requirement to ensure the data centre critical facility continues to meet the Program Requirements
needs of the business. The importance of implementing the correct strategic
vision and business drivers required to establish a well-balanced and structured Learners are required to undertake pre-class study, which is fully supported
approach towards sustainability is explored. From initial business case and by an experienced and dedicated online Tutor. Learners are also required to
operational analysis of power distribution, cooling systems and IT hardware, bring a webcam enabled laptop or suitable device with unrestricted wireless
and potential operational risk, to design innovation and implementing internet connectivity, the latest internet browser and suitable applications for
initiatives whilst appreciating both the business and operational challenges reading/annotating PDFs and editing standard office documents.
that may occur during this process. Maintenance strategies, continuous
planning cycles and critical analysis against identified targets are also explored, Program Objectives
in addition to the need to demonstrate proven ROI as well as identifying and
capitalising on the business, customer, social and environmental benefits. The CDCSP® is designed to utilise existing data centre knowledge, skills and
experience, and combine it with new learning centred around technical
A certified CDCSP® also considers the requirements for compliance, having collaboration and innovative approaches targeting sustainability within a
a full understanding of national and international regulations, codes data centre facility and the creation and implementation of a long-term
and standards. During the program, learners will be provided a valuable sustainability strategy to support the business.
opportunity to access the latest industry standards.
Qualification
Following this program, you are encouraged to continue your professional
development by advancing your knowledge and skills to gain further official u Internationally and industry recognised BTEC Level 5 Award in Certified
certifications and qualifications by progressing through The Global Digital Data Centre Sustainability
Infrastructure Education Framework which maps education programs to
career advancement throughout the network infrastructure and data centre Certification
sectors.
u Official Certified Data Centre Sustainability Professional (CDCSP®)
certification
u Use of the CDCSP post nominal title
u Use of the official Certified Data Centre Sustainability Professional
(CDCSP®) Digital Badge
u Use of the CDCSP® logo

Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to-
date. Each certification gained requires re-certifying every three years via an
online learning management system.

Additional Awards

u Continual Professional Development (CPDs)
u IEEE Continual Education Units (CEUs)

22 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CDCSP® Benefits for Individuals CDCSP® Benefits for Businesses

u Be able to create and implement a strategy that attracts business and u Demonstrate a positive corporate attitude to sustainability, harnessing
investment the potential to gain competitive advantages
u Is aware of the regulations, codes and standards affecting decisions u Establish a baseline for compliance recognising the need to conform
when developing a sustainability strategy with codes, standards and regulations in order to demonstrate
u Understands that waste reduction, be it energy, water and packaging corporate integrity
materials are the simplest way that the business can demonstrate its u Champion a sustainability legacy by reviewing all areas of the business
sustainability credentials processes that affect the carbon footprint, reducing operational costs
u Recognise that true sustainability starts beyond the confines of the in all functional areas
data centre walls, recognising the need to investigate the attitude u Improves customer perception of your business due to
to sustainability further into the supply chain strengthening attitudes for service providers that can demonstrate
their sustainability credentials

Certified Data Centre Sustainability Professional (CDCSP®) Topics at a Glance

Understanding Sustainability and the Business Approach

u The need for sustainability and the impact upon the data centre Learning Objectives

sector u Appreciation and evaluation of the wider implications of establishing a
u Sustainable approach and the legislative drivers more sustainable data centre sector against the influences from both
u Corporate Social Responsibility (CSR) and the wider impact on the government and non-government organisational policies
u Alignment of data centre sustainability strategies to meet
data centre sector environmental, customer and social factors through Corporate Social
u Establishing a data centre performance baseline and maximising Responsibility (CSR)
u Create an operational baseline to understand the current status of data
assets centre energy inefficiencies and wastage, identifying and prioritising
u Understanding the business needs and data centre limitations appropriate and attainable sustainability measures
u Business and operational risks presented by the need for u Identify the potential risks, challenges and benefits of a framework to
implement sustainable initiatives
sustainability u Create a structured business case through business core drivers, risk
u Creating a sustainable ethos through the business potential, collaboration and commitment to deliver sustainability
u Establishing a business case for sustainability targets and strategies
u Business approach to sustainability

Technological and Operational Approach to Sustainability

u The need for innovation and collaboration Learning Objectives
u Reduction of human error by effective management and training
u Industry best practices and transformation programs u Critically analyse the IT environment relating to one’s own sphere of
u Monitoring, analysis and automation of the physical infrastructure work, in particular, the learner’s own organisation’s technical platforms
u Evaluating traditional, alternative and renewable power sources u Assess the IT/IS infrastructure (hardware, public/private/hybrid cloud,
u Monitoring, analysing and optimising power distribution operating systems, intelligent SAN, aaS,middleware/SOA), and the IT
u Monitoring, analysing and optimising cooling capabilities service processes used within the learner’s own organisation,
u Monitoring, analysing and optimising IT hardware deployment particularly those associated with sustainability and efficiency including
u Maintenance strategies virtualisation, re-use/sharing, and closed loop strategies
u Aligning the business, operations and technology to deliver a u Compare and contrast the needs, objectives and constraints of the
other disciplines and functions within the data centre
sustainable path for the future u Evaluate and apply national and international standards published by
ISO, BSI, IEC, IEEE etc and Codes of Practice to build sustainability
into the data centre
u Devise techniques for streamlining business processes

Implementing Sustainability Learning Objectives

u Corporate sustainability and the core drivers u Evaluate appropriate business strategies for the initiation and
u Strategic and sustainable planning development of a sustainable data centre
u Developing and implementing sustainable strategies u Create a clear business strategy and sustainability framework
u The strategic planning process against defined objectives and attainable targets through business
u Projecting levels of sustainable achievement collaboration
u Obstacles and challenges u Identification and mitigation of potential risks, obstacles and challenges
u Monitoring, analysing and reporting sustainability improvements relating to effective delivery of the business strategy and sustainability
u Continuous sustainability planning outcomes
u Certifications, standards and industry accreditations u Appreciate the need for effective monitoring, analysing and reporting
structures to evaluate the financial expenditure and operational
productivity against the business drivers
u Identify and utilise industry recognised standards providing direction
for continuous sustainability initiatives

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 23

Masters Degree in Data Centre Perfect for Leaders and Senior Managers
Leadership and Management working in data centre facilities

3 Years Distance Learning

“The Masters Degree was very well delivered and met all of my expectations.

I would recommend it to anybody working in the data centre environment.”

Masters Degree in Data Centre Leadership and Management 3 YEARS DISTANCE LEARNING

Program Overview Requirements
Data centres are complex facilities that are expected to deliver
faultless service and financial results in a world of rapidly As a distance learner, you will also need a suitable computer with internet
changing technologies, business pressures and environmental connection, together with sufficient IT competence to make effective use of
expectations. word processing, internet and email.

