IMR652 E-MAGAZINE (GROUP 6)

IMPACT OF MANAGING RECORDS AS A STRATEGIC RESOURCE BUSINESS RECORD
MANAGEMENT PROCESS

MANAGEMENT OF MANAGING RECORDS AS A STRATEGIC Business System Analysis
BUSINESS RECORDS RESOURCES

MAGAZINES

ISSUE 4 | July 2021

IMR652

ACKNOWLEDGEMENT

First and foremost, in order to complete this project, our
organisation needed the assistance and direction of a few
reputable people, for whom we are very grateful. Our group
would like to express its gratitude to our lecturer, Miss Nor
Hayati Kassim, for providing our group with sound directions for
the work throughout the course of multiple consultations, as
finishing this task provided us all a great deal of pleasure. We
also want to express our gratitude to everyone who helped us
with this project, both directly and indirectly.

Finally, we would like to thank University Technology Mara
(UiTM) campus Samarahan for giving us the chance to complete
this task. Our friends deserve special recognition for their
encouragement and willingness to spend time with us.

1

EDITORS' BACKGROUND

MAGAZINE

Cover Artist Art Editor

Geogina Bija Gunchang Keleny Anak Apin
ID Number: 2022991181 ID Number: 2022787273

Editor-in-Chief Illustrator

Nur Fatihah binti Julaihi Norasyikin binti Yusri
ID Number: 2022974829 ID Number: 2022974849

INTERNATIONAL MAGAZINE

2

Editor's NoteIMR652 | Business Records Magazines

- Cover Artist -
Geogina Bija Gunchang

I am delighted to bring you this quarter’s newsletter. I am really
encouraged by the feedback received from my member in this group
where we help each other in completed this magazine. It's quite a thrill to
take my place as the newest cover letter editor of this great magazine. I've
been reading this magazine since I was at college. If only our own lives had
been as frothy. The entire culture was rebooting around us; in an
unimaginably short time, the social order rearranged itself before our
eyes. It was all very exciting contributing my idea for this magazine. I'll let
you one in a litle secret. At this time of year its not a vision of sugarplums
that dance in my head - it's vission of a warm beach far from my life. With
this issues, we aim to showcase businesses that are going well and shine
some light on how they do it.

My self editing process is
intense



- George Murry -

Most of my sucess, I feel, comes from being a
good editor as opposed to a great writer.


- Tucket Max -

3

IMR652 | Business Records Magazines

Editor’s Note

Understanding the role of editor-in-chief is important for anyone
who has or is beginning a career in media and communications. If
you're considering a career in this field, or if you're looking to take
your career to the next level, knowing what an editor-in-chief is and
how to become one can help you pursue your career goals.

An editor-in-chief is the highest-ranking member of the editorial
team at a publication. They manage the team of writers and editors,
determine the look and feel of the publication, decide what to publish
and oversee the publication's operations and policies. An editor-in-
chief may work for a newspaper, magazine, book publisher or
academic journal, and they might manage both digital and physical
print publications for their company. Other common names for an
editor-in-chief are managing editor, editorial chief, publishing house
director, publications manager and executive editor.

I as Editor -in -Chief act as the publication leader. Therefore, I have
various responsibilities to ensure the smooth operation of news
channels, magazines, journals or other publications.

To succeed as editor -in -chief, I had to demonstrate precise writing skills, have good judgment, and a high
attention to detail. Finally, a leading editor -in -chief should have good business acumen, creativity and be
able to work well with a team.

I "will follow until I must lead. I will shield until I must strike. I will fight
until I must heal" - By Margaret Owen



Nur Fatihah Binti Julaihi
Editor-in-Chief

4

Editorial illustrations mostly are conceptual so the “Success is not final; failure is not fatal: it
art directors need to know that you can handle is the courage to continue that counts.” –
conceptual work. "Be sure to have work in your Winston Churchill
portfolio which demonstrates this. If you haven’t
gotten any industry projects, just find a few “And the day came when the risk to
interesting articles and illustrate for them to add to remain tight in a bud was more painful
your portfolio." "It can be useful to mock up some than the risk it took to blossom.” – Anaïs
artwork against an existing piece of editorial text Nin
that interested you and showing you can also
illustrate that text," Geo agrees. "Just always make
sure you acknowledge that you created the mock-up
as a text and don’t pretend you were commissioned
for that work. It’s a small world and people will call
you out for that kind of fibbing."

"I find the best way to pitch to editorial and art
directors is to demonstrate you have a distinct style
that will suit such subject matter,". "Depending on
the types of articles coming from the publication
you’re aiming for, it’s good to demonstrate you
understand tone and how to utilise narrative to
support the text or article in your work. Instead of
summarising like-for-like with the text, art directors
and editors like to see if you can visually hint at the
article's key point with artwork that complements
it."

Norasyikin Binti Yusri
Illustrator

IMR652 | Business Records Magazines 5

Editor’s
Note

The Beginning of the calendar year is at its heart a fantasy of newness and clean slates of the chance to do
things differently and with more attention to purpose. In reality, it's also one of the most challenging times
of year for many of us as we return from holidays and fly straight into the plate-glass window of an overall
schedule. We talk to our friends and colleagues about plans, the 'hectic' keeps coming up and we should
find that little worrisome. A hectic fever is what you get when you have consumption. Its looks like
excitement but ultimately you are consumed.

Second is a call to take breath and remember what it is we are doing and why. We cannot find any New
Year's Resolution but we will encounter many different angles on the idea of first principles, the ideas and
position on which everything else is built. we co not often have time to consider all.

"At the end of the day, whether or not those people are Keleny Anak Apin JULY 2022
comfortable with how you're living your life doesn't IMR652 | Business Records Magazines

matter. What matters is whether you're comfortable with
it."

