TOLUNA
M A R C H 2 0 1 8
NEWS, CLARIFICATIONS, HIGHLIGHTS
IN THIS ISSUE
3
F e b r u a r y , a l t h o u g h b e i n g t h e News
s h o r t e s t m o n t h o f t h e y e a r , i s
4
o n e o f b u s i e s t m o n t h s a s w e l l .
H e r e a t T o l u n a w e t r i e d t o Answers and Tips
f o l l o w u p t h a t a g i t a t i o n a n d
8
n e w i n i t i a t i v e s c a m e u p o n t h e Saudi Arabia Does
c o m m u n i t y . " H o b b i e s " , t h e
it Better!
m o n t h l y t h e m e f o r F e b r u a r y ,
g u i d e d t h e c o n t e n t c r e a t i o n o n 10 Toluna Interview
t h e c o m m u n i t y a n d l o t s o f
m e m b e r s ' o c c u p a t i o n s w e r e
d i s c u s s e d d u r i n g t h i s m o n t h .
T h i s m o n t h ' s m a g a z i n e s h o w s s o m e o f t h e n e w s t u f f w e
i m p l e m e n t e d o n t h e c o m m u n i t y f o r t h e m o n t h o f M a r c h . I t a l s o
h a s a n o t h e r e x c l u s i v e ( a n d h i d d e n ) c o n t e s t , i t c l a r i f i e s s o m e
d o u b t s r e g a r d i n g s u r v e y s , i n t r o d u c e s y o u t h e l a t e s t T o l u n a
c o m p e t i t i o n a n d e n d s w i t h a n i n t e r v i e w g i v e n b y o n e o f o u r
C o m m u n i t y M a n a g e r s !
2
NEWS
S o f o r t h e m o n t h o f M a r c h w e w i l l
MONTHLY
h a v e t h e t h e m e " C u l t u r e " ! C u l t u r e
THEME i s t h e p o w e r o f t h e p e o p l e a n d i t ' s
t h r o u g h t h e c u l t u r a l a s p e c t s o f
e a c h s o c i e t y t h a t d e v e l o p m e n t i s
a c h i e v e d . F e e l f r e e t o p o s t
a n y t h i n g r e l a t e d t o y o u r c u l t u r a l
h a b i t s - w h a t d o y o u
w a t c h / r e a d / p l a y , y o u r t i p s , y o u r
e x p e r i e n c e s . . e v e r y t h i n g t h a t y o u
t h i n k t h e c o m m u n i t y w o u l d l i k e t o
k n o w . E v e r y t o p i c c r e a t e d a b o u t
t h e m o n t h l y t h e m e w i l l r e c e i v e
p o i n t s b u t i t h a s t o b e O R I G I N A L
c o n t e n t .
TOLUNA
CONTESTS
T h e 1 4 o f F e b r u a r y w a s a l l a b o u t
c e l e b r a t i n g t h e l o v e a r o u n d y o u :
y o u r f r i e n d s , f a m i l y a n d l o v e d
o n e s . T o l u n a f e l t l i k e c e l e b r a t i n g
t h i s w i t h y o u w i t h a c o n t e s t !
H e r e a r e t h e w i n n e r s o f t h e
" S h a r e y o u r s t o r y " c o n t e s t :
1 s t p l a c e : 1 0 . 0 0 0 p o i n t s - m q a s i m 4 8 2
2 n d p l a c e : 5 . 0 0 0 p o i n t s - R j _ R i d e r
3 r d p l a c e : 2 . 0 0 0 p o i n t s - c h e r r y b l o o m s
3
ANSWERS AND TIPS
Why am I not receiving surveys on my
email?
P l e a s e e n s u r e t h a t o u r e m a i l s a r e n ’ t b e i n g s e n t t o y o u r s p a m
i n b o x r a t h e r t h a n y o u r n o r m a l i n b o x . I f t h i s i s t h e c a s e p l e a s e
e n s u r e y o u a d d t h e d o m a i n @ t o l u n a . c o m t o y o u r s p a m f i l t e r ’ s
w h i t e l i s t s o t h a t w e ’ r e n o t b l o c k e d i n f u t u r e .