In order to achieve this, data centres need highly capable leaders and We will consider all applications individually, taking into account each
managers - individuals who are capable of dealing with business complexity applicant’s experience and qualifications.
and technological change with the knowledge and skills to ensure their teams
deliver against consistently challenging objectives. We encourage you to apply if you:
u Work in a data centre facility
The Masters Degree in Data Centre Leadership and Management is a unique u Experience: Have at least two years at middle or senior management
program, which has been designed in collaboration with the industry to
advance data centre professionals worldwide. No other university program level in a data centre context
offers data centre professionals this high level leadership and management
education tailored to the data centre sector. It would be advantageous if you have a first or second class degree from a UK
university, or equivalent from an overseas university.
The program harnesses CNet’s unique insight into data centre operations and
expertise in business leadership and management. Topics have been selected Those applicants for whom English is not a first language will be expected
on the basis of feedback from the industry and data centre professionals who to demonstrate a certificated level of proficiency of at least IELTS 6.5 or
are themselves involved with delivering the program alongside other hand- equivalent.
picked specialists. The program is based around the learners’ professional
work in order to ensure that the learning is relevant and can be applied to Objectives
the workplace.
The aim of this Degree is to unite the existing knowledge and skills of data
Delivery of the program is through distance learning, meaning that learners can centre professionals with essential new learning centred around leadership
study at times that are convenient to them. They can also easily communicate and management within a data centre environment and award a top level
with their tutors and each other wherever they are in the world. degree qualification.

Learner Profile Qualification

This Masters Degree is suited to leaders and senior managers working in data u Masters Degree in Data Centre Leadership & Management (MA)
centre facilities wishing to form the elite group of worldwide data centre - a Level 7 qualification
professionals.
u Graduates will be invited to a Degree graduation ceremony in
Pre-Requisites Cambridge, UK, and can utilise a post nominal title, using the
initials MA after their name.
This program has been designed for people in leadership and management
positions within data centre facilities. u Graduates will also gain the use of the official Masters Degree in Data
Centre Leadership & Management (MA) Digital Badge

CNet is an Associate College of Anglia Ruskin University

24 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Masters Degree in Data Centre Leadership and Management Topics

Year 1 - PG Certification (PGCert)

The first year of the program enables you to develop your expertise in three key themes that are at the heart of any business: leadership, sustainability and financial
management. The program starts with an introduction to leadership in the data centre sector, exploring different approaches to leading in a complex and dynamic business. You
will then go on to look at issues of sustainability and design, from the business management perspective. Leaders also need a sound understanding of money issues, so financial
management is also included coupled with how financial considerations influence you as a leader.

Data Centre Leadership Sustainable Design for High Capacity Data Finance for Non-Financial Managers

u Evolution of leadership Centres u Understanding and evaluating financial statements
u Complexity theory, dynamic organisational u Effective budgeting and control
environments, strategic alignment in organisations, u Modular data centre design for reliability, u Choosing the most profitable investments
systems theory scalability, efficiency and sustainability u Financial input for strategic and tactical decision
u Emergent leadership theory in dynamic u Management of “utility” operations like electricity,
environments heating and cooling from a usage, efficiency and making
u Internal business environment analysis and cost saving perspective u Financial skills required for senior management
organisational dynamics u Environmental monitoring technologies
u Models of strategic analysis u Maximising system utilisation for best efficiency
u The role of leaders in fostering cultures of u Continuous commissioning
innovation, creativity and change capability in u Use of cloud technology to minimise the impact of
dynamic environments data centres on the environment
u Change management

Year 2 - PG Diploma (PGDip)

The second year takes your expertise to the next level. You will start off by exploring key data centre issues of infrastructure management, security and disaster recovery, in
particular looking from the perspective of the business. To be successful, a data centre business is dependent upon its people, so you will explore human resource management,
organisational behaviour and strategies for maximising performance in teams. You will also develop your understanding of decision making, which is particularly important in
critical services.

Data Centre Infrastructure Management, HRM and Organisational Capability Decision Making in Critical Services
Security and Disaster Recovery
Development u Risk identification and mitigation
u Asset tracking (“Cradle to Grave”)
u Change management u Managing human resources for optimal u Sense-making and management behaviour during
u Analysis of virtual/logical systems and how they interact
performance critical incidents
with physical hardware
u Management & resilience high capacity storage in u Organisational behaviour u Response to critical incidents and first response

complex data centres (especially related to disaster u Developing and managing structures for continued management
recovery scenarios)
u Consolidation of resources/locations capability growth u Managing consequence
u Optimising physical infrastructure (including space
management) to enable higher capacity u Managing contractor arrangements and a u Managing human responses during times of crisis
u Multi-layered monitoring
u Future strategic planning via modelling scenarios contingent workforce u Managing and evaluating service level agreements
u Physical security & data security
u Virtual digital security (especially in co-location u Knowledge management (or similar)
environments)
u Identification of data centre infrastructure risks and u Governance relating to data protection, safe u Critical infrastructure asset management
vulnerabilities, mitigation techniques and recovery
policies harbour and other compliance regimes
u Governance relating to data protection, safe harbour
and other compliance regimes u Evaluation metrics
u Evaluation metrics

Year 3 - MA

The final year expands your horizons even further, giving you the chance to develop your thought leadership and address specific business issues. First, in the “Contemporary
Issues in Leadership and Management” module, you will explore themes in the data centre sector and gain an in-depth understanding of issues that are important to you.
Next, you will develop your research skills, giving you the expertise to frame, plan and deliver research - this will provide a platform for your academic studies and will also
enable you to develop new, credible and robust knowledge in your business. Finally, you will put all of your learning into practice by developing and delivering a major project
(“dissertation” or “thesis”). You can look at this as a piece of consultancy work which could address a live issue in your workplace, or be based on a theme in the data centre
sector as a whole. Your major project will be one of the defining moments of your Masters Degree program and could open the door to further study or career development.

Contemporary Issues in Leadership and Management Research Methods & Post Graduate Major Project
u Leadership and CSR
u Technology advancements and implications u Intellectual and practical skills to frame, plan and deliver research
u Sustainability and environmental issues u Analysis and interpretation of data generated
u Globalisation and off-shoring u Bringing this into action through a major research project, based on
u Standards and quality management
u Other topics as identified by industry partners your own interests and providing a culmination of your work on the
Masters program

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 25

5 Days New from CNet Training

CerƟfied Network CNCI COPPER CABLING NCI® The First Government
Cable Installer Funded Apprenticeship
BTEC Level 3 Award Network Cable Installer
BTEC Level 3 Award (Copper) Apprenticeship in a Box for Network Cable
(Copper & OpƟcal Fibre) Installation across
5 D+ays England and Wales.
= CNCI FIBRE OPTIC CABLING
Includes the CNCI® and CIIT® certifications.
BTEC Level 3 Award To find out more, visit
(OpƟcal Fibre)
cnet-training.com/nciapprenticeship/

“Perfect for individuals “CNCI® is a must have training for installers, it gives
wishing to acquire the very
latest skills to complete in-depth details on cables, proper handling & testing.”
both copper and fibre
cable installations.”

