Assignment group 1

KOLEJ PROFESIONAL MARA
ASSIGNMENT

GT 1

INSTRUCTIONS TO CANDIDATES ID
PDL2107019
1. Answer ALL questions. PDL2107032
2. Please fill in the following particulars: PDL2107044
PDL2107059
NAME PDL2107134
1. LUQMAN HAQEEM BIN AB MAALEK
2. NURINHUSNA HUMAIRA BINTI HARON Full Marks
3. MOHAMMAD SAIFUL FAKHRI BIN AZRIN 30
4. MUHAMAD HAZWAN BIN MOHAMAD KHAIRI
5. NURUL SYAMIMIE BINTI ABDULLAH
CLASS: DLM 1D

Score

QUESTION 1
SCORE REPORT:

GENERAL INSTRUCTIONS:

• Carefully check the submission date and the instructions given in the assignment.
Late submission will not be accepted.

• Ensure that you give yourself enough time to complete the assignment by the
due date.

• If you are unable to submit your assignment/project on time and have valid
reasons such as illness, you may apply (in writing) for an extension.

NOTE: If you are caught cheating or plagiarizing, you will be referred to the Disciplinary
Board and may be granted a failing “F” grade for the course work or for the unit
undertaken.

VERIFICATION

Prepared by: Noor Hazaniah binti Baharin CMILT Date: 15 September 2021

Verified by:

Course Leader Internal Verifier Copy Editor Head of Department/SME

Name Noor Name Name Name Mohd Faizal
Hazaniah Bin Mohd
Baharin
Noor CMILT
CMILT

Signature Signature Signature Signature

Date 15/9/2021 Date Date Date 22/9/2021

1. Instruction (Group Assignment – 30%)

Choose one (1) established Multinational Corporation (MNC) as a reference in completing
your group assignment. All answers should be related to the company chosen. In a group of four
or five members, produce the tasks given.

Tasks:

1. Business operation

- Identify your company’s type of departmentalization and its advantages.

- Government has changed some of rules and regulation in business operation due
to pandemic Covid 19, how does it give impact to the decision making on your
company’s business operation.

You may use illustration, draw, chart or any structure from the company to explain better.

2. Human Resource Management

- As Human Resource manager, illustrate a general Standard Operation Procedure
as guideline for your employees.

- Reflecting to the Pandemic the company has decided to focus on online marketing.
There is a need to have more workers who has qualification on online marketing.
Discuss all the concerns on the job position and the job analysis. Plan the selection
process in selecting the new employees. You may include the most suitable selection
method.

3. Tips for working from home

Due to the Covid-19 pandemic, many businesses were affected severely. In conjunction, many
have to work from home. Some employees do not know how to maintain balance between
work task and family. This becomes a worldwide phenomenon as it led to stress.

From the perspective of a manager, provide some tips to the employees who work from home
to stay productive and have balance in work and life.

2.Submission

Prepare a handbook as guidance for your company in managing their company during
Pandemic Covid 19. The handbook must have all contents from task 1 to task 3. Save your
handbook in PDF file format and convert it to Flipbook by using free flipbook converter. Submit
the flipbook to your lecturer.

END OF QUESTION



1.1 COCA COLA DEPARTMENTALIZATION AND ITS
ADVANTAGES

Geograhpic departmentalization - The Coca-Cola Company has five

geographic divisions known as Strategic Business Units. These divisions handle all
of the company's operations in each of the world regions such as pacific Group,
Eurasia & Africa Group, Europe Group, Latin America Group, and North America
Group. The manager is at the top of the organisational structure, defining
strategy, setting a course, and ensuring that a specific functional area is
supported.

Advantages :

1. Employees are hired depending on the difficulties and requirements of clients
so that customers will get satisfied and will buy the product again.

2. Communication between the service provider and the service receiver on a
one-to-one basis.

3. Responsibility is directed to a lower level. Focuses on local markets and issues.

4. Product getting more familiar since it spread through out the world.

5. Geographic area A shares the same time zone as its customers. They speak the
same language, are familiar with regional traditions, and may draw on localised
understanding.



1.2 How does it give impact to the decision making?

Short Supply - Can't Limited time of
produce many operation - Delay in
products
completing tasks

Hygiene - Cost Low Demand -
increase because Decrease request

needed to buy product from
sanitization restaurants and
tools/ppe suit supermarkets

Restricted from Social Distancing -
make physical Limited customers
advertisements - can enter into our
Low sponsorship store at one time

demands

ROLE AND RESPONSIBILITIES

Notify management as strictly adhere to the
soon as possible If standard
infected with covid-19 operating
procedure

Faceshield and facemask
should be worn at all times

PROTOCOL TO FOLLOW

examine your body
temperature

disinfect your hands
using hand sanitizer

The premises cannot
be entered if the

temperature exceeds
37.5 degrees Celsius.
Report work attendance

Use mysejahtera
app to check in.

WORKING
REGULATIONS

Social distancing 2m

avoid being packed in
one location

REGULATIONS FOR MEETINGS

Social distancing .

Face masks are required to be worn.

Keep meetings brief and restricted to 5-8
people (depending on the size of the room).

