EdJonesTest

Mediterranean Cruise July 22-30, 2017
Ancient Empires by Sea
IMPORTANT TRAVEL TIPS
Heavy seasonal travel causes long lines and delays
in both airport check-in and security, causing some travelers to miss flights. It will be your responsibility to pay for any increase in air costs due to not arriving at the airport in enough time. Below are some tips for a smooth travel experience.
• Airport: Arrive at the airport up to three hours prior to departure for international flights.
• Delays/Cancellations/Emergencies: If your flight is delayed or cancelled, call the Emergency Contact Numbers: 800-253-3421 or 636-827-5270.
• Flight Status: Check your flight status on the airline’s website or call your airline carrier within 24 hours of your flight departure to check on last- minute changes and cancellations.


• Luggage: Policies vary by airline, but most airlines charge for checking a second bag. The fee may vary, and some carriers charge less for bags checked in online versus at the airport.
• Medical, Health and Travel Assistance: Please refer to the “Emergency Medical Procedures/Medical Precautions” section of this booklet for important details regarding emergency medical coverage, Edward Jones’ travel assistance programs and medical information. Supplemental health/travel insurance is recommended for all travelers (a personal expense); medical expenses are not covered if you are not enrolled in the Edward Jones medical plan.
• Packing: Pack three days’ worth of clothing (per person), along with all valuables and medication, in your carry-on bags.
• Passports: Ensure the names on your passports match the names on your flight itineraries and that your passports are valid for the minimum length of time required for your trip. Additionally, confirm your passports are “electronic” with a digital chip containing biometric information about the passport owner, have a machine-readable zone on the biographic page, and contain the necessary number of blank pages. Refer to the “Travel Documents” section of this booklet for details.
• Traveler Safety: Be sure to review the important Safety Information posted on the Journeys of a Lifetime website prior to departing for your trip.
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BEHAVIOR WHILE REPRESENTING EDWARD JONES
You and your family are undoubtedly excited to be preparing for your Travel Award Program trip. Your trip is a reward for your hard work on behalf of your clients, and an opportunity for your family to create special memories. So many of the children on these trips become friends and remember taking the trips together for the rest of their lives.
We want all the memories to be good, and we want all our children to remain safe. That’s why I’ve been asked to remind you about ensuring appropriate behavior
for your children, especially your teenagers. The unfortunate truth is that, in the past, some children have behaved in ways that reflect poorly upon them as individuals and on Edward Jones as a firm, as well as compromising the safety of themselves and others.
As parents, during your trip just like at home, it is
your responsibility to monitor your children. It is your responsibility to know where they are at all times and to ensure that their behavior is appropriate. We are guests in these destinations, and as guests we want to enjoy ourselves in a way that is safe and respectful of the people who live there and others who are on vacation. It is Edward Jones’ policy that Financial Advisors (FAs) or their guests whose behavior is inappropriate will
be sent home and suspended from future trips. Please take a moment to remind your children of this and to establish some guidelines for them.
Thank you for your help and cooperation on this.
Chuck Rogers
Branch Administration
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FINAL TRIP ITINERARY
As soon as your stateroom number is confirmed by the cruise line, you will be sent your cruise reservation number. If you have not yet received your cruise reservation number, you will receive it soon. Please go online to Royal Caribbean International (https://secure.royalcaribbean.com/beforeyouboard/ boardingDocuments.do) and complete your online check-in as soon as you receive your reservation number, but no later than four days prior to your cruise. You will also need your passport information and a credit card to set up your onboard expense account.
After completing your online check-in, your forms will be submitted electronically to the cruise line and you will be able to print your Royal Caribbean luggage tags. You will also be able to print your SetSail Pass, which you must present at the port terminal when
you arrive to embark, along with the credit card that you used to set up your onboard expense account and appropriate proof of citizenship and identification documentation. Please do not pack these documents in your checked luggage. If you are not able to complete online check-in within four days of your cruise, you will be required to complete the check-in process
at the pier two hours prior to the published sailing time. Note: All participants must be checked in and on board the ship no later than 3:30 PM on the day
of embarkation. Your Edward Jones luggage tags are included in this final mailing. Please remember to print your Royal Caribbean luggage tags at home and affix them to your luggage prior to leaving the airport after you claim your bags. The Travel Directors will have staplers at the airport or pier and at the hotel’s hospitality suite.