— Dr. Phil

"For me, becoming isn’t about arriving somewhere
or achieving a certain aim. I see it instead as forward

motion, a means of evolving, a way to reach
continuously toward a better self. The journey

doesn't end."
— Michelle Obama

6

IMR652 | Business Records Magazines

Table of Contents
01 Acknowledgement

02 Editor's Background

03 Strategic Information Resource and Quality of Record
Keeping Systems

04 Personnel Record: A Strategic Resource for Public
Sector Management

05 Making the Transition to The Electronic Age:
06 Managing Electronic and Paper Records as a
Strategic Resource for Good Government in
Developing Countries

Managing Records as a Strategic Resource in the
Government Ministries of Tanzania

07 Analysis Business Systems

08 The Impact Cause Of the Absence of a Business
System Analysis

09 The Analysis of the Impact of Accounting
Records Keeping on The Performance of the
Small Scale Enterprise

10 The Role Of Resource Flexibility in Leveraging
Strategic Resource

11 Investing for Strategic Resource and Its
Rationale: The Case of Outward FDI From
Chinese Companies

12 Managing Business Record In Malaysia :
Awareness and Attitudes Among Business
Managers

13 Business Continuity Plan: Disaster Plan Recovery

14 Nurturing Attitudes for Record Management In
Malaysia Financial Institution

IMR652 | Business Records Magazines

Strategic Information
Resources and Quality of
Records Keeping Systems

By: Geogina Bija
Gunchang

Records Include information that may be used by
an organization as a useful resource. The ISO 9000
recognizes the importance of information and records
management, although the understanding and
construal of the advantages of records management
may differ. Thus, the value of the record provides a
number of benefits that may be classified as
administrative, financial, operational, licit, and
evidentiary. To design a coherent records strategy for
the quality arena, it is necessary to understand the
function that information plays in the operation and
transaction of company operations. As a strategic
resource, information resources display some notion
of conspicuous good and have powerful linkages to the
firm's resource-based view in strategic management
views. Organizations must recognize that information
is required for day-to-day operations. To avoid being
led down the wrong path, information that has been
converted into the format of records and other forms
of media transactions makes it possible for
organizations to meet the standards' requirements for
records.

IMR652 | Business Records Magazines 8

Strategic information resources and quality of 2 Records
recordkeeping requirements.
The retrieving computer is elongated to
The ISO 9000 standard acknowledges the significance of discover the physical location of the record
information and record management. The value of the record for dissemination to the utilizer. Science
provides a variety of administrative, financial, operational, and technology incline to dominate the
licit, and evidential benefit. world's perspective, categorically those
enterprises dealing with extensive record
In order to fulfil the business operation requirement for retrieval and facile access to papers. As a
proof and accountability, an organization seeking certification result, the employment of information
may be needed to create, document, maintain, and publish technology appears to be indispensable for
policies, procedures, and practices for records management, these companies.
according to ISO 9000 compliance requirements.

Necessary practice of records management in 1 Information, Data and Document
creating quality implementation of
documents Information is structured data that has been converted into a
consequential record. A record is inscribed, or verbalized
proof of information amassed for use by humans or machines.
This information will function as a record after it has been
preserved in the felicitous medium, such as paper, book
diskettes, CD-ROMs, and so on.

IMR652 | Business Records Magazines 9

IMR652 | Business Records Magazines

3

Records Management

Records management is the science of
maintaining files, records (and frequently
boxes), with the goal of retrieving the file
and/or record as expeditiously as possible, the
congruous information in the right place at the
right time.

4

Records Manager and Leadership

Records managers are the forerunners in the push to
prepare for the deployment of a records management
system or programme. Poor leadership and a lack of long-
term commitment will typically result in difficulties in
handling quality recordkeeping requisites. Leadership is a
requisite that transcends the ultimate forces at work abaft
the legislation, surmising it is in subsistence.

Are some characters described
differently in the book
compared to the movie?

10

PC WORLD

FINALLY YOU CAN AFFORD TO SATISFY
YOUR LUST FOR POWER

IMR652 | Business Records Magazines

Personnel Records: A Strategic Resource for
Public Sector Management
By:
Geogina Bija Gunchang

Rapid advances in information technology are frequently perceived by
policymakers as a chance for impoverished nations to leapfrog' to a greater
level of economic growth for a relatively low level of expenditure. Certainly,
the cost of the equipment and software is little, yet critical in terms of
peregrine exchange. Professional abilities, senior management with an actual
awareness of the challenges, a congruous technical infrastructure, and
trustworthy, readily organized source data are all prerequisites for long-term
computerized systems. In the short term, creating these circumstances will
considerably contribute to the expected cost and speed of the Sub-Saharan
African information revolution.

Longer term, the creation of a beneficial "The record business.
infrastructure will be significantly more cost- It's exactly what it is -
effective than the current strategy. Furthermore, Record-Business. You
the debt crisis of the 1980s compelled
governments to pursue radical economic have to take care of
transformation, frequently as Economic both, or they won't
Structural Adjustment Programs (ESAPs) take care of you."
financed by the Bretton Woods institutions.
ESAPs in Sub-Saharan Africa often feature a - Dr. Dre -
corresponding reduction in the size of public
accommodation, making improved human
resource management even more important. Too
often, projects are created with artificial
deadlines, resulting in cost saving and the
rejection of more time-consuming choices that
may have a greater long-term likelihood of
success.

12

IMR652 | Business Records Magazines

Impact of Aspirations of Senior Management

The position of senior management in IT initiatives may be challenging.
Managers are primarily chosen from a generation with minimal direct
familiarity with technology. Senior executives have had little "hands-on"
experience with computerization. As demonstrated by the Ugandan and
Ghanaian instances, the result is that top managers often have unrealistic
expectations for IT initiatives. The context in which IT initiatives are produced
is determined by senior management's expectations. Middle managers in
underdeveloped nations are further disadvantaged since they have less
experience with IT projects than their counterparts in developed countries.
They must grasp the many applications for computers as well as have
appropriate technical expertise to interact with fully certified IT specialist
project managers. With little or no experience in information technology and
little or no experience in project management (both IT projects and traditional
projects), they were typically unaware of the potential pitfalls and eagerly
pursued project implementation until they encountered problems, they were
untrained to deal with. Middle managers in underdeveloped nations are further
disadvantaged since they have less experience with IT projects than their
counterparts in developed countries. They must grasp the many applications
for computers as well as have appropriate technical expertise to interact with
fully certified IT specialist project managers. They were often ignorant of the
possible risks since they had little or no expertise with information technology
and little or no experience managing projects (both IT projects and traditional
projects).

"You Know that the business
record is much different

than being an artist on the
stage".

- Herb Alpert -

13

A #1 BESTSELLER

"A MAN IS A BUSINESS
FAILURE IF HE LETS HIS

FAMILY LIFE
INTERFERE WITH HIS
BUSINESS RECORD".