Shaping the future of the Network Infrastructure Sector

Certified Network Cable Installer (CNCI®) 10 DAY PROGRAM

Program Overview Learner Profile
Demonstrate the highest levels of knowledge, skills and
competency in network cable infrastructure. Undertake copper The CNCI® program is perfect for individuals wishing to acquire the very latest
and fibre cabling installation, termination and testing to the skills and knowledge to enable them to complete both copper and fibre cable
highest quality whilst complying to industry best practice and installation projects to the highest standards. It is relevant to new entrants
standards to ensure a right first-time approach. to the network cable infrastructure sector in addition to those already
working within the cable installation environment wishing to formalise their
The Certified Network Cable Installer (CNCI®) has become the industry knowledge and skills.
preferred certification for network cable installation and is specified as
a requirement on many job profiles and installation project contracts. Pre-requisites
In addition, manufacturers, major installation companies, associations
and consultants endorse the certification knowing that it provides the No previous experience is required to attend this program.
right level of technical knowledge, competence and confidence to the
industry. In recognition of the CNCI® certification many manufacturers Program Objectives
also award accreditations towards their product warranties.
Successful learners will have the knowledge and skills to confidently install,
It’s a comprehensive ten-day program that blends a perfect mix of test and certify a complete copper and fibre cable installation. This forms part
technical knowledge and practical activities for both copper and fibre of the entry level requirement into the Global Digital Infrastructure Education
component installation. Official CNCI® certification proves that an Framework which allows learners to progress their knowledge, education and
individual is certified to undertake network cable infrastructure projects skills in line with their career within these fast moving industries.
to the highest calibre whilst working to the current national and
international industry standards and industry best practice. During the Qualification
program learners will be provided a valuable opportunity to access the
latest industry standards. u BTEC Level 3 Award in Certified Network Cable Installer (Copper)
u BTEC Level 3 Award in Certified Network Cable Installer (Optical Fibre)
Having successfully completed this program, and with the appropriate
level of experience, it is highly recommended that you continue your Certification
professional development by advancing your knowledge and skills
to gain further official certifications and qualifications by progressing u Official Certified Network Cable Installer (CNCI®) certification
through The Global Digital Infrastructure Education Framework which u Use of the CNCI post nominal title
maps education programs to career advancement throughout the u Use of the CNCI® logo
network infrastructure and data centre sectors. u Use of the official Certified Network Cable Installer (CNCI®) Digital Badge
u Fluke CCTT® certification
The CNCI® program is classroom-based and led by one of CNet’s expert
Instructors. Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to-
Split into: date. Each certification gained requires re-certifying every three years via an
online learning management system.
u 5 Day CNCI® Copper Cabling Unit
u 5 Day CNCI® Optical Fibre Cabling Unit Additional Awards

Combined: 50% Theory 50% Practical u Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
Specialist card (only available in the UK)
u Continual Professional Development (CPDs)
u 10 IEEE Continued Education Units (CEUs)

26 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CNCI® Benefits for Individuals CNCI® Benefits for Business

u Become one of the elite certified network cable installers in the country u Competitive edge, certified, qualified and adding value to tender
responses
u Demonstrate the highest levels of knowledge, skills and expertise in
network infrastructure installation u Confidence that employees have a full and rounded knowledge in
network infrastructure installation, improving competency and
u Plan individual tasks, and the materials required, accurately and with productivity
confidence
u Reduced time and material wastage - employees can carry out tasks in an
u Demonstrate a sound knowledge of personal health & safety risks and accurate and timely manner
take practical steps to mitigate them
u Delivering infrastructure installation projects to the highest quality
u Confidently install copper and fibre cable correctly in accordance with standards resulting in increased client satisfaction and potential repeat
industry best practice and in compliance with national and international business
standards
u Confidence that health & safety best practice is being employed,
u Proficient at selecting the correct products to effectively construct mitigating the risk of potential red card action or loss of time due to
pathways and containment systems to support cable infrastructure injuries

u Install copper & fibre network cable infrastructure projects on time and u Feel confident that capacity limits are not exceeded, therefore ensuring
within budget, maximising profit potential value for money and conformance to client requirements

u Possess the skills and aptitude to test and certify installed copper & u Meet contractual requirements reducing sign off and project hand over
fibre cable infrastructure in accordance with the correct test criteria times

u Ensures that network infrastructure is fully serviceable and meets the
transmission requirements of the network

Certified Network Cable Installer (CNCI®) Topics

CNCI® Copper Cabling Health & Safety Testing & Commissioning
u Legislation u Continuity testing
Introduction to Structured Cabling u Workplace risk u Certification/acceptance testing
u Cable media types u Electrical safety u Level IV testing
u Network topologies u Working at heights u Saving of results to database
u Categories u Working in confined spaces u O&M manuals

LAN Hardware Standards Practical
u PC’s, switches, routers u Why standards? u Patch cord manufacture
u Standard bodies, BSI, ISO, CENELEC, TIA/EIA u Cable installation
Installing Structured Cabling u Relationships between standards u Termination techniques UTP/STP
u National and international standards u Categories and classes u Patch panel/outlet termination, Cat 5e/Cat6
u Interpreting drawings
u Risk evaluation Fire Safety Fluke CCTT (Copper)
u Working in containment routes u Why fire stop? u Copper certification (DSX)
u Cable installation, cable termination u Types of fire stopping u Set up DSX
u Tool and equipment selection u Three pillars of fire stopping u Test using DSX
u Construction Product Regulation (CPR) u Troubleshoot
Network Overview u Test standards/limits
u What is a network? Documentation & Labelling u DSX Diagnostics
u Characteristics of a network u Floor plans u HDTDX and HDTDR
u Resource sharing u Naming conventions
u Symbols
Signal Theory u Records
u Electrical principals
u DC current principals
u Analogue v. digital

CNCI® Optical Fibre Cabling Cable Fibre Slicing
u Construction u Safety
Safely Working with Fibre/General Safety u Choice of cable u Fusion splicer set up and operation
u LED, VCSEL, laser safety u Installation practices u Singlemode programs
u Fibre preparation hazards, disposal of sharps u Patchcords u Multimode programs
u Hazardous substances u Splicing in patch panels
u OSP safety, pits, gas detection Enclosures
u General safety u ODF Fibre Termination
u 19” Splice tray u Safety
Network Overview u Slack fibre management, protection, patch field u Pigtail manufacture
u History of fibre u Techniques, cold cure, mechanical splice, fusion
u Advantages Standards splice
u What is a network? u Standards bodies BSI, ISO, CENELEC, TIA/EIA u End-face inspection techniques
u Benefits of a network u Classifications
u Topologies u Application distances Fluke CCTT (Fibre)
u Why a network? u Tier 1 fibre certification (CertiFibre® Pro)
Connectors u Tier 2 fibre certification (OptiFibre® Pro)
Hardware u Connector types u Encircled Flux (EF)
u Cable construction u Functionality u End face inspection
u LED, VCSEL, laser sources u Density (SFF) u Set a reference
u Switches, routers, media converters u OTDR event types
Outside Plant (OSP) u OptiFibre® Pro link testing
Theory of Light Transmission u Fibre backbone to the LAN
u Optical windows u Hardware There are a number of individual practical activities
u Electromagnetic spectrum u Media choice and assignments leading to a group installation
u Transmission project.
u Media choice

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 27

CerƟfied Network
Infrastructure Technician

BTEC Level 4 Award

5 Days

Perfect for individuals wishing to extend their
knowledge into the role of Site Delivery Manager

“Best week’s training I have attended in my career. The instructor was fantastic.“

