Building User Guide

Building User Guide
Project Cavendish

Contents

1 Introduction and overview of the building………………………………......
2 Environmental strategy………………………………………………………..
3 Building services information…………………………………………………
4 Pre-arrival information for visitors……………………………………………
5 Shared facilities……………………………………………………………......
6 Emergency information…………………………………………………….....
7 Operational procedures………………………………………………..…......
8 Reporting & feedback……………………………………………….…………
9 Training………………………………………………………………………….
10 Transport facilities……………………………………………………………..
11 Local amenities…………………………………………………………….…..
12 Re-fit/Re-arrangement considerations……………………………………
13 Links & References……………………………………………………………

Building User Guide

for
Project Cavendish Sheffield

at
Grosvenor House, 1 Wellington Street, Sheffield

Building Owner Post Code S1 4ND
Main Telephone No.
Sheffield City Council

Main occupants: (If
different)

Include sub tenancies where appropriate Organisation:
Responsible for Building User Guide
Name:

Emergency Contact TBC
Details

This building user guide was prepared by

Simon Pratt – BAM Construction

Prepared by Date 10.01.2019

Address: 3125 Century Way, Tele No: 0113 290 8800
Thorpe Park, Leeds, West Email: [email protected]
Yorkshire LS15 8ZB

BAM Project No. HNE 0414 Rev No: 0 Dated: 10.01.201
8

This building user guide provides staff / building managers with easily understood information on the
operation and environmental performance of the building.

This building user guide is to be kept in: Site Manager’s Office with the O&M Manuals
Electronic master is kept on: Sheffield City Council Main Server

Design and Construction Contacts

Architect Company: Leonard Design

Name/Address: Ben Bowley
Albion House, 5-13 Canal Street, Nottingham, NG1 7EG

Tel number: 0115 945 0080
Email:
www.leonarddesignarchitects.com

Building Services Company: Arup
Consultants Name/Address:
Dave Clixby
9th Floor, 3 St Pauls Place, Norfolk Street, Sheffield, S1
2JE

Tel number: 0114 283 3695
Email: https://www.arup.com

Principal Contractor Company: BAM Construction Limited
Name/Address:
Simon pratt
Tel number: 3125 Century Way, Thorpe Park, Leeds LS15 8ZB
Email: 0113 290 8800

[email protected]

1. Introduction and overview of building

1.1 Introduction
This building user guide has been designed to ensure that all users of the building are aware
of the facilities available in the building and how to use them correctly.

BUILDING USER GUIDE PURPOSE
The Building User Guide provides the end users/occupants of the building with a simple, quick and easy guide to the
everyday functions of the building in order to ensure a safe and healthy work environment whilst complimenting the
efficient operation of the building to the full potential provided by the design.
The Building User Guide is to be read in conjunction with information contained within the Health & Safety File/O&M
Manuals.

BUILDING USER GUIDE UPDATES AND REVIEWS
This guide should be updated annually. Any changes to the document including removal or adding of pages should be recorded.

Review Description and Pages updated or Facilities manager
date updates/changes removed signature

1.2 Overview of the buildings
SITE DESCRIPTION






View of Main Office Entrance

PROPOSALS

The works include the creation of a new 5-6-storey office and commercial building on a brownfield
city centre site in Sheffield. The building has a net internal floor area (NIA) of 15,362m2 of office
space and 4,645m2 of retail space (split into 8 units of varying sizes). In addition, there is a service
area and MEP spaces within a full-service basement; which sit below a fully landscaped area of
new public realm. Lastly there is a standalone two storey restaurant block which sits on the edge
of the new public realm facing on to Charter Row.

1. Main Office Space - HSBC
The main office space consists of:

• 4 storeys office space (Levels 20-50)
• A main entrance space (Level 10)
• A central atrium space around which the main office floors are arranged
• Secondary / amenity spaces (Level B1 / 00) including cycle parking and changing facilities
• Dedicated service bays / areas (Level B1)

2. Additional Office Space – Levels 10-40 only
The additional office space consists of:

• 3 storeys office space (Levels 20-50)
• A main entrance space (Level 10)
• Secondary / amenity spaces (Level B1 / 00)
• Dedicated service bays / areas (Level B1)

3. Commercial Space – Levels B1-10 in the main block
Below the office accommodation are several commercial / retail units (total 6no. of varying sizes):

• Unit 1 (Level 00) – single level unit with access from Cambridge Street
• Unit 2 (Level 00) – single level unit with access from Cambridge Street
• Unit 3 (Level 00) – single level unit with access from Cambridge Street
• Unit 4 (Level B1/10) – two level unit with access from Pinstone Street
• Unit 5 (Level 10) – single level unit with access from Charter Square
• Unit 6 (Level 10) – single level unit with access from Wellington Street

