50 | P a g e 6.0 REFERENCES Main: • Nor Azni Abdullah, Mohd Nor, N.Z., Thee, C.S., Foo, K. (2011) Communication Skills For The Workplace. Selangor: August Publishing Sdn. Bhd. (ISBN 978-983- 3317-21-9) Additional: • Innes, J. (2012). The cover letter book. UK: Pearson; (2nd Edition). (ISBN 978- 0273776666) • Young, K.S. & Travis, H.P. (2011). Oral Communication: Skills, Choices and Consequences (3rd Edition), Waveland Press. (ISBN: 978-1577667452) • English materials by Veronica Gilhooly © Learnwell Oy 2008 www.thelanguagemenu.com
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