Certified Network Infrastructure Technician (CNIT®) 5 DAY PROGRAM

Program Overview Program Content
Take your existing network infrastructure skills to new
levels allowing you to successfully control and deliver major Combined: 50% Theory 50% Case Study
infrastructure projects.
Learner Profile
The five-day Certified Network Infrastructure Technician (CNIT®) program
develops the knowledge and skills required to perform the multifaceted role This program is designed for those wishing to extend their knowledge, skills,
in delivering complex projects to the site. Learners will greatly enhance their qualifications and certifications into a wider and more complex project
supervisory and management skills through a series of complex case studies environment with emphasis on enhancing supervisory, leadership and
mastering the knowledge and understanding required to interpret complex management skills.
design documentation, the need to establish effective relationships and
communications with principle stakeholders and managing the end-to-end Pre-requisites
project implementation cycle. They will develop an aptitude for logistics and
resource management, including team health and safety, dealing with risks A minimum of two years installation experience within the network
and issues that impact project delivery. A certified CNIT® will be undaunted infrastructure sector is required. Successful completion of the Certified
when dealing with escalations and problem resolution within a strategic Network Cable Installer (CNCI®) program would be advantageous. If you would
network infrastructure project. The impact to the project delivery of current like to discuss your experience or suitability for this program please contact us.
and emerging networking technologies will also be explored including wireless
access, security systems and VOIP. Program Requirements

Learners will gain an in-depth knowledge of technical parameters for cable Learners are required to bring a webcam enabled laptop or suitable device
testing and will demonstrate confidence when dealing with escalations with unrestricted wireless internet connectivity, the latest internet browser
from installers undertaking cable testing. Experience will also be gained in and suitable applications for reading/annotating PDFs and editing standard
the management of test records using cloud-based applications, from cable office documents.
testing through to the delivery of warranty certificates to the customer.
Program Objectives
On successful completion, learners can demonstrate the highest levels of
knowledge, competency and confidence in supervising the delivering complex Successful learners will have the added supervisory and management skills,
infrastructure projects, demonstrating efficiencies in both time and cost, knowledge and competency to confidently deliver complex infrastructure
coupled with a focus on quality and accuracy to achieve project closure on projects within site environments.
time and within budget.
Qualification
A certified CNIT® also considers the requirements for compliance, having a full
understanding of national and international regulations, codes and standards. u Internationally and industry recognised BTEC Level 4 Award in Certified
During the program learners will be provided a valuable opportunity to access Network Infrastructure Technician
the latest industry standards.
Certification
Following this program, you are encouraged to continue your professional
development by advancing your knowledge and skills to gain further official u Certified Network Infrastructure Technician (CNIT®) certification
certifications and qualifications by progressing through The Global Digital u Use of the CNIT post nominal title
Infrastructure Education Framework which maps education programs to u Use of the official Certified Network Infrastructure Technician (CNIT®)
career advancement throughout the network infrastructure and data centre Digital Badge
sectors. u Use of the CNIT® logo

The CNIT® program is classroom-based and led by one of CNet’s expert Additional Awards
Instructors and is also available via remote attendance.
u Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
Technician card (UK only)
u Continual Professional Development (CPDs)
u 5 IEEE Continual Education Units (CEUs)

28 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CNIT® Benefits for Individuals CNIT® Benefits for Business

u Utilise new multi-disciplined supervisory knowledge to manage people u Added supervisory skills provides the ability to realise cost efficiencies
and tasks confidently and competently through effective planning and manpower utilisation

u New and improved technical skills, widening your scope of capability u Improve confidence in project progression through accurate reporting
with up-to-date technology u Increased customer satisfaction leading to quicker project closure and final

u Greater understanding of project complexity enabling more effective payment
delivery management u Greater opportunities for repeat business due to improved quality of

u Increased focus on service excellence resulting in a “right first time” service
approach u A more structured delivery methodology through standardised task

u Awareness of stakeholders enabling more effective communications planning and strategies
u Ability to effectively manage teams, resulting in improved team morale u Investment in team development, improves morale and job satisfaction

and performance leading to greater staff loyalty
u Industry recognised qualification and official certification

Certified Network Infrastructure Technician (CNIT®) Topics

CNIT® Health and Safety u Optical fibres
u General requirements u Loss budgeting
Role of the CNIT® u CDM requirements u Passive optical networks
u Within: u Permits and cards u Dealing with test failure escalation
u Legal requirements u Certification
u The core layer u Risk
u The distribution layer OEM Software Project Structure
u The access layer u Identification u Complex project structure
u Evaluation u Project creation
Fundamentals of Network Architecture u Mitigation u Importing test results
u Networking protocols u Risk assessments and method statements u Cloud access
u Ethernet u Tool box talks u Re-certification
u Network architecture
u Active network devices Network Implementation Management Change Control
u 3 layer network topology u Outside plant u MACs
u Bandwidth demand u Evaluating impacts on:
u Intelligent building infrastructure u Manholes and building entry points
u Internet of Things (IoT) u OSP cable run-out list u Cost
u Wireless network standards u Material call off u Time
u Task planning u Material
u 802.11 variations u Inside plant Project Closure
u IEEE standards u Pathways and containment systems u Red-line drawings
u Frequency bands u Material call off u Certification
u Channel overlap u Task planning u Site closure
u Power Over Ethernet (PoE) u Quality Assurance
Pre-Class Study
Compliance Fire Safety
u National/international standards u Regulations Cabinets and Containment
u Legislative requirements u Compartmentation u Cabinet structure and components
u Good practice u Fire stop rated materials u Containment choices, types and construction
u BS EN 50173 series u Construction Product Regulations (CPR)
u BS EN 50174 series methods
u Other supporting BS EN standards Test Procedures and Escalations u Separation of services
u Construction products regulations u Certification Vs qualification
u The approach to implementing standards u Warranty requirements Fixings
u Testing principles u Fixing choices, types and construction methods
Design Documentation u Test standards u Tools
u Active network design drawings u Copper cabling u Deflection calculations
u Inside plant drawings u Structural Support
u Outside plant drawings u Custom setup
u Network equipment room design u Channel testing
u Bill of materials u Requirements for PoE
u Patch lists u Dealing with test failure escalations
u Rack face layout

CNIT® Role and Capabilities Site Supervision: CapabiliƟes
Site LogisƟcs Manager:
CerƟficaƟon Role Technical Lead: Team Leadership
Health & Safety Management
SITE DELIVERY MANAGER Task Management
Stores & Equipment Co-ordinaƟon
Surveyor
Resolver
Quality Assurance
Project Closure

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 29

CerƟfied Wireless
Infrastructure Technician

BTEC Level 4 Award
5 Days

Perfect for individuals wishing to extend their
knowledge in relation to generic wireless
installation within diverse environments

Certified Wireless Infrastructure Technician (CWIT®) 5 DAY PROGRAM

Program Overview Program Content
Plan and install a 100% wireless network coverage to facilitate
high speed access for smart mobile devices. Using the latest 50% Theory 50% Practical
wireless technologies ensure all users have comprehensive
access at all times to benefit from a seamless roaming experience. Learner Profile

