S4Booklet v1 2

Our Commitment

Copyright statement

A Message from Sean Collins

tenets emblazon the crest of S4 Commu-

4 nications: Sales, Service, Strategy, Solu-
tions. These are our areas of expertise -
the ‘products’ we sell to some of America’s finest and largest corpo-
rations. We didn’t become experts in these areas by accident.
That’s what I want to talk to you about today.

As President and Founding Partner of S4 Communications, I want
to personally thank you for reading this simple yet powerful man-
date you hold in your hands right now. This is the backbone of our
team and what defines us: Our Mission, Our Vision and our
Values. These permeate our daily activity and represent what we
think we’re all about.

Our Mission statement defines our conduct every day. It’s how we
go about running our business.

S4 MISSION: we provide results through agility, integrity &
ownership

Our Vision statement is what will happen if we execute upon the
Mission statement.

S4 VISION: to create a profitable company that produces hap-
py clients and fulfilled employees

Our Core Values are just that - values that we will represent in all
that we do.

S4 CORE VALUES: Integrity, Agility, Ownership, Respect,
Financial Responsibility, Service Excellence, Accountability

You have my personal commitment to provide the resources re-
quired to execute our mission while maintaining our values at all
times. Thank you for your commitment to S4. - Sean Collins

WHAT we do...



WHY we do what we do...



HOW we do what we do...



INTEGRITY

I will…

 Speak and act in a way that
reflects upstanding moral and
ethical principles

 Display good moral character
when no one is watching

 Keep my words and actions
honest at all times

AGILITY

I will…

 Think quickly to solve prob-
lems quickly

 Be flexible with my teammates
and clients to achieve results

OWNERSHIP

I will…

 Be accountable for my ac-
tions and words

 Accept responsibility for my
efforts and my performance

RESPECT

I will…

 Treat others in the same man-
ner that I would like to be
treated

 Refrain from intruding upon or
interrupting others when inap-
propriate

 Show consideration to others
in my words and deeds

ACCOUNTABILITY

I will…

 Be personally responsible for
my words and actions

 Own the results of my words
and actions

 Strive to improve myself and my
performance by receiving feed-
back from my supervisors in a
professional and courteous
manner

SERVICE

I will…

 Listen 80% of the time, Speak
20% of the time

 Be helpful to others when it is in
my power to do so

 Provide courteous communica-
tion to others

 Attempt to solve every custom-
er’s concern by utilizing all tools
given to me

EXCELLENCE

I will…
 Reflect superior conduct in my

words and deeds at all times
 Be my best at all times:

 display the best attitude
 put on my best smile
 show my best profession-

al appearance
 always give my best effort
 Consider others before myself
 Lead by example

My Commitment

I commit to the Mission of providing
results through agility, integrity & own-
ership.
I commit to embody the Core Values
of S4 and display these values in all
that I say and do.

__________________________

Signature