- DANIEL YARGIN -

MAKING THE TRANSITION TO THE ELECTRONIC
AGE: MANAGING ELECTRONIC AND PAPER

RECORDS AS A STRATEGIC RESOURCE FOR GOOD
GOVERNMENT IN DEVELOPING COUNTRIES.
BY:
GEOGINA BIJA GUNCHANG

Common difficulties with
existing paper systems

The administration of modem paper documents is
almost never satisfactorily addressed in underdeveloped
Commonwealth nations. The issues with paper record
systems are systemic rather than procedural. The
problem has not received the attention it merits due to
the low status of records activity. Records management is
seen as a low-level service area, with little emphasis
placed on how information is generated, formatted, and
maintained.

Many nations' ministries just open files in a running
sequence, with no indexing mechanisms in place.
Personnel records will be used to illustrate the challenges
because personnel information is generally one of the
first types of information to be computerised. Paper files
are overcrowded and disorganised, with little security
and that are damp and poorly aired, allowing mould and
rot to grow. File tracking methods are frequently
inadequate, the registry has no way of knowing who
possesses a file at any one time.

IMR652 | Business Records Magazines

15

IMR652 | Business Records Magazines

The issues outlined are common to other
public sector records. It is also critical for
civil service reform and limiting the size of
the civil service. Using official documents
might make it impossible to build an
accurate list of everyone who works for a
department. Entire categories of government
employees may not have individual
personnel files. Unqualified instructors, non-
establishment workers, or establishment
staff could be categories for whom personnel
files are not produced and maintained.

Reliability of electronic and paper-based
records

Computers do not provide as trustworthy records
as old paper systems. This has an impact on the
goals of public sector reform. Computers are
sublime information systems, but they are far less
suitable as record keeping systems. The capacity
of computers to manipulate and interpret
information has clear benefits for enhancing
adeptness, but these same traits engender an
evidentiary quandary that might detract from the
goal of accountability. This is due in part to the
nature of the technology and in part to how the
technology has been applied when developing
systems.

16

IMR652 | Business Records Magazines

Data on a computer can
expeditiously get corrupted for a
variety of reasons. As a result,
system backups are critical. If the
data becomes damaged, it is
possible to renovate an older
version from a backup. Even if an
uncorrupted backup subsists,
there are still two issues. First,
the data is no longer a
comprehensive record of all
transactions; we only have data
up to the backup was performed.

Paper as an inherent component of the automated system is a
component of the answer. One can arrange for the database's contents to be
printed out on paper or microfilm on a conventional substratum. Second,
data input forms may be engendered and preserved to maintain track of
what data was submitted into the system. These must include the date the
data was entered into the computer. The paper trail should reflect both
what should have been entered on the computer and what was genuinely on
the system at a categorical time and date. It is the primary bulwark that the
data is authentic and trustworthy. Their therapy must be linked to the
computer system's backup cycle.

&

17

21 New Arrivals

File Sharing

Hardware Sharing User Communication

Application Sharing Network Gaming

Data and Information Sharing

MANAGING RECORDS AS A
STRATEGIC RESOURCES IN THE

GOVERNMENT MINIRIES OF
TANZANIA

BY : NUR FATIHAH BINTI JULAIHI



Records are essential instruments for conducting government operations, and their absence
would lead in operational inefficiency or failure (Kansas State Historical Society, 2007). Records are
any type of documentation of information. is to recall, to recollect, or to bring back to mind, and
records do just that (Pember and Cowan, 2010). Without records, it is impossible to determine
whether individuals, private organisations, and governmental bodies carried out the actions and
transactions they were required to carry out, whether they made sure that these actions and
transactions complied with the standards of effectiveness, legitimacy, and good governance, or
whether they had engaged in improper behaviour (Thomassen, 2001:375). To support
administration, maintain accountability, and serve cultural demands such as collective memory and
the preservation of individual and communal identity and history, businesses and individuals create
records during their daily operations (Shepherd, 2010:179).

The most important source of government information, public sector records, are only now
starting to be managed as a strategic resource and collecting and preserving them continue to be
major issues Records management has typically not related to other information management tasks
of the organisation, including government, or thought of as a strategic management activity This
condition limits the government's ability to implement programmes for economic and
administrative change that aim to increase effectiveness, accountability, and the quality of services
provided to citizens (World Bank and International Records Management Trust, 2000:2). To ensure
appropriate administration and improved management of public documents and archives
throughout their life cycle, the Records and Archives Management Act of 2002 established the
Records and Archives Management Department (RAMD). Because no one oversaw making sure that
public records were kept in good order and that those that were slated for destruction were properly
destroyed on time, an excessive number of records accumulated and clogged the system.

IMR652 | Business Records Magazines 19

Context of the
study

The goal of the study was to demonstrate the value of
maintaining public records as a tactical resource in
Tanzanian government ministries. The preservation of
records and archives, particularly in the context of the
public sector, is regulated by four key concepts or theories,
according to the International Records Management Trust.
These include those records should be maintained in the
original order established at the time of their creation, in
accordance with the agency responsible for their creation or
accumulation, in a continuum of care, and that records can
be arranged according to hierarchical levels to reflect the
nature of their creation

The solution to managing public sector records effectively
is to manage records well at each stage of their life cycle.
Without it, offices become overrun with records, making it
nearly hard to access crucial administrative, financial, and
legal data. A setup like this compromise’s government
accountability, restricts information availability, and
jeopardises citizen rights. The premise that public records in
government ministries were not successfully managed as a
strategic resource made the study necessary. The study's
goal was to evaluate current records management
techniques from the point of creation to the point of
disposition.

The analysis or recommendation suggests that the government
provide registries a different budget. A budget should include funds
for registry supplies and equipment as well as provisions for
workers to receive formal education and records management
training. The redesign of records management systems is essential
to managing records as a strategic resource in government
ministries. The reorganization's would increase the effectiveness of
government operations. To make more room for the current
documents, the National Archives should adopt timetables for the
retention and disposal of records. Records should be disposed of on
a regular basis. Furthermore, it is important to appoint a records
manager for each ministry who should have a Postgraduate
Diploma or Masters qualification and should be able to collaborate
closely with the staff of the National Archives in order to ensure
proper creation and maintenance of records that would foster
accountability in the implementation of the reforms.

“Success usually comes to those who are too The report also suggests that all government registries should
busy to be looking for it.” – Henry David have planned catastrophe plans and security measures. As
Thoreau recommended by NGULUBE, disaster plans should be thoroughly
researched and modified to match the needs of each institution
(2009:346). All registration employees should evaluate the plans,
which should involve planned solutions to both internal and
external calamities. The plans might potentially lessen the impact
of disasters on the economy, increase public awareness of the value
of being prepared for disasters, provide for the training of staff in
emergency procedures, and ensure the swift and orderly
restoration of services.