The five-day Certified Wireless Infrastructure Technician (CWIT®) is a This program is designed for individuals experienced within the network
comprehensive program perfect for those with 2-3 years’ experience within infrastructure installation environment wishing to extend their hands-on
network infrastructure who wish to extend their knowledge, practical hands- practical skills, knowledge, qualifications and certifications in relation to
on skills, qualifications and certifications into the wireless infrastructure generic wireless installation within diverse environments.
environment.
Pre-requisites
Learners will expand their knowledge and skills to gain a thorough
understanding of current and emerging wireless networking technologies A minimum of two years installation experience within the network
used for in-building wireless coverage. Methods used for connection to infrastructure sector is required. Successful completion of the Certified
backbone networks also feature with explorations into the principles of Network Cable Installer (CNCI®) program would be advantageous. If you would
microwave access radio, fibre systems and cable technologies such as DSL. like to discuss your experience or suitability for this program please contact us.
The organisation and management of site records and wireless system test
results through OEM software is also included. Program Requirements

Practical hands-on sessions are incorporated throughout this program, Learners are required to bring a webcam enabled laptop or suitable device
including a focus on advanced wireless infrastructure troubleshooting, with unrestricted wireless internet connectivity, the latest internet browser
wireless coverage surveys and network testing tools. The organisation and and suitable applications for reading/annotating PDFs and editing standard
management of site records and wireless system test results through OEM office documents.
software is also included. A certified CWIT® will be undaunted when dealing
with escalations and problem resolution within a strategic wireless network Program Objectives
project.
Successful learners will have the knowledge and practical skills to confidently
A certified CWIT® also considers the requirements for compliance, having a full install, test and certify installations in support of Wireless Ethernet and Small
understanding of national and international regulations, codes and standards. Cell applications in the WAN environment and other emerging networking
During the program learners will be provided a valuable opportunity to access technologies.
the latest industry standards.
Qualification
Following this program, you are encouraged to continue your professional
development by advancing your knowledge and skills to gain further official u Internationally and industry recognised BTEC Level 4 Award in Certified
certifications and qualifications by progressing through The Global Digital Wireless Infrastructure Technician
Infrastructure Education Framework which maps education programs to
career advancement throughout the network infrastructure and data centre Certification
sectors.
u Official Certified Wireless Infrastructure Technician (CWIT®) certification
The CWIT® program is classroom-based and led by one of CNet’s expert u Use of the CWIT post nominal title
Instructors. u Use of the official Certified Wireless Infrastructure Technician (CWIT®)
Digital Badge
u Use of the CWIT® logo
Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to
date. Each certification gained requires re-certifying every three years via an
online learning management system.

Additional Awards

u Continual Professional Development (CPDs)
u 5 IEEE Continual Education Units (CEUs)

30 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CWIT® Benefits for Individuals CWIT® Benefits for Business

u New and improved technical skills, widening your scope of ability with u Ability to broaden product portfolio into wireless technology delivery
up-to-date wireless technology u Improve accuracy and planning reduces errors, risk and potential costs
associated with re-work
u Enhanced knowledge and skills to enable wireless network u Ensure works are completed to the highest quality standards, reducing
infrastructure to be planned with accuracy and confidence snagging and the time and cost of site re-visits
u Investment in the team, leads to greater loyalty, reducing potential
u Knowledge of industry standards and best practice instils a right recruitment time and cost to replace dissatisfied leavers
first-time approach increases quality, reduces time on task and
improves customer

u Greater job role flexibility to further enhance career opportunities

Certified Wireless Infrastructure Technician (CWIT®) Topics

CWIT®

Role of the CWIT® in: Planning for In-Building Installations Wireless Infrastructure Troubleshooting
u Role of the CWIT® in u On-site health and safety assessment u Identification of faulty RF units or PoE
u The core layer devices
u The distribution layer u Wireless infrastructure administration and u PoE testing
u The access layer floor plans u Coverage testing using test phone
u Typical replacement procedures: RF units,
Regulations, Standards, Codes, Organisations u Capacity & Coverage plans arising from use switches, servers
and Forums of planning tools
There are case studies to be completed within the
u Wireless regulations, standards, codes and u Ethernet and fibre cable route planning program time frame, one each in support of WLAN
organisations and Cellular wireless infrastructure planning and
u Wireless trade organisations and forums u Equipment mounting choices and types installation. There is an exam at the end of the
u Emerging wireless technologies and related program.
standards u Iteration process – ideal vs. practical choices
CWIT® Program Breakdown
Fundamentals of Wireless Communications u Rack space and equipment connection
u Wireless medium/spectrum planning u Advanced Copper Testing
u Advantages of the Wireless solutions u Advanced Fibre Testing
u RF propagation u AC/ DC planning u WAP Survey Activity
u Modulation schemes u LAN Survey Activity
u Ventilation planning u Technical Theory
Wireless Networking Principles u Case Study
u Cellular, WLAN, PAN and Microwave In-Building Installations
technologies u Structural support for wall and ceiling RF
u Femto/Pico/Micro and Macrocells unit fixings
u WLAN types
u Frequency Bands and Channel Numbers u Tools used for wall and ceiling fixings
u Core Networks
u NMS vs. EMS u PPE, steps, ladders, towers used during
u CLI vs. GUI mounting of RF units
u TX/RX Diversity, MIMO antenna schemes
u Remote Radio Head (RRH) u Installation of PoE switches and servers
u PoE Switches
u Self-Organising Networks (SON) u Connection and earth and AC/DC power
u Network and Security Gateways
u Coverage and Capacity planning - overview u Testing and connection of Ethernet and
u Optimal positioning of RF units optical fibre cables
u Standards
u Capturing MAC addresses & updating as-
built documentation

In-Building Commissioning
u Powering up switches and servers

u Use of CLI and GUI

u Entry of initial parameters to enable SON

u Checks: RF coverage, handover, provision of
service

u Optimisation of RF coverage through
physical adjustments

u Use of test phone

u Documenting test results

u Typical troubleshooting: Ethernet/ fibre
cable tests, pings

COPARPROTNREARTE Advancing Data
Center Professionals

EDUCATIONAL PARTNER

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 31

New from CNet Training

CerƟfied Integrated NCI® The First Government
Infrastructure Technician Funded Apprenticeship
Network Cable Installer
BTEC Level 4 Award Apprenticeship in a Box for Network Cable
5 Days Installation across
England and Wales.