O u r c l i e n t s u s e t h e i n f o r m a t i o n f r o m p r o f i l e s u r v e y s t o t a r g e t
c e r t a i n p e o p l e a n d c a n s o m e t i m e s b e v e r y s p e c i f i c i n t h e i r
c r i t e r i a . F u r t h e r m o r e , y o u c a n a l w a y s m o d i f y t h i s d a t a t h r o u g h
t h e " " P r o f i l e S u r v e y s " " s e c t i o n o n t h e s i t e t o g i v e y o u a b e t t e r
c h a n c e o f b e i n g s e l e c t e d .
I t c o u l d a l s o b e t h a t y o u r e m a i l a d d r e s s i s o v e r s o l i c i t e d a n d o u r
e m a i l s a r e n o t g e t t i n g t h r o u g h . U n f o r t u n a t e l y , t h i s i s n o t a n i s s u e
t h a t T o l u n a c a n r e s o l v e .
F i n a l l y , p l e a s e c h e c k y o u r s u r v e y p r e f e r e n c e s b y l o g g i n g i n t o y o u r
a c c o u n t o n o u r s i t e , g o t o A c c o u n t D e t a i l s , S e t t i n g s , a n d o p t t o
r e c e i v e a n o t i f i c a t i o n e v e r y t i m e y o u a r e i n v i t e d t o a s u r v e y .
4
FROM THE
SUPPORT TEAM
I was answering a survey, suddenly it
froze and I was not able to finish it...?
U n f o r t u n a t e l y , e a c h s u r v e y h a s a p r e - s p e c i f i e d q u o t a o f n e e d e d
p a r t i c i p a t i o n s w h i c h i s s e t a c c o r d i n g t o t h e p r o j e c t ’ s n e e d s .
O n c e t h i s q u o t a i s r e a c h e d , t h e s u r v e y c l o s e s a u t o m a t i c a l l y .
S o m e t i m e s a s u r v e y g e n e r a t e s m o r e a n s w e r s t h a t t h e n e e d e d
o n e s a n d w h e n t h i s h a p p e n s , t h e m a x i m u m a m o u n t o f a n s w e r s i s
r e a c h e d w h i l e y o u ' r e s t i l l a n s w e r i n g .
T h i s m e a n s t h a t a s u r v e y m i g h t c l o s e v e r y q u i c k l y , n o t g i v i n g
e v e r y o n e e n o u g h t i m e t o e n t e r , o r m i g h t e v e n c l o s e w h i l e y o u
a r e c o m p l e t i n g i t .
I f y o u w e r e e x c l u d e d f r o m o n e o f o u r s u r v e y s , n o n e o f t h e
i n f o r m a t i o n y o u s u b m i t t e d w i l l b e u s e d a n d t h e r e f o r e w e a r e n o t
g e t t i n g a n y b e n e f i t f r o m i t . T h e s u b m i t t e d i n f o r m a t i o n i s o n l y
r e c o r d e d a f t e r y o u p r e s s t h e " F i n i s h " b u t t o n .
O u r c l i e n t s o n l y p a y f o r c o m p l e t e s u r v e y s a n d o n l y f o r t h e
s p e c i f i e d a m o u n t o f a n s w e r s t h e y n e e d s o s o m e t i m e s w e c a n n o t
o f f e r y o u p o i n t s w h e n y o u ' r e n o t q u a l i f i e d .
5
ANSWERS AND TIPS
How can I be selected for more surveys?
N o t a l w a y s o u r m e m b e r s w i l l b e s e l e c t e d t o e v e r y s u r v e y
a v a i l a b l e b u t h e r e a r e s o m e t i p s t o h e l p y o u r e c e i v e m o r e
s u r v e y s t a i l o r e d t o y o u r p r o f i l e .
S o m e o f t h e q u e s t i o n s a n s w e r e d i n t h i s v i d e o :
✓ W h e r e c a n I f i n d T o l u n a s u r v e y s t o g i v e m y o p i n i o n ?
✓ W h y d o y o u a s k s o m a n y q u e s t i o n s i n t h e b e g i n n i n g o f a
s u r v e y ?
✓ W h y d o I s o m e t i m e s n o t q u a l i f y ?
✓ H o w d o I r a i s e m y c h a n c e s o f q u a l i f y i n g f o r m o r e s u r v e y s ?