IMR652 | Business Records Magazines 20

IMR652 | Business Records Magazines

Conclusions

In conclusion, records provide as a record of organizationally operations, however Tanzania's
government departments still have poor records management procedures in place. The study's
findings highlighted issues with Tanzania's records management procedures, such as the lack of
specialized budgets for registry sections, the inadequacy of registry supplies and equipment, the
absence of records retention and disposition schedules, and the absence of a records management
policy that would outline organizationally responsibilities and drive change in the procedures. The
records management issues will negatively impact how the government ministries operate daily. It
would be very impossible to identify individual responsibility and hold them accountable for their
conduct given the condition of recording practices today. Ineffective records management
procedures in government ministries may be a factor in the failure to effectively use records as a
vital strategic resource to support the public service reform initiative. By offering crucial proof of
the choices and actions, it can further contribute to the failure of records to function as an
instrument of accountability. A satisfactory response to questions like what the organizationally
needs to produce and how, what resources are available for doing this and how can they be used,
what agreements and commitments have been made and how did they come about, what products
and services could the organizations offer and do these products and services can't be provided due
to the poor state of records management practice.

21

Lets play a
games

ISSUE NO. 02     •     MAGAZINE

IMR652 | Business Records Magazines

ANALYSING BUSINESS
SYSTEMS

BY : NUR FATIHAH BINTI
JULAIHI

Management Issues and Business Systems Analysis

The last two lessons discussed management issues In conclusion, some of the management concerns
and business system analysis, which introduced the related to BSA projects were covered in this lecture.
concept of BSA and covered some of the methods It was emphasized how crucial it is to choose the
and resources that may be used to carry out BSA. It proper level of analysis. The course covered
is difficult to apply the approaches, strategies, and methods for preventing the degree of analysis from
tools covered in the previous two classes, though. It being very limited, even when the project's
necessitates careful consideration and innovation in emphasis is just one component or facet of an
project planning, implementation, and organization. Communication of the project's goals
organizational change management. Some of the and progress within the organization was also noted
most typical reasons for a BSA project's success or as a crucial success factor for the BSA initiative. The
failure will be covered in this course. The project significance of efficient project personnel selection
will have a far better chance of success if risks are and management was also covered. The successful
identified at the outset, measures are adopted to execution of a BSA project depends on people
reduce them, and these tactics are monitored as the allocation, leadership, and training. Finally, this
project progresses, even though it may not be lesson demonstrated how crucial it is to successfully
feasible to completely avoid areas of risk. manage change for a BSA project successfully.

A project's achievement can be determined by the “There are no secrets to
staff selection and management decisions made. success. It is the result of
Excluding individuals from the project who ought to preparation, hard work
be there is a typical error. Even if they are not fully
involved at every stage, all stakeholders, or those and learning from
with a stake in the project's success, must be failure.”
included. When people are hired for a project even
though they are useless or unnecessary for the – Colin Powell -
organization's ongoing operations, it might create 23
another issue with human resource management.

IMR652 | Business Records Magazines

A Method for Conducting Business Systems
Analysis

Furthermore, important relations between a

03. functional area and other areas of the organization

may go unnoticed if the definition of the problem

solely considers that functional area, such as the

registers. Instructions were provided for defining

organizational problems as the focal points of BSA

projects, articulating project objectives and

An analytical strategy for organisational change benefits, defining the scope of BSA projects,
planning and scheduling project activities,
01. is business systems analysis. BSA typically occurs establishing the project organizational structure,
identifying project risks, and other tasks during the
as a part of a particular organisational initiative planning phase of the cycle. The activities of data
when utilised as a tool. The project may be created collection and analysis, as well as components of
to fulfil a variety of objectives, including organizational and process redesign to address
streamlining registry operations, creating file operational issues and the execution of
classification systems, rethinking business suggestions, were also covered in this course. It
procedures, and creating timetables for data was emphasized how crucial it is to examine the
preservation. The competence and willingness of outcomes of organizational and procedural
managers of public sector records to manage changes.
change, do analysis, and carry out a project
successfully is crucial to a BSA project's success.

One of the most important BSA project

management skills is managing change, which

involves recognising and considering the

perspectives of all project stakeholders. Identifying

and developing people's openness to change as well

as monitoring the transformational process.

02. This could lead to wrong level of the business
system being analyzed. For instance, if the issue
were defined solely from the viewpoint of the
records and archives management specialist, the
registry would be the subject of the investigation. A
larger characterization of the problem, however,
appears to be desirable based on the perspectives
of the senior manager and mid-level project
manager. Perhaps the analysis's focus should go
beyond how the register functions. The revised
system component may work flawlessly within its
precisely defined bounds yet diminish the overall
efficacy of the organizational system, leading to
further issues, if the incorrect level of the system is
the focus of research.

24

Techniques and Tools for Business
Systems Analysis

04. The process of business systems analysis
can be aided by a variety of methods and
equipment. Although there has been a lot
published about the various BSA strategies
and tools available, this lecture will focus
on fundamental "best practice" methods.
Several of the readings indicated in the
select bibliography include additional
methods and tools as well as the varied
situations in which they are or have been
applied.

05. Project timelines and implementation strategies are

created using Gantt charts. They are bar charts that visually
represent the kinds, lengths, and orders of the activities and
tasks that must be carried out to finish a project. Read the
instructions below to create a Gantt chart. Make a list of all
the things that need to be done to finish the project first,
including activities and tasks. Make careful to list the tasks
and activities in the order that they will be completed. For
instance, in a project to clear up a backlog of registry filing, it
may be necessary to carry out the following tasks: sort
documents by file number, separate documents by category,
and place documents on the proper files up until the filing
backlog is cleared. Make a big L after the activities and tasks
have been listed. List each activity and task that needs to be
completed along the L's vertical axis.

06. Additionally, you must become familiar with the tasks and
activities involved in the process you are mapping to
properly create a process map. To understand what is
involved, you will need to speak with those who will be
carrying out the process. During the phase of data collection,
this consultation will take place. The people you need to
speak with may be from many departments, sections, or
units because many procedures transcend organizational
and functional boundaries. Remember that each of these
people may only be knowledgeable about the process
activities that they personally carry out, so you may need to
piece together information from several people, like pieces
of a puzzle, to build a picture of the process.

