FPT TELECOM INTERNATIONAL VOIP

FPT TELECOM
VOIP SERVICE

FPT CORPORATION FPT VISION

FPT CORPORATION OVERVIEW FPT strives to be a company guided by technological innovations,
committed to the highest level of customer satisfaction, contributing
2011 Launched One FPT Strategy to national prosperity and providing its employees with the most
2010 Changed Logo & went mass favorable work environment possible, enabling them to reach their full
2008 Reached US $1 billion revenue potential in their professional careers as well as their spiritual lives.
2006 Became an IPO
2002 Privatized Company type Revenue Capitalization
1999 Globalized
1996 Raised to market leadership PUBLIC USD 1,8 BIL USD 852+ MIL
1990 Identified core business – IT
1988 Established Staff Presence Headquater
48 Van Bao, Ba
26,800+ 19 Countries Dinh, Hanoi

Main business sectors

• Technology
• Telecommunications
• Technology product distribution and retail
• Education

FPT CORPORATION

7 MEMBER COMPANIES

FPT Information System FPT Software FPT Education

Number 1 system integration & IT Number 1 software outsourcing in The best supplier of it human
services provider in Vietnam. Vietnam with more than 4563 resources training services in
software engineers.
Vietnam.
FPT Trading FPT Retail
FPT Online
Number 1 in information & communication More than 300 shops in Vietnam.
technology products distribution with largest Number 1 in online advertising.
network: 1000+ agencies in 63 cities in Vietnam. FPT Telecom vnexpess gets alexa rank 9 with more
than 90 million page views per month.
TOP 3 ISP in Vietnam

FPT TELECOM JSC FPT TELECOM LICENSES

FULL TELCO LICENSES

Founded in 1997.

1997 2002 2003 2005 2006 2007 2008

Internet Internet Online Telecom Wimax Iptv & International VOIP
Service & Exchange Service Infrastructure Fixed Network
Internet Provider Provider Establishment
Content Phone Establishment
Provider

FPT TELECOM JSC

SERVICES

BROADBAND

FPT builds service packages for individuals and
households to meet their demand for private Internet
access, including ADSL, FTTH and VDSL.

LEASED LINE

This service is provided with an international port at a speed
ranging from 256 Kbps to 25 Gbps and is geared for offices
and companies that demand the highest service quality.

DATA CENTER

FPT offers specialized servers, rack and server space,
connections from servers to the Internet environment and
direct private connections to clients’ offices via an intranet
environment.

FPT TELECOM JSC

SERVICES

BROADCAST SERVICES

FPT provides special entertainment services to Internet subscribers
which include the interactive television service of - FPT Television;
and FPT Play HD decoder - HD box.

ONLINE SERVICES

Online media with 30 million page views per day.
Sendo.vn: one of the leading e-commerce marketplace in Vietnam.
Fshare: top cloud-based storage and sharing service, located in
FPT Telecom’s international standard data center.

VOIP SERVICES

FPT provides multiple VoIP services and features for Enterprise and
SMB customers.

FPT TELECOM INTERNATIONAL – MEMBER OF FPT TELECOM JSC

FTI OVERVIEW

FPT TELECOM INTERNATIONAL gives you the power and flexibility to choose the right IT
infrastructure and level of managed services you need to compete more effectively and successfully

grow your business.

Select from a full spectrum of options including colocation facilities, self-managed
dedicated servers, or supplement your team with tailored management services

that can expand all the way to fully outsourced managed hosting solutions.

FPT TELECOM INTERNATIONAL

MARKET SHARE IN VIETNAM

36% 34% 33% 28% 8%

Internet Data Data Domain VoIP
Broadband Transmission Center for Enterprise

FPT TELECOM INTERNATIONAL

FPT TELECOM INTERNATIONAL

VOIP OVERVIEW

FPT is the first Internet Telephony Service Provider (ITSP) in Vietnam that has the capacity to provide
multiple VoIP services and features supported on only one connection, making a remarkable

improvement in fixed-phone technology and eliminate the disadvantages of traditional analog-based
telephone system.