Includes the CNCI® and CIIT® certifications.
To find out more, visit

cnet-training.com/nciapprenticeship/

Perfect for individuals wishing to extend their
knowledge surrounding the installation and

commissioning of intelligent network devices

“I can’t say enough how great I found the program. Really happy with the

content and materials and I can take this forward into my day-to-day work.“

Certified Integrated Infrastructure Technician (CIIT®) 5 DAY PROGRAM

Program Overview Program Content
Take your existing network infrastructure skills to new technical
levels, developing a “smart hands” approach to infrastructure 30% Theory 20% Case Study 50% Practical
delivery and gain a comprehensive knowledge of a range
of intelligent devices that support smart building technical Learner Profile
architecture.
This program is designed for those wishing to extend their technical knowledge,
The Certified Integrated Infrastructure Technician (CIIT®) program develops further develop practical skill sets, with an aim to achieve a broader technical
knowledge and practical skills required to deliver network infrastructure level capability, supported by professional qualification and certification.
projects that include the installation and commissioning of intelligent network
devices. It’s a comprehensive five-day program perfect for those with at least Pre-requisites
two years of verifiable experience within the network infrastructure sector,
or relevant qualifications and certifications in a wider project environment. A minimum of two years installation experience within the network
infrastructure sector is required. Successful completion of the Certified
A certified CIIT® also considers the requirements for compliance, having a full Network Cable Installer (CNCI®) program would be advantageous. If you would
understanding of national and international regulations, codes and standards. like to discuss your experience or suitability for this program please contact us.
During the program learners will be provided a valuable opportunity to access
the latest industry standards. Program Requirements

Learners will explore the effect of bandwidth demand on the network based Learners are required to bring a webcam enabled laptop or suitable device
on the operating parameters of a range of intelligent devices. In addition, the with unrestricted wireless internet connectivity, the latest internet browser
effects of power demand by Power over Ethernet (PoE) devices on the cable and suitable applications for reading/annotating PDFs and editing standard
infrastructure will also be addressed. office documents.

Practical hands-on sessions are incorporated throughout this program, Program Objectives
focusing on PoE network equipment architecture. Learners will also site and
mount equipment to optimise coverage and direction, and will commission Successful learners will have the knowledge, competency and confidence
and configure devices into service. Such devices include wireless access points, to install and commission Smart Building technology devices. On successful
AV systems, CCTV cameras, security control systems (both swipe access and completion, learners will demonstrate the highest levels of technical skills
biometric). and capability when installing wireless access devices, VoIP telephony, CCTV
cameras, door access controls and biometric security systems.
Following this program, you are encouraged to continue your professional
development by advancing your knowledge and skills to gain further official Qualification
certifications and qualifications by progressing through The Global Digital
Infrastructure Education Framework which maps education programs to u Internationally and industry recognised BTEC Level 4 Award in Certified
career advancement throughout the network infrastructure and data centre Integrated Infrastructure Technician
sectors.
Certification
The CIIT® program is classroom-based and led by one of CNet’s expert
Instructors. u Official Certified Integrated Infrastructure Technician (CIIT®) certification
u Use of the CIIT post nominal title
u Use of the official Certified Integrated Infrastructure Technician (CIIT®)
Digital Badge
u Use of the CIIT® logo

Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-to
date. Each certification gained requires re-certifying every three years via an
online learning management system.

Additional Awards

u Continual Professional Development (CPDs)
u 5 IEEE Continual Education Units (CEUs)

32 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CIIT® Benefits for Individuals CIIT® Benefits for Business

u Develop an increased technical knowledge and capability u Investment in team development, improves morale and job satisfaction
u Enhanced technical capability, able to deliver multi-disciplined projects leading to greater staff loyalty
u Greater potential for variety and enhanced job satisfaction
u Industry recognised qualification and official certification u Enhanced delivery portfolio, leading to greater opportunities when project
tendering for projects

u Take control of normally external dependencies
u Realise cost savings through greater efficiencies

Certified Integrated Infrastructure Technician (CIIT®) Topics

CIIT® Network Commissioning and Troubleshooting
u BSEN 50174 quality standards
Role of the CIIT® u Network warranty
u Understand “intelligent buildings and technologies” u Commissioning PoE channels
u Select and prepare equipment for installation
u Install terminal equipment Practical Installation Tasks
u Commission terminal equipment u Prepare, install and commission
u Troubleshoot installations u Access control devices
u CCTV camera systems
Data-communications u Wireless access points
u Binary coding u Audio visual systems
u Internet protocol u PoE Network Switches
u IP addressing u Configure devices
u Troubleshoot network failures
Standards and Compliance
u BSEN 50173-6 There is a final case study which challenges learners to
u Legislation and regulation
u Compliance plan and prepare their practical installation tasks.
u Warranties
Access
Power over Ethernet Control
u Concept
u PoE standards and power ratings Conferencing CCTV
u Power considerations and media selection
u PoE injection devices SMART
u Network segregation
Wireless HeaƟng
Virtual Local Area Networks Access
u VLAN structure
u Planning the VLAN
u Switch configuration
u Network security

Integrated Network Architecture
u PoE capable technology
u Bandwidth demand
u Planning
u Media considerations

Audio
Visual

COPARPROTNREARTE Advancing Data
Center Professionals

EDUCATIONAL PARTNER

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 33

CerƟfied Network Perfect for telecommunications & data communications
Infrastructure engineers within network cabling design & installation

Design Professional “I’m very impressed with the CNIDP® program, since
BTEC Level 5
attending the program I have won two tender bids where I
Professional Award have used the methodology I was taught.”

=

PROFESSIONAL UNIT
3 Days

+

CORE UNIT
5 Days

CerƟfied Network
Infrastructure Design

Certified Network Infrastructure Design Professional (CNIDP®) 8 DAY PROGRAM

Program Overview Split into:
Learn how to complete a detailed campus network design project
and deliver this to the market via an effective tender response. u 5 Day Certified Network Infrastructure Design (CNID®) Core Unit
u 3 Day Certified Network Infrastructure Design Professional (CNIDP®) Unit
The eight-day Certified Network Infrastructure Design Professional (CNIDP®) is a full
and comprehensive program that equips network infrastructure professionals with Combined: 40% Theory 60% Practical The CNIDP® program consists of 172 pages of
the knowledge, skills and confidence to deliver complex infrastructure design projects rich technical content.
from inception through to customer hand-over.
Learner Profile
The importance of collaborative working with key stakeholders is also emphasised
to ensure that the optimal internal and external network infrastructure solutions are This program is designed for telecommunications and data communications engineers
delivered, offering flexibility and resilience across a wide range of services, ensuring within the network cabling design and installation environment, and those wishing to
that network performance is maximised to meet the customer’s specified Key extend their skills, knowledge, qualifications and certifications in relation to the planning
Performance Indicators (KPIs). and design of cable systems within different environments. Learners will have sound
knowledge of copper and fibre optic cabling infrastructure and awareness of networks,
inside plant and outside plant. They will also have an understanding of how relevant
standards are applied to design.

The core part of this program, the Certified Network Infrastructure Design (CNID®), Pre-requisites
explores the complex issues involved when designing whilst planning for both Inside
Plant (ISP) and Outside Plant (OSP) network infrastructures examining the role of the A minimum of five years experience of working in the network infrastructure sector is
designer and the multitude of disciplines required to deliver a multifaceted design to required with at least two years project delivery experience, preferably in an installation
meet the customer requirements. Learners will benefit from understanding the design management or infrastructure design role. In addition, knowledge of applicable industry
life cycle (from concept to design completion), including the analysis of the customer standards would be advantageous. If you would like to discuss your experience or
needs, the site survey process and detailed structure of a final design document. suitability for this program please contact us.

The professional part of this program, the Certified Network Infrastructure Design Program Requirements
Professional (CNIDP®), is designed to significantly elevate the knowledge and skills of
the learner within the project delivery life cycle. The program explores the complex Learners are required to bring a webcam enabled laptop or suitable device with
issues involved in completing a response to a Request for Quotation (RFQ) or Invitation unrestricted wireless internet connectivity, the latest internet browser and suitable
to Tender (ITT). applications for reading/annotating PDFs and editing standard office documents.