6
FROM THE
SUPPORT TEAM
Recommendations to avoid technical
issues
I n t h e f u t u r e , i n o r d e r t o a v o i d h a v i n g d i f f i c u l t i e s d u e t o
t e c h n i c a l p r o b l e m s , w e w o u l d r e c o m m e n d t h a t y o u m a k e s u r e
o f t h e f o l l o w i n g :
1 . H a v e t h e l a t e s t u p d a t e s f o r J a v a S c r i p t a n d F l a s h P l a y e r
i n s t a l l e d o n y o u r c o m p u t e r ;
2 . C l e a r c o o k i e s f r o m y o u r b r o w s e r a n d u s e t h e l a t e s t v e r s i o n o f
M o z i l l a F i r e f o x a n d G o o g l e C h r o m e - t r y a c c e s s i n g t h e s a m e l i n k
f r o m d i f f e r e n t b r o w s e r s a n d s e e i f t h e p r o b l e m p e r s i s t s .
3 . R u n a n a n t i - v i r u s a n d a n t i - s p y w a r e s c a n t o c h e c k f o r a n y
u n w a n t e d i n t r u s i o n s .
4 . B e s u r e t h a t o u r s i t e i s n o t b e i n g b l o c k e d b y a n y s p a m / s i t e
f i l t e r s .
5 . C h e c k t h a t p o p - u p s a r e a l l o w e d f o r o u r s i t e
6 . H a v e y o u r i n t e r n e t s e c u r i t y s e t t i n g s a t m e d i u m . S e t t i n g t h e m
t o o h i g h w i l l p r e v e n t y o u f r o m a c c e s s i n g o u r s i t e .
7
SAUDI ARABIA
RULES
From 5th to 26th March, work hand in hand with your fellow
Tolunians to complete fun Challenges and Missions to prove that
your country does it better.
What is the goal of the competition?
To create more content and complete more challenges than any
other country. To keep it fair, we will only evaluate the percentage of
topic creation increase per community.
For instance, if your community creates 80% more Topics in March
compared to February then you guys are on the right track to be
winners
Based on what data will we be choosing the winners?
We will count ALL Topics created during the competition period.
The Missions and Challenges are only for added fun and inspiration.
Please note, we really will only count good quality Topics.
8
DOES IT BETTER!
Why participate then?
For the prizes and the fun, of course!
We will distribute weekly prizes for the best participants in each community,
and at the end of the competition there will be grand prizes for the best 3
countries:
1) Every week, the top 5 participants of each community will receive 3 000
points.
2) Top participants from the 3 countries with highest Topic growth will win:
♣ For the country that wins 1st place, the top 10 participants will each win a 10€
voucher each
♣ For the country that wins 2nd place, the top 5 participants will each win a 10€
voucher each
♣ For the country that wins 3rd place, the top 3 participants will each win a 10€
voucher each
Cool! How do I participate?
Each participating community will be given 9 Missions and 3 Challenges during
the competition period. To participate, you simply need to complete them.
How frequent are the Missions and Challenges?
• 3 Missions per week - on Mondays, Wednesdays, and Fridays.
• 1 Challenge per week – on a random day so stay alert
9
TOLUNA INTERVIEW
Have you ever wondered about the person on the other side of the
computer writing to you everyday on the community? We would like to
introduce our team to you, starting with the Arabic moderator -
Mustafa.
C a n y o u p l e a s e i n t r o d u c e y o u r s e l f ?
Hi, I'm Mustafa! I am Lebanese and I come from a city called Chekka
which is situated on the north coast of Lebanon, 45 minutes away from
Beirut by car so as you can imagine I am used to spend a lot of time on
the beach, with good weather!
T e l l u s m o r e a b o u t y o u r h o m e t o w n ,
p l e a s e !
My town is well-known for Ras Al Shaqaa, a white and green mountain
touching the Mediterranean sea and its public and private sand
beaches. It is also famous for some of the largest cement and paper
factories in the eastern Mediterranean such as Holcim and Cimenterie
Nationale.
W h e n d i d y o u m o v e d t o P a r i s a n d w h y
d i d y o u c h o o s e P a r i s ?
I moved to Paris in September 2016 so almost a year and a half ago.
The main reason was to study a masters programme in International
Marketing. Paris has always been my dream city and this is truly the
best experience I ever had.
W h a t d o y o u l i k e m o s t
a b o u t y o u r j o b ?
What I love most about my job is my
colleagues because everyone is really nice
and funny! I love to interact with other
people. see their opinions and share mine.
That's why I have chosen to do my
internship as a Community Manager at
Toluna - to share my opinion and influence
the world!
10
THANKS TO ALL OUR
WONDERFUL MEMBERS
WITHOUT WHOM, THIS
WOULD NOT BE
POSSIBLE!
SEE YOU SOON ON TOLUNA.COM
Influence your World