Our scale, IP expertise, global fixed and mobile footprint and comprehensive
portfolio of voice products help you to stand out and be heard in the competitive

business of international and domestic communications.

FPT TELECOM INTERNATIONAL THE FIRST ITSP
PROVIDER
VOIP OVERVIEW
in Vietnam to apply NGN
FPT enterprise VoIP system is capable technologies of Cisco.
of providing communication services
between branches and headquarters.
FPT VoIP is based on IP NGN
Technology with phone number
730X.XXXX.

FPT TELECOM INTERNATIONAL

VOIP SERVICES

International Partners Businesses + Value-added services

• Wholesale VoIP • Acc/SIP Trunk • 1900/1800
• Virtual/Hosted PBX • SMS
• Vietnam VoIP • IP Centrex
termination • Audio/Video conf

• DID/ITFS

FPT TELECOM INTERNATIONAL 1ST ITSP

WHY VOIP FTI? Cost Effective Reliable And Carrier Grade
Easy To
VoIP allows enterprises to run on its own IP Manage
networks to reduce voice communication
fees, increase communication efficiency, Full Coverage Variety Of High- Qualitative And
expand the system for increasing number of end Services Quick
users and develop new applications.
Deployment
Integrate multiple services such as phone,
fax, conference call, instance messaging,
and short messaging.

FPT TELECOM INTERNATIONAL

VOIP ADVANTAGES

Best quality Flexible solution Best price

Quick deployment and Save up to 30% of
installation (1-5 days)
phone rate for domestic

calls and 60% for

international calls!

FPT TELECOM INTERNATIONAL

VOIP ADVANTAGES

Unify telephone numbers

Remain current phone number when High reliability
moving or expanding business

FPT TELECOM INTERNATIONAL

VOIP ADVANTAGES

Manage conveniently

Easily monitoring call details
and daily charges incurred

Choose between value-added services:

 Vitual/Hosted PBX  Contact Center

 IP Centrex  Video Conference

 Call center

FPT TELECOM INTERNATIONAL

VOIP QUALITY OF SERVICE

High availability: ASR > 97% PDD <=5ms ITU – compliant
99.9 % AAR > 70% equipment

FPT is the 1st ITSP and
Tribleplay provider in VN, using
NGN CISCO Technology.

T.38 Fax support DTMF RFC2833 Popular protocols: Codec G.711,
SIPv2, H323 G.729, ..

FPT TELECOM INTERNATIONAL China HTC
GTEL
VOIP NETWORK STRUCTURE

SPT

Interconnection with VIETTEL • SINGTEL
Vietnamese operators VNPT • METFONE
• ORRANGE
Interconnection with SPT • PCCW
international carriers HTC • CMI
• CU
• TELSTRA
• DTAG
• EZCOM
• AIRTEL
• IDT
• QUICKCOM
• NTT
• TELENOR
• SKYPE
• VIBER
• HCG
• CHT
• IBASIC
• CITIC

FPT TELECOM INTERNATIONAL

VOIP NETWORK STRUCTURE
FROM ENTERPRISE TO FPT TELECOM

The IP PBX communicates with the
carrier network through E1 trunks or
Session Initiation Protocol (SIP) trunks.

In the headquarters, a large-capacity
IP PBX is deployed to control calls in
the headquarters and provide level-1

routes for regional call centers.

In a branch, a medium-capacity IP
PBX or multiservice router (AR)
with the IP PBX function is
deployed to provide the VoIP
service.

FPT TELECOM INTERNATIONAL

BASIC FUNCTIONS OF VOIP SYSTEM

VoIP Trunk Web Softphone IVR – Auto Conference Video
Conference Attendant Conference

System CRM Ring group Queues ACD Internal Calls
Recording

Music on System Follow me Black list Whitelist PIN Sets
Hold Administrator

Call Group Voicemail Time and
Day

VOIP

CUSTOMERS

THANK YOU!