Learners will benefit from gaining an understanding of all aspects of the tendering Program Objectives
process from RFQ/ITT through to Tender award, and will understand the importance
of the bid evaluation process and appreciate the need for thorough, detailed and Successful learners will gain in-depth knowledge and supporting skills to confidently
accurate submittals to the client’s project team. deliver detailed design documentation and the process of evolving a customer Statement
of Requirement (SOR) into an accurate and successful tender response document.
Elements such as calculating accurate project delivery costs, creating comprehensive Learners gain an understanding of the importance of national and international standards
implementation plan and handover criteria will be examined in detail and provide a and can confidently apply them to design projects. Learners will also know how the tender
thorough overview of all elements involved in producing a successful tender response document is processed and the assessment criteria involved.
document.
Qualification
A certified CNIDP® also considers the requirements for compliance, having a full
understanding of national and international regulations, codes and standards. During u Internationally and industry recognised BTEC Level 5 Professional Award Certified
the program learners will be provided a valuable opportunity to access the latest
industry standards. Network Infrastructure Design Professional

Following this program you are encouraged to continue your professional development Certification
by advancing your knowledge and skills to gain further official certifications and
qualifications by progressing through The Global Digital Infrastructure Education u Official Certified Network Infrastructure Design Professional (CNIDP®) certification
Framework which maps education programs to career advancement throughout the u Use of the CNIDP post nominal title
network infrastructure and data centre sectors. u Use of the official Certified Integrated Infrastructure Technician (CNIDP®)
Digital Badge
The CNIDP® program is classroom-based and led by one of CNet’s expert Instructors u Use of the CNIDP® logo
Certifications are a commitment to life-long learning and offer the perfect portal to ensure
and is also available via remote attendance. knowledge, skills and certification remain current and up-to-date. Each certification gained
requires re-certifying every three years via an online learning management system.

Additional Awards

u Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
Designer card (only available in the UK)
u Continual Professional Development (CPDs)
u 8 IEEE Continual Education Units (CEUs)

34 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

CNIDP® Benefits for Individuals CNIDP® Benefits for Business

u Make effective design decisions based on detailed client u A right-first-time approach that is technically accurate in all
requirements that demonstrates compliance with national and aspects
international standards
u Confidence that design decisions are clearly represented
u Deliver detailed drawings that accurately depict network enabling the prospective client to assess technical compliance
infrastructure components with the statement of requirements

u Generate a precise bill of materials detailing all infrastructure u Costs are clearly and accurately communicated to the
material requirements by type and quantity, including complex prospective client mitigating the risk of variations and change
cost calculations requests during implementation

u Specify the requirements for project documentation in support
of progression and closure

Certified Network Infrastructure Design Professional (CNIDP®) Topics

Core Unit Site Survey Fire Stopping
u Site survey process u Types & specifications
Design Principles u Greenfield and brownfield impacts u Mechanical and non-mechanical
u Assess requirements u Formulation of site survey report u Regulations and testing
u Information gathering
u CDMQ Cabling Sub-systems (ISP & OSP) Bonding & Earthing
u Constraints u OSP cabling u Regulations
u Capacity planning u Backbone cabling u Protective Earth (PE)
u Horizontal cabling u Equipotential bonding
Standards u Network cabling u Electrical and UPS
u Standards organisations
u Cabling standards Network Architecture Test & Commission Specification
u Installation standards u Ethernet u Commissioning process
u Electrical standards u VoIP u Certification test methods
u Network and application standards u CCTV u Testing standards
u Building Information Modelling (BIM) u Wireless
u Access control
Spaces & Working Areas u Environmental management
u Building Entrance Facility (BEF) u Fire alarms
u Main Equipment Room (MER)
u Building Distributor (BD) Pathways & Containment
u Floor Distributor (FD) u Cable distribution systems
u Horizontal/work area distribution u Raised access floor
u Confined spaces
u OSP cable duct systems

Professional Unit Bid Evaluations & Contract Negotiations Commissioning & Closure
u Bid evaluation techniques u Commission and test sequence
Understand the Design Process u Shortlist interviews u Test results and documentation
u Roles of the design team u Contract negotiations u Snag/punch list process
u Design stages u Contract award u Customer handover
u Contracts u Customer training
u Tools and traits for success Project Execution u Project closure process
u Project delivery cycle
Customer Requirements Assessment u Contractual and professional obligations Throughout this program learners will work on an
u Conducting customer interviews u Project scope and schedule individual campus based case study.
u Identifying key stakeholders u Quality assurance/change management
u Needs analysis u Installation and test sequences
u Scope, plan and schedule u Communication plan
u Manage stakeholder expectations
ITT/RFQ Development
u RFP/RFQ objectives and structure Administration, Documentation & Plans
u Formulation of RFP/RFQ u Identification systems
u Scope review u Test results and reports
u Bid submission u As-built documentation
u Change management u Hand-over process
u Warranty compliance

COPARPROTNREARTE Advancing Data
Center Professionals

EDUCATIONAL PARTNER

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Certified Perfect for individuals looking to improve the overall
TelecommunicaƟons performance of their telecommunications projects
Project Management
“I would highly recommend this program. The material
BTEC Level 4 was clear and the tutor reliable on feedback and support”
Professional Award

30 Hours
Distance Learning
or 3 Day Classroom

Certified Telecommunications Project Management (CTPM®) 30 HOURS DISTANCE LEARNING
OR 3 DAY CLASSROOM

Program Overview Learner Profile
Add significant value to project delivery through a high-quality
structured project management process that is standardised, This unique distance learning program is targeted at individuals looking to
repeatable and reliable. improve the overall performance of their telecommunications and data centre
projects. Suitable for those with experience of telecommunications planning,
Good project management benefits from a structured approach to project installation and maintenance within a data centre environment, the program
delivery, with clearly defined roles, a structured life-cycle and supporting addresses how to successfully design, develop, execute and close a project.
processes. Repeatability of the project process speeds up the project initiation
phase ensuring stakeholders and teams clearly understand expectations Pre-requisites
allowing projects to be delivered ahead of time and under budget.
Experience within data centre operations or management or
The Certified Telecommunications Project Management (CTPM®) program telecommunications planning, installation and maintenance.
equips learners with the skills to implement a cohesive risk management
process, enabling potential risks and issues to be identified and appropriate Program Requirements
actions to be taken to mitigate or manage them.
As a distance learner, you will also need a suitable computer with internet
CTPM® is based on the global standard for project management, the PMI’s connection, together with sufficient IT competence to make effective use of
PMBOK® and adds technical input from programs within The Global Digital word processing, internet and email.
Infrastructure Education Framework. This combination delivers a unique non-
generic project management education program designed specifically for the Program Objectives
real-world of telecommunications design, planning and installation. It consists
of nine learning modules covering the five processes of the PMBOK®. Learners will discover how to develop a project initiating process and create,
explain and execute a project planning process. They will also have the
CTPM® is an asynchronous, distance learning program with Instructor support, confidence to implement measures to monitor and control it and have the
delivered on CNet’s learning management system. ability to carry out a project closing process.