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DAY ONE: SATURDAY, JULY 22, 2017
Daytime/Evening Dress: Travel Attire DAYTIME/EVENING:
• Before You Leave Home: Pack the following in your carry-on bag: cruise line documents, copies
of your required travel documents and credit
cards, medication, cameras/film, and clothes and necessities for a 72-hour period. (Leave unnecessary valuables and jewelry at home.) Be aware that checked luggage policies vary by airline,
and most carriers charge for a second bag.
The fee may vary, and some carriers charge less
for bags checked in online versus at the airport. If your luggage exceeds the carrier’s specified weight allowance, you will be charged for the extra weight or asked to remove items from your luggage. Contact your specific airline carrier(s) for detailed information regarding their luggage policy.
If you are charged for checking the first bag on your international flight, Edward Jones will reimburse you for the fees associated with that one checked bag, and the reimbursement is per person (up to two people), or one bag per person (up to four people) if you enhanced your trip (combined two trip values).
If you check two bags and the first bag is free, the charges for the second bag are your responsibility. If there is no checked luggage fee for the first bag, you will not be reimbursed for checking a second bag. Edward Jones does not reimburse for oversized or overweight luggage.
• Required Travel Documents: Be sure you have your required travel documents, flight itinerary and boarding passes (if you checked in online). Please refer to the “Travel Documents” section for details on what travel documents you are required to carry.
Note: Regardless of age, children are required to have the same travel documents as adults. Consult the “Travel Documents” section for more information. A notarized permission letter is required for children not traveling with both parents.
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• Depart Home City: In order to avoid cancellation and/or being denied boarding, please check with your specific carrier regarding check-in times prior to your flight(s), as these vary by airline carrier
and can be as much as three hours prior. Have your required travel documents ready to present, and check your luggage through to Rome’s Leonardo da Vinci-Fiumicino Airport, airport code: FCO.
• Arrive in Gateway City: Upon arrival in your gateway city, proceed to the international terminal or airline ticket counter for check-in for your overnight flight to Rome. Please have your passport, e-ticket confirmations and any other necessary travel documents ready for presentation upon check-in for your flight.
• Flight to Rome: You’re on your way! To help minimize the effects of jet lag, rest as much as possible during your flight, but also take advantage of every opportunity to get up and stretch your legs. Appropriate meals will be served en route.
DAY TWO: SUNDAY, JULY 23, 2017
Daytime Dress: Travel Attire/Sportswear
Evening Dress: According to Restaurant Selection
DAYTIME:
• Breakfast in Flight: Breakfast will be served prior
to your arrival.
• Arrive in Rome: Upon arrival, claim your luggage and proceed through Customs and Immigration formalities. Be sure to have your required travel documents handy. Travel Directors will meet you outside of the Customs area in the Arrivals hall and assist you with transportation.
• Early Arrivals Transfer to the Hilton Rome Airport Hotel: If your flight arrives into Rome prior to 10:00 AM, a Travel Director will escort you during the 5-minute walk from the airport to the Hilton Rome Airport Hotel, where you can relax and refresh in a private hospitality suite. Should you
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choose to explore the city during this time, please return to the hotel by 11:30 AM to board your 12:00 PM transfer to the pier.
• Transfer to the Pier in Civitavecchia: Guests who arrive into Rome after 10:00 AM will transfer directly to the pier. The transfer time is approximately 1 hour from both the airport and the Hilton Rome Airport Hotel. Note: Please attach your cruise line luggage tags to your luggage prior to departing for the pier.