This lesson has described several techniques and tools
which can be used in carrying out a BSA project, including
Gantt chart, affinity diagrams, process mapping, flow
charting, fishbone diagram, causal loop diagrams,
checklists. Pareto charts, Histograms, and scatter diagrams.

IMR652 | Business Records Magazines 25

- Magazine Cover

Business

MAGAZINE

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ABSUNYSASILTNYEESMSISS

What is Business System “If you always put a limit on
Analysis (BSA)? everything you do, physical or

Relationships between businesspeople and programmers frequently end anything else, it will spread
badly because of the lack of a business system analyst. Most of us have into your work and into your
heard tales about businesspeople who give programmers a project to work life. There are no limits. There
on, only for the project to be either delivered late or fall short of the
specifications. That isn't always the case, particularly when the are only plateaus, and you
programmer performs an effective system analysis during the project, but must not stay there, you must
not all programmers are effective system analysts. System analysts
facilitate collaboration between the business and IT departments in larger go beyond them.”
businesses. This relationship steadily degenerates in the absence of system

analysts, eventually leading to one department dominating the other in the
power structure. People on both sides of this conflict become overworked, - Bruce Lee -
undercut, and frustrated. A prolonged loss of resources and low
productivity eventually have the potential to destroy a whole enterprise.

System analysts (SA) study a business model, dissect it into more
manageable chunks of tangible information, and determine how these
chunks should be processed. Then, these bits of knowledge are organized
into texts and graphic representations (UML, ER, IA Garrett) for
programmers to understand and follow. Since designs frequently change as
a project progresses and by the time it is completed, it probably has nothing
in common with the initial specifications, it is impractical to record every
detail of a project at the beginning.

IMR652 | Business Records Magazines 27

IMR652 | Business Records Magazines

In certain businesses, the IT department is subordinate
to the sales and marketing teams. Business professionals
do their best to develop project specifications, but they
frequently do so with logical and technical errors. IT
managers frequently have to bend over themselves to
find workarounds and hacks in order to implement a poor
specification because they have little authority to review
the requirements with the Sales and Marketing team. This
results in a final product of lower quality and a
disgruntled IT crew.

Business managers can make logical errors in their
inquiries because they are also human. System Analysts
could communicate with the business team in a
straightforward, non-technical manner once their
programmers have identified those flaws. System
analysts are familiar with the architectural foundations of
various software solutions and the various customization
options. System analysts, for instance, can identify the
best web application for a company or organization and
devise strategies to combine the capability of several web
apps to solve a particular business challenge. They can
determine the software that is the fastest, easiest to use,
least expensive to implement, and maintained. They can
undertake cost-benefit analyses, risk assessments, and
recommendations for optimal hardware and server
architecture.

Education background

A degree in computer science or management of
information systems is typical for a business system
analyst. Additionally, they frequently have business,
marketing, or accounting degrees. Excellent abstract
thinking skills, which are sometimes regarded as innate
talents, are also required for system analysis. Excellent
system analysts can zoom in on a project's smallest
details and evaluate it from a height of 10,000 feet. It is
important to get a good knowledge of math and logic.
Excellent verbal and written skills are also crucial. Being
able to communicate effectively is so important that
occasionally graduates with business or English majors
who also enjoy technology make their way into the
system analysis industry. However, you are always
better off hiring someone who has experience with
programming and software architecture. Sales and
marketing, business, organizational behavior,
management, computer science, system analysis, system
analyst, UML, IA Garrett, and ER diagrams.

28

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The Analysis of the Impact of Accounting 2022
Records Keeping on The Performance of the

Small Scale Enterprise
By:

Norasyikin binti Yusri

Examines the impact of keeping accounting records for small businesses. Personal interviews and a questionnaire were
used as the main primary data collection procedures in accordance with the goals of this study, which used a descriptive
design. Both qualitative and quantitative methodologies were used to assess the data that was gathered. Tables and
percentages were employed as the descriptive statistics. Chi-square and analysis of variance (ANOVA) were used to
evaluate the data using STATA 10 version, and the coefficient of determination (R2) value of 0.8974 indicated that the level
of accounting records keeping could account for 89.7% of the variation in financial performance. ·The performance of
small-scale firms and accounting record keeping are therefore found to be strongly positively correlated. Keeping
accurate accounting records is crucial for making decisions that always impact how well small businesses perform. It is
advised that small business owners and managers use good accounting record-keeping procedures to improve their
company's financial performance.

o r d s According to William Et Al 1999, he said that to keep track of income and expenses,
which increases the likelihood of making a profit, and to gather the financial data
R e c required for submitting various tax returns, bookkeeping, and accounting share two
s fundamental objectives. It is not necessary to maintain records in a specific manner.
B u sgianzei ss There is a necessity, however, that some organizations utilize a specific technique of
| M a ne crediting their accounts: the cash method or accrual method, if records accurately
reflect the business's income and expenses. One can produce their own ledgers and
IMR652 reports or rely on accounting services, depending on the size of the firm and the volume
of sales. Financial information about financial transaction flows and financial position is
recorded, kept on file, and reproduced by an accounting system. ·Inflows on account of
incomes and outflows on account of expenses are the two main types of financial
transaction flows. Assets, liabilities, and equity are the three main groupings to which
various components of financial position such as real estate, money received, and money
spent are categorized. Each unique asset, obligation, income, and expense within these
fundamental groups is represented by a corresponding "account." A record of financial
inflows and outflows in relation to a certain asset, liability, income, or expense is called
an account. Since they only represent the inflows and outflows absorbed in the financial-
position elements at the end of the time, income and expense accounts are regarded as
transient accounts (Williams et al 2008).

30

According to Ademola et al (2012), author has said that for effective business administration, records
must be kept. Identification, categorization, storage and protection, reception and transmission, retention
and destruction of records are all part of record keeping for the purpose of preparing financial statements.
He also mentioned that to manage the records, policies, systems, processes, operations, and employees are
needed. In managing the knowledge required for effective corporate performance, record keeping is
crucial. The acquisition, application, and storage of knowledge are priorities for contemporary companies.
Accounting records contain entries from daily company operations, such as receipts and expenditures
transactions. A list of the organization's assets and liabilities may be included in the records. These assist
the company in assessing how they performed during a specific time, typically towards the conclusion of a
financial period. Keeping accurate records demonstrates how the transaction was handled and supports
the actions that were done to adhere to business standards. A compliance programmer should be
constructed on the foundation of record keeping, and steps should be taken to record the documents and
events that occur throughout a transaction, starting with delivery and payment (Reed 2010).