Qualification

u Internationally and industry recognised BTEC Level 4 Professional Award
Certified Telecommunications Project Management

There are seven assignments to complete and they are assessed individually Certification
and combine to create a complete project plan:
u Official Certified Telecommunications Project Management (CTPM®)
u Project quality management - what do your customers actually want? certification
u Project risk management - what can possibly go wrong? u Use of the CTPM post nominal title
u Project scope management - what are we delivering? And more u Use of the official Certified Telecommunications Project Management
importantly, what are we NOT delivering? (CTPM®) Digital Badge
u Use of the CTPM® logo
u Project human resource management - the right people, with the right Certifications are a commitment to life-long learning and offer the perfect
tools, fully trained and working together safely; easy portal to ensure knowledge, skills and certification remain current and up-to-
date. Each certification gained requires re-certifying every three years via an
u Project integration management - bringing it all together online learning management system.
u Project time management - what comes first and what comes last?
u Project cost management - how will you ensure that you come in on Additional Awards
budget?
u Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
Manager card (only available in the UK)
u Continual Professional Development (CPDs)
u 3 IEEE Continual Education Units (CEUs)

We used the training for the CTPM® as a team building event... I’ve
got to say that the whole experience was thoroughly enjoyable

and sparked some interesting conversations.

DATA CENTRE MANAGER
36 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Competency & Confidence
Assessment Modelling

The World’s First Competency & Confidence Assessment Modelling (CCAM®) Tool for the Data Centre Sector available only from
CNet Training.

Risk affects every organisation, although the types of threats that businesses face will depend on varying factors, yet many businesses struggle to accurately identify
and counter risks effectively.

CNet has launched the world’s first Competency and Confidence Assessment Modelling (CCAM®) Tool for the data centre sector and has the ability to revolutionise the
way data centre managers identify, manage and mitigate people risk.

The CCAM® Tool provides real-time analysis of both competence and confidence for individuals and teams and exposes root causes of employee behaviour (positive
and negative) in data centre facilities. Its proven complex software, which is supported by a team of psychologists and operates within International Test Commission
guidelines, works through various criteria to identify people risk. It focuses on where individuals’ real skills, knowledge and ability gaps are and, through subsequent
targeted intervention, behaviour can be positively changed and subsequently risks reduced.

The results of each assessment allow the right course of development action to be planned and taken to address individuals’ weaknesses, and with the ability to take
the CCAM® Tool assessment again post-development, it ensures any costs incurred have been utilised effectively, thus maximising the opportunity to achieve ROI. It
can also be used as a valuable pre-employment tool allowing managers to understand the development investment required for potential new staff.

Is your Business at Risk? What is CCAM®?

On average 79% of all staff pose some or significant risk to the business - this u An SaaS based people risk platform
risk can be mitigated. u Identifies, manages and mitigates people risk
u Provides real-time analysis of both competence &
1. Can achieve OPTIMAL PERFORMANCE 21% confidence for individuals and teams
High Understanding / High Confidence 50% u Identifies misplaced confidence
u Exposes the root causes of employee behaviour in
2. Have immediate KNOWLEDGE GAPS mission critical environments
Lack of Understanding u Helps to manage and build teams and competencies
u Uncovers skills, knowledge and ability gaps
3. Are potenƟally at RISK 29% u Saves money whilst maximising ROI
Misunderstand / Misplaced Confidence

The CCAM® Tool provides an analysis of, and scores, each individual within your team to identify:

u Current employee behaviour
u What each employee - UNDERSTANDS, DOES NOT UNDERSTAND, MISUNDERSTANDS, including current confidence levels
u Which employees are going to - apply what is RIGHT, apply what is WRONG
u Where the knowledge, skills and ability gaps are
u Where the risk is
u Where development budget needs to be allocated
u The scoring provides a thorough overview of each individual and your entire team. You set an ideal score to show where you would like to be and this can be

used as a benchmark against

Understand/Confidence Graph

Below is an example of the underpinning knowledge assessment of Data Centre Technicians and Supervisors outlining the average level of understanding and confidence
for an individual and shows the understanding benchmark.

Data Centre Technicians and Supervisors - Underpinning Knowledge Assessment

Topic Understanding/Confidence Outcome

10 20 30 40 50 60 70 80 90 100

The FuncƟonality of a Data Centre

Design and Standards

OperaƟonal Systems and Processes 

Availability and Constraints 
CriƟcality


Legend Understanding Benchmark Confidence Previous Understanding
Understanding

Misunderstanding - High Risk Misunderstanding Not Sure of Topic  Some Understanding Under Confident Knowledge Confidently Knowledgeable

 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected] 37

CNet is an Associate College of Anglia Ruskin University

CNet Training is an Associate College of Anglia Ruskin University (ARU) in Cambridge, UK

What is an Associate College? Masters Degree in Data Centre
Leadership and Management
An Associate College status confirms a long-term working relationship with the University
with the intention of providing quality education opportunities with a commitment to lifelong 3 Years Distance Learning
learning. CNet Training has worked closely with Anglia Ruskin University (ARU) in Cambridge,
UK, for a number of years and this status confirmed the company’s full responsibility for
the design and delivery of the world’s only Masters Degree in Data Centre Leadership and
Management. The Masters Degree qualification is still awarded by ARU with a full graduation
ceremony, and this high level qualification continues to be recognised with the same integrity
of all the other ARU qualifications.

The Associate College status carries with it robust quality and academic standards, which CNet
Training is proud to uphold. ARU undertake on-going inspections to ensure the Masters Degree
program continues to reach desired quality standards, and, being a CNet Training program, it
also conforms to the ISO standard that CNet Training adheres to. This quality focus ensures
learners can be confident that they are receiving the best education possible.

What are the Benefits of the Associate College Status for CNet Training?

u It provides full responsibility for the Masters Degree program content to be designed and delivered by CNet Training, ensuring content can evolve and be
updated in-line with sector requirements and reflect the latest trends and sector focuses

u CNet Training treat the content design of the Masters Degree program inline with all the technical education programs from The Global Digital
Infrastructure Education Framework, whereby the content is regularly reviewed, refreshed and scoped in collaboration with global influencers and leaders
from the industry itself

u CNet Training can also promote the Associate College status alongside the University’s name and logo

COPARPROTNREARTE Advancing Data
Center Professionals

EDUCATIONAL PARTNER

38 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: [email protected]

Clients

CNet is under confidentiality with many clients, however here are some we can mention:

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The Global Leader in Technical Education for the Digital Infrastructure Industry

EMEA HEAD OFFICE EMEA Regional Office US & LATAM Regional Office APAC Regional Office
CNet Training Ltd CNet Training Ltd CNet Training Corporation CNet Training Singapore Pte Ltd
Fitzwilliam Hall
Park Farm Business Centre Fitzwilliam Place 910 Foulk Road, Suite 201 30 Cecil Street
Fornham St Genevieve Dublin 2, D02 T292 New Castle County 19-08 Prudential Tower

Bury St Edmunds, Suffolk, IP28 6TS Tel: +358 (0)1 669 8576 Wilmington, Delaware, 19803 Singapore, 049712
Email: [email protected]
Tel: +44 (0)1284 767100 Tel: +1 302-526-1977 Email: [email protected]
Email: [email protected] Email: [email protected]

www.cnet-training.com

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