VOCABULARY& ABBREVIATIONFOR HOTEL TRAINEE AT THEOLDPHUKET
LISTOFCONTENT DEPARTMENT POSITION ROOMTYPES FRONTOFFICE HOUSEKEEPING CASHIERANDREPORT COMMONTERMINOLOGY IPAFORHOTEL
DEPARTMENT FO–FRONTOFFICE RSVN–RESERVATION HR–HUMANRESOURCE AC–ACCOUNTINGDEPT HK–HOUSEKEEPING EN–ENGINEER F&B–FOODANDBEVERAGE SEC–SECURITY MK–MAINKITCHEN HO–HEADOFFICE S&M–SALESANDMARKETING
POSITION MD–MANAGINGDIRECTOR FOM–FRONTOFFICEMANAGER DUTY– DUTYMANAGER GSASUP– GUESTSERVICEAGENT SUPERVISOR GSA– GUESTSERVICEAGENT MOD– MANAGERONDUTY DOS– DIRECTOROFSALES HM– HOTELMANAGER
ROOMTYPES SDL– SINODELUXEROOM TER– TERRACEDELUXEROOM JAC– JACUZZIDELUXEROOM DPV– DELUXEPOOLVIEWROOM DPA– DELUXEPOOLACCESSROOM DFM– DELUXE FAMILYROOM
C/I – CHECKIN C/O– CHECKOUT ARR– ARRIVE,ARRIVAL DEP– DEPART,DEPARTURE NB – NOMINIBAR ADL– ADULT CHD– CHILD INF– INFANT IH– INHOUSE DOUBLEUP– TOSHARE ACCOMMODATIONSDESIGNEDFORONE FRONTOFFICE
CASHIERANDREPORT V/C–VISACARD M/C–MASTERCARD UNI–UNIONPAY VCC–VIRTUALCARD OCC–OCCUPANCY ADR–AVERAGEDAILYRATE ARR–AVERAGEROOMRATE MTD–MONTHTODATE YTD–YEARTODATE OOO–OUTOFORDER OOS–OUTOFSERVICE
HOUSEKEEPING RO–ROOMONLY VD–VACANTDIRTY VCI–VACANTCLEANINSPECTED VC–VACANTROOM A–ASSIGN DBL–DOUBLEBED TWN–TWINBED SGL–SINGLE EXB, EB–EXTRABED BC–BABYCOT SLEEPOUT–REFERTOROOMTHAT GUESTSLEEPOUTSIDE THEHOTELDUE TOEXCURION
COMMONTERMINOLOGY DEPT– DEPARTMENT MSG– MESSAGE INCL. – INCLUDE EXCL. – EXCLUDE COMP. – COMPLIMENTARY FRENCHBED– DOUBLEBED CFM– CONFIRM CXL– CANCEL DONOT,DND– DONOTDISTURB QTY– QUANTITY AMT– AMOUNT AP– APOLOGIZE
PAX–PERSON AMEND–AMENDMENT AR–ACCOUNTSRECEIVABLE AP–ACCOUNTPAYABLE S&V–SERVICEANDVAT ABF–AMERICANBREAKFAST HB–HALFBOARD FB–FULLBOARD VIP–VERYIMPORTANTPERSON FYI–FORYOURINFORMATION EXCURSION–ASHORT JOURNEY COMMONTERMINOLOGY
NATIONALITY ARG–ARGENTINE,ARGENTINIAN AUS–AUSTRALIAN CHE–SWISS CHN–CHINESE DEU–GERMAN FIN–FINNISH GBR–BRITISH ITA–ITALIAN IRL–IRISH KAZ–KAZAKH NLD–DUTCH NOR–NORWEGIAN
NZL–NEWZEALAND RUS–RUSSIAN NZL–NEWZEALANDSWE =SWEDISH USA–AMERICAN ZAF–SOUTHAFRICAN NATIONALITY
IPAFORHOTEL A ABLE B BAKER C CHARLIE D DOG E EASY F FOX G GEORGE H HOW I ITEM J JIMMY K KING L LOVE M MIKE
IPAFORHOTEL N NANCY O OBO P PETER Q QUEEN R ROGER S SUGAR T TARE U UNCLE V VICTOR W WILLIAM X X-RAY Y YOKE Z ZEBRA
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