The financial strength and current performance of the
organizations are substantially revealed by bookkeeping.
Managers find the financial statements of their business
helpful in making choices, even if they are primarily
prepared for users outside the business, including the non -
banking finance company’s entities. When managers create
operating plans, they consider how those plans will impact
the organization's performance as represented by the
financial statements. Financial statements including the
balance sheet, income statement, retained earnings
statement, and statement of cash flows are derived from the
bookkeeping. The balance sheet is a statement that lists an
organization's current assets, liabilities, and equity. As a
result, an organization's balance sheet provides a snapshot
of its current financial situation. The income for the time
span between two balance sheet dates is shown in the
income statement. The retained earnings statement displays
how the organization's retained earnings have changed
because of the period's income and dividends. The
statement of cash flows outlines the sources of and uses for
cash during the period. All these claims support the firm's or
organization's decision-making process.

IMR652 | Business Records Magazines

31

“Business opportunities are like buses, there’s always another one coming.”
– Richard Branson -

“Success usually comes to those who are too busy to be looking for
it.” – Henry David Thoreau

IMR652 | Business Records Magazines

THE ROLE OF RESOURCE Other than that, they also use two earlier categories of
FLEXIBILITY IN LEVERAGING resources to differentiating between adaptable strategic
resources that hold their worth over a range of inflexible
STRATEGIC RESOURCES strategic resources that are distinctive to their geographic
BY: NORASYIKIN BINTI YUSRI and product markets when used elsewhere, lose value in
the current market. Barton, Leonard (1992) that are 20 new
RBT has grown in popularity and is now a staple technology projects in five significant companies were
framework for strategic management research because it examined, and it was discovered that while success
has improved researchers' capacity to explain variations significantly on managers' ability to utilise the fundamental
in business performance (Barney et al., 2001). The competencies of the company, the more that a project's
mechanism by which strategic resources are translated technology requirements went beyond what the company
into performance advantages is generally secret, had already achieved earlier, the more that core
according to detractors of RBT, even though RBT research competencies turned into "core rigidities."
has enhanced our understanding of performance
determinants. Priem and Butler (2001) identify two “Strategy is simply resource allocation. When
significant contingencies environment and company you strip away all the noise, that’s what it
strategy whose implications on resource value are still
unknown. In other words, a firm's external environment comes down to. Strategy means making clear
and/or its management' strategic decisions may cause the cut choices about how to compete. You cannot
value of its resources to vary over time. When managers be everything to everybody, no matter what
try to use growth tactics to tap into existing resources in
new markets, this quality could potentially change. the size of your business or how deep its
pockets.”

33 - Jack Welch -

“Good tactics can save even the
worst strategy. Bad tactics will
destroy even the best strategy.



- General George S. Patton Jr. -

The technological information that makes up a firm's IMR652 | Business Records Magazines
core capabilities is supported by organisational routines,
values, conventions, and reward structures; yet the new
knowledge necessary for a project's success is frequently
incompatible with these supporting components of an
existing core competency. The existing skills that Leonard-
Barton saw were stiff with respect to the new technology
required by the mandates of many projects, and new
information frequently demands a distinct set of routines,

va0lue7s., norms, and reward systems to be properly handled.

Besides that, with little modification to local or regional
differences in market structure or customer demand,
strategic resources can be used internationally, enabling
businesses to achieve significant economies of scale.

According to S. Chen et al. (1993) he said that
demonstrated that professional judgments offered by
pertinent academics can provide accurate assessments of
unobservable characteristics. Four items were chosen to
represent knowledge after the creation of the items, pre-
tests with nine senior food service executives in three
restaurant chains and with six hospitality academics, as well
as a factor analysis of pre-test findings. Besides that, the
author said that they have prepare survey about the specific
information and asked the experts how challenging it would
be to either document or train someone in a chain's
processes. We tested knowledge by inquiring about the
firm's dominant chain because almost all the firms in our
sample have a dominating chain that is much larger than the
others. In the two instances when the company had two
main chains that were around the same size, the chains had
nearly identical specialised knowledge ratings and were
extremely similar in terms of style.

34

"My biggest motivation? Just to keep challenging myself. I see life almost
like one long University education that I never had -- everyday I’m learning

something new."



- Richard Branson -

IMR652 | Business Records Magazines

Investing For Strategic Resources and Its Rationale:
The Case of Outward FDI from Chinese Companies

By:
Norasyikin binti Yusri

According to Deng (2004) identified five factors that influence Chinese companies' decision to
invest abroad: markets, technology, natural resources, diversification, and strategic assets. He did
not, however, investigate the reasoning behind those objectives generally or the purpose for searching
out strategic assets specifically. The managerial implications drawn in that same piece also need to be
validated with convincing evidence. With the growing importance of resources (including capabilities,
assets, competencies, and knowledge) and their development as the basis for firms’ competitive
advantages (Barney, 1991; Collis & Montgomery, 1995), the search for resources and capabilities is now
recognized as a major driver of FDI. Since strategic position depends on both firm strategy and market
characteristics, firms in highly competitive markets or those that require advanced technologies and
marketing expertise to compete globally but have limited access to those strategic resources
domestically are in vulnerable strategic positions (Conner, 1994). Firms with weak brands, high levels
of rivalry, and a dearth of innovative technology domestically available may turn to FDI to access and
acquire these resources. They can then take advantage of economies of scale, acquire product
technologies, and retain or even improve their position as a worldwide competitor as a result (Frost,
2001; Wesson, 2004).

36

IMR652 | Business Records Magazines

Other than that, FDI improves a firm’s strategic position by providing
resources that act as a cushion to allow firms to weather business downturns,
ride out difficult times, and learn better ways to compete in highly competitive
industries. In addition, FDI can also improve firms’ market power and may help
them obtain needed skill-based resources quickly (Dunning, 1998). Local
presence also provides specific knowledge-based resources for example, that is
technology, design, customer information) that can give firms a further edge
over competitors. The drive to obtain assets is well supported by empirical
data. For instance, Mutinelli and Piscitello (1998) found that when Italian
businesses ventured in North America, they attempted to access and build
complementary assets connected to technology and expertise. In a similar vein,
most Asian businesses investing in industrialised nations want to increase their
non-price competitiveness by sourcing well-known brand names, cutting-edge
product technologies, and broad distribution networks from advanced
enterprises through aggressive acquisitions.