4. Commercial Space – Levels 00-10 within the public realm
Two standalone commercial / retail units sit within the public realm area:

• Unit 7 (Level 00) – single level unit with access from Charter Row
• Unit 8 (Level 10) – single level unit with access from Charter Square

Aerial view of the building with the new public realm and restaurant units in the foreground

Servicing & Car parking
The building contains a basement service area which has 4no. service vehicle loading bays and
20no. car parking spaces (including 2no. accessible spaces and 3no. designated electric car
charging spaces). The service basement is via a ramp accessed from Charter Row.

Overall Objectives
The main design parameters for the project are:

• The main elements of the project brief derive from the requirements of HSBC, who will act
as the main occupier of the office space:

• A requirement for up to 150,000 sq ft of offices with ancillary accommodation provided over
no more than four office floorplates, with good levels of natural daylight

• The building is to be located close to the existing commercial office core of the city

• Close to the rest of the city centre amenities and transport links

• The office space should have a clear and well positioned entrance at street level

• The rest of the street frontage should be activated through retail and leisure uses
• The building should have its own dedicated off-street servicing area with direct internal

access to the building
• The building should include a small amount of off street car parking
• The building should also include an external amenity area at one of the upper levels for the

benefit of the main occupier
• To create a strong positive architectural statement within the city
Design Criteria
The key objectives have been distilled by the Design Team into the following base design criteria.
The RFP Brief set by HSBC
The HSBC Global Engineering Standards
The Stage 4 Reports prepared by Leonard Design Architects and Arup.
All relevant Building Regulations and British Standards.

1.3 Floor Plans

Level B1

Level 00

Level 10

Level 20

Level 30

Level 40

Level 50

Level 60





Opening Hours


tbc

2. Environmental strategy

2.1 Energy

Special Design Features

The works include a number of measures to improve CO2 emissions via energy efficiency and
measures to improve the water consumption.

Energy Efficiency measures include:

• Design proposals are to deliver a BREEAM ‘Excellent rating
• Highly efficient displacement ventilation system (HVAC)
• Fully accessible metal ceiling
• LG7 compliant recessed lighting
• Variable speed drives on all major pumps and fans.
• Metering of the heating and chilled water systems.
• Advanced lighting control.
• Comprehensive meter recording system to allow energy usage to be logged enabling the

maintenance and operation of the building to be arranged to minimum energy usage.
• Building Management System is controlled by the return air temperature which will either

heat or cool the space.
• Central Heat and Power Plant

The electricity generated by the CHP plant, which will serve the school electrical systems
and excess will be exported to the electricity supply grid.
• Photo Voltaic Array
The electricity generated by the roof mounted photovoltaic array, is used to serve the school
electrical systems and excess will be exported to the electricity supply grid.

Water saving measures includes:

• Use of thermostatic mixing taps.
• Point of use water heating avoiding long “dead legs”
Water metering on all heating and cooling system water supplies to indicate excessive use.



Simple energy dos and don’ts


• Avoid blocking ventilation grilles with furniture and books as this will result in a lack of
heating/ventilation.

• Set thermostats to the required temperature then leave them alone. Do not use them as
ON/OFF switches.

• Do not overheat or over-cool your space as this increases running costs and causes extra
emissions of CO2 into the external atmosphere, contributing to global warming.

• Only switch the lights ON as and when necessary as they result in significant emissions of
CO2 into the external atmosphere, contributing to global warming.

• Shut windows at night for security purposes and to prevent heat loss that could make your
space cold when you come in the next day (unless part of a night cooling strategy).

• Ensure that PCs, printers etc. are not left ON unnecessarily and have any energy saving
features enabled as this will prevent your space from overheating and save energy, thereby
reducing CO2 emissions to the external atmosphere that lead to global warming.

2.2 Air Test Certificate




Input Air Test Cert

2.3 Energy Performance Certificate
Input epc

2.4 Waste Efficiency
2.4.1 Waste Management Policy


See below copy of letter outlining the waste management policy.

2.4.2 Bin Store Location & Waste Streams

The school’s main bin storage area is located on the North elevation at ground floor level. Level
access is provided at the Waste collection point on Stanhope Street and security is maintained at the
boundary by an access controlled gate. This can be seen on the drawing extract below.

2.4.3 Waste Streams

The 4 separate compartments for different waste streams are shown on the above photograph. 2No
compartments are for General Waste, 1No for Food Waste and 1No for Dry recyclables such as
cardboard, plastics, ink toner cartridges etc.

