CMail 11.26.18

A weekly newsletter for the employees of Conroe Regional Medical Center CONFIDENTIAL – Contains proprietary information.
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Letter from the CEO

Good afternoon!

I hope everyone had a nice Thanksgiving holiday and that your sports teams of choice
had a winning weekend. It’s hard to believe we are approaching the last month of
2018. We’ve had a great year and I know we’ll finish it off just as strongly as we
started it.
I’m excited to wrap up the year with our December Town Hall Meetings, which start on
the 10th. Please review the schedule on the next page and make sure you carve out
time to attend one session.

Enjoy this beautiful weather! CONFIDENTIAL – Contains proprietary information.
Matt Not intended for external distribution.

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Hospital Announcements

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The Importance of Being Identified by the Patient Care Team
with Two Forms of Identification

Identifying patients accurately and matching the patient’s identity with the correct treatment or service is a critical
factor of patient safety.

The most common “wrong patient” treatment error many people may first think of is that of a patient receiving a
medication that was intended for another patient. However, wrong patient medication errors can occur for a variety of
reasons—and during any point—in a patient encounter.

Patient identification mistakes can lead to errors in medication administration, incompatible blood transfusion
reactions, failure to treat a serious illness or disease, medical treatment for erroneous diagnostic lab results, and
procedures being performed on the wrong patient.

To prevent instances of misidentification and near-misses, The Joint Commission requires that two identifiers—such
as a patient’s full name, date of birth and/or medical identification (ID) number—be used for every patient encounter.

Article continued on Page 5. CONFIDENTIAL – Contains proprietary information.
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Cont’d: The Importance of Being Identified by the Patient Care Team…

Here is an example: Many patients identify themselves by their middle
name or a nickname instead of the name on their patient record. If a
caregiver were to assume they have the correct patient based on the name
the patient uses versus their legal name, it could create a serious and
potentially life-threatening problem when it comes to treatments or
procedures.

Likewise, if a patient has the same name as another patient, as in the case
of Kimberly Young and Kimberly Young (picturedright), or patients who
share names with people in their family and omit the proper suffix (e.g. a
Junior or Senior designation), there is also a risk of misidentification. The
practice of engaging the patient in identifying themselves and using two
patient identifiers (full name, date of birth and/or medical ID number) is
essential in improving the reliability of the patient identification process.

Reduce harmful outcomes from avoidable patient identification errors: Do-
the-2. Verify two patient identifiers—every patient, every time.

References: UTMB

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Annual CONFIDENTIAL – Contains proprietary information.
Children’s Not intended for external distribution.
Christmas
Party this
Weekend!

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Café Menu CONFIDENTIAL – Contains proprietary information.
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Week of 11/19

Monday Tuesday Wednesday Thursday

Entrées: Chipotle Chicken Breast, Entrées: Shrimp Jumbalaya, Cajun Entrées: Blackened Flank Steak, Herb Entrées: Classic Meatloaf,
Pub Style Fish Seared Breast Marinated Chicken Fried Chicken
Sides: Homemade Potato Chips, Mixed Sides: Steamed Broccoli, Chickpeas & Sides: Quartered Red Potatoes, Corn Sides: Mashed Potatoes, Green
Vegetables, Succotash, Green Beans Spinach, Dirty Rice, Kidney Beans O’Brien, Fall Winter Blend, Brussels Beans, Glazed Carrots, Mixed
Grill Special: Tex-Mex Burger with Grill Special: Tex-Mex Burger with Sprouts Vegetables
Jalapeno Poppers Jalapeno Poppers Grill Special: Tex-Mex Burger with Grill Special: Tex-Mex Burger with
Soups: Poblano & White Cheddar, Soups: Thai Chicken, Vegetable Jalapeno Poppers Jalapeno Poppers
Tomato Basil Soups: Pasta Fagioli, Chicken Noodle Soups: Lobster Bisque, Italian
Wedding

Friday Saturday Sunday Hours

Entrées: Marinated Chicken Breast Entrées: Salisbury Steak Breakfast
Sides: Roasted Zucchini, Sugar Snap Sides: Whipped Potatoes, Corn, 7 – 9:30 a.m.
Peas, Carrots Broccoli
Soups: Tomato Florentine Soups: Chicken & Dumplings Lunch
11 a.m. – 2 p.m.
Grill Special: Tex-Mex Burger with
Jalapeno Poppers Dinner
Soups: Creole Gumbo, Chicken Tortilla 2 – 8 p.m.

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Birthdays CONFIDENTIAL – Contains proprietary information.
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• Inocencia Williams – 11/26 • Keith Nicholas – 11/27 • Marcia Mullens – 11/30
• Analie Lansangan – 11/26 • Maria Cortes – 11/27 • Ede Compton – 11/30
• Nevleitta Smith – 11/26 • Erin Bell – 11/27 • Mary Jones – 12/01
• Berenice Haag – 11/26 • Jessica Bundy – 11/28 • Aimee Beliveau – 12/01
• Joyce Carni – 11/26 • Virak Khat – 11/28 • Gina Leftwich – 12/01
• Eva Angelina Reyes – 11/27 • Maria Huntley – 11/29 • Mickell Miller – 12/02
• Jennifer Reserva – 11/27 • Danney Landry – 11/29 • Dena Vegter – 12/02
• Megan George – 11/27 • Hung Baker – 11/30 • Nikita Terry – 12/02
• Brenda Bynum – 11/27 • Shelbi Bishop – 11/30 • Richard Chelton – 12/02

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