Maintain a clean and well-ventilated
environment in the room.

Provide audio-visual and teleconferencing technology
for virtual conferences with third-party participants.

disinfect the room after each meeting

2.2 Human Resource Manager

-Digital marketing executive
>experience at least 1-2 years
>degree in business/digital marketing or any relevant
>Experience designing and implementing digital marketing strategy (1-2 years) is
required.
>Participant in a group
>Excellent time-management abilities
>Outstanding interpersonal and communication abilities

-Job analysis-
>Create, plan, and implement a comprehensive digital marketing strategy.
>In charge of the campaign's strategy
>Partnership management - collaborating with others
>Keep up with the newest technologies and industry best practises.
>Manage your entire digital marketing strategy.
>Calculate the return on investment (ROI) and key performance indicators (KPIs).
>Make a digital marketing budget and keep track of it.
>Ensure that all of the company's social media accounts are in good working
order.
>Consider SEO and Google Analytics while managing and improving online
content.
>Create an inbound marketing strategy.
>Trends in sales performance forecast
>Encourage the digital marketing team to reach their objectives.

>Keep an eye on the competition and make suggestions for improvement.
-Social media executive
>diploma/degree in public relation, mass communication, journalism, English or
any relevant
>proficiency in Malay, English or Mandarin

-Job analysis-
-Plan, research, create, and direct social media video content ideas (Tiktok,
Facebook and Instagram).
- All video subtitles and copywriting for all social media postings are scripted,
edited, and proofread.
-In a short amount of time, you can come up with a great idea.
- Create a brand and video sFor marketing strategies planning, content
development, and driving positive engagement with followers, highly responsive
and adaptable to the latest video on social media / digital trends in the market.
- From time to time, conduct research / discover new techniques to develop
unique video ideas or content for marketing campaigns / goals.
- Collaborate closely with the team on video production.

-Intern in digital marketing and social media
>degree in business/digital marketing
>Enrollment in a bachelor's degree programme right now (recent graduates
considered)
>It's a plus if you've done an internship before.
>Adobe Photoshop and other content production software experience
>Skills in graphic design

>Computer abilities

-Job analysis-
>assist our digital advertising and marketing workforce out.
>assist in the advent of social media campaigns
>assist within the creation of e mail campaigns
>assist in search engine optimization (seo) (search engine optimization)
>entire different administrative sports as wanted, which
>includes growing internet site and social media material.

Process in selecting the new employees

1. Application

From the hiring group's perspective, you simply wait for candidates to respond to
your job ad. Functions, on the other hand, may and should be used as selection
tools to help you categorise individuals as qualified or unqualified.

2. Resume Screening

This is one of the most used worker selection approaches for moving candidates
to the next stage by identifying and eliminating those who don't quite match what
you're looking for.

3. Screening Call

The screening call, often known as a cellphone screen, is one of the early hiring
stages in which recruiters shortlist candidates. The purpose of this name is to
determine whether the candidate is truly interested in the work and (at the very
least) minimally qualified to execute it well. Only the best candidates will advance
to the next,

4. Assessment Test

Once you’ve screened candidates and sorted them out into “promising”,
“maybe”, and “disqualified” groups, you favor to seem at the surviving candidates
and similarly examine their capability to do the job you’re searching to fill.

5. In-person interviewing

You’re now deep in the determination process, having screened candidates,
evaluated their skills, assessed their abilities, and created a shortlist of the
most certified people. It’s sooner or later time to meet
in character with these promising candidates and decide who’s going to be
your subsequent hire.

6. Background checks

Background checks ensure that your finalists are trustworthy and do not pose a
threat to your business. Employers may use pre-employment tests, for example,
to ensure that candidates have stated the truth in their resumes or that they are
not already using illegal drugs.

7. Decision and job offer

Now it’s time to let them recognize you’re supplying them a role at your
company. The job provide manner is a crucial one; executed right,
you’ll quickly welcome your new employee in the office. But, if you pass
over something, you would possibly lose a magnificent candidate and have
to begin the hiring system all over again.

3. Tips for working from home

• Allowing employees to work from home,
even if only for a portion of the time. If you're not comfortable with full-time
possibilities, consider whether 1 day per week might suffice. Consider allowing
people to attend meetings remotely (through technology) rather than in person.

• Limiting the number of hours worked.
This entails creating a workplace culture in which employees are not expected to
work after hours. It can also mean limiting the number of hours an employee is
expected to work in a given week. After hours, some companies even disable
their e-mail servers to prevent messages from being forwarded.

• Paying attention to top management's image and culture.
employees will be more encouraged to do the same if they see their bosses
promoting (and living) the concept of work/life balance, and they will be less
afraid that the culture will not support it.

• Concentrating on results rather than hours worked.
High productivity does not have to be measured in 8-hour increments. In other
words, productive employees may be able to complete their tasks quickly and not
need to be on the job for the entire 8 hours every day.

• Assisting staff in completing day-to-day activities.
This could take the form of on-site or nearby benefits that allow employees to
complete more personal errands and household tasks during working hours. In
some situations, employers may even provide a discount. This minimises overall
tension and frees up more time at home.