3. Building services information


3.1 Incoming utilities

Natural Gas
A new interruptible gas supply has been provided from the authority main located in Stanhope
Street.

The gas supply serves the communal kitchen located on the first floor and serves the main heating
system within the basement plant room.

Mains Water Service
A number of new water supplies have been provided.

These are as follows:-

50mm MDPE incoming supply to serve the Sprinkler System
90mm MDPE incoming supply to serve the School

Incoming Electrical Supply
A new HV supply has been taken from the local UKPN service and run below ground to a new
substation/ transformer room located adjacent to the site. From here LV cables run below ground to
the main LV switch room located within the basement of Block A.

3.2 CHP Plant

Low Temperature Hot Water
The site is provided with a district heating system comprising of approximately 2.4MW of primary
heating plant and approximately 70kW of Gas Fired CHP Plant.

The CHP system operates continuously between the hours of 6am and 10pm to provide a base load
for the site, using a low carbon generation system.

During periods of low heating demand, the units provide heating to 2No 500ltr buffer vessels. The
District heating system is located within the basement of Block A
Primary heating distribution is via Duty/ Standby, end suction pumps.

This serves secondary plant for the following:-
• PPRU
• Nursery/ Foundation Unit
• CLC
• School Communal Areas

A future connection has been provided to serve the Existing Victorian School and Surma Centre.

The primary and secondary distribution systems are hydraulically separated by the use of Plate Heat
Exchangers.

The primary distribution system distributes to the residential areas and serve the residential flats via
individual Heat Interface Units (HIUs). The units are fully indirect and contain plate heat exchangers
for both heating and domestic hot water generation.

Primary heating distribution operates using variable speed drives with integral pressure control.

Heating within the Education areas is via a mixture of Radiant Panels, Underfloor Heating and
Radiators. The PPRU are generally heated via underfloor heating due to the requirement for the
heating installation to be vandal proof.

Where underfloor heating is installed within the PPRU, temperature sensors are installed within the
return air duct.

Heating within the Foundation Unit and CLC is generally via radiant panel heaters to maximise floor
area.

Heating within the flats is via underfloor heating. Heating within the houses is via Low Surface
Temperature Radiators.

3.3 Comfort Cooling

Direct Expansion cooling is provided to the Server Room. This consists of wall mounted fan coil
units.

The system has been configured to provide N+1 back up.

3.4 Mechanical Ventilation

Mechanical Ventilation is provided throughout the education areas. These are as follows:-

AHU 1 & 2– PPRU Classrooms & Admin
AHU 3 – CLC
AHU 4 – NOT USED
AHU 5 – Communal Areas
AHU 6 – Halls
AHU7 – Kitchen Supply

AHUs are configured to provide a background ventilation rate of 8l/s/p with boost rates to prevent
summertime overheating. AHUs 1-6 are provided with heat recovery by Thermal Wheels and have
been designed to achieve low Specific Fan Powers (SFPs).

AHU 7 is a supply only unit and is linked to the operation of the kitchen extract fan.

AHUs 1-6 are located on the roof of the sports hall. AHU 7 is located on the flat roof over the kitchen
changing rooms.

Air inlets are ducted from 17m above external ground level due to poor air quality at lower levels.

In addition to the central AHUs, local heat recovery ventilation units are located in the ceiling void of
the nursery and foundation units. A Nitrosorb filter unit has been provided to the fresh air inlets due
to poor air quality.
PART C PART B
Local WC extract is generally provided via ceiling void mounted twin fans. These discharge via
louvres within the external wall.
PART A
Kitchen extract is provided via a dedicated kitchen extract fan located on the flat roof over the kitchen
changing facilities. The extract canopy has been supplied and installed.

Residential dwellings are fitted with Mechanical Ventilation with Heat Recovery (MVHR) units.

These units are self-contained within each dwelling. Where air inlets are located below 17m above
external ground level, a Nitrosorb filter are provided on the supply side of the ventilation unit.

3.5 Domestic Cold Water

The education area is served at mains pressure via independent connections to the Thames Water
Authority main.

Each of the incoming water supplies described above are fitted with a secondary “major leak
detection” check meter and an electronic scale prevention device.

3.6 Domestic Hot Water

Domestic hot water for the education areas is generated by indirect storage calorifier systems.

These are indirect type and served from the district heating system.

A pumped recirculation system has been provided.

The HWS circulation system is fitted with Oventrop Aquastrom thermostatic acting HWS return
valves.

3.7 Above Ground Sanitation and Waste

A system of above ground soil and drainage has been provided.

