Business partner guide

DRESS CODE

I am attending a session… What can I wear?

The Academy team wants you to feel comfortable during trainings so
please wear either business casual or your Hotel uniform. Grooming
needs to be in line with the Property and also your role. Below is
acceptable to wear to sessions.

RULES

Mobile phones

There are genuine reasons to require your phone through sessions
however they do drastically impact your concentration and ability to
learn. We request phones are at least on silent and messages checked

during breaks.

Recording sessions

If you plan to record a training session please notify your facilitator. It is
at there discretion as to weather recording will be permitted.

RULES

Photographs

This is the intellectual property of Accor Academy and is not to be used
or duplicated in any way without permission.
.

Copies of the Presentation

The Academy does not supply copies of our programs to participants.
This is the intellectual property of Accor Academy and is not to be used

or duplicated in any way without permission.

X

TALENT DEVELOPMENT

Creating the opportunity
for our greatest asset to

succeed

Creating the opportunity for our greatest asset to succeed

Accor is committed to Our Talent development programs are based
attracting, retaining and on the following approach
developing our high potential
• Clearly defined activity to increase
employees. capability to the next level of the
Our commitment to this capability framework
involves providing a clear
pathway and development plan • Planned interventions to increase
for each level of our capability awareness and develop greater
leadership skills
framework.
When we consider our high • Opportunities to profile and diversify
potential employees we look to experience in Accor
the ratings taken from the
annual performance review • Mentoring and coaching from Senior
Leaders within Accor
process.
• Providing the opportunity for your
high potentials to “learn and apply”

APPROACH

Considerations

Involvement Costs Loyalty

Term Evaluation Mobility
Executive
Support Program Agreement
Outline

Considerations

Creating the opportunity for our greatest asset to succeed

Involvement in the Program

Whilst the talent continues to be
employed by their hotel and carries out
their duties as specified in the original
contract, the talent understands that they
will be available for training sessions,
project work and other activities pertinent
to the development of their career during
the term of the program.

Considerations

Creating the opportunity for our greatest asset to succeed

Term

Each program has a specific duration. It is
understood, however, that the talent may
be required to extend the program if it is
deemed necessary.

Considerations

Creating the opportunity for our greatest asset to succeed

Executive Support

The talent is supported by Accor
Academy, their General Manager & Talent
& Culture leader and/or a mentor,
depending on the program. These leaders
will conduct regular meetings with the
talent to ensure satisfactory progress.

Considerations

Creating the opportunity for our greatest asset to succeed

Program Outline

Programs are tailored to increase the
talent’s knowledge and skills, especially in
preparation for the next role with Accor.

Considerations

Creating the opportunity for our greatest asset to succeed

Evaluation

To successfully graduate program, the
talent will be required to complete the
learning & development activities as per
the program outline.

Considerations

Creating the opportunity for our greatest asset to succeed

Costs

The total cost of the program is specific by
each program and communicated at the
beginning of the nomination process.

Considerations

Creating the opportunity for our greatest asset to succeed

Loyalty

The talent agrees to complete the
program and continue to work for Accor
for a certain number of years as indicated
by the specific program.

Considerations

Creating the opportunity for our greatest asset to succeed

Mobility

Upon the completion of the program, the
talent will be included on the mobility list
for possible future transfer within Accor

Considerations

Creating the opportunity for our greatest asset to succeed

Agreement

The selected talent will sign an agreement
with Accor and their hotel to stipulate the
general conditions of the participant in
the talent development program.

Considerations

Creating the opportunity for our greatest asset to succeed

*
Service Agreement

We know we have a true business partner in the Academy

Accor Academy Service Agreement

By signing the below, my Owner has agreed to pay the training fee for the course name indicated.
The price of course is stated in the Academy Learning Solution 2020 and has been communicated to Owner/ Owner Representative.
In addition, the Owner agrees to bare any extra charges if property does not comply with Academy Policies.

I confirm our agreement with the following statements and will act in accordance with these.

• I will ensure that I have adequate internal • I will partner with Accor for any exceptional
resources (Certified Trainers) to ensure the
effective and efficient development of my team. sessions required before engaging an external
company.
• As per our Hotel Management agreements I will • Ensure that the Academy Accor approved
dedicate 3% of the payroll costs to the learning curricula is taught as a priority and will promote
and development of employees under my
control. the Accor Academy as our learning partner.
• Uphold the reputation and standing of the
• I will ensure that sessions that I enroll participants profession of Accor Academy. I will act with
in are linked to the personal development plans
for the hotel. honesty and integrity in all aspects of my
engagement with Accor Academy. I will avoid
• I will reinforce the value of virtual learning by direct conflict between my private interests and
having cameras available for each attendees
I enroll. my professional work

HOTEL NAME :