Based on the research by Nolan (2001) have demonstrated that the difference between the best Chinese companies and
their international competitors is wider than previously believed. For instance, the top Chinese 500 in 2004 represented
5.61 percent of the total assets, 7.3 percent of the revenues, and 5.22 percent of the profits of the Global 500, respectively.
The fact that Chinese businesses have suffered from a weak national innovation framework is the main reason why they
lack proprietary technology and innovative capacity (Nolan, 2001). China's total R&D expenditures in 2002 paled in
comparison to those of the United States, Japan, and Germany, and its corporate R&D expenditures were even lower than
those of Korea (UNCTAD, 2005). It is becoming more widely acknowledged that China's economic growth has been stifled
by a lack of patented technology and a glut of low-quality goods.

Strategic aspiration withinside the context of susceptible
strategic function leads Chinese MNCs to have interaction in
asset looking for FDI in developed countries. As the primary
scholarly enterprise to apply the asset-looking for angle to
outward FDI from key Chinese firms, this text goals to prompt
enterprise academicians and practitioners to view this seriously
essential difficulty in new and revolutionary ways.

"It takes 20 years to build a
reputation and five minutes
to ruin it. If you think about

that, you’ll do things
differently."



- Warren Buffett -

37

"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing,
you will be successful.”


- Albert Schweitzer -

“The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we
have applied the best of ourselves to the task at hand.”


- Vince Lombardi -

Managing BusinessRecordIn
Malaysia: Awareness and
Attitudes Among Business
Managers

Written by Keleny Anak Apin

What is Record Management

Record management is general administrative
management concerned with achieving economy and
efficiency in the creation, maintenance use and disposal of
organization's record.
Besides, record management also concerned in making the
information that is contained available in support of
organization's business.

“What do you need to start a business? Three
simple things: know your product better

than anyone, know your customer, and have
a burning desire to succeed.” — Dave
Thomas, Founder of Wendy’s

IMR652 | Business Records Magazines
39

AWARENESS AND ATTITUDES

AMONG BUSINESS MANAGERS

Written by Keleny Anak Apin

01. Do Malaysian Managers
Business Manage Their Records?

Malaysian manager usually did not actually hold such 03. Do Malaysian Business Employ Trained
record in such way as to satisfy the entire range of
standards set out by record management programs in Personnel To Manage Their Record?
develop countries. Besides, Malaysian respondents have
kept their record for minimal reasons namely to allow A record management system must be accepted by the
them to carry out their business operation. In this management of the organization in order to to be
question, the term 'business achieve' has been successful. This can be achieved by setting up a
introduced as a mean that checking whether any of the committee to oversee the overall management of
respondents related to their collection of records to the records. In fact, many managers of business do not have
preservation of history instead of simply to a separate entity engaged in general supervision of their
management. record. One reported that separate staff are in charge in
many position like be a business- appointed auditor,
02. Do Malaysian Business Employ Trained head of the department, two supervisors, a management
Personnel To Manage Their Record? representative (ISO 9002) and an agency appointed by
the employer. The management of the record in some
Some businesses used their librarian to take care of its companies was entirely assigned to the designated staff
record. This appear to be controlled by the traditional without any committee to refer or to ask advice. This
association of records with the work of library. The might be the result of companies being unable to
reason for keeping records with one individual instead of emphasize the value of record management programs to
another might sometimes have been due to the fact that the preservation of their business.
throughout the normal sense and no decision has been
taken. “It’s not about ideas. It’s about making ideas
happen.” — Scott Belsky, co-founder of
Behance

IMR652 | Business Records Magazines
40

05. Where Do Companies Keep Their Records?

04. Do Companies Have Record Management Many of them do not kept records in the central store.
Policies And Procedures? The places most often used by companies to keep their
documents included the Accounts Departments, the
storeroom, the relevant department, the Business
Development Department , the Personnel Department,
the remote location , the Managing Directors Office, the
Legal Department, the Finance Department, the
Company Secretary Office and the Headquarters Office.
However, the variety of areas where records are stored
suggest that managers are not aware of the importance
of providing a central locations where common
procedures for organizing records can be implemented.
Record keeping in every office may be easy for the office
concerned, nut it may lead in records not being
organized in the most efficient and productive way.

An effective record management programs must have a
specific written process manual which contains the
company policy and the strategy for the system must be
made available. For example, a guide ensures continuity in
work and behavior. A typical method also tends to simplify
overall record management. Furthermore, a guideline that
provide in the policy can help to prevent circumstances
where different departments take different results to record
management issues. Inconsistencies in the approach will
often affect the management of the organization rather than
support the management companies.

“Always think outside the box and embrace opportunities that appear,
wherever they might be.” — Lakshmi Mittal, Chairman & CEO of
ArcelorMittal

IMR652 | Business Records Magazines
41

BUSINESS CONTINUITY PLAN

DISASTER RECOVERY PLAN

IMR652 | Business Records Magazines

BUSINESS CONTINUITY PLAN

Written by Keleny Anak Apin

INTRODUCTION

Business continuity is defined as a comprehensively managed effort to prioritize key business processes, identify significant
threat to normal operation. It also include plan mitigation (improvement) strategies to ensure effective and efficient
organizational response to the challenges that surface during and after a crisis. Therefore, this plan will ensure that all
business record are protected. To prevent a disaster from damaging the business records, organization must recognize the
potential disaster such as fire, theft, water pollution, natural disaster and others. Therefore, to overcome this problem,
organization need to have Recovery Team Responsibilities. Recovery Team Responsibilities should have at least four
members with alternates. Each member should be assigned and prepared to perform one of the following:

Team Leader - to handle overall management of rescue operations.
Supervisor for Rescue Team - assign to assemble, train and direct work crews.
Coordinator of Support Services - assign to assemble supplies and equipment.
Record Keeper - assign to inventory control for damage records.