• 11:30 AM-3:30 PM Cruise Check-In: Upon arrival at the pier, proceed through Royal Caribbean International’s check-in and boarding. To save
time at check-in, have any necessary cruise line forms and documents ready to present. During check-in, you will receive the key cards for your stateroom. If not previously collected, the ship’s staff will electronically swipe your credit card to guarantee your incidental expenses, your photo
will be taken for security purposes, and you will receive a personalized charge card for your onboard purchases.
• Embarkation: Welcome aboard the Jewel of the Seas! Please allow two to three hours for your luggage to be delivered to your stateroom.
• 11:30 AM-7:00 PM Edward Jones Hospitality Desk: Once you have checked in with the cruise
line and boarded the ship, please proceed to the Edward Jones Hospitality Desk, located on Deck 7, mid-ship. You will receive your name badges and additional program information. During your leisure hours, Travel Directors will be stationed at the Edward Jones Hospitality Desk, and all times, function rooms, bulletins and schedule changes will be posted there. Stop by for help in arranging personal plans, for answers to travel questions and to reconfirm your daily schedule. If you have not yet purchased your shore excursions, now is a good time to do so. Staff will
be available at the Shore Excursions Desk, and all excursions will be a personal expense.
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• Lunch at Leisure: Savor your first taste of the ship’s fare with lunch at your leisure in one of the many restaurants aboard the Jewel of the Seas. Any meals ashore will be a personal expense.
• Afternoon at Leisure: The balance of the afternoon is free for you to unpack, relax and begin exploring the ship. If you included a change of clothes (sportswear) and your swimsuit in your carry- on bag for use prior to the delivery of your luggage, feel free to change and jump into the fun.
• 3:30 PM All Aboard: All guests must be aboard the ship at this time.
• 4:30-5:00 PM Mandatory Lifeboat Drill: All passengers are required to participate in the lifeboat drill.
EVENING:
• 5:00 PM Ship Departs Civitavecchia: Anchors aweigh! Let all your cares drift out to sea as the Jewel of the Seas sets sail for your first port of call.
• 6:00 PM Dinner Aboard Ship: A delicious dinner in the Tides Dining Room on Deck 4 awaits. Tonight’s meal will be just a sample of the culinary delights in store throughout your cruise. As a reminder, you have been provided with a beverage credit of $300 USD per financial advisor to be used while on board the ship. Note: The dining times are subject to change. Please check the shipboard newsletter for current dining times and locations.
• 8:00-9:00 PM Private Edward Jones Welcome Reception: Join your fellow travelers in the Safari Club on Deck 6, and toast to a wonderful day.
• Shipboard Entertainment: The night is still young! Following dinner, explore the vibrant nightlife of the Jewel of the Seas. You’ll find so much to choose from ... dancing in a nightclub, a first-run movie or a romantic stroll around the starlit deck.
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• Shipboard Newsletter: What’s on the agenda for tomorrow? Each evening you will receive a newsletter for the following day, which will outline event locations and times, shipboard activities and all meal times.
DAY THREE: MONDAY, JULY 24, 2017
Daytime Dress: Sportswear
Evening Dress: Formal Evening Attire/
According to Restaurant Selection
DAYTIME:
• 7:00 AM-7:00 PM Edward Jones Hospitality Desk: Stop by the Edward Jones Hospitality Desk on Deck 7, mid-ship for any updates to the day’s schedule.
• 8:00 AM Arrive at Cannes, France: The ship arrives at Cannes.
• Breakfast at Leisure: Head to one of the ship’s restaurants for breakfast. Please refer to the ship’s newsletter for precise meal times and locations.
• Day at Leisure in Cannes: Whether you opt to participate in your choice of shore excursions or want to soak in the sun, the entire day is yours. You’ll find something to suit everyone – from exciting tours to organized activities on the ship. All shore excursions may be purchased on board
at the Shore Excursions Desk and will be a personal expense. Check the ship’s newsletter more information, and let the fun begin!
• Lunch at Leisure: Indulge in lunch at your own pace on the ship. Refer to the ship’s newsletter for dining locations and times. Any meals ashore will be a personal expense.