3.8 BEMS (Building Energy Management System)

The School is provided with a BEMS/ Controls system. The systems is fully independent, standalone
and has been linked to allow provide limited communication and data transfer. This broadly allows
the cross-communication of metering information.

The controls systems control areas as follows:

• Landlords
• Communal Areas
• PPRU
• CLC
• Nursery and Foundation Units

The existing Victorian School is standalone and has not been connected to the site BEMS system.

The Building Management System (BMS) controls and monitors the building engineering systems
and services throughout the development, and provides feedback of plant and system performance.

The BMS analyses this data to enable optimum use of the engineering facilities within the
development with minimum of human intervention, and with the minimum of energy consumption.

The Building Management System is based upon an ‘open protocol’ system, based upon standard
off-the-shelf hardware and proven software. The BEMS system uses TCP/IP protocols and is
suitable for off-site monitoring by any Internet enabled device.

The residential flats are provided with a dedicated and independent heat metering system. This is
suitable for remote monitoring using TCP/ IP protocols.

3.9 Automatic Sprinkler System

The sprinkler installation is a wet system and has been arranged to meet the particular features of
the space or area being protected.

The spacing and location of sprinklers are in compliance with Clause 12 of BS EN 12845, in
particular the coverage and spacing for an OH system.

The location and spacing of sprinklers take due account of false ceiling layouts and other items in
ceilings such as ventilation grilles, light fittings acoustic panels etc.

The sprinkler system has been divided into the three floor zones described below each controlled by
a zone valve and water flow alarm switch assembly of the type specified above:

Zone 1 - Basement
Zone 2 - Ground Floor
Zone 3 - 1st Floor

Sprinklers have been installed to provide protection to all rooms, spaces and areas of the building at
Basement, Ground and 1st Floor levels apart from the areas and rooms listed below.

Sprinkler protection has been provided inside false ceiling voids except where the depth of the void
is 800mm or less.

The following areas or rooms are permitted exceptions where sprinklers are not required to be
installed:

• Stairs 1 and 2
• Staircases in stair cores 3, 4 & 5
• Lift shafts
• Mechanical and electrical services riser shafts
• Freezer on 1st floor (S-113)
• Inside individual WC cubicles in GF toilets (S-003 and S-016)
In ceiling voids where the void depth is 800mm or less

3.10 Electrical Services

3.10.1 Distribution Systems

The school comprises of a complete system of distribution plant consisting of a main switch panel
within the basement plant room serving remote distribution boards throughout the building.

The systems are metered to satisfy the building regulations, the metering reports via the BEMS. The
location of the meter to the school is by the substation which is located on William Road.

The main distribution system has been connected to the outputs from the CHP plant and the PV
cells.

3.10.2 Lighting

A complete external, internal, and emergency lighting system has been provided.

The external systems comprise of building mounted luminaires, column mounted luminaires and
ground mounted luminaires. All lighting is controlled automatically and provided with a manual over
ride.

Internal lighting comprise of linear fluorescent luminaires suspended from the soffit.

All internal lighting generally are under the control of a fully automatic control system with presence
detection and daylight sensing.

Emergency lighting generally comprises of converted normal luminaires with local testing facilities
located adjacent to the distribution board in the form of key switches.

3.10.3 Small Power

The school consists mainly of wall mounted socket outlets and floor-boxes which are all supplied
from the local distribution board. Please refer to the record drawings within section 9 for final
locations.

Fused connection units have also been installed to fixed equipment such as hand dryers, control
panel etc.

3.10.4 Fire Alarm and Detection System

A full automatic fire alarm and detection system has been provided. Combined smoke audible/ visual
and heat detectors are located throughout the building reporting to main indicating panels in the main
entrance and further linked for 2 way communication with the existing fire alarm panel in the
Victorian building.

3.10.5 Data Containment

A network of data containment has been provided comprising of trays, trunking, conduit, and ladders,

all to support cabling. The cabling runs back to the comms room within the comms room.

3.10.6 Alarm Systems

Various alarm systems have been provided reporting to panels in the main FM office, they
comprise:-

• CCTV
• Accessible toilet alarm
• Staff attack alarm
• Intruder alarm

3.10.7Audio Enhancement

Audio loops have been provided at the reception, and in the main hall PPRU classrooms.

3.10.8 Lightning Protection

The buildings have been provided with a lightning protection system.

3.10.9 Earthing and Bonding

A complete earthing and bonding system has been provided.

3.10.10 UHF Reception and Distribution

A UHF reception and distribution system has been provided in the school to distribute terrestrial
digital television and digital audio.

Dedicated distribution systems have been provided to the dwellings and apartments.

3.11 Location of Plant Rooms

Major plant rooms are located in the following areas and contain the equipment indicated.

Plantroom Location Major Plant

Landlords Netley School Basement District Heating Plant
(Boilers/ CHP)
Tenant Netley School Residential BCWS Tank and
Sprinkler Netley School Booster
Electrical Intake Tennant Plate HX
Tennant Distribution Plant
Tennant Control Panels
Sprinkler Tank and Pump

Netley School Substation Incoming Electrical Supply

Electrical Intake Netley School Basement Electrical Switchpanel
Air Handling Units
Air Handling Units Sports Hall Roof



4. Pre-arrival information for visitors


4.1 Pre-arrival information

………………………………………………………………………………………………………………………………..

Access Arrangements
4.1 Public transport

The nearest underground tube stations are 5 minutes walk away at Euston, Warren Street and
Euston Square. There are bus stops in close proximity on Hampstead Road. Public transport is
detailed within Section 10 further in this document.
4.2 Access
Vehicles
Vehicle access is for deliveries and maintenance vehicles only. The main deliveries drop off point
which is also the bin store located on the North West corner of the site. There is also limited
vehicular access on Netley Street and this must be pre-arranged with the site manager. There
strictly is no parking around the site apart from some designated bays for school buses on Stanhope
Street. Several pay and display bays are located on Robert Street (to the North of the site).

Site plan

All deliveries, collections, visits from service vehicles shall only take place between the hours of

o Mon to Friday – 0700 to 1800
o Weekends/Bank Holiday – not at all except by prior arrangement

The school facilities / site manager will:

· Ensure delivery and service appointments are arranged to avoid the start and finish of

the day, and avoid the school lunch break.

· Ensure drivers are issued with clear guidance about the routes to be followed on site,

driving safely on site and moving on promptly.

· Keep a log of the number of delivery and service vehicles given access to the site.
· Identify opportunities for delivery and servicing movements to be combined to reduce

the number of vehicles entering the site.

· Appoint a nominated co-ordinator to manage and monitor deliveries and services on

site. The co-ordinator will advise when a large vehicle is coming on to site via an
agreed communication protocol (mobile phone)

Pedestrians.

The site is generally level and a DDA level access ramp is constructed on Stanhope Street so as to
gain entry to the school’s reception. All visitors to report to the reception in the main entrance

Cycles.

There are covered bicycle racks within the school grounds for use by pupils and staff. These are
located on the Northern boundary next to the Victorian Building (36 spaces), by the Caretakers store
next to the Netley Street gate (12 spaces) and 4No spaces on the entrance from William Road.
There are covered bicycle racks within School grounds for staff and students.
Cyclists are requested to dismount at the relevant boundary gate and walk towards the cycle shelter
as cycling within the school grounds is not permitted.

Entrance to the School

The primary entrance to the School for pupils and visitors during the day and out of hours use is via
the main school entrance on Stanhope Street. There is a large automated sliding gate which will
remain open at peak times to permit the large volume of pupils and staff. This gate generally will
remain closed outside peak times and is access controlled & linked to the school reception at all
times. Staff and pupil access can also be via a pair of manually operated gates on the William Road
entrance.

Students and parents will also use the Netley Street gates at the beginning and end of the school
day. The school gates will be open from

• 08:00 to 09:15
• 15:15 and 15:45

Outside these times, all 3 gates to the school grounds will be secured and will be opened from inside
the playground in emergency only. Visitors will gain access through the main entrance controlled by
intercom from the school reception.

All visitors and contractors by foot will enter the school via the main entrance sliding gate on
Stanhope Street and report to the main reception to sign in with the school office.

All community users will enter the school via the main entrance and report to the main reception to
sign in with the community manager.

Opening and closing of the school building and grounds is managed by the school.

Plan of Stanhope Street Main Entrance
Plan of Reception Area

5. Shared facilities


5.1 Shared facilities
Managing and using of any shared facilities is by Netley Campus
For advice on the following
• What facilities are available and who can use them;
• How to book rooms/spaces;
• Access arrangements for the facilities;
• Other information e.g. cost, availability, equipment hire/availability;

………………………………………………………………………………………………………………………………..

Please Contact:- The Head of School Administration:
June Wilkins 0203 7720350

Security

Access Control within the buildings during opening hours.

There is a card access control system installed to control access during opening hours within the
school. During school hours the only card accessed room is the maintenance office. Only card
holders will be able to open the doors.

All other areas will have key operated locks that can be used subject to the requirements of the Fire
safety procedures.

Community lettings:
After school hours when the school is open for community lettings, the classroom areas will be
locked via the card access system. Access to classroom areas will be via card access system and
only card-holders will be able to open the doors.

After school hours when the school is open for community lettings, users will only be able to access:

• Main reception foyer and associated facilities
• Stairs & Lift
• Main Hall (subject to special approval)
• Small Hall (subject to special approval)

IE special approval areas have further card access

The community letting strategy is to be developed further by the Netley Campus and Camden
Council.

Lone working
Where school staff are working out of school hours or during community lettings. The head teacher
or other delegated responsible person on duty will ensure they are aware of security arrangements
and emergency procedures.

Intruder alarm and CCTV when buildings closed.

Within the building the Security is zoned, there are zones that may be shut and secured separately,
community areas and non-community areas. So the security system for the western part of the
building can be set while community use is happening. When secured the PIR sensors will be
activated and intruder alarm will be set by the responsible person. There are CCTV monitors at
reception with recording facilities.

6.Emergency information



Emergency planning & responses

Emergency planning is required to ensure that that all parties are prepared for various scenarios
including should the fire alarm sound during ‘out of hours’ periods. This section aims to highlight how
we deal with different type of emergencies including fire, first aid and disabled alarms within toilet
facilities.

Fire planning.

The school and nursery building are protected by a single automatic fire alarm system, equipped with
automatic devises including sprinkler heads, smoke and heat detection and manual call points. The
kitchens are also equipped with fire blankets and fire suppressions systems.

If a single smoke detector is activated in either the primary school or the nursery, there will be a 2
minute delay before the event is escalated and the fire alarm will sound. A nominated person will
investigate and may de escalate the alarm in this period. The nominated person will also ensure that
the organisation warns the other that they are investigating a smoke detector activation.

For all fire scenarios, a sounder will be used to raise the alarm. Flashing beacons are provided in all
pupil occupied spaces and will also be provided within the hall spaces, music room and Calm
Rooms.

The fire alarm is linked to a monitoring station via a Red care line who will contact the Fire Brigade
and nominated school contact (Facilities / Site Manager)

The school and the nursery will each be responsible for ensuring there is a competent person (Fire
Marshall) present in each area of the building who will ensure the correct procedures are followed to
response to the alarm.

Each Fire Marshall will allocate to a member of the Fire TEAM the task of liaising with the others as
part of the evacuation procedure

Means of escape routes are indicated by the Fire escape signage and in the event of a power failure
exit routes will be lit by the emergency lighting.

All final exit routes and circulation spaces on every floor level in each building are to remain a sterile
space where no materials of any kind can be stored or held.

Designated cleaner and store cupboards have been assigned and no combustible materials will be
stored in circulation spaces.

Final exit doors will be either push pad or magnetic lock. Magnetic locks, where fitted, will fail safe to
ensure safe means of egress and as an extra precaution, break glass door overrides will also be
fitted.
Assembly points for pupils will be in the main playground. See Site plan below. There are gates on
Netley Street and William Road leading to the public highway if total evacuation from site is
necessary.
Procedures for evacuation of the school & nursery are to be described in more detail in the
evacuation strategy and plans which are to be developed by Netley Campus and Camden.
Each of the nursery and the school will allocate within their fire team the task of contacting the other
in event of any detection device going off, including the activation of a single smoke detector.
Fire alarm tests will be carried weekly by the Facilities / Site manager. A site-wide evacuation drill is
to be carried out and results recorded every six months.

Fire Risk Assessment / Evacuation Strategy

A full building fire risk assessment & evacuation strategy is to be carried out by the Netley Campus
and Camden Council in line with the Designed Fire Strategy. Any additional facilities or resources
that the assessment highlights will be implemented to further ensure the safety of all building users.
This assessment should be reviewed and updated on a regular basis, at least annually at the start of
the new school year or if there are any significant changes.
Indicative secure assembly points are shown on the plan below

School Fire Assembly Point

Arrangements during Community Lettings.

Outside school hours, during the school holidays and when the buildings are open for community
lettings, the procedures are amended as follows:

During times of out-of-hours use, the activation of a single smoke detector, sprinkler head or call
point within any part of the primary school or nursery will lead to alarm in all school areas and
simultaneous evacuation from all community rooms.

The community lettings manager will take charge of the emergency and ensure that correct
procedures are followed.

The lettings policy for community lettings requires each hirer to provide a nominated person to be
inducted at the beginning of their lettings contract to ensure they are aware of the emergency
procedures and evacuation routes. The hirer will assist the community lettings manager to complete
the evacuation.

The lettings contract will prescribe the number of people that can be accommodated in each room.
The hirer will be responsible for controlling, Monitoring of numbers will be carried out by the
community lettings manager or receptionist on duty. Procedures to be developed by The Netley
Campus and Camden Council.

Out of hours emergencies

‘Out of hours’ are times when the buildings are closed.

The Redcare systems at the School will be set when the School is closed.

Fire alarm
The fire alarms at the School building is linked to a monitoring station via a Redcare line. The Head
Teacher or Facilities / Site Manager will contact the Fire Brigade.
.
Intruder alarm
The intruder alarms at the School building are both linked to a monitoring station via a Redcare line
who will contact the nominated persons (Head Teacher or Site Manager)

First Aid

The school will be responsible for ensuring there are an appropriate number of trained first aiders
during school hours. The Netley Campus and Camden are to determine the first aid requirements
during community lettings

Hearing loop facilities

A fixed hearing loop is provided at reception.

Smoking

No smoking is allowed on the school premises.

Disabled toilet alarms

Alarms are fitted to all toilets for the disabled and are linked back to reception. Beacons are provided
outside disabled toilets to attract the attention of members of staff within each of the buildings who
could then also offer assistance.

7. Operational procedures

Deliveries
Food and refuse vehicles will park next to the access controlled gate on the school building’s
Northern boundary on Stanhope Street. Contact to be made with the school via the intercom next to
the gate. All deliveries should be booked in with school’s logistics / site manager to avoid issues with
traffic.
This gate to be locked at all times when not in use.

Servicing Management Plan

Table of Contents.
Contents

1.0 Introduction
2.0 Car Parking
3.0 Pedestrian Access
4.0 Refuse Collection
5.0 Deliveries



1.0 Introduction


This service management plan sets out the rules regarding access to the school to minimise the
potential for conflict with children and other traffic to the school.


2.0 Car Parking



There is no parking on the site apart from the parking bays on Robert Street already previously
mentioned.
3.0 Pedestrian Access
Students and parents will use the main entrance gate on Stanhope Street at the beginning and end
of the school day. This gate will monitored by the staff during these periods and will be open from :

• 08:45 to 09:15
• 15:15 and 15:45

Outside these times, all gates to the school grounds will be secured and will be opened from inside
the playground in emergency only. Visitors will gain access through the main entrance on Stanhope
Street controlled by intercom from the school reception.

4.0 Refuse Collection

Refuse Collection will be via the gate to the North of the school Block on Stanhope Street and will
not be permitted during the school arrival & departure times or the school lunch break period
between 12.30 & 1.30

After parking on one of the designated bays on Stanhope Street the refuse collectors will contact the
school reception / school site manager via the intercom on the Northern gate who will release the
gate to allow the operatives to start bringing the bins out onto the street. The refuse bins are then to
be wheeled to the rear of the refuse lorry and tipped before returning empty back into the bin store
area. This gate to be closed and Maglock secured once the refuse lorry has departed.

5.0 Deliveries

Deliveries may be via the same Northern gate or the automated sliding gate both on Stanhope Street
and will not be permitted during the school arrival & departure times or the school lunch break period
between 12.30 & 1.30

Deliveries to the school are to be arranged by the School Site Manager, deliveries to the kitchen are
to be arranged by the catering manager.

After parking on one of the designated bays on Stanhope Street delivery drivers will contact the
school reception / school site manager / catering manager via the relevant intercom on either of the
Northern or sliding gate. The appropriate site manager or receptionist will release the gate to allow
kitchen supplies / normal deliveries to be walked in through the appropriate gate. This gate then to
be closed and Maglock secured before delivery driver departs.

6.0 Catering

6.1 Kitchens

The School provides cooked meals to children and pupils. A fully fitted commercial kitchen on the
first floor is provided to fulfill these requirements. The main kitchen will not be used by community
hirers.

The catering supplier will be responsible for food hygiene and ensuring that all staff that handle food
are adequately trained and competent.

The catering supplier will be responsible for ensuring that periodic deep cleaning of their kitchens
which will include the cleaning of any grease filters and extraction ducts.

6.2 Drinking Fountains.

Drinking fountains fed with mains water are provided within the school and nursery. Maintenance of
the drinking fountains is responsibility of the school facilities / site manager

8. Reporting & feedback


8.1 Reporting & feedback

Any problems or defects are to be reported to the Site Manager (name TBC) or in their absence
June Wilkins the School Head of Administration on 0203 772 0350

9. Training

9.1

Please see below copy of the facilities management training schedule as used for the school.





10. Transport facilities


10.1 Green travel plan (Car Clubs / Car Hire)
Camden Council have links on their website to car sharing and short term car hiring as part of their

“Green Camden” initiative as follows:



http://www.camden.gov.uk/ccm/content/transport-and-streets/community-
transport-initiatives/london-city-car-club.en



Car Clubs

o Carplus – www.carplus.org.uk
o London Liftshare – www.london.liftshare.com/



Car Hire
Options for car hire from commercial operators in the local area include:

o Zipcars – www.zipcar.co.uk/

EasyCarTM – www.carclub.easycar.com/London

10.2 National Rail Stations

National Rail Station Walking Distance Train Companies
Euston 0.3 miles Virgin Trains
approximately 10mins London Overground
London Midland
St Pancras / St Pancras International 1.1 miles Scotrail
approximately 21mins Eurostar
East Midlands Trains
Kings Cross 1.2 miles First Capital Connect
approximately 22mins Southeastern
East Coast
Walking Distance First Capital Connect
10.2 Tube Stations 0.4 miles approximately 11 mins Grand Central
London Underground 0.4 miles approximately 11 mins Hull Trains
Tube Station Virgin Trains
Warren Street
Euston Square Underground Line

Northern
Victoria
Hammersmith & City
Circle
Metropolitan

Euston 0.3 miles approximately 10 mins Northern
Kings Cross St Pancras 1.2 miles approximately 22mins Victoria
Victoria
Piccadilly
Hammersmith & City
Circle
Metropolitan



10.3 Local Bus Information

Bus Stop Walking Distance Bus Route Number
Robert Street 150m – 200m or 4-5minutes walk 27
Turnham Green to Chalk Farm Morrisons

24
Grosvenor Road to Royal Free Hospital

134
North Finchley Bus Station to Tottenham Court
Road Station

29
Lordship Lane to Trafalgar Square / Charing
Cross

88
Camden Gardens to Clapham Common Old
Town

Warren Street Station 300mm or 5 – 6 minutes walk 18
Sudbury and Harrow Road Station to Euston
Station

30
Portman Street / Selfridges to St Mary of Eton
Church, Homerton

205
Paddington Station to Bow Bus Garage

10
Hammersmith Bus Station to Kings Cross Station
/ York Way

14
Putney Heath to Warren Street Station

73
Victoria Bus Station to Stoke Newington

Euston Station approximately 10 mins walk There are a number of bus routes also available
from this train station



Further bus and tube information is available on the Transport for London website www.tfl.gov.uk

11. Local Amenities


11.1 Post Office Branches

Details of nearby Post Office branches can be found below. Incoming post is delivered to the school

reception every day (except Sunday) to the school reception before 12:00PM and outgoing post is

picked up from the school’s reception before 5:00PM on week days. A post box is located on the

corner of Stanhope Street and William Road next to Addison Lee.



Branch Address

Albany Street 9/10 Chester Court
London
NW1 4BU

Crowndale Road 18-22 Crowndale Road
London
NW1 1TT

11.2 Shops, Banks and Hospitals at a glance

The local area is well served by most of the major banks and superstores as the school is in close
proximity to Tottenham Court Road and Euston. A few of the main businesses are highlighted on the
map below:



12. Re-fit/Re-arrangement
Considerations


12.1 Re-fit/Re-arrangement considerations

General Users/Residents – an explanation of the impact of re-positioning of furniture, i.e. may
cover grilles/outlets, implications of layout change, e.g. installation of screens, higher density
occupation etc.
Furniture layouts have been selected by the fit-out team to match the heating, cooling and
ventilation requirements within each space. Any changes to the internal layout or occupancy
may have an impact on this, for example plant may become over sized or under sized, leading
to incorrect airflow, possible energy usage increase, or room conditions that exceed the
required design.
Any proposed changes should therefore be discussed with the Facilities Management Team, so
that the above requirements can be assessed, and changes in servicing made where required.

FM - As above, plus environmental recommendations for consideration in any refit. Relevant
issues covered in BREEAM should be highlighted, e.g. the use of natural ventilation, use of
Green Guide ‘A’ rated materials, reuse of other materials etc., the potential impact of increasing
occupancy and any provision made in the original design to accommodate future changes.

Where re-fit / re-arrangement is being considered, a number of environmental considerations
should be taken into account. These include the following:

• Select materials which achieve an A or A+ rating in the Green Guide to
Specification: http://www.bre.co.uk/greenguide e.g. floor finishes.

• Procure locally manufactured and supplied materials.
• Procure materials from companies who operate Environmental Management

Systems.
• Any strip out materials should be considered for re-use.
• Finishings and Fittings should be provided with low Volatile Organic Compound

emissions (VOC’s). A certificate provided by the supplier will be required to
demonstrate the Standards met.