Defined as an immediate involvement taken by organization. 2
Purposely to minimize further loses and to begin the process of
recovery. There are lots of activities and programs designed to Establish vital records management program
re-establish critical business functions and stabilize the such as Identify records needed to conduct
organization to an acceptable conditions. By preparing a business under emergency operating
recovery plan prior to the disaster, staff must be able to begin conditions, identify records management needed
the process of effective response immediately. to perform or reconstruct the organization’s
most mission-critical functions, identify records
1 Identify types of records (electronic and paper) is protecting the legal and
to conduct a survey of records management and financial rights of the organization,
maintain a complete file list. A copy of the file list employees and the people it serves, develop and
should be retained or backed up at another implement cost effective methods, including off-
location site storage, and the
application of technology, to protect and
3 safeguard those records identified as vital
from loss, misuse and unauthorized access
Identify the risk refers to Identifying the most probable threats and modification and Develop policies,
that may lead to negative impact to the organization and procedures and a plan of action to access
minimizing the risk. Risk management is the practice of using damage and to begin recovery of any records
processes, methods and tools for managing risk. Risk that may be affected by an emergency or
management process involves; disaster, regardless of the storage medium.
• methodically identifying the risk surrounding
business activities. IMR652 | Business Records Magazines
• Assessing the possibility of an event
occurring.
• Identifying which events would cause the
worst problems and deal with them first
• Understanding how to respond to related
events.
• Putting in place to deal with consequences.
• Monitoring the effectiveness of risk management approach
control.

43

4 5
Identify alternative storage facilities such as
Review existing storage facilities and Define roles and responsibilities such as Establish a
identify if they are secure and will reduce group of staff contacts to assist with the restoring (also
loss or damage and identify an alternative assign the duties of maintaining the plan so that it is up
location for storage of vital records to date at all times, determine who will be responsible
computer backups. for the various aspects of the plan and who to contact
for assistance in restoring an area after a disaster
determine who will be responsible for reviewing the
disaster plan at least quarterly to ensure it is up to date
with contact details, change of location and determine
who will be responsible to inform all staff when a
disaster occurs, including after office hours.

6
Develop a list of contacts such as Develop a contact
list of emergency numbers such as fire, police,
hospitals, properties, security neighboring
businesses and trades people. and determine contact
numbers of customers, suppliers, distributors and
other key parties.

7

Prepare a disaster bin such as acquire tools and other
supplies to be used in small disasters such as leaky
pipes, small fires. This may include certain tools,
gloves, masks, fire extinguishers and fire blanket and
ensure disaster bin is easily accessible and all staff are
aware of the location.

8

Draw up an action plan such as develop a short plan
that contains many of the details of the above such as
numbers both internal and external, and develop a step
by step list of actions for staff to follow in case of
disaster and circulate the plan to every staff in the
organization.

“In the end, a vision without the ability to execute it is
probably a hallucination.” — Steve Case, co-founder of AOL

IMR652 | Business Records Magazines
44

NURTURING ATTITUDES FOR RECORD MANAGEMENT IN
MALAYSIA FINANCIAL INSTITUTION

Written by Keleny Anak Apin

All organization are expected to create and retain records as a result of their activities and as a proof that transaction have
taken place. In the context of financial institution in Malaysia the requirement for creating and retaining records is clearly
stated in several Act and Regulation, notably the Companies Act and Regulations 1966, the bank Act and Financial Institution
Act (BAFIA) 1989 the Bankers Book (Evidence Act 1989) and the Evidence Act. It is the duty of local financial institution to
comply with these regulations and negligence could invite problems especially if an organizations engaged in litigation.

It is practice in many countries that organizations comply with the relevant Acts and Regulations in their countries as the
penalty imposed can be very severe and could lead to business closure. Through Malaysia is not a highly regulated nation,
there are several Acts and Regulations that indicate the requirement to create and retain records.

Organization are encouraged to adopt record management in order to remain competent in their respective firms. There are
many untold benefits and advantages for having record management practice in place. It is also evident that records
management could differentiate between a well to do organization from those non-performing ones.

CATEGORIES OF RECORDS IMR652 | Business Records Magazines

Financial institution create two categories of record in the course of their
business. These records are distinguished by their functions such as the
administrative or housekeeping records and the financial institution
business records. Administrative or housekeeping record include those
concerning the information or setting up of the financial institution while
the financial institution business activities record are those are concerning
the taking of financial deposits from the public and releasing of financial
loans.

These records are not only created as the result of business activities but
also need to kept and managed systematically. The need to retain records is
indicate in all the four Malaysian laws mentioned previously. Financial
institution are required to comply with these governing laws and
regulations to provide evidence should something doubtful arise in addition
to complying with audit requirements. The quantity of records is not at all
mentioned the laws. .

45

THE ISSUES

Financial institution in Malaysia feel that it is necessary to “No matter how brilliant your mind or strategy, if you’re playing
have a record management programmed. However, the a solo game, you’ll always lose out to a team.” — Reid Hoffman,
need is not pressing. The majority feel it is essential to have
record management in place through some admit not LinkedIn co-founder
taking any action towards it. Through issues on record
management are becoming more complex most
organization regard a record management programmed as
a non-essential activity. It is not the organization prime
purpose. It does not produce profit and it is discretionary.
Organization seem to be unaware of the importance of the
function. Paradoxically, businessmen expect to have ready
access to relevant records especially when in crisis.
However, they do not allow other people to organize these
records.

WHY IT IS IMPORTANT

Record tell the truth and provide evidence of activities. Records can also protect and defend organizations that are
engage in court actions. However, all financial institution are aware of the responsibility to produce or supply
records should they asked to do do by Bank Negara in Malaysia. This indicates that the level of awareness about the
function and importance of records as evidence is high.



All the organization know the risk awaiting their organization for failing to supply any information as the result of
not keeping records. A risk commonly awaiting them is to be found guilty of an offense. Thus, a penalty amounting
up to 2000 Malaysian. Next, record help an organization to restore activities in case of disaster. Vital records require
some precautionary measures to be taken and should be safeguarded at all times as the information could determine
to continuity and survival of one business.

ATTITUDES FOR RECORD
MANAGEMENT

In conclusion, organizations are aware of the relevant Act and
Regulations to recordkeeping, but they have inadequate basic
record management programmed and practices. Accordingly,
they are exposing themselves to unnecessary legal, regulatory
and business risk. They are ,managing their recorded
information assets in a way interior to their management of
other critical assets such as human resource, capital , material
and facilities. Thus, strict enforcement of the Act and
Regulations deters organization from taking record
management lightly. It is important therefore that the
enforcement body ( with the help of the director of the
National Archives Malaysia possibly) has a strict clear, legally
enforceable and consistent policy over the implementation of
the Act and Regulations.

IMR652 | Business Records Magazines
46

BUSINESS RECORDS
MAGAZINES

- END -