EVENING:
• 6:00 PM Depart Cannes, France: The ship
departs for Ajaccio, Corsica, France.
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• 6:00 PM Dinner Aboard Ship: Relax over dinner in one of the Jewel of the Seas’ excellent restaurants. The talented chefs will create a wonderful meal for you in the Tides Dining Room on Deck 4, or whichever specialty eatery you prefer. The Travel Directors will be happy to assist with your personal plans.
• Shipboard Entertainment: The rest of the evening is yours to discover the nightlife aboard the Jewel of the Seas.
DAY FOUR: TUESDAY, JULY 25, 2017
Daytime Dress: Sportswear/Casual Business Attire (for the meetings)
Evening Dress: According to Restaurant Selection
DAYTIME:
• 7:00 AM-7:00 PM Edward Jones Hospitality Desk: If you have any questions or need assistance, stop by the Edward Jones Hospitality Desk on Deck 7, mid-ship.
• 7:00 AM Arrive at Ajaccio, Corsica, France: The ship arrives at Ajaccio.
• Breakfast at Leisure: Greet the morning over breakfast in one of the shipboard restaurants. Please consult the ship’s newsletter for times and locations.
• Day at Leisure in Ajaccio: Spend the day exploring the island during an exciting shore excursion, or take in the sights on your own. Review the ship’s newsletter or stop by the Shore Excursions Desk for information regarding today’s shore excursions. All shore excursions may be purchased on board and will be a personal expense.
• Lunch at Leisure: Feeling famished? Enjoy lunch in any of the ship’s restaurants. Refer to the daily newsletter for times and locations. If you opt to dine in your port of call, your meal will be a personal expense.
• 4:00 PM Depart Ajaccio, Corsica, France: The ship departs for Barcelona, Spain.
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• 4:00-5:15 PM Required Financial Advisor Meeting and Panel Presentation: The meeting and presentation will be held in the Deck 6 Safari Club.
• 5:15-5:30 PM Break.
• 5:15-6:15 PM Children’s Activity
(Ages 6 months-2 years): In-stateroom childcare will be arranged by the Travel Directors upon embarkation.
• 5:15-6:15 PM Children’s Activity
(Ages 3-11): The children’s activity will be located in the Kids’ Club on Deck 12.
• 5:15-6:15 PM Teen Icebreaker: Teens should meet at the Edward Jones Hospitality Desk on Deck 7 for the icebreaker.
• 5:30-6:00 PM Combined Financial Advisor and Spouse/Guest Meeting: The combined meeting will take place in the Safari Club on Deck 6. A representative will be available to provide information on tours and sightseeing.
EVENING:
• 6:00 PM Dinner Aboard Ship: After a busy day, feast on the tastes of the Mediterranean with mouthwatering, locally-inspired fare. As a reminder, tables will be reserved for the Edward Jones group in the Deck 4 Tides Dining Room at the first meal seating, 6:00 PM, so you may dine with other Edward Jones guests. See the ship’s newsletter for exact times and locations.
• Shipboard Entertainment: It’s nonstop fun aboard the Jewel of the Seas! No matter how you spend the evening, you’re sure to have a great time.
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DAY FIVE: WEDNESDAY, JULY 26, 2017
Daytime Dress: Sportswear
Evening Dress: According to Restaurant Selection
DAYTIME:
• 7:00 AM-7:00 PM Edward Jones Hospitality Desk: The Travel Directors are ready and willing to help in case you need assistance.
• Breakfast at Leisure: Begin another beautiful day along the Mediterranean Coast with a leisurely breakfast. See the ship’s newsletter for exact meal times.
• 10:00 AM Arrive at Barcelona, Spain: The ship arrives at Barcelona.
• Day at Leisure in Barcelona: The entire day
is yours to do as much, or as little, as you please. Review the ship’s newsletter or stop by the Shore Excursions Desk for information regarding today’s shore excursions. All shore excursions may be purchased on board and will be a personal expense.
• Lunch at Leisure: Stop for lunch at your leisure aboard the ship. If you choose to dine in your port of call, lunch will be a personal expense.
EVENING:
• 6:00 PM Dinner Aboard Ship: This evening gives you another opportunity to experience the culinary delights of the ship’s chefs.
• Shipboard Entertainment: Whether you’re in the mood for a party or just want to relax, the ship has the perfect activity for you.
• 8:00 PM Depart Barcelona, Spain: The ship sails for Palma De Mallorca, Spain.
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DAY SIX: THURSDAY, JULY 27, 2017
Daytime Dress: Sportswear
Evening Dress: According to Restaurant Selection
DAYTIME:
• 7:00 AM-7:00 PM Edward Jones Hospitality Desk: The Travel Directors are available at the Edward Jones Hospitality Desk Deck 7, mid-ship.
• 7:00 AM Arrive at Palma De Mallorca, Spain: The ship arrives at Palma De Mallorca.
• Breakfast at Leisure: Start your day off right
with breakfast in one of the Jewel of the Seas’ restaurants. Review the daily newsletter for breakfast times and locations.
• Day at Leisure in Palma De Mallorca: You
are free to pursue the activity of your choice today. Refer to the ship’s newsletter or stop by the Shore Excursions Desk for information regarding today’s shore excursions. All shore excursions may be purchased on board and will be a personal expense.
• Lunch at Leisure: You’re halfway through an action-packed day, so take a break for lunch at your own pace on the ship. See the ship’s newsletter for precise times and locations. Lunch on shore will be a personal expense.
• 4:00 PM Depart Palma De Mallorca, Spain: The ship sails for Cagliari, Sardinia, Italy.
EVENING:
• 5:00-6:00 PM Private Edward Jones Cocktail Reception: Trade tales about your day with your friends and colleagues in the Safari Club on Deck 6.
• 6:00 PM Dinner Aboard Ship: Set out for another wonderful dinner aboard the ship. Check out the ship’s newsletter for exact times and locations.
• Shipboard Entertainment: Let the good times roll in one of the lounges, take a stroll around the deck or curl up with a good book. It’s up to you!
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DAY SEVEN: FRIDAY, JULY 28, 2017
Daytime Dress: Sportswear
Evening Dress: According to Restaurant Selection
DAYTIME:
• 7:00 AM-7:00 PM Edward Jones Hospitality Desk: The Travel Directors are located on Deck 7, mid-ship if you need assistance.
• Breakfast at Leisure: Fuel up for a busy day with breakfast in one of the ship’s restaurants. Refer to the ship’s newsletter for times and locations.
• Morning at Leisure for Shipboard Activities: As the ship sails to Cagliari, take advantage of
this time to explore the onboard activities, such as Adventure Beach kids’ area, the rock-climbing wall and the mini-golf course.
• Lunch at Leisure: Refresh over lunch in any of the ship’s restaurants. See the ship’s newsletter for times and locations. Any meals ashore will be a personal expense.
• 12:00 PM Arrive at Cagliari, Sardinia, Italy: The ship arrives at Cagliari.
• Afternoon at Leisure in Cagliari: Enjoy the fresh air and warm sunshine found in Cagliari as you participate in your choice of shore excursions or spend the day at your leisure aboard the ship. Consult the ship’s newsletter or stop by the Shore Excursions Desk for information regarding today’s shore excursions. All shore excursions may be purchased on board and will be a personal expense.
EVENING:
• 6:00 PM Dinner Aboard Ship: Whether you are in the mood for a leisurely dinner in the Tides Dining Room or want to grab a quick bite in one of the more casual eateries, the Jewel of the Seas has just the restaurant for you. Refer to the ship’s newsletter for exact times and locations.
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• Shipboard Entertainment: Set your own schedule after dinner with your choice of shipboard activities.
• 8:00 PM Depart Cagliari, Sardinia, Italy: The ship sails for Civitavecchia (Rome), Italy.
• Departure Notice: For information regarding your disembarkation and return home, please refer to the notice that you receive in your stateroom this evening. Also, please remember to settle your incidental account prior to disembarkation.
DAY EIGHT: SATURDAY, JULY 29, 2017
Daytime Dress: Sportswear
Evening Dress: Formal Evening Attire/
According to Restaurant Selection
DAYTIME:
• 7:00 AM-7:00 PM Edward Jones Hospitality Desk: Questions? See the Travel Directors if you need assistance.
• Breakfast at Leisure: Awaken to another day of fun with breakfast aboard the ship. Consult the ship’s newsletter for updated times and locations.
• Day at Leisure for Shipboard Activities: This is your last full day aboard the Jewel of the Seas, so make it unforgettable on the waterslide, basketball court or in the art gallery. If you prefer a slower pace, relax and soak up the sun by the pool. See
the ship’s newsletter or stop by the Edward Jones Hospitality Desk for additional information about shipboard activities.
• Lunch at Leisure: No matter how you spend the day, pause for lunch at your leisure.
EVENING:
• 5:00-6:00 PM Private Edward Jones Farewell Reception: Your cruise may be ending, but there are still memories to be made! Gather with your fellow Edward Jones guests in the Deck 6 Safari Club, and relive your adventures over cocktails.
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• 6:00 PM Dinner Aboard Ship: The festivities continue in the Tides Dining Room over a delectable meal. With your trip drawing to a close, Edward Jones congratulates you on your outstanding achievements in the Travel Award Program. We wish you continued success and hope to see you next year!
• Shipboard Entertainment: Your trip may be winding down, but the night is still young! Make the most of your last evening aboard the ship as you enjoy the entertainment, music and dancing in the lounges, first-run movies or one last moonlit stroll.
• Baggage Pulled for Disembarkation: Please refer to the Departure Notice that you received previously for the baggage pull and departure procedures. Your luggage should be outside of
your stateroom door at the time designated on your personalized notice. Please keep your required travel documents, e-ticket confirmations, valuables, jewelry, necessary medications and your clothes for tomorrow inside your stateroom with your carry-on luggage.
DAY NINE: SUNDAY, JULY 30, 2017
Daytime Dress: Travel Attire DAYTIME:
• 5:00 AM Arrive at Civitavecchia, Italy: The ship arrives at Civitavecchia.
• 7:00-9:30 AM Edward Jones Hospitality Desk: The Travel Directors are available Deck 7, mid-ship in case you have any last-minute travel questions.
• Breakfast at Leisure: Prepare for your travels with breakfast in one of the ship’s restaurants. Refer to the newsletter for specific times and locations. Note: Stateroom service is not available today.
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• 7:00-9:30 AM Disembarkation Procedures: Please wait patiently in the ship’s public areas
for disembarkation. Additional instructions
will be included in the ship’s newsletter, and announcements will be made over the speakers. Passengers will not be allowed to disembark until the ship is cleared by Customs and Immigration. Please have your Customs form filled out and ready to present to Customs officials. Travel Directors will be on hand to provide assistance and to answer any questions you may have.
• Transfer to the Airport in Rome: Following Customs and Immigration formalities, the Travel Directors will assist with your transfer to Rome’s airport for your flight home. For your convenience, your luggage will accompany you during the transfer, so be sure you have claimed each piece of your luggage in the designated area.
• Flight Check-In: Please have your passport, electronic ticket confirmation and all required travel documents in hand when you check in for your flight.
• Departure Flight: Relive the memories of your cruise as your return flight departs.
• Meals in Flight: If applicable, appropriate meals will be served in flight.
• Customs Formalities: Once you have arrived in your gateway city, you will pass through Customs and Immigration formalities before proceeding to your connecting flight to your home city.
• Flight to Home City: Your adventures come to an end as you fly to your home city. Depending on your specific flight schedule, you may arrive home the next day.
Edward Jones sincerely hopes you have enjoyed discovering the Mediterranean. Have a